Bilingual customer service jobs in Bethlehem, PA - 525 jobs
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Customer Service Representative- Princeton, NJ
LHH Us 4.3
Bilingual customer service job in Raritan, NJ
CustomerService Representative About the Role: We are seeking a detail-oriented and customer-focused individual to join our team as a CustomerService Representative. This role is fully onsite and involves managing incoming and outgoing mail, as well as providing exceptional customer support.
Key Responsibilities:
Handle and process incoming and outgoing mail accurately and efficiently.
Respond to customer inquiries via phone, email, and in person in a professional manner.
Resolve issues promptly while maintaining a positive customer experience.
Maintain accurate records and documentation of customer interactions.
Collaborate with internal teams to ensure timely resolution of customer concerns.
Qualifications:
Previous experience in customerservice or administrative support preferred.
Strong communication and organizational skills.
Ability to work independently and manage multiple tasks in a fast-paced environment.
Proficiency in basic computer applications (MS Office, email systems).
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $21.00 to $23.00 per hour
Search managed by: Stephanie Peckerofsky
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$21-23 hourly 1d ago
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Client Services Associate
Pacer Group 4.5
Bilingual customer service job in Pottstown, PA
Title: Client Services Associate
Location: Pottstown, PA | Onsite | Full-Time
Please Note: Fresher can also apply
Job Type: Full-time
Job Description:
We are seeking a dedicated and professional Client Services Associate to join our dynamic team. This role involves providing exceptional support to clients, managing service requests, and ensuring client satisfaction within a fast-paced financial services environment. The ideal candidate will possess strong communication skills, analytical abilities, and familiarity with Salesforce to effectively serve our clients and contribute to organisational success.
Responsibilities:
Act as the primary point of contact for clients, addressing enquiries promptly and professionally
Manage client accounts using Salesforce, ensuring all information is accurate and up-to-date
Assist clients with service requests, account updates, and troubleshooting issues related to financial products
Analyse client data to identify trends, opportunities for improvement, and potential risks
Collaborate with internal teams to facilitate seamless service delivery and resolve client concerns efficiently
Maintain comprehensive records of interactions and transactions in accordance with company policies
Support the onboarding of new clients by providing detailed information and guidance throughout the process
Qualifications:
Proven experience in a client-facing role within US Staffing industry
Proficiency in Salesforce or similar Customer Relationship Management (CRM) systems
Excellent communication skills, both written and verbal, with an ability to explain complex concepts clearly
Strong analysis skills with the ability to interpret data and generate actionable insights
Organised, detail-oriented, and capable of managing multiple priorities simultaneously
Demonstrated ability to work collaboratively within a team environment whilst maintaining a high level of professionalism
This position offers an excellent opportunity for individuals eager to develop their career in client services within the financial sector. We value proactive problem-solvers who are committed to delivering outstanding service and fostering long-term client relationships.
$36k-48k yearly est. 1d ago
Airline Services Customer Service Ticket Agent I - PT - 4a-6a Start Time (42096, 42640)
Lehigh Northampton Airport Authority 3.9
Bilingual customer service job in Allentown, PA
Lehigh Valley Airline Services provide airline ground handling services. CustomerService Ticket Agents process reservations, collect fees, handle luggage processing, and perform aircraft boarding functions utilizing computerized systems.
Major Responsibilities
Process airline reservations, provide flight information, collect reservation & service fees.
Handle luggage processing & assistant devices
Handle denied boarding situations, re-accommodate customers, and provide hotel, meal, and ground transportation vouchers when appropriate
Perform gate/boarding functions
Aid customers requiring luggage, wheelchair, and aisle chair assistance.
Adhere to all Airline, TSA & FAA regulations as well as Authority policies, procedures, and best practices while upholding safety, security, and service.
Professionally communicate over a two-way radio, cheerfully handle telephone calls.
Assist with accident investigations, reporting and statistical analysis.
Identify and resolve problems in a timely manner, gather and analyze information skillfully, work well in problem solving situations and offer solutions.
Handle multiple priorities in a fast-paced environment.
Able to work under pressure while providing the highest level of customerservice.
Ability to work independently and make independent decisions in a changing environment.
Deliver outstanding customerservice & relationship building skills.
Must be motivated, energetic, flexible, collaborative, and proactive.
Develop professional relationships with internal and external customers to ensure effective airline operations, able to work as part of a positive team player.
Additional duties as assigned.
Qualifications
Minimum Qualifications
High School Diploma or general equivalency diploma (GED).
Previous CustomerService experience preferred.
PC skills including Word, Excel, Outlook, and other applicable computer programs.
Strong written, oral, and interpersonal skills.
Successfully pass all Airline & Airport required training.
Must be available to work split shifts, nights, weekends, and holidays when required.
Must be able to respond to emergency situations as necessary.
Must be able to respond to severe weather conditions.
Must be able to obtain & maintain a valid driver's license.
Successfully pass new hire & random drug screenings.
Pass FAA/TSA Security clearance background check.
Physical Requirements
Must possess good English language skills, including speaking, spelling, punctuation, and grammar.
Able to regularly sit, stand, walk, reach with hands and arms, climb, balance; stoop, kneel and crouch or crawl.
Must be able to use hands and fingers to type, handle bags, boxes, objects, or controls.
Lift and/or move up to 50 pounds and occasionally lift to 99 pounds with assistance. Pull and push customers in wheelchairs up/down incline up to 250lbs.
Vision abilities include close, distance, color and peripheral vision, depth perception and the ability to adjust focus.
Sufficient auditory ability and able to tolerate exposure to noise levels up to 150 decibels requiring mandatory hearing protection.
Employee regularly works near moving mechanical parts and able to move within work area.
Able and willing to work in inclement weather, including extreme cold and warm temperatures.
Employee Benefits
Airline flight benefits (unlimited, free-of-charge*, space-available travel on Allegiant Air as well as two guest passes per month of service).
$23k-29k yearly est. 1d ago
Customer Service Representative
State Farm Agency-Easton, Pa 4.4
Bilingual customer service job in Easton, PA
Job Description
State Farm Agency - Easton, PA is seeking a qualified professional to join their winning team for the role of CustomerService Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Signing Bonus
Bonus based on performance
Paid Time Off (vacation and personal/sick days)
Paid Training & Development
SIMPLE IRA matching
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$29k-35k yearly est. 16d ago
Customer Sales and Service Representative
DTS Fluid Power 3.6
Bilingual customer service job in Bethlehem, PA
Want to use your customerservice skills to solve real world problems?
Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Customerservice professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customerservice skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our CustomerService Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customerservice experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a CustomerService Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
If you need accommodation for any part of the employment process because of a disability, please send an email to ****************** or call ************ to let us know the nature of your request.
Nearest Major Market:
Job Segment: CustomerService Representative, Hydraulics, SAP, ERP, CustomerService, Engineering, Technology
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$41k-58k yearly est. Auto-Apply 60d+ ago
Integrated Services Specialist
Neighborhood Health Centers of The Lehigh Valley 4.3
Bilingual customer service job in Bethlehem, PA
NHCLV is currently seeking to add another Integrated Services Specialist to our Team! The Integrated Services Specialist provides integrated services to patients with identified needs related to psychosocial needs, medical, behavioral health, and opiate use disorder services. This individual will have the ability to work in collaboration with care teams on cases, assess patients and coordinate integrated services to include screenings, assessment, evaluation of needs, care plan development as needed, and linkage to referrals in the health center and community. This individual serves as an advocate and liaison for and on behalf of patients' rights and benefits associated with Compass/Medicaid applications, Affordable Care Act, PENNIE, as needed along with any other referral system.
This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours.
Qualifications
* Must have at least two years' experience in Public Health, Outreach, Social Work or related field.
* Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred.
* Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred.
* Strong oral and written communication skills.
* Ability to work effectively and professionally in a fast-paced environment.
* Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations.
* Must have strong computer skills.
* Spanish and English bilingual strongly preferred
NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment.
If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information.
PA Child Abuse, PA Criminal and FBI Clearances.
$40k-58k yearly est. 13d ago
Care Coordinator Specialist
Comhar 4.2
Bilingual customer service job in Walnutport, PA
Full-time Description
If you are passionate about supporting adults in navigating services, accessing resources, and achieving greater stability and independence, COMHAR invites you to join our team as a Care Coordinator Specialist. In this role, you will help empower individuals to meet their goals and make a meaningful difference every day.
Full-Time | Available In the Walnutport, PA 18088 Area
Salary:
$19.24/HR
Scheduled:
Monday-Friday 8:00AM-4:00PM
Job Summary
The Care Coordinator Specialist is responsible for coordinating and overseeing services required to support residents in achieving individualized treatment goals within a Long-Term Structured Residence (LTSR) setting. This role collaborates closely with the LTSR Director and interdisciplinary treatment team to ensure high-quality care, resident advocacy, regulatory compliance, and effective service delivery. Responsibilities include service coordination, fund management oversight, admissions support, court-related coordination, quality improvement participation, and adherence to all internal and external policies and regulations.
Key Responsibilities
Acquisition and coordination of all services required by residents in order to attain treatment goals
Supervision of resident fund management, ensuring that entitlements are in place and not jeopardized by under spending or mismanagement. These duties are to be carried out in conjunction with COMHAR's Agency wide Client Fund Management System
Participation in multi-disciplinary treatment team, ensuring timeliness of reviews, treatment plan implementation, and documentation
Active engagement in resident advocacy with internal and external programs and agencies as indicated
Assistance to the LTSR Director in ensuring program and facility compliance with all internal and external policies, statuses, and regulations
Collaboration with the LTSR Director in all admission screenings and negotiations regarding referrals, transfers, and discharges
Compliance with all internal and external requirements and regulations regarding record keeping and reporting
Establishment of relations with OMH/MR, referring agencies, and external service providers
Coordination of all services and follow ups related to mental health court hearings and commitments
Participation in Quality Improvement Program
Attendance at internal and external meetings as required
Assistance to the LTSR Director in development and implementation of training program
Assistance to the LTSR Director in conducting all reviews, assessments, evaluations, and safety related drills required by regulation and program and resident's needs
Compliance with all COMHAR policies and procedures with no unauthorized exceptions
Employees are eligible for generous benefit options including but not limited to:
Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance.
Requirements
Care Coordinator Specialist Job Requirement:
Bachelor's degree plus 1 year related Mental Health experience required
At least 2 years of experience with Care Coordination/Case Management
Current Driver's License; satisfactory driving record; eligible to operate program vehicles.
About COMHAR:
COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: “To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.” Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR's team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse.
COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.
Salary Description $19.24/hr
$19.2 hourly 5d ago
Customer Service Representative
Blackhawk Industrial Operating Co 4.1
Bilingual customer service job in Doylestown, PA
Job Description
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The CustomerService Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The CustomerService Representative communicates and coordinates with suppliers and Account Managers, while providing quality customerservice.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and customerservice.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum 1 year previous experience in customerservice or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
$28k-35k yearly est. 24d ago
Customer Service Agent
Schuylkill 3.2
Bilingual customer service job in Allentown, PA
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
Summary
Interacts with patients and hospital departments in a thorough and professional manner utilizing excellent verbal and written communication skills. Acts as patient ambassador between clinical and operational areas to address patient inquiries related to financial matters while representing LVHN in a positive manner. Responsible for a comprehensive knowledge of the entire revenue cycle as it relates to hospital and physician billing/collection services, registration, coding and financial counseling.
Job Duties
Utilizes a working knowledge of charging, coding and insurance requirements related to hospital and physician claims to assist patients with their inquiries.
Proficient with multiple payment systems to effectively collect and apply hospital, physician and non-patient cash.
Apply emotional intelligence with an empathetic approach toward crucial conversations with patient about their outstanding balances.
Requires the ability to recognize patters of patient concerns/complaints in an effort to defuse and deescalate patient anxiety through comprehensive explanations and/or escalating to the appropriate member of the management team.
Resolves patient's balances by offering options to address outstanding balances such as establishing a payment plan, application for Financial Assistance, update missing or incomplete information on their hospital/physician account so that the insurance claim can be resubmitted.
Comprehensive knowledge of entire revenue cycle with a concentration in registration related functions to ensure maximum financial recoveries through accurate billing and collections.
Conducts preliminary screening of patient's eligibility for financial assistance; provides the necessary documentation to complete the Financial Assistance Application process. Engages Financial Counselors and/or social workers when appropriate based upon information gathered from patient.
Responsible for comprehensive knowledge of multiple legacy systems to review and address a plethora of patient questions and/or concerns.
Review, process and interprets correspondence from a multitude of media, determine the appropriate course of action including but not limited to scanning, routing to clinical or operational areas within LVHN.
Maintains Industry Standard Customer Call Center best practices through KPI's including, but not limited to, talk time, call quality and abandonment rate.
Minimum Qualifications
High School Diploma/GED
3 years customerservice or related experience in a call center environment or
2 years previous customerservice, billing, and/or collections experience or
2 years healthcare experience.
Ability to exchange factual information on patient billing and/or relay caller's needs to appropriate personnel.
Proficient in Microsoft Office applications.
Strong work ethic and professional demeanor.
Strong attention to detail, accuracy and efficiency.
Successful completion of DOE and Revenue Cycle Education within 3 months of hire.
Preferred Qualifications
Associate's Degree in Health Care Administration, Finance or Business.
Bi-Lingual (English/Spanish)
Knowledge of medical terminology.
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
****************************
Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
Work Shift:
Day Shift
Address:
2100 Mack Blvd
Primary Location:
Mack Building
Position Type:
Onsite
Union:
Not Applicable
Work Schedule:
Monday-Friday; 8:00a-4:30p
Department:
1004-13054 CSS-Patient Accounting
$27k-32k yearly est. Auto-Apply 55d ago
Customer Support Representative
Turn 14 Distribution
Bilingual customer service job in Horsham, PA
Join Our Team as a Customer Support Representative! Schedule: 7:30 AM - 4:00 PM and 11:00 AM - 7:30 PM Overview:Do you thrive on helping others and solving problems? Turn 14 Distribution is looking for Customer Support Representatives who are ready to deliver exceptional service to our customers. You'll be the go-to expert for order placement, status updates, and resolving any questions or concerns. If you're friendly, detail-oriented, and enjoy a fast-paced environment, this is the role for you!
Key Responsibilities:
Resolve order issues to ensure customer satisfaction
Provide timely email correspondence and occasional phone support
Update order statuses, obtain ETAs and tracking numbers
Expedite order cancellations, shipping issues, and delivery exceptions
Provide shipping quotes (UPS, USPS, FedEx, DHL) and assist with shipment changes
Investigate and resolve shipment-related issues, including issuing RMAs
Work with manufacturers to obtain credits and resolve product issues
Understand goods issues, goods receipts, quarantines, and credit memos and their effect on inventory
Navigate and leverage ERP software programs to support daily operations
Knowledge, Skills, and Abilities:
Prior customerservice experience required
Strong computer skills with the ability to type ~40 WPM
Outgoing and friendly personality with outstanding professionalism
Excellent communication and decision-making skills
Automotive knowledge or service experience is a strong plus
High School Diploma or equivalent required
There at Every Turn: Our BenefitsWe believe in empowering our employees through career growth opportunities, ongoing learning, and a strong culture of support. Here's what we offer:
Competitive Pay Structure
Company-Sponsored Insurance (Medical, Dental, FSA, Dependent Care Accounts)
Generous Paid Time Off and Paid Holidays
401(K) Match
Tuition Reimbursement
Company-Sponsored Events
Subsidized Part Purchasing Program
$34k-45k yearly est. 32d ago
Outside Customer Sales Representative
Garage Kings Lehigh Valley
Bilingual customer service job in Easton, PA
Benefits:
Bonus based on performance
Paid time off
Employee discounts
Training & development
Outside Customer Sales Representative Full-Time Hiring Immediately As an Outside Sales Rep you will enjoy the benefits of an uncapped commission.
If you have experience as an Outside Sales Rep or as an Inside Customer Sales Rep...
Let's talk!!! Looking for you if:
Energized by serving people
Strong customerservice communication skills
Great at lead and customer satisfaction follow up
Solid computer skills: Word, Excel, Google Drive, as well as learning new software
Driven by earning potential in an uncapped Outside Sales commission environment
Ability to self-manage and hold yourself accountable
Quick decision-making skills
Valid Driver's License
Sound like you. Then we want to meet you! Let's compare our pay structure to what
you are currently earning and explore our culture. Chances are you will want to join our
team. Have questions? Reach out. We would love to talk with you.
Garage Kings Lehigh Valley
Easton, PA Compensation: $75,000.00 - $150,000.00 per year
Garage Kings is the leading residential floor coatings franchise in North America.
Garage Kings franchisees are seeking installers and sales professionals who want to be great business people.
With comprehensive training in sales, products, installation, service and business development, we give our team the support they need to be successful.
Garage Kings is growing across North America.
Our network of skilled installers and sales people is rapidly expanding.
We're seeking people who love what they do, and are ready to work hard and stand behind their work. Is that you?
Get trained on proven systems that are backed by the support of a growing franchise.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Garage Kings Corporate.
$36k-52k yearly est. Auto-Apply 60d+ ago
Customer Service Technician in Forensic Specimen Management
Mindlance 4.6
Bilingual customer service job in Raritan, NJ
Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Additional Information
For any queries please call me back @ ************.
$31k-37k yearly est. 1d ago
Zamboni Operator | Part-Time | PPL Center
Oakview Group 3.9
Bilingual customer service job in Allentown, PA
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Zamboni Operator will perform general labor duties as assigned. Duties included but not limited to building conversions for various events, familiarity with all aspects of facility operations and maintenance in addition to ice making, ice maintenance and repair.
This role will pay an hourly rate of $14.00 to $19.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
About the Venue
This position is based at the PPL Center. PPL Center is a state-of-the-art multipurpose venue in downtown Allentown, PA. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue. THe amenities-packed PPL Center, which includes more than 50 premium spaces (suites, loges, party areas) depending on the event, will host more than 150 events each year, offering something for everyone, including the Phantoms, the AHL affiliate to the NHL Philadelphia Flyers, concerts, family shows, trade shows, youth sports, high school and collegiate events, Disney on Ice, conferences, graduations and many more events. PPL Center is currently the main catalyst to the revitalization and growth of downtown Allentown.
Responsibilities
* Responsible for occasional maintenance and repair of rink equipment to include, but not limited to: Zamboni, dasher system, subfloor, tempered glass, acrylic glass, safety netting, Jet Ice systems, edgers, goal nets, etc.
* Work with the facilities department to provide optimal ice conditions for all ice events.
* Oversee aspects of ice installation and removal.
* Assist operations department to expedite event conversions.
* Other duties as assigned.
Qualifications
* Must be a trained operator for Zamboni Ice Resurfacing machines
* Solid understanding of OSHA rules and regulations
* Must be comfortable working in very cold or very hot conditions for long periods of time
* Must be able to stand, bend and stoop for long periods of time
* Must be able to climb stairs/ladder
* Ability to adhere to building policies and event requirements
* Ability to read and follow verbal and written instructions as well as communicate effectively with other in both oral and written form
* Must be able to work long irregular hours to include nights, weekends, and holidays
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$14-19 hourly Auto-Apply 3d ago
Customer Service Representative
Fastsigns 4.1
Bilingual customer service job in East Norriton, PA
FASTSIGNS #293201 is hiring for a CustomerService Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities A Successful FASTSIGNS CustomerService Representative Will:
* Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
* Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
* Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
* Work with customers in numerous ways such as email, telephone, in-person and at their place of business
* Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS CustomerService Representative:
* 2-3 years of retail or counter sales experience preferred
* High school diploma or equivalent
* Outgoing, responsive, eager to learn and has the ability to build relationships
* Great listening and organization skills
* Ability to sit for long periods (4 hours or more)
* Ability to view a computer screen for long periods (4 hours or more)
* Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
$28k-34k yearly est. 60d+ ago
Automotive Customer Service Advisor - 3940
Tupeloms
Bilingual customer service job in Douglassville, PA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. 14h ago
Customer Service Support Representative
Labcorp 4.5
Bilingual customer service job in Raritan, NJ
located in Raritan, NJ. Labcorp is seeking a CustomerService Support Representative to join our team at Raritan, NJ. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The CustomerService Support Representative will provide product education and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about CustomerService and motivated to work with a customer centric team in an innovative company.
Pay Range: $18.25-$22/hr.
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday-Friday, (11:00 am- 7:30 pm)
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities
* Act a liaison between Labcorp, the customer base and patients
* Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
* Speak with customers in a courteous, friendly, and professional manner using protocol procedures
* Inquire, clarify, and confirm customer requirements and understanding of the solution
* Provide additional customer education and information as needed
* Qualify and establish inbound new customers requesting Labcorp's products and services
* Work in multiple databases to research complex issues and questions
* Notify clients of test results in a timely and accurate manner
* Review test forms for accuracy and report any discrepancies
* Participate in activities designed to improve customer satisfaction and business performance
* Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
Requirements
* High School Diploma or GED equivalent required
* Associate's degree or higher is preferred
* Previous experience in a customerservice role
* Experience working in a contact center/call center environment is preferred
* Prior healthcare industry, such as a physician's office or a hospital highly is a plus
* Knowledge of Microsoft Office suite is required
* Experience with Salesforce.com and/or Laboratory Information Systems is preferred
* Strong verbal and written communication skills and excellent ability to listen and respond
* Must be courteous with strong customerservice orientation
* Excellent multitasking abilities required
* Strong flexibility and the ability to manage and adapt to changing priorities quickly
* Bilingual in English and Spanish highly desirable
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$18.3-22 hourly Auto-Apply 4d ago
Customer Service Representative $17 hourly
Raymour & Flanigan Furniture 4.6
Bilingual customer service job in Phillipsburg, NJ
Who we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!
What you'll do:
As a CustomerService Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.
What we need from you is:
* Consistently to provide genuine, friendly, personable and professional service.
* Effective communication, interpersonal and organizational skills in person and on the phone.
* Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
* Proactively resolve escalated customer issues.
* Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
* Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.
We can't wait to get to know you!
For a more detailed look into this role click here
or copy and paste the following link if using a mobile device
************************************************************************************************************************************
Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Customerservice representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management)
$29k-36k yearly est. 24d ago
Integrated Services Specialist
Neighborhood Health Centers of The Lehigh Valley 4.3
Bilingual customer service job in Bethlehem, PA
NHCLV is currently seeking to add another Integrated Services Specialist to our Team!
This is not a full job description. Location and hours are according to patient needs and include evening and Saturday hours.
Qualifications
Must have at least two years' experience in Public Health, Outreach, Social Work or related field.
Working knowledge of the PENNIE, CHIP, and the COMPASS benefit application is preferred.
Degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred.
Strong oral and written communication skills.
Ability to work effectively and professionally in a fast-paced environment.
Knowledge of and ability to work and engage with the uninsured, under-served and under-represented populations.
Must have strong computer skills.
Spanish and English bilingual strongly preferred
NHCLV offers an excellent benefit package for full-time employment that offers medical, dental, vision, 8 paid holidays, PTO, a 403b Retirement plan and Employer paid Life, STD and LTD after one year of employment.
If you have the skills and experience listed and are looking for a great agency to work at where you can make a difference in the community you serve, this might be a great fit for you! Please apply to find out more information.
PA Child Abuse, PA Criminal and FBI Clearances.
$40k-58k yearly est. 11d ago
Customer Service Technician in Forensic Specimen Management
Mindlance 4.6
Bilingual customer service job in Raritan, NJ
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
Job Description
Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Additional Information
For any queries please call me back @ ************.
$31k-37k yearly est. 60d+ ago
Customer Service Representative
Fastsigns 4.1
Bilingual customer service job in Pottstown, PA
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS CustomerService Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customerservice in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
How much does a bilingual customer service earn in Bethlehem, PA?
The average bilingual customer service in Bethlehem, PA earns between $26,000 and $40,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Bethlehem, PA