Post job

Bilingual customer service jobs in Brentwood, CA

- 2,018 jobs
All
Bilingual Customer Service
Customer Specialist
Client Specialist
Customer Service Expert
Reservations Agent
Service Representative
Customer Service Representative
Customer Engagement Specialist
Customer Experience Associate
Customer Leader
Customer Service Specialist
Customer Service Advocate
Associate Customer Service Representative
  • Rental Sales and Service Representative

    Ryder System 4.4company rating

    Bilingual customer service job in San Francisco, CA

    The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills. Essential Functions Sales & Marketing:Handle sales and sales process for inbound calls as well as outbound solicitation Responsible for executing the business unit's marketing plan Maintain current accurate data within the company's marketing database Maximize rate opportunities within the market place Responsible for generating rental, lease and used vehicle sales leads Maintain and expand relationships with existing customer base Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand Meet overall Ryder market share by successfully executing the sales and marketing initiatives Operations & Asset Management:Responsible for the overall profitably, operations and asset management of a rental location Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction Maintain compliance with company, local, state, federal and other regulatory agencies Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet Customer:Drive profitable revenue growth by maintaining and growing customer relationships Responsible for overall satisfaction for all internal and external customers Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship Communication:Builds constructive and effective relationships with both internal and external customers Maintain composure when addressing stressful situations Clearly articulates Ryder's product and service offerings Additional Responsibilities On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor. Performs other duties as assigned. Skills and Abilities Strong verbal and written communication skills Ability to get both verbal and written communication across that has the desired effect Goal oriented, drive for results, assertive, and deal well with ambiguity Possesses a high degree of initiative Must have high level of energy and be a self-motivated and self-directed person Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments Ability to focus on multiple projects and activities simultaneously Flexibility to operate and self-driven to excel in a fast-paced environment Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors) Demonstrates customer service skills Qualifications H.S. diploma/GED required One (1) year or more sales experience required DOT Regulated: No Job Category: Sales Support Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Hourly Minimum Pay Range: Maximum Pay Range: Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. Current Employees : If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here (********************************************** . \#wd
    $36k-44k yearly est. 2d ago
  • Oracle CRM Lead

    Sira Consulting, An Inc. 5000 Company

    Bilingual customer service job in San Jose, CA

    Job Role: Oracle CRM Lead Duration - 12+ Months Contract Required Skills & Experience: Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX. Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives. Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing. Analyze business requirements and translate them into system design, workflow automation, and customer service logic. Guide the configuration of workspaces, workflows, rules, and service queues in Oracle Service Cloud. Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic. Troubleshoot system issues and support continuous improvement of CRM and contact center platforms. Coordinate data synchronization between Oracle Service Cloud and other systems (e.g., ERP, Knowledge Base, Reporting). Train and mentor client-side users and IT staff on new features, best practices, and incident management. Ensure adherence to security, compliance, and data privacy requirements (e.g., GDPR, HIPAA) 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow). Solid understanding of customer service operations and CRM/contact center best practices. Strong communication, stakeholder management, and onsite leadership skills. Ability to create detailed functional and technical documentation. Experience managing projects in cross-functional enterprise environments Genesys and Oracle certifications (e.g., Oracle B2C Service Certified, Genesys Cloud Certified Professional). Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud. Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud). Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).
    $121k-180k yearly est. 2d ago
  • Customer Success Specialist

    Net2Source (N2S

    Bilingual customer service job in San Jose, CA

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-67k yearly est. 2d ago
  • Customs Specialist - Team Lead

    Elsdon Group

    Bilingual customer service job in San Francisco, CA

    📌 Job Title: Customs Entry Team Lead 🕒 Full-Time | On-site A global leader in transport and logistics is seeking a Customs Entry Team Lead to oversee import compliance operations and support a high-performing customs brokerage team. This is a great opportunity for an experienced customs professional ready to step into a leadership role, contribute to international trade compliance, and help drive operational excellence across global supply chains. 🔍 Key Responsibilities Mentor a team of entry writers handling customs documentation and clearance Ensure compliance with U.S. Customs regulations and international trade laws Review and approve complex customs entries, including HTS classification and valuation Communicate with government agencies, carriers, and clients to resolve clearance issues Maintain accurate records and ensure audit readiness Monitor regulatory changes and implement best practices within the team Collaborate cross-functionally with operations, freight, and compliance teams ✅ Ideal Background 3+ years in customs brokerage or import/export operations In-depth knowledge of U.S. customs regulations, ACE, and HTS classification Experience leading or mentoring a team (formal or informal) Strong attention to detail, organizational skills, and ability to manage deadlines Proficient with Microsoft Office and customs brokerage platforms (Cargowise) Customs Broker License is a plus Experience with a wide range of commodities preferred 💼 What's Offered Competitive compensation Career growth in a global logistics environment Exposure to a wide range of industries and complex customs scenarios A collaborative, fast-paced, and supportive work culture
    $39k-66k yearly est. 1d ago
  • Customs Specialist

    Aivres

    Bilingual customer service job in Milpitas, CA

    Aivres is a leading global data center and cloud computing solutions provider committed to delivering innovative technologies that propel the world's leading industries to new frontiers. We deliver and deploy robust, performance-optimized, purpose-built platforms to major data centers around the globe. Responsibilities Responsible for the customs clearance of imported goods, including air and sea shipments, delivered to American companies from overseas. Responsible for the customs clearance of goods, including air and sea shipments, delivered by American companies for export overseas. Handling exceptions in customs clearance for American companies' imports and exports, as well as dealing with customs cases. Responsible for customs compliance management in the United States and other areas, ensuring compliance in overseas customs operations. This includes, but is not limited to, customs code classification, import and export compliance access, customs valuation, rules of origin application, and effective management of customs clearance agents. Proficient use of U.S. customs codes, trade preference policies, and relevant tax regulations. Conduct tariff analysis and product classification audits for imports and exports, utilizing legal and compliant tariff preference regulations to reasonably reduce tariff costs while ensuring compliance. Provide business analysis and decision-making basis. Participate in the management of customs clearance agents and other suppliers, promote the daily customs operation management of American companies, continuously improve and enhance cost-effectiveness. Other international trade, import and export-related tasks, interpretation, analysis, and implementation of overseas regional customs policies, among other responsibilities. Qualifications Bachelor's degree or above Preferred majors include International Trade, Finance, Logistics Management, etc. Minimum of 3 years of professional work experience in the relevant field Qualification certificates related to import and export is a preferred Familiar with knowledge of import and export operations, laws and regulations in the business area, and understanding of relevant business interfaces upstream and downstream in the system, as well as their relationship with the system Strong organizational and coordination abilities, interpersonal skills, communication skills, and planning and execution abilities Excellent problem analysis, positioning, and solving abilities Proficient in the use of common office software Bilingual in mandarin is preferred EEO Statement Aivres is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Aivres to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
    $39k-66k yearly est. 1d ago
  • Wellness & Member Experience Associate

    YMCA of San Francisco 4.0company rating

    Bilingual customer service job in San Francisco, CA

    A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customer service experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively. #J-18808-Ljbffr
    $18.7-22 hourly 5d ago
  • Customer Service Representative

    LHH 4.3company rating

    Bilingual customer service job in Sacramento, CA

    Customer Service Specialist Sacramento, CA (onsite) $20-22/hr Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today! Key Responsibilities Handle 30-50 calls per day in a timely and professional manner. Provide inbound telephone coverage and answer general product/service questions. Place outbound calls for scheduling, follow-ups, and lead generation. Accurately enter and update customer data in the system. Research and resolve service requests, warranty issues, and complaints. Promote company products/services and qualify leads. Maintain compliance with company policies and safety standards. Qualifications Education: High school diploma or equivalent required. Experience: Minimum 1 year of customer service experience; call center experience preferred. Strong communication and interpersonal skills. Computer proficiency with accurate data entry abilities. Ability to work in a fast-paced, results-driven environment. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance If you have the qualifications above and are interested in this opportunity - please apply today! If you are curious what else is available, please review the LHH website!
    $20-22 hourly 2d ago
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Bilingual customer service job in Lathrop, CA

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $24/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $24-$26 hourly Starting Pay: $24/hr At 3 Months: $24.50/hr At 6 Months: $25/hr In your first year, you can progress from $24/hr to $26/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $24-26 hourly 2d ago
  • Store Customer Service Specialist

    Sherwin-Williams 4.5company rating

    Bilingual customer service job in Palo Alto, CA

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish #SHWSales
    $34k-41k yearly est. 2d ago
  • Customer Success Expert

    Ra 3.1company rating

    Bilingual customer service job in San Francisco, CA

    Why us? You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you! They are an equal opportunity employer and value diversity at our company. Job Description Your responsibilities: Planning and scheduling client meetings Taking care of any client requests in a timely manner Participating in client calls and site visits Maintaining notes from each client interaction Generating reports and presentations Qualifications We'd love to hear from you, if: You have 2 years of experience in a professional services environment You have 1-2 year sales experience selling solutions or consultative sales and customer service Education Qualification: Bachelors Degree Work Authorization: US Citizen / Green Card Holder Additional Information All your information will be kept confidential according to EEO guidelines.
    $80k-156k yearly est. 60d+ ago
  • Customer Risk Strategy

    Column 4.5company rating

    Bilingual customer service job in San Francisco, CA

    For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve. At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us! The opportunity We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer. This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient. This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week). What you'll do Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation. Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations. Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand. Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors. What you'll need to be successful 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company Ability to jump into new situations, with a willingness to learn quickly and help solve problems Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business Attention to detail and a commitment to accuracy Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must Excitement about working in a fast-paced, deeply cross-functional space What you'll get from us: 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents! 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses 📈 401k plan, including self-directed brokerage options 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers 😇 Up to $4,500 in annual reimbursements for backup childcare 🍽️ Catered lunches and dinners for SF employees 🚆 Commuter benefits, including paid transportation to-and-from the office 🎉 Regular team building events, including annual offsite Pay transparency: Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $115,000 - $130,000 + equity. We look forward to hearing from you Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
    $115k-130k yearly Auto-Apply 60d+ ago
  • Customer Service Reps / Associate / Specialist

    Pharmacyclics, An Abbvie Company

    Bilingual customer service job in San Francisco, CA

    Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.
    $18.5-22 hourly 60d+ ago
  • Customer Service at The Corner Nail Bar

    Johnny Lam

    Bilingual customer service job in Oakland, CA

    Job Description We are looking for a part-time or full time position for a receptionist at a Nail Bar who can speaks Vietnamese to join our team. Please don't apply if you can not speak Vietnamese. Candidate must: Be reliable and well organized Have strong work ethic Be reliable and professional Excellent customer service skills Positive attitude Ability to multi-task in a busy environment Possess basic computer skills Detail-oriented Hard working Responsibilities (but are not limited to) : Answering the phone and scheduling appointments Greet clients Processing payments and gift voucher Salon opening or closing duties Keep reception area tidy, clean, and organized Recommend treatments/services to clients and up sell services Provide assistance and support to owners and technicians Maintain beverage area clean and restocked Maintain wait area and other common area clean Help with inventory and restocking supplies Language: Vietnamese (Required) Benefit: Flexible schedule Job Types: Full-time, Part-time Pay: $14.14 - $15.00 per hour COVID-19 considerations: All customers are required to wear a mask and temperature checked at check in
    $14.1-15 hourly 2d ago
  • Reservationist

    Transdevna

    Bilingual customer service job in Concord, CA

    Transdev is actively seeking a transportation dispatcher for their Paratransit service in the Concord locations. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers and our drivers. Join Transdev and become a part of the largest private-sector operator of transportation in North America one that cares about its employees, passengers and the communities they serve. Position Subject to Collective Bargaining Agreement: + $19.60 - $23.89 (Union Collective Bargaining Agreement Payscale) + Starting pay $19.60 with progression to $23.89 over 5 years. Benefits include: + Vacation: up to 14 days per year + Sick days: 5 days + Holidays: 8 days; 6 standard and 2 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Responsibilities + Answers customer calls and inputs all customer trip requests using a computerized scheduling system. + Provides accurate responses to callers' questions about schedules, trips and other questions using information made available to the agent + Accurately schedules trips through specialized software, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements; determine if trip is to be scheduled by pick up time or by arrival/appointment time; inform customers accordingly + Provides transit information to passengers; providing friendly, professional customer service interaction; answers calls from clients and schedule services + Monitor call wait time, and number of calls in queue; efficiently address customers' needs so other customers can be helped + Enters new customer information or changes into the system. + Follows rules and regulations of the Company; follows instructions of management and supervisors + Adheres to all regulations related to the Americans with Disabilities Act (ADA) + Maintains confidentiality of passengers' information + Maintains a clean and well-organized work area Qualifications Education, Licensing, and Certifications: + High school diploma or equivalent, such as GED, required Experience: + One to two years of dispatch and/or customer service experience preferred Skills and Knowledge Required: + Ability to organize logical and efficient schedules and routes and adapt to changes + Ability to read, comprehend and understand a map + Ability to read, understand, and interpret transit system operating rules, regulations, policies, phases and routes + Ability to assist handicapped passengers when needed + Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs + Strong written and oral communication skills + Clear speech and pleasant phone demeanor + Ability to use a multi-line phone system and handle multiple tasks concurrently + Ability to interact professionally with internal and external customers on all levels and be able to work well with diverse groups + Will be cross trained as Reservations for coverage purposes Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities + Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. For more information, please visit our website at ******************* The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. California applicants:Please Click Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6412 Pay Group: DP0 Cost Center: 680 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
    $19.6-23.9 hourly 9d ago
  • JPMorgan Private Client - Client Experience Specialist Manager

    Jpmorganchase 4.8company rating

    Bilingual customer service job in San Francisco, CA

    Are you ready to lead a team towards redefining client experience excellence? Join JPMorgan Private Client as a Client Experience Manager and take charge of a group of Specialists dedicated to delivering unparalleled service. As the Client Experience Manager within JPMorgan Private Client, you'll direct a team of Specialists who are instrumental in helping our clients explore the full financial possibilities their wealth creates. You will coach and develop a high performing team that is able to act as an extension of our Relationship Manager team, provide exceptional service to our clients, and assist with servicing needs. Job Responsibilities Manage a team of Client Experience Specialists by providing oversight of day to day activities, ensuring the team's adherence to operating policies and procedures, and legal and compliance regulations, while independently resolving escalations. Provide ongoing coaching and mentoring to team members, fostering their professional growth and development through feedback, goal-setting, and skill building opportunities. Work with your Regional Managing Director to manage team capability by aligning Client Experience Specialist team members to Relationship Manager, and solicit feedback to identify development opportunities. Utilize product and process knowledge to coach team members and quickly resolve client escalations. Build a strong network of collaborative partnership across the Firm. Execute on business initiatives by creating and including developing and delivering executive and external reporting and other communications. Make informed business decisions using your independent judgement, skill set, and subject matter expertise, in combination with documented policies and procedures. Responsible for recruiting, interviewing and making hiring decisions for the team. Required Qualifications, Capabilities, and Skills Five or more years of financial services experience. Demonstrated experience delivering exceptional client service to an affluent client base. Preferred Qualifications, Capabilities, and Skills A bachelor's degree Two years' experience leading a team focused on cultivating relationships through delivering Deposit Banking, Home or Business lending needs. This position is subject to Section 19 of the Federal Deposit Insurance Act (FDIA). Employment is contingent upon a review of criminal conviction history. This role is eligible to participate in an incentive compensation plan that is paid on an annual basis. More details about total compensation and benefits will be provided during the hiring process . Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: *********************************************************************
    $67k-97k yearly est. Auto-Apply 25d ago
  • Customer Success Specialist

    Net2Source (N2S

    Bilingual customer service job in San Francisco, CA

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-66k yearly est. 2d ago
  • Member Experience & Engagement Specialist

    YMCA of San Francisco 4.0company rating

    Bilingual customer service job in San Francisco, CA

    A community-focused nonprofit organization in San Francisco is seeking a Membership Associate to enhance member experiences and provide customer support. This role involves engaging with members, managing accounts, and promoting inclusivity within the facilities. Ideal candidates will have a high school diploma, 6 months of customer service experience, and proficiency in Office 365. This position offers a competitive hourly rate ranging from $19.50 to $24.00. #J-18808-Ljbffr
    $19.5-24 hourly 2d ago
  • Reservationist

    Transdevna

    Bilingual customer service job in San Jose, CA

    Transdev in San Jose, CAis hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Starting Pay of $22.48/hour with progression to $24.37 at 5 years. (Union Collective Bargaining Agreement) Benefits include: + + Vacation: * 1 week ( 40 hours) paid vacation after 1 full year of service * 2 weeks (80 hours) paid vacation after 2 full years of service * 3 weeks (120 hours) paid vacation after 5 full years of service * 4 weeks (160 hours) paid vacation after 20 full years of service + Paid Sick Leave: 5 days accrued per year of employment + Medical, dental, and vision benefits available following 60 days of employment, life insurance, 401k, and 10 paid company holidays. + All Benefits are subject to Union Collective Bargaining Agreement Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6278 Pay Group: QQP Cost Center: 352 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $22.5-24.4 hourly 9d ago
  • Client Specialist - Commercial Term Lending, Commercial Real Estate

    Jpmorganchase 4.8company rating

    Bilingual customer service job in San Francisco, CA

    Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit! As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. CTL is comprised of two businesses: Multifamily Lending (MFL), the nation's number one multifamily lender providing term financing from $500,000 to $25 million+ on stabilized apartment buildings with five or more units, and Commercial Mortgage Lending (CML) which provides term financing from $1 million to $25 million+ on stabilized industrial, retail, office and mixed-use properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. We have over 1,000 employees nationwide. CTL delivers fast, efficient and streamlined loan transactions to our clients, helping them build their commercial real estate portfolio for long term success. We pride ourselves on reliably providing our clients straightforward, competitively priced loan programs, which include fixed and adjustable rates, early rate lock, and simple prepayment options. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish. Job responsibilities: Facilitate application process by interfacing with customers in taking complete applications and requesting documentation from borrowers Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager/Client Act as a liaison between the Client Manager and the processing team Review complex files with multi-layered entity documentation and examine third party reports and leases Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan Coordinate and manage marketing to customers and brokers as well as assist the Client Manager in building customer and real estate broker relationships Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers. Required qualifications, capabilities and skills: Minimum 2 years' experience in mortgage lending, with inside sales/customer service background. Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications. Enthusiastic and self-motivated. Superior written and oral communication. Superior customer service skills. Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand. Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization. Preferred qualifications, capabilities, and skills: College graduate preferred. Ability to make personal connections, engage customers, and remain courteous and professional in a team environment. Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately. Superior interpersonal communication skills, as well as strong attention to detail and time management. FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
    $67k-97k yearly est. Auto-Apply 23d ago
  • Customer Success Specialist

    Net2Source (N2S

    Bilingual customer service job in Fremont, CA

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-66k yearly est. 2d ago

Learn more about bilingual customer service jobs

How much does a bilingual customer service earn in Brentwood, CA?

The average bilingual customer service in Brentwood, CA earns between $28,000 and $45,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.

Average bilingual customer service salary in Brentwood, CA

$36,000
Job type you want
Full Time
Part Time
Internship
Temporary