Bilingual Customer Service Jobs in Chester, PA

Job Title: Customer Service Representative - International Department: Supply Chain Reports To: Customer Service Manager _____________________________________________________ The CSR will support international sales by providing product and shipping quotations, entering orders, fulfilling literature, preparing NAFTA certificates of origin, and performing general clerical duties. Duties include supplying basic product information, processing orders, and resolving customer service problems. In circumstances where necessary, the representative is to serve as the customer's advocate within LaMotte, being certain that the Customer's viewpoint is presented correctly and understood. Daily Customer Service responsibilities include but are not limited to, preparing proforma invoices, shipping quotations, letter of credit compliance, and coordinating special shipping needs for assigned territories. Duties and Responsibilities: 1. Telephone / Teams Meetings Conducts oneself in a courteous, friendly, and professional manner by maintaining a pleasant tone and positive attitude, presenting a favorable image of LaMotte in all communications with customers.Promptly accepts calls and meeting requests. Responds to customers within the same day. 2. Processes Orders Enters mail, fax, email, and telephone orders via direct order entry. Sets up new customer accounts and process orders according to terms available. Enters credit card orders, obtaining authorization prior to printing and filling of orders. Uses Epicor to its fullest capacity to obtain information in locating customer accounts, products, inventory stock, etc. Quotes pricing and availability and obtains estimated shipping cost upon request. Obtains shipping method and cost from shipping personnel for orders shipping to Canada, Puerto Rico, Hawaii, etc., and quotes excessive charges to customers prior to shipping order. 3. Customer Service Checks order status upon request and performs tracers when orders are late according to shipping charts. Tracks lost/damaged shipments and reviews customers' claims of shortages. Handles return requests, issuing Return Authorization Numbers, and completing return reports. Completes complaint forms for any discrepancy or problem reported by our customers. Listens to and forwards customer viewpoints and can solve problems in promoting customer satisfaction. 4. Maintains Knowledge of Products and Resources Available. Uses available resources to search for product specifications, discontinued and replacement products, SDS, instructions, etc. Maintains knowledge of various markets and products pertaining to each market. 5. Communicates Information to Appropriate Individuals. Forwards requests to Pricing Agent for large quantities or for pricing of products not published. Communicates and transfers special or unusual requests to the appropriate Market Manager. Maintains acceptable communication skills with all co-workers and multiple departments throughout the company to resolve tasks. 6. Transfers Appropriate Calls to Technical Service Department as follows: Recommendations for product selection including custom kit design. Questions regarding test procedures and results. Troubleshooting issues, meter malfunctions, repairs and requests for loaners. Complaints on product performance. Inquiries about products not in catalogue or on computer. 7. Supervisor Communication Non-routine and unusual customer problems. Failure to meet customer commitments. System impediments or failure within LaMotte. Individual training requirements. 8. Standard Operating Procedures (SOP's) Research and establish SOP's for existing and new processes. Investigate alternatives to antiquated processes. Collaborate with team members for input and incremental changes on evolving processes. Miscellaneous Duties: Lean training and lean events such as kaizen or a 5-day event. 5-S program in the various departments assigned. DMAICs. Continuously looks for ways to improve both departments and own individual efficiencies and time management, as well as ways to improve any aspect of the Company's operations and develops and implements DMAICs accordingly. Notifies Manager of any production, quality equipment, safety, personnel problems, etc. and cooperates in resolving such issues as well. For example, requests assistance when systems prevent the efficient performance of duties or when a system fails. Provides Manager with feedback to determine where additional training would benefit and obtains additional training as necessary. Complies with all Company policies (i.e. personnel, safety, etc.). Performs other duties as assigned. (Such duties may or may not be essential functions of the job.) Qualifications/Job Requirements: An associate degree is required, along with computer experience and hands-on Microsoft Excel. A bachelor's degree, previous office experience, and experience working with customers (1-3 years) is preferred. The candidate should have excellent communication skills (verbal, written, and listening) and attention to detail. This individual should have problem-solving skills to evaluate and assess complex scenarios regarding order details and processing. Environmental Factors & Mental/Physical Demands: Primarily works indoors in a temperature-controlled environment. Requires prolonged sitting at a desk using a computer, standing, walking, climbing, kneeling, stooping, bending, and transporting up to 75 pounds. However, walks to and from other departments throughout the company, printers and fax machines, meetings, restrooms, etc. May on occasion drive to and attend an offsite meeting or training seminar or pick up items locally for a company-sponsored event. LaMotte Company, a 100+ year-old global industry leader in developing and manufacturing premier water analysis solutions, operating in Newark, DE, Chestertown, MD and Warwick, UK. Our products are used around the world to accurately, quickly, and conveniently test water in a multitude of applications. LaMotte offers paid time off including vacation, sick leave, and paid holidays. Full-time employees, who regularly work at least 30 hours per week, are eligible for employer-provided insurance including health, dental, vision, disability, life insurance, and supplemental insurance. Full-time employees are eligible to contribute to our 401(k) plan with an employer match available. LaMotte is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, disability, military status, genetic information, sexual orientation, or any other legally recognized protected basis under federal, state, or local laws.

The Edmund Optics' Customer Experience team's mission is to enable data driven decision-making that results in improvements to the overall customer experience in key performance areas like conversion rate, customer satisfaction and retention, and operational efficiency that meet the needs of the customer's journey. This individual will be working directly with leaders of the Advanced Manufacturing Sales team with support from the Global Analytics team, to aid leadership with better tools and reports to evaluate the direction in strategy and operations of the global sales organization. This individual will be responsible for compiling and analyzing sales and customer data to help aid in strategic decisions for the global sales organization. This position primarily involves the development and maintenance of standardized global and localized reports for all sales-related areas of the business. This involves connecting to a wide range of data sources, building transformation pipelines, data modelling, and creating intuitive and insightful reports in Power BI for consumption by business users. These reports allow employees at all levels of the company to monitor key metrics, understand trends and improve performance. This individual will work closely with Power BI Developers and other analysts to build and maintain datasets in the Power BI service and CRM Platform and contribute to overall analytics strategy specific to Advanced Manufacturing Sales. Responsibilities Creates new professional reports in Power BI that provide insight on interactions between Edmund Optics and its customers using data from ERP and CRM systems to track KPIs Create new professional reports in CRM systems for opportunity pipeline evaluation and customer profile awareness for proactive and reactive engagement by our sales team members Completes checks and tests on all work to ensure data provided is as accurate as possible. Maintains existing reports and data models, adding new functionality and fixing bugs. Connects to a variety of different data sources and builds transformation pipelines in Power Query. Provides basic training and walkthroughs on Power BI to help promote the usage of the platform throughout the organization. Works with other analysts from around the company to gather requirements and develop new report ideas. Able to carry out ad-hoc analysis to answer urgent questions when necessary as it relates to sales performance Keep up to date with the latest developments and techniques in Power BI and business analytics. Qualifications To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Skills & Abilities: Proficient at writing and debugging DAX measures and using Power Query to build transformation pipelines. Familiar with standard data modelling techniques such as dimension and fact tables and star schema. Experience with common external tools for Power BI development such as DAX Studio and Tabular Editor. Solid understanding of relational databases and proficient in SQL, more experience in this area a plus. Ability to create reports in CRM Platform using customer and sales data Familiar with Microsoft SharePoint functionality to aid process improvement Ability to clearly communicate and present results to stakeholders with appropriate visualizations. Strong numerical and analytical skills. Able to work independently and manage multiple projects. Education/Experience: Bachelor's Degree with 2-3 years work experience in a relevant field. At least 2 years experience developing high quality Power BI reports for business users. Physical Requirements: Ability to operate office equipment such as a copier; ability to sit at desk or PC for long periods of time; work in office setting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Think you meet some of the requirements but not all? Studies have shown that women and people of color are less likely to apply to jobs for which they do not meet every qualification. If you see a role that interests you, we encourage you to apply, regardless of whether or not your experience is completely aligned with the job description. Edmund Optics is committed to becoming the most diverse, equitable, and inclusive workplace within the Optics and Photonics Industry and beyond. You may be a great candidate for this role or others within Edmund Optics.

Client Service Associate Multi-Billion Independent Wealth Management Firm Southeastern Chester County, PA Multi-Billion dollar Independent Financial Advisory firm serving high net worth clientele seeks a Client Service Associate to support Private Wealth Clients and Advisors by taking initiative in Client Services. The Firm provides sophisticated financial advisory and investment management services to high net worth and ultra high net worth clientele. Highlights Serve as a primary lead for client onboarding and private wealth client services Provide an excellent client experience for high net worth clients, building and maintaining client relationships Participate in the growth of an independent RIA by servicing client needs Strong culture of teamwork, integrity, work-life balance and personal and professional development Competitive compensation package including benefits and bonuses 50 minutes from Philadelphia, 25 minutes from Wilmington Requirements Bachelor's Degree 2+ years experience in Client Service, preferably within Financial or related industry Track record of professionalism, adaptability, attention to detail, and time management

Who we are looking for: Embark on an exciting journey as a Customer Service Representative, where your enthusiasm for delivering outstanding service will shine through every interaction. You'll be at the heart of our mission, using various channels to solve problems and elevate the customer experience in a fast-moving, customer-first environment. What sets us apart is our commitment to nurturing your career. Our immersive training program is more than just an introduction-it's designed to spark your growth and prepare you for an exciting career. At bet365, we invest in your development; you'll be welcomed into a supportive network of mentors and peers committed to your success. Together, we'll challenge conventions and set new standards for customer service excellence. Join bet365 and step into a career that's Never Ordinary. Starting at $22.40 per hour, with an increase to $23.24 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, and more. This position is to be filled with a start date of February 24th. Preferred Skills and Experience: Strong individual and team collaboration skills. Exceptional verbal and written communication abilities. Keen listening skills. A passion for delivering outstanding customer service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail. Proficiency in multitasking within a fast-paced environment. Innovative problem-solving capabilities. Efficient typing, literacy, and numeracy skills. Ability to obtain licensing in applicable states that bet365 operates. Main Responsibilities: Ensuring a positive experience for our customers. Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed. Communicating with customers via live chat, telephone, and email effectively and efficiently. Resolving customer requests and complaints in a timely and polite manner. Conducting internal tasks to improve customer perception of our platform. Demonstrating a thorough understanding of policies, procedures, and licensing requirements. Advocating for responsible gaming. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************

Minimum 1 year commercial experience, 2-3 years is a plus Adequate technical knowledge of commercial lines coverage Some experience with various carriers and working directly with their underwriters. Some Experience utilizing online rating software and various insurance carrier online systems. Valid P& C Licensed required

This is a hybrid role, candidates must reside in commuting distance in order to be considered. Growing agency seeking a motivated and detail-oriented customer service expert to join the team. The ideal candidate will provide exceptional service to clients while assisting with insurance-related tasks and office operations. This position requires a commitment to customer satisfaction, attention to detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities Answer incoming calls and provide prompt, professional assistance. Quote insurance products and market carriers, such as Travelers. Process client payments and maintain accurate transaction records. Update and manage customer information in EPIC (agency management system). Assist clients with questions regarding premiums, coverage options, and policy details. Manage client records and ensure accurate documentation. Support marketing and outreach initiatives to build client relationships and promote agency products. Qualifications Possess a valid Property & Casualty (P&C) insurance license or willingness to obtain one within 90 days. Minimum of 2 years of experience in a customer service role, in the insurance industry. Strong communication and interpersonal skills. Proficiency in using computer systems, including Microsoft Office and agency management software (EPIC experience preferred). Ability to handle multiple tasks and prioritize effectively. If you are passionate about insurance and providing outstanding customer service; and are ready to contribute to a growing team, we encourage you to apply!

Meridian Bank (subsidiary of Meridian Corporation, Nasdaq: MRBK) is an innovative team of experts serving the financial needs of entrepreneurs, businesses and individuals. Growing throughout Pennsylvania, New Jersey, Delaware, Maryland and Florida, Meridian offers opportunities for anyone wishing to start or continue a career working in a collegial atmosphere to bring unrivaled service to clients and customers. Member FDIC | Equal Housing Lender” Position summary: Responsible for performing various duties to support the Retail Branch Department; coordinating work within the department, as well as with other departments; complying with operating policies and procedures established for this position. Reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Assists in the day-day operations of the branch with a sales focus on deposit growth in local territory and develops /helps to manage an account portfolio while delivering excellent customer service Qualifications required: Associate's degree in Finance or related field; or equivalent work experience 3 plus years related banking experience or an equivalent combination of education and experience Ability to work in a team environment Previous sales and customer service experience in a retail banking environment Strong computer skills (MS Office, etc.) High degree of attention to detail and ability to multitask Prior cash handling experience Ability to work all hours the branch is open Essential functions and responsibilities: Provides exceptional customer service by promptly resolves customer issues, responding to questions, and creatively solves problems Participates in sales campaigns with energy and focus to achieve goals while maintaining quality standards Engages in outbound calling efforts to establish new business Meets with and calls prospects/customers and develops an understanding of other financial goals and needs; assesses information and suggests appropriate product and service solutions; educates the prospect/customer on the benefits and value of suggested solutions resulting in closed sales Demonstrates strong product knowledge and cross-selling aptitude Processes customer transactions efficiently and accurately, while following policies and procedures. Transactions include but not limited to cashing checks, opening new accounts, accepting loan payments, verifying currency, completing withdrawals, resolving customer issues, and issuing of bank checks Has a working knowledge of all compliance regulations and bank policies and procedures Must be capable of developing relationships with customers/prospects and be creative in solving problems Participates in community events in conjunction with Bank sponsorships, marketing, and networking Demonstrates and promotes Meridian Bank's Core Values: Our Partners, Our People, Our Bank and Our Communities Coordinates specific work tasks with other employees within the department as well as with other departments in order to ensure the smooth and efficient flow of information Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place Communicates with management and coworkers in order to integrate goals and activities Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Other duties as assigned Success factors/job competencies: Organizational and time management skills Ability to work with little or no supervision Excellent interpersonal and communication skills Timely and regular attendance Completes work in a timely manner Actively seeks coaching Application Access: Jack Henry Physical demands, work environment, and location: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the necessary functions. This is a largely sedentary role, requiring the use of typical office equipment such as a computer, laptop and cell phone. Most work is completed in an office environment. Work environment: The noise level in this environment is minimal Location: Various Meridian Bank locations as assigned. Meridian Bank is an Equal Opportunity Employer

Customer Service Representative Needed - Immediate Hire Are you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative! Key Responsibilities: Greet and assist customers, ensuring they have a positive experience. Handle customer inquiries and resolve any issues with professionalism and care. Provide detailed information about products and services. Maintain a positive and friendly attitude while addressing customer needs. Collaborate with team members to improve overall customer satisfaction. Keep accurate records of customer interactions and transactions. Follow up with customers to ensure their needs are met and they are satisfied with our service. Qualifications: Strong communication and interpersonal skills. A passion for customer service and a desire to help people. Ability to remain calm and handle challenging situations with a positive attitude. Excellent problem-solving skills and attention to detail. Experience in customer service, retail, or a related field is a plus. Ability to work in a fast-paced environment and adapt to changing priorities. Why Join Us? Engaging Work Environment: Work in a dynamic and supportive atmosphere where your contributions make a real impact. Career Development: Opportunities for growth and advancement within the company. Comprehensive Training: Ongoing training and development to help you succeed in your role. Competitive Compensation: Attractive bonus structure with uncapped performance-based incentives. Inclusive Culture: Be part of a team that values diversity and inclusion. How to Apply: If you're ready to take on a customer-facing role where you can make a difference, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this position. We encourage recent graduates and aspiring communication professionals to apply! Join PHL Acquisitions and become a key part of our mission to deliver exceptional customer service!

Client Services / Sales Support Associate (Marlton, NJ) Harriett Financial Group is seeking a motivated and team-oriented individual to join our energetic financial planning practice.The role will require on-site work in our Marlton, NJ location. The primary role of the Client Services Associate is to ensure that our clients receive prompt and professional service along with effective problem resolution. Provide administrative and clerical support to financial representatives. This position requires excellent customer service and problem-solving skills so information may be communicated to the Financial Professionals and clients in an efficient and professional manner. Also, requires strong organizational skills and attention to detail. Responsibilities: Main point of contact for clients for their service needs including, but not limited to, general account questions, account changes, etc. Schedule and confirm client appointments. Prepare and process client paperwork for all transactions along with remedying paperwork not in good order. Document client interactions via Redtail CRM Submit correspondence and sales material to compliance for review Inform financial advisor of client issues of significant concern Stay apprised on industry and company rules and regulations Attend the appropriate branch meetings and conferences Other projects and tasks as assigned Skills Required: Ability to develop strong client relationships Excellent oral and written communication skills Ability to work independently Problem solver and critical thinker Ability to anticipate client and advisor needs Capable of working under deadlines Ability to do research to answer questions Software Used: Redtail (CRM), Albridge, Broadridge, Investment and Insurance company websites, MS Outlook, Excel and Word Knowledge/Experience: Preferably securities registration with at least 2 years of previous experience in a sales support role Investment/brokerage operations experience Customer service experience Thorough knowledge of mutual funds and retirement plans Experience with Financial Planning Software highly desired Series 6 or 7 and 63 registration required. If the candidate does not presently have, will be required to obtain within 6 months of employment.

Insight Global is hiring for Outbound/Inbound Customer Service Representatives to join one of our large healthcare call center teams. This will be calling insurance plan members to assist and/or schedule the Annual Wellness Visit, assist with finding new Primary Care Providers and may help members connect with member services for any benefit questions or concerns. Agents need to be able to demonstrate excellent verbal communication and presentation skills with or without a script in a professional, personable, empathetic and friendly way. Compensation: $14/hr, 40 hours per week, onsite M-F in Bluebell, PA! Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Growing Delaware County based manufacturing business is seeking a motivated professional to join our team! Job Title : Customer Service Representative Department : Sales Service Areas of Concentration: Secondary packaging Position Summary : The Customer Service Representative is an administrative professional who serves as an integral member of the Secondary Packaging Project Team and is responsible for organizing and coordinating all aspects of assigned projects. Under the direction of the Sales Manager the CSR will interface with department heads and internal staff to continually provide exceptional service that ultimately exceeds customer expectations. The Customer Service Representative will facilitate the requirements to move graphics from a conceptual stage on through to a final approval, manufacturing and deliverables. Responsibilities: Establish and maintain professional customer relationships and respond in a timely fashion to requests and concerns of client. Coordinating all aspects of assigned projects from inception to completion as it relates to graphics facilitation and utilizing time management through to plate manufacturing process Process orders in a clear, timely and accurate manner and manage project documentation Qualifications: The ideal candidate is organized, detail-oriented and capable of multi-tasking in a fast-paced environment. If you are a deadline and process-driven individual with a strong work ethic and a background in office administration, we would like to hear from you!

Job Title: Customer Service Representative FLSA Status: Hourly Non-Exempt We manufacture and distribute medical device solutions specializing in neonatal, vascular access, and USP approved products. We utilize the latest manufacturing technologies and offer products through a fully trained, professional network of direct sales representatives and specialty distributors. Every team member, every activity we undertake, and every policy we enact must reflect our core values: Integrity - consistent, honest, and truthful. Commitment - a pledge or a promise. We are committed to Valuing Life and putting our patients first. Open-mindedness - Receptive to new or different ideas or opinions. Improvement-oriented - a continuous improvement culture. Human Driven - empowerment of our people through knowledge and resources. Job Summary: The Customer Service Representative is responsible for providing timely, efficient, and professional support to both internal and external customers regarding the products offered. This role requires effective communication and problem-solving skills to ensure customer satisfaction. Primary duties include handling inquiries, providing information, resolving issues, and generating leads in alignment with company protocols and customer service standards. This position reports directly to the Customer Service Supervisor. Essential Functions: Customer Communication: Receive and place customer calls, maintaining professional and courteous interactions. Relationship Management: Build strong customer relationships through clear, open, and interactive communication. Data Entry: Ensure all customer data is entered accurately into the system and is compliant with established protocols. Complaint Handling: Address customer complaints, provide appropriate solutions, and follow up to ensure complete resolution within established time limits. Sales Support: Identify opportunities to generate sales leads and communicate them to the appropriate team members. Product Knowledge: Maintain up-to-date knowledge of company products and services to provide accurate information to customers. Escalation Management: Identify and escalate complex issues to the appropriate departments when necessary. Customer Interaction Channels: Respond to inquiries via phone, email, or chat promptly and professionally. Logistics Support: Provide tracking information and assist with claims for damaged shipments upon request. Attendance: Exemplary attendance is required to meet customer needs consistently. This is an onsite position. Education and Experience Requirements: High School Diploma or equivalent required. Minimum of 2 years of direct customer service experience, ideally in a role interacting with customers and internal teams such as sales representatives and management. Knowledge, Skills, and Abilities: Strong interpersonal skills to engage effectively with customers and internal teams. Proficient phone handling and active listening skills. Strong time management skills with the ability to prioritize and manage multiple tasks. Analytical and problem-solving skills to resolve customer issues. Accurate data entry and experience with electronic ordering systems. Keen attention to detail and strong organizational skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite. Ability to work collaboratively in a team environment and provide a positive customer experience. Ability to thrive in a fast-paced environment. FLSA Evaluation: This position is classified as non-exempt and is eligible for overtime under the Fair Labor Standards Act (FLSA). Environmental Conditions: Work is primarily performed in an office environment with frequent use of computers and telephones. Physical Requirements: Primarily a sedentary role, though some filing and handling of documents is required. Must be able to lift and move items up to 20 pounds occasionally. Frequent standing, walking, and sitting are necessary.

IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. We are always seeking technically minded individuals with a passion for helping others to join our team in our new Center City office. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues. Responsibilities may include assisting customers with dedicated, root, and VPS server products via phone, email and chat. Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support. Our staff also make recommendations and market new products to clients. Exceptional customer service skills are needed with all of our roles, prior customer service experience in various settings is needed. Prior experience in technical support and website technical knowledge a plus. Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers. IONOS is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

The SSS IV provides intermediate administrative support and clerical duties within their respective department. This person must have strong organization, computer and typing skills. Following is a composite of essential duties, tasks and accountabilities; however, there are additional duties specific to each department. Attached to this job description is a breakdown of specific duties and tasks, by Department. Essential Duties, Tasks and Accountabilities: Essential duties, tasks and accountabilities will vary by department and may include the following: Receptionist/customer service duties (answer phones, make outgoing calls, direct calls, greet visitors). Typing and data entry (prepare and distribute lists, transcription, maintain statistical data, proofreading). Clerical duties (fax, copy, print, etc.). Maintain databases, logs and spreadsheets. Sort and distribute incoming mail. Maintain and order supplies. Filing and indexing (locate and pull files, re-file, update and maintain records). Perform special projects as assigned (e.g., research, training, run errands, etc.). Perform other duties, tasks, and office functions, as required (e.g., attend meetings, facilitate meetings, etc.). Assessment Essential Duties, Tasks and Accountabilities Handle incoming phone calls and walk-ins at the public counter. Assist customers in using the assessment applications on the public computers. Provide information and produce copies of assessment data. Change ownership and sales data in the Integrated Assessment System (IAS). (This requires an intuitive thought process and the ability to flag invalid sales.) Research information such as deeds, addresses, assessment change notices and prior transfers to resolve certain situations. Responsible for the quality assurance and quality control of data entered into IAS and other clerical procedures performed by support staff. Assist in the entry process of the IAS data clean-up. Mail transfer tickets to the 73 municipalities and school districts for ownership changes and new parcel information. Assist in processing annual appeal application forms received at public counter and via U.S. mail. Assist in processing Homestead application forms received at public counter and via U.S. mail as well as scanning applications into system. File assessment change notices, transfers, maps, cards, etc. Process extension letters and data information for property owners and the general public. Use multiple databases including IAS (assessment), White Card (historical ownership), Eagleweb (Recorder of Deeds), Landisc (property images), Chescoviews (aerial photos/maps) and PeopleSoft (tax claim). As needed, assist Tax Claim with incoming phone calls and cyclical tax sale preparation activities. Qualifications/Preferred Skills, Knowledge & Experience High School Diploma or General Education Degree (GED). Minimum of one year of general office experience. Intermediate skills in using a personal computer and various software packages. Excellent verbal and written communication skills. Strong typing skills (minimum of 50 wpm). Ability to use office machines (fax, copier, calculator, etc.). Strong interpersonal skills. Strong grammar and spelling skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to work as part of a team. Flexibility. Ability to interface effectively with all levels of county management. Preferred Skills, Knowledge & Experience: Associate degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience. Excellent ability to establish priorities, work independently, and proceed with objectives without supervision. Customer service experience. Ability to establish priorities and carry tasks to completion. Strong ability to handle and resolve recurring problems. Ability to multi-task. Accurate and detail oriented. Ability to follow office protocol. Strong knowledge of county policies and procedures. Ability to use common sense understanding to carry out written or verbal instructions. Additional Information Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills: To perform this job successfully, an individual should have: Intermediate Microsoft Office skills Intermediate Word skills Intermediate Excel skills Intermediate Access skills Intermediate PowerPoint skills Intermediate Outlook skills (Email and Calendar) Intermediate Internet skills (for research purposes) PeopleSoft Financial and/or HR skills or the ability to learn PeopleSoft. Physical Demands: Physical demands will vary by department and may include the following: While performing the duties of this position, the employee is frequently required to stand, walk, sit, bend at the waist, and talk or hear. Occasionally, the employee will need to reach or work with arms above shoulder height; kneel, stoop, crouch or squat; crawl; climb stairs; climb or work on a ladder; twist or rotate at the waist while working; push, lift or carry items; work with office machinery, and work with an uncommon level of noise. The specific vision requirements listed for this position are: Close vision (clear vision at 20 inches or less) Color vision (ability to identify and distinguish colors Depth perception (ability to judge distances and spatial relationships) Ability to adjust focus. Work Environment: The noise level in the work environment will vary by department from quiet to loud. Most departments will work inside 100% of the time (some departments may require working outside). Some departments may be required to work under crowded conditions with an aggressive population. Some work locations may have strong odors. May need to drive in extreme weather conditions. Other: This is a highly visible position requiring strong professionalism. Must be able to remain courteous and maintain composure under stressful situations. Ability to deal with all types of personalities. May need to deal with cash and checks. Ability to work extended hours, as required. This position requires confidentiality.

** **Customer Engagement Representative**** **About SKF:** **SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!** SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment. Learn about SKF at ************ **Summary:** We are seeking a highly motivated and experienced individual to join our Distribution Customer Service team. This position is the front-line, key contact for our customers and internal sales teams and is responsible for building customer relationships, reviewing customer requirements to ensure compliance with SKF policies and servicing the customer and sales teams with speed, efficiency and professionalism. The ideal candidate possesses experience in customer-facing roles, making data-driven decisions, leadership experience, a customer-centric and full value chain mindset, and a proven ability to handle complex customer situations with professionalism. **Responsibilities:** * Execute SKF Americas strategic vision: One (Americas), Two (Defend), Three (Grow) and Four (Fund) * Handle customer inquiries and complaints, ensuring swift and effective resolutions * Build and maintain professional relationships * Perform root cause analysis utilizing data to identify issues and implement solutions * Collaborate with cross-functional teams to identify and implement solutions to customer challenges and opportunities * Provide insights and recommendations to streamline processes and enhance customer experiences * Customer Service duties including (but not limited to) orderbook management, preparing quotations, answering basic product questions and offering alternatives, entering and tracking orders, and working with factories and planners to expedite deliveries **Qualifications:** * Minimum of 5 years of customer service experience, demonstrating strong leadership skills, a customer-centric and full value chain mindset, and a proven ability to handle complex customer situations with professionalism * Proficient in Microsoft Excel and Microsoft Suite, with advanced data analysis capabilities * Exceptional written and verbal communication skills * Proven leadership skills, with the ability to empower and inspire teams to achieve excellence * Outstanding organizational, time management, and planning skills * Proactive decision-maker with a keen business sense and the ability to drive purposeful action * Entrepreneurial spirit, self-motivated, and dedicated to achieving success * Proven understanding of customer service metrics and KPIs * Current working arrangement is hybrid, with Tuesday, Wednesday and Thursday in office; M - F, 8:30 AM - 5:00 PM EST **What You'll Love About SKF:** **Rest and Relaxation.** Enjoy a generous PTO policy and 13 paid holidays. **Work/Life Integration.** SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role. **Diversity in the Workplace.** **Best in Class Benefits.** SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! **Invest in your Future.** Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution. Reports to: Customer Engagement Manager Location: Blue Bell, PA Job ID: 21308 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click to review the SKF Data Privacy Consent Statement.

***Join Our Brandywine Team*** **Are you ready to advance your career** **in a** **We are expanding rapidly and seeking motivated individuals to join our team.** **Customer Service Representative CSR** At Brandywine Heating and Air Conditioning we believe our success comes from our people. We are looking for candidates who are eager to Grow, Learn. and Work Collaboratively. If you are driven by challenges and see them as opportunities, we want to hear from you. * **Professional Growth** : continuous learning and development opportunities * **Team Environment:** Work with a supportive and collaborative team. * **Ethical Standards:** We do the right thing for our Clients and Employees * **Family Owned and operated** Start your journey with us and take the first step toward a rewarding career. Apply now to be part of our growing team *We are an Equal Opportunity Employer; all inquiries are kept confidential. Apply Below **Position Purpose (Summary)** The function of this position is to: * Schedule and book the service or sales appointments when clients and prospects call. * Be available to work Monday through Friday with a rotating Saturday shift. * Dispatch, manage and allocate resources to meet the expectations of our clients. * Process paperwork from service techs, payments from the customers and respect the confidentiality of all information that they encounter. **Customer Service Representative/CSR's Responsibilities/Duties/Functions/Tasks** * Answer the phone promptly and professionally. * Call customers to confirm maintenance appointments and schedule the client appointment while assigning/matching qualified staff to perform the work. * Work closely with managers to coordinate scheduling and dispatch. * Perform dispatching and scheduling of service technicians and team members. * Sell new service agreements and renew existing service agreements. * Grow, monitor, and maintain the maintenance programs; update changes in ownership, and review the reasons for non-renewals. * Communicate clearly, precisely, and in a friendly manner. Take and deliver messages as appropriate. Ensure messages are received and follow up as appropriate. * Ensure the accurate capture, data entry and maintenance of customer information. * Work closely with the service, install, and sales departments, recognizing and identifying possible sales opportunities and facilitating appropriate follow up. * Be familiar with our company, products, and services, while continuously improving knowledge of HVAC work, and how Brandywine Valley Heating and Air Conditioning operates to benefit the customer. * Alert managers quickly to significant customer issues, serving as a champion of the customers to our company. * Win the confidence of new clients when they call for service or repairs. * Perform customer satisfaction calls when required. * Have and/or develop a good working knowledge of our products and services being offered. This may require additional study and training both on and off site. * Meet established goals and objectives as they relate to the position and assist with developing plans to meet or exceed goals. * Regularly review and monitor progress against goals and seek assistance as needed. * Communicate effectively with associates, superiors, vendors, and customers. * Possess superior interpersonal skills. * Efficiently manage time and schedules. * Be computer literate to the extent necessary to fulfill this function. Knowledge of Excel and Word is required. Should also be very familiar with the use of smart phones, email, and text messaging. * Must be capable of understanding client needs, and favorably influence their decision. * Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees. * Clean, neat and professional appearance. * Other duties as assigned Benefits * Health Insurance for employee is 100% paid by employer * Dental Insurance * Vision Insurance * Paid Vacation and Sick time * 401K with Employer Contribution * Opportunity for Advancement * Tuition Reimbursement Pay Range - $17-24/hr depending on experience, EOE Check us out, visit our website, Career's Page, and reach out to us. *We are an Equal Opportunity Employer; all inquiries are kept confidential. To apply for: Customer Service Manager@ Brandywine Valley Heating and Air Conditioning Click Below **Apply for Customer Service Rep/CSR** Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. Education Military Experience **Equal Employment Opportunity Information** (Voluntary Disclosures) Brandywine Valley Heating and Air Conditioning is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Brandywine Valley Heating and Air Conditioning are based on business needs, job requirements and individual qualifications, without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Brandywine Valley Heating and Air Conditioning. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application. Answering these questions is **optional and voluntary** and your refusal to provide it will not subject you to any adverse treatment. **Veteran status** Brandywine Valley Heating and Air Conditioning is subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Brandywine Valley Heating and Air Conditioning to take affirmative action to employ and advance in employment veterans in the following classifications. A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability. A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval or air service. An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

page. Category: Field Operations & Customer Service Location: Chester, Pennsylvania, United States of America **Description** **Who We Are** Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti! **Shift: Friday to Monday (4x10)-5pm-3:30am** The **Medical Equipment Service and Delivery Driver** is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including customer delivery and pick-up of medical equipment; processing, cleaning, inspecting, and testing equipment including inventory maintenance. **What You Will Do in This Role** * Safely load, secure, and deliver medical equipment to customers. Retrieves equipment from customer locations, safely transporting the equipment back to the office. * Educate and engage customers at the time of delivery, keeping customers informed on the features and functionality of the equipment * Complete all paperwork and data entry accurately and in a timely manner to ensure accurate documentation for billing, inventory, and regulatory compliance. **What You Need For This Role** * Be 21 years of age or older, with high school diploma or equivalent. * Hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies. * Have customer service experience. Prior work experience in hospital setting is helpful. * Have basic computer skills. * Be willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule. * Be able to lift and/or push up to 75 pounds. * Be able to stand and walk for long periods of time. * Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time. *It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports.* *You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.* *Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.* *Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.* *If you require assistance with your application, please contact ****************************.* **Primary Job Location:** Chester PA Branch**** **Additional Locations (if applicable):** **Job Title:** Customer Service Technician I**** **Company:** Agiliti **Location City:** Chester**** **Location State:** Pennsylvania {{address1}} {{address2}} {{location}} {{zip Code}} The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including custo... Category : Field Operations & Customer Service widget : Full time Job ID : JR38208 Location : Mt. Laurel, New Jersey, United States of America Remote : Onsite The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including custo... Category : Field Operations & Customer Service widget : Full time Job ID : JR37872 Location : Chantilly, Virginia, United States of America Remote : Onsite The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district office, including custo... Category : Field Operations & Customer Service widget : Full time Job ID : JR37685 Location : Milford, Delaware, United States of America Remote : Onsite Benefits Company sees the whole person and looks to support your well-being.

Salary: $42,000/year Scope of Position: Greet and assist job seekers, employers, and agency visitors; provide administrative support to staff and customers in need of PA CareerLink services. Responsibilities · Welcome visitors in a prompt and friendly manner · Direct visitors to the appropriate area, services, or staff · Provide information regarding all PA CareerLink Delaware County partners in a knowledgeable and pleasant manner · Direct visitors to available onsite partners and resources as appropriate · Verify and assist jobseekers with PA CareerLink account registration · Responsible for tracking foot traffic as it pertains to unemployment inquiries, appointments, workshops, and recruitment events · Help coordinate monthly activities calendars, room assignments and space requests · Retrieve login information for individuals to access the PA CareerLink website · Answer and direct calls on the PA CareerLink multi-line telephone system · Input job seeker and employer service activities in the system of record on a daily basis · Support staff in the collection and verification of program requirements and documentation · Assist with calling job seekers and reminding them of upcoming recruitment events and job fairs · Understand all local partners and programs and refer customers to appropriate partner · Update social media platforms regarding weekly recruitment activities and job fairs on a weekly basis · Design and create job fair and recruitment flyers · Prevent unauthorized persons from entering the agency · Manage office supplies · Other opportunities as available Qualifications · Excellent communication and interpersonal skills · Customer Service experience required · Experience in answering inquiries in a courteous, efficient, and professional manner · Proficient in Microsoft Office applications · Bachelor's Degree preferred

Murphy Ford, Inc. is seeking a dynamic and experienced Automotive BDC/Customer Service Representative to join our team in Delaware County, PA, Pennsylvania. This is a full-time, individual contributor role with a base salary plus commission in the Auto industry. Compensation & Benefits: In addition to the base salary, the successful candidate will also receive commission on sales. Murphy Ford, Inc. also offers a comprehensive benefits package including health insurance, 401(k), paid time off, and employee discounts on Ford vehicles. Responsibilities: - Act as the first point of contact for customers, both in person and over the phone - Respond to customer inquiries, provide information about products and services, and schedule appointments - Manage customer database and follow up with potential leads to generate sales opportunities - Utilize CRM software to track customer interactions and maintain accurate records - Assist with developing and implementing marketing strategies to attract new customers - Maintain an in-depth knowledge of Ford vehicles, features, and promotions to effectively educate customers - Collaborate with sales and service team to ensure a seamless customer experience - Resolve customer complaints and issues in a timely and professional manner - Meet and exceed sales goals and customer satisfaction targets Requirements: - High school diploma or equivalent; college degree preferred - Previous experience in the auto industry - Excellent communication and interpersonal skills - Proficient in using CRM software and other computer applications - Strong organizational, multitasking, and problem-solving skills - Must be able to work a flexible schedule, including weekends and evenings - Valid driver's license and clean driving record EEOC Statement: Murphy Ford, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace for all employees. 401(k) Health insurance Opportunities for advancement Paid training Vision insurance