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  • Customs Specialist

    Aston Carter 3.7company rating

    Bilingual customer service job in Romeoville, IL

    About the Opportunity A well‐established U.S. organization in the safety and manufacturing sector is seeking a Customs Specialist to support import compliance operations. The company is known for its strong culture, collaborative environment, and commitment to employee development. We are conducting a confidential search, and full company details will be shared with qualified candidates during the interview process. Role Overview The Customs Specialist will work closely with internal teams and external logistics partners to ensure accurate, timely, and compliant processing of all U.S. import entries. This role is ideal for someone who thrives in a fast‐paced environment, enjoys problem‐solving, and is passionate about maintaining the highest standards of trade compliance. Key Responsibilities + Manage trade compliance programs, including audits, process improvements, training, and internal communication. + Prepare and file import documentation for FTZ admissions (E214). + Track and trace shipments; coordinate with freight forwarders, carriers, and container freight stations. + Maintain accurate documentation and data within the organization's ERP and FTZ systems. + Determine HTS classifications, duty rates, and ensure compliance with agency requirements. + Identify and help implement opportunities for duty savings (FTA, tariff exemptions, duty drawback, etc.). + Perform regular audits to prevent errors, penalties, or unnecessary Post Summary Corrections (PSCs). + Prepare and submit PSCs as needed and assist with corrective action processes. + Maintain import records in accordance with U.S. Customs retention guidelines. + Support preparation of responses to Customs inquiries (CF 28/29) and FTZ annual reviews. + Assist with ERP and ACE reporting for compliance metrics and audit results. + Review and approve freight and vendor invoices. + Participate in the development of compliance training programs. + Perform other related duties as assigned. QualificationsRequired + Strong knowledge of U.S. Customs regulations, HTS classification, and import/export documentation. + Ability to stay current with changes in import/export laws and regulations. + Excellent communication and interpersonal skills. + Strong organizational skills with exceptional attention to detail. + Effective analytical and problem‐solving capabilities. + Ability to work independently with an ownership mindset. + Proficiency in Microsoft Office Suite. + Ability to perform computer‐based work for extended periods. Preferred + 3-5 years of trade compliance experience. + Licensed Customs Broker or Certified Customs Specialist. + Experience with FTZ software, Questa Web, or AS400 ERP systems. Education + Bachelor's degree preferred. Job Type & Location This is a Permanent position based out of Romeoville, IL. Pay and Benefits The pay range for this position is $68000.00 - $86000.00/yr. Health, vision, life, and disability insurance Bonus plan 401(k) with company match Profit sharing PTO 9 paid holidays Workplace Type This is a fully onsite position in Romeoville,IL. Application Deadline This position is anticipated to close on Feb 4, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
    $68k-86k yearly 6d ago
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  • Bilingual Sales Representative - Spanish

    Steven Gardner-State Farm Agency

    Bilingual customer service job in Matteson, IL

    Salary: $35000.0 - $38000.0/year Experience: 0 Year(s) Steven Gardner - State Farm Agency, located in Matteson, IL has an immediate opening for a full-time Bilingual (Spanish) Sales Representative. Insurance experience is not required as we will train the right person. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps. Responsibilities include, but not limited to: Develop insurance quotes, makes sales presentations, and close sales Establish client relationships and follow up with clients, as needed Develop ongoing networking relationships Provide prompt, accurate, and friendly client support Maintain a strong work ethic with a total commitment to success each and every day Develop new service opportunities with both existing and new clients Benefits: Starting base pay $18 per hour Quarterly Bonus Paid Time Off (one week vacation after one year of employment) Medical, Dental, Vision Outstanding preparation if you aspire to be a State Farm agent in the future Requirements: Bilingual English/Spanish (required) Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain) 1-2 Years of Sales Experience (preferred) Demonstrated successful track record of meeting sales goals and quotas required Enthusiasm and belief about the role insurance and financial products play in people's lives Proven track record of trustworthiness, dependability and ethical behavior Excellent communication skills: written, verbal and listening Must be awesome at opening doors and getting appointments from a cold start If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI7cd054a29fba-37***********5
    $35k-38k yearly 1d ago
  • Customs Entry Specialist I

    AIT Worldwide Logistics 4.1company rating

    Bilingual customer service job in Palatine, IL

    Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience. Responsibilities Administrative tasks in the import operations department servicing the client and their suppliers, providing customer service as well as maintaining revenues from the client base and contracted vendors. File break/down, classifying data entry, photocopying, scanning and some assembling of entries. Import air recoveries, check cutting, and delivery order creation is part of this position. Auditing commercial documents, applying harmonized tariff schedule code for accurate duty assessment and to ensure all federal requirements are met. Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. All other tasks as assigned by supervisor and or manager. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. The wage range for this position is $20.80-$29.40 and may vary based on geography as well as relative knowledge, skills, abilities, and experience Qualifications A team player who works well with others - being respectful to our teammates is a Core Value A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture Other Skills We Hope to See: A minimum of 2 to 5 years of Entry Writing; 1 to 2 years in CHB or Imports A high school diploma or equivalent certificate required Accurate and rapid data entry with the ability to multi-task Proven customer service needs with the ability to problem-solve Proficiency in Microsoft Office and Outlook Strong organizational skills Excellent verbal and written skills Project a professional image to the customer and to represent AIT in a positive manner What AIT Can Offer You In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. About AIT Worldwide AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at ************ ext 5218.
    $20.8-29.4 hourly 2d ago
  • Senior Customs Entry Specialist - ORD (Mandarin speaking)

    Amrecco

    Bilingual customer service job in Bensenville, IL

    One of the large Asia/US eCommerce logistics companies is hiring a Senior Customs Entry Specialist in the Chicago / ORD area to manage complex import clearances and handle inspections and shipment exceptions. This role is for someone who can independently run the clearance process, communicate with authorities and partners, and solve problems when cargo is on hold. You'll be a key expert ensuring smooth, compliant cross-border cargo flow in a deadline-driven environment. Ideal background: 3+ years in customs brokerage or international trade Strong knowledge of local customs procedures and inspections Comfortable working with brokerage systems and compliance tools Able to work independently and handle high-pressure cases Bilingual English/Mandarin required Broker license is a plus Apply today to be part of the great supportive team!
    $29k-48k yearly est. 23h ago
  • Customer Service Specialist

    Addison Group 4.6company rating

    Bilingual customer service job in Itasca, IL

    Job Title: Client Services Specialist Industry: Manufacturing Pay: $45,000-49,000 salary + bonuses paid quarterly is eligible for medical, dental, vision, and 401(k) match Job Description: As a Client Service Specialist, you will deliver best-in-class support to internal and external customers. This role requires exceptional communication skills, attention to detail, and a strong sense of urgency. You'll thrive in a fast-paced environment, managing heavy data entry while ensuring a seamless experience for our customers. Key Responsibilities: Process purchase orders, price quotations, order statuses, and returns via phone and ticket-based systems. Communicate proactively with customers and product specialists to ensure smooth order processing. Follow up on requests through completion with accuracy and efficiency. Qualifications: Bachelors Degree or higher Proficiency in Microsoft Office (Excel, Outlook). Strong attention to detail and problem-solving skills. Ability to multitask with urgency in a fast-paced environment. Friendly, flexible, and collaborative team player. Ability to type at least 50 WPM. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request.
    $45k-49k yearly 4d ago
  • Client Services Associate

    Aegis Worldwide 4.2company rating

    Bilingual customer service job in Niles, IL

    A highly respected and exceptionally stable leader in the custom printing and packaging industry is seeking a Customer Services Associate to join its Client Services team. This is a customer-facing role at the center of sales, design, and project execution-ideal for someone early to mid-career who enjoys translating customer needs into real, tangible products. This organization is widely regarded as one of the best in the industry, known for delivering highly customized, premium packaging solutions and consistently “pressing the limits” of what's possible. The Role: The Customer Services Associate serves as the primary liaison between customers, Sales, and Project Management. You will own customer communication, qualification, specifications, and proposal development-ensuring projects are accurately defined and set up for successful execution. Once a job is awarded, you'll partner closely with Project Management, remaining customer-facing throughout production to communicate progress, manage expectations, and ensure a smooth experience from start to finish. Key Responsibilities Serve as the primary customer contact during pre-production and active job phases Partner with Sales to qualify opportunities and gather technical, application, and commercial requirements Create and manage RFQs, proposals, and pricing packages Coordinate with design and structural teams on white paper comps, carton fit-to-product, and layouts Review customer artwork for completeness and quote readiness Track timelines, milestones, and budgets and provide regular customer updates Act as a liaison between customers and internal teams to manage changes and resolve issues Support formal handoff to Project Management and remain involved as a customer advocate through delivery Preferred Qualifications Bachelor's degree (graphics, art, or related field preferred but not required) 1-5+ years of experience (entry-level candidates with strong internships will be considered) Background in printing, packaging, or graphics strongly preferred Operations experience (Project Management, Customer Service, Inside Sales, Estimating, Procurement, etc.) Basic project management skills and ability to juggle multiple workstreams Comfortable and professional in customer-facing communication (phone & email) Compensation & Benefits Base Salary: $70,000-$105,000 (up to $110,000 depending on experience) No bonus structure Benefits begin after 30 days and include: Medical, dental, and vision 401(k) with strong employer match (50% of first 4% + 50% of next 6%) 10 PTO days, 3 sick days, 1 floating holiday (PTO negotiable) 6 company holidays Why This Opportunity Exceptionally stable, well-established industry leader Known as a premier provider of high-end, custom packaging solutions Exposure to exciting, complex projects and luxury-brand work Clear partnership across Sales, Design, and Project Management Strong platform for career growth within packaging and print
    $37k-42k yearly est. 1d ago
  • Customer Service Agent

    Mindspring Partners LLC

    Bilingual customer service job in Chicago, IL

    Software Support Associate (On-site in downtown Chicago) Are you tech-savvy? The “go-to” in your household/peer group for all things technology Enjoy keeping up with the latest tech gadgets and news Good competency with Windows and general troubleshooting Are you good with customers? You enjoy resolving problems and making people happy You've gone “above and beyond” for a customer You're not afraid to “dig” and get creative to find resolution for an issue Are you looking to join a solid team-oriented organization with room for growth? Thorough training Post-training (approx. 2 months), flexibility to work from home 5 days per month Stellar benefits (100% paid medical for individual plan) Fun team-building activities in a relaxed office atmosphere We may have the career move you have been looking for! Position overview Work with a growing, award-winning software firm Use phone and email to troubleshoot technical or non-technical issues Handle approximately 20 calls or emails per day, both inbound and outbound Utilize active directory to manage account information Assist customers in navigating the software Requirements 1+ year of Customer Service experience Degree preferred but not required A recent graduate with tech-focused degree will be considered or various certifications Savvy with Windows Operating System and Windows 365 Able to work in-person, downtown Chicago (very accessible location) Compensation $19.00/hour This is a contract to hire position that leads to permanent status - great way to test-run the role out and be sure it's for you long-term.
    $19 hourly 4d ago
  • IB Associate: Services & Industrials (Chicago)

    Piper Sandler & Co 4.8company rating

    Bilingual customer service job in Chicago, IL

    A leading investment bank in Chicago is seeking an experienced Investment Banking Associate to join their Services & Industrials team. This role involves financial analysis, M&A execution, and fostering relationships within an inclusive environment. The candidate should have a bachelor's degree and 2+ years of relevant experience. The position offers a competitive salary range of $135,000 - $225,000 with additional incentive compensation. #J-18808-Ljbffr
    $38k-51k yearly est. 3d ago
  • Call Center Representative

    TORQ Coatings

    Bilingual customer service job in Lombard, IL

    Exciting Career Opportunity: Call Center Agent Compensation: $19-$21/hr Job Type: Part-Time, Onsite Industry: Consumer Services / Construction / Customer Service Why Join Us? TORQ Coatings is seeking reliable, coachable Call Center Agents to join our inbound/outbound lead management team. This role is the heartbeat of our sales process, ensuring every prospective customer receives a world-class first impression. What sets us apart: High Earning Potential: $19-$21 per hour Monthly Bonuses: Earn an extra $150/month by hitting team-wide quality and speed goals Professional Growth: Comprehensive training on our "Torq Touch" communication standards Stability: A key role in a rapidly scaling business that values discipline and reliability Culture: Work in an environment built on T.O.U.G.H. values where team success is celebrated Your Role: What You'll Be Doing Answer inbound calls within 60 seconds, following high-standard communication protocols Convert leads into qualified appointments for our Design Consultant team using proven scripts Proactively follow up on missed leads, voicemails, and aging leads to maximize conversion Maintain 95%+ accuracy in CRM documentation (BuilderPrime) using our 5-Point Note System Build immediate trust with customers through warm, clear, and confident phone presence Support the team during call spikes to ensure no lead is left behind Minimum Requirements 1-2+ years of experience in customer service, call center, or inbound/outbound sales Strong technical proficiency; comfortable navigating CRM systems like BuilderPrime or JobNimbus Proven ability to follow scripts and workflows consistently without cutting corners Exceptional phone presence - able to sound natural, professional, and warm while multitasking High level of reliability and discipline regarding schedules and shift attendance A coachable mindset with the ability to accept and implement feedback immediately Compensation & Schedule Earnings: $19-$21/hr Benefits: Monthly team bonuses ($150), career development, and a culture built on T.O.U.G.H. values Schedule: Part-Time (20-32 hours/week), Onsite in Lombard, IL Our Core Values TENACITY: We push through challenges OWNERSHIP: We take responsibility for results UNITY: We win together, not alone GRIT: We put in the sweat that earns respect HEART: We love what we build & who we build it for Ready to Build Your Career While Making a Local Impact? This isn't just a phone role-it's your opportunity to be the face of TORQ Coatings and drive the growth of a premium brand. Join our team and take your career to the next level in a company that values craftsmanship, leadership, and professional excellence. APPLY HERE! #CallCenterAgent #CustomerService #HiringLombard #AppointmentSetter #JobOpening #CustomerSuccess #SalesSupport #LeadManagement #HiringImmediately #PartTimeJobs #CareerGrowth #ConstructionIndustry #LombardIL #CustomerSupport #JoinOurTeam
    $19-21 hourly 1d ago
  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Bilingual customer service job in Naperville, IL

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $20k-31k yearly est. 60d+ ago
  • Customer Service Representative

    Connect Search, LLC 4.1company rating

    Bilingual customer service job in Naperville, IL

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $30k-37k yearly est. 1d ago
  • Fleet Solutions Service Advisor

    Caliber Collision 3.7company rating

    Bilingual customer service job in Chicago, IL

    Service Center Fleet - Chicago Caliber Collision has an immediate job opening for a Collision Estimator to perform all-purpose duties, which may include, but not limited to: Writing estimates, conducting process reviews, checking in customer vehicles, completing final customer paperwork prior to vehicle delivery (DRP, final invoice), finalizing total loss administration and providing post repair plan communication including all vehicle status updates to customers while complying with all Caliber safety rules, guidelines and company standards. BENEFITS OF JOINING THE CALIBER FAMILY Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly Paid Vacation & Holidays - Can begin accruing day 1 Paid Skilled Trainings and Certifications - I-CAR Career growth opportunities - we promote from within! REQUIREMENTS 2+ years of collision estimating experience; sales experience preferred Must be 21 years of age or older Must have a valid driver's license and be eligible for coverage under our company insurance policy Must possess a Motor Vehicle Physical Damage Appraisers License ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs Must have prior experience with CCC1 or similar estimating software You have an advance understanding and knowledge of the repair process/procedures Strong sales orientation Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day. By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals. Caliber is an Equal Opportunity Employer
    $38k-49k yearly est. 4d ago
  • Express Service Specialist

    Aptask 4.4company rating

    Bilingual customer service job in Chicago, IL

    Role: Office Service Specialist 07-weeks Contract Pay rate: $17-19/hr. on W2 (non-benefited) Work Schedule: M-F 9am-6pm Client: Epiq Global Job Description: Top Required Skills: Needs to have experience copying / being in Mailroom May deliver mail packages in person so needs to be CS oriented May need to help with other tasks as assigned / moving boxes / hospitality etc. Position Summary The Service Specialist provides comprehensive administrative and office support services including reception, mailroom, copy/print, hospitality, and facilities coordination. This role ensures smooth daily operations within the office while delivering excellent customer service and maintaining a professional environment. Key Responsibilities Serve as a backup receptionist, greeting and announcing visitors, answering calls, and directing inquiries professionally. Provide administrative and hospitality support, ensuring conference rooms, kitchens, and common areas are clean, organized, and stocked. Assist with mailroom operations, including sorting, metering, and distributing mail and accountable packages. Manage copy, print, and scanning requests accurately and efficiently per client specifications. Perform facilities coordination tasks, such as maintaining supply inventory, stocking copy rooms, and assisting with small office moves or equipment concerns. Operate and maintain postage machines and other office equipment as needed. Collaborate with team members and clients to ensure high-quality service delivery. Qualifications & Requirements High School Diploma or GED required. Minimum 1 year of experience in a customer service or administrative support role. Prior receptionist or front desk experience preferred. Familiarity with postage machines and mailroom operations is a plus. Strong multitasking skills with attention to detail. Excellent communication and problem-solving abilities. Ability to lift/move up to 40 lbs. and transport packages on carts up to 75 lbs. capacity. Comfortable walking, bending, kneeling, standing, or sitting for extended periods. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $17-19 hourly 7d ago
  • Seeking Individuals with Customer Service Skills

    Team Green Marketing

    Bilingual customer service job in Chicago, IL

    We are actively seeking upbeat, motivated and accountable team players to join our marketing team in a joint marketing and customer service function. This is a great opportunity for individuals who need flexible hours, great income, and the ability to work in a telecommute capacity FT or PT. Don't waste gas, time and money commuting! We offer dynamic team support and training to qualified individuals who are ready to make a difference and realize time and financial freedom. You must be a people person, have a strong desire to help others and think outside the box. Generous Commission Base with Bonuses and Incentives. Please submit your resume and qualified candidates will be contacted to set up an interview. Skills Needed: Proficient in MS Office Basic Computer Knowledge and Skills Think Outside The Box Excellent Written and Verbal Communication Skills People Person Coachable Accountable Self-Starter Strong Drive For Success Required Up to Date Computer with High Speed Internet Phone Access
    $47k-103k yearly est. 60d+ ago
  • Client Relationship Specialist

    Mesirow 4.8company rating

    Bilingual customer service job in Highland Park, IL

    The Opportunity: Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices across the country, Mesirow serves clients through capabilities spanning Private Capital & Currency, Capital Markets and Investment Banking, and Advisory Services. Our advisors provide investment and fiduciary services to individuals, families, corporations, and non-profit organizations. With roughly $10B in assets under management, we have earned a reputation for effectively managing our clients' needs and goals. Wealth Management has been Mesirow's flagship business for over 80 years, built around our trusted advisors, with an average tenure of over 20 years. We are seeking a highly motivated Client Relationship Specialist to work out of our Highland Park office to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities: Client onboarding, including preparation of new account paperwork and client information-gathering Account maintenance, including any account registration and account profile changes Asset movement processing, including journals, wire transfers and EFTs Assist with quarterly billing and performance reporting Client issue resolution Gathering tax information for clients and assisting with tax reporting Relationship management, including regular client contact General administrative functions, including but not limited to: Maintaining information in the Client Relationship Management System Exception report review Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc. Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries Trade execution and trade error resolution, as may be applicable and required Requirements: Bachelor's degree Minimum of 3 years relevant experience required FINRA Series 7 and 66 licenses preferred Familiarity with estates preferred Highly motivated self-starter with a strong work ethic and positive “can-do” attitude Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.) Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred Demonstrates an ability to learn new processes and technology platforms Takes direction well and demonstrates proactive follow through on assigned tasks Ability to prioritize and effective time management skills Excellent verbal and written communication skills Remains focused on tasks and retains composure under pressure or with conflicting priorities Gathers information and consults appropriate parties when additional guidance is needed Solicits feedback from team members on a regular basis and commits to performance improvement in identified areas Responsive to client requests and escalates to team members whenever necessary In accordance with the Illinois Pay Transparency Law, the anticipated hiring base salary for the role will be between $75,000 and $95,000 per year. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, also provides the opportunity for a bonus and the Mesirow benefit program. EOE
    $75k-95k yearly 60d+ ago
  • Client Specialist

    Lockton 4.5company rating

    Bilingual customer service job in Chicago, IL

    * Responsible for 20-40 total accounts (depending on other responsibilities and factors), doing all responsibilities of the Account Coordinator and Senior Account Coordinator * Builds and manages relationships with client(s) (core team and/or carrier) * Reviews, completes and delivers Budget Projections to core teams * Completes renewal package (enter carrier responses, claims and premium experience, benchmarking, Monte Carlo, formatting of tables and charts, finalizing Power Point deliverable) * Negotiates with carrier partners the most optimal outcome for our client(s) * Sends final client deliverable, as well as written recommendation, to dedicated team member for peer review * Revises deliverable and recommendation based on peer review and delivers final results to core team * Hosts standard meetings with core teams to discuss marketing status and other open items * Provides feedback to carrier partners on renewal and new business * Attend client meetings/calls to observe presentation by manager and/or leadership * Liaison between core team and claims team * Liaison between core team and AMAP team * Obtain/maintain license This is a remote eligible position. Compensation and Benefits Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant sate/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location. Compensation * Base salary: $60,000 USD * Performance Bonus: This role is also eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate. Lockton Benefits Offerings At Lockton, our caring culture means we're invested in your health and wellbeing. That's why we've developed a benefits program that is all about helping you reach your ultimate potential, both at the office and at home. From health and wellness to financial wellbeing and everything in between, we have you covered. We encourage you to take advantage of the broad range of available offerings. * Health Plans - Options include United Healthcare Consumer-driven health plan or Surest variable copay plan * Wellness incentive program for health premium savings * Dental Plans - MetLife PPO & Copay option * Vision Plan - VSP Choice Plan * Health Savings Account * Flexible Spending Accounts - Dependent Care, Ltd. Purpose, Healthcare, Transportation * Life Insurance - Group term life, AD&D plus voluntary life options * Paid parental leave * Disability benefits - salary continuation & long-term disability for qualifying events * Legal services * Critical illness care * Hospital indemnity * Pet insurance * Gym membership discount programs * Retirement 401(K) Plan - 100% match up to 6% with immediate vesting * Student loan 401(K) match option * Associate assistance mental health program * Merchant discounts * Paid time off including vacation, holidays, personal days, volunteer days, and sick time * Associate referral bonus & new business finder's fee * Company sponsored charitable and community events * Note: the above applies to regular full-time Associates; see Human Resources for part-time benefits
    $60k yearly 41d ago
  • Client Specialist, Commercial Real Estate Banking, Commercial Term Lending

    Jpmorganchase 4.8company rating

    Bilingual customer service job in Chicago, IL

    Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit! As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer. Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish. Job responsibilities Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager. Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts. Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process. Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately. Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting. Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan. Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows. Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process. Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customer service to both internal and external customers. Required qualifications, capabilities and skills: Minimum 2 years' experience in mortgage lending, with inside sales/customer service background. Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications. Enthusiastic and self-motivated. Superior written and oral communication. Superior customer service skills. Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand. Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization. Preferred qualifications, capabilities, and skills: College graduate preferred. Ability to make personal connections, engage customers, and remain courteous and professional in a team environment. Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately. Superior interpersonal communication skills, as well as strong attention to detail and time management.
    $76k-108k yearly est. Auto-Apply 60d+ ago
  • Client Specialist- South Barrington Arboretum

    Knitwell Group

    Bilingual customer service job in South Barrington, IL

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Demonstrate selling competence, styling expertise and possess a love of fashion. Driven to create, build and cultivate relationships. Possess a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives in a team environment. Demonstrates excellent verbal communication skills and a high level of integrity. Possess the technological competency to navigate a computer/iPad/handheld system. Have strong organizational skills and the ability to multi-task in a fast paced, ever-changing environment. Able to work cooperatively in a diverse work environment. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. Have open availability of (15 to 20) hours per week. Flexible availability based on the needs of the business including evenings, weekends, and holidays. What You'll Do: Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. Take an active role in assisting the management team to build store business. Support all service enhancers to build strong relationships including active use of Concierge. Service multiple customers at a time, multi-task and/or handle projects simultaneously. Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc. Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs. Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback. Achieve sales and service metrics in key measurable areas including: clientelling/outreach, appointment setting and Talbots Classic Awards. Complete projects as assigned including operational assignments: filling orders, replenishment, recovery etc. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01245 South Barrington-South Barrington,IL 60010Position Type:Regular/Part time Pay Range: $15.00 - $18.75 Hourly USD Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $15-18.8 hourly Auto-Apply 43d ago
  • Customs Entry Specialist I

    AIT Worldwide Logistics, Inc. 4.1company rating

    Bilingual customer service job in Palatine, IL

    Join us at AIT, where we believe every day presents an opportunity to make a global impact! We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver. means when you come move the world with us! Hear directly from our teammates at and make us the next stop on your career journey. AIT Worldwide Logistics is currently seeking a Customs Entry Specialist. The ideal candidate will have Customs Brokerage/Import/Export or CHB entry writer experience, as well as one year of customer service/general office/data entry experience. Administrative tasks in the import operations department servicing the client and their suppliers, providing customer service as well as maintaining revenues from the client base and contracted vendors. File break/down, classifying data entry, photocopying, scanning and some assembling of entries. Import air recoveries, check cutting, and delivery order creation is part of this position. Auditing commercial documents, applying harmonized tariff schedule code for accurate duty assessment and to ensure all federal requirements are met. Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. All other tasks as assigned by supervisor and or manager. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. The wage range for this position is $20.80-$29.40 and may vary based on geography as well as relative knowledge, skills, abilities, and experience A team player who works well with others - being respectful to our teammates is a Core Value A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture Other Skills We Hope to See: A minimum of 2 to 5 years of Entry Writing; 1 to 2 years in CHB or Imports A high school diploma or equivalent certificate required Accurate and rapid data entry with the ability to multi-task Proven customer service needs with the ability to problem-solve Proficiency in Microsoft Office and Outlook Strong organizational skills Excellent verbal and written skills Project a professional image to the customer and to represent AIT in a positive manner In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually. AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at ************ ext 5218.
    $20.8-29.4 hourly 7d ago
  • Customer Service Specialist

    Addison Group 4.6company rating

    Bilingual customer service job in Palatine, IL

    Job Title: Customer Service Specialist Industry: Manufacturing Assignment Type: Contract to hire Pay: $23 - $25 / Hourly is eligible for medical, dental, vision, and 401(k). Job Description: In this role, you will support customers by ensuring smooth order processing, responding to questions, and resolving concerns efficiently. Success in this position requires a customer-first mindset, technical proficiency, and the ability to adapt in a dynamic work environment. Key Responsibilities: Process and manage daily customer orders received through phone, email, fax, and electronic ordering systems Serve as a primary point of contact for customer inquiries, complaints, and service requests Drive end-to-end order fulfillment, maintaining accuracy and meeting delivery timelines Address customer questions related to shipping, billing, warranties, and product information Provide timely, professional responses to customer inquiries, concerns, and service issues Qualifications: High school diploma required Minimum of 2 years of customer service, admin, or hospitality experience Strong technical skills to keep up with fast-paced training
    $23-25 hourly 4d ago

Learn more about bilingual customer service jobs

How much does a bilingual customer service earn in Cicero, IL?

The average bilingual customer service in Cicero, IL earns between $26,000 and $41,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.

Average bilingual customer service salary in Cicero, IL

$33,000

What are the biggest employers of Bilingual Customer Services in Cicero, IL?

The biggest employers of Bilingual Customer Services in Cicero, IL are:
  1. Allstate
  2. PeopleShare
  3. Forman Mills
  4. Robert Half
  5. Audwin Rowe-State Farm Agency
  6. Jose Perez Farmers Insurance
  7. Thomas Kindt State Farm Agency
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