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Customer Sales & Serv Rep
Applied Industrial Technologies, Inc. 4.6
Bilingual customer service job in Kalamazoo, MI
Want to use your customerservice skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customerservice professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customerservice skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our CustomerService Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customerservice experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a CustomerService Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$36k-42k yearly est. 2d ago
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Representative, Customer Service - Skilled
Apidel Technologies 4.1
Bilingual customer service job in Kalamazoo, MI
Comment: Provides customerservices relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws.
Develops organization-wide initiatives to proactively inform and educate customers.
Develops improvement plans in response to customer surveys.
This position requires knowledge that is acquired through experience, specialized education or training.
The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making.
The job requires a basic understanding of work routines and procedures in own discipline.
The technical procedures for this level are well defined.
The job works within well-defined procedures that may involve a variety of work routines.
This job typically requires a minimum of 2 or more years experience.
Hours: 8:00am to 5:00pm
Preferred skills
Representative, CustomerService - Skilled
$28k-35k yearly est. 2d ago
Customer Enrollment Associate In Office
The Whittingham Agencies
Bilingual customer service job in Osceola, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Representative, Customer Service - Skilled
Dexian
Bilingual customer service job in Portage, MI
Provides customerservices relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$27k-35k yearly est. 5d ago
Wealth Management Operations - Client Service Associate
Plante Moran 4.7
Bilingual customer service job in Kalamazoo, MI
Count on us. Our "we-care" culture is more than just a motto; it's a promise. From day one, we prioritize your growth, well-being, and success. You can count on us to support your career journey and help you achieve your professional goals. Join us.
Your role.
Your work will include, but not be limited to:
Portfolio Administration
Self-review of tasks performed, including client deliverables
Manage and prioritize tasks and workflows
Serve as a liaison between advisors and broader PMFA operations team
Field questions related to client data, reports or any items as a result of work
Research and resolve issues related to client information
Client Services Administration
Serve as a liaison between internal staff, custodian, and others as needed
Preparation of new account paperwork and account changes
Preparation of account transfer paperwork and verification of asset transfer eligibility
Ensure timely completion of account transfers and other paperwork processing
Frequent communication with custodians and internal staff
Monitor and follow up on alerts
Identify and communicate client service opportunities to internal professionals
Assist with money movement activities
General
Adhere to PMFA policies and procedures
Develop, document and/or maintain process policies and procedures for department
Frequent interaction with internal and external professionals and clients
Cross train and back up to other team members roles in operations
Assist in testing and roll out of system upgrades, system integration and new technology
Coordinate workload with other client service associates
Review agreements and be familiar with terms to ensure paperwork is in compliance
The qualifications.
High School diploma or GED equivalent is required
2+ years industry experience. Previous administrative or investment industry experience preferred.
Client service orientation combined with creative problem solving skills
Strong written and oral communication skills
Ability to work effectively as part of a team, yet function well with independent responsibilities; ability to successfully interact with clients and other professionals to effectively deliver quality professional services to clients
Ability to thrive in a challenging and fast paced environment characterized by interruptions and multiple demands with strict deadlines; high stress tolerance
What makes us different?
On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now.
Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.
Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer.
Plante Moran maintains a drug-free workplace.
Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingualin either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.
The specific statements above are not intended to be all-inclusive.
We are pleased to offer eligible staff a robust benefits package. Eligibility and contribution requirements for some of these benefits vary based on the number of hours staff work per week. Highlights include health, dental, vision, disability, and life insurance. In addition to this, eligible staff are able to take advantage of our Flexible Time Off and various pre-determined holidays, as well as a 401(k) plan, flexible benefits plans, business-related travel expense, lodging, and meal reimbursement for business-related use. A pension plan is also available for eligible administrative and paraprofessional staff. A discretionary bonus plan is available for eligible staff. Plante Moran also offers some contingent staff positions the option to elect health insurance in addition to limited paid sick time.
The compensation range reflects the base salary we reasonably expect to pay for this position across our offices in the following regions: CO, IL, OH, and MA. Please review thposition description for theapplicable geographic location. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography. For early career roles, including campus hires, we offer standardized, market-based starting salaries among individuals within the same hiring group. This approach ensures fairness and reflects current industry benchmarks for entry-level talent.
Under Colorado's Job Application Fairness Act, you have the right to redact, from any documents that you submit in connection with your application, information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution. Should you wish to exercise your right to redact such information, please redact it prior to submitting documentation.
The compensation range for this role in CO, IL, OH, and MA is: $24.95 - $39.87
#LI-CB1
#LI-Hybrid
$40k-52k yearly est. 3d ago
Real Estate Servicing Specialist
Honor Credit Union 3.8
Bilingual customer service job in Berrien Springs, MI
Real Estate Servicing Specialist Location: Berrien Springs, MI Job Id: 3147 # of Openings: 2 Real Estate Servicing Specialist - Berrien Springs (Full-Time) This is a Hybrid Work Eligible position. You may be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met.
ABOUT HONOR:
At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking.
OUR TEAM:
As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day.
At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.
COMMITMENTS TO LIVING "I AM HONOR":
Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
The Platinum Rule - Treat others the way they want to be treated.
Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR:
Responsible for providing servicing support for all mortgage and home equity loans including assisting members and providing clerical support.
Responsible for all servicing functions of portfolio and secondary market loans.
Performs funding of loan and delivery of funded loans to Investors.
Performs daily and monthly reporting and reconciliation tasks with investors.
Processes loan reviews and renewals of mortgage and home equity portfolios.
WHAT WE EXPECT FROM YOU:
EDUCATION/CERTIFICATION:
High School diploma or equivalent.
EXPERIENCE REQUIRED:
One to three years of similar or related experience, including time spent in preparatory positions.
KNOWLEDGE/SKILLS/ABILITES:
Understanding of mortgage loan servicing functions including home equity loans; knowledge of mortgage related requirements, procedures, and general underwriting preferred.
Must have demonstrated ability to keep finances in order.
Good math skills/analytical skills.
Must be proficient with computer skills.
Organized and must be a multi-tasker.
Understands and complies with all applicable laws and regulations.
Exceptional problem-solving skills.
WHAT'S IN IT FOR YOU:
Honor has excellent benefits for all full and part time team members. We offer:
Medical with prescription coverage, Dental, and Vision.
401k employer contribution & matching program.
Paid time off and paid holidays (including your birthday!).
Paid community volunteer hours.
Wellbeing spending account.
Various discounts on credit union products and services for team members & their families.
Additional perks included.
Apply for this Position
$40k-64k yearly est. 3d ago
Customer Service Representative (Part-Time)
Dayton Freight 4.6
Bilingual customer service job in Elkhart, IN
CustomerService Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
* Assist the Service Center Manager
* Take and deliver messages for the Service Center Manager and Account Managers
* Provide assistance to Drivers
* Prepare bills of lading and delivery receipts
* Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
* Payroll
* Data entry
* Freight reports
* Driver collect reports
* Billing and filling
Qualifications
* Skillful in Microsoft Office Programs
* Excellent keyboarding skills
* Has worked in a fast paced environment and has excellent attention to detail
* Experience with handling a high volume of phone calls
* Exceptional communication and customerservice skills
Benefits
* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Customized training program
* Professional, positive and people-centered work environment
* Modern facilities
$34k-40k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
JBL Resources 4.3
Bilingual customer service job in Portage, MI
About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss!
Key Responsibilities:
Providing customerservice support for sales, promotions, installations, and ongoing communications.
Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws.
Developing proactive communication strategies and educational initiatives for customers across the organization.
Creating and implementing improvement plans based on customer feedback and survey results.
Responding promptly to customer inquiries via phone, email, and other channels.
Collaborating with internal teams to resolve product or service issues.
Maintaining accurate records of customer interactions and follow-up actions.
Supporting the continuous improvement of customerservice processes and tools.
Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction.
Monitoring and updating customer accounts and ensuring data accuracy incustomer relationship management (CRM) systems.
Escalating unresolved issues to appropriate departments while following up to ensure timely resolution.
Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies.
Identifying trends incustomer inquiries and providing insights to improve service processes and customer experience.
Qualifications:
Minimum of 2 years of experience in a customerservice or related role.
Strong interpersonal and communication skills.
Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise.
Comfortable working in a fast-paced environment with multiple priorities.
Proficient in using customerservice software and general office applications.
Experience in the medical device or healthcare industry is preferred.
Familiarity with CRM tools such as Salesforce is a plus.
Strong organizational skills and attention to detail are preferred.
NO C2C CANDIDATES
Interested Candidates please apply on our website at https://jobs.jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
**JBL is an Equal Opportunity Employer and E-Verify Company
$30k-38k yearly est. 2d ago
Customer Service Representative - 90060763 - South Bend
Amtrak 4.8
Bilingual customer service job in South Bend, IN
> Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/> CustomerService Representative - 90060763 - South Bend Company: Amtrak Your success is a train ride away!
As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
This Position is responsible for providing our passengers with superior customerservice from behind the ticket counter or on the station floor or platform.
Essential Functions
* The incumbent will be responsible for greeting, servicing and general comfort of each passenger
* Provide assistance to customers with special needs, assist passengers with luggage, and boarding trains
* Make ticket reports promptly, properly safeguard company funds properly, and prepare related reports
* Responsible for the proper care and preventative maintenance of the ticket printers and Quik-Trak machines. Keep all information racks filled as needed. Perform miscellaneous clerical duties related to the station
* Dissemination of both verbal and printed information to passengers including schedules, fares, routing, city highlights, boarding information, tours and other intermodal transportation.
* Ensure all passenger train boarding(s) are timely. Will verify passengers are properly ticketed or have the proper travel documents and ensure compliance with baggage requirements prior to admission to station platforms
* Required to perform janitorial duties
* Handle checked baggage, package express and company materials in the station and on/off train
Minimum Qualifications
* Able to lift items that weigh up to 50lbs
* Able to push or pull a baggage cart and operate baggage equipment (i.e. tow tractor,)
* Must have a HS Diploma or GED.
* Valid Driver's License required
Preferred Qualifications
* Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets
* Qualified with the operation of Arrow, RailRes/Stars and QuikTrak. Position will be governed by all Corporate, Company, and station policies
* Familiar with the operation of the Passenger Information
* Proficient with baggage & express operation and be able to quote rates & information
Communications and Interpersonal Skills
* Must have excellent written and oral communication skills.
* The ability to maintain a positive, good-natured attitude is essential.
* Comfortable with interacting with customers, speaking on a public address system, and using Amtrak computer systems
The hourly range is $29.29 - $39.05 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.
Requisition ID:165751
Posting Location(s):Indiana
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
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$29.3-39.1 hourly 7d ago
Retail Parts Pro- Bilingual
Advance Stores Company
Bilingual customer service job in Elkhart, IN
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customerservice and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Expert at testing and diagnostic equipment for DIY services
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced parts lookup and sourcing
• Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
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$29k-37k yearly est. Auto-Apply 9d ago
BILINGUAL Customer Service Representative
Premier Rental Purchase
Bilingual customer service job in Elkhart, IN
Benefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
General Purpose: Responsible for proper installation of delivered merchandise. Responsible for proper and timely deliveries, relocation, service calls, and retrieval of merchandise from customer's residence. Has thorough knowledge of the rental (lease) agreements, merchandise, and customer relations. Safeguards company monies obtained while in the field, property, and vehicles. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.
Essential Duties:
Responsible for assisting in the maintenance of Premier Rental-Purchase Stores Standards of Operation.
Answers the phone by the second ring in a pleasant and professional manner.
Follows the Premier Rental-Purchase Pledge to serve our customersin a friendly and professional manner.
Handles customerservice issues in a professional manner.
Additional duties, as time permits include:
Take customer order forms for the customers.
Verify customer order forms
Commit to achieving customer and revenue growth
Assist the Store Manager and Assistant Manager in obtaining daily weekly and monthly goals.
Requirements:
High school diploma, GED, or equivalent work experience.
Must have a valid driver's license and a good driving record.
Must complete the training program and have one year of experience in a job requiring customer contact.
Required Skills:
A high degree of precision, accuracy, coordination, and knowledge of operational procedures.
Ability to understand oral and written instructions.
Ability to read, write and perform arithmetic functions quickly and accurately.
Ability to reason and make independent decisions.
Ability to manage situations with customers and associates.
Relationships:
Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.) is possible. Must communicate effectively with supervisors, peers, and associates. Compensation: $15.00 per hour
Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier's excellent performance are our core values:
Respect, Listen, and Respond
Compassion with Accountability
Integrity Above All
Together We Succeed
As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry.
I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$15 hourly Auto-Apply 60d+ ago
Customer Support Representative (CSR) - Aerospace
Masterbiltorporated
Bilingual customer service job in South Bend, IN
Full-time Description
Masterbilt Inc. is a leader in precision manufacturing, renowned for our innovative approach and unwavering commitment to excellence. Since our founding, we have continuously pushed the boundaries of CNC machining, providing cutting-edge solutions to a wide range of industries. Our world-class facilities and dedicated team ensure that each project meets the highest standards of quality, precision, and customer satisfaction.
Position Overview:
As a Customer Support Representative (CSR) at Masterbilt Inc., you will play a pivotal role in managing customer relationships, overseeing order processing, and ensuring that contracts are administered with exceptional service. You will be the primary point of contact for assigned external customers, handling complex issues, and contributing to long-term strategic planning for customer accounts and products. This role involves working closely with internal teams and customers to ensure seamless operations, from order entry to fulfillment.
Requirements
Key Responsibilities:
Process customer orders and manage contracts, delivering superior service and addressing customer needs.
Handle complex issues, participate in long-term planning, and contribute to sales strategies for assigned products and customer accounts.
Serve as the primary interface for assigned external customers, ensuring objectives are met and maintaining strong, positive relationships.
Collaborate with Materials Managers, Operations Managers, and Production Managers to manage the order process, resolve issues, and align customer portals as necessary.
Oversee the entire fulfillment process, including financial, contractual, export, and legal aspects, ensuring compliance with company and customer requirements.
Conduct regular provisioning and program reviews with customers, ensuring alignment on goals and performance.
Respond promptly to all customer inquiries, including order processing, purchase order amendments, and contract modifications.
Identify and communicate customer concerns, working to resolve issues effectively and maintain satisfaction.
Stay updated on product knowledge and anticipate future customer needs to provide proactive support.
Monitor special programs and work with customers to coordinate both internal and external resources to ensure successful outcomes.
Analyze customer order practices, identifying trends and unusual behaviors, while reducing constraints to prioritize operational efficiency.
Qualifications:
Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 4 years of experience in fulfillment operations or customerservice.
At least 3 years of customerservice experience, preferably within a manufacturing environment.
Familiarity with aerospace industry practices, including process data, data exchange, and closed-loop systems, is highly desirable.
Experience in an industrial setting with demonstrated ability to work well with people and utilize advanced computer skills.
$32k-41k yearly est. 60d+ ago
LEER Group - Customer Service-Expeditor
Leer Group
Bilingual customer service job in Elkhart, IN
Overall Responsibilities: An expeditor is responsible for facilitating the flow of work and materials to and from various work sites or departments as quickly as possible. This person will examine production and work order assignments to ensure compliance with production plans. This may include liaising with department supervisors to establish work progress. Main responsibilities include tracking orders, handling delivery delays, coordinating shipping, and ensuring that all orders have been shipped out.
RESPONSIBILITIES:
Enter production schedule based on shipping dates and instructions from Shipping Manager and Production Manager.
Work with customerservice to coordinate the timing and means of delivery
Make changes to production units based on feedback from CustomerService
Handle any issues related to shipping delays.
Find solutions to errors, and other problems as they arise.
Work with various departments to determine the quantity and units required.
Keep track of all inventories of units on hand
Review and track all order due dates
Track orders from placement through delivery
Ensure that units are transferred to each department in a timely manner.
Print and distribute scheduled production work orders and reports.
Performs other clerical duties.
Characteristics and skills:
Solid mathematical skills.
Basic computer skills
Understanding of the product being procured
Good mechanical aptitude
Some experience in a manufacturing or delivery setting
Excellent communication skills
Ability to collaborate with many different teams.
Excellent planning skills, organizational skills, and attention to detail
Problem-solving skills
Educational and other requirements:
High school diploma or equivalent required; college coursework or other formal training in related field preferred.
At least two years of related experience required.
Must have a passion for safety, workplace organization and continuous improvement.
#LI-DNI
$27k-35k yearly est. 10d ago
Bilingual Customer Service Driver (Spanish and English)
1715 High School
Bilingual customer service job in Michigan City, IN
The individual selected for this role will be expected to work at Store #3196, located at: 4100 S Franklin St. Michigan City IN, 46360.This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using Company vans or pick-up trucks.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Minimum Requirements:
Must be at least 21 years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able to read, write, comprehend, and communicate in English
Must be able to read, write, comprehend, and communicate in Spanish
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customerservice position
Have previous work experience selling paint and paint related products
#SHWSalesBL
Ensure high levels of customer satisfaction through excellent sales service
Assist customersin person and over the phone by determining needs and presenting appropriate products and services
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Load, transport, and deliver items to customersin a safe, timely manner
Assist with loading and unloading items from vehicles
Maintain the store vehicle and alert the supervisor to repair and servicing needs
Adhere to assigned routes and following time schedules
Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle
Prepare reports and other documents relating to deliveries
Operate equipment and machines, such as cars, trucks, forklifts, etc.
$29k-36k yearly est. Auto-Apply 60d+ ago
Customer Support Agent
Sturgis Bank & Trust 4.0
Bilingual customer service job in Sturgis, MI
Under general supervision but acting according to established policies and procedures.
Provides high quality customerservice to clients via telephone, responding to both internal and external customers, and assist incustomer needs and problem resolution. To actively listen to, troubleshoot and resolve customer problems and concerns. Representatives are also responsible for identifying and escalating customer issues to the appropriate bank department, as well as executing banking transactions and cross-selling products or special promotions.
Essential Duties and Responsibilities
Receive inbound calls from both internal and external customers.
Represents the bank to the customerin a courteous, professional manner, and providing the customer prompt, efficient and accurate service.
Ensure that all callers' needs are met and handled appropriately during initial contact.
Answer questions about our products, services and the company.
Assist customers with any technical issue experienced with online banking, bank website and bank application.
Answer customer questions and solves problems for customers and branch staff.
Listen to problems, collecting data, securing answers and reporting results to interested individuals.
Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies.
Uses knowledge to make effective recommendations to customers to resolve initial and additional needs.
Explain products and services to new and existing customers and the potential value added.
Perform account maintenance activities.
Effectively works individually and in a team
Develops customer rapport and discovers customer needs.
Completes compliance training monthly
Understands all laws and regulations that apply and complies with the requirements.
Keep records of all conversations in our call center database in a comprehensible way.
Performs all other related duties as assigned.
Knowledge, Skills, and Abilities
Solid phone and verbal communication skills
Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections.
Must possess a professional and friendly attitude and be able to quickly develop a rapport with the customer over the phone.
Ability to learn and navigate new software quickly.
Must have the ability to understand oral and written instructions.
Should have the knowledge and ability to use office equipment such as telephone, computer, calculator, and fax.
Strong problem solving skills
Strong organizational and time management skills to perform multiple tasks within a limited time frame.
Experiences
Prior sales or call center back ground a plus
One or more years of previous banking experienced preferred
Excellent communication skills, within a phone-based environment
Bilingual speaking a plus
$29k-36k yearly est. Auto-Apply 1d ago
Customer Care Specialist
Keystone RV Company 4.2
Bilingual customer service job in Goshen, IN
Keystone RV is seeking a Customer Care Specialist with strong customerservice skills and a solid understanding of RV systems or technical troubleshooting. This role will assist customers and dealers with product support, troubleshooting, and general inquiries.
Key Responsibilities:
* Respond to customer and dealer inquiries via phone and email in a timely and professional manner
* Provide technical assistance related to RV systems (electrical, plumbing, HVAC, etc.)
* Troubleshoot product and system issues with clarity and patience
* Document customer interactions and solutions in the CRM system
* Guide customers through product features, warranties, and basic maintenance tips
* Follow up on support cases to ensure satisfaction and resolution
Qualifications:
* 2+ years of customerservice experience (phone/email)
* Technical knowledge of RV systems OR strong technical aptitude with willingness to learn
* Excellent communication and problem-solving skills
* Detail-oriented with a commitment to high-quality support
Preferred:
* Experience using CRM or customer support platforms preferred
* Experience in the RV, automotive, or outdoor recreation industries
What We Offer:
* Competitive pay
* Benefits package (health, dental, etc.)
* Supportive team environment
* Opportunities for growth in a fast-moving industry
* Training on RV systems and customer support tools
Apply now and help customers hit the road with confidence by delivering top-tier support and expert guidance.
$31k-36k yearly est. 60d+ ago
Account Service Representative, P&C
Unison Risk Advisors
Bilingual customer service job in South Bend, IN
JOIN THE GIBSON TEAM AND FIND YOUR EDGE!
As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge.
Our Core Values are lived in our business and our culture is fueled by them.
Create a Great Experience
Do the Right Thing
Play for Each Other
Pursue Growth
Own Your Future
The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed.
In this role, you will contribute to the team by:
· Providing quality service through completion of account-related tasks.
· Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies.
· Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier.
· Assisting service team in processing questions related to policy and endorsement processing.
· Ensuring accuracy of carrier documents
· Conducting research within file documentation
· Thoroughly documenting tasks and relevant interactions in our agency management system
· Informing client service team of developments or roadblocks in completion of duties.
· Performing other duties and special projects as assigned.
· Acting as a backup to team personnel as needed.
· Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience.
· Maintaining confidential information.
You might be a great fit for this role if you:
· Love marking tasks off a to-do list
· Excel at prioritizing competing demands and proactively managing your workload
· Are driven to meet deadlines
· Have a knack for thorough documentation
· Enjoy working in a fast-paced, team environment
· Enjoy working "behind the scenes" to support the client service team
· Exhibit patience, determination, and persistence in troubleshooting client issues
Required:
· High school diploma or equivalent
· Current Property & Casualty license, or the ability to attain within the first 60 days of employment
· 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred
About Gibson:
We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge.
Here are some noteworthy facts about Gibson:
Founded in 1933
Majority Employee-Owned
Business Insurance Top 100 U.S. Broker
Designated as one of the Best Places to Work
Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT
A member of the Unison Risk Advisors platform of companies
Comprehensive benefit offering available to chose from
$28k-35k yearly est. 14d ago
Customer Care Specialist
Niles-2
Bilingual customer service job in Niles, MI
Job Description
Cass Family Clinic, a Federally Qualified Health Center (FQHC) dedicated to providing accessible, high-quality healthcare to individuals and families in our community, is seeking a Front Office Lead to join our team. This role is ideal for a customer-focused professional with leadership experience in a healthcare or service environment who thrives in a fast-paced setting.
As a Front Office Lead, you will support daily front-desk operations, mentor front-office team members, and ensure that every patient receives compassionate, efficient, and respectful service. You will help foster a patient-centered environment that reflects the mission and values of Cass Family Clinic.
Key Responsibilities:
Provide outstanding customerservice to all patients and visitors, ensuring a welcoming experience
Lead, train, and support front-office staff in reception workflows, patient check-in/out, and service excellence
Promote a culture of integrity, confidentiality, and professionalism
Assist team members with insurance verification, appointment scheduling, and EMR workflows
Assign workstations, monitor phone and desk coverage, and coordinate staff breaks
Address patient concerns promptly and professionally
Ensure front-office tasks are completed according to clinic protocols and daily priorities
Communicate effectively with management and team members regarding workflow needs and updates
Provide constructive feedback and recognition to front-office staff
Identify training needs and collaborate with management to enhance performance
Support patient registration accuracy, documentation compliance, and HIPAA standards
Participate in quality improvement, patient satisfaction initiatives, and clinic efficiency projects
Promote clinic programs including sliding-fee scale, patient portal, and other services
Help maintain a clean, organized, and safe front-office environment
Perform other duties as assigned
Qualifications:
1 year of customerservice experience required
6+ months of leadership experience (healthcare or front-office leadership preferred)
Strong verbal communication, problem-solving, and interpersonal skills
Ability to multitask and adapt to changing needs in a fast-paced clinical environment
Strong attention to detail and organizational skills
Ability to guide, mentor, and train team members
Proficient with computers, scheduling systems, and electronic records (EMR experience a plus)
Ability to maintain confidentiality and uphold HIPAA regulations
Availability to work a flexible schedule as needed (occasional evenings or Saturdays)
$28k-35k yearly est. 18d ago
Document Services Specialist
Everwise Credit Union 4.0
Bilingual customer service job in South Bend, IN
The Document Services Specialist supports the Credit Union's enterprise-wide records management program by coordinating the retention, storage, retrieval, and secure destruction of physical and digital records in accordance with regulatory and internal policy requirements. In addition, the incumbent manages the daily functions of the corporate mailroom, including receiving, processing, and distributing all incoming and outgoing U.S. and interoffice mail for departments and branches.
Primary Responsibilities & Duties:
Coordinate the retention, storage, retrieval, and secure destruction of physical and digital records in accordance with regulatory, legal, and internal policy requirements.
Maintain documentation, logs, and audit trails related to records handling, storage, destruction, and vendor-supported processes.
Ensure records are accurately classified, indexed, and archived to support efficient retrieval and long-term preservation.
Partner with IT, internal departments, and authorized vendors to ensure documents are properly identified, transferred, and archived within WebXtender and other approved systems.
Identify opportunities to improve records lifecycle processes, enhance accuracy, and ensure compliance with established retention schedules.
Receive, sort, and distribute incoming USPS mail, parcels, courier deliveries, and interoffice envelopes to designated individuals and departments in a timely and accurate manner.
Process and prepare outgoing mail using the most cost-efficient class and method, including USPS, UPS, and other courier services.
Support enterprise document services activities, including coordinating mass-mailing projects, scheduled document distributions, and other document-related operational assignments.
Communicate and collaborate with internal departments to ensure project requirements, timelines, and accuracy standards are met.
Assist with document preparation activities such as batching, labeling, indexing, packaging, and secure transport.
Ensure mailing supplies are available and maintained to support daily operational needs.
Research and recommend cost-saving opportunities related to mail and document distribution processes.
Resolve issues related to undeliverable or delayed mail, missing parcels, and delivery discrepancies.
Knowledge/ Skills:
Ability to maintain organized and accurate documentation, audit trails, and tracking records for mail, storage activity, and document services workflow.
Strong data entry skills with a high degree of accuracy, including the ability to input, track, and maintain records, logs, and document metadata across multiple systems.
Strong communication skills to collaborate, problem solve, and coordinate document and records needs with business units, vendors, and internal partners.
Strong organizational skills with the ability to prioritize tasks, manage time effectively, and keep detailed records.
Knowledge of records retention and records lifecycle management processes, including classification, indexing, storage, retrieval, and secure destruction
Ability to stand for periods of time, handle mailroom and document-handling equipment, and lift up to 25 pounds.
Minimum Requirements:
High School Diploma or GED
1+ years' experience in mailroom operations, document services or records management
Basic understanding of records retention principles and regulatory compliance requirements relevant to financial institutions (e.g. handling member records, secure destruction, confidentiality) preferred.
Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
$32k-50k yearly est. Auto-Apply 24d ago
Client Specialist
Knitwell Group
Bilingual customer service job in South Bend, IN
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00346 South Bend, IN-Granger,IN 46530Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
How much does a bilingual customer service earn in Elkhart, IN?
The average bilingual customer service in Elkhart, IN earns between $26,000 and $41,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Elkhart, IN
$32,000
What are the biggest employers of Bilingual Customer Services in Elkhart, IN?
The biggest employers of Bilingual Customer Services in Elkhart, IN are: