Customer Service Representative - PT
Bilingual customer service job in Kahului, HI
$19.50/hour Monthly Commission Opportunity Shift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
Perks You'll Get:
Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
On the job training
Paid time off
Medical, dental and other insurance
Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
Retirement benefits (401k)
Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
Valid Driver's License
Basic computer skills (typing, data entry)
Effective verbal communication skills
Willingness to work outdoors
Flexibility to work all shifts
Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
Must be 18 years of age and legally authorized to work in the United States
This position requires regular, on-site presence and cannot be performed remotely
6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
KahuluiHawaiiUnited States of America
Customer Support Representative
Bilingual customer service job in Urban Honolulu, HI
Direct Hire Role
The Customer Support Representative is the first point of contact for members, providing prompt, knowledgeable, and friendly service to resolve health benefits inquiries at our Honolulu, HI office.
Essential Duties and Responsibilities:
Assist members with inquiries via phone, walk-ins, or emails.
Send out informational packets.
Answer all health benefits eligibility questions.
Knowledge, Skills, and Abilities:
Excellent written and verbal communication skills.
Dependability and excellent attendance record.
Strong analytical and problem-solving skills.
Ability to adapt to the evolving demands of the position and the company.
Proficiency in computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Qualifications:
Strong customer support experience in an office environment. (In-person, phone & email)
Must have basic clerical administrative skills.
Any health benefits experience is a plus.
Education and Experience:
High school diploma or GED equivalent.
Minimum of one year of related experience and/or training, or an equivalent combination of education and experience.
Benefits:
Comprehensive health insurance coverage.
100% Paid For, No out-of-pocket charge to you
Mortgage Service Center Customer Service Rep
Bilingual customer service job in Urban Honolulu, HI
Top Job Located in Honolulu, HI Salary: $20/hr Mortgage Service Center Representative - Customer Support ($20/hr) ?? Job Type: Full-Time ?? Starting Pay: $20/hour Are you a customer service professional with experience in banking or call center environments? We're seeking a Mortgage Service Center Representative to join our team and provide exceptional support to customers with mortgage-related inquiries. This role is ideal for someone who is detail-oriented, empathetic, and comfortable handling high-volume calls.
Perks You'll Enjoy:
Medical, Dental, and Vision Benefits
Weekly paychecks
Professional and welcoming environment
Hands-on training and team support
Monday-Friday daytime schedule
Key Responsibilities
Respond to inbound calls regarding mortgage accounts, payments, and general inquiries
Assist customers with loan servicing questions and escalate issues as needed
Process account updates and document customer interactions accurately
Collaborate with internal departments to resolve customer concerns
Maintain confidentiality and adhere to banking regulations and procedures
Qualifications
1+ years of experience in a call center or banking environment
Strong verbal and written communication skills
Proficiency in Microsoft Office and customer service systems
Ability to multitask and manage time effectively in a fast-paced setting
High attention to detail and commitment to customer satisfaction
Interested?
Call us at to schedule an interview
Submit your resume in response to this posting
Apply online at *******************
About Us:
Express Employment Professionals is a leading staffing agency helping people find great opportunities across Hawaii. We specialize in matching qualified candidates with top companies offering full-time, part-time, and temporary roles-with no fees for job seekers.
#HIOFFICE
Express Office: Pearl City
945 Kamehameha Highway
Unit 5
Pearl City, HI 96782
Airport Agent - Customer Service
Bilingual customer service job in Kailua, HI
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
NEW PAY RATE: $18.02 / HR + $3.00 Premium
Responsibilities
How will you make an impact?
Responsibilities
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
May work in the Baggage Service Office to track the location of baggage and handle passenger questions
Qualifications
Who are we looking for?
Requirements
Minimum age: 18
High school diploma, GED, or international equivalent
Must possess at least one form of TSA-acceptable identification for business travel purposes.
Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
Flexible to work additional hours with short notice when operationally necessary
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Must be customer focused, detail oriented, and interested about the airline industry
Able to communicate in a clear, polite, and friendly manner
Must be comfortable working with computers and ability to learn new computer programs
Must be able to read, write, fluently speak, and understand the English language
Authorized to work in the United States without sponsorship
#EnvoyOversight
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
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Auto-ApplyOGG Airport- PT Customer Service Agent
Bilingual customer service job in Kahului, HI
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers. JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt
The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations.
KEY RESPONSIBILITIES
Ensuring FAA, Airline and airport regulations are followed
Enforcing safety/security measures and protecting sensitive zones
Creating and modifying reservations
Checking in passengers; safely loading and unloading passengers
Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight
Reviewing baggage tags for accuracy
Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
Making announcements over a public address system
Processing credit card payments
Directing aircraft parking and dispatch on the ramp
After training, towing aircraft to proper parking positions on the ramp
Maintaining work area and mechanical equipment in proper order
JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others
REQUIREMENTS
Knowledge, Skills & Abilities:
Excellent written and verbal communication skills
Able to read, write and speak English effectively
Able to maintain eye contact when speaking with customers
Professional in appearance and manner
Ability to learn, understand and communicate the terms of the company's Contract of Carriage
Courteous in all interactions
Able to interact effectively with passengers, co-workers and management
Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
Ability to diffuse stressful situations
Detail-oriented and self-motivated
Qualifications Education:
High school diploma or equivalent
Miscellaneous Requirements:
Valid driver's license and reliable transportation
Computer skills - ability to learn reservation and phone systems, proficient with a PC
Basic math abilities
Ability to work within a 24/7 operation including holidays
Ability to pass 10-year background check and pre-employment drug screen
At least 18 years of age
Authorized to work in the U.S. per the Immigration Act of 1986
Work Experience:
Prefer at least 1 year of prior customer service experience
Mental Requirements:
Level 2
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical requirements:
Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
Must be able to stand for extended periods of time
Must be able to work in all weather conditions and in confined spaces
Must have sufficient vision and ability to safely perform the essential functions of the position.
Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. ActivityApproximate % of Time Sitting: 5Standing: 70Walking: 25100% Machines and Equipment Used: Machines, Equipment, ToolsApproximate % of Time
Varied: 100% Degree of Hand Eye Coordination Required: Computer: VariesPhone: VariesPhotocopier, fax machine: Varies
Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5%
Benefits:
Competitive Salary: Attractive compensation package based on experience.
Retirement Plans: Employees can enroll in our company's 401k plan.
Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year.
Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
Discounts on hotels and resorts
Car rentals at reduced rates
Discounted cruises
Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.
Auto-ApplyCustomer Service Labor
Bilingual customer service job in Urban Honolulu, HI
Full-time Description
Hiring Immediately! Apply today and start this or next week.
Company Overview: We are the world's largest junk removal company! Southwind, owners of 1-800-Got-Junk? is Committed to excellence in customer service and employee satisfaction and we're expanding across 50+ locations. We hire happy people that enjoy our awesome team environment, like the variety of the work we do, and are excited to grow their skills to become more. We offer what very few companies can.
Truck Team Members / General Labor / Customer Service
Location: Oahu - office in Honolulu
Pay: Up to $25/hour inclusive of Profit Share + Tips
Schedule: Full Time or Part Time
With 1-800-GOT-JUNK? each day is different. Here's what you'll be doing:
Alongside another Truck Team Member, you'll operate the company vehicle (no special driver's license required) on assigned service routes for the day
Providing excellent customer service when you're onsite to remove the items or give them an estimate that they've requested and educating them on our services
Retrieving, transportation, and disposal of unwanted items, responsibly
Qualifications & Requirements:
Love getting paid to workout. Be able to lift 50+lbs repeatedly.
Valid driver's license
A reasonably clean driving record for the last 3 years
21+ (required for insurance)
No experience necessary! Customer service or sales experience considered an asset
This is a great job for you if you have experience in moving, landscaping, construction, warehouse work, driving, or general labor.
Interested? Great, apply today! If it's a good fit we'll reach out to schedule an interview this week. If you're not available to start this week, still apply and we'll set up for a later date.
Southwind is an Equal Opportunity Employer committed to diversity and inclusion.
****************************************
Requirements
Qualifications:
Age Requirement: Must be at least 21 years old.
Driver's License: Valid standard driver's license required.
Experience: Previous customer service, labor, or sales experience preferred.
Physical Capability: Ability to lift up to 50 lbs. repeatedly.
Relevant Experience: Experience in delivery, warehouse, moving, or general labor is a plus.
Salary Description Up to $25/hr
Reservation Agent
Bilingual customer service job in Kahului, HI
As part of the Reservations team, the Reservations Agent is the first connection guests have when reaching out to Blue Hawaiian Helicopters. This position will interact over the phone and email with guests from around the world taking reservations, resolving any booking issues, assisting with the flight schedule and group bookings for state-wide operations on all islands. The Reservations Agent will handle general inquiries, direct external calls to designated departments or individuals to support operations.
The classification of this position is broad and assigned specific functional areas; duties and assignments may overlap depending on the operational needs of the department.
Essential Functions and Responsibilities include the following:
Answer incoming and make outbound phone calls quickly and efficiently. Screen and forward calls in a professional and courteous manner to internal departments or individuals as needed.
Demonstrate a friendly and positive tone of voice. Speak with others using clear and professional language; answer telephones using appropriate etiquette
Develop a comprehensive understanding of tour offerings, booking policies, rates structures and upgrade options
Create and maintain reservations that are accurate and contain correct names, weights, payment and contact information
Monitor multiple email inboxes, responding to inquires in a timely manner while continuing to answer calls in a queue
Assist in maintaining efficient flight schedule, reviewing and action unconfirmed tours, consolidate tours and promote tour upgrades that achieves a profitable margin
Must have a can-do attitude and be able to solve problems efficiently and effectively
Review the next day's reservations, resolve booking errors, and communicate changes to Reservations Management
Attend scheduled team meetings and 1:1 development meetings
Other duties as assigned
Additional Job Requirements
Regular scheduled attendance
Indicate the percentage of time spent traveling - 2%
Subject to applicable laws and Blue Hawaiian Helicopters policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiian Helicopters employment practices and policies.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiian Helicopters will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
High school diploma or general education degree (GED) and one to three years' related experience and/or training; or equivalent combination of education and experience.
1-2 years of experience in working in a customer service environment.
1-2 years of Sales experience.
Skills
Comfortable working on computers and answering multiple phone lines.
Excellent verbal and written communication skills.
Ability to persuade and encourage favorable business outcomes.
Must be able to work a flexible schedule including weekends and holidays.
Must be able to successful meet deadlines on a daily basis.
Ability to multitask and work as part of a team.
Computer Skills
Advanced with Microsoft Office Suite, including Word, Excel, and Outlook.
Knowledge of the Alpro or FareHarbor Software is preferred.
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits
For more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This position will be open and posted until filled, with a minimum posting period of three days.
Auto-ApplyHuman Services Professional III, IV - Windward District Administration
Bilingual customer service job in Kaneohe, HI
This posting is being used to fill Human Services Professional positions that provide services to students at various schools within the Windward District as needed and assigned by the Windward District Office. Salary Range: All new external applicants will be placed on the initial step of the salary range. However, placement above the initial step of the salary range will be based on special characteristics and critical needs of the position, an applicant's exceptional qualifications, the availability of funds, and other relevant factors. Such appointments require prior approval. Hawaii State Department of Education employees will be placed on the salary range in accordance with Department regulations.
Human Services Professional III, SR-20: $4,858.00 - $5,918.00 per month
Human Services Professional IV, SR-22: $5,258.00 - $6,399.00 per month
Examples of Duties
* Human Services Professionals (HSPs) seek to improve the overall quality of life of people within the context of their environment through the remediation and prevention of their problems, and by improving accessibility, accountability and coordination of service delivery among a variety of professionals and/or agencies tasked with providing appropriate services to clients.
* HSPs come from a variety of interdisciplinary bases, establish working relationships of mutual respect and trust with the clientele served, and utilize a variety of helping interventions to enable these clients to function as effectively as possible.
* This position is responsible for providing an integrated system of program support services to school teams and families of students with autism spectrum disorders (ASD).
* Responsibilities include servicing students' IEPs which consist of parent education and training, leading and directing paraprofessionals, case coordination for students with larger multidisciplinary team, providing training in areas specific to autism such as applied behavior analysis, consultation and collaboration with student's families and school teams.
* Level IV reflects positions which are distinguished by the complexity of assigned cases and level of authority assumed by the worker.
Minimum Qualifications
Basic Education Requirement:
Graduation from an accredited four (4) year college or university with a bachelor's degree which included a minimum of twelve (12) semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences.
The education background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically.
Experience Requirements:
Except for the substitutions provided for in this specification, applicants must have had progressively responsible experience of the kind and quality described in the statements below and in the amounts shown below, or any equivalent combination of training and experience.
Class TitleSpecialized
Exp. (years) Supervisory
Exp. (years) Admin Exp.
(years) Total Exp.
(years) HSP III1 1/20
1 1/2HSP IV2 1/20
2 1/2
Specialized Experience:
Progressively responsible professional work experience which involved helping individuals and their families find satisfactory ways of identifying their problems, coping with their conditions, and functioning effectively within their environments. Depending on the employment setting and the kinds of clients served, job duties and responsibilities may vary, although typically the work will include the identification and evaluation of the client's problems and needs; the development of a service or treatment plan, sometimes in tandem with other professionals working in an interdisciplinary team; the initiation and implementation of the service plan, either directly or through the authorization of provider/vendor services; monitoring of services being provided; and evaluation/assessment of the client's progress, with amendments to the service/treatment plan made as appropriate.
Driver's License Requirement:
Some positions require applicants to possess a current, valid Driver's License.
Non-Qualifying Experience:
Experience which did not provide the necessary professional human services concepts and theories and the background and knowledge of the principles, methods, and techniques of professional human services work will not be considered as qualifying experience. Examples of non-qualifying experience include, but are not limited to:
* Experience providing supportive services to professional Human Services Specialists, Social Workers, Vocational Rehabilitation Specialists, Public Housing Managers, or other professional workers in such programs as public welfare, family court, etc., where predominant tasks included, e.g., transporting persons or making phone calls to confirm/monitor appointments; and
* Experience determining the eligibility of applicants/recipients for benefits under a public welfare program such as medical assistance, food stamps, and other benefits.
Substitutions Allowed:
* Possession of a Master's degree in counseling, psychology, social welfare, sociology or other behavioral science, which included successful completion of a minimum of three (3) courses dealing with the human condition such as understanding human behavior, motivations, and emotions; socialization processes; personality development; understanding of various cultures; behavior disorders; etc., will be deemed to meet all requirements for the class Human Services Professional III. A practicum or internship which allowed the practice, under appropriate supervision, of studied theory, is preferred.
* Possession of a Bachelor's degree in Social Work from an accredited college or university will be deemed to meet all requirements for the class Human Services Professional II. Coursework which integrates the knowledge and skills gained in the classroom with field work, and which allows the applicant, under appropriate supervision, to work with and gain an understanding of people in need of human services, is preferred.
* Possession of a Master's degree in Social Work from an accredited college or university will be deemed to meet all requirements for the class Human Services Professional III, provided that coursework focused on preparation for direct services work; i.e., helping people in need, rather than, e.g., being concerned primarily with administration or academic research. Practicum experience which focused on helping people in need is also preferred.
Quality of Experience:
Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered.
Supplemental Information
Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable.
Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years.
Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below:
* A copy of the applicant's TA History Report or equivalent system-generated report;
* A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or,
* Copies of the applicant's signed SF-10 Forms.
Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education.
Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force.
Equal Opportunity
The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.
Payday
New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month.
Civil service and SSP employees enjoy a range of competitive benefits:
* Holidays: Twelve month employees may be eligible for 13 paid holidays each year; 14 holidays during an election year. Ten month employees may be eligible for paid holidays provided that all conditions under the respective collective bargaining agreement are met.
* Vacation/Personal Leave: Twelve month employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days of vacation per year. Ten month employees may earn personal leave provided that all conditions under the respective collective bargaining agreement are met.
* Sick Leave: Twelve month employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days of sick leave per year; accumulated (unused) credits may be used toward computing retirement benefits. Ten month employees may earn sick leave provided that all conditions under the respective collective bargaining agreement are met.
* Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan.
* Group Life Insurance: The State provides a free life insurance policy for employees and retirees.
* Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
* Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
* Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits.
* Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products.
* Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available.
* Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
* Social Security: As an employer, the State also contributes to an employee's social security account.
* Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation.
* Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining.
The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements.
01
EDUCATION REQUIREMENT: Do you possess a Bachelor's Degree from an accredited college or university, which included a minimum of twelve (12) semester credit hours in courses such as counseling, criminal justice, human services, psychology, social work, social welfare, sociology or other behavioral sciences?
Note: Your educational background should also be included in the Education section of your application. To receive credit, you must attach a copy of an official transcript(s). On-line/Internet copies of your transcripts are NOT acceptable.)
* Yes
* No
02
SUBSTITUTION FOR EDUCATION REQUIREMENT: Please select the option that best describes your educational background.
Note: Your educational background should also be included in the Education section of your application. To receive credit, you must attach a copy of an official transcript(s). On-line/Internet copies of your transcripts are NOT acceptable.
* I possess a Master's degree in counseling, psychology, social welfare, sociology or behavioral science, which included successful completion of a minimum of three (3) courses dealing with the human condition such as understanding human behavior, motivations, and emotions; socialization processes; personality development; understanding of various cultures; behavioral disorders; etc.
* I possess a Bachelor's degree in Social Work from an accredited college or university.
* I possess a Master's degree in Social Work from an accredited college or university.
* I do not possess any of the degrees listed above.
03
SPECIALIZED EXPERIENCE REQUIREMENT: How many years of progressively responsible professional experience as described in the Minimum Qualification Requirements do you possess?
* No Experience.
* Less than 6 months of experience.
* 6 months to less than 1 year of experience.
* 1 year to less than 1 1/2 years of experience.
* 1 1/2 years to less than 2 years of experience.
* 2 years to less than 2 1/2 years of experience.
* 2 1/2 years or more years of experience.
04
SPECIALIZED EXPERIENCE REQUIREMENT (cont.): If you have 'No Experience' write 'None' or 'N/A' below. If you stated you possess the Specialized Experience, please describe your professional social work experience with each employer/position for each of the areas below. Treat each change in employer/position separately. The employers listed in this section should also be listed in the employment section of your application. For example:
a) Name of employer: Aloha Welfare Services
b) Job title: Intake Social Worker
c) 03/09 - 05/12
d) 40 hrs per week
e-p) provide responses to questions
a) Name of employer: Aloha Welfare Services
b). Job title: Social Worker Supervisor
c) 06/12 - present
d) 40 hrs per week
e-p) provide responses to questions
Please provide the following information to address your relevant background:
a) The name of your employer;
b) Your job title;
c) Your dates of employment (mm/yy to mm/yy);
d) Average number of hours worked per week;
e) A brief description of this employer, including the type of organization (government agency, private corporation, etc.), the section your position was located in, the number and type of staff you worked with, the activities or services provided, and the clientele served;
f) The name of your immediate supervisor;
g) How many staff did they supervise and their job title(s).
h) Describe the population you primarily worked with (e.g., adults, juveniles, children, etc.).
i) Did you carry or coordinate a caseload? What kind and how many cases did you regularly average? What were some of your more complex cases? Why were they complex?
j) Did you conduct psychosocial evaluations/assessments? What kinds of evaluations/assessments did you perform? Who used them? Who evaluated/assessed the client's progress? What kinds of amendments to the service/treatment plans were made? How often were these evaluations/assessments completed?
k) What kinds of service or treatment plans were implemented? By whom? What was your role in the development of these service or treatment plans? Describe the types of service or treatment plans you developed.
l) Who initiated these service plans? How were they implemented? Were these service/treatment plans directly initiated and implemented by you or through the authorization of a provider/vendor service? If these service plans were initiated or implemented by an authorized provider/vendor service, then what was your role?
m) Who monitored these services? How were they being monitored? What kinds of services did you provide?
n) Did you provide any individual or group counseling? What was your role? How often did you perform counseling duties? What kind(s) of counseling techniques did you use?
o) Did you work with other health care agencies, professionals, or providers? With whom did you work (job titles)? Was this a formal multidisciplinary treatment team? For what purpose did you meet? How frequently? What were your specific duties?
p) Do you have experience in program development and evaluation of a new or existing program? What was your role in the development and evaluation of the program? What was the outcome?
05
DRIVER'S LICENSE REQUIREMENT: Do you possess a current, valid driver's license? NOTE: To receive credit, you must submit a clear copy of your driver's license. A conditional/instructional permit to drive is not acceptable.
* Yes
* No
06
ADDITIONAL EXPERIENCE: If you have additional professional social work experience that you would like us to consider please provide a detailed description of it here. Indicate where you gained this experience.
07
TRANSCRIPTS, CERTIFICATIONS, AND OTHER VERIFYING DOCUMENTS: Official or copies of official transcripts, certifications (front and back), and other verifying documents must be received in our office within ten (10) calendar days from the date of your application. If these documents are NOT received by the deadline, your application may be rejected.
* I understand, and will submit the required documents to CSSP Recruitment within ten (10) calendar days.
* I understand, but I will not submit the required information. I understand that my application may be rejected.
* I have previously submitted my verifying documents for another recruitment.
Required Question
Employer Hawaii State Department of Education
Address P.O. Box 2360
Honolulu, Hawaii, 96804
Website ***********************************
Customer Experience Representative
Bilingual customer service job in Urban Honolulu, HI
is eligible for a $1,000 sign-on bonus. Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Duties:
* Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action.
* Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
* Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately.
* Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services.
* Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments.
* Prepare update forms for deposit and loan accounts, such as address and phone number changes.
* Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
* Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc
* Convert inquiries into account openings by referring customers to appropriate business units.
Minimum Qualifications:
* Education:
* High School diploma or equivalent
* Experience:
* 1+ year of customer service experience
Competencies:
* Achieving Results - Perseverance
* Achieving Results - Decisiveness
* Communication & Influencing - Approachability
* Operating Skills - Time Management
* Self-Management - Adaptability
Knowledge, Skills & Abilities:
* Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Rental Car Customer Service Agent
Bilingual customer service job in Koloa, HI
Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.
What you'll do:
Greet customers upon arrival
Expedite the car rental process so customers can get to their destination quickly and easily
Verify driver's license and reservations
Assign keys and rental agreements and be able to explain charges on the invoice
Process car exchanges in the Rental Car computer system
Resolve customer issues and concerns professionally
Benefits:
Health insurance
Dental insurance
Flexible schedule
What we require:
Valid driver's license
18 years of age or older
Must be flexible with schedule to work night, weekends and holidays as needed
Previous customer service experience and sales skills
Ability to work in a fast paced environment with a variety of tasks
Willingness to work outdoor in weather conditions with moderate noise level
Detail oriented
Computer literate
Proficiency in English
Extra points for this
6 months of customer service experience
Previous experience in baggage handling or customer-facing role
JOB CODE: KOA
Cargo Customer Service Agent
Bilingual customer service job in Urban Honolulu, HI
Who We Are
U.S. Aviation Services is a leading provider of ground support and facility cleaning services for some of the nation's busiest airports. As part of the United Service Companies family, we bring decades of experience, innovation, and dedication to the aviation industry. From terminal cleaning and baggage handling to cabin services and more, our expert teams work behind the scenes to keep the travel experience running smoothly and safely for millions of passengers each year.
With operations at major hubs across the country, U.S. Aviation Services combines a national footprint with a local team spirit-built on safety, service, and respect. Our mission is to create cleaner, safer environments while supporting the essential workers who make air travel possible every day.
As a contracted ground handler for commercial airline carriers and cargo operators, services that we provide are, but not limited to:
Airport Operations Customer Service Agents and Baggage Handlers
Cargo Operations Customer Service Agents, Cargo and Mail Handlers, TSA approved Screening
Cabin Services Cabin cleaning, Lavatory services, Cabin Security Checks
Ramp Services Loading/Off Loading Cargo, Passenger Baggage handling
Why Work for U.S. Aviation Services?
At U.S. Aviation Services, you'll find more than just a job-you'll find a career with purpose. We offer a welcoming, team-focused culture where your hard work is recognized, and opportunities for advancement are always within reach. Whether you're new to the workforce or looking for a change, we provide the training, support, and flexibility you need to succeed.
We're proud to support our employees with:
✔ Flexible Schedules - Full-time and part-time shifts available to fit your lifestyle
✔ Weekly Pay - Get paid on time, every week
✔ Paid Training - No experience? No problem-we'll teach you everything you need to know
✔ Opportunities for Growth - Many of our supervisors and managers started on the front lines
Cargo Agent Duties and Responsibilities
Ensure the safety and security of all cargo tendered for transportation and distribution.
Follow all government and operational regulations.
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
Assemble containers and crates used to transport items such as machines or vehicles.
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
Retrieve stored items and trace lost shipments as necessary.
Attach address labels, identification codes, and shipping instructions to containers.
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
Cargo Agent Qualifications and Requirements
At least 18 years or older.
A valid, government issued workers permit.
Ability to pass a 10-year background check, pre-employment drug screen, obtain a SIDA badge and USPS certification.
High school graduate or GED.
Able to stand, walk, bend, and crouch for prolonged periods.
Able to lift up to 25-75 lbs.
Authorized to work in the US - We Use eVerify.
US Aviation Services Perks & Benefits
We value our team members and are proud to offer a competitive benefits package that includes:
401(k) retirement account with company match
Health, dental, vision, and life insurance
Paid time off and holiday pay
Uniforms provided
Employee referral program
Work in a fast-paced, exciting airport environment
Recognition programs and performance incentives
US Aviation is a drug-free environment and has a strict zero tolerance policy for harassment. All employees are required to maintain proper grooming standards and conduct themselves in a professional manner when interacting with external and internal customers. Use of social media with regards to our operations and policies are strictly prohibited.
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
#UAHNL
Auto-ApplyCustomer Service Call Agent
Bilingual customer service job in Urban Honolulu, HI
The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing: * Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more
* Help users reset passwords and related application activity
* Answer questions about the program equipment and supplies
* Review invoices and payment history with industry partners
* Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable
* Proactively call out to customers when needed for service-related matters
* Participate in special projects and perform other duties as needed
What Required Skills You'll Bring:
* Good verbal communication
* Cheerful and helpful attitude
* Dependable and punctual engagement
* Data entry skills
What Desired Skills You'll Bring:
* Pleasant telephone manner; excellent written and verbal communication skills
* Strong PC skills, knowledge of MS Office Suite
* Experience working with iPad tablet software and/or printer hardware
* Strong problem solving skills
* Ability to adapt to new information and procedures
* Ability to handle challenging situations by exhibiting composure and empathy
* Strong analytical and technical aptitude would be a definite asset
Cargo Customer Service Agent
Bilingual customer service job in Urban Honolulu, HI
Job Description
Who We Are
U.S. Aviation Services is a leading provider of ground support and facility cleaning services for some of the nation's busiest airports. As part of the United Service Companies family, we bring decades of experience, innovation, and dedication to the aviation industry. From terminal cleaning and baggage handling to cabin services and more, our expert teams work behind the scenes to keep the travel experience running smoothly and safely for millions of passengers each year.
With operations at major hubs across the country, U.S. Aviation Services combines a national footprint with a local team spirit-built on safety, service, and respect. Our mission is to create cleaner, safer environments while supporting the essential workers who make air travel possible every day.
As a contracted ground handler for commercial airline carriers and cargo operators, services that we provide are, but not limited to:
Airport Operations Customer Service Agents and Baggage Handlers
Cargo Operations Customer Service Agents, Cargo and Mail Handlers, TSA approved Screening
Cabin Services Cabin cleaning, Lavatory services, Cabin Security Checks
Ramp Services Loading/Off Loading Cargo, Passenger Baggage handling
Why Work for U.S. Aviation Services?
At U.S. Aviation Services, you'll find more than just a job-you'll find a career with purpose. We offer a welcoming, team-focused culture where your hard work is recognized, and opportunities for advancement are always within reach. Whether you're new to the workforce or looking for a change, we provide the training, support, and flexibility you need to succeed.
We're proud to support our employees with:
✔ Flexible Schedules - Full-time and part-time shifts available to fit your lifestyle
✔ Weekly Pay - Get paid on time, every week
✔ Paid Training - No experience? No problem-we'll teach you everything you need to know
✔ Opportunities for Growth - Many of our supervisors and managers started on the front lines
Cargo Agent Duties and Responsibilities
Ensure the safety and security of all cargo tendered for transportation and distribution.
Follow all government and operational regulations.
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
Assemble containers and crates used to transport items such as machines or vehicles.
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
Retrieve stored items and trace lost shipments as necessary.
Attach address labels, identification codes, and shipping instructions to containers.
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
Cargo Agent Qualifications and Requirements
At least 18 years or older.
A valid, government issued workers permit.
Ability to pass a 10-year background check, pre-employment drug screen, obtain a SIDA badge and USPS certification.
High school graduate or GED.
Able to stand, walk, bend, and crouch for prolonged periods.
Able to lift up to 25-75 lbs.
Authorized to work in the US - We Use eVerify.
US Aviation Services Perks & Benefits
We value our team members and are proud to offer a competitive benefits package that includes:
401(k) retirement account with company match
Health, dental, vision, and life insurance
Paid time off and holiday pay
Uniforms provided
Employee referral program
Work in a fast-paced, exciting airport environment
Recognition programs and performance incentives
US Aviation is a drug-free environment and has a strict zero tolerance policy for harassment. All employees are required to maintain proper grooming standards and conduct themselves in a professional manner when interacting with external and internal customers. Use of social media with regards to our operations and policies are strictly prohibited.
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
#UAHNL
Cargo Customer Service Agent
Bilingual customer service job in Urban Honolulu, HI
Who We Are
U.S. Aviation Services is a leading provider of ground support and facility cleaning services for some of the nation's busiest airports. As part of the United Service Companies family, we bring decades of experience, innovation, and dedication to the aviation industry. From terminal cleaning and baggage handling to cabin services and more, our expert teams work behind the scenes to keep the travel experience running smoothly and safely for millions of passengers each year.
With operations at major hubs across the country, U.S. Aviation Services combines a national footprint with a local team spirit-built on safety, service, and respect. Our mission is to create cleaner, safer environments while supporting the essential workers who make air travel possible every day.
As a contracted ground handler for commercial airline carriers and cargo operators, services that we provide are, but not limited to:
Airport Operations Customer Service Agents and Baggage Handlers
Cargo Operations Customer Service Agents, Cargo and Mail Handlers, TSA approved Screening
Cabin Services Cabin cleaning, Lavatory services, Cabin Security Checks
Ramp Services Loading/Off Loading Cargo, Passenger Baggage handling
Why Work for U.S. Aviation Services?
At U.S. Aviation Services, you'll find more than just a job-you'll find a career with purpose. We offer a welcoming, team-focused culture where your hard work is recognized, and opportunities for advancement are always within reach. Whether you're new to the workforce or looking for a change, we provide the training, support, and flexibility you need to succeed.
We're proud to support our employees with:
✔ Flexible Schedules - Full-time and part-time shifts available to fit your lifestyle
✔ Weekly Pay - Get paid on time, every week
✔ Paid Training - No experience? No problem-we'll teach you everything you need to know
✔ Opportunities for Growth - Many of our supervisors and managers started on the front lines
Cargo Agent Duties and Responsibilities
Ensure the safety and security of all cargo tendered for transportation and distribution.
Follow all government and operational regulations.
Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
Assemble containers and crates used to transport items such as machines or vehicles.
Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
Retrieve stored items and trace lost shipments as necessary.
Attach address labels, identification codes, and shipping instructions to containers.
Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
Cargo Agent Qualifications and Requirements
At least 18 years or older.
A valid, government issued workers permit.
Ability to pass a 10-year background check, pre-employment drug screen, obtain a SIDA badge and USPS certification.
High school graduate or GED.
Able to stand, walk, bend, and crouch for prolonged periods.
Able to lift up to 25-75 lbs.
Authorized to work in the US - We Use eVerify.
US Aviation Services Perks & Benefits
We value our team members and are proud to offer a competitive benefits package that includes:
401(k) retirement account with company match
Health, dental, vision, and life insurance
Paid time off and holiday pay
Uniforms provided
Employee referral program
Work in a fast-paced, exciting airport environment
Recognition programs and performance incentives
US Aviation is a drug-free environment and has a strict zero tolerance policy for harassment. All employees are required to maintain proper grooming standards and conduct themselves in a professional manner when interacting with external and internal customers. Use of social media with regards to our operations and policies are strictly prohibited.
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
#UAHNL
Auto-ApplyReservations Agent
Bilingual customer service job in Princeville, HI
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Planning a trip should be fun and easy, right? , our Reservations Team is dedicated to making that a reality. They're fast, friendly and easy to talk to about anything that sets our guests up for success with their trip. They can anticipate our guests' needs and provide on-the-spot solutions. Of course, they'll also help with arrival and departure, from airport transfers to luggage storage. Our team is currently seeking an articulate, experienced Reservations Agent to join the team. If you live for the details, and love seeing a great plan come to life, you might want to give us a call. About you... Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience. Ability to speak a secondary language is a plus. Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation.
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
$28.75 per hour
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Consultant - Customer Training - Wavemark
Bilingual customer service job in Urban Honolulu, HI
As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products.
**Job Summary:**
This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies.
**Responsibilities:**
+ Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals.
+ Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization.
+ Provide expert guidance on training best practices, change management, and implementation strategies.
+ Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training.
+ Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams).
+ Ensure training content meets the specific needs and supports the solution workflows within the hospital.
+ Oversee the training process from initial planning through department-level kickoff.
+ Ensure smooth handoff to Customer Success teams with clear documentation and transition plans.
+ Monitor training effectiveness and provide post-professional training services as needed.
+ Travel to customer sites (hospitals and healthcare systems).
**Qualifications:**
+ Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development.
+ Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred.
+ 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred.
+ Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred.
+ Strong understanding of adult learning principles and instructional design.
+ Proficiency in virtual training tools and Learning Management Systems (LMS).
+ Excellent facilitation, presentation, and communication skills.
+ Ability to manage multiple projects and stakeholders simultaneously.
+ Familiarity with healthcare operations, compliance, and clinical workflows.
+ Strategic thinker with a consultative approach.
+ Strong interpersonal and relationship-building skills.
+ Adaptable, proactive, and solution-oriented.
+ Comfortable working in fast-paced, dynamic environments.
+ Ability to travel 75% to customer sites (hospitals and healthcare systems)
+ Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview.
**Anticipated salary range:** $67,500 - $105,930
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Reservation Agent
Bilingual customer service job in Kahului, HI
As part of the Reservations team, the Reservations Agent is the first connection guests have when reaching out to Blue Hawaiian Helicopters. This position will interact over the phone and email with guests from around the world taking reservations, resolving any booking issues, assisting with the flight schedule and group bookings for state-wide operations on all islands. The Reservations Agent will handle general inquiries, direct external calls to designated departments or individuals to support operations.
The classification of this position is broad and assigned specific functional areas; duties and assignments may overlap depending on the operational needs of the department.
Essential Functions and Responsibilities include the following:
Answer incoming and make outbound phone calls quickly and efficiently. Screen and forward calls in a professional and courteous manner to internal departments or individuals as needed.
Demonstrate a friendly and positive tone of voice. Speak with others using clear and professional language; answer telephones using appropriate etiquette
Develop a comprehensive understanding of tour offerings, booking policies, rates structures and upgrade options
Create and maintain reservations that are accurate and contain correct names, weights, payment and contact information
Monitor multiple email inboxes, responding to inquires in a timely manner while continuing to answer calls in a queue
Assist in maintaining efficient flight schedule, reviewing and action unconfirmed tours, consolidate tours and promote tour upgrades that achieves a profitable margin
Must have a can-do attitude and be able to solve problems efficiently and effectively
Review the next day's reservations, resolve booking errors, and communicate changes to Reservations Management
Attend scheduled team meetings and 1:1 development meetings
Other duties as assigned
Additional Job Requirements
Regular scheduled attendance
Indicate the percentage of time spent traveling - 2%
Subject to applicable laws and Blue Hawaiian Helicopters policies, regular attendance is an essential function of the position. All employees must follow Blue Hawaiian Helicopters employment practices and policies.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Blue Hawaiian Helicopters will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.
Education & Experience
High school diploma or general education degree (GED) and one to three years' related experience and/or training; or equivalent combination of education and experience.
1-2 years of experience in working in a customer service environment.
1-2 years of Sales experience.
Skills
Comfortable working on computers and answering multiple phone lines.
Excellent verbal and written communication skills.
Ability to persuade and encourage favorable business outcomes.
Must be able to work a flexible schedule including weekends and holidays.
Must be able to successful meet deadlines on a daily basis.
Ability to multitask and work as part of a team.
Computer Skills
Advanced with Microsoft Office Suite, including Word, Excel, and Outlook.
Knowledge of the Alpro or FareHarbor Software is preferred.
Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits
For more information on our industry-leading benefits, please visit our benefits page here.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
This position will be open and posted until filled, with a minimum posting period of three days.
Auto-Apply*Call Center Operator
Bilingual customer service job in Urban Honolulu, HI
Join Our Team as a Call Center Operator - Protect & Serve with Alert Alarm Hawaii!
Are you looking for a career where you can make a real difference every day? At Alert Alarm Hawaii, we help protect homes, businesses, and communities by ensuring security systems are functioning properly and responding swiftly to alerts. If you thrive in a fast-paced environment and are passionate about customer service, problem-solving, and security, this is the opportunity for you!
This full-time, non-exempt position starts at $18/hour (DOE). Advancement opportunities.
What You'll Do:
Respond & Assist: Notify customers of security alarms and system issues.
Coordinate Emergency Services: Notify police, fire, or guard services when needed.
Monitor Video Feeds: Provide real-time security surveillance.
Handle Inbound Calls: Support customers and employees with inquiries and troubleshooting.
Document & Solve Issues: Maintain accurate records and explore solutions to resolve problems effectively.
What We're Looking For:
Strong Communicator: Clear and professional verbal & written skills.
Problem-Solver: Quick thinker with attention to detail.
Tech-Savvy: Experience with call center software or CRM systems is a plus!
Reliable & Dedicated: Ability to handle high call volumes while maintaining quality service.
Team Player: Committed to upholding security and customer service excellence.
Work Schedule & Requirements:
On-site position at our air-conditioned facility.
Shifts: 8:00 AM to 4:30 PM, 2:00 PM - 10:30 PM and 10:00 PM to 06:30 AM
Daily use of computers, headsets, and call center tools for extended periods.
Join Us & Make an Impact!
At Alert Alarm Hawaii, you're not just taking calls-you're keeping communities safe. If you're ready to start a meaningful career with great benefits, apply today and become part of a team that truly makes a difference!
EEOC Statement
Alert Alarm Hawaii provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Call Center Operator
Bilingual customer service job in Urban Honolulu, HI
Job DescriptionAbout the Role: Do you have security or loss prevention experience and are looking for full-time work hours? Answers calls for service, deploys security resources in an effective and efficient manner, and monitors all safety and security systems in both residential and commercial properties.
Schedule: Full-time, Sunday - Saturday (need to be available on the weekends for the shift selected)
Morning: 6:00am-2:30pmMidshift: 8:00am-4:30pm
Overnight: 10pm - 6:30am
Job type: Temp to hire
Payrate: $18/hour
Location: Honolulu, Hawaii
Job Duties:
• Monitor incoming security alerts and respond to premise (via phone) and/or authorities.
• Notify customers of any issues with their systems.• Ability to watch multiple videos/monitors simultaneously
• Handle and bring to resolution, inquiries from customers and police regarding dispatch.
• Answer and follow-up on video alarm signals
• Record and accurately document all necessary information on accounts pertaining to calls and or/alarms received.
• Acknowledge, review, load alarm videos and images via our automation system
• Initiate outbound calls to customers, police agencies and emergency contacts.
• Provide basic support to all customers.
• Respond to questions from customers regarding alarms and procedures
• Maintain acceptable Customer Service Evaluations.
• All other miscellaneous responsibilities and other duties as assigned.
Qualifications:
• High school diploma or equivalent.
• Must be proficient in using a computer
• Prior loss prevention experience desired.
• Customer Service experience required.
• Ability to follow directives and specific procedures.
• Ability to troubleshoot and find solutions and resolutions.
• Ability to work flexible days and hours, including weekends, holidays and nightshift
• Good communication skills required.
Additional Info: Must Interview IN PERSON - No Relocation Assistance
#HVR123
Customer Experience Representative
Bilingual customer service job in Urban Honolulu, HI
is eligible for a $1,000 sign-on bonus.
Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.
Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Duties:
Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action.
Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required.
Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately.
Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services.
Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments.
Prepare update forms for deposit and loan accounts, such as address and phone number changes.
Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc.
Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc
Convert inquiries into account openings by referring customers to appropriate business units.
Minimum Qualifications:
Education:
High School diploma or equivalent
Experience:
1+ year of customer service experience
Competencies:
Achieving Results - Perseverance
Achieving Results - Decisiveness
Communication & Influencing - Approachability
Operating Skills - Time Management
Self-Management - Adaptability
Knowledge, Skills & Abilities:
Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary.
Physical Requirements & Working Conditions:
Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
Must be able to read and understand bank-related documents.
Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.