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Bilingual Customer Service Jobs in Holtsville, NY

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  • Sales and Service Representative

    Heritage-Crystal Clean, LLC 4.5company rating

    Bilingual Customer Service Job 22 miles from Holtsville

    Join the Crystal Clean Team as a Route Sales & Service Representative! Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement. Why Crystal Clean? At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future. What You'll Do: Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers. Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment. Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time. Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities. Achieve Goals: Meet sales quotas and contribute to overall revenue growth. What We're Looking For: Strong Communicator: Excellent communication skills with a keen attention to detail. Customer-Focused: Ability to engage effectively with customers and colleagues. Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear. Experienced: Route sales experience is a plus, but not required. Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift materials weighing up to 80lbs regularly. Handle and maneuver drums of waste/product, sometimes exceeding 400lbs. Complete a pre-employment physical and drug screening. Work Environment: Diverse work settings with varying noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation package with performance incentives. Comprehensive Benefits: Health, dental, vision, and more. Career Growth: Opportunities for professional development and career advancement. Inclusive Culture: We value diversity and strive to reflect the communities we serve. Apply Today! If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Route Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world. Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $36k-58k yearly est. 10d ago
  • Facility Attendant, Customer Service

    Riverhead Building Supply Corp 4.7company rating

    Bilingual Customer Service Job 29 miles from Holtsville

    US-NY-Locust Valley Type: part time or full time # of Openings: 2 Locust Valley Graduates/Students/Retirees all welcome to apply Facility Attendant - Customer Service For compliance purposes for NYS transparency, the expected salary range is $16.00 - $20.00. Compensation will be based on experience and other factors permitted by law. Facility Attendant- Customer Service: Great opportunity to work in our building materials supply area, answering questions, cutting lumber, assisting customers with loading purchases, handling inventory. At RBS, you will have: Amazing people to work with that help you succeed. Work/life balance with a culture of kindness and respect. Company-hosted family events. Rewarding careers with supportive management. Participation in philanthropic activities in the community. Professional Development | On-site & virtual training Stability from our long history of success and growth. Superior benefits including 401K, Med/Dent/Rx, LTD, Life, Ancillary benefits, Flex Spending, discounts & more The opportunity to grow your career and move up the ladder! Riverhead Building Supply is an Equal Opportunity Employer that respects the worth and dignity of all employees. EOE, including but not limited to disability and veteran status. For more info, please call ************. Facility Attendant -Customer Service Responsibilities JOB DESCRIPTION Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting lumber, and related materials to size requested by customer. Assisting customers in loading purchased materials into customer's vehicle. Marking prices on merchandise or price stickers, according to pricing guides. Straightening materials on display to maintain safe and orderly conditions in sales areas. Covering exposed materials, when required, to prevent weather damage. Counting material and recording totals on inventory sheets. Participates in special projects, as necessary and weekend availability required. Qualifications Facility Attendant -Customer Service Entry Level position. Heavier lifting required, knowledge of building materials helpful. Bi-lingual a plus. Must be available weekends. PM18 PIf83ec490c420-26***********4
    $16-20 hourly 2d ago
  • Ecommerce Customer Service Agent

    Beauty By Imagination (BBI

    Bilingual Customer Service Job 13 miles from Holtsville

    Beauty by Imagination (BBI) seeks a full-time ecommerce Customer Service Agent (CSA) to provide a fulfilling customer experience to direct consumers of its premium haircare products across multiple ecommerce sites. This key role will act as a liaison between BBI's brands and current and potential customers. The CSA will play a strategic role in converting new users into customers, and increasing customer satisfaction, loyalty and retention. The CSA will efficiently and effectively manage customer inquiries and concerns, keeping customer satisfaction at the core of every decision and behavior. The ideal candidate is an excellent communicator and problem solver who is passionate about creating an exceptional customer experience. PRIMARY RESPONSIBILITIES Ensure every customer inquiry from every touch point (phone, email, chat) receives a knowledgeable, friendly, swift and effective response Resolve all customer-related inquiries and issues accurately and efficiently Via a deep understanding of BBI's mission and product lines, offer personalized recommendations and suggest product substitutions as needed Communicate potential problems and opportunities, relevant customer feedback, and issue escalation to help the organization continuously improve customer service Identify and report possible website errors and technical problems Manage and respond to product reviews and questions on site Support the Customer Service Manager in implementing customer service policies and procedures As needed, enter phone orders into the store platform accurately and efficiently Support the Customer Service Manager as needed REQUIRED SKILLS & EXPERIENCE Proven experience providing customer service support in an ecommerce environment Previous experience as a live chat agent, preferably for multiple brands Working knowledge of customer service software, databases and tools (Zendesk and Zendesk Chat, for example) Familiarity with Microsoft Outlook and NetSuite and/or Shopify a plus Customer service orientation and positive attitude Proficiency in English Outstanding written and verbal communication skills along with active listening Ability to multi-task, set priorities and manage time effectively and with little oversight Strong organizational and problem-solving skills High level of accuracy and attention to detail Flexibility and responsiveness to continually changing and sometimes unpredictable contact volume
    $28k-36k yearly est. 2d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Bilingual Customer Service Job 33 miles from Holtsville

    Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English-speaking: $17.50/hr French-speaking: $20.00/hr Responsibilities: Answers incoming calls and processes orders. Resolves customer complaints, and troubleshoots issues to determine the best path for resolution. Correctly documents customer interactions and tracks call types. Maintains support service levels and upholds Luxottica's Customer Service standards. Owns follow-up with customers to resolve inquiries regarding order status, shipping status, and stock availability. Takes inbound phone calls for up to 90% of assigned shifts. Performs all other duties as assigned. Requirements: High school diploma 1+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice Strong verbal and written communication skills Demonstrated listening and comprehension skills A clear team player with strong interpersonal skills Ability to maintain composure when dealing with difficult customer situations Excellent time management skills - must be able to prioritize tasks efficiently Strong PC skills including MS Office; Word and Excel Ability to navigate information systems and the internet Preferred Requirements: Higher education degree Previous experience using SAP Previous experience in the optical industry, full knowledge of Luxottica's optical products, and a strong command of the industry language Bilingual French Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $17.5-20 hourly 6d ago
  • Customer Service Representative

    Medxwaste.com

    Bilingual Customer Service Job 32 miles from Holtsville

    MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions. Role Description We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills. Key Responsibilities: Bookkeeping: Maintain accurate financial records, including accounts payable and receivable. Prepare and process invoices, receipts, and payments. Assist with reconciliation Assist with budget preparation and financial forecasting. Customer Service: Serve as the first point of contact for customer inquiries via phone & email Provide information about services, resolving issues in a timely manner. Work with dispatcher to create customer schedules Maintain customer records and update information in our software Collaborate with other departments to address customer needs and concerns. Follow up with customers to ensure satisfaction and retention. Qualifications: Proven experience in bookkeeping or accounting, preferably in a similar role. Strong customer service skills with a friendly and professional demeanor. Excellent organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. High school diploma required; associate degree in accounting or related field preferred.
    $30k-38k yearly est. 6d ago
  • Customer Service Representative

    Onyx Packaging Corporation

    Bilingual Customer Service Job 24 miles from Holtsville

    : Onyx Packaging Corporation offers full-service custom design and manufacturing of secondary packaging across a variety of industries nationwide. As a dynamic and fast-growing business, we are looking for motivated, responsible and energetic individuals to join our team and help contribute to the growth and success of our organization. We are proud of our culture - one built on the ideology that everyone is valued, respected and encouraged to shape the future of our dynamic organization. Founded as a family business in 1976, we remain true to our original values of unparalleled service, quality and commitment to excellence in everything we do. Role Description: Customer Service Representative / Account Management The Customer Service Representative will represent Onyx Packaging to the customer and act as a critical liaison between the customer, sales and operations teams. As a CSR, you will be tasked with answering product and service questions, processing orders, preparing quotes and fulfilling customer needs to ensure complete costumer satisfaction. You will have constant communication internally, with customers and with vendors. Once familiar with the company's policies and procedures the customer service representative will be responsible to oversee a portfolio of assigned customers. Job Responsibilities: · Complete requests for quotes and orders · Provide backup for other functions · Manage orders with vendors and customers · Manage customer portals · Serve as lead point of contact for customers · Additional responsibilities as needed · Communicate progress of orders Hours, Pay, Benefits and More · Permanent Location: Syosset, NY · Hours: Full-time Mon-Fri 9:00am - 5:00pm · Salary: $65,000 - $70,000 + Bonus · Benefits: Medical, Dental, Vision, Life, 401k, PTO, Paid Holidays Position Requirements · Excellent verbal and written communication skills · Service orientation: Makes extra effort to satisfy customer and company needs · Strong Time Management Skills · Positive attitude and the ability to work well in a team environment · Solid experience with Microsoft Office (particularly Excel) · NetSuite experience a plus
    $31k-39k yearly est. 5d ago
  • Client Services

    Platinum Filings LLC

    Bilingual Customer Service Job 36 miles from Holtsville

    Client Service Representative About Platinum Filings: Platinum Filings is a global leader in due diligence, corporate, and compliance services for industry professionals. Specializing in the searching, filing, and retrieval of public records nationwide and globally, we serve leading law firms, corporations, and financial institutions with disruptive speed and efficiency. At the core of our services are innovation and excellence, backed by proprietary technology that is shaping the future of our industry. Why Join Platinum Filings? Build a career that builds you. With over a decade of fast growth, Platinum Filings is one of the U.S.'s fastest-growing companies. Here, we offer more than jobs; we provide a platform to ignite your passion, build expertise, and chart a path toward professional excellence. Our team-driven culture is founded on collaboration, quality, and innovation, with a high-energy, action-packed, and supportive office environment. We have zero turnover and hire only the best, ensuring a culture where team members thrive and exceed expectations. Your Role as Client Service Representative: As a vital member of our Valley Stream, NY office, you will play a critical role in ensuring a first-class client experience. You'll handle a variety of responsibilities, including: Processing corporate filings, lien research requests, and other orders. Responding to client inquiries via phone and email. Preparing quotes, processing orders, and working with our fulfillment teams. Providing essential support in resolving client issues to maintain exceptional client satisfaction. This role is diverse, challenging, and rewarding, with full training and support to help guarantee your success and growth within Platinum Filings. What We're Looking For: Education & Experience: Bachelor's degree, current college enrollment with evening classes, or equivalent work experience. Skills: Strong writing abilities, command of the English language, and proficiency in Microsoft Office Suite. Attributes: Exceptional multitasking skills, a positive attitude, strong interpersonal skills, and the ability to handle stressful situations with poise, understanding, and tact. What We Offer: Benefits: Comprehensive package including 401(k) matching, health, dental, and life insurance, paid time off, parental leave, Flexible Savings Accounts, volunteer time off, free snacks, and gym membership reimbursement. Work Environment: A collaborative, supportive atmosphere that values work-life balance. Growth Opportunities: Extensive training, mentoring, and clear paths for professional advancement within the company. If you're ready to embark on an exciting career path with one of the industry's top companies, we'd love to hear from you!
    $56k-95k yearly est. 4d ago
  • Customer Service Documentation Coordinator

    Liberty Global Logistics LLC 4.8company rating

    Bilingual Customer Service Job 34 miles from Holtsville

    Liberty Global Logistics is a New York-based logistics company. Come join our growing team! The Customer Service Documentation Coordinator will manage the terminal operations and documentation processes for all international & domestic cargo shipments utilizing various modes of transport for a dynamic organization. This role is responsible for managing all data relevant to all bookings and communication between LGL and customers (both commercial and military), tracking and tracing of all cargo and documentation, all terminal reports, EDI for specific cargo types, and communication with agents and managing all relevant information regarding commercial bills of lading and manifests. Duties and Responsibilities: Booking Process for Commercial & Military cargoes Create bookings for commercial customers/maintain bookings database Ensure bookings are properly conveyed to internal and external parties via the cargo trackers Review On Ground reports and Release Lists for accuracy after creation Assist in managing the OTO process with the support of the Assistant Customer Service Manager Create, Update and Maintain Cargo Tracker Reports for every voyage Keep track of booking modification emails that come in and update cargo tracker if necessary and alert appropriate team members when applicable Required Delivery Date (RDD) maintenance for all Military bookings to ensure we are meeting customer requirements Cargo Tracking and Tracing Daily review of bookings and on ground inventories to ensure cargo is being delivered against bookings Interface with customers on estimated arrivals to the ports for all units Requesting VGMs from customers and updating the Cargo Tracker Interface with customers to ensure titles/documents for customs clearance are sent timely Cargo Inventory Management Responsible for receiving inventory and loaded reports to terminals and distributing to internal departments Ensure all discrepancies are resolved and 100% cargo inventory is maintained Customers and Agents Liaison Liaise with agents (domestic and overseas) for the purpose of information flow and accuracy Create and send notice of arrivals to agents and customers Respond to Customer inquiries Documentation & EDI Ensure all relevant EDI for all Military Liner moves happen timely and accurately per the Universal Service Contract (USC) Create and distribute Bills of Lading to customers and agents Request Shipping Instructions OEM EDI transactional updates Work with Accounting to track Customer payments Complete any port specific documentation sheets required, as deemed necessary Maintain dock receipts for all cargoes from all US ports per voyage Maintain Consignee contacts per vessel for all military cargoes All aspects of Customs clearance and submission Container Royalty Funds Competencies: The following competencies are essential to perform this job successfully: • Communication-ability to speak clearly and persuasively in positive or negative situations, while always maintaining a profession tone, demonstrates excellent verbal and written skills. • Planning/organizing-prioritizes and plans work activities, uses time efficiently and develops realistic action plans. Ability to work independently. • Teamwork - Thrives in a team-oriented environment, understands the role of other departments and the importance of a positive working relationship. Works according to the “One Team” concept. • Quality management-the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. Utilizes root cause analysis to solve document process gaps and failures resulting in improvements. • Problem solving-identify and resolve problems in a timely manner and gathers and analyzes information skillfully. Education, Training & Experience This position requires an undergraduate degree or equivalent experience in a similar position. Maritime experience is preferred but not required. Hazmat experience is preferred, but not required. Intermediate to advanced Excel skills are required. Salary range: $50,000 - $60,000 The Company is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The Company will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, leaves of absence, compensation, and training.
    $50k-60k yearly 5d ago
  • Client Services Representative

    Monte Financial Group, LLC

    Bilingual Customer Service Job 40 miles from Holtsville

    Monte Financial Group, LLC is a fee-only financial planning and investment advisory firm based in Guilford, Connecticut. Our expanding team of eleven operates across two business segments: Wealth Management and Asset Management. We are currently looking for a Client Service Associate to join our Wealth Management division and contribute to our continued growth and success. Job Summary As a Client Service Associate, you will be a part of the firm's Wealth Management team. This position is onsite, located at our Guilford, CT office. Responsibilities will include supporting the firm's Wealth Advisors by responding to client inquires, completing client onboarding and account maintenance tasks, and developing quality relationships with our custodians. Key Accountabilities Deliver exceptional client service by addressing client needs and concerns effectively, supporting clients throughout their financial journey, and ensuring a high level of client satisfaction. Prepare all custodian paperwork for new clients/accounts and interface with custodians to ensure accurate set-up and transfer of assets. This includes account maintenance, such as trustee changes, account registration changes, etc. Respond to all client correspondence and inquiries in a timely and professional manner, ensuring clear and effective communication. Work closely with custodian operations teams to accurately execute account administration and transaction processing, addressing any issues or discrepancies promptly. Maintain and update all relevant client information in the CRM and document management systems, ensuring accuracy and confidentiality. Stay informed about industry regulations and compliance requirements to ensure all client interactions and account processes meet legal and firm standards. Qualifications Highly organized with exceptional attention to detail and the ability to support multiple advisors. Responsive and effective communicator, both verbally and in writing. Uphold strong ethical standards with a steadfast commitment to maintaining the confidentiality of sensitive client and firm information. Tech-savvy with proficiency to quickly learn new tools, platforms, and software. Capable of working both independently and as part of a team. Flexible and adaptable to tight deadlines and evolving client needs. Education, Experience, Licenses & Designations BA/BS degree 3+ years of administrative or client service experience, preferably in financial services Proficient in Microsoft Office
    $31k-50k yearly est. 2d ago
  • Call Center Customer Service Representative

    Lloyd Staffing 4.2company rating

    Bilingual Customer Service Job 19 miles from Holtsville

    We are building a team of MEDICAL BILLERS and ADMINISTRATIVE TALENT that want to learn and grow as a medical biller and customer service professional. Key Responsibilities: Efficiently manage and collect receivables on medical insurance claims from insurers. Utilize our software to track, document, and process claims activities. Communicate with insurance companies via phone and email to resolve billing issues. Send out appeal letters from our extensive library to address denied or underpaid claims, ensuring proper payment. Maintain accurate records of all collection and appeal activities. Job Requirements Previous experience in business or medical office settings, particularly in billing or accounts receivable. Responsible and mature mindset. Strong reading and communication skills. Ability to meet deadlines. High attention to detail and accuracy. What We Offer: Competitive Pay: Hourly rates based on your experience. Health Care Benefits: Comprehensive health insurance coverage. 401k Plan: Secure your future with our 401k program. Paid Time Off: 14 days of PTO to rest and recharge. Training: Thorough training to ensure your success. Work-Life Balance: Enjoy a 40-hour workweek with no weekend hours.
    $32k-38k yearly est. 5d ago
  • Customer Support Representative

    Collabera 4.5company rating

    Bilingual Customer Service Job In Holtsville, NY

    - Job Description **Customer Support Representative** Contract: Holtsville, New York, US Salary: $17.00 Per Hour Job Status: Expired **This Job is no longer accepting applications** **Title:**IT Customer Service Representative (100% remote) **Location:**Holtsville,NY 11742 **Duration:** 03+ months **Job duties:** * Provides assistance to customers during all phases of the inventory process. * Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories. * Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer. * Prepares and enters required client information/requests into department's database to document customer interaction and resolution. * Works under close supervision to answer questions regarding company products and services. * Directs callers to appropriate resources * Escalates complex questions to more senior representatives **Requirements:** * HS Diploma and College background required. * Light IT background preferred. * Prior customer service experiences a must. * Excellent communications skills. * Computer literate; exposure to Windows environment. * Worked remote previously preferred * Flexible availability (especially weekends) a plus **Privacy Overview** CookieDurationDescription
    4d ago
  • Customer Success Coordinator - Hiring Now!! 3+ Roles to be filled IMMEDIATELY!!

    Revive Staffing Solutions

    Bilingual Customer Service Job In Holtsville, NY

    Job Description: How you will do it Provide support to Customer Success Manager for successful execution of customer's inventory events. This includes, but is not limited to: Upload store address listing to the OMIS database Create and release ALL work order(s) (minimum 10 days before ship) Create and release documentation for printing (IDs, IPWs, Client-specific flyers) Create/Update Region Validity File (if applicable) Create/Update District Validity File (if applicable) Create/Update Store Validity File and upload Post inventory schedule to the LAN and Customer Support Schedule Maintain all schedules and manage schedule changes. That often means updating the store changes in multiple places (validity file, schedule on LAN, work order, possible new files) for just a single store date change. Engage client re: questions/requests (missing equipment, missing supplies,) Facilitate last minute client requests (recall/update/create work orders, update schedules, create documentation) Follow up on late/lost shipments to customer Create and submit client invoices to Client billing department Follow up with client on missing equipment (not returned to Client) Equipment Forecasting - Post a years' worth of work orders for all clients What we look for • Minimum 2 years of experience in office/business environment • Proficient in Microsoft Office, specifically Excel • Ability to multitask, be agile, manage multiple projects • Ability to learn processes, internal software, quickly and efficiently
    $40k-59k yearly est. 9d ago
  • BIA Customer Service Agent (personal lines)

    Arbella Insurance 4.6company rating

    Bilingual Customer Service Job 28 miles from Holtsville

    As a member of the Arbella Insurance Group, Bearingstar is one of the leading property and casualty insurance providers in Massachusetts and Connecticut writing over $100 million in premium. Bearingstar possesses a dynamic culture that has an independent agency feel along with the strength and resources of a large parent company. This allows us to offer competitive salaries, bonus above commission, excellent benefits, and great training and development programs. We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries. We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more. Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must. The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
    $31k-36k yearly est. 20h ago
  • Reservation Agent

    Garden City Hotel 4.2company rating

    Bilingual Customer Service Job 32 miles from Holtsville

    A landmark of gracious hospitality and first-class service on Long Island, New York, the elegant and historic Garden City Hotel welcomes guests into spacious and luxurious guest rooms and suites, and delights with an array of new dining experiences, including Red Salt Room by David Burke. Explore all that our iconic address has to offer in the heart of picturesque Garden City. We pride ourselves on our meticulous attention to detail and relentless drive towards success. We are looking for Hospitality Professionals to help us reinforce the standards that historically make us one of the best in the business. We currently have a career opportunity available for an experienced Hotel Reservation Sales Agent. Responsibilities include, but are not limited to: Reservations Sales Agents play a leading role in generating revenue for the hotel. You will field nearly all inquiries for transient reservations and must convert as many of these calls as possible into confirmed reservations. After quoting rates appropriate to specific requests, you must obtain agreement from the caller and confirm a reservation. You must be able to follow sell strategy as determined by revenue management; listen and communicate effectively with a wide range of callers; close the sale; and input detailed information into the property management system (Opera), accurately and efficiently. You are responsible for handling group blocks and inputting rooming lists, selling gift certificates, processing travel agent commissions, and proper coding of market segments and corporate accounts. The position is also responsible for providing overall reservations support for the hotel. Requirements: Prior experience in a travel agency or hotel (Front Desk/Reservations). Excellent customer service and telephone communications skills are a must. Must be able to handle high telephone call volume, and respond to a high volume of email correspondence. Must be organized, detailed and have excellent follow up skills. Must have computer skills; GDS and hotel property management system experience is preferred. Must maintain a positive attitude and tone of voice while communicating with all callers. Must be flexible with schedules and able to work holidays and weekends. Benefits: Group Health Insurance Plans (Medical, Dental, Vision) Company Paid Life Insurance Alfac Supplemental Short Term Disability, Accident Advantage and Cancer Care Plans Long Term Disability 401k Retirement Savings Plan Paid Vacation Days and Paid PTO Days Please submit resume for consideration. EOE/M/F/D/V Job Type: Full-time Pay: From $20.00 per hour
    $20 hourly 60d+ ago
  • Client Engagement Specialist

    Primma, LLC

    Bilingual Customer Service Job 32 miles from Holtsville

    is 100% onsite in our Roslyn, NY office** General Summary: Assist the Underwriting department in meeting clients' needs and work closely with both Underwriting and Marketing to strengthen client relationships. Essential Duties & Responsibilities: Immediately respond to Quick Quotes by calling and emailing prospective physician quotes and answer any follow-up questions Increase hit ratio and provide weekly report to VP of Underwriting Re-engage any partial or incomplete eAPP to completion Increase eAPP hit ratio and report data monthly Increase customer retention by collaborating with the underwriters and Marketing to ensure direct insureds are kept up-to-date on new products or services Collaborate with Marketing and Underwriting to formulate strategies as to how EmPRO can improve the overall experience for customers connecting with EmPRO via Quick Quote, eAPP or via phone Facilitate positive reviews/testimonials from clients Track and report on client interactions and engagement metrics Assist in new business development to grow broker book of business Attend marketing and professional association conferences as needed Assist in managing specific accounts to monitor client's needs and overall business relationship satisfaction Work with Marketing team to enhance EmPRO presence by giving feedback from clients and conferences. Monitor new business emails and respond to such inquiries from voicemail or email All other duties deemed appropriate Education & Qualifications: Must have college degree; field of study preferred in Marketing, Communications, Business Must have at least one year of strong customer service experience Must be able to travel locally as needed Must be able to travel overnight to conferences approximately 5 times per/year Must dress in professional business attire at all client-facing events. Although not all inclusive, includes clothing that is neat, clean, and tidy in appearance, suits, sports jackets, dresses, blouses and shirts with ties Strong ability to work with varied personalities while maintaining a cooperative, courteous and professional relationship (with insureds and brokers) Must be proficient in Microsoft Office Suite Must demonstrate ability to learn and be comfortable on different platforms such as eOasis, Tableau Must be detail-oriented and have good organizational skills Ability to effectively communicate with others in a professional manner Ability to function in a professional office environment and utilize standard office equipment The actual compensation for this position will be determined by experience and other factors permitted by law.
    $52k-90k yearly est. 2d ago
  • Reservationist

    The Northport Hotel

    Bilingual Customer Service Job 17 miles from Holtsville

    Benefits: Competitive salary Flexible schedule Training & development Job Title: Reservationist Position Type: Full-time/Part-time The Northport Hotel is a premier destination offering exceptional accommodations and world-class dining in a charming and historic setting. We pride ourselves on delivering personalized guest experiences and creating memorable stays for every guest. Job Summary: The Reservationist is responsible for managing guest reservations efficiently and courteously, providing a seamless booking experience, and ensuring all guest needs are met. The ideal candidate will have excellent communication skills, attention to detail, and a passion for delivering outstanding customer service. Key Responsibilities: Manage guest reservations: Handle all incoming phone calls, emails, and online inquiries related to room and dining reservations. Provide information: Offer detailed information about our dining options, and available menus. Maximize bookings: Identify opportunities to upsell and promote special offers or upgrades to enhance the guest experience. Input reservations: Accurately enter reservations into the Open Table system, ensuring all guest preferences and special requests are noted. Coordinate with departments: Work closely with the restaurant teams to ensure smooth communication of guest arrivals and requests. Resolve guest inquiries: Address any questions or concerns from guests related to their reservations promptly and professionally. Follow hotel policies: Ensure all reservations are made in accordance with hotel policies, including cancellation and modification terms. Qualifications: Previous experience in a reservationist, or customer service role (hospitality industry experience preferred). Experience with OpenTable or other restaurant reservation systems preferred. Strong communication skills, both written and verbal. High attention to detail and the ability to multitask in a fast-paced environment. Friendly, professional, and a team player with a passion for hospitality. Flexibility to work shifts, including evenings, weekends, and holidays. Benefits: Competitive hourly wage or salary (depending on experience) Employee discounts on dining and accommodations Opportunities for career growth within the hotel A supportive and dynamic work environment How to Apply: If you are passionate about hospitality and enjoy helping guests create unforgettable experiences, we encourage you to apply. Compensation: $20.00 - $22.00 per hour The Northport Hotel is a brand new boutique hotel in the heart of historic Northport NY. We offer 26 luxury rooms that feature 5 star amenities and a service experience to match. We are proud to be the home of our 170 seat casual fine dining restaurant serving lunch, brunch, pre theater and dinner 7 days per week. We are guided by our mission and vision statements to provide extraordinary guest experiences to all who visit us. To do this we are looking for team members that love to serve others, work in a team first environment and enjoy continually striving to be the best to join the team. If you feel you can make a positive impact on each guest who visits the hotel, we would like to speak to you. We offer competitive wages & benefits, clear vision on our why we are who we are, respect for each and every team member, training and an inclusive environment.
    $20-22 hourly 60d ago
  • Client Engagement Specialist

    Payarc

    Bilingual Customer Service Job 34 miles from Holtsville

    We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time. We started our journey by providing smart and simple payment processing tools and products but haven't stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions. Our mission is to give companies the tools they need to change the future of their business. Job Summary In this role, you will be required to interact with customers and clients and be able to identify and troubleshoot all issues. This position will perform all technical support and customer service activities for partners and merchant clients including; professional communication, troubleshooting technical issues related to payment authorizations, batching, clearing, and settlement remote technical support for various payment terminals and payment gateways, along with assisting other customer service functions and triaging issues between other company departments. This position will report directly to the Client Engagement Manager. Requirements Responsibilities & Duties Independently assist merchants/agents with any issues that arise, including questions regarding authorizations, batches, clearing, settlement, deposits analysis within company proprietary software, the TSYS and Fiserv platform, and a dozen other 3rd party applications. Build gateway profiles to enable merchants to accept credit cards through an EMV payment terminals and card not present method using their knowledge of the business to determine the correct program as well as appropriate encryption keys Use critical thinking skills to troubleshoot technical issues by researching issues using the knowledge learned during training and on the job expertise to determine the root cause of the issue Work independently and within the team to collaborate and solve various technical issues throughout the day Provide expertise customer service to existing clients over the phone and email Train merchants on using payment applications (EMV and Virtual Gateways) and company software platforms (CurvPOS and Curv Payment Gateway) Guide merchants through PCI compliance program Understand activities and duties of all company departments and use this knowledge to resolve technical issues Show initiative and take lead over new projects that are assigned to the support team, some examples of this include application of new pricing updates for merchants, new terminal software updates and updating PCI information for all merchants Other duties as assigned. Skills/Competencies Extremely detail oriented Ability to multi-task Good interpersonal skills Strong communication skills Strong relationship building skills Influencing skills Build solutions/problem solver Qualifications / Experience Required 6+ months of relevant experience Spanish speaking a plus Proficient in Microsoft Word/Excel Education Requirements · High School Degree · College degree preferred PM22 Salary Description Starting at $60,000
    $60k yearly 48d ago
  • Client Engagement Specialist

    Payarc LLC

    Bilingual Customer Service Job 34 miles from Holtsville

    > Client Engagement Specialist Client Engagement Specialist Description We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time. We started our journey by providing smart and simple payment processing tools and products but haven't stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions. Our mission is to give companies the tools they need to change the future of their business. **Job Summary** In this role, you will be required to interact with customers and clients and be able to identify and troubleshoot all issues. This position will perform all technical support and customer service activities for partners and merchant clients including; professional communication, troubleshooting technical issues related to payment authorizations, batching, clearing, and settlement remote technical support for various payment terminals and payment gateways, along with assisting other customer service functions and triaging issues between other company departments. This position will report directly to the Client Engagement Manager. Requirements **Responsibilities & Duties** * Independently assist merchants/agents with any issues that arise, including questions regarding authorizations, batches, clearing, settlement, deposits analysis within company proprietary software, the TSYS and Fiserv platform, and a dozen other 3rd party applications. * Build gateway profiles to enable merchants to accept credit cards through an EMV payment terminals and card not present method using their knowledge of the business to determine the correct program as well as appropriate encryption keys * Use critical thinking skills to troubleshoot technical issues by researching issues using the knowledge learned during training and on the job expertise to determine the root cause of the issue * Work independently and within the team to collaborate and solve various technical issues throughout the day * Provide expertise customer service to existing clients over the phone and email * Train merchants on using payment applications (EMV and Virtual Gateways) and company software platforms (CurvPOS and Curv Payment Gateway) * Guide merchants through PCI compliance program * Understand activities and duties of all company departments and use this knowledge to resolve technical issues * Show initiative and take lead over new projects that are assigned to the support team, some examples of this include application of new pricing updates for merchants, new terminal software updates and updating PCI information for all merchants * Other duties as assigned. **Skills/Competencies** * Extremely detail oriented * Ability to multi-task * Good interpersonal skills * Strong communication skills * Strong relationship building skills * Influencing skills * Build solutions/problem solver **Qualifications / Experience Required** * 6+ months of relevant experience * Spanish speaking a plus * Proficient in Microsoft Word/Excel **Education Requirements** · High School Degree · College degree preferred PM22 Salary Description Starting at $60,000
    5d ago
  • Reservationist

    Transdevna

    Bilingual Customer Service Job 27 miles from Holtsville

    Transdev in Bridgeport, CTis hiring a Reservationistto intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of $18.00/hour + Comprehensive health, dental, and vision insurance offerings + Retirement savings (401K) plan + Paid time off and sick days + Opportunities for professional growth and advancement. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. Transdev US is the largest private sector operator of multiple modes of transit in the United States, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 300 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming. ************************** The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 3720 Pay Group: QQP Cost Center: 150 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.
    $18 hourly 30d ago
  • Client Experience Specialist

    Tilebar 3.9company rating

    Bilingual Customer Service Job 39 miles from Holtsville

    Tilebar is a rapidly expanding company that is revolutionizing the tiles industry in the United States through the implementation of cutting-edge technology, innovative practices, and a distinctive product line. Our aim is to reshape the way homeowners shop for tiles and home decor. With an ambitious vision to become the leading player in the multi-billion dollar tiles market, we are seeking a highly motivated and detail-oriented Client Experience Specialist to join our dynamic team. In this role, you will play a vital part in our growth trajectory. Our Client Experience team members handle all inbound and outbound contacts from our clients efficiently, and thoroughly via voice, email, live chat, messaging, and social media. They act as subject matter experts in all areas within the Customer Relations department. Client Experience Specialist support their peers and management by taking front line and escalated client contacts and see matter through to resolution. Providing a best-in-class experience for all clients. Essential Duties & Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Responds to clients in an efficient, friendly, and professional manner over the phone, email, social media, or messaging channels Demonstrate and uphold department and company guidelines, policies and procedures Displays a positive attitude and work with integrity Exhibits the ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively Demonstrates required skills; adapts to new technologies; troubleshoots technological problems Manages difficult or emotional client situations; responds promptly to client needs; solicits client feedback to improve service; responds to requests for service and assistance; meets commitments. Can balance out the best interest of client and company Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; selects and uses appropriate communication methods Adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events Builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet client objectives Dependable and reliable, follows schedule and instructions, responds to management direction; takes responsibility for own actions Shows initiative taking independent actions and calculated risks; asks for and offers help when needed Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly Can maintain a high level of professionalism despite any challenging situations that may arise Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education: High School Diploma or equivalent required Experience Minimum (1-3) years of relevant work experience within the Customer Service and Contact Center environment is required. Experience or relevant work experience in the Tile, Natural Stone, Textile, Furniture, Building Materials, Interior Design, or e-Commerce industries is strongly preferred Knowledge of, and experience with, Microsoft Suite, Sales Pad, Magento, Zendesk systems a plus Exceptional problem-solving and math skills Benefits: 401(k) and company match program Health, Dental and Vision insurance TeleHealth Program Disability insurance Employee assistance program Flexible spending account Life insurance Paid time off and Personal days Free daily lunch The salary range for this position is $20 to $24 per hour. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. At Soho Studio LLC/TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees. Soho Studio LLC/TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.
    $20-24 hourly 60d+ ago

Learn More About Bilingual Customer Service Jobs

How much does a Bilingual Customer Service earn in Holtsville, NY?

The average bilingual customer service in Holtsville, NY earns between $27,000 and $42,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.

Average Bilingual Customer Service Salary In Holtsville, NY

$34,000

What are the biggest employers of Bilingual Customer Services in Holtsville, NY?

The biggest employers of Bilingual Customer Services in Holtsville, NY are:
  1. ContinuumGlobal
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