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Bilingual customer service salary

Average bilingual customer service salary

$15.57

$32,388 yearly

Entry-level bilingual customer service salary
$26,000 yearly salary
Updated January 8, 2025

Understanding Bilingual Customer Service Salaries

Bilingual customer service representatives play a crucial role in connecting businesses with a diverse customer base. As of October 2025, the average salary for this position is approximately $32,388 annually. Salaries can vary significantly based on factors such as location, experience, and industry. For example, representatives in states with high demand for bilingual support, like California and New York, often earn more than their counterparts in other regions.

Experience also plays a vital role in determining salary. Entry-level positions typically start around $15.57 per hour, while those with several years of experience can earn significantly more. Additionally, specialized roles within larger organizations may offer higher compensation, reflecting the value of bilingual skills in enhancing customer satisfaction.

For job seekers, understanding the salary landscape can aid in negotiating pay and evaluating job offers. Resources like Zippia provide valuable insights into salary estimates and trends, helping candidates make informed career decisions. Explore various job listings to find opportunities that align with your skills and salary expectations.

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Where can a Bilingual Customer Service earn more?

Compare salary by location
Vs
60k
40k
20k
131
Columbus, OH$36,144
Knoxville, TN$30,131
Compare salary by company
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66k
46k
26k
6k
Uline$41,105
Planet Home Lending$35,988

Bilingual customer service salaries by experience level

Bilingual customer service salary estimates from across the web

Based on the latest salary information compiled by Zippia, Glassdoor, Ziprecruiter, SalaryExpert and Comparably, the average salary for a bilingual customer service typically falls between $32,388 and $50,138.
zippia
$32,388yearly
glassdoor[1]
$48,053yearly
comparably[2]
$50,138yearly
ZipRecruiter[3]
$36,397yearly
SalaryExpert[4]
$45,377yearly

Average bilingual customer service salary by state

The highest-paying states for bilingual customer services are Alaska, Washington, and Wyoming. The lowest average bilingual customer service salary states are West Virginia, Arkansas, and Mississippi.

  • State view
  • County view
Average salary:

Highest paying states for bilingual customer services

RankStateAvg. salaryHourly rate
1Wyoming$36,297$17.45
2North Dakota$33,846$16.27
3Minnesota$36,133$17.37
4Alaska$42,807$20.58
5New Hampshire$33,741$16.22
6Ohio$32,533$15.64
7Vermont$35,312$16.98
8Michigan$32,684$15.71
9Wisconsin$33,550$16.13
10Washington$37,189$17.88
11Iowa$31,387$15.09
12Indiana$32,335$15.55
13Montana$32,097$15.43
14Illinois$33,350$16.03
15Massachusetts$35,205$16.93
16Pennsylvania$32,792$15.77
17Arizona$32,128$15.45
18New Jersey$34,820$16.74
19Delaware$33,321$16.02
20Kentucky$30,306$14.57
21Connecticut$33,644$16.18
22South Dakota$30,676$14.75
23Oregon$34,186$16.44
24Nevada$31,800$15.29
25Tennessee$29,846$14.35
26New York$34,509$16.59
27Kansas$30,905$14.86
28District of Columbia$36,277$17.44
29California$35,837$17.23
30Utah$31,420$15.11
31Colorado$32,769$15.75
32North Carolina$30,634$14.73
33Missouri$30,618$14.72
34Rhode Island$31,123$14.96
35Maryland$33,208$15.97
36New Mexico$29,469$14.17
37Texas$29,515$14.19
38West Virginia$27,493$13.22
39Nebraska$28,957$13.92
40Alabama$29,176$14.03
41Mississippi$27,033$13.00
42South Carolina$28,619$13.76
43Maine$26,810$12.89
44Idaho$29,295$14.08
45Florida$28,575$13.74
46Virginia$30,612$14.72
47Oklahoma$26,022$12.51
48Georgia$28,526$13.71
49Louisiana$25,245$12.14
50Arkansas$27,396$13.17
51Hawaii$29,069$13.98

Highest paying cities for bilingual customer services

The highest-paying cities for bilingual customer services are Minneapolis, MN, Corona, CA, and New York, NY.

RankCityAvg. salaryHourly rate
1Minneapolis, MN$36,144$17.38
2Corona, CA$35,536$17.08
3New York, NY$34,467$16.57
4Portland, OR$34,142$16.41
5Hartford, CT$33,641$16.17
6Chicago, IL$33,421$16.07
7Madison, WI$33,376$16.05
8Baltimore, MD$33,279$16.00
9Colorado Springs, CO$32,820$15.78
10Lansing, MI$32,631$15.69
11Columbus, OH$32,326$15.54
12Phoenix, AZ$32,192$15.48
13Indianapolis, IN$32,168$15.47
14Las Vegas, NV$31,742$15.26
15West Valley City, UT$31,432$15.11
16Greensboro, NC$30,878$14.85
17Wichita, KS$30,710$14.76
18Columbia, MO$30,698$14.76
19El Paso, TX$30,691$14.76
20Knoxville, TN$30,131$14.49

Bilingual Customer Services are the most in-demand in these five cities:

  1. Minneapolis, MN
  2. Corona, CA
  3. New York, NY
  4. Portland, OR
  5. Hartford, CT

Bilingual customer service salary details

A bilingual customer service's salary ranges from $26,000 a year at the 10th percentile to $39,000 at the 90th percentile.

Average bilingual customer service salary graph
Average bilingual customer service salary graph, trends, and summary

What is a bilingual customer service's salary?

PercentileAnnual salaryMonthly salaryHourly rate
90th Percentile$39,000$3,250$19
75th Percentile$36,000$3,000$17
Average$32,388$2,699$16
25th Percentile$29,000$2,417$14
10th Percentile$26,000$2,167$13

Highest paying bilingual customer service jobs

The highest paying types of bilingual customer services are customer service expert, customer service executive, and customer service professional.

Job titleAnnual salaryMonthly salaryHourly rateJob openings
Customer Agent$31,834$2,653$15.30211,832
Customer Service Representative$32,260$2,688$15.51209,515
Customer Service Professional$46,620$3,885$22.41251,374
Customer Service And Billing$32,444$2,704$15.60205,689
Customer Service Consultant$37,471$3,123$18.02225,026
Customer Service Technician$36,757$3,063$17.67282,953

Top companies hiring bilingual customer services now:

  1. Progressive jobs (74)
  2. Allstate jobs (61)
  3. AT&T jobs (142)
  4. General Dynamics jobs (154)
  5. T-Mobile jobs (165)

Which companies pay bilingual customer services the most?

Bilingual customer service salaries at Uline and Thermo Fisher Scientific are the highest-paying according to our most recent salary estimates. In addition, the average bilingual customer service salary at companies like Berlin Packaging and Oracle are highly competitive.

RankCompanyAverage salaryHourly rate
1Uline$41,105$19.76
2Thermo Fisher Scientific$39,410$18.95
3Berlin Packaging$39,087$18.79
4Oracle$38,540$18.53
5GEICO$37,723$18.14
6Sentry$37,554$18.05
7Radiac Abrasives$37,405$17.98
8Anheuser-Busch$37,133$17.85
9Intuitive Surgical$36,903$17.74
10USAA$36,881$17.73
11Beacon Hill Staffing Group$36,802$17.69
12University of Nebraska System$36,640$17.62
13NV Energy$36,539$17.57
14The Travelers Companies$36,485$17.54
15Pentagon Federal Credit Union (penfed Credit Union)$36,215$17.41
16Chewy$36,130$17.37
17Waste Connections$36,047$17.33
18Spectrum$36,002$17.31
19State Bar of Texas$35,988$17.30
20Planet Home Lending$35,988$17.30

Wage gap by gender, race and education

$34,000$33,600$33,200$32,800$32,400$32,000
MaleFemale

Bilingual Customer Service salary by industry

The average bilingual customer service salary varies across industries:

  • The average bilingual customer service salary in the insurance industry is $33,646, the highest of any industry.
  • The average bilingual customer service salary in the finance industry is $33,458.
  • Bilingual customer services in the professional industry earn an average salary of $30,238, the lowest of any industry.

Highest paying industries for bilingual customer services

RankIndustryAverage salaryHourly rate
1Insurance$33,646$16.18
2Health Care$33,458$16.09
3Finance$33,282$16.00
4Technology$33,224$15.97
5Telecommunication$33,119$15.92
6Retail$31,806$15.29
7Professional$30,238$14.54

High paying bilingual customer service jobs

Bilingual customer service salary trends

The average bilingual customer service salary has risen by $4,719 over the last ten years. In 2014, the average bilingual customer service earned $27,669 annually, but today, they earn $32,388 a year. That works out to a 11% change in pay for bilingual customer services over the last decade.

Compare bilingual customer service salaries for cities or states with the national average over time.

Average bilingual customer service salary over time

Compare bilingual customer service salaries for individual cities or states with the national average.

Bilingual customer service salary by year

YearAvg. salaryHourly rate% Change
2025$32,400$15.57+3.1%
2024$31,400$15.08+2.8%
2023$30,500$14.67+2.5%
2022$29,700$14.29+1.8%
2021$29,200$14.04+1.8%

Recently added bilingual customer service salaries

CompanyJobLocationDate addedSalary
TtecBilingual Customer Service and Sales Representative-Spanish-English-RemoteTempe, AZ06/29/2025$33,392
TtecBilingual Customer Service Representative-JapaneseSan Francisco, CA06/29/2025$43,827
TtecBilingual Customer Service Representative-SpanishMcAllen, TX06/29/2025$37,566
TTECBilingual Customer Service Representative-SpanishLas Vegas, NV06/29/2025$37,566
TtecBilingual Customer Service Representative-Spanish English-RemoteNew York, NY06/29/2025$41,573
CarringtonresBilingual Customer Service Specialist, IWestfield, IN06/29/2025$41,740
CarringtonresBilingual Customer Service Specialist, IPlano, TX06/29/2025$41,740
Teletech Services CorporationBilingual Customer Service Representative-SpanishMcAllen, TX06/29/2025$37,566
Teletech Services CorporationBilingual Customer Service Representative-JapaneseSan Francisco, CA06/29/2025$43,827
Teletech Services CorporationBilingual Customer Service and Sales Representative-Spanish-English-RemoteBristol, CT06/29/2025$33,392

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