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Job outlook for bilingual customer services in the United States
Bilingual customer service job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected bilingual customer service job growth rate is -4% from 2018-2028.
About -105,300 new jobs for bilingual customer services are projected over the next decade.
Bilingual customer service salaries have increased 11% for bilingual customer services in the last 5 years.
There are over 438,521 bilingual customer services currently employed in the United States.
There are 201,631 active bilingual customer service job openings in the US.
The average bilingual customer service salary is $32,388.
Are bilingual customer service jobs in demand?
No, bilingual customer service jobs are not in demand. Bilingual customer service demand is projected to decline -4% from 2018 to 2028.
Bilingual customer service job and salary trends over time
Compare the number of bilingual customer service jobs and the average bilingual customer service salary over time.
Bilingual customer service jobs over time
Bilingual customer service job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 438,521 | 0.13% |
| 2020 | 445,787 | 0.13% |
| 2019 | 459,315 | 0.14% |
| 2018 | 451,790 | 0.14% |
| 2017 | 435,488 | 0.13% |
Average bilingual customer service salary over time
Bilingual customer service salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $32,388 | $15.57 | +3.2% |
| 2024 | $31,375 | $15.08 | +2.8% |
| 2023 | $30,507 | $14.67 | +2.6% |
| 2022 | $29,730 | $14.29 | +1.8% |
| 2021 | $29,197 | $14.04 | +1.8% |
Bilingual customer service jobs by state
The map below shows you the number of bilingual customer service job openings in each state. The darker areas on the map show where bilingual customer services earn the highest salaries across all 50 states.
Average salary: Job openings:
Most common states for bilingual customer services
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | Maine | 1,335,907 | 1,094 | 82% |
| 2 | North Dakota | 755,393 | 523 | 69% |
| 3 | Montana | 1,050,493 | 667 | 63% |
| 4 | Iowa | 3,145,711 | 1,966 | 62% |
| 5 | South Dakota | 869,666 | 509 | 59% |
| 6 | Wyoming | 579,315 | 340 | 59% |
| 7 | New Hampshire | 1,342,795 | 767 | 57% |
| 8 | Minnesota | 5,576,606 | 2,887 | 52% |
| 9 | Nebraska | 1,920,076 | 972 | 51% |
| 10 | Delaware | 961,939 | 489 | 51% |
| 11 | New Mexico | 2,088,070 | 1,009 | 48% |
| 12 | Kansas | 2,913,123 | 1,364 | 47% |
| 13 | Indiana | 6,666,818 | 3,058 | 46% |
| 14 | Kentucky | 4,454,189 | 2,066 | 46% |
| 15 | West Virginia | 1,815,857 | 838 | 46% |
| 16 | Vermont | 623,657 | 278 | 45% |
| 17 | Ohio | 11,658,609 | 4,955 | 43% |
| 18 | Missouri | 6,113,532 | 2,643 | 43% |
| 19 | Rhode Island | 1,059,639 | 454 | 43% |
| 20 | Massachusetts | 6,859,819 | 2,869 | 42% |
Most common cities for bilingual customer services
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Annapolis | 4 | 10% | $33,194 |
| 2 | Lansing | 5 | 4% | $32,631 |
| 3 | Springfield | 5 | 4% | $32,443 |
| 4 | Fort Lauderdale | 6 | 3% | $28,471 |
| 5 | Atlanta | 8 | 2% | $28,578 |
| 6 | Miami | 7 | 2% | $28,457 |
| 7 | Houston | 14 | 1% | $29,226 |
| 8 | Dallas | 10 | 1% | $29,395 |
| 9 | Indianapolis | 8 | 1% | $32,168 |
| 10 | San Antonio | 8 | 1% | $29,605 |
| 11 | Fort Worth | 5 | 1% | $29,449 |
| 12 | El Paso | 4 | 1% | $30,691 |
| 13 | Omaha | 4 | 1% | $29,040 |
| 14 | Orlando | 4 | 1% | $28,602 |
| 15 | Saint Paul | 4 | 1% | $36,149 |
| 16 | Phoenix | 8 | 0% | $32,192 |
| 17 | Austin | 4 | 0% | $29,501 |
| 18 | Charlotte | 4 | 0% | $30,265 |