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Bilingual Customer Service Jobs in Kannapolis, NC

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Bilingual Customer Service
Customer Service Representative
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  • Personal Lines Customer Service Representative

    Allen Tate Insurance Services, LLC 4.8company rating

    Bilingual Customer Service Job 23 miles from Kannapolis

    Job Description The Personal Lines CSR at Allen Tate Insurance Services, LLC is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Actively solicit increases in coverage or rounding out accounts at every service contact. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system Qualifications Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelors Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations. Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision. Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills. Technology and Computer proficiency including agency management systems. Benefits/Perks Competitive Pay Benefits package available Paid Professional Development Job Stability in a growing industry
    $21k-29k yearly est. 7d ago
  • Licensed Customer Retention Specialist

    The Bohman Agency

    Bilingual Customer Service Job 23 miles from Kannapolis

    Job Description Are you looking to grow? So are we! Allstate Insurance - The Bohman Agency in Charlotte, North Carolina, is looking for an enthusiastic, customer-driven person to join our team as a Part-Time or a Full-Time Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today! Benefits Hourly Base Salary + Commission Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Evenings Off Career Growth Opportunities Responsibilities Secure all Trailing Documents from customers. Develop new Financial Services opportunities. Document each customer contact in eAgent. Take premium payments from customers. Ask each customer for referrals and explain our referral program. Generating insurance quotes. Provide exceptional customer service and support. Develop and maintain client relationships. Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. Attend training and continuing education courses. Handle customer renewals. Requirements Possess an upbeat, positive and enthusiastic attitude. Must have ability to multi-task. Professional phone etiquette. Great Customer Service Skills. Problem-Solving Capabilities. Strong communication skills, both oral and written. Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
    $29k-37k yearly est. 10d ago
  • Customer Service Agent

    Sixt USA 4.3company rating

    Bilingual Customer Service Job 23 miles from Kannapolis

    Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting hourly rate of $17 YOUR ROLE AT SIXT Customer Engagement You welcome all customers upon arrival and gather feedback to improve their future rental experience Attention to Detail You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels Service Excellence You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process Vehicle Management You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location Adaptability You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience Licenses & Authorization You are at least 18 years old, hold a valid driver’s license with a clean driving record, and are authorized to work in the United States without requiring sponsorship Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays Bonus Plan Take advantage of a bonus plan based on performance Employee Assistance Program Access support whenever needed through our Employee Assistance Program Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance Additional Information All your information will be kept confidential according to EEO guidelines. About the department: As a mobility service provider, our Branches & Operations division is the point of contact with our customers: whether by phone, app or directly in our SIXT branches. This means: premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet. As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business. About us: We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!
    $17 hourly 7d ago
  • Customer Success Representative

    CPI Security 4.7company rating

    Bilingual Customer Service Job 23 miles from Kannapolis

    Job Description CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Success Representative to join our team in Charlotte, North Carolina! This individual is responsible for ensuring successful onboarding of new customers, fostering positive relationships with our customers and internal teams, and maximizing every installation opportunity for CPI. As a Customer Success Representative, you will play a pivotal role in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. What You'll Do: Act as the primary point of contact for customer inquiries, concerns, and issues between sale and activation Support communications from sales representatives and field operations to resolve requests and underwriting questions Conduct outbound calls to new customers and resolve incoming communications to complete underwriting requirements, verify monitoring data, and facilitate scheduling or rescheduling of installation appointments Possess working knowledge of all part, pricing and discount information and effectively support customers and sales representatives Receive inbound calls from field operations to finalize and verify all components of installation requisition and ensure billing accuracy Communicate with underwriting to facilitate timely approvals for installations What We're Looking For: Demonstrated customer service experience Empathetic listening skills to understand and relate to customer concerns Excellent problem solving and time management skills Maintain a high level of product knowledge, including, but not limited to: current product features and specifications, current corporate promotions, pricing, and discounts Ability to convey complex information in a clear and concise manner Must be self-motivated and able to take initiative to complete work in a highly accurate manner, within established timelines, guidelines and standards What We Offer: $40,000-$50,000 annual compensation Engaging and fun company culture that succeeds through diversity. Great medical, dental, vision, 401(k) with company match, short-term & long-term disability and life insurance options. Company paid holidays, floating holiday and (PTO). Free monitored security system after 90 days. On-site gym, cafeteria and coffee bar
    $40k-50k yearly 6d ago
  • Customer Outreach Representative

    Blue Sky Management 4.1company rating

    Bilingual Customer Service Job 49 miles from Kannapolis

    Job Description We base our success on our ability to identify consumer needs and adapt service strategies to assist them. Our clients are continuously improving the technology in their products, and it is up to us to listen to our local market and work together to provide the best communication solutions. We have found that the best way to gauge a community’s developing needs is through direct introduction, interaction, and discussions with those who live there. Customer Outreach Representatives are at the forefront of customer engagement and sales and marketing practices, working with other department members to ensure we give our clients the best opportunity for success. We provide our Customer Outreach Representatives with the necessary skills to perform customer support, awareness, and sales processes through entry-level training. By learning about client services, products, devices, protocols, and qualifications, you can work with other Consumer Service Representatives to implement a customer-focused strategy to generate sales seamlessly. If you are looking to work with people, hone your customer service skills, develop your business and sales knowledge, and collaborate with teams, our Customer Outreach Representative position fits you! Customer Outreach Representative Responsibilities: Generate awareness that translates into sales through direct communication with the local consumer base and the introduction of client products and services Provide excellent customer service by drawing on knowledge of client devices and technological abilities learned through entry-level training Center sales decisions around customer needs by listening to their current situation, discussing potential service options, and matching them with a proper client solution Develop a clear understanding of the local market to adapt sales and marketing strategies to consumer preferences and needs Become well-versed in client protocol, requirements, and engagement parameters through entry-level training in customer service, sales, awareness, and product knowledge Collaborate with members of management and other Customer Outreach Representative on achieving client sales goals and improving customer retention Qualities of a Successful Customer Outreach Representative: High School Diploma or equivalent certification is required Previous experience in customer service, marketing, retail, sales, or business is preferred Excellent communication skills to assist in sales interactions with potential customers Desire to truly help customers improve their current service experience by providing relevant information on client devices Reliability in time management to ensure proper completion of individual and collaborative tasks with fellow Customer Outreach Representatives Ability to absorb and implement entry-level training on client services, devices, promotions, sales, customer engagement, and marketing #LI-Onsite Powered by JazzHR jBvgErb5a4
    $46k-63k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Mary-Beth Burgess-State Farm Agent

    Bilingual Customer Service Job In Kannapolis, NC

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Competitive salary Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Requirements Insurance experience preferred Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Self-motivated Detail oriented Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-35k yearly est. 4d ago
  • Client Onboarding Specialist

    Remotelyhr

    Bilingual Customer Service Job 23 miles from Kannapolis

    We are seeking a detail-oriented and customer-focused Client Intake Specialist to join our team. In this role, you will be the first point of contact for potential clients interested in our tax return preparation services, all-in-one accounting services, and tax consultations. You will guide clients through the process, collect necessary information, and provide them with a clear understanding of how we work. Additionally, you will be responsible for conducting Zoom calls with clients, sending quotes, and ensuring a smooth transition into the appropriate service package. Key Responsibilities: Client Consultation: Schedule and conduct Zoom calls with potential clients to discuss their needs regarding tax return preparation, all-in-one accounting services, or tax consultations. Information Collection: Gather all necessary information from potential clients to ensure we can provide accurate quotes and create tailored service plans. Explain Services: Provide a clear explanation of our service offerings, including the process, timelines, and what clients can expect. Quote Preparation: Work closely with the sales team to create and send personalized quotes to clients based on their specific needs. Client Onboarding: Facilitate a smooth transition for new clients, ensuring they understand the next steps and feel confident in our services. Customer Service: Offer exceptional customer service, answering any questions or concerns clients may have before they commit to our services. Record Keeping: Maintain accurate records of client interactions, information collected, and quotes sent using our CRM system (e.g., Pipedrive). Collaboration: Work with other teams, including the tax and accounting teams, to ensure a seamless experience for the client throughout the intake and onboarding process. Requirements Skills: Strong communication skills, both verbal and written, with the ability to explain complex information in simple terms. Excellent organizational skills and attention to detail. Ability to manage multiple tasks and client interactions effectively. Proficiency with CRM systems (e.g., Pipedrive) and basic office software (e.g., Microsoft Office, Google Suite). Comfortable working remotely and managing appointments independently. Experience with Zoom or similar video conferencing tools. Personality: A friendly, client-first mindset with a passion for providing excellent service and building relationships. Experience in the tax, accounting, or financial services industry is a plus. Benefits Work from the comfort of your own home. Opportunity for career growth as the firm expands. Competitive compensation. $20-$22 an hour depending on experience.
    $20-22 hourly 24d ago
  • Customer Service Agent

    Lehman Consulting and Recruiting

    Bilingual Customer Service Job 27 miles from Kannapolis

    Job Description The Opportunity: We're delighted you've chosen LCR to assist you in finding your ideal professional match. We'll assist you in reaching, stretching, and realizing your full potential. Increase your chances of success by creating your own personalized professional path. Earn More with Market-Leading Compensation. And work in an environment that treats you like family and gives back to the community. A universe of possibilities awaits you. Let's get this party started! LCR is looking for a Customer Service Representative who will be making and receiving calls to and from both current and prospective customers. Apply today if you: Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both. Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account. Process upgrades, downgrades, new product purchases and facilitates delivery and installation efficiently and effectively. Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities. Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture. Requirements 1-2 years in a customer-based role Excellent interpersonal skills, tact, and a track record of success with customer-facing roles Ability to handle pressure, prioritize, and multi-task during the course of a business day Tech-savvy, or the ability to pick up concepts quickly Enthusiasm and aptitude for learning new skills About Lehman Consulting & Recruiting LCR is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $22k-28k yearly est. 26d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brian Mc Caw-State Farm Agent

    Bilingual Customer Service Job 23 miles from Kannapolis

    Job DescriptionROLE DESCRIPTION: Brian McCaw is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Customer Service Sales Representative your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency. If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career. RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to establish and meet marketing goals. Maintain a strong work ethic with a total commitment to success each and every day. Work alongside your agencys team to ensure successful long-lasting customer relations. QUALIFICATIONS: Sales experience & licensed minimum 2 years preferred Successful track record of meeting sales goals/quotas preferred Ability to effectively relate to a customer Property & Casualty licensed Life & Health licensed BENEFITS: Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my office Paid future Continuing Education fees Additional salary based on experience for pre-licensed professionals
    $26k-35k yearly est. 7d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brad Riley-State Farm Agent

    Bilingual Customer Service Job 23 miles from Kannapolis

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-35k yearly est. 3d ago
  • Customer Service Representative

    Tarheel Linen Service, Inc.

    Bilingual Customer Service Job 23 miles from Kannapolis

    Job DescriptionLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career oriented. Must have excellent telephone skills, computer experience, and should be capable of using 10-key calculator "by touch." RESPONSIBILITIES Basic accounting and data entry Accounts receivable Telephone customer service QUALIFICATIONS Highly professional and dependable High level of attention to detail Strong communication skills, verbal and written Excellent skills using Microsoft Word, Excel, and Outlook BENEFITS Group benefits package (Medical, Dental, Short-term Disability, Vision, Life Insurance, and 401(k) with generous company match Paid Vacation COMPANY DESCRIPTION Tarheel Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers. Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment. Tarheel Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $26k-35k yearly est. 31d ago
  • Customer Service Representative - State Farm Agent Team Member

    Barry Collins-State Farm Agent

    Bilingual Customer Service Job 49 miles from Kannapolis

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 3d ago
  • Entry Level Customer Service Representative

    Next Play Solutions

    Bilingual Customer Service Job 29 miles from Kannapolis

    Job Description WE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to their role, but to our workplace as well! The Entry Level Customer Service Representative is the face of our company, which is why we need an individual who is going to make a lasting impression on our clients and customers. This individual will be passionate about delivering the highest level of customer service to each and every consumer they interact with. If you consider yourself to be a people-person who loves interacting with others and making lasting memories, our Entry Level Customer Service Representative Role is for you! Entry Level Customer Service Representative Responsibilities: Work directly with consumers to assess their needs and preferences to ensure customer satisfaction Forge long-lasting relationships and trust with customer accounts through open and interactive communication Generate sales leads and create potential business opportunities for the company Attend regular training sessions for our Customer Service Representatives to ensure a comprehensive understanding of our products and offerings Adhere to company guidelines, procedures, and policies to ensure full compliance with our clients’ standards Keep records of customer interactions, process customer accounts, and handle confidential customer information Troubleshoot problems and empathize with customers to resolve issues or complaints in a timely manner Entry Level Customer Service Representative Qualifications: Proven customer service or retail sales experience is preferred A high school diploma or GED Ability to multitask, prioritize and manage time effectively Excellent communication and presentation skills Passion for delivering excellent customer service Ability to adapt and work alongside different characters, including customers and team members Desire to have FUN and bring positive energy into the workplace This is an entry level role, and we provide full training for the right candidate! If you feel that you are a good fit for this position, we highly encourage you to apply. One of our associates will be in contact with you within 24-48 hours. #LI-Onsite Powered by JazzHR 9GjDi9PDvI
    $26k-35k yearly est. 10d ago
  • Customer Service Rep(08972) - 2310 n hwy 16

    Domino's Franchise

    Bilingual Customer Service Job 22 miles from Kannapolis

    Job Description phone answering cleaning positive energy
    $26k-35k yearly est. 9d ago
  • Customer Service Representative

    Collins Cleaners

    Bilingual Customer Service Job 23 miles from Kannapolis

    Job Description Collins Cleaners is looking to hire a full-time Customer Service Representative (CSR) in our Charlotte, NC, and Matthews, NC locations with a can-do attitude to ensure overall satisfaction of our customers' cleanings. This Customer Service Representative position starts at a competitive wage of $13+/hour. Are you an experienced and outgoing customer service professional who is looking for a small and tight-knit company to work for? Do you thrive in a fast-paced environment? Are you ready to utilize your amazing customer service skills? If so, please read on! ABOUT COLLINS CLEANERS At Collins Cleaners, we love helping our customers feel great! Whether it is dry cleaning, laundering, wash-dry-fold, or more, we will handle it with care and clean it in the best way that is suited for each item. Your items will pass through multiple inspections to ensure the best condition before we return it to you. We are a thriving business and, for that, we thank our dedicated team. We treat our employees like family, offer a friendly work atmosphere, and value our employee's contributions. A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE As a Customer Service Representative, you are the face of our company! You provide superb customer service to our clients and help keep our operations running smoothly. Your positive, friendly disposition comes through in all your interactions--and is one of the reasons that our customers enjoy doing business with us. Your primary responsibilities are to greet customers, perform necessary data entry, answer phones, and process payments. You are never bored, as there are always a variety of tasks that you can help with. You love that you get to interact with people every day and enjoy keeping busy! CSR QUALIFICATIONS Phone skills Basic computer skills Excellent grammar and writing skills Customer service skills No experience is required. We will train the right person! Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you reliable, organized, and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this CSR position! CSR WORK SCHEDULE This full-time position works flexible hours Monday - Friday, and every other Saturday. READY TO JOIN OUR OFFICE TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this office job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 28216 Job Posted by ApplicantPro
    $13 hourly 30d ago
  • Customer Service Representative - State Farm Agent Team Member

    Danielle Waller-State Farm Agent

    Bilingual Customer Service Job 47 miles from Kannapolis

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus 401k with 3% match Paid time off (vacation and personal/sick days) Flexible hours Paid birthday off each year Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 28d ago
  • Customer Service Representative - State Farm Agent Team Member

    James Tice-State Farm Agent

    Bilingual Customer Service Job 36 miles from Kannapolis

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 24d ago
  • 43 - Inside Sales / CSR

    Innovative Ink Inc.

    Bilingual Customer Service Job 42 miles from Kannapolis

    Job Description Innovative Ink Inside Sales - CSR Anchor our Hickory Office. Innovative Ink is the #1 Apparel Decorator in the Greater Hickory market. We serve the broadest client base with the most products and services. Our Hickory Inside Sales/CSR manages our Catawba County Clients Develop Sales leads generating new revenue Manage your business from order entry to order delivery Experience Needed 2 years minimum CSR & Inside Sales Experience High School Graduate, prefer 2-year Associates Degree Benefits Hourly, FTE, competitive compensation Medical Benefits available after 90 days Full Time M-F 8am - 5pm 40 hours per week
    $26k-35k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Will Wilkins-State Farm Agent

    Bilingual Customer Service Job 33 miles from Kannapolis

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 7d ago
  • Customer Service Representative - State Farm Agent Team Member

    Matt Dubyoski-State Farm Agent

    Bilingual Customer Service Job 30 miles from Kannapolis

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-35k yearly est. 20d ago

Learn More About Bilingual Customer Service Jobs

How much does a Bilingual Customer Service earn in Kannapolis, NC?

The average bilingual customer service in Kannapolis, NC earns between $23,000 and $38,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.

Average Bilingual Customer Service Salary In Kannapolis, NC

$30,000
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