Bilingual customer service jobs in Lauderhill, FL - 2,048 jobs
All
Bilingual Customer Service
Client Specialist
Customer Service Representative
Service Representative
Customer Retention Specialist
Customer Service Trainer
Customer Service Specialist
Customer Service Associate
Account Services Representative
Customer Specialist
Customer Support Specialist
Senior Customer Service Representative
Client Representative
Customer Leader
Customer Service Fundamentals Career Training Opportunity
Year Up United 3.8
Bilingual customer service job in Miami, FL
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a BachelorÊ1⁄4s degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Banking
- IT Support
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:CustomerService, Keywords:CustomerService Representative, Location:Miami, FL-33134
$33k-38k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Customs Brokerage Entry Specialist
A1 Worldwide Logistics, Inc. 3.7
Bilingual customer service job in Miami, FL
A1 Worldwide Logistics, Inc. is a Freight Forwarding and Customs Brokerage firm that provides personalized one-on-one service to help individuals and businesses navigate the logistics process. We are dedicated to providing the highest level of customerservice while helping our clients navigate the import and export process.
We currently have an open Customs Brokerage Entry Specialist position. The ideal candidate will have recently graduated or be pursuing a degree in International Business, be well-organized, customer-focused, and possess good communication skills.
Job Requirements:
The ideal candidate must be located in
Miami, Florida
The expected length of relevant prior experience beyond formal education is 3 to 5 years.
Excellent CustomerService skills
Detail and outcome-oriented
Well-organized and able to effectively manage multiple priorities
Professional manner with a strong ethical code
Strong analytical thinking and problem-solving skills
Good computer skills, including Microsoft Office, Word, Excel, and Outlook
Self-motivated and able to stay on task with little or no supervision
Fluent in English and Spanish preferred
A fast-paced, deadline-driven office environment demands multitasking and effective time management.
Job Responsibilities:
Perform Administrative tasks: Answer telephones, respond to inquiries, and/or refer callers accordingly
Printing documents, opening files, collecting documents from clients, tracing shipments
Work directly with customers, Customs, and overseas offices to file entries
Tracking shipments and obtaining arrival information, Air & Ocean
Make U.S. Customs entries under U.S. Customs law
Ensure that all documents required by U.S. Customs regulations are correct and complete
Classification
Ensure that entries are in compliance with U.S. Customs
Working knowledge of PGAs - FDA, FCC, USDA, FWS, etc.
Coordinating deliveries with truckers and clients
Maintain up-to-date knowledge, including any needed continuing education, of the regulations and procedures.
Perform other duties as requested by management
***Only CVs in English will be considered***
$30k-57k yearly est. 1d ago
Customer Service Associate
Raising Cane's 4.5
Bilingual customer service job in Miami, FL
Starting hiring pay at: 15
As an important part of our team, CustomerService Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customerservice. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire CustomerService Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customerservice associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new CustomerService Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes CustomerService Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off
Closed for all major holidays
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
Must satisfy hours requirement per year
Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
$15 hourly 1d ago
Bilingual Customer Service Representative
Insight Global
Bilingual customer service job in Deerfield Beach, FL
BilingualCustomerService Representative
$19-21 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Must Haves:
2+ Years of CustomerService Experience preferrable within a call center, front desk environment taking high volume of calls
Bilingual in English and Spanish
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The Bilingualcustomerservice representative will take anywhere from 50-100 calls per day for dealership and warranty calls. Reviewing warranty and insurance plans, etc.
$19-21 hourly 4d ago
Customer Success Lead
Volante Technologies 4.3
Bilingual customer service job in Miami, FL
About Us :
Volante Technologies is the leading global provider of low-code cloud Payments as a Service solution for financial businesses. We are disruptors and innovators and are growing fast-for the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments.
Role Overview We are looking for an seasoned Customer Success expert to manage our most critical Enterprise clients in the US and LATAM regions.
In this role, you will partner with the Head of Account Management to execute our regional engagement strategy. You are the primary face of the company for your portfolio, working to keep customers happy (Retention) and identifying new problems we can solve for them (Expansion). While this role is strategic, it requires significant mobility, you will be expected to travel frequently to drive business reviews and workshops.
Requirements :
10+ years in Customer Success, Account Management, or Consulting for Enterprise B2B software.
Business-level fluency in Spanish is required. You must be able to present to Executives and conduct business meetings in Spanish.
You understand how to identify a sales opportunity. Familiarity with frameworks like MEDDIC is a strong plus.
Willingness to travel frequently (approx. 25-40%) for client meetings across the Americas.
Professionals based in the South Florida area (Miami/Fort Lauderdale/West Palm Beach) preferred. (Qualified candidates in other locations willing to travel will be considered).
Your Objectives (Shared OKRs)- You will share the following Key Results with the Head of Account Management. We win as a team, and your execution is critical to hitting these regional targets:
Maximize Client Value:
Strategic Reviews: Drive the execution of our Americas Team Target of 105 Formal Client Reviews (SBRs) annually. You will own a significant volume of these engagements, requiring frequent onsite presence.
Success Planning: Implement "Joint Success Plans" (JSPs) for top accounts in the region.
Risk Management: Ensure all "Red/Yellow" accounts have a defined "Get-to-Green" plan with clear deliverables.
Maximize Client Opportunity:
Pipeline Generation: Contribute to the Americas Team Target of $8M in new Expansion/Upsell pipeline. (Note: You source and qualify the lead; Sales closes it. You retain attribution credit).
Net Revenue Retention: Drive regional performance to achieve 115%+ NRR.
Roadmap Alignment: Facilitate roadmap and discovery workshops for Top 15 accounts.
Key Responsibilities
Strategic Account Management: Manage a portfolio of high-value Enterprise clients. You are their main point of contact and their internal advocate.
High-Touch Engagement (Travel): This role requires a willingness to travel within the US and LATAM to meet stakeholders face-to-face. You will be the primary driver of onsite Strategic Business Reviews.
Opportunity Identification: Proactively look for opportunities to expand our footprint within your accounts to help us hit our shared pipeline goals. When you find an opportunity, you will qualify it (confirm budget and need) and introduce the Sales team.
Bilingual Communication: Navigate complex business discussions with stakeholders in Latin America, understanding both the language and the business culture.
$101k-150k yearly est. 1d ago
Customer Services Specialist
Savills North America 4.6
Bilingual customer service job in Miami, FL
ABOUT THE ROLE
The Client Services Specialist will support a top-producing four-person leasing team in Miami, led by the Vice Chairman and Co-Head of Florida for the Miami Office. This person will play a central role in keeping the team organized and efficient, helping manage projects, client deliverables, and daily operations. The ideal candidate is a fast learner who thrives in a busy environment, takes initiative, and helps the team stay on track across all active assignments.
KEY RESPONSIBILITIES
Marketing Coordination
Lead all aspects of the team's marketing efforts, from concept through execution, for property campaigns, client presentations, and new business pursuits.
Lead Social Media Management efforts such as LinkedIn a plus
Develop, proof, and produce marketing materials including proposals, pitch decks, offering memorandums, and brochures that align with Savills' brand standards.
Use Salesforce, LinkedIn, CoStar, and Exact Target to support prospecting, marketing outreach, and engagement tracking.
Coordinate photography, floor plans, and other creative assets with vendors and internal teams.
Maintain and organize the team's contact database while improving marketing processes for better efficiency and results.
Financial Support
Handle billing, invoicing, and expense reports for the team.
Update and maintain stacking plans and other financial tracking tools in Excel.
Administrative Support
Greet and assist guests; answer and route incoming calls.
Manage incoming and outgoing mail and packages.
Keep Salesforce and other CRM databases accurate and up to date.
Schedule meetings, conference calls, and team activities.
Set up conference rooms and prepare materials for client meetings.
Client Interface
Help prepare materials and presentations for client meetings.
Participate in client pitches as needed.
Coordinate communication and logistics between the team and clients.
Process Management
Work closely with the team to manage all active projects and client assignments from start to finish.
Keep track of deliverables, deadlines, and follow-ups to ensure nothing falls through the cracks.
Anticipate next steps and help keep the team organized and accountable.
Serve as the central point of coordination for ongoing projects and team priorities.
Partner with other Client Services Specialists and Operations staff on office-wide initiatives.
Qualifications
Bachelor's degree preferred (Business, Marketing, Communications, Real Estate, Finance, or related field).
Professional, proactive, and able to work both independently and as part of a team.
Minimum of 3+ years of experience in marketing, administration, or commercial real estate preferred. Engagement and interaction with support of upper management is important.
Strong skills in Microsoft Office (Namely: Excel, PowerPoint, Word) and Salesforce.
Familiarity with Adobe InDesign, CRM, and email marketing tools such as SalesForce a plus.
Excellent written and verbal communication skills.
Strong organizational skills, attention to detail, and the ability to handle multiple priorities.
WHY JOIN US?
Join one of Miami's most established office leasing teams at Savills. This position offers exposure to all sides of the business-marketing, financial analysis, and client strategy-and is a great opportunity for someone looking to build a long-term career in commercial real estate.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
$27k-36k yearly est. 4d ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Bilingual customer service job in Fort Lauderdale, FL
Apply now
* Apply Now * Start applying with LinkedIn
Start
Please wait...
$30k-34k yearly est. 2d ago
Senior Customer Service Representative
Brightway Insurance 4.4
Bilingual customer service job in Boca Raton, FL
The Senior CustomerService Representative supports the daily operations of the agency by providing advanced customerservice, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements.
Client Service & Support
Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions.
Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements.
Assist clients with policy changes, cancellations, reinstatements, and general account updates.
Review client accounts to ensure accuracy and identify gaps in coverage or service needs.
Policy Administration
Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation.
Support new business and renewal processes by gathering required information and preparing applications.
Verify policy accuracy, rating information, and carrier guidelines prior to final processing.
Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments.
Claims Support
Guide clients through the claims filing process and provide follow-up as needed.
Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates.
Team & Operational Support
Provide guidance and support to junior CSRs and team members.
Assist in workflow improvement, procedure updates, and best-practice implementation.
Maintain compliance with all state regulations, company policies, and carrier requirements.
Customer Experience & Retention
Build strong client relationships through responsive service and proactive communication.
Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions).
Support retention efforts by reviewing renewal options and assisting in remarketing when needed.
Required Qualifications
Valid Florida 4-40 Customer Representative License.
3-5+ years of customerservice or account management experience in a Property & Casualty insurance environment.
Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology.
Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred.
Excellent communication, problem-solving, and organizational skills.
Ability to work independently, prioritize tasks, and manage high-volume workloads.
$33k-38k yearly est. 2d ago
Spanish Bilingual Customer Service Representative
Teksystems 4.4
Bilingual customer service job in Deerfield Beach, FL
As a CustomerService Representative, you'll play a key role in keeping our service operations in top gear. This position focuses on handling inquiries related to contract administration, dealer web portal access, and supply orders, all while building strong relationships and delivering high-quality support that keeps our business moving forward.
-Respond to inquiries from field representatives, dealerships, customers, and lenders.
* Provide high-quality, individualized customerservice via email, telephone, and chat.
* Apply knowledge of the organization, products, services, and policies to resolve customer issues.
* Address and resolve customer questions, complaints, and requests, including contract interpretation.
* Deliver technical support to auto dealers for portal access and troubleshooting.
* Generate and provide accurate reports using tools.
* Interact effectively with various departments and associates, including management.
*Qualifications*
* 1+ year of call center or corporate professional experience
* Fluent in English and Spanish
*Shift*
Monday-Friday, 9:30am-6pm EST
*Pay:*
$19-$25/hr (based on years of qualified experience)
*Job Type & Location*This is a Contract to Hire position based out of Deerfield Beach, FL.
*Pay and Benefits*The pay range for this position is $19.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Deerfield Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 17, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-25 hourly 7d ago
Customer Service Representative
Tempexperts
Bilingual customer service job in Doral, FL
A growing manufacturing organization is seeking a proactive and detail-oriented CustomerService Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process.
The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment.
Key Responsibilities
Enter and process customer purchase orders accurately within the ERP system
Manage order flow from initial entry through shipment and delivery
Communicate proactively with customers regarding order status, timelines, and changes
Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up
Coordinate closely with Sales, Operations, Production, and Logistics teams
Monitor backorders, inventory availability, and shipment schedules
Maintain accurate and up-to-date customer and order documentation
Support credit review and approval processes as needed
Required Qualifications
3+ years of customerservice, order management, or sales support experience
Strong written and verbal communication skills
Experience working with ERP systems (preferred)
High level of accuracy in data entry and order processing
Proficiency in Microsoft Office (Excel, Outlook, Word)
Preferred Qualifications
Experience in manufacturing, electrical products, construction materials, or industrial environments
Bilingual (English/Spanish) is a plus
Core Competencies
Customer communication and relationship management
Problem-solving and issue resolution
Time management and prioritization
Team collaboration across departments
What's Great About Working Here
Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion
Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams
Process-Driven Environment: Structured systems and clear workflows support accuracy and success
Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness
Long-Term Career Potential: Opportunities to grow within customerservice, operations, or sales support functions
Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued
$22k-31k yearly est. 14h ago
Account Service Representative -Field Sales
New Health Partners 4.1
Bilingual customer service job in Doral, FL
The Account Service Representative is responsible for delivering exceptional service to brokers, agencies, and employer groups. This role supports the full lifecycle of group accounts-renewals, enrollments, changes, claims support, quoting follow-ups, and carrier communication. The ASR works closely with the sales and operations team to ensure accuracy, timeliness, and high customer satisfaction
What you'll be doing:
Broker & Agency Support:
Serve as the primary point of contact for agencies regarding group insurance questions, documentation, renewals, and service needs.
Assist brokers with quoting requests, benefit summaries, enrollment materials, and onboarding documentation.
Provide clear guidance on medical, dental, vision, GAP, and ancillary benefits.
Group Account Management:
Support new group onboarding, including application review, census validation, and carrier submissions.
Assist with open enrollment meetings, renewal reviews, and plan comparison tools.
Maintain accurate group records, policy details, and service notes.
Track renewals, missing documents, billing issues, and enrollment updates.
Carrier & Vendor Coordination:
Communicate with carriers regarding applications, eligibility, billing discrepancies, and service issues.
Facilitate resolution of escalated member and employer concerns.
Ensure compliance with carrier guidelines and timelines.
Administrative & Operational Tasks:
Prepare service emails, renewal notices, spreadsheets, and standardized documents for agencies and employers.
Maintain CRM activity logs, follow-up tasks, and documentation.
Assist the Group Sales Director in tracking KPI metrics and service SLAs
Requirements:
Must know all carriers. Traditional group insurance
Must have knowledge of working with a census
Customerservice experience
215 License required
Reliable transportation
Qualifications:
Salesforce knowledge helpful
Ichra knowledge helpful
Business development experience
5-10 years of experience in health insurance, group benefits, or employee benefits
administration (preferred).
Knowledge of medical, dental, vision, GAP, and ancillary products.
Strong communication skills-professional, clear, and customer focused.
Ability to manage multiple priorities with attention to detail and deadlines.
Proficient in Microsoft Office (Excel, Word, PowerPoint); CRM experience is a plus.
Bilingual (English/Spanish)
Salary range: $55-$75k + Commission
Schedule: 9-5 with occasional weekend events. Hybrid/remote possible after 90 days.
January start date
$21k-28k yearly est. 4d ago
Client Solution Center Representative - 35721
Harvard Maintenance, Inc. 4.2
Bilingual customer service job in Miami, FL
Job Site Location US-FL-Miami Job ID 2025-35721 Category Portal Searching Client Solution Center Hire Type Full-Time Life at Harvard
Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.
A day in the life:
The Client Solutions Center Representative plays a vital role in our 24/7 Client Solutions Center by managing work order administration and handling inbound calls during the 1st shift. This in-office position is based at our headquarters in Miami, FL, and requires excellent communication skills, strong attention to detail, and the ability to work independently in a fast-paced environment. The representative will service our clients during typical business hours, working Monday through Friday from 10:00 am to 6:00 pm EST.
What you'll do as an Exceptional Team Member
Call Management:
Answer, direct, and relay inbound calls, messages, and email messages promptly and professionally.
Provide timely responses to client inquiries and service requests.
Work Order Administration:
Monitor, create, and dispatch work tickets across multiple software platforms and applications.
Accurately enter and update work order information and inspection data in real-time.
Ensure timely follow-up and closure of work tickets while maintaining detailed records.
Identify recurring issues or workflow bottlenecks and recommend improvements to enhance efficiency and accuracy.
Client and Operational Support:
Collaborate closely with Operations teams to resolve service concerns and support service excellence.
Contribute to the achievement of Key Performance Indicators (KPIs) through proactive communication, issue resolution, and process alignment.
Participate in identifying process improvement opportunities, offering recommendations for enhancements to workflows, ticketing practices, or communication protocols.
Administrative Duties:
Provide essential administrative support, including generating and distributing status reports to track work order progress.
Support billing and invoice verification processes to ensure accuracy and timely processing.
Review, correct, and verify data entries to maintain data integrity.
Flexibility and Availability:
Be available for on-demand shift coverage as needed during the week.
Adapt to changing priorities and contribute to a collaborative team environment.
What you'll need to be an Extraordinary Team Member
Communication Skills:
Excellent phone etiquette and professional verbal and written communication skills.
Strong customerservice orientation with a commitment to providing positive client experience.
Technical Proficiency:
Proficient in Microsoft Excel and other Microsoft Office applications.
Ability to quickly learn and navigate multiple software platforms and systems.
Attention to Detail & Multitasking:
Exceptional attention to detail with the ability to manage multiple tasks simultaneously.
Strong organizational skills and the ability to prioritize in a fast-paced environment.
Independence & Flexibility:
The ability to work independently with minimal supervision while maintaining productivity and quality standards.
Willingness to work flexible hours and provide coverage during business-critical times.
Preferred Qualifications:
Experience in a customerservice or call center environment.
Familiarity with work order management systems or service dispatch platforms.
(3+) years of relevant experience
Associate's degree
Work Environment:
This is an in-office position based at our headquarters in Miami, FL.
Must thrive in a dynamic, fast-paced environment while maintaining accuracy and efficiency.
The Harvard Promise
Join our team and play a critical role in delivering exceptional service and operational excellence in our Client Solutions Center!
********************
Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.
An Equal Opportunity Employer --- M/F/D/V
$33k-59k yearly est. 3d ago
Customer Retention Specialist - ACA Health Insurance (Licensed)
Better Health Plans
Bilingual customer service job in Deerfield Beach, FL
Job Title
Customer Retention Specialist - ACA Health Insurance (Licensed)
We are seeking a motivated, licensed Customer Retention Specialist to support and retain our Affordable Care Act (ACA) health insurance book of business. This role focuses on building strong relationships with existing policyholders, proactively addressing their needs, and ensuring they maintain the right coverage year after year.
Join a fun, high-energy working environment!
You must hold an active Health Insurance License to be considered for this position.
Key Responsibilities
Policyholder Retention & Support
Make outbound and receive inbound calls to existing ACA members to review their coverage and encourage policy retention.
Conduct annual and periodic coverage reviews with customers to ensure plans still meet their needs and budget.
Proactively identify customers at risk of cancelling or lapsing and provide solutions to retain their business.
Educate members on plan benefits, networks, and basic ACA concepts (premium tax credits, cost-sharing reductions, etc.) without providing tax or legal advice.
Enrollment & Renewal Assistance
Assist customers with ACA renewals, plan changes, and updates during Open Enrollment and Special Enrollment Periods.
Verify and update customer information to maintain accurate records (income, household size, contact details, etc.).
Help members understand important deadlines and the impact of changes on their coverage and subsidies.
Compliance & Documentation
Follow all CMS, marketplace, and state regulatory guidelines for ACA enrollments and member communications.
Accurately document all customer interactions, retention efforts, and outcomes in the CRM and/or agency management system.
Protect customer privacy and handle all PHI and PII in compliance with HIPAA and company policies.
Collaboration & Performance
Work closely with sales, service, and operations teams to ensure a smooth customer experience.
Meet or exceed retention, call quality, and productivity targets.
Provide feedback and insights on customer trends, common issues, and opportunities for process improvement.
Qualifications
Required
Active Health Insurance Producer License in [State] (or ability to obtain prior to start date).
1-2+ years of experience in customerservice, account management, or retention, preferably in health insurance or financial services.
Working knowledge of ACA individual and family plans (on- and off-exchange), or strong willingness to learn quickly.
Strong verbal and written communication skills, with a professional and empathetic phone presence.
Ability to explain complex information in simple, clear language.
Comfortable working with call metrics, KPIs, and performance goals.
Proficiency with basic computer applications and CRM or agency management systems.
Preferred
Prior experience working with ACA enrollments on Healthcare.gov or a state-based marketplace.
Experience in a call center or high-volume customer contact environment.
Bilingual (e.g., English/Spanish) a strong plus.
Core Competencies
Customer Focus: Genuinely cares about helping people maintain appropriate coverage.
Persuasion & Retention Skills: Able to address concerns, handle objections, and present alternatives that keep customers insured.
Detail-Oriented: Accurate with data entry, documentation, and compliance steps.
Problem-Solving: Quickly identifies issues and offers practical solutions.
Resilience: Stays positive and professional when dealing with upset or anxious customers.
Team Player: Collaborates well with colleagues and supports team goals.
Work Environment & Schedule
Monday - Friday 9am - 6pm
Full-time position; extended hours and overtime may be required during peak periods such as Open Enrollment.
Pay
Base of $700 week + commission. $1000+ per week.
$700 weekly Auto-Apply 48d ago
Customer Retention/Billing Specialist
Bob Wylin-State Farm Agency
Bilingual customer service job in Boca Raton, FL
Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Greet clients, answer phone calls, respond to emails, and handle client inquiries.
Manage schedules, book appointments, and maintain office supplies.
Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed.
Enter client information into the agency management system and update records as necessary.
Handle billing inquiries, process payments, follow up on overdue accounts.
Act as a liaison between clients and agents, ensuring clear and effective communication.
Assist in organizing marketing events, preparing promotional materials, and managing social media accounts.
Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters.
BENEFITS:
Monthly Bonuses based on performance
Opportunity for advancement
Paid time off
Health Insurance
Retirement Plan
Training & development
QUALIFICATIONS:
Must be able to obtain FL 4-40 Customer Representative License
Knowledge of Citizens and EasyLink a must.
Previous insurance experience preferred (State Farm)
Previous administrative or customerservice experience, preferably in an insurance or financial services setting.
Proficiency in Microsoft Office Suite and familiarity with agency management software.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Friendly and professional demeanor with a strong focus on customer satisfaction.
High level of accuracy in data entry and document preparation.
Ability to work independently, handle client issues, and find effective resolutions.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$26k-34k yearly est. 22d ago
Senior Client Specialist
First Horizon Bank 3.9
Bilingual customer service job in Doral, FL
The Client Specialist role supports the line of business by providing exceptional service and operational support to associates and clients. This role is responsible for managing client requests, facilitating account operations, and ensuring the accuracy and completion of documentation and transactions. The Client Specialist acts as a liaison between clients, associates, and internal partners to deliver a seamless client experience and support growth initiatives. This role places emphasis on relationship management and serving needs for teams and their portfolio of clients.
**Essential Duties and Responsibilities**
+ Open new accounts and ensure complete, accurate documentation is obtained from clients
+ Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements
+ Image and index all deposit and client documentation to ensure proper recordkeeping
+ Perform account maintenance, including adding/removing signers and updating client records
+ Respond to client inquiries regarding bank products, services, account details, and policies, conduct account research, file and process fraud claims
+ Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients' operational needs
+ Demonstrate comprehensive knowledge of banking systems, internal processes, tools and resources available to associates, and controls designed to protect the bank and our clients
+ Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues
+ Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit
+ Demonstrate knowledge of the loan documentation process, including the ability to identify and differentiate internal loan documents, as well as an understanding of attorney-prepared documentation
+ Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients
+ Perform other duties and responsibilities as assigned
**Su** **pervisory Responsibilities**
No supervisory responsibilities
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
+ High school diploma or GED and 5+ years of experience or equivalent combination of education and experience
+ Microsoft Office suite
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$29k-33k yearly est. 10d ago
Customer Support Specialist
Insight Global
Bilingual customer service job in Miami Lakes, FL
Required Skills & Experience
2+ years of work experience in Customer Support or CustomerService role
Strong Microsoft Office / Excel - VlookUps and Pivot Tables
Ability to work in a fast-paced environment managing multiple priorities
Strong verbal and written communication
Nice to Have Skills & Experience
Experience with Systems Applications and Processing (SAP)/ERP system
Aerospace industry experience
Data analytics experience
Job Description
Our Aerospace client is looking for Customer Supports Specialists to join their team. This role involves analyzing supplier and customer data related to the ordering and delivery of spare parts, provisioning products, and associated services. Responsibilities include processing returned materials, responding to customer inquiries regarding spare parts requirements, and resolving delivery issues. This positions also entails creating and tracking performance metrics, cultivating strong customer relationships, and developing a deep understanding of the customer's culture and business strategies. This position is offering $21.91/hour.
$21.9 hourly 2d ago
Route Service Representative (4-Day Workweek)
Cintas Corporation 4.4
Bilingual customer service job in West Palm Beach, FL
Apply now
* Apply Now * Start applying with LinkedIn
Start
Please wait...
$30k-34k yearly est. 3d ago
Customer Service Representative
Teksystems 4.4
Bilingual customer service job in Deerfield Beach, FL
*About the Role* We're seeking a* CustomerService Representative* to join a high-performing team in a hybrid work environment. In this role, you'll handle inquiries related to contract administration, dealer portal access, and supply orders, while delivering exceptional customer support and building strong relationships.
*Key Responsibilities*
* Respond to inquiries from field representatives, dealerships, customers, and lenders.
* Provide personalized support via email, phone, and chat.
* Resolve customer issues using knowledge of products, services, and policies.
* Address contract interpretation questions and troubleshoot portal access for auto dealers.
* Generate accurate reports and collaborate with internal teams, including management.
*Qualifications*
* *Bilingual proficiency in English and Spanish is required.*
* High school diploma or equivalent.
* Minimum 2 years of customerservice experience in an omni-channel contact center.
* Strong multitasking skills across multiple systems; excellent typing and data entry.
* Proficient in Microsoft Office and related tools.
* Exceptional verbal, written, and active listening communication skills.
* Ability to work Monday-Friday, 9:30 AM-6:00 PM EST in a hybrid schedule.
*Additional Details*
* One week of formal training followed by shadowing and ongoing support.
* Flexible schedule with 3 remote days and 2 onsite days (Tuesday & Wednesday).
* Casual, modern office environment with amenities including dining, fitness, and medical facilities.
* Candidates must pass a typing test and call center proficiency assessment.
*Pay Structure*
* *0-2 years experience:* $19/hour ($21 bilingual)
* *2+ years experience:* $21/hour ($23 bilingual)
* *Max:* $23/hour ($25 bilingual)
*Why Join?* This is an opportunity to work with a well-established organization in the automotive industry, offering a collaborative team environment and potential for long-term growth.
*Job Type & Location*This is a Contract position based out of Deerfield Beach, FL.
*Pay and Benefits*The pay range for this position is $19.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Deerfield Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-25 hourly 7d ago
Private Client Specialist
First Horizon Bank 3.9
Bilingual customer service job in Miami Beach, FL
Provide assistance to the Private Banking Relationship Managers. **Responsibilities:** + Review and Fund Loans + Assist with maintaining Relationship Managers portfolios - clear loan, collateral and deposit exceptions, credit exceptions, assist with past dues
+ Be able to identify clients' operational needs and bank products/services to meet these needs and establish proficiency.
+ Provide assistance to the bank's clients in all areas of the clients' relationship with the bank, including loans, deposits, and other bank services
+ Authorize payment and fees of private wealth client overdrafts
+ Approve and process private wealth clients' withdrawals on lines of credit
+ Assist in ordering appraisals, flood determinations, UCC's and familiar with OFAC
+ Work closely with Bankers, Underwriters, Loan Closers, Loan processing and legal documentation areas to ensure satisfactory closing of loans to clients with supervision
+ Train on loan documentation/funding, LaserPro, and basic understanding of attorney prepared documents
+ Work closely with Bankers, Underwriters, and loan operations to ensure satisfactory on-going monitoring of loans to clients with supervision
+ Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients
+ Open new accounts and ensure all required documentation is obtained from the client
+ Process wire requests for clients.
+ Assist other AAs and other departments with administrative support when needed
+ Performs all other duties as assigned
**Requirements:**
+ High school diploma or GED and 5-7 years of experience or equivalent combination of education and experience
+ Working knowledge of MS Office Suite
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook (******************************************
X formerly Twitter
LinkedIn (***************************************************
Instagram
YouTube (**********************************************************
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$29k-33k yearly est. 9d ago
Customer Service Representative
Teksystems 4.4
Bilingual customer service job in Deerfield Beach, FL
As a Senior CustomerService Representative, you'll play a key role in keeping our service operations in top gear. This position focuses on handling inquiries related to contract administration, dealer web portal access, and supply orders, all while building strong relationships and delivering high-quality support that keeps our business moving forward.
The ideal candidate brings over two years of experience delivering extraordinary customerservice, paired with a friendly demeanor, a strong customer-first mindset, and a collaborative spirit. The Senior CustomerService Representative knows how to navigate challenges with resourcefulness and innovation, maintaining clear and effective communication while following established processes. With exceptional written and verbal communication skills, sharp attention to detail, and the ability to multitask across systems, this individual ensures every request is handled with precision.
-Respond to inquiries from field representatives, dealerships, customers, and lenders.
* Provide high-quality, individualized customerservice via email, telephone, and chat.
* Apply knowledge of the organization, products, services, and policies to resolve customer issues.
* Address and resolve customer questions, complaints, and requests, including contract interpretation.
* Deliver technical support to auto dealers for portal access and troubleshooting.
* Generate and provide accurate reports using tools.
* Interact effectively with various departments and associates, including management.
*Skills*
Computer Proficiency, order entry, Spanish Fluency, Customer support, call center, Salesforce
*Top Skills Details*
Computer Proficiency,order entry,Spanish Fluency,Customer support,call center
*Additional Skills & Qualifications*
* High school diploma or equivalent required.
* Minimum of 2 years of customerservice experience in a channel contact center.
* Ability to work 9:30am-6:00pm EST in a hybrid environment (2 days in office, 3 days from home).
* Strong motivation and a positive team player attitude.
* Excellent verbal, written, and active listening communication skills.
* Strong interpersonal skills with emotional intelligence and problem-solving capabilities.
* Critical thinking and ability to manage high-pressure customer interactions.
* Proficient in multitasking across multiple systems and screens; strong data entry and typing skills.
* Experience with Microsoft Office and other relevant software tools.
* Ability to manage priorities in a fast-paced environment.
* Technologically savvy with the ability to quickly learn new systems.
* Basic understanding of products and systems is a plus.
* Bilingual proficiency in English and Spanish is a must.
*Experience Level*
Entry Leve
*Job Type & Location*This is a Contract position based out of Deerfield Beach, FL.
*Pay and Benefits*The pay range for this position is $19.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Deerfield Beach,FL.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
How much does a bilingual customer service earn in Lauderhill, FL?
The average bilingual customer service in Lauderhill, FL earns between $21,000 and $37,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Lauderhill, FL
$28,000
What are the biggest employers of Bilingual Customer Services in Lauderhill, FL?
The biggest employers of Bilingual Customer Services in Lauderhill, FL are: