Customer Experience Leader
Bilingual customer service job in Chattanooga, TN
Head of Customer Experience
About The Role
As Head of CX, you'll own the full customer journey, from first contact through lifelong retention, ensuring every touchpoint reflects our promise of care and trust. You'll be a voice of the customer in company strategy, championing data-driven improvements that increase satisfaction, loyalty, and profitability.
We're looking for a strategic, empathetic, and systems-minded leader to own the full Customer Experience function. You'll lead and mentor a team of 20+ CX professionals, while also partnering across Product, Operations, and Marketing to reduce friction, improve satisfaction, and design moments of delight. You're someone who can zoom out to architect a strategy, and zoom in to rewrite a macro or handle a tough customer call when needed.
Responsibilities
Leadership & Strategy
Lead and inspire the CX team to deliver best-in-class service and results.
Set department goals, forecasts, and KPIs aligned with company objectives.
Prioritize initiatives that have the greatest impact on customer satisfaction and operational efficiency.
Mentor and foster camaraderie, professionalism, and accountability.
Communicate customer insights and opportunities to cross-functional stakeholders in a timely, actionable way.
Stay current on CX trends and best practices to inform ongoing strategy and innovation.
Operational Excellence
Ensure the team is appropriately staffed, trained, and scheduled to meet quality benchmarks.
Measure and report performance across key metrics, including hold time, first reply time, customer effort score, CSAT, inbound/solved ratio, negative reviews, and cost per ticket solved.
Build and maintain clear, repeatable systems and resources that enable efficient work:
Up-to-date training materials and knowledge bases
Effective macros, scripts, and talking points
Simple, well-documented SOPs
Context sharing from other departments to improve coordination
Customer Advocacy & Insights
Act as the voice of the customer across the organization, identifying trends, pain points, and opportunities for improvement.
Drive continuous improvement of customer and employee experiences through data-driven analysis and collaboration.
Serve as the final escalation point for complex or sensitive customer issues, resolving with empathy and professionalism.
Engage directly with customers across channels when needed to model excellence and stay close to the experience.
Innovation & Automation
Design and implement solutions that reduce inbound volume by addressing root causes and improving processes.
Leverage automation, AI, and improved workflows to streamline response time and enhance quality.
Continuously optimize self-service tools, help center content, chat prompts, macros, and training materials to empower both customers and agents.
What Success Looks Like
High team member morale
CSAT consistently above 90%
One Touch Tickets increased by 25%
Average call wait time below 2m
About You
You're a builder and mentor who loves creating clarity in complexity. You know how to blend empathy and analytics to inspire both customers and teams. You're comfortable in fast-moving environments and can turn feedback into scalable systems.
Bachelor's degree required
5+ years of experience leading a Customer Experience team
Strategic thinker, able to solve problems quickly and efficiently
Professional, positive, sincere, adaptable, and a quick study
Natural leader with the proven ability to lead a team to achieve a shared goal
Exceptional written and verbal communication skills, knack for building rapport with people quickly and easily
Able to prioritize multiple tasks without letting a single detail slip through the cracks
Understanding of key performance metrics for employees and department
Extra Credit
Experience designing or re-architecting CX operations for scale
Proven track record leading hybrid teams (in-house + outsourced)
Hands-on familiarity with CX automation tools, AI chat, or CRM optimization
Success collaborating with Product and Engineering to close feedback loops
Proficient in Gorgias, Talkdesk, Shopify
Work Environment
We take great pride in our hometown of Chattanooga and our multiple facilities here: our downtown office and our new digitization plant, where thousands of family memories are carefully handled and converted every day. This role is based in the recently remodeled CX floor inside the plant.
Why Join Us
We are at an exciting inflection point, transforming from a one-time digitization service into a lifelong platform for preserving and sharing family stories. As our Head of CX, you'll shape how millions of families experience that transformation.
Customer Accounts Advisor
Bilingual customer service job in Chatsworth, GA
The salary range for this role is $12.50 to $13.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service and Sales Advisor Trainee
Bilingual customer service job in Chattanooga, TN
The Customer Service and Sales Advisor Trainee is responsible for providing exceptional customer service while learning the skills necessary to become a fully-trained Customer Service and Sales Advisor. The trainee will progress through various phases of training, gaining proficiency in systems, basic skills, complex orders, product positioning, and handling customer calls.
DUTIES & RESPONSIBILITIES
This is a training position with a structured progression. Successful completion of each phase is required to advance.
Phase I: Foundations of Customer Service (6 Weeks)
* Learn basic systems and skills related to customer accounts, outages, payments, and service reconnections.
* Develop a strong understanding of company policies and procedures.
* Participate in limited phone training to familiarize with customer interactions.
Phase II: Advanced Product Knowledge (4 Weeks)
* Acquire in-depth knowledge of complex electric and fiber orders.
* Receive training on product positioning and sales techniques.
* Continue with limited phone training to enhance customer service skills.
Phase III: Full-Time Customer Service (60 Days)
* Begin taking calls full-time under direct coaching and supervision.
* Apply learned skills to provide effective customer service and support.
* Receive ongoing feedback and coaching to improve performance.
Phase IV: Transition to Customer Service and Sales Advisor (90 Days
* Move to the call center floor to work a typical shift as a Customer Service and Sales Advisor.
* Apply all acquired skills and knowledge to deliver exceptional customer service and drive sales.
* Successfully complete the trial employment period to transition into the permanent role.
EDUCATION & EXPERIENCE
* High school diploma or equivalent is preferred, but relevant experience will be considered.
* Previous customer service experience and/or training.
* Basic knowledge of office tools provided on each PC (Word, Excel, Access, and Powerpoint).
* Working knowledge and experience in Intranet software and Microsoft.
CERTIFICATIONS & OTHER REQUIREMENTS
* Successfully pass sales and call center pre-employment assessments.
* Excellent written, verbal, and listening skills.
* Ability to adjust to changing situations and work effectively in a dynamic environment.
May perform other duties as assigned.
All employees, pursuant to their job duties, should demonstrate the behaviors of Professional Empowerment and comply with all EPB policies, standards, and guidelines.
EPB provides electric and communications services, which are considered critical infrastructure by the Department of Homeland Security. This EPB job is essential to support this critical infrastructure and may be required to work onsite or in the field to maintain these services.
Customer Service & Order Processing Coordinator
Bilingual customer service job in Dayton, TN
Job Description
The Customer Service & Order Processing Coordinator is responsible for serving as a point of contact for the customer service needs and sales order needs of the custom coil department of BAC. The coordinator aids sales in processing new orders and changes to existing orders. The value stream starts at order entry and ends when the equipment/components are delivered to the customer. Ensure that timely and accurate information is communicated with the customer. They will learn the sales operations process and they will participate in weekly forecast meetings. They will manage the e-mail in boxes, sales order inputs, and various correspondence & administrative tasks. The coordinator will participate in improvement projects to improve service level and process efficiencies.
PRINCIPAL ACCOUNTABILITIES:
Provides a single point of contact for sales and customers.
Develop highly effective relationships across all departments of facility and BAC.
Manage competing priorities in a fast paced, rapidly changing environment.
Provide timely status updates, root-cause analysis, and strategies to address client issues.
Implements process improvements to improve customer communications and process efficiency.
Works directly with Sales Managers and manufacturing to meet the sales plan.
Updates and tracks sales metrics as required.
Responds to Customer inquiries through verbal and written communications.
Coordinates lead-times and quick ship projects
Enter new coil orders.
Processes change orders.
Provides tracking and shipping details on shipped orders.
Runs back log reports for orders and follow-ups with the plant schedulers and follows up on open, past due orders.
KNOWLEDGE & SKILLS
Bachelor's Degree preferred
Minimum 3-5 years' experience managing customer relationships/territory management (technical, construction industries preferred)
Demonstrated Customer service oriented (internal and external customers)
Demonstrated strength in problem solving and follow-up.
Demonstrated ability to resolve complex problems in an efficient and timely manner.
Requires excellent written and verbal communication, flexibility in managing a wide range of tasks, mindfulness, and attention to detail. .
PC skills - Excel, Word, Access
Knowledge of SAP preferred.
NATURE & SCOPE
Reporting to the Dry Coil Lead with support to other BAC departments (Production Planning and Shipping). This position will interact with internal and external customers, representatives, and the manufacturing plants.
WORKING CONDITIONS
The working environment is typical of an office working environment including extended periods sitting with periodic standing and walking. Lifting is limited to less than twenty pounds. Limited travel
Bilingual Customer Service Representative
Bilingual customer service job in Dalton, GA
Job Scope:
Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry.
The role of Bilingual Customer Service Representative is the first point of contact for our customers. Our Bilingual Customer Service Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone.
Why should you work with us?
Start your career with an industry leader where you will receive best-in-class
Be on a fast track to success. We consistently promote from within.
Work with a team of professionals who will ensure your
Competitive wages with real advancement opportunities
Majority company paid Health, Dental and Vision
401k Program
Company Paid - Life and Disability Insurance
2 Weeks paid Vacation, 5 paid Holidays, 2 PTO and 5 Sick days
40hr Work Week - Monday thru Saturday
Every Sunday Off
$12.55 to $13.75 Per hour
Monthly bonus potential
Preferred Qualities and Experience:
1+ year conducting Phone Sales or Call Center Experience.
1+ years Customer Service, Sales, Lending, or Collections experience
Teamwork mentality developed through team
Some college or military experience
Passion for Customer Service
General understanding of basic math and capability to
Pleasant and inviting phone
Minimum Required Education and Qualifications:
Preferred English and Spanish speaking
High School Diploma or equivalent
Must be able to work 40 hours per week, including Saturdays
Satisfactory completion of pre-employment screenings
Reliable form of personal transportation and valid Driver's License
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
Auto-ApplyCustomer Service and Office Coordinator
Bilingual customer service job in Chattanooga, TN
Job Description
We are seeking a Customer Service and Office Coordinator who is driven, resourceful, and eager to learn. This is a hands-on role for someone who thrives in a fast-paced, growing industrial business and takes pride in turning operations into a well-oiled machine.
You'll be at the heart of our administrative and customer service operations: ensuring every order, shipment, and customer interaction runs smoothly while also identifying opportunities to improve our systems and processes. The ideal candidate is a self-starter who combines meticulous attention to detail with the ability to see the bigger picture and drive continuous improvement.
Key Responsibilities
Customer Operations:
Manage all customer service functions including order documentation, sales and work order entry, shipment processing, freight coordination, and invoicing.
Operational Reporting:
Prepare and distribute daily, weekly, and monthly reports on order status, backlog, outside services, and invoicing performance to support proactive decision-making.
Purchasing & Inventory Management:
Handle purchasing of outside services, shop inventory, and supplies. Maintain a reliable safety stock system for critical items and perform monthly cycle counts with reconciliations.
Process Improvement & Systems Development:
Identify inefficiencies or bottlenecks in administrative workflows and implement practical, scalable improvements to streamline operations.
Compliance & HR Administration:
Maintain OSHA documentation and reporting, manage MSDS records, and handle new hire paperwork, employee benefits administration, and other HR-related duties.
Customer Credit & Vendor Coordination:
Perform credit checks, manage vendor relationships, and ensure alignment with company credit policies and customer-first standards.
General Office Support:
Provide administrative support including answering phones, managing correspondence, filing, and assisting leadership with special projects as needed.
Who You Are
A self-directed, proactive problem solver who takes initiative and follows through.
Highly organized with strong attention to detail and time management.
Comfortable managing multiple priorities in a dynamic environment.
Curious and eager to learn, improve, and grow within an entrepreneurial company.
A team player who values integrity, accountability, and customer satisfaction.
Qualifications
3-5 years of experience in a self-managed office, customer service, or operations coordination role.
Strong computer skills, including Microsoft Office Suite; experience with JobBOSS/E2 or similar ERP software a plus.
Bachelor's degree preferred (or equivalent experience in manufacturing, business, or operations).
Excellent communication and problem-solving skills.
Legally authorized to work in the U.S. without company sponsorship.
About Industrial Plating Company
Founded in 1963, Industrial Plating Company has built a strong reputation for innovation and technical excellence in surface finishing and industrial coatings. Our expertise helps Fortune 1000 manufacturers and growing industrial customers alike improve production efficiency, reduce costs, and enhance product quality. As we continue to grow, we're looking for team members who share our entrepreneurial mindset, commitment to integrity, and passion for helping customers succeed.
Why Industrial Plating Company
Be part of a growing, entrepreneurial industrial business with a strong legacy and forward-looking vision.
Work directly with company leadership and influence operational improvements that drive growth.
Join a team committed to ethics, customer success, and continuous learning.
Competitive compensation and benefits, with opportunities for professional development.
You should be proficient in:
Customer Service
Bachelor's Degree
Business-to-Business (B2B)
Sourcing and Procurement Experience
Digital Banking Service Specialist
Bilingual customer service job in Chattanooga, TN
Builtwell, Chattanooga's community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Digital Banking Service Specialist to join our team. The successful applicant will be responsible for a combination of the following:
* Customer Concierge: Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products
* Card Services: Processing customer requests regarding debit and credit cards and handling card disputes
* Wire Transfers: Processing incoming, outgoing and international wires
* ACH: Processing daily ACH files for customers as they are submitted
* Above all, offering exceptional service to both internal and external customers.
We encourage all who want to work with a dynamic and highly productive team to apply.
Desired Qualifications
* High school diploma or equivalent
* Ability to work independently, accurately and with attention to detail
* Strong time management skills and ability to meet daily deadlines
* Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe
* Ability to communicate and interact with a variety of people both within the team and other departments
* Ability to handle and resolve recurring issues
* Excellent verbal and written communication skills
* Schedule: M-F 8:30 am-5:30 pm, Every 7 weeks F 8:30 am - 6:00 pm, Every 6 weeks Sat. 8:50 am - 12:10 pm (Full-time)
Customer Service - Winner's Circle
Bilingual customer service job in Chattanooga, TN
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
7.25
-
16.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCustomer Service Agent
Bilingual customer service job in Bridgeport, AL
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Bridgeport, 48809 Al-227
Division: Solutions
Job Posting Title: Customer Service Agent
Time Type: Full Time
Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements.
Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
* Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling
* Interact with management and warehouse personnel to establish service criteria and meet customer requirements
* Follow up with customers and other departments to resolve invoice problems and discrepancies
* Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling
* Accurately input into and retrieve information from the system
* Audit air bills for completeness and accuracy. Research and maintain filings of air bills
* Reconcile driver pickup and delivery manifests
* Read, decode, and decipher freight coding in order to expedite freight movement and tracking process
* Record damaged shipments and misrouted freight on applicable reports
The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.
Working Environment:
Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations.
Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways.
Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health.
Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion.
Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel.
Essential Functions:
Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests.
Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
open/close
Print Share on Twitter Share on LinkedIn Send by email
Pest Control Service Specialist
Bilingual customer service job in Chattanooga, TN
Apply Description
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Pest Control Service Specialist
Bilingual customer service job in Chattanooga, TN
Job DescriptionDescription:
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Requirements:
Traditional Deposit Service Specialist
Bilingual customer service job in Chattanooga, TN
We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: • Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers
• Account Services: Processing account documentation and performing maintenance to accounts on our core system
• Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items
• Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy
• Above all, offering exceptional service to both internal and external customers.
Builtwell Bank, Chattanooga's only remaining community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team.
The successful applicant will be responsible for a combination of the following:
Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers
Account Services: Processing account documentation and performing maintenance to accounts on our core system
Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items
Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy
Above all, offering exceptional service to both internal and external customers.
We encourage all who want to work with a dynamic and highly productive team to apply.
Desired Qualifications
High school diploma or equivalent
Ability to work independently, accurately and with attention to detail
Strong time management skills and ability to meet daily deadlines
Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe
Ability to communicate and interact with a variety of people both within the team and other departments
Ability to handle and resolve recurring issues
Excellent verbal and written communication skills
Customer Service Representative
Bilingual customer service job in Chattanooga, TN
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
* Explain and educate customers on repair process on a high level, including insurance claim information and processes.
* Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
* Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
* May assist in customer communication throughout the repair process.
* Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
* Follow up on all DRP assignments present and past to maintain sales for the center.
* Maintain DRP logbooks and Enterprise ARMS daily.
* Secure proper payments
* Assist with reconciling invoices to payables report daily and monthly (as applicable)
* Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
* Perform other administrative tasks and duties as required to successfully meet the needs of the business.
* Other duties as assigned.
Qualifications
* Must be at least 18 years of age.
* Previous experience in customer service, sales, or other related fields is preferred.
* Must have a valid driver's license and be eligible for coverage under company insurance policy.
* Effective communication (written and verbal) and interpersonal skills are required.
* Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Customer Service Rep(05764) - 222 W Cuyler
Bilingual customer service job in Dalton, GA
You got game? You got spring in your step? You want the best job in the world? And a schedule that works with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, you've found the right place!
Duties & Responsibilities:
We are looking for Customer Service Representatives with pep, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)!
Operating the cash register and collecting payment from customers.
Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures.
Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
Other duties as assigned.
What are we looking for?
The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Customer Service Representative:
Happy customers keep us in business. You've to be a fun and friendly person, who is comfortable talking to strangers.
The team is what makes working in our store fun. You have to be a team player who is on time every day with a great attitude!
Our stores are open 365 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you're schedule is pretty flexible, you have to be willing to work when the team needs you the most.
You have to be at least 16 years old.
We're growing so fast, it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's just your hobby, main-gig, or supplemental job, drop us a line. We are sure to have just the thing for you!
Outpatient Care Coordinator - PRN - Days (72731)
Bilingual customer service job in Dalton, GA
The Outpatient Care Coordinator is responsible for collecting, and processing patient information that will contribute to safe, efficient, compassionate, and competent care delivery in a timely manner. This position requires complex assistant skills, clinical knowledge, and sensitivity to patients needs including assessment of needs for referral to other care team members such as social worker, clergy, dietician, physical/occupational therapy, American Cancer Society, other outside agencies and Medical Practices. The Outpatient Care Coordinator also facilitates communication and workflow within and between the infusion center, radiation department and other departments of HMC as well as with external referral sources and medical practices. The Outpatient Care Coordinator performs various duties assisting in the treatment and care of patients in accordance with established methods and procedures of HMC. This position requires knowledge of scheduling, pre-registration, registration, check out, pre-authorization procedures as well as a thorough knowledge of procedure coding for order entry and billing. The Outpatient Care Coordinator collaborates with the Central Business Office to ensure correct charges are filed with insurance providers and works to correct and resolve denied claims, which may include the transcription of clinical notes or Letter of Medical Necessity. The Outpatient Care Coordinator should possess the ability to facilitate physician/patient interactions within and outside of the medical center on behalf of the Oncology Service Line. Requires the ability to obtain and interpret information appropriate for the age group of the patient served. This position includes maintaining supplies and equipment within the department, calling in work orders (Facility Ops/EVS) and submitting orders to replenish supplies.
Customer Service
Bilingual customer service job in Cleveland, TN
AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day.
We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team.
We are looking for qualified candidates to fill openings within our Call Center. Our Call Center strives for excellence in customer service while working in a fun and friendly environment!
Key Requirements:
* 2 years Customer Service experience required
* Call Center experience preferred
* Excellent communication skills verbal, written and listening
* Ability to analyze customer's needs quickly and efficiently
* Appliance Parts knowledge (helpful but not required)
* Demonstrated competency in Windows
* Strong Internet Search knowledge
* Ability to thrive in a lively working environment and multi-task
* The flexibility to work weekends and other varied schedules
Company Perks:
* Competitive salary; annual performance bonuses
* 100% paid Medical/Dental/Vision benefits
* Paid vacation
* Paid sick time
* Paid company Holiday's
* Catered monthly lunch
* Quarterly Themed Parties
* Sunny, casual, creative office
* Kitchen with coffee and pastries available
* Entertainment room with ping pong table, TV and video games
AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
Applicants must be able to pass a drug screening and background investigation.
Traditional Deposit Service Specialist
Bilingual customer service job in Chattanooga, TN
We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: * Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers
* Account Services: Processing account documentation and performing maintenance to accounts on our core system
* Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items
* Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy
* Above all, offering exceptional service to both internal and external customers.
Builtwell Bank, Chattanooga's only remaining community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team.
The successful applicant will be responsible for a combination of the following:
* Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers
* Account Services: Processing account documentation and performing maintenance to accounts on our core system
* Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items
* Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy
* Above all, offering exceptional service to both internal and external customers.
We encourage all who want to work with a dynamic and highly productive team to apply.
Desired Qualifications
* High school diploma or equivalent
* Ability to work independently, accurately and with attention to detail
* Strong time management skills and ability to meet daily deadlines
* Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe
* Ability to communicate and interact with a variety of people both within the team and other departments
* Ability to handle and resolve recurring issues
* Excellent verbal and written communication skills
Digital Banking Service Specialist
Bilingual customer service job in Chattanooga, TN
Builtwell, Chattanooga's community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Digital Banking Service Specialist to join our team.
The successful applicant will be responsible for a combination of the following:
Customer Concierge: Serving customers via telephone, live chat, or email as well as supporting Builtwell Bank's digital banking products
Card Services: Processing customer requests regarding debit and credit cards and handling card disputes
Wire Transfers: Processing incoming, outgoing and international wires
ACH: Processing daily ACH files for customers as they are submitted
Above all, offering exceptional service to both internal and external customers.
We encourage all who want to work with a dynamic and highly productive team to apply.
Desired Qualifications
High school diploma or equivalent
Ability to work independently, accurately and with attention to detail
Strong time management skills and ability to meet daily deadlines
Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe
Ability to communicate and interact with a variety of people both within the team and other departments
Ability to handle and resolve recurring issues
Excellent verbal and written communication skills
Schedule: M-F 8:30 am-5:30 pm, Every 7 weeks F 8:30 am - 6:00 pm, Every 6 weeks Sat. 8:50 am - 12:10 pm (Full-time)
Customer Service Representative
Bilingual customer service job in Fort Oglethorpe, GA
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
* Explain and educate customers on repair process on a high level, including insurance claim information and processes.
* Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
* Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
* Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
* May assist in customer communication throughout the repair process.
* Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
* Follow up on all DRP assignments present and past to maintain sales for the center.
* Maintain DRP logbooks and Enterprise ARMS daily.
* Secure proper payments
* Assist with reconciling invoices to payables report daily and monthly (as applicable)
* Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
* Perform other administrative tasks and duties as required to successfully meet the needs of the business.
* Other duties as assigned.
Qualifications
* Must be at least 18 years of age.
* Previous experience in customer service, sales, or other related fields is preferred.
* Must have a valid driver's license and be eligible for coverage under company insurance policy.
* Effective communication (written and verbal) and interpersonal skills are required.
* Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call ************ . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Customer Service Rep(04108) - 117 Poplar Springs Rd
Bilingual customer service job in Ringgold, GA
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
You must be 16 years of age or older.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Clean equipment and facility approximately daily.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.