Bilingual Customer Service Jobs in Middletown, NJ

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at: Store #705392, located at: 3440 US Highway 9, Freehold, NJ 07728-8591 Store #705204, located at: 540 New Friendship Rd, Howell, NJ 07731-2978 Store #705309, located at: 2204 Highway 35 Ste 3, Sea Girt, NJ 08750-2323 Store #703468, located at: 904 Richmond Ave, Point Pleasant Beach, NJ 08742-3044 Store #705035, located at: 990 Cedar Bridge, Brick, NJ 08723 Store #703769, located at: 1727 Route 37 E, Toms River, NJ 08753-8241 Store #705026, located at: 452 Route 37 E, Toms River, NJ 08753-6881 *Locations May Vary Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment

Lateral Link is pleased to assist an elite AmLaw firm with an immediate need for an Investment Services associate in its New York or Washington, D.C. office. This is a rare opportunity to join a close-knit team that offers top of the market matters and tremendous experience, coupled with work-life balance and flexibility. The ideal candidate will have: 4-7 years of experience with regulatory and compliance matters regarding federal securities laws at a law firm Investment Company Act of 1940 and the Securities Act of 1933 experience Experience with mutual funds, ETFs, closed-end funds, independent trustees/directors, registered investment companies and investment advisers Outstanding academic credentials and license to practice law in either New York or Washington, D.C. J.D. graduate between the years of 2017-2020 If you are interested in this exciting opportunity, please apply here or email me directly at ***********************.

Our client is a tech firm located in New Jersey. This role can sit remote, as long as the candidate is located on the East Coast. Responsibilities: Providing quality, professional and prompt customer service to all external and internal customers. Provide information about products and services Troubleshoot and resolve product/service issues and concerns Document and update customer records based on interactions Increase customer retention by implementing creative problem-solving skills Work in one or multiple queues/skill sets over various customer service platforms (email, telephone, social media, etc.) Qualifications: Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Bachelor's degree is required .5 + years experience - Recent college grads encouraged to apply! Experience operating computers and the ability to learn new software Strong problem-solving skills The annual base salary range is $50k to $65k. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.

US-NJ-Roseland Canon Solutions America, Inc. Position Type: Full-Time If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon Solutions America, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Digital Service Specialist to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Responsibilities In this position, you'll be accountable for: - Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. - Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Showcasing strong customer communication and satisfaction skills. - Maintaining the performance of assigned machines. - Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. Qualifications Please note: This is customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? - Hold a High School diploma or equivalent experience required. - Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - Ability to travel (valid driver's license and acceptable driving record necessary). - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ************************************************************************************** We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans. If you are not reviewing this job posting on our Careers' site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers. #CSA Workstyle Description Full Time On Site (Hub) - This position requires full-time presence at your assigned office(s)/worksite(s)/territory. Posting Tags #PM20 #LI-KM1 PI084bd326e46c-26***********3

Our client that provides services to the travel industry is seeking candidates with strong customer service experience to join their Long Island City, NY team. The right candidates for this role will ideally have worked in the travel or hospitality industry or Call Center environment. You thrive in a role that allows you to listen, analyze and resolve problems and you have a knack for working with multiple software to provide solutions quickly. You are flexible to work weekends and holidays along with being available to cover extra shifts as needed. Shifts will be 4 days, 10-hour shifts. Available shift are 7:30 pm to 5:30 am. If selected for this role, the training will be onsite in Melville, NY for up to 4 weeks. This is an onsite role offering an hourly rate of up to $ 21.00 per hour depending on experience. Responsibilities: Serve as on-site liaison with the airline partner, providing support, guidance, and training. Process client requests received through system. Assess customer needs and respond in a timely and professional manner. Follow-up on all client requests and transactions to ensure client satisfaction. Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or company adversely. Negotiate with vendors to achieve the best outcome for the client and company. Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts. Effectively use phone, email, fax, and Reservation Systems to track and provide solutions. Adapt to needs arising from the changing dynamics of schedules and unforeseen situations. Learn and maintain knowledge to provide high level customer service. Achieve and maintain passing score on initial and ongoing training. Required Qualifications: Prior Customer Service experience in fast paced client facing role. Excellent Interpersonal skills with professional telephone etiquette. Available to work extended hours and serve “On Call” as needed. Excellent verbal and written communication skills. Ability to learn new software and work with multiple screens. Ability to multitask and prioritize in a fast-paced environment. Flexible work schedule including availability to work weekends and holidays. Able to work overtime if needed. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs - this specialized approach sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.

Crafting Brighter Futures for Families At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Globe Life? Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: At Globe Life people are ambitious but respectful, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential. 2. Company Overview: Once your application is in, you'll receive an invite to an electronic meeting overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the company overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our representatives have seen exponential career growth within Globe Life.

Under the direction of the Program Manager, the Wellness Associate provides supportive services for guests to have a meaningful and successful stay; to learn crisis coping skills and to work towards realizing their full potential. During their stay guests will work on a Wellness Plan and be linked to services and resources within their community in collaboration with the Wellness Respite Associate. Wellness Respites offer stays for up to ten days and provide an open-door setting where guests can continue their daily activities. This program provides an alternative to hospitalization for individuals who are in crisis. Highlights: Follows team protocol for charting and recording current treatment information for guests. This includes ongoing documentation of current medications and follow-up appointments. Maintains accurate records related to the service plan and support services provided. Maintains a working relationship with all guests and provides residential (guest) counselling. Supports guests to identify and develop coping strategies related to daily stresses, encouraging guests towards their personal vision of recovery, and supporting and assisting the achievement of personal goals. Receives all guests and all contacts (family members, community participants, treatment, and social service providers) in a timely and respectful manner. Advocates with and/or on behalf of guests to access needed and desired community resources and works with the guests and team members to develop socialization/recreational opportunities. Part-time | 30 hours | Benefit Eligible including PTO (1 Shift) Fridays, Saturdays & Sundays 7:30am- 6pm Hourly Rate: $17.79 - $20.19 PM22 Requirements: Bachelor's degree in a mental health/human service discipline OR High School Diploma or GED plus 4 years of related work / life experience. Ability to conduct individual and group educational training to a wide range of learning levels. Strong assessment skills and the ability to manage crises. Solid organization, time management and multitask skills. C.P.R.P. (Certified Psychiatric Rehabilitation Practitioner) preferred. Ability to work with individuals with mental illness in a caring and professional manner. Proficient in MS Office products. Valid NJ driver's license with acceptable driving record. Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others. Compensation details: 17.79-20.19 Hourly Wage PI21cdfdf590f9-26***********3

Crafting Brighter Futures for Families At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of Globe Life embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Globe Life? Unlimited Earning Potential: Your dedication determines your earnings. Company Culture: At Globe Life people are ambitious but respectful, high-energy, and treat every member like family. Grow with Us: Dive into continuous learning and development opportunities. Application Process: 1. Submit Your Application: No stringent qualifications needed. We believe in potential. 2. Company Overview: Once your application is in, you'll receive an invite to an electronic meeting overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. 3. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the company overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our representatives have seen exponential career growth within Globe Life.

Day-to-Day Insight Global is looking for a 6 month contract Customer Service Specialist for a client in Bridgewater, NJ for $29 an hour. Responsibilities for the role are as follows: Responsibilities: • Accountable for customer facing activities / customer experience, acting as a single point of contact for customers, adopting customer centricity mindset within day-to-day interactions (set and meet expectations, stress-free experience, maintain a positive & professional demeanor). • Run OTC and Customer Service Management, focusing mainly on customer interaction related activities (in/outbound) • Voice of Customer: Contribute to the understanding of customer segments, trends needs, and expectations by reporting and providing feedback on client interactions. Build customer's trust & relationship by supporting in supply, commercial & application enquiries, collecting feedback and identifying opportunities to drive customer satisfaction, including regular visits. • Customer Relationship Management (CRM) Data: Enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities. Schedule follow-up actions. • Customer Service Experience Operations: Provide a quality service to customers while identifying opportunities to secure new business or support retention via customer interaction. Responsibilities may include handling customer cases and dealing with complex queries to minimize disruption & downtime. • Collaboration: Close collaboration with internal partners/functions (CSX, Center of Excellence/CoE, Global Business Solutions/GBS+, Supply Chain), mainly via Service Cloud, judging and aligning priorities to meet customer expectations and needs vs. Supply Chain capabilities; monitor and ensure delivery of other functions commitments. • Customer Experience Implementation: Support the implementation of differentiating customer experience initiatives, tools and processes, including customer experience testing. Differentiate service per customer according to Customer Segmentation, Service Levels, and customer satisfaction level. • Continuous Improvement: Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements to enhance operational efficiencies, streamline workflows or improve customer's experience. • Performance Management: Prioritize own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use KPI's, performance management systems and reports to improve personal performance. • Supporting Systems: Utilize customer service supporting systems and tools (SAP & Service Cloud), driving efficiencies and providing feedback to contribute to systems improvement (internal & external use). • Time Management & Activities Planning: Plan own activities on a daily, weekly and monthly basis to ensure business continuity, enhance efficiencies and improve customer satisfaction. Actively participate in team meetings to align priorities. • Compliance: Comply with Henkel Corporate Standards, Global SHE and Sustainability requirements.

To manage customers that are not associated with a sales manager and support selected customers with a sales manager as well as support Head of Customer Service with daily processes RESPONSIBILITIES Order processing from PO receipt to delivery and invoice Be the customers' focal point on orders, requests, complaints, etc. Processing and shipping customer sample requests Coordinating complaint management with QA Coordinating questionnaires, technical documents with the technical team Executing customer communication activities (e.g., change notification letters) Improve daily work processes to promote efficiency. Maintain high level of Customer service. Follow up on customer contracts/agreements/Blanket Orders Close liaison with Supply chain, warehouse, and forwarder to minimize delays on supply QUALIFICATIONS Business / commercial education Ideally up to 3 years of international work experience, ideally in value added solution provider. Analytical mindset with pro-active approach Desire to work in an international, multicultural environment. Experience with CRM/ERP software Sound conversation techniques Discipline to initiate first contact and to make the first step COMPENSATION: $29/hr.

The Trove West Village flagship store opened in November 2024. The store represents the next stage in the brand's evolution and gives Trove the opportunity to have a more intimate relationship with our customers. Trove West Village will also carry a select group of international jewelry designers whose work we love and whose jewelry reflects the same values we uphold, making the boutique a jewel box in itself. The store was designed by celebrated interior designer Tali Roth. The 1,000-square-foot Trove store combines timeless elegance with contemporary flair, creating a sophisticated yet inviting shopping experience. In addition to the Trove collection and a range of jewelry we will also hold brand residencies for designers to showcase their designs in store. As a jewelry sales associate, you're the heart of the store, way beyond just handling sales. Your day is filled with greeting customers, understanding their unique tastes and budget, and showcasing dazzling jewelry options. You're also there to recommend perfect pieces, answer queries, and smoothly wrap up sales, including payment processing. Post-sale, you're the go-to for services like jewelry cleaning or resizing. Plus, you keep the store's sparkle by managing displays and inventory, all while sticking to strict security and safety protocols. Every day, you blend sales savvy with stellar customer service, making the store shine as bright as the gems you sell! To shine as a jewelry sales associate, you need a mix of skills: top-notch customer service and communication for engaging interactions, sales and negotiation prowess for guiding purchases, and a passion for jewelry. Deep product knowledge, attention to detail, and precision are key. Teamwork skills ensure a cohesive store environment. Education-wise, a high school diploma, retail experience, and possibly jewelry certification or a license are often required. These abilities and qualifications are crucial for effective selling, customer satisfaction, and handling jewelry with care and expertise. Responsibilities: Client Advisors hold the position of embodying the Trove Brand in every client interaction using their own flair for making each client's experience a memorable experience. An excellent communicator and brand ambassador. His or her passion for Trove is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every client advisor. Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars. Developing client relationships and exceeding sales plan is first and foremost in the Trove sales professional's skill set. Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Trove brand ambassador during every selling ceremony using your personal touch. Qualifications: Required Qualifications Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality). Proven track record in achieving sales results. Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Ability to work with a diverse client base. Proficiency with Point of Sales (POS) systems and client tracking systems Must have authorization to work in the United States or in the country where the position is based. Preferred Qualifications: Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred. The hiring range for this position ranges from $20-30 The rate of pay offered will be dependent upon candidates' relevant skills and experience.

Connections Personnel is hiring for a Direct Hire Client Engagement/Customer Service Lead for our client in Cranford. Looking for a motivated energetic individual to join their team! Hours are Monday-Friday from 8:00 am to 4:30 pm. Salary $55,000-$60,000 Excellent benefits! 401k,Health Vision, 2 week shut down paid for and personal time off. RESPONSIBILITIES: Handle accounts and new clientele Assist in marketing planning which includes website updates, brochure/handout updates, catalog updates, creating promotional ideas and establishing tools/tactics to contribute towards the company's modernization Conference planning/create conference marketing materials Update LinkedIn posts Work with overseas HQ on production planning, logistics and learn the day to day operations of this multi-national company. Become one of the foundational pieces for the future. QUALIFICATIONS: Highschool Degree College Degree is required MS Suite Pruriency mandatory Canva/other data suites mandatory

alts | Alteration Specialists of New York is looking for a Front Desk Operations Professional We are looking for a dynamic professional Front Desk Operations team member, distinguished by their charisma, commitment, and professional integrity. This role will include responding to phone calls and emails, office management and administration, as well as internal/external communication, and creative problem solving. This is a customer facing position, full-time or part-time role in New York, with competitive pay, full benefits, and opportunities for future growth. Compensation FDO earns $18 an hour when you are accompanied by a Studio Experience Coordinator or other FDO. If you are working a shop on your own then you will be paid $20 an hour for that specific shift. $18 an hour is the base compensation for any and all FDO roles. Responsibilities Front Desk - Office Management Maintain a professional, warm, welcoming office environment Greet all clients, manage check-ins, pickups and payment Answer all inbound calls to the Alteration Specialists Studio Manage all client bookings and appointments Process new transactions and ensure internal reporting is correct Responsible for ordering, tracking and managing office inventory, supplies and purchases Ensure all outsourced garments are appropriately tagged, distributed and delivered Manage the flow of fitting room processes and appointments Customer Service Quick, warm, and on-brand customer communication across emails, calls and in-person Thoughtful and authentic recommendations to customers through a deep understanding of their need Thoughtful interaction with each customer Collect, organize, and track consumer feedback, day to day issues and other relevant information and communicate this to the team Contribute ideas to company policies to create an even better customer experience Operations Ensure that all QC checkpoints that live with front operations are consistently met for each garment entering or leaving your studio Ensure all tickets are properly created, and processed throughout the garment's life cycle with Alteration Specialists Properly record and document all RFA's, refunds and other failures of process, and brainstorm written solutions to achieve a higher operational efficiency Attributes You are warm, compassionate, and empathic. You have a calming demeanor and a way of building trusting, caring relationships with ease. You are a skilled communicator. You're both a great listener and an effective speaker and writer. You treat sensitive information with respect and discretion. You are mission driven. You are motivated to help change the fashion industry, and move towards a more sustainable future and serve as an excellent ambassador for a cause you believe in. You are systematic. You derive pleasure from being highly organized, creating order, and checking things off your list. You are detail-oriented. You take pride in a beautifully executed workflow and typos in your emails make you cringe. You are thoughtful. You can anticipate the needs of your tailoring team and clients, and feel committed to proactively creating a supportive environment for all. You are able to recognize how your individual role feeds into the larger organization's objectives. You have great professional integrity. You take ownership over your work, ask for help when you need it, and are committed to your own growth and development. Experience Experience in customer service related roles preferred Prior responsibilities in the fashion industry, and communications management desired. Experience or deep interest in fashion and sustainability desired, with a working knowledge of garment construction desired. *This is an entry-level role.* Why the Role is Compelling As the Front Desk Operations - Customer Service Representative for an alts | Alteration Specialists team, you would play an integral role in creating a welcoming and professional environment that has a profound impact on some of the most important events and days in a client's life. You would establish rewarding relationships with the studio's clientele and partner community, and serve as the first point of contact for people who might benefit from our services. You would have the opportunity to develop your career in an expanding industry. You would feel the support of a tight-knit tailoring and operations team, and the excitement of being part of a growing, multi-studio operation disrupting the fashion industry with many opportunities to grow as quickly in your career as the brand is growing. alts | Alteration Specialists is committed to working with and fairly rewarding the best talent in the industry. We believe in treating people right - through fair compensation and benefits, thoughtful management and specific attention to growth and development of our staff.

OUR VISION Create No Matter What! Gear up. Educate. Inspire. We believe everyone is a creator. But what makes the idea from your mind's eye to reality? Printed. Packed. Delivered. Done! It rarely happens alone. At Adorama, we pride ourselves on our ability to unleash the creator, providing them with the tools and expertise necessary to get the job done. It's not enough for us to source the best products. We also keep you inspired and connected to our pros and your peers. Adorama's large Print Lab, Printique, is seeking a full-time, highly motivated individual to join our customer service team. Ideal candidates should have experience working with clients in problem resolution and assisting in encouraging sales. Responsibilities: - Handle inbound and outbound calls, chats, and emails related to client requests and orders - Assist in processing customer orders - Receive, sort, and handle return packages - Monitor the front desk along with the Customer Service team - Input customer information into our database - Willing to CREATE THE BEST CUSTOMER SERVICE EXPERIENCE ever! Experience: A minimum of 1+ years customer service experience Ability to lift or maneuver medium to large-sized packages Excellent verbal and written communication skills Proficiency in MS Office programs Photography experience is a plus Education: High School Diploma or GED This role requires 5 days on-site in out Brooklyn, NY location. The hourly rate for this position ranges from $18.00 to $20.00. The rate will be determined based on overall skills and experience.

Responsible for providing either telephonic or written support to ensure all activities including those that contribute to the satisfaction and retention of customers. Essential Functions of the job include, but are not limited to: Resolve escalated phone or written inquiries Make outbound follow up calls or written correspondence Complete assigned correspondence Handle all stock transfer lines Additional responsibilities as assigned Preferred Qualifications: Enhanced verbal communication and/or writing skills Good Computer Skills Team Oriented 2-5 years of Stock Transfer or Financial experience HS graduate or equivalent work experience Proficient with MS Office and preferably Google Suite

This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting customers with all issues with their online sports betting and iCasino accounts: Applicants must be available to work any 8 hour shift between the hours of 10am -12am any day of the week. Agents are required to work in office 3 days per week. Responsibilities Communicate with customers via phone, email and live chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Sports interest and knowledge

Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply. Position: Customer Service Representative Location: Middlesex, NJ 08846 Status: Full-Time (In-Office) Hours: Monday to Thursday: 9:00 AM to 5:30 PM Friday: 9:00 AM to 4:00 PM (early departure) 40 hours paid Job Responsibilities: Engage with customers through inbound and outbound calls. Process orders, coordinate deliveries, and provide timely updates on order statuses. Resolve customer inquiries promptly and accurately, fostering customer loyalty. Document all details of inquiries, comments/complaints, and actions taken. Consistently deliver high levels of professional service and assistance. Job Qualifications: Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus. High school diploma or GED. Proficient in computer skills. Dependable with excellent attention to detail. Strong problem-solving skills, along with excellent communication and interpersonal abilities. Professional demeanor, appearance, and attitude. Excellent typing, spelling, and grammar skills. Demonstrated customer service skills and a positive team-oriented attitude. Benefits: Prompt weekly pay. 401(k) with company match. Medical coverage. Direct deposit. Vacation, personal days, and holiday pay. Growth opportunities within the company. How to Apply: If you are excited about this opportunity, please send your resume to ***********************.

About Us At Apex Heart and Vascular, we provide cutting-edge compassionate care. We have a talented team who is proud to be making a positive impact on the lives of our patients each and every day. We are growing fast and looking to have an enthusiastic Patient Care Concierge to join our team. Role Description This is a full-time role for a Patient Care Concierge at Apex Heart and Vascular Center. The Patient Care Concierge will be responsible for ensuring a positive patient experience by managing online reviews, conducting feedback surveys, and providing exceptional customer service. The role involves interacting with patients to gather feedback, managing online reviews, and facilitating communication between patients and healthcare providers. We offer a competitive salary and benefits package commensurate with experience. Key Responsibilities Greet and assist patients and families with check-in/check-out processes. Address patient concerns and provide information about services. Encourage and manage patient reviews on Google. Respond to reviews and resolve issues to improve patient satisfaction. Develop and manage patient feedback surveys. Collect and analyze survey data to identify areas for improvement. Deliver exceptional service with empathy and professionalism. Respond promptly to patient inquiries and requests. Serve as the main contact for patients and families. Maintain accurate patient records and ensure confidentiality. Qualifications Strong communication skills Effective relationship-building abilities Experience in customer service Proficiency in managing online reviews and conducting surveys Excellent interpersonal skills Knowledge of healthcare terminology and procedures is a plus High school diploma or equivalent required; associate's or bachelor's degree in hospitality, or a related field preferred To be considered for this position, along with the LinkedIn application - please submit your CV along with a brief video recording (under 2 minutes) that includes: An introduction of yourself A summary of your relevant experience An explanation of why you are the right fit for this role Send your CV and video to: ***************************