Bilingual customer service jobs in Missouri - 2,364 jobs
Customer Service Representative - FT
Avis Budget Group, Inc. 4.1
Bilingual customer service job in Kansas City, MO
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing CustomerService Representative, CustomerService, Representative, Retail, Automotive, Rental
$24k-30k yearly est. 2d ago
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Customer Support Specialist
Alphabe Insight Inc.
Bilingual customer service job in Kansas City, MO
Catch Vibe Voice is a growing communications-driven organization focused on delivering clear, consistent, and impactful messaging. We work closely with internal teams and external partners to ensure our brand voice is professional, aligned, and effective across all touchpoints. Our culture values collaboration, accountability, and long-term growth.
Job Description
We are seeking a motivated and detail-oriented Customer Support Specialist to join our team in Kansas City, MO. In this role, you will serve as a key point of contact for customers, ensuring their inquiries are handled with accuracy, efficiency, and professionalism. You will contribute directly to maintaining high service standards while supporting internal processes and operational goals.
This position is ideal for individuals who value clear communication, problem-solving, and a structured work environment.
Responsibilities
Respond to customer inquiries in a professional and timely manner
Provide accurate information and resolve issues efficiently
Maintain clear and organized documentation of customer interactions
Collaborate with internal teams to ensure consistent service delivery
Follow established procedures while identifying opportunities for improvement
Uphold company standards for quality, confidentiality, and communication
Qualifications
Strong verbal and written communication skills
Ability to remain professional and composed in a fast-paced environment
Excellent attention to detail and organizational skills
Problem-solving mindset with a customer-oriented approach
Ability to work independently as well as part of a team
Basic computer proficiency and willingness to learn internal systems
Additional Information
Competitive salary ($50,000 - $54,000 annually)
Opportunities for professional growth and internal advancement
Structured onboarding and ongoing training
Supportive and collaborative work environment
Stable full-time position with long-term potential
$50k-54k yearly 2d ago
Customer Service Representative
Ace Handyman Services Kansas City
Bilingual customer service job in Kansas City, MO
Ace Handyman Services of Kansas City (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. This position serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, as well as consistently delivering exceptional service and scheduling jobs. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company.
Competitive pay ranging from $20-$22 per hour
Vacation
Company credit card
Flexible scheduling
Advancement and growth opportunities
Regular pay reviews
Plus more!
Key Responsibilities:
Professionally respond to incoming sales calls, outbound calls and follow up with leads
Offer accurate job estimates and close the sale over the phone
Create and maintain our handyman job schedule
Adjust the schedule as needed
Conduct follow up calls with customers
Accurately enter information into our CRM and sales software
Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
Work towards and achieve individual and team sales goals
Basic Qualifications and Experience:
Proven track record of success in sales and customerservice.
Quick thinker, organized and superb multi-tasking skills.
Excellent communication and interpersonal skills.
Self-motivated with a great attitude and ability to accurately communicate and close services on the phone.
Proficient in Microsoft Office, Teams and multiple software platforms.
Dispatching skills; Service Titan experience, a plus!
Valid driver's license and reliable transportation.
Apply now!
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
$20-22 hourly 2d ago
Customer Service Representative - State Farm Agent Team Member
Carmen Wilson-State Farm Agent
Bilingual customer service job in Fenton, MO
Benefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
ROLE DESCRIPTION: As a CustomerService Representative - State Farm Agent Team Member with Carmen Wilson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Alicia Scott-State Farm Agent
Bilingual customer service job in Kansas City, MO
Benefits:
Simple IRA with 3% company match
Salary plus commission/bonus
Annual salary increases, along with annual PTO increases
Health benefits
Wellness stipend
Paid time off (vacation, personal/sick days, bereavement, maternity/paternity paid time)
Additional bonuses throughout the year
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Opportunity to enroll in Team Member Hall of Fame
Includes $1000 bonus
Weekend hotel stay & banquet dinner (with guest)
Recognition plaque
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Alexa Barkley-State Farm Agent
Bilingual customer service job in Kansas City, MO
Benefits:
Bonus based on performance
Company parties
Competitive salary
Donation matching
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened its doors in April 2020 and has grown into a strong, dedicated team of six full-time and two part-time team members. I've been part of State Farm since I was 19 and, after spending time working at corporate, I decided to become an agent to build something of my own. I've always believed in helping people truly understand insurance, and that mission continues to drive our work every day.
We love being involved in the community through the South KC Rotary, Martin City Improvement District, South KC Chamber of Commerce, and Caring 4 Kids. One thing that sets our agency apart is how much we value shared experiences - when I hit agency goals, my team gets a paid trip, with round-trip flights, hotel stays, time off, and spending money included.
We're looking for energetic, hardworking, and empathetic individuals who want to be part of a supportive, high-performing team. If you're looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Alexa Barkley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Beau Crawford-State Farm Agent
Bilingual customer service job in Kansas City, MO
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Experience in a variety of computer applications, particularly Windows
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Bryan Lopez-State Farm Agent
Bilingual customer service job in Kansas City, MO
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License Reimbursement
Life insurance
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
Customer Service Representative
Carshield
Bilingual customer service job in Saint Peters, MO
CarShield is seeking talent to join its growing CustomerService team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customerservice skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use!
Reporting to the CustomerService Manager, this position is responsible for:
Answering inbound calls from existing customers.
Assisting customers with general inquiries, making payments, and questions regarding claims.
Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers.
Working with finance and administration.
Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers.
Maintaining current knowledge of products and services offered.
Other tasks as assigned.
Pay Rate and Benefits for CustomerService Representative:
$17-19/hour, plus performance bonus! (Average ~$20/hour).
Group Insurance (Medical, Dental, Vision, Life, etc.).
401k with Employer Match.
Paid Time Off at 6 months.
Discounted CarShield policies.
Discounted Tuition at Lindenwood University.
Professional Development Opportunities.
Basketball, table tennis, billiards, and other recreation on-site.
Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters).
And more!
Requirements
Requirements for CustomerService Representative:
Ability to work on-site at our headquarters in St. Peters, MO.
Strong attention to detail and the ability to follow directions.
Ability to present oneself well over the phone.
Excellent customerservice skills.
Strong communication skills.
Highly coachable.
Ability to effectively multi-task.
1+ years' experience in a call center environment.
Basic computer and typing skills.
Must be able to be licensed by the State of Missouri (application process and fee supported by company).
Bilingual (English/Spanish) a plus.
Salary Description
$17-19 per hour, plus bonus
$17-19 hourly 2d ago
Customer Experience Specialist
Audio Enhancement 3.1
Bilingual customer service job in Kansas City, MO
At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers' expectations, and build success through partnership, friendship, and trust-with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we're looking for "lifers"-members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education.
We are currently seeking a Customer Experience Specialist, in the Kansas, Missouri area!
The Customer Experience Specialist is to support the Regional Sales Director in achieving sales quota for the year. As an ambassador for Audio Enhancement, the FSR will assist the Regional Sales Director in sales and customerservice needs, as requested, by assisting in the sales process, addressing customerservice needs, and in collaboration with the Educational Development team, ensuring the adoption of the Audio Enhancement solution.
Duties Include
Building relationships with appropriate customers and school support personnel
Providing a high level of on-site customer support as needed, including school visits, on-site service, customer trainings, etc.
Assisting Regional Sales Directors with presentations and sales functions.
Assisting with the Implementation Process and follow up with the customer as appropriate.
Developing and fostering reseller relationships, working with new and existing dealers to generate additional sales revenue and market share.
Maintains accurate records and participates in required meetings.
Requirements
2 to 3 years of direct work experience in customer support or sales support related position preferred.
Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
Strong problem identification and objection resolution skills.
Able to build and maintain lasting relationships with customers.
Exceptional verbal and written communication skills.
Strong presentation skills.
Ability to travel 60% with up to 4 days per week on site.
Able to perform basic calculations and mathematical figures.
Ability to work individually and as part of a team.
Experience with customer relationship management software.
Must be Authorized to work in the US.
Compensation
Compensation is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k.
To learn more about Audio Enhancement, visit ************************
For quick inquiries, contact *****************************
$22k-35k yearly est. 2d ago
Customer Support Representative
Insight Global
Bilingual customer service job in Saint Louis, MO
Title: Customer Support Representative
Duration: 12 month contract + possible extensions
Required Skills & Experience
Must go onsite 5 days/week
Must be able to complete Missouri fingerprint check.
Experience using phone support systems/call center software (e.g., Five9, Zendesk, Genesys, AWS, Dialpad, Nextiva, Talkdesk).
1+ years of experience in call center or related field.
Associates Degree or Bachelors degree
Active listening skills and excellent communication.
Attention to detail and organizational skills.
Reliability.
Data Entry experience
Experience with Excel, Outlook and Word
Plus but not required:
Genesys software experience.
Experience with Salesforce or similar CRM.
Experience with SharePoint.
Background in childcare/health.
Government background.
Bilingual
Job Description
Multiple shift times available; rotating weekend shifts, call center operates between 8:00 AM - 10:00 PM Monday- Fridays, and 8:00 AM - 12:00 PM CST on Saturdays.
Assist with calls, responding to incoming inquiries and answering questions from families about childcare subsidy and/or childcare providers seeking federal or state funds.
Utilize call center software, specifically Genesys Cloud Services, for daily tasks.
Ensure calls are handled efficiently and effectively.
Answer basic questions about childcare based on state program training.
$30k-39k yearly est. 4d ago
Vietnamese/Korean Bilingual Customer Support Representative
Blinkrx
Bilingual customer service job in Chesterfield, MO
Hi,
BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************".
Bilingual Korean/Vietnamese Customer Support Specialist
Location: Chesterfield, MO & Pittsburgh, PA
Responsibilities:
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Provide patient care to accurately support pharma programs and triage to appropriate teams when required
Strive to meet and exceed structured performance targets.
Document all call information and data discovery according to operating procedures
Utilize Knowledge Base materials as a foundation for resolving inquiries
Maintain confidentiality of patient and proprietary information
Develop a working knowledge of company related security and privacy practices.
Participate in continued education on product changes, new features and product launches
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Requirements:
Bilingual Vietnamese required, with strong command of the English language
High school diploma or GED required, Bachelor's degree strongly preferred
Customerservice or inbound call center experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Location/Hours:
Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
Scheduling flexibility, as your schedule may change over time according to business needs
Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Paid time off, sick time & holidays
Paid parental/baby bonding leave
Daily meal stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
$30k-39k yearly est. 2d ago
Customer Service Sales Representative
Altyn Marketing LLC
Bilingual customer service job in Saint Louis, MO
Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth.
Responsibilities
Sell Spectrum products and services in a retail setting
Greet customers and identify their wireless and entertainment needs
Upsell and cross-sell plans, accessories, and bundles
Meet or exceed sales goals
Maintain a clean and organized store
Work as part of a team to deliver excellent customerservice
What We Offer
Competitive pay ($60K $75K)
Paid training
Fast promotion opportunities based on performance
Team events, recognition programs, and travel opportunities
Mentorship and leadership development
Requirements
Customerservice or retail experience (preferred, not required)
Strong communication skills
Motivated, positive, and goal-oriented
Flexible availability, including weekends
Must be able to commute to St. Louis, MO 63101
Apply Now
Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
$60k-75k yearly 18d ago
Customer Service Representative - State Farm Agent Team Member
Bradford O'Neil-State Farm Agent
Bilingual customer service job in Saint Louis, MO
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of CustomerService Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
401K
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Anthony Luster-State Farm Agent
Bilingual customer service job in Saint Louis, MO
Benefits:
Incentive travel
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k) matching
About our Agency:
We're proud to celebrate 15 years of serving our community with a strong, dedicated team of 11 members across two offices. Our agency is built on fostering a positive, collaborative atmosphere where every team member is valued. We prioritize work-life balance and strive to create an environment where achievements are recognized, growth is encouraged, and trust is at the core of everything we do.
New hires can expect a comprehensive onboarding program with both practical and theoretical training, as well as ongoing licensing support through discounted study materials and mentorship from our experienced team. We believe in celebrating milestones-whether it's a birthday or work anniversary-because your journey with us matters.
We also offer a range of benefits, including group health and life insurance, a 401(k), personal time, vacation days, and sick leave. If you're looking for a workplace that values your growth, supports your professional development, and celebrates your successes, we'd love to have you on our team!
Your Role and Responsibilities:
Build and maintain lasting relationships with our valued customers.
Utilize a customer-centric, needs-based approach to help clients understand and select from our top-tier insurance options.
Drive business growth by generating leads, coordinating appointments, and effectively marketing our tailored products and services.
Ensure customer satisfaction through proactive follow-up and problem-solving.
What We're Looking For:
A genuine interest in marketing products and services based on customer needs.
Exceptional communication skills - written, verbal, and listening.
A people-oriented mindset with strong attention to detail.
Proactive problem-solving abilities.
The ability to learn and adapt to computer functions.
A team player who thrives in a collaborative environment.
$27k-35k yearly est. 2d ago
Customer Service Representative | Part-Time | Centene Community Ice Center
AEG 4.6
Bilingual customer service job in Maryland Heights, MO
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The CustomerService Representative is responsible for the Front Information Desk. This is where the CustomerService Representative can be most effective to greet our guests, answer questions, check in vendors, accept and log deliveries, answer incoming telephone calls, maintain lost and found items, accept payment(s) for programs, events and point-of-sale purchases and confirm or adjust (as needed) locker room assignments. The CustomerService Representative also performs a variety of other support for the administration office, staff and the facility in general.
This role will pay an hourly rate of $15.00
Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.
This position will remain open until April 10, 2026.
Responsibilities
Provides information about the Centene Community Ice Center/St Louis Music Park programming, events, and concerts to walk up customers and callers.
Responds to inquiries regarding services, facilities, programs and events.
Deals directly with the public in person and over the phone giving out general information, answering questions, explaining procedures and gathering facts and pertinent information regarding problems and complaints.
Operates computerized public information and reservation systems in an efficient and accurate manner.
Responds to customer inquiries via telephone, in person and/or in writing as required.
Performs a variety of office clerical support activities.
Keeps supervisor and other appropriate staff informed of problems or other matters.
Interpret and enforce ice arena rules for customers.
Collect fees and record in software.
Qualifications
Must be 18 years of age, or older.
Ability to work a flexible schedule based on events, including long hours, nights, weekends and
holidays as needed.
Excellent customerservice.
Ability to follow basic instruction and direction.
$15 hourly 2d ago
Customer Service Representative(Account Management)
AZZ 4.3
Bilingual customer service job in Saint Louis, MO
Since 1961, Precoat Metals (**************** has been setting the standards in the coil coatings industry worldwide. We are committed to this level of quality in both our product line and customerservice, and focus our resources on investigating and implementing new coil coating technologies, developing unique coatings, ink and film systems, and designing multifaceted prints while reducing the cycle time to market. We are able to achieve this "culture of excellence" thru the hard work and talent of the people on our team.
Job Description
Your previous customerservice/account management experience in a fast paced environment makes you the perfect candidate to fill our open position. You will be based at our St. Louis, MO HQ office and will work cooperatively with customers & members of the production and distribution team to grow existing customers, support new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction.
In addition to being the representative of our customer and their advocate, you will:
Generate new & repeat sales by providing product and technical information in a timely manner
Determine customer requirements and expectations in order to recommend specific products and solutions
Present price, credit and terms in accordance with standard procedures and customers' profitability profiles
Accurately process customer transactions such as orders, quotes or returns
Provide accurate information regarding scheduling and availability of items
Obtain and provide accurate information relating to shipment dates and expected date of delivery
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
Increase sales and average order size by means of cross-selling, up-selling, add-on sales
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
Remain current on consumer preferences, changes in local codes and product developments
Setup and maintain customer files
Identify trends in customer satisfaction or dissatisfaction
Manage time effectively, meet personal goals and work effectively with other members of the team
Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
Follow company policies and procedures
Present a professional image at all times to customers and vendors
Conduct ongoing customer needs, analysis, research of customer requirements through first party resources.
Complete contact activity reports
Assist in sales projects like price increases etc.
Qualifications
You will bring your High School diploma or equivalent and 2-5 years of customerservice or inside sales experience, preferably in an industrial setting along with being a highly motivated self-starter who is articulate, persistent & outgoing with a professional demeanor to the team. In addition to:
Must be able to work in a team-oriented, fast-paced, sales environment
Provide track record of consistently achieving or exceeding goals
Proficient to advanced computer skills with Microsoft applications, Word, Excel and Outlook
Superior customerservice & selling skills.
Superb communication and interpersonal skills
Strong organizational skills with the ability to prioritize & multi-task
Detailed oriented & able to work independently
Customer focused with exceptional telephone sales ability
Additional Information
We are an Equal Opportunity Employer. M/F/Disabled/Veterans
Precoat Metals is a Drug Free Workplace
We are an Equal Opportunity Employer.
Precoat Metals is a Drug Free Workplace
$29k-35k yearly est. 2d ago
Patron Services Representative
American Theatre Guild 3.9
Bilingual customer service job in Kansas City, MO
The American Theatre Guild is looking for a customerservice driven Patron Service Representative, looking to join a fun and passionate team. We are a non-profit national Broadway presenter dedicated to providing the experience of live theatre to foster passion, inspire creativity and empower youth within our communities. We are a relatively small office with a fun, business-casual environment. The Patron Service Representative will ensure that customerservice for every patron is excellent.
Benefits Include: PTO days, 10 paid holidays, paid parental leave after one year, SIMPLE IRA contributions and generous employer contributions to health, dental, and vision insurance premiums. In addition, ATG also offers professional development assistance and a flexible schedule.
Duties/Responsibilities:
Assisting patrons with ticketing needs (exchanging tickets, purchasing additional tickets, etc.)
Printing and mailing tickets to patrons on a timely basis
Managing incoming and outgoing-campaign calls
Inputting data into databases as directed
Assisting in the recording of ticket sales, revenue and income data, and sales reports
Required Skills/Abilities:
A desire to provide excellent customerservice to our patrons
Experience with Microsoft Office, G Suite, and general computer skills
Exceptional organizational skills
Accuracy and attention to detail
Flexibility in an often-changing work environment
Familiarity with professional theatre terms and a love for the theater
Physical Requirements:
The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard for up to 8 hours a day
This position requires working indoors with controllable environmental conditions and temperature.
This position requires the employee to talk and hear. Requires face-to-face discussions with individuals and teams, opportunity to make decisions without supervision, mistakes are not easily correctable and have serious consequences that impact the results of co-workers, customers or the company.
Vision abilities required by this job include close vision.
Employee will spend prolonged hours in front of computer screens
Come be a part of our extraordinary team!
The American Theatre Guild is an Equal Opportunity Employer. ATGuild does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, marital status, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$28k-37k yearly est. 2d ago
Client Services Support Representative
Blitt & Gaines P.C 3.6
Bilingual customer service job in Saint Louis, MO
Job Title: Client Services Support Representative
The Client Services Support Representative is responsible for reviewing assigned accounts and determining the next appropriate action in accordance with established processes, coding requirements, and client-specific workflows. This role focuses on handling closures, settlements, and special handling claims while ensuring accuracy, compliance, and timely completion of tasks. The representative will utilize review lists, training materials, and documented procedures to apply the correct coding mechanisms and move accounts through the proper workflow.
The ideal candidate is detail-oriented, able to follow instructions, works well with team members, and can adapt to evolving client needs and internal process updates.
Essential Duties:
Review accounts from system queues, review lists, or task batches and determine the next appropriate action quickly and accurately.
Apply proper coding and documentation based on established workflows for closures, settlements, and special-handling matters.
Process settlement approvals, documentation updates, and follow-up actions within required timelines.
Handle account closures, including verifying eligibility, confirming required documentation, and updating system statuses accordingly.
Manage special-handling claims in accordance with client-specific instructions, escalation guidelines, and regulatory compliance.
Follow documented procedures, training materials, and written instructions to apply coding and process steps consistently.
Navigate multiple software systems, screens, and workflow tools efficiently.
Maintain required accuracy, productivity, and quality benchmarks in a fast-paced, high-volume environment.
Collaborate with internal teams, including operations, compliance, and management to resolve issues or clarify instructions.
Communicate clearly with supervisors and management regarding discrepancies, challenges, or needed clarifications.
Participate in team training sessions, cross-training, and process-improvement efforts as workflows evolve.
Ensure all work is completed reliably, consistently, and within expected timeline.
Knowledge, Skills and Abilities:
High school diploma or equivalent required; some college preferred.
Proficiency with computers, data-entry systems, and Microsoft Office (Excel, Outlook, Word) is required.
Prior experience in client services, administrative support, account review, or similar detail-oriented roles preferred.
Strong reliability and consistent attendance are essential.
Comfort working in a fast-paced, high-volume environment with frequent updates and process changes.
Ability to learn new systems, tools, and workflows quickly and apply them with confidence.
Ability to follow instructions and documented procedures precisely.
Effective written and verbal communication skills.
Strong organizational and time-management skills.
Ability to work effectively as part of a team.
What We Offer:
Competitive base pay
Paid Time Off (PTO) and Paid Holidays
Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
Short-Term Disability
401 (k) retirement plan
Profit sharing
Professional Growth and Advancement Opportunities
Join Our Team
At Blitt & Gaines, P.C., we are committed to a supportive, high-performance, and inclusive workplace. If you value consistency, accuracy, and the ability to grow within a dynamic environment, we encourage you to apply today.
$27k-36k yearly est. 2d ago
Slot Service Specialist/Dual Rate Supervisor
Ameristar Casino Resort Spa St. Charles 4.6
Bilingual customer service job in Saint Charles, MO
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles.
Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property
Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times.
This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property.
Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity.
Provide cash handling service to casino patrons in your assigned areas of Casino Floor.
Responsible for assigned casino funds and proper handling of funds exchanges.
Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance.
Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.
Ensure that the slot machines are operating properly, and all procedures are executed according to company policy.
Perform minor slot machine repairs not requiring a Slot Technician.
Assist casino patrons with general questions concerning the Casino.
Comply with all Company and departmental policies, procedures, and internal controls.
All other duties as assigned.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.