Bilingual Customer Service Jobs in Moorestown-Lenola, NJ

The Edmund Optics' Customer Experience team's mission is to enable data driven decision-making that results in improvements to the overall customer experience in key performance areas like conversion rate, customer satisfaction and retention, and operational efficiency that meet the needs of the customer's journey. This individual will be working directly with leaders of the Advanced Manufacturing Sales team with support from the Global Analytics team, to aid leadership with better tools and reports to evaluate the direction in strategy and operations of the global sales organization. This individual will be responsible for compiling and analyzing sales and customer data to help aid in strategic decisions for the global sales organization. This position primarily involves the development and maintenance of standardized global and localized reports for all sales-related areas of the business. This involves connecting to a wide range of data sources, building transformation pipelines, data modelling, and creating intuitive and insightful reports in Power BI for consumption by business users. These reports allow employees at all levels of the company to monitor key metrics, understand trends and improve performance. This individual will work closely with Power BI Developers and other analysts to build and maintain datasets in the Power BI service and CRM Platform and contribute to overall analytics strategy specific to Advanced Manufacturing Sales. Responsibilities Creates new professional reports in Power BI that provide insight on interactions between Edmund Optics and its customers using data from ERP and CRM systems to track KPIs Create new professional reports in CRM systems for opportunity pipeline evaluation and customer profile awareness for proactive and reactive engagement by our sales team members Completes checks and tests on all work to ensure data provided is as accurate as possible. Maintains existing reports and data models, adding new functionality and fixing bugs. Connects to a variety of different data sources and builds transformation pipelines in Power Query. Provides basic training and walkthroughs on Power BI to help promote the usage of the platform throughout the organization. Works with other analysts from around the company to gather requirements and develop new report ideas. Able to carry out ad-hoc analysis to answer urgent questions when necessary as it relates to sales performance Keep up to date with the latest developments and techniques in Power BI and business analytics. Qualifications To perform this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Skills & Abilities: Proficient at writing and debugging DAX measures and using Power Query to build transformation pipelines. Familiar with standard data modelling techniques such as dimension and fact tables and star schema. Experience with common external tools for Power BI development such as DAX Studio and Tabular Editor. Solid understanding of relational databases and proficient in SQL, more experience in this area a plus. Ability to create reports in CRM Platform using customer and sales data Familiar with Microsoft SharePoint functionality to aid process improvement Ability to clearly communicate and present results to stakeholders with appropriate visualizations. Strong numerical and analytical skills. Able to work independently and manage multiple projects. Education/Experience: Bachelor's Degree with 2-3 years work experience in a relevant field. At least 2 years experience developing high quality Power BI reports for business users. Physical Requirements: Ability to operate office equipment such as a copier; ability to sit at desk or PC for long periods of time; work in office setting. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Think you meet some of the requirements but not all? Studies have shown that women and people of color are less likely to apply to jobs for which they do not meet every qualification. If you see a role that interests you, we encourage you to apply, regardless of whether or not your experience is completely aligned with the job description. Edmund Optics is committed to becoming the most diverse, equitable, and inclusive workplace within the Optics and Photonics Industry and beyond. You may be a great candidate for this role or others within Edmund Optics.

Who we are looking for: Embark on an exciting journey as a Customer Service Representative, where your enthusiasm for delivering outstanding service will shine through every interaction. You'll be at the heart of our mission, using various channels to solve problems and elevate the customer experience in a fast-moving, customer-first environment. What sets us apart is our commitment to nurturing your career. Our immersive training program is more than just an introduction-it's designed to spark your growth and prepare you for an exciting career. At bet365, we invest in your development; you'll be welcomed into a supportive network of mentors and peers committed to your success. Together, we'll challenge conventions and set new standards for customer service excellence. Join bet365 and step into a career that's Never Ordinary. Starting at $22.40 per hour, with an increase to $23.24 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, and more. This position is to be filled with a start date of February 24th. Preferred Skills and Experience: Strong individual and team collaboration skills. Exceptional verbal and written communication abilities. Keen listening skills. A passion for delivering outstanding customer service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail. Proficiency in multitasking within a fast-paced environment. Innovative problem-solving capabilities. Efficient typing, literacy, and numeracy skills. Ability to obtain licensing in applicable states that bet365 operates. Main Responsibilities: Ensuring a positive experience for our customers. Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed. Communicating with customers via live chat, telephone, and email effectively and efficiently. Resolving customer requests and complaints in a timely and polite manner. Conducting internal tasks to improve customer perception of our platform. Demonstrating a thorough understanding of policies, procedures, and licensing requirements. Advocating for responsible gaming. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************

Customer Service Representative Needed - Immediate Hire Are you a people person who loves interacting with customers and providing top-notch service? Do you thrive in a customer-facing role where your communication skills can shine? If so, we want you to be part of our team as a Customer Service Representative! Key Responsibilities: Greet and assist customers, ensuring they have a positive experience. Handle customer inquiries and resolve any issues with professionalism and care. Provide detailed information about products and services. Maintain a positive and friendly attitude while addressing customer needs. Collaborate with team members to improve overall customer satisfaction. Keep accurate records of customer interactions and transactions. Follow up with customers to ensure their needs are met and they are satisfied with our service. Qualifications: Strong communication and interpersonal skills. A passion for customer service and a desire to help people. Ability to remain calm and handle challenging situations with a positive attitude. Excellent problem-solving skills and attention to detail. Experience in customer service, retail, or a related field is a plus. Ability to work in a fast-paced environment and adapt to changing priorities. Why Join Us? Engaging Work Environment: Work in a dynamic and supportive atmosphere where your contributions make a real impact. Career Development: Opportunities for growth and advancement within the company. Comprehensive Training: Ongoing training and development to help you succeed in your role. Competitive Compensation: Attractive bonus structure with uncapped performance-based incentives. Inclusive Culture: Be part of a team that values diversity and inclusion. How to Apply: If you're ready to take on a customer-facing role where you can make a difference, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this position. We encourage recent graduates and aspiring communication professionals to apply! Join PHL Acquisitions and become a key part of our mission to deliver exceptional customer service!

Minimum 1 year commercial experience, 2-3 years is a plus Adequate technical knowledge of commercial lines coverage Some experience with various carriers and working directly with their underwriters. Some Experience utilizing online rating software and various insurance carrier online systems. Valid P& C Licensed required

Client Services / Sales Support Associate (Marlton, NJ) Harriett Financial Group is seeking a motivated and team-oriented individual to join our energetic financial planning practice.The role will require on-site work in our Marlton, NJ location. The primary role of the Client Services Associate is to ensure that our clients receive prompt and professional service along with effective problem resolution. Provide administrative and clerical support to financial representatives. This position requires excellent customer service and problem-solving skills so information may be communicated to the Financial Professionals and clients in an efficient and professional manner. Also, requires strong organizational skills and attention to detail. Responsibilities: Main point of contact for clients for their service needs including, but not limited to, general account questions, account changes, etc. Schedule and confirm client appointments. Prepare and process client paperwork for all transactions along with remedying paperwork not in good order. Document client interactions via Redtail CRM Submit correspondence and sales material to compliance for review Inform financial advisor of client issues of significant concern Stay apprised on industry and company rules and regulations Attend the appropriate branch meetings and conferences Other projects and tasks as assigned Skills Required: Ability to develop strong client relationships Excellent oral and written communication skills Ability to work independently Problem solver and critical thinker Ability to anticipate client and advisor needs Capable of working under deadlines Ability to do research to answer questions Software Used: Redtail (CRM), Albridge, Broadridge, Investment and Insurance company websites, MS Outlook, Excel and Word Knowledge/Experience: Preferably securities registration with at least 2 years of previous experience in a sales support role Investment/brokerage operations experience Customer service experience Thorough knowledge of mutual funds and retirement plans Experience with Financial Planning Software highly desired Series 6 or 7 and 63 registration required. If the candidate does not presently have, will be required to obtain within 6 months of employment.

Client Service Associate Multi-Billion Independent Wealth Management Firm Southeastern Chester County, PA Multi-Billion dollar Independent Financial Advisory firm serving high net worth clientele seeks a Client Service Associate to support Private Wealth Clients and Advisors by taking initiative in Client Services. The Firm provides sophisticated financial advisory and investment management services to high net worth and ultra high net worth clientele. Highlights Serve as a primary lead for client onboarding and private wealth client services Provide an excellent client experience for high net worth clients, building and maintaining client relationships Participate in the growth of an independent RIA by servicing client needs Strong culture of teamwork, integrity, work-life balance and personal and professional development Competitive compensation package including benefits and bonuses 50 minutes from Philadelphia, 25 minutes from Wilmington Requirements Bachelor's Degree 2+ years experience in Client Service, preferably within Financial or related industry Track record of professionalism, adaptability, attention to detail, and time management

This is a hybrid role, candidates must reside in commuting distance in order to be considered. Growing agency seeking a motivated and detail-oriented customer service expert to join the team. The ideal candidate will provide exceptional service to clients while assisting with insurance-related tasks and office operations. This position requires a commitment to customer satisfaction, attention to detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities Answer incoming calls and provide prompt, professional assistance. Quote insurance products and market carriers, such as Travelers. Process client payments and maintain accurate transaction records. Update and manage customer information in EPIC (agency management system). Assist clients with questions regarding premiums, coverage options, and policy details. Manage client records and ensure accurate documentation. Support marketing and outreach initiatives to build client relationships and promote agency products. Qualifications Possess a valid Property & Casualty (P&C) insurance license or willingness to obtain one within 90 days. Minimum of 2 years of experience in a customer service role, in the insurance industry. Strong communication and interpersonal skills. Proficiency in using computer systems, including Microsoft Office and agency management software (EPIC experience preferred). Ability to handle multiple tasks and prioritize effectively. If you are passionate about insurance and providing outstanding customer service; and are ready to contribute to a growing team, we encourage you to apply!

Job Title: Customer Service Representative Type of Employment: Temporary indefinite In Office/Hybrid/Remote: 100% in office Hourly Rate: $20 - $22/hr LHH is working with a consumer services company in Hamilton, NJ to hire a temporary Customer Service Representative. The qualified candidate should have at least 2 years of related Customer Service skills, The hours are Monday through Friday 8AM to 5PM with a 1 hour lunch and is 100% in office. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Consistently make outbound phone calls to insurance companies in regards to customer's policies Ask basic questions as it pertains to customer policies and enter into the system Navigate the conversation with insurance companies as efficiently as possible Work in multiple accounts at a time within one phone call Assist with any other tasks that arise within the department as needed Required Experience: High School Diploma At least 2 years of related experience Strong technical skills, proficient in Microsoft Office Excellent written, verbal and interpersonal communication skills Willingness to learn and contribute to a fast paced team environment Must be very organized and thorough with strong follow up skills

Insight Global is hiring for Outbound/Inbound Customer Service Representatives to join one of our large healthcare call center teams. This will be calling insurance plan members to assist and/or schedule the Annual Wellness Visit, assist with finding new Primary Care Providers and may help members connect with member services for any benefit questions or concerns. Agents need to be able to demonstrate excellent verbal communication and presentation skills with or without a script in a professional, personable, empathetic and friendly way. Compensation: $14/hr, 40 hours per week, onsite M-F in Bluebell, PA! Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Growing Delaware County based manufacturing business is seeking a motivated professional to join our team! Job Title : Customer Service Representative Department : Sales Service Areas of Concentration: Secondary packaging Position Summary : The Customer Service Representative is an administrative professional who serves as an integral member of the Secondary Packaging Project Team and is responsible for organizing and coordinating all aspects of assigned projects. Under the direction of the Sales Manager the CSR will interface with department heads and internal staff to continually provide exceptional service that ultimately exceeds customer expectations. The Customer Service Representative will facilitate the requirements to move graphics from a conceptual stage on through to a final approval, manufacturing and deliverables. Responsibilities: Establish and maintain professional customer relationships and respond in a timely fashion to requests and concerns of client. Coordinating all aspects of assigned projects from inception to completion as it relates to graphics facilitation and utilizing time management through to plate manufacturing process Process orders in a clear, timely and accurate manner and manage project documentation Qualifications: The ideal candidate is organized, detail-oriented and capable of multi-tasking in a fast-paced environment. If you are a deadline and process-driven individual with a strong work ethic and a background in office administration, we would like to hear from you!

Job Title: Customer Service Representative FLSA Status: Hourly Non-Exempt We manufacture and distribute medical device solutions specializing in neonatal, vascular access, and USP approved products. We utilize the latest manufacturing technologies and offer products through a fully trained, professional network of direct sales representatives and specialty distributors. Every team member, every activity we undertake, and every policy we enact must reflect our core values: Integrity - consistent, honest, and truthful. Commitment - a pledge or a promise. We are committed to Valuing Life and putting our patients first. Open-mindedness - Receptive to new or different ideas or opinions. Improvement-oriented - a continuous improvement culture. Human Driven - empowerment of our people through knowledge and resources. Job Summary: The Customer Service Representative is responsible for providing timely, efficient, and professional support to both internal and external customers regarding the products offered. This role requires effective communication and problem-solving skills to ensure customer satisfaction. Primary duties include handling inquiries, providing information, resolving issues, and generating leads in alignment with company protocols and customer service standards. This position reports directly to the Customer Service Supervisor. Essential Functions: Customer Communication: Receive and place customer calls, maintaining professional and courteous interactions. Relationship Management: Build strong customer relationships through clear, open, and interactive communication. Data Entry: Ensure all customer data is entered accurately into the system and is compliant with established protocols. Complaint Handling: Address customer complaints, provide appropriate solutions, and follow up to ensure complete resolution within established time limits. Sales Support: Identify opportunities to generate sales leads and communicate them to the appropriate team members. Product Knowledge: Maintain up-to-date knowledge of company products and services to provide accurate information to customers. Escalation Management: Identify and escalate complex issues to the appropriate departments when necessary. Customer Interaction Channels: Respond to inquiries via phone, email, or chat promptly and professionally. Logistics Support: Provide tracking information and assist with claims for damaged shipments upon request. Attendance: Exemplary attendance is required to meet customer needs consistently. This is an onsite position. Education and Experience Requirements: High School Diploma or equivalent required. Minimum of 2 years of direct customer service experience, ideally in a role interacting with customers and internal teams such as sales representatives and management. Knowledge, Skills, and Abilities: Strong interpersonal skills to engage effectively with customers and internal teams. Proficient phone handling and active listening skills. Strong time management skills with the ability to prioritize and manage multiple tasks. Analytical and problem-solving skills to resolve customer issues. Accurate data entry and experience with electronic ordering systems. Keen attention to detail and strong organizational skills. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite. Ability to work collaboratively in a team environment and provide a positive customer experience. Ability to thrive in a fast-paced environment. FLSA Evaluation: This position is classified as non-exempt and is eligible for overtime under the Fair Labor Standards Act (FLSA). Environmental Conditions: Work is primarily performed in an office environment with frequent use of computers and telephones. Physical Requirements: Primarily a sedentary role, though some filing and handling of documents is required. Must be able to lift and move items up to 20 pounds occasionally. Frequent standing, walking, and sitting are necessary.

IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. We are always seeking technically minded individuals with a passion for helping others to join our team in our new Center City office. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues. Responsibilities may include assisting customers with dedicated, root, and VPS server products via phone, email and chat. Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support. Our staff also make recommendations and market new products to clients. Exceptional customer service skills are needed with all of our roles, prior customer service experience in various settings is needed. Prior experience in technical support and website technical knowledge a plus. Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers. IONOS is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

** **Customer Engagement Representative**** **About SKF:** **SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!** SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment. Learn about SKF at ************ **Summary:** We are seeking a highly motivated and experienced individual to join our Distribution Customer Service team. This position is the front-line, key contact for our customers and internal sales teams and is responsible for building customer relationships, reviewing customer requirements to ensure compliance with SKF policies and servicing the customer and sales teams with speed, efficiency and professionalism. The ideal candidate possesses experience in customer-facing roles, making data-driven decisions, leadership experience, a customer-centric and full value chain mindset, and a proven ability to handle complex customer situations with professionalism. **Responsibilities:** * Execute SKF Americas strategic vision: One (Americas), Two (Defend), Three (Grow) and Four (Fund) * Handle customer inquiries and complaints, ensuring swift and effective resolutions * Build and maintain professional relationships * Perform root cause analysis utilizing data to identify issues and implement solutions * Collaborate with cross-functional teams to identify and implement solutions to customer challenges and opportunities * Provide insights and recommendations to streamline processes and enhance customer experiences * Customer Service duties including (but not limited to) orderbook management, preparing quotations, answering basic product questions and offering alternatives, entering and tracking orders, and working with factories and planners to expedite deliveries **Qualifications:** * Minimum of 5 years of customer service experience, demonstrating strong leadership skills, a customer-centric and full value chain mindset, and a proven ability to handle complex customer situations with professionalism * Proficient in Microsoft Excel and Microsoft Suite, with advanced data analysis capabilities * Exceptional written and verbal communication skills * Proven leadership skills, with the ability to empower and inspire teams to achieve excellence * Outstanding organizational, time management, and planning skills * Proactive decision-maker with a keen business sense and the ability to drive purposeful action * Entrepreneurial spirit, self-motivated, and dedicated to achieving success * Proven understanding of customer service metrics and KPIs * Current working arrangement is hybrid, with Tuesday, Wednesday and Thursday in office; M - F, 8:30 AM - 5:00 PM EST **What You'll Love About SKF:** **Rest and Relaxation.** Enjoy a generous PTO policy and 13 paid holidays. **Work/Life Integration.** SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role. **Diversity in the Workplace.** **Best in Class Benefits.** SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! **Invest in your Future.** Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution. Reports to: Customer Engagement Manager Location: Blue Bell, PA Job ID: 21308 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click to review the SKF Data Privacy Consent Statement.

Job Details Entry Corporate - Pennsauken, NJ Full Time 4 Year Degree $40,000.00 - $50,000.00 Salary Admin - ClericalDescription Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction. RESPONSIBILITIES: • Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns. • Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote. • Maintain team folders• Create Kit to mirror updated quote • Work with the Customer Service National Account Team to ensure seamless communication is maintained when contacted by their accounts. • Train new staff members on policies, practices and NAV program • Maintain national account customer cards to include accurate information for accounting contacts • Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts. • Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing. • Create/Send monthly Invoices for all national accounts • Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances. • Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly • Create/ Send Credit Memos, and Apply or Move Payments when needed • Research leads and pass on to Account Manager to pursue • Other duties requested by Account Manager as needed SKILLS: •Oral and written communication skills •Customer relations, customer service and interpersonal relation skills •Organization, planning, time management skills •Professionalism and diplomacy skills Qualifications EDUCATION/TRAINING: Degree: Bachelor's or Equivalent EXPERIENCE: Prior Installation experience required

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Company Description Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel - Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden and local suppliers. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly's finest clientele. Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience. Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team! Job Description Don't miss out on this opportunity! You are the beginning of an exceptional & memorable guest experience! As a Guest Relations / Reservations Agent, you will manage both the pre-arrival experience and various elements of the guest's stay to ensure a seamless Hotel experience for our guests before, during and after their memorable stay. Guest Relations / Reservations Agent What's in it for you: Unlimited career development opportunities, both nationally and internationally. The sky is your limit! Make your mark, by being part of a high performing team which supports and inspires you to reach your highest potential Give back through our Corporate Social Responsibility activities and local community based philanthropy. What you will be doing: You will offer warm and welcoming communication by phone, to our internal and external guests and assist with any special requests. You will provide the highest level of customer care, before, during and after their stay. Using your exceptional people skills, you will offer memorable sales experiences for our potential guests and generate revenue by booking rooms. You will also accurately and warmly complete all Sofitel Brands Standards. You will manage calls, field questions and respond to guests thoughtfully and independently. You will exercise good judgment and a strong intuition to anticipate the needs of each guest. You will maintain communication with all guests regarding their current stay needs, billing inquiries, room service orders, and special requests. Additionally, you will manage reservation calls, including external reservations, extranet platforms, emails, and voicemails, ensuring timely and professional service. You will handle Room Service Orders from 'Inhouse' guests and input them accurately in the Restaurant Software -Silverware. You will collaborate with your Reservations team and the Sales department to assist where needed with group reservations. This role may call for you to wear “many hats”, as well as maintaining your work area, properly handling credit card transactions, rooming lists, and so on. Ensure the best selection for the guest and ensure revenue is maximized through up-selling. Generate and review daily, weekly, and monthly reports, including VIP arrivals, LQA arrivals, cancellations, no-shows, and commissions from platforms such as Booking.com and Travelzoo. Qualifications Your experience and skills include: Qualified candidate must have strong verbal and written communication skills with a focus on luxury customer service. Must be detail-oriented, organized and willing to go above and beyond to deliver luxury service. Previous experience in a similar role is preferred but not required. Minimum 1-year experience in a luxury setting or hotel school degree. Previous experience with Opera/Opera Cloud a plus and/or a comparable property management system (PMS). Must have experience working with computers, specifically Word, Excel and messaging. Qualified candidate will be detail-oriented, and organized. Must be flexible with days and hours and be willing to work AM or PM shift including Holidays and Weekends. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Echelon** is seeking passionate and articulate individuals to join our dynamic Call Center team! As a Call Center Operator, you will play a crucial role in providing exceptional customer service to our global clientele. You'll be the friendly voice representing Echelon, ensuring a positive and efficient experience for every caller. **Responsibilities:** * Answer incoming calls from clients in a timely and professional manner. * Actively listen to customer inquiries and concerns to accurately identify their needs. * Provide clear, concise, and courteous responses to customer questions. * Troubleshoot basic customer issues and escalate complex matters to the appropriate team. * Effectively utilize our Customer Relationship Management (CRM) system to document interactions and track progress. * Uphold company policies and procedures while adhering to the highest standards of customer service. * Contribute to a positive and collaborative work environment. **Qualifications:** * Minimum of 1 year of call center experience (preferred) * Excellent communication and interpersonal skills with a focus on active listening. * Ability to speak clearly and professionally in a courteous and friendly manner. * Strong problem-solving and analytical skills. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook). * Ability to work independently and as part of a team. * Adaptability and a willingness to learn new technologies and processes. * [For Ethiopian applicants, you can add] Familiarity with Ethiopian culture a plus. **Benefits:** * Competitive salary and benefits package. * Opportunities for professional development and career advancement. * Positive and collaborative work environment. * [You can add other specific benefits offered by your company] **Echelon is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual** orientation, **age, marital status, veteran status, or disability status.** **Job Location:** Ethiopia

About the Role: We are seeking a highly motivated and detail-oriented Call Center Operator to join our team in the Health Care Services industry. As a Call Center Operator, you will be responsible for answering incoming calls, directing calls to appropriate personnel, and providing general information to callers. Your main goal will be to ensure that all calls are answered promptly and professionally, and that all inquiries are handled with the utmost care and attention to detail. Minimum Qualifications: High school diploma or equivalent Minimum 2 years of call center experience required. Excellent communication and customer service skills A passion for delivering top-notch customer service. Stamina to shine for two 10-hour day shifts. Ability to multitask and prioritize in a fast-paced environment Willingness to learn-we'll provide the training you need to succeed Proficient in Microsoft Office and other basic computer skills Preferred Qualifications: Experience in a call center or customer service environment Experience in the Health Care Services industry EPIC Experience preferred Bilingual in English and Spanish Responsibilities: Answer incoming calls and direct calls to appropriate personnel Provide general information to callers Handle inquiries with care and attention to detail Maintain accurate and up-to-date records of all calls Assist with other administrative tasks as needed Skills: As a Call Center Operator, you will utilize your excellent communication and customer service skills on a daily basis. You will also need to be proficient in basic computer skills and have the ability to multitask and prioritize in a fast-paced environment. Bilingual skills in English and Spanish are preferred, but not required. Your attention to detail and ability to handle inquiries with care will be crucial to your success in this role.

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Ces témoins n'enregistrent pas de renseignements personnels permettant l'identification. Credit Bureau Dispute Specialist - Retail Card Services page is loaded **Credit Bureau Dispute Specialist - Retail Card Services** **Credit Bureau Dispute Specialist - Retail Card Services** remote typeÀ distance locations Mount Laurel, New Jersey time type Temps plein posted on Publié aujourd'hui time left to apply Date de fin : 16 décembre 2024 (Il reste 3 jours pour postuler) job requisition idR\_1386759 **Work Location**: Mount Laurel, New Jersey, États-Unis d'Amérique**Hours:** 40**Line of Business:** Gestion des produits**Pay Detail:** $23.25 - $30.75 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Job Description:** The Credit Bureau Dispute Specialist researches direct and indirect credit bureau disputes; responds to customers and credit reporting agencies to ensure discrepancies are resolved and timely follow up occurs. **Depth & Scope:** * Handles sensitive consumer information (credit bureau data, raw PII, customer account information) * Utilizes third party data sources, internal systems and tools to research and analyze information to ensure accuracy of credit reporting * Researches and responds to disputes received directly by mail or email * Utilizes e-Oscar to quickly respond to indirect disputes in the way of Automated Consumer Dispute Verification (ACDV) * Researches and actions feedback from the credit bureaus, internal reporting, and third parties to ensure accurate reporting * Corrects inaccurate account information provided to CRAs and documents the resolution using internal systems and e-OSCAR * Maintains a clear understanding of current internal credit-related policies and procedures, as well as all applicable federal regulations and credit industry standards * Adapts to and endorses change and serves as an agent of positive change to support goals and direction * Demonstrates a strong commitment to meet or exceed external and internal expectations, service, and quality goals * Able to work within a corporate environment understanding its structure and adhering to schedule and punctuality requirements * Responsible for ensuring confidentiality of all aspects of the company's operations, portfolio, customer information and computer technology * Must be able to work weekdays and weekend/overtime if required to ensure adherence to SLAs * Engages internal/external partners to obtain pertinent account information * Identifies and addresses process improvements based on day to-day observations and activities * Responds to inquiries and assists in resolving problems/complaints * Promotes a positive team environment by demonstrating professional behavior and respect for others * Escalates more complex or unusual issues to lead or supervisory staff * Performs additional responsibilities/duties as assigned by management **Education & Experience:** * Associate's Degree or equivalent work experience * 3+ years in Financial Services * Superior analytical, problem solving and decision-making skills * Excellent verbal, written, and interpersonal communication skills and ability to work well in a team environment * Exceptional attention to detail and accuracy * Ability to use/learn current technology and software applications related to position * Dedicated, self-directed and reliable * Knowledgeable of state and federal laws and agencies applicable to collections, including the Fair Credit Reporting Act (FCRA) and the Dodd-Frank Act * Knowledge of Microsoft Excel and basic computer skills; 40+ WPM and use of 10-Key pad **Preferred Qualifications:** * FCRA * RCS/USBC * TSYS/CAS **Who We Are** TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Inte

Required Skills & Experience Customer Service Experience Willing to work onsite 5 days/week in Blue Bell, PA High attention to detail Good communication and professionalism Can work 40 hours weekly Nice to Have Skills & Experience Healthcare Insurance Call Center Experience Job Description Insight Global is hiring for Outbound/Inbound Customer Service Representatives & helping out with bulk mailing for one of our healthcare insurance recruiting companies. These candidates will be calling provider offices to gather needed information. They will also be faxing, emailing, or mailing member information to the providers that were verified. We need individuals with high attention to detail. Agents need to be able to demonstrate excellent verbal communication and presentation skills with or without a script in a professional, personable, empathetic and friendly way. They must have strong listening skills and have the ability to adapt and respond to any communication from members. This is a full time, 40 hour/week opportunity. Monday - Friday 8AM-5:30PM EST fully onsite in Blue Bell, PA. Compensation: $14/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.