Bilingual customer service jobs in Odessa, TX - 154 jobs
All
Bilingual Customer Service
Customer Service Representative
Customer Representative
Customer Care Representative
Call Center Representative
Transportation Services Representative
Customer Services Coordinator
Customer Service Associate
AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Constitution General Agency LLC
Bilingual customer service job in Odessa, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
$32k-52k yearly est. 14d ago
Looking for a job?
Let Zippia find it for you.
Floating Bilingual Customer Service Representative
Security Finance 4.0
Bilingual customer service job in Midland, TX
Job Responsibilities In this customerservice role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.
Providing exceptional customerservice
Maintaining office cash with accuracy and security
Achieving account gain through proven loan judgment and effective customer solicitation
Ensuring compliance with state and federal lending regulations and Company policies
Ensuring prompt completion of loan applications
Ensuring compliance with company record keeping procedures
Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.
Company paid Health insurance (employee only)
Competitive 401(k) with match
Life and Dental benefits
Paid holidays and vacation
Profit Sharing
Closed on Sundays
Job Requirements
Great customerservice skills
18 years of age or older
Valid driver's license, acceptable driving record and reliable transportation
Ability to pass a criminal background check
Stable work history
Collections experience (direct first party collections/skip tracing) preferred
Sales experience, preferred
Ability to be working on the phone for the majority of the day
Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
Ability to speak Spanish and English fluently.
Ability to travel to branches within the territory.
$29k-36k yearly est. 60d+ ago
Customer Success Representative
Hulk
Bilingual customer service job in Midland, TX
The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement.
Responsibilities
Respond to customer inquiries, provide accurate quotes, and process orders efficiently.
Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records
Collaborate with the outside sales team to provide essential support and information
Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date
Develop a deep understanding of the company's product offerings and value propositions
Support the sales team in administrative tasks
Utilize CRM software to track leads and sales activities
Coordinate with field services and operations teams to meet customer requirements
Contributes to the development and improvement of customer success processes and tools
Efficiently track invoice submission, approval, and payment status and assist with signature collection
Maintain relationships with customers and field personnel, including face-to-face interaction
Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets
Performs other duties as assigned by direct supervisor
Qualifications
1-3 years of experience in an oilfield supply, customerservice, or a sales support position required
Excellent verbal and written communication skills
Proficiency in Microsoft Office and CRM software
Strong sales, education, customerservice, communication and organizational skills
Professional attitude and ability to be flexible and handle change in a positive manner
Strong interpersonal and communication skills to interact effectively with external and internal customers
Experience working in a performance-driven culture is a plus
Highly organized; able to prioritize, multi-task, and manage time effectively
Must have excellent attention to detail
Ability to think critically through order issues
Experience with Oracle (NetSuite) a plus
Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction
Ability to build and maintain positive relationships with both customers and coworkers
Ability to take action and solve a range of problems that may be difficult but are not typically complex
Ability to work independently with general supervision
Physical Demands and Work Environment
Physical Demands:
This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen.
Work Environment:
This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
$32k-52k yearly est. 60d+ ago
Customer Solutions Representative (CSR-WF)
Workforce Solutions Permian Basin
Bilingual customer service job in Midland, TX
Job Description: Customer Solutions Representative (CSR)
Job Type: Flexible (Full-Time/Part-Time)
Business Hours: Monday to Friday / 8am to 5pm
Job Summary:
The Customer Solutions Representative (CSR) plays a key role in supporting job seekers by building strong relationships, providing guidance, and connecting them with workforce services. This role requires effective communication, problem-solving, and the ability to navigate the local job market while offering resources and support to help individuals transition into new employment opportunities.
Essential Functions:
Communicate with customers by phone or in-person to assess their goals and provide information on workforce services and resources.
Advise job seekers on the local job market, resume development, application completion, interview techniques, and proper dress attire.
Identify job opportunities and refer qualified candidates to employers or community partners.
Guide customers on educational opportunities, training programs, and other available resources.
Qualifications:
High school diploma or GED required.
Bilingual (English/Spanish) strongly preferred.
Strong communication skills, both verbal and written.
Customerservice-oriented with the ability to build rapport and empathy with diverse clientele.
Ability to multitask, prioritize, and maintain detailed customer records.
Ability to maintain confidentiality and handle sensitive customer information.
Attire:
Business Casual:
Tops: Collared shirts (polo shirts, button-up shirts), blouses, sweaters, or casual blazers. Ties are generally not required, and dresses or skirts that are knee-length or longer are acceptable for women.
Bottoms: Dress pants, chinos, or well-tailored pants. Dark jeans may be acceptable on Friday only, but they should be clean and free of rips or fraying.
Shoes: Loafers or dress shoes. Avoid sandals, flip-flops, or athletic shoes.
$32k-52k yearly est. Auto-Apply 60d+ ago
CSA PM1 Technician (Rotational)
Warren Cat 4.3
Bilingual customer service job in Midland, TX
TEAM UP WITH US! The CSA PM1 Technician is designated as a "Rotational" position that usually works a designated rotating schedule, usually in patterns such as 14 days "on," and 7 days "off" work. The person must travel to and lodge at the assigned work location for the duration of the 14-day work assignment. This position is responsible for keeping customer equipment running and deal with customers in all situations.
DO YOU HAVE WHAT IT TAKES?
WHAT YOU'LL DO:
* Performs field inspections and pulls oil sample on Engine.
* Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information.
* Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs.
WHAT YOU'LL NEED:
* Ability to work independently and follow instructions as given.
* Knowledge of Caterpillar equipment.
* High school diploma or general education degree (GED).
* Valid drivers' license and good driving record. Will have to get a CDL.
* Computer knowledge a plus.
* Excellent customerservice.
* Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram.
* Successfully complete Work Steps assessment.
WHY WORK WITH US?
* We like to take care of business and have fun doing it!
* We offer health, dental, vision, life, and more as a comprehensive benefits package.
* Don't you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 100%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
$24k-32k yearly est. Auto-Apply 60d+ ago
Customer Care Representative
Pinnacle Propane
Bilingual customer service job in Midland, TX
Job Description
Are you ready to be part of a dynamic and dedicated team? Pinnacle Propane, a leading propane distribution business operating in nine US states, is looking for an Customer Care Representative to join our team. At Pinnacle Propane, we are committed to providing exceptional service to our customers and employees.
Why Join Pinnacle Propane?
At Pinnacle Propane, we value our employees and offer a comprehensive benefits package to support your well-being and work-life balance. When you join our team, you'll enjoy:
Great Benefits: Including medical, vision, dental insurances, amongst others.
Life Insurance: Financial protection for you and your family.
Community Volunteering Day: A paid day off to give back to the community and make a difference.
Paid Time Off: Generous PTO and company holidays to relax, recharge, and spend time with loved ones.
Retirement Savings Plan: Employer contributions to help you save for the future.
Position Summary
The Customer Care Representative (CCR) is expected handle all day-to-day front-office activities. The CCR works closely with the Customer Care Supervisor (CCS) to ensure satisfactory service to the customers. This position furthermore ensures the efficiency and effectiveness of the administrative activities executed in the front office
Essential Job Functions
Answering calls and handling customer queries
Adhere to assigned schedule and perform all assigned task
Provide first level support for customer complaints or issues
Research / resolve customer inquires
Discuss with direct supervisor, results of their daily, weekly, and monthly performance
Accountable for satisfactory daily call answer rate and first call resolutions
COMPETENCIES
COMMUNICATION - must be able to effectively communicate with teammates, managers and customers
INTERPERSONAL SKILLS - demonstrates the ability to understand relationship-orientated aspects of social effectiveness and to operate successfully in a variety of social exchanges
TEAMWORK - possesses the ability to work together toward a common vision
PERFORMANCE MEASUREMENTS
Independently performs tasks of a routine nature
Consistently delivers quality work during allotted timeframes
Demonstrates appropriate organizational skills
Understands and ensures compliance with company policies and procedures
QUALIFICATIONS AND REQUIREMENTS
Education:
High School diploma, GED
Experience / Abilities:
Effective communication skills and ability to interact with all employees and customers
Ability to resolve customer inquiries while maintaining a professional and calm demeanor
Ability to remain organized and focused on attention to detail in a fast-paced environment
Proficient in Microsoft Office Suite or related software
Use of Microsoft Office & generally have high level of computer skills
English, fluent proficiency, verbal and written. Knowledge of Spanish an advantage
TRAVEL AND HOURS
This position is full-time, standard operating hours
Minimal travel may be required with this position as part of support responsibilities
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
employee is regularly required to talk or hear
employee frequently is required to stand, walk, use hands to finger, handle or feel and reach
employee is occasionally required to lift office products and supplies, up to 20 pounds
EEO Statement
Pinnacle Propane is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Pinnacle Propane complies with all applicable federal, state, and local laws regarding nondiscrimination and affirmative action.
$28k-36k yearly est. 2d ago
Customer Service Representative
Dexter Axledexter Axle Company, Inc.
Bilingual customer service job in Odessa, TX
Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a CustomerService Representative at our manufacturing facility located in Odessa, TX.
Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customerservice.
For more information about our company, access Dexter's web site at ********************
JOB DESCRIPTION
The CustomerService Representative is responsible for answering customer inquiries, processing orders, resolving complaints and requests for refunds, exchanges, and adjustments; as well as provides customers with product, pricing, and shipping information. Specific duties include:
* Responding to customer inquiries both in person and over the phone.
* Maintain system information including product pricing and availability.
* Enter customer orders, suggesting the purchase of additional products and providing technical assistance to customers when needed.
* Contact truck run customers for orders and ensuring that orders are placed on a timely basis.
* Make same-day follow-up calls to customers regarding backorders and delivery dates.
* Actively participate in company-defined sales initiatives to solicit potential customers, and existing customers whose sales have declined.
* Research customerservice complaints and answer customer questions; consult with management for direction to resolve complaints.
* Research all customer warranty and/or return requests, completing the appropriate forms and documentation pertinent to the problem.
* Track shipments as necessary.
* Other duties as assigned.
Minimum Qualifications
QUALIFICATIONS:
* The ideal candidate will have excellent communication and interpersonal skills.
* High school diploma or equivalent.
* One or more years of customerservice experience.
* Excellent computer and phone skills.
* Strong customerservice skills and the ability to develop product knowledge to specify and recommend appropriate products to our customers.
* Dexter provides on-the-job training including technical product training, business system training, and company policy and procedure training.
Dexter is driven by our core values committed to Safety, Quality and Integrity:
* Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations!
* Connect with People - Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities.
* Do the Right Thing - For our people, for our customers, and for the business.
We care for our people. Here are some of our great, comprehensive Benefits:
* Dexter offers a competitive wage
* Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
* 3% profit sharing in our Safe Harbor program
* 401(k) Plan with company contributions
* Opportunities for internal career development and growth
Apply now to join an industry leader and make a difference in what we do for the customers we serve!
Equal Opportunity Employer
Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
$26k-35k yearly est. 14d ago
Customer Service Representative - State Farm Agent Team Member
Jason Yeley-State Farm Agent
Bilingual customer service job in Odessa, TX
Job DescriptionBenefits:
Training & development
Bonus based on performance
Paid time off
ROLE DESCRIPTION: As a CustomerService Representative - State Farm Agent Team Member with Jason Yeley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customerservice
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Supplemental Health benefits
Valuable career-building experience
$26k-35k yearly est. 2d ago
Customer Service Representative - Sewell Ford Lincoln
Sewell Family of Companies
Bilingual customer service job in Odessa, TX
Job Description
CustomerService Representative Ford Lincoln
The Sewell team is searching for a friendly, interactive, and outgoing individual who can excel in assisting our guests in the sales department. Our CustomerService Representative is the front line of guest relations, as they greet customers on the lot, assist them in browsing inventory, test driving, and providing valuable product knowledge. This role is not a 'sales' role but is a great fit for a client-oriented, friendly person that enjoys automotive and working with a fast-paced team. The CSR bridges the gap between the guest and the sales team.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
Responsibilities
Roles & Responsibilities:
Greet & interact with guests coming onto the property
Use product knowledge to match customers wants and needs into options to showcase
Create lasting relationships to ensure customer/brand loyalty
Understand and implement dealership sales processes
Facilitate gathering key contact information from guests to assist in sales process
Present and demonstrate vehicle features
When needed, assist team with tracking and moving inventory, maintaining cleanliness of property & vehicles
When needed, assist in delivering vehicles to guests
Remain up to date on products, market trends and certifications through Ford & Lincoln
Maintain records via Client Relationship Management (CRM) software
Schedule: Part Time- & Full-Time availability Monday - Saturday 7:30am-5:00pm
Requirements
Skills & Requirements:
Must be able to be outside in the weather
Must be able to be on your feet for long periods of time and remain active throughout the workday
Must be able to actively start friendly conversations with guests
Must have a valid Drivers license with good driving record
$26k-35k yearly est. 19d ago
Customer Service Representative - State Farm Agent Team Member
Lara Sandlin-State Farm Agent
Bilingual customer service job in Odessa, TX
Job DescriptionBenefits:
License reimbursement
Group life insurance
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Ive been licensed in insurance since 2002 and joined State Farm in 2012. Today, I operate two offices: my Legacy office in Midland with six team members, and my second location in Andrews with three team members. Across both offices, we pride ourselves on creating a supportive and rewarding environment where our team can thrive.
We like to keep things enjoyable day-to-day with Nespresso machines in both offices, surprise breakfasts (think donuts or burritos), and team lunches. Beyond the office, team members can look forward to incentive tripsprevious destinations have included Florida, Las Vegas, and Mexico! We also offer health insurance after 90 days, along with a group life policy, ensuring our team is cared for both personally and professionally.
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Lara Sandlin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$26k-35k yearly est. 9d ago
Customer Service Representative (Celebration Advisor)
WB Liquors & Wine
Bilingual customer service job in Odessa, TX
There are tons to learn about liquor, beer & wine and have some fun along the way!
Immediate Hire
Always looking for smiling faces and those that are excited to learn and grow with our Team!
Are you enthusiastic, outgoing and motivated? Do You smile all the time? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking an upbeat, responsible and customer-oriented CustomerService Representative Celebration Advisor to join our team!
Who are we?
WB Liquors is a Texas-based, family-owned liquor store with extensive selection of liquor, beer, wine, and spirits since the 1960s. Our goal is to provide customers with quality products and exceptional customerservice!
Why work with us?
We offer competitive pay and benefits, and we are closed on Sundays which gives everyone the opportunity to relax or take care of family and personal commitments. As a liquor store, we provide consistent employment in a changing job market. Our team is driven by celebration and creates a fun and exciting work environment! Come join the team as one of our CustomerService Representative Celebration Advisors!
Benefits:
Sundays off!
Out by 9:15pm daily
Bonus/Incentive potential
Holiday Pay!
Potential for Vacation after 6 months
Employer matched 401(k) plan
The right candidate will be willing and able to:
Have a smiling face and happy disposition
Communicate effectively and courteously with all customers
Effectively use an integrated cash register and follow cash handling procedures
Perform closing register procedures and make cash drops
Assist in posting specials and promotions, checking-in vendors, setting and stocking product
Requirements:
Must be at least 21 years of age.
Must be able to work a flexible schedule including evenings, weekends, and some holidays.
Ability to lift up to 50 lbs.
Extra Awesome:
1 year of retail experience or customerservice experience
Prior liquor, beer and wine knowledge is super awesome!
What are you waiting for? Come join the Team!
WB Liquors is proud to be an Equal Opportunity Employer.
Work schedule
10 hour shift
Weekend availability
On call
Holidays
Day shift
Night shift
Overtime
$26k-35k yearly est. 60d+ ago
Call Center Representative I
My Community Credit Union 3.7
Bilingual customer service job in Midland, TX
To provide a First Call Resolution to Credit Union Members by providing knowledgeable, friendly, and professional service and support to all members and associates.
Ideal Characteristics:
Exceptional communication skills - able to actively listen, clearly explain products and services, and resolve issues with professionalism and empathy.
Customer-focused mindset - dedicated to providing a positive member experience through first-call resolution and proactive problem-solving.
Detail-oriented and accurate - ensures all member information and transactions are handled with precision and confidentiality.
Tech-savvy and resourceful - comfortable troubleshooting digital services (e.g., online banking, bill pay) and guiding members through technical processes.
Product knowledge and sales awareness - confidently identifies and presents credit union products that meet members' needs, supporting cross-sell efforts.
Knowledge and Skills:
Experience
Six months to two years of similar or related experience.
Education
Graduation from an accredited senior high school or equivalent or GED
Skills
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Must have effective communication skills.
Knowledge retention; attention to detail; organization; flexibility; friendly; calm under pressure; speed; creativity; multi-tasking. 10-key calculator, typewriter, and keyboard skills.
Essential Functions & Responsibilities:
Assists members with telephone requests regarding Member Service; including but not limited to answering questions about products, services, and accounts.
Accurately maintaining confidential member account information on computer systems. Completing transactions per member request, such as transfers, stop payment, wire requests, loan payments, closing accounts.
Provides a superior member experience by actively listening, reviewing, and assessing the needs of the member in each interaction.
Identifies cross-sell opportunities by successfully presenting and placing appropriate products and/or services that meet the member's needs.
Actively guides members through troubleshooting and/or navigating the website or other services available.
Addresses and resolves member concerns (referring issues that are beyond their authority to the Call Center Manager).
Directs incoming calls to the appropriate employee/department.
Completes daily items such as Online Banking registrations or resets, adding Travel Notices, setting up and/or maintaining automatic/recurring loan payments, setting up/reviewing Bill Pay, ordering checks, entering loan applications, scanning, and filing documents properly.
Assists members with loan requests.
Conducts loan interviews, gathers, and documents pertinent data necessary for underwriting.
Cross-sells appropriate loan related products.
Performance Measurements:
Provide knowledgeable, friendly, and professional service & support to all members and associates. Quickly and accurately assist members as they call into the Call Center. Complete all transactions, member requests, account maintenance, etc., utilizing sound judgement and abiding by all established credit union policies and procedures.
Contributes to maintaining the established overall Call Center abandon rate. Maintain an individual service rating that meets or exceeds established service standards., Maintain an average in “Ready” status and an individual Average Handled Call Volume that meets or exceeds established service standards.
Continually meeting the standard of a One Call Resolution, only directing calls to the appropriate persons when requested.
Develop and maintain proficient knowledge of all products and financial services offered by the credit union. Consistently and effectively counsels' members regarding credit union offerings, successfully placing products, services, etc.
Anticipate and prevent potential member issues, proactively offering products and services that enhance the member's ability to conduct business with the credit union (online banking, bill pay, phone app, etc.). Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.
Complete all required compliance/operations training and abide by credit union and governmental rules and regulations.
Physical Requirements:
Constantly repeating motions that may include the wrists, hands and/or fingers. This includes but may not be limited to keyboarding, writing, and filing.
Constantly remaining in a stationary position, often sitting for prolonged periods.
Occasionally adjusting or moving objects up to 75 pounds for various needs.
The person in this position constantly communicates in person and in writing with members, managers, and colleagues. Must be able to exchange accurate information in these situations.
The ability to observe details at close range to assess the accuracy, neatness, and thoroughness of the work assigned.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
$25k-32k yearly est. Auto-Apply 15d ago
Customer Service Representative
Molly Maid, LLC
Bilingual customer service job in Midland, TX
Illinois Avenue, Suite 202, MIDLAND, TX, 79703 Would you like a new career where you get training and have an opportunity to advance? Do you want to stop working crazy hours and have some flexibility in your schedule? As a CustomerService Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism.
With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process.
Ready to join a company and a team that will support you? Apply today - we're ready for you!Prior customerservice, office or cleaning experience preferred but not required!This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively to meet deadlines.
We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, commercial grade equipment and supplies, and our unique culture.
Full-time.
No nights.
No weekends.
No holidays.
Receive a guaranteed minimum wage of $18.
00 per hour with the ability to make up to and more than $800.
00 per week, paid weekly.
Use our proven sales process to reach weekly and monthly targets, EARN EVEN MORE with our attractive incentives!We provide:Paid training on our proven systems that delight customers.
Come grow with us!A stable and consistent work scheduleA fun culture where success is celebrated as a team Access to ongoing training Branded and comfortable clothing Advancement opportunities - we promote from within!If you like working with friends, working as a team, and growing in a career, APPLY NOW! Benefits & PayThe pay range for this position is $18-$20 and is dependent on your experience.
[insert pay and benefits details here] • Earn paid time off weekly, up to 15 days per year• Earn one day of sick time off for every 13 weeks worked• Earn a 2% company match for your 401k contributions As a CustomerService Representative, you will be responsible for:• Grow and retain customers - Answer phone calls with a smile and book estimates and cleans for our valued customers.
Do this, and we'll celebrate milestones as a team and have fun in the process! • Communicate with customers and leads in a friendly, positive, and professional manner - Our team members love our customers, and you will too.
Show them you care about their home; make a connection and you'll win.
• Promote our culture and team - Embrace our culture of teamwork and let your positive attitude energize the team.
• Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels.
Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
This job will be a great fit for you if… You feel energized when talking with customers over the phone.
You can 'work with anyone' and get along well with different types of people.
You'll be spending a lot of time as a team working together.
You can meet customer expectations to deliver an experience that they will recommend to their friends and family.
You take pride in your attention to detail and a job well done.
You are comfortable with a computer and technology, especially Microsoft office.
You have strong interpersonal, oral and written communication skills.
You can multi-task, prioritize, and manage time effectively.
Job RequirementsMinimum requirements to be considered for this position.
• Legally authorized to work in the United States• Complete a background check • You are available to work Monday through Friday during the day, 8am to 5pm.
Bilingual English/Spanish is very helpful but not required Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, our system will schedule you for an interview immediately.
"You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates.
If hired, the franchise owner will be your only employer.
Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.
This job description is meant to describe the general nature and level of work being performed.
"
$18-20 hourly 34d ago
Customer Service Representative - Sewell BMW of the Permian Basin
Team Sewell
Bilingual customer service job in Midland, TX
The Sewell team is searching for a friendly, interactive, and outgoing individual who can excel in assisting our guests in the sales department. Our CustomerService Representative is the front line of guest relations, as they greet customers on the lot, assist them in browsing inventory, test driving, and providing valuable product knowledge. This role is not a 'sales' role but is a great fit for a client-oriented, friendly person that enjoys automotive and working with a fast-paced team. The CSR bridges the gap between the guest and the sales team.
Roles & Responsibilities:
* Greet & interact with guests coming onto the property
* Use product knowledge to match customers wants and needs into options to showcase
* Create lasting relationships to ensure customer/brand loyalty
* Understand and implement dealership sales processes
* Facilitate gathering key contact information from guests to assist in sales process
* Present and demonstrate vehicle features
* When needed, assist team with tracking and moving inventory, maintaining cleanliness of property & vehicles
* When needed, assist in delivering vehicles to guests
* Remain up to date on products, market trends and certifications through Ford & Lincoln
* Maintain records via?Client Relationship Management (CRM) software
Schedule: Monday - Saturday 7:30am-5:00pm
Skills & Requirements:
* Must be able to be outside in the weather
* Must be able to be on your feet for long periods of time and remain active throughout the workday
* Must be able to actively start friendly conversations with guests
* Must have a valid Driver's license with good driving record
$26k-34k yearly est. 17d ago
Customer Service / Sales Representative
RNR Tire Express and Custom Wheels
Bilingual customer service job in Midland, TX
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customerservice, as well as monitoring competitors and training staff.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities CustomerService / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customerservice opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$26k-34k yearly est. 60d+ ago
Customer Service Representative
Eddy Ohlenburg State Farm Agency
Bilingual customer service job in Midland, TX
Job Description
Eddy Ohlenburg - State Farm Agency, located in Midland, TX has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps.
Responsibilities include, but not limited to:
Develop insurance quotes, makes sales presentations, and close sales
Establish client relationships and follow up with clients, as needed
Develop ongoing networking relationships
Provide prompt, accurate, and friendly client support
Maintain a strong work ethic with a total commitment to success each and every day
Develop new service opportunities with both existing and new clients
Benefits:
Base Salary plus a very competitive commission program
Great bonus potential if you are a top performer
Paid Time Off - for personal time and vacation
Outstanding preparation if you aspire to be a State Farm agent in the future
Requirements:
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
1-2 Years of Sales Experience (preferred)
Demonstrated successful track record of meeting sales goals and quotas required
Enthusiasm and belief about the role insurance and financial products play in people's lives
Proven track record of trustworthiness, dependability and ethical behavior
Excellent communication skills: written, verbal and listening
Must be awesome at opening doors and getting appointments from a cold start
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$26k-34k yearly est. 14d ago
Customer Service Representative - State Farm Agent Team Member
Abraham Gutierrez-State Farm Agent
Bilingual customer service job in Midland, TX
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Abraham Gutierrez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$26k-34k yearly est. 18d ago
Customer Service Rep
Loanstar Title Loans 4.0
Bilingual customer service job in Midland, TX
Our CustomerService Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.
LoanStar Title Loans offers their employees:
Competitive Salaries
Paid Holiday
Vacations
Paid on the Job Training
Full Time Positions
Best of all Never Work on Sundays!
Job Requirements
General:
Must be Able to Work Full Time
Great attitude
Excellent Communication Skill
Detail Oriented
Bilingual Preferred
Education:
Must have a High School Diploma
Work Experience:
Previous CustomerService Experience
Computer and Data Entry Experience
Personal:
We pride ourselves in the service we provide to our customers, and we have high expectations for our CustomerService Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity
.
About Us:
LoanStar Title Loans is one of America's most respected title loan companies. LoanStar Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.
Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customerservice you deserve and the honesty and integrity that you would expect.
Our CustomerService Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customerservice and image we represent.
Must be able to pass a company background screening, including a credit, criminal and background check.
$31k-38k yearly est. 2d ago
Customer Service Coordinator
Marmaxx Operating Corp 4.2
Bilingual customer service job in Midland, TX
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3001 W Loop 250 N
Location:
USA TJ Maxx Store 1302 Midland TXThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 14d ago
Transportation, Bus Servicer
Ector County Independent School District 4.2
Bilingual customer service job in Odessa, TX
Job Title: Vehicle Service Attendant Wage/Hour Status: Non-exempt
Reports to: Shop Supervisor Pay Grade: Auxiliary 5
Dept./School: Transportation Days: 227
Primary Purpose: Maintain fluid levels on all buses.
Qualifications:
Education/Certification:
• High school diploma or GED preferred
Special Knowledge/Skills:
Attention to detail
Ability to follow instructions
Possess or obtain a Class B CDL with “P” & “S” endorsements
Have or be eligible for state certification as a school bus driver
Experience:
Vehicle preventive maintenance preferred
Major Responsibilities and Duties:
Check and maintain all fluid levels on Transportation vehicle
Visually inspect belts and hoses for wear
Inform the Shop Foreman and/or Lead Mechanic of any potential mechanical problems
Record odometer readings and amounts of fuel, fluid, and oil used in each vehicle, report an accurate reading of school bus fuel gages
Clean pump islands, bus parking stalls, and compound as needed
Work in other areas as needed in the summer time, wash bay, etc.
Ensure that all out of town trip buses have been fueled and checked for proper fluid levels, hose leaks, or worn belts
Keep pump filters changed to ensure good operations and clean fuel
Drive a school bus route as needed
Any other duties as assigned
Supervisory Responsibilities:
Manage bus riders while driving a bus
Working Conditions:
Ability to handle extreme weather conditions, to climb upon some vehicles in order to raise the hood and check oil and fluids, and to be exposed to fumes and gasoline.
Mental Demands/Physical Demands/Environmental Factors:
Maintain emotional control under stress. Frequent districtwide and statewide travel; occasional prolonged or irregular hours.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. I have read, understand, and attest to the above description and funding relating to my daily activities.
Signature__________________________________ Date _____________________________
How much does a bilingual customer service earn in Odessa, TX?
The average bilingual customer service in Odessa, TX earns between $23,000 and $38,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Odessa, TX