Bilingual customer service jobs in San Antonio, TX

/RESPONSIBILITIES Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

Are you ready to get to work and make an impact? If you have strong leadership skills and can work in a team environment, you might just be who we're looking for. We're looking for individuals who would be willing to be trained to work in our virtual offices. Some customer service is preferred but not necessary. Computer, high speed internet and phone with 3 way calling and knowledge of use are necessary. Excellent written and verbal communications skills and better than basic computer knowledge are a must. Job responsibilities include, appointment-scheduling, assisting with customer accounts, answering customer questions about company products and services. Must have friendly, professional phone demeanor, the ability to multitask and work unsupervised. Work is done through our virtual offices making this is a telecommute position. 85% of the work is done online with the other 15% done by phone. Complete comprehensive training provided. You will have access to our team of seasoned professionals and your own personal mentor. We have the latest in Virtual Office technology so that you may telecommute from your remote location. We offer part time and full time schedules, with the option of making your own hours. Attractive compensation comprised of residual income, commissions, bonuses and changing incentives. Advancement opportunities for those who qualify.

Overall purpose of the role The TRICARE Customer Service Executive (CSE) would be the first point of contact for the client, providing a full range of operational support to those seeking access to the TRICARE Overseas Program (TOP). Responding to inbound calls or contact from our beneficiaries based around the world, either current or former members of the US military and their families, who want to access medical services. Start Date: Monday, November 10th Location: 654 Richland Hills Drive, San Antonio, TX 78245 Salary: base pay will be $20 per hour to be paid on a bi-weekly schedule. Note: Candidates must be available to work shifts scheduled between 8:00 AM and 8:00 PM. Schedule: Training will be for the first 6 weeks (5 days a week/ 9 hours per day w/ 1 hr unpaid lunch) and will consists of 4 weeks classroom training + 2 weeks on-the-job training. After you graduate from training, Agents could be scheduled for Sun-Thurs, Sat - Wed, or the entire weekend, between the hours of 8A-8P (5 days a week/9 hours per day w/ 1 hr unpaid lunch). Agents are scheduled based on business needs. Weekends are rotating based on our work optimization report and all employees are required to work 3 holidays per year. This position is fully office based. Key Responsibilities Answering telephone calls and inquiries from US military personnel and their families to facilitate healthcare access. Redirecting calls to appropriate teams to resolve callers' needs. Using Salesforce CRM to manage and record cases, allocate tasks, send authorization letters, and follow up on actions. Escalating cases as needed and providing timely updates to stakeholders. Demonstrating professionalism, positivity, and empathy when assisting callers. Helping customers with healthcare inquiries, enrollment, and claims requests. Ensuring medical service requests comply with TRICARE policy. Coordinating treatment authorizations by liaising with global third-party providers (e.g., hospitals and clinics). Booking and modifying medical appointments for clients. Following up with customers when necessary. Logging customer feedback for quality improvement and handling service recovery. Researching relevant information for customers using available resources. Strictly adhering to HIPAA policies. Consistently embodying company values and promoting International SOS policies and procedures. Completing annual mandatory training as directed. Submitting weekly timesheets through the government timekeeping system. Performing other reasonable duties as assigned by the manager. Meeting and maintaining performance standards. Required Qualifications Required Work Experience • Worked in a call center environment. - Call handling, transfers, inbound and outbound • Understand call and email etiquette. • Worked in a health insurance, medical or any related business. • Exposed to administrative work like claims processing, enrollments, billing etc. • Experience with SAP or Salesforce is a plus • Or equivalent military experience Required Qualifications • Must be able to work a shift-based position with fixed schedules • This position does require someone who can obtain and maintain the appropriate level of tiered investigation access for a position of Trust after being offered a position. International SOS will facilitate. • Proficient at typing • Proficient at basic computer applications (MS Suite, Web browsing) • Preferably educated to High School level or equivalent • College Graduate Preferred Required Languages • English language skills (oral and written) • Ability to speak, read and write in Spanish preferred. • Bilingual in any other language is preferred International SOS is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.

Job DescriptionDescriptionAbout Us:At Fresh Form Draft, we're committed to creating innovative marketing strategies. As an Call Center Customer Service Agent , you'll play a key role in supporting our marketing efforts and contributing to the success of our brand. We are seeking a dedicated and enthusiastic Call Center Customer Service Agent to join our dynamic team. In this role, you will play a crucial part in delivering exceptional customer service to our clients while effectively addressing their concerns and inquiries. The ideal candidate will possess excellent communication skills, a positive attitude, and a passion for helping others. As a Call Center Customer Service Agent, you will be responsible for handling inbound and outbound calls, managing customer account information, and troubleshooting issues to ensure customer satisfaction. Company: Fresh Form Draft Location: San Antonio Salary: $35,000 to $47,000 per year Schedule: Full Time, Monday to Friday Responsibilities Handle inbound and outbound customer calls professionally and efficiently. Provide accurate information to customers regarding products, services, and policies. Resolve customer complaints and issues promptly and effectively. Document customer interactions in the database for future reference. Collaborate with team members to enhance customer service and team performance. Identify and escalate priority issues to designated departments when necessary. Follow up with customers to ensure their issues have been resolved to their satisfaction. Qualifications High school diploma or equivalent; additional education or certifications are a plus. Proven experience in a customer service role, preferably in a call center environment. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to handle stressful situations and manage conflicting priorities. Proficient in using computers and handling multiple software applications. Flexible availability, including evenings and weekends, if required. Benefits Competitive weekly salary, dependent on experience and qualifications. Comprehensive health benefits, including medical, dental, and vision coverage. Retirement savings plan with company match. Paid time off, including vacation, sick leave, and holidays. Opportunities for career growth and professional development.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environments Preferred Qualifications * 1+ years of call center experience #LI-MR3 CRT110 2025-67113 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00104 North Star TX-San Antonio,TX 78216Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

We are looking for a dedicated and motivated Customer Service Specialist to join our dealership team. This role is focused on providing exceptional customer service throughout the entire vehicle service process. From the moment a customer schedules their appointment to the follow-up after their vehicle has been serviced, you will be the primary point of contact, ensuring a seamless and positive experience for every customer. Key Responsibilities: Pre-Appointment Engagement: Handle incoming appointment requests via phone, email, and in-person, ensuring timely and accurate scheduling. Provide detailed information about service options, pricing, and expected service times to help customers make informed decisions. Follow up with customers prior to their appointment to confirm details and address any questions or concerns. Send reminders and relevant information about the upcoming service appointment. During Service Experience: Greet customers upon arrival and assist with the check-in process. Clearly communicate service timelines and potential delays, keeping customers informed throughout their visit. Offer complimentary amenities, such as refreshments and waiting areas, to enhance the customer experience while they wait. Address customer inquiries and concerns promptly and professionally, ensuring a high level of satisfaction. Post-Service Follow-Up: Conduct follow-up calls or emails to gather feedback on the service experience, ensuring customer satisfaction. Resolve any post-service issues or concerns promptly, working with the service team as needed. Provide information on additional services or maintenance recommendations based on vehicle condition and customer needs. Maintain relationships with customers for future service needs and promote loyalty through effective communication strategies. Record Keeping: Accurately document customer interactions, service details, and feedback in the dealership management system. Maintain an organized and up-to-date system for customer follow-ups and appointment reminders. Collaboration and Teamwork: Work closely with service technicians and other staff to coordinate customer service activities. Participate in team meetings to share customer feedback and identify areas for improvement in service delivery. Qualifications: High school diploma or equivalent; additional education in customer service or business is a plus. Proven experience in a customer service role, preferably in an automotive dealership or related industry. Excellent communication and interpersonal skills, with the ability to empathize and build rapport with customers. Strong problem-solving abilities and a customer-focused mindset. Proficient in using computer systems and dealership management software. Ability to multitask and manage time efficiently in a fast-paced environment. Detail-oriented with strong organizational skills. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package, including health insurance, retirement plans, and paid time off. Opportunities for professional development and career advancement. A positive work environment committed to customer satisfaction. If you are passionate about providing outstanding customer service and creating memorable experiences for customers, we encourage you to apply for the Customer Service Specialist position at our dealership. Join our team and help us make every visit a positive one! Application Instructions: Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this role to [contact email or application platform]. [Dealership Name] is an equal-opportunity employer, and we welcome candidates from all backgrounds to apply.

Company: Fastest Growing Window Company in Texas-family-owned company that offers a variety of energy-efficient premium replacement windows in 5 Regional areas of Texas. Customer Service Trainee $50K-$75K - Set appointments for FREE estimates on windows, doors, and other home improvement services. - No Selling! Responsibilities: • Canvass neighborhoods to schedule FREE estimates for windows and doors • Build rapport and establish connections with homeowners • Set appointments for our team to provide top-quality services Requirements: • Outgoing, friendly, and professional communication skills • Comfortable working outdoors and engaging with homeowners • Motivated and eager to succeed Compensation: • Earn $50K-$75K per year • Training and growth opportunities • A supportive, team-oriented environment To Apply: All applicants must submit their updated resume along with their contact phone number. Once qualified, selected candidates will be contacted for a phone interview.

The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one. The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match. Job Description The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. Responsibilities Check guests in and out according to Forbes Standards Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service. Up-sell, cross-sell, and pre-sell Mokara services and products. Provide tours of the spa and offer/serve beverages as needed. Communicate spa promotions with guests. Qualifications Must be able to communicate effectively in a professional business environment. Ability to accurately and efficiently input information into computer systems Ability to prioritize, organize and follow up all responsibilities Ability to work a flexible schedule to include nights, weekends and holidays Ability to stand for an 8 hour shift Previous customer service experience Previous cashiering experience is preferred High school diploma or equivalent. Ability to lift, carry, push, pull 30 lbs. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Full-time Description ABOUT US United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Improving quality of life and advancing the greater good involves focusing in four impact areas: preparing children for kindergarten; empowering students to graduate and reach their full potential; helping individuals and families become self-sufficient; providing a safety net of services for those in crisis. BENEFITS Employer-subsidized healthcare plan with employer-funded HRA offered. Group dental, vision, life insurance and other insurance products available. Paid holidays, personal and sick leave time. 403(b) retirement plan with employer matching available. JOB SUMMARY The 2-1-1 Call Specialist provides high-quality, compassionate assistance to individuals and families seeking help with essential needs such as food, housing, healthcare, financial assistance, and other community resources. This role is responsible for answering incoming calls, conducting thorough assessments, identifying the caller's underlying needs, and providing accurate referrals using the 2-1-1 resource database. This position supports a 24/7 operation, and applicants must be available to work evenings, weekends, and holidays as needed. PRIMARY DUTIES AND RESPONSIBILITES Direct Information & Referral (I&R) Service Provision Deliver exceptional customer service as the first point of contact for United Way of San Antonio & Bexar County's 2-1-1, providing comprehensive Information & Referral (I&R) and crisis intervention services as needed. Offer accurate, thorough, and appropriate referrals, information, and intervention services that effectively address each caller's identified needs. Establish clear, respectful, and empathetic communication using active listening and trauma-informed techniques in a non-judgmental manner. Conduct accurate assessments to identify underlying needs and engage in collaborative problem-solving with callers to develop realistic action plans without offering personal opinions or advice. Provide follow-up and advocacy services when necessary to ensure continuity of care and support for community members. Protect client confidentiality at all times and adhere to all agency, program, and 2-1-1 network privacy guidelines. Demonstrate professionalism, patience, and skill while handling difficult or emotionally charged calls, using approved de-escalation and engagement techniques. Use technology platforms-including Cisco, VOIP systems, and live chat tools-to interact with clients and deliver services effectively. Uphold and model the UWSA mission, values, and Code of Ethics in all interactions with callers, colleagues, and community partners. Crisis Intervention Services Provide crisis intervention by helping callers move from a heightened emotional state to a more cognitive, solution-focused state, and create safety plans as appropriate. Deliver crisis intervention services by phone, in person, and at community outreach events as required. Service Utilization Documentation Conduct accurate and complete interviews and enter all required data into I&R software systems, maintaining a minimum accuracy/completion rate of 95%. Ensure records reflect a clear assessment, actions taken, referrals provided, and follow-up as appropriate, supporting consistency, accuracy, and data integrity. Requirements EDUCATION AND EXPERIENCE Bachelor's Degree Preferred, however, in lieu of a degree. A minimum of four (4) years' work experience in a related field and a High School Diploma or GED Certificate; OR A minimum of two (2) years if call center experience delivering social services and a High School Diploma or GED Certificate. Ability to work effectively under stress while maintaining productivity, professionalism, and composure. Comfortable working in a fast-paced, high-volume environment. Demonstrates flexibility and the ability to adapt quickly to changing situations, priorities, and call demands. Strong judgment, problem-solving skills, and assessment techniques used to evaluate caller needs and determine appropriate referrals. KNOWLEDGE, SKILLS & ABILITIES INFORMATION Maintains a professional, courteous, and service-oriented demeanor in all interactions. Self-motivated, resourceful, and able to generate creative solutions to challenges. Works effectively under stress while maintaining productivity, accuracy, and composure. Comfortable operating in a fast-paced, high-volume environment. Demonstrates flexibility and readily adapts to shifting priorities, processes, and caller needs. Exercises strong judgment, assessment skills, and sound decision-making. Proven ability to independently analyze situations, solve problems, and make decisions within established guidelines. Excellent verbal and written communication skills, with the ability to convey information clearly and professionally. Strong attention to detail and the ability to multitask without compromising accuracy or service quality. Proficient in the Microsoft Office Suite (Word, Excel, Outlook, Teams). Experience with Adobe Creative Cloud products preferred. UNITED WAY COMPETENCIES Core Competencies (all United Way Professionals): Mission Focused, Relationship Oriented, Collaborator, Results Driven, Brand Steward WORK ENVIRONMENT Normal nonprofit office environment with little exposure to dust, noise and extreme temperatures. Extended work on personal computing equipment, telephone, multi-functioning printer and calculator. Reliable transportation required, with the ability to travel to and from meetings, training sessions or other business-related events locally, routinely and around the state and nationally, occasionally. Monday-Friday, 8:15 am to 4:45 pm work week with occasional evening and weekend hours. PHYSICAL DEMANDS Sedentary work on a PC; sitting for extended periods of time, routinely. Movement within the office and during external meetings and events, regularly. Bends, stoops and twists, occasionally. Exerts up to 25 lbs. of force, occasionally. Facilitates, presents and collaboratively interacts with others, routinely. Perform repetitive tasks, i.e., typing and texting, routinely. The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The contents of this job description may change as deemed necessary by United Way of San Antonio and Bexar County. APPLY To submit your application visit ********************************************************************************************************************************* Applications WILL NOT be accepted via email. Contact ************************ should you experience problems submitting your application. United Way of San Antonio and Bexar County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. United Way of San Antonio and Bexar County is committed to the full inclusion of all qualified individuals. As part of this commitment, UWSA will ensure that persons with disabilities are provided reasonable accommodations if reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, and/or to receive other benefits and privileges of employment. United Way of San Antonio and Bexar County | 700 South Alamo St., San Antonio TX, 78205 | *************** Salary Description $16.00 per hour

Training Support Services (TSS) / Customer Service Duration: Long term contract NOTE: Hourly rate $10/hr, although after 90 days you get a 20% or 30% raise depending if you are doing CSR work or Support. They then have incentive programs where you can get another $1.50 after training, another $1.50 after SME Training….PLUS Yearly profit sharing bonus, and more depending on performance. TIMINGS: Training is typically 3-5 weeks and their schedule would be Mon - Fri 10am to 7pm. After training they will be placed on either 11am to 8pm or 12pm to 9pm both Mon - Fri, based on business needs. Desired qualities of future TSS • Professional, friendly and positive attitude. • Time management skills to meet expectations and deadlines. • Ability to learn and retain a vast amount of information in an limited time frame. • Dependable with strong work ethics that includes the ability to arrive to work on time and for scheduled days. • Honesty and Integrity is a must at all times with Office Ally. • Does not participate in “office drama” or negativity. • Committed to team work while being able to work independently. • The highest quality of customer service skills placing the customer needs first. • The desire to excel in the technical support environment by self-motivated assertiveness. • Ability to sit in one place for up to 8 hours. • This position requires an individual with a high level of multitasking skills. • Minimum typing speeds of 35-40 WPM, higher speeds preferred. • Quality grammar and punctuation skills for written communications. • Ability to be on the phone working with customers for entire shift and taking back to back calls when necessary. • This position requires the skill to control the call in a timely manner without conflict or causing escalation. Qualifications any degree or high school or diploma Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Red McCombs Ford is looking for a friendly, organized and professional Receptionist to be the first point of contact for our customers - both in person and over the phone. Duties include but not limited to: Greet customers with a professional and friendly demeanor Handle inbound phone calls Schedule service reservations Work with our customer database (phone calls/emails/text) Work with Sales and Service staff Data entry and more Benefits include: Dental/Vision/Medical Christmas Bonus 401K Tenure Bonus We would love for you to join our team!

Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Austin, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

Job Description We are looking for a dedicated and motivated Customer Service Specialist to join our dealership team. This role is focused on providing exceptional customer service throughout the entire vehicle service process. From the moment a customer schedules their appointment to the follow-up after their vehicle has been serviced, you will be the primary point of contact, ensuring a seamless and positive experience for every customer. Key Responsibilities: Pre-Appointment Engagement: Handle incoming appointment requests via phone, email, and in-person, ensuring timely and accurate scheduling. Provide detailed information about service options, pricing, and expected service times to help customers make informed decisions. Follow up with customers prior to their appointment to confirm details and address any questions or concerns. Send reminders and relevant information about the upcoming service appointment. During Service Experience: Greet customers upon arrival and assist with the check-in process. Clearly communicate service timelines and potential delays, keeping customers informed throughout their visit. Offer complimentary amenities, such as refreshments and waiting areas, to enhance the customer experience while they wait. Address customer inquiries and concerns promptly and professionally, ensuring a high level of satisfaction. Post-Service Follow-Up: Conduct follow-up calls or emails to gather feedback on the service experience, ensuring customer satisfaction. Resolve any post-service issues or concerns promptly, working with the service team as needed. Provide information on additional services or maintenance recommendations based on vehicle condition and customer needs. Maintain relationships with customers for future service needs and promote loyalty through effective communication strategies. Record Keeping: Accurately document customer interactions, service details, and feedback in the dealership management system. Maintain an organized and up-to-date system for customer follow-ups and appointment reminders. Collaboration and Teamwork: Work closely with service technicians and other staff to coordinate customer service activities. Participate in team meetings to share customer feedback and identify areas for improvement in service delivery. Qualifications: High school diploma or equivalent; additional education in customer service or business is a plus. Proven experience in a customer service role, preferably in an automotive dealership or related industry. Excellent communication and interpersonal skills, with the ability to empathize and build rapport with customers. Strong problem-solving abilities and a customer-focused mindset. Proficient in using computer systems and dealership management software. Ability to multitask and manage time efficiently in a fast-paced environment. Detail-oriented with strong organizational skills. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package, including health insurance, retirement plans, and paid time off. Opportunities for professional development and career advancement. A positive work environment committed to customer satisfaction. If you are passionate about providing outstanding customer service and creating memorable experiences for customers, we encourage you to apply for the Customer Service Specialist position at our dealership. Join our team and help us make every visit a positive one! Application Instructions: Please submit your resume and cover letter detailing your relevant experience and why you would be a great fit for this role to [contact email or application platform]. [Dealership Name] is an equal-opportunity employer, and we welcome candidates from all backgrounds to apply.

Full-time Description Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone. Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. Serves visitors by greeting, welcoming, and directing them appropriately Notifies company personnel of visitor arrival Directs visitors by maintaining employee and department directories Keeps a safe and clean reception area by complying with procedures, rules, and regulations Contributes to team effort by accomplishing related results as needed Answering phone calls in a swift, professional manner Transferring customers to the appropriate personnel Scheduling customers for service reservations Requirements Telephone Skills Verbal Communication Listening Professionalism Customer Focus Organization Handles Pressure Familiarity with phone systems Previous experience with Microsoft Office software preferred

/RESPONSIBILITIES At the front door of University Health, this role serves to screen patients needing placement in acute or observation beds for the purposes of correct status determinations, and the coordination of appropriate diversions to home or other level of care more appropriate for the services needed to be rendered. This position requires assertive clinical acumen and communication skills for serving in the liaison roles with medical staff, nursing, and patients and families. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. National certification (e.g. CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related field is preferred. Three years recent, full-time hospital experience preferred. Work experience in case management, utilization review or hospital quality assurance experience is preferred. Must complete a Clinical Documentation Improvement Course within specified time of hire date. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is preferred. Case Manager Certification (CCM or ANCC) is highly desirable.