Bilingual customer service jobs in Shreveport, LA

Come and work for Envoy Air, an American Airlines Group Company, at Shreveport Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $13.80/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.

Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!

**This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills. Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice. Is it possible to find a career you love with a global organization that supports your continued growth and success? ABSOLUTELY! Where you ask? Look no further than John Hancock! Have you considered a career with us? **Position Responsibilities:** + Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty + Meet quality expectations to ensure a positive client experience + Meet productivity expectations to maximize team service levels + Provide effective and timely resolution of a range of customer inquiries + Strike a positive and cooperative tone with both customers and coworkers + Strive for first-call resolution of customer issues + Translate scenarios that require problem resolution to positive service experiences + Strengthen the perception of MANULIFE in the marketplace + Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently + Complete ongoing training to stay abreast of product, industry, service and policy changes + Other duties as assigned **Required Qualifications:** + Post-secondary education or high school diploma + Customer Service or Financial Services experience a plus + Ability to thrive in a lively working environment and manage multiple tasks + Outstanding verbal communication skills and strong telephone etiquette + Possess the ability to multi-task + Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening skills + Demonstrated computer efficiency + Outstanding customer service skills + Business writing skills **Preferred Qualifications:** + Current SIE, Series 6 or 7, Series 63 + Working knowledge of IRAs & other retirement products **When you join our team:** + We'll empower you to learn and grow the career you want. + We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we'll support you in shaping the future you want to see. Ready to take the next step? Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD) Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST. \#LI-JH **About Manulife and John Hancock** Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************ . **Manulife is an Equal Opportunity Employer** At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************ . **Referenced Salary Location** USA, Virginia - Full Time Remote **Working Arrangement** Remote **Salary range is expected to be between** $38,550.00 USD - $64,250.00 USD If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights (******************************************************************************** **I** Family & Medical Leave (********************************************** **I** Employee Polygraph Protection (****************************************************************** **I** Right to Work (************************************************************************************************** **I** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf) Company: John Hancock Life Insurance Company (U.S.A.)

FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades. Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, do your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way Follow our customer engagement strategy Meet acceptable standards for attendance and punctuality Customer Service Representative Requirements: Customer service experience is a plus Must have a high school degree or equivalent Must be computer literate Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds Be open to taking on additional tasks during course of employment. Portray a positive company image Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m. Skills and Attributes: Excellent verbal communication skills Open-minded to learning and taking on new tasks and concepts Cooperative with co-workers and supervisors Typing skills Benefits: Paid Vacation Paid Personal Leave Medical/Dental Insurance 401(k) Paid Holidays Employee Assistance Program Supplemental Insurance Paid Death Benefit About FSNB: Serving over 75+ years Family owned and managed Serving Shreveport for 10+ years Opening a new call center in Shreveport Promotes from within the company Military and military family friendly

This is a office based role in Shreveport, LA Purpose/Job Function: The CSA provides day-to-day support for clients regarding their transportation and logistics needs. After identifying a need, this role will assist clients and AFS teammates by investigating issues and providing valuable solutions. In addition, this role is responsible for upholding our core values: Ethics, Engagement and Excellence. Essential Functions: Respond to client inquiries about quality and timely updates, providing excellent customer service Collaborate with internal teammates and carriers to efficiently solve problems and provide client solutions Engage with clients via phone and email to offer valuable industry updates and news Troubleshoot technical issues on behalf of clients and work with IT to provide resolution Assist with client reporting needs and provide additional data as requested by internal teammates Build relationships and trust with clients through attentive, interactive communication and taking responsibility to alleviate client pain points Prioritize daily workload and multi-task with a sense of urgency and adaptability Work with FAP and carriers for client invoicing and payment resolution Document client communication and interactions via Salesforce Qualifications and Requirements: Strong communication skills, both verbally and written Empathy and passion regarding customer service Detail-oriented, with the ability to gather and organize data Enthusiastic and self-motivated to go the extra mile Ability to work in a team environment that requires flexibility Confident, persistent and results-oriented Proficient computer skills including MS Outlook, Word, PowerPoint, and Excel Education/Experience: High school diploma or GED, required Knowledge of customer service, sales, marketing, business, or related field Preference given to those with experience or studies in transportation/logistics Working Conditions: This position will be sitting in front of a computer for long hours at a time and may cause eye irritation or even muscle strain. This position does not require any strenuous or physical activity. Customary Work Hours: 8:00 A.M. to 5:00 P.M., Monday through Friday. Position may require extended hours including evenings and weekends for special events. AFS is an equal opportunity employer and prohibits discrimination and harassment of any kind: AFS is committed to the principle of equal employment opportunity for all teammates and to provide teammates with a work environment free of discrimination and harassment.

Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference. Why Maximus? - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Competitive Compensation - Quarterly bonuses based on performance included! Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Track and document all inquiries using the applicable systems. - Complete associated tasks according to the established guidelines. - Track and document all inquiries using the applicable systems. - Meet Quality Assurance (QA) and other key performance metrics. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Transfer/refer consumers to appropriate entities according to the established guidelines. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Facilitate translation services for non-English speaking callers according to procedures. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Minimum Requirements - High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Fluency in languages (English and Spanish) - Six months of customer service experience - Excellent soft phone skills - Good computer navigation skills - A quiet and distraction free work area #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 16.50 Maximum Salary $ 16.50

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Breakway Solutions Marketing, Inc. is an Advertisement and Marketing Firm located in Shreveport, LA. Breakway Solutions Marketing, Inc. is partnered with several Fortune 500 companies nationwide, we advertise those for companies to help them gain new clientele, generate higher revenue and rebuild a better brand for themselves by hosting events in their name. Professionals with customer service experience are wanted to fill our Customer Service and Sales Representative position. We are currently accepting applications from individuals with experience working in customer service, customer relations, and customer support to work as part of our team. Account Reps will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable & comfortable working in a team environment with a focus on customer satisfaction and professional development. Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty. Job Description/Responsibilities: Contribute to a positive & energetic environment Maintain professional standards in marketing, sales & customer service Customer interaction to promote products & services Participate in daily training sessions & campaign meetings New account acquisition & customer retention Interact with customers daily to review current promotions, provide service quotes and sign on new accounts Work strategically on a lead-based sale campaign Qualifications Desire to participate in professional development and take on new responsibilities Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Ability to perform at a high level in a fast paced environment Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2025 after spending eight years in the insurance and financial services industry, which gave me a strong foundation for understanding clients needs and helping them protect what matters most. Im a proud LSU graduate, a devoted husband, and a parent to four amazing kids three girls and one boy. My love for Louisiana culture runs deep, and that same passion carries into the way I run my business. Our office is built on the values of consistency and integrity. We strive to create a supportive, welcoming environment where both our team and our customers feel valued and cared for. We keep things fun too from simple traditions like Donut Fridays to celebrating wins together as a team. If youre someone who values doing the right thing, enjoys working in a collaborative environment, and wants to build a meaningful career helping others, youll feel right at home here. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Neil Shipp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue (LDOR). The CSR provides timely and accurate information to the taxpaying public and tax practitioners as it relates to taxes and fees administered by the Louisiana Department of Revenue as set forth by tax laws, rules, regulations, and policies. Essential Job Responsibilities and Duties * Handles customer inquiries which requires knowledge of the tax laws and departmental policies and procedures. In addition, knowledge of the LDOR information system (DELTA), LDOR filing and payment applications, and LDOR's website would be a plus. * Conducts detailed analysis of accounts for which returns have been processed, including researching the history on the taxpayer's account to provide accurate information and instructions. * Reviews original and amended tax returns to ensure changes are in compliance with the current tax laws. Corrects returns that are not in compliance and notifies the taxpayer. * Calculates correct taxes, penalty, interest, and fees due based on applicable knowledge of the specific tax. * Confers with and educates taxpayers or tax professionals in the use of LDOR filing and payment applications, LDOR's website, use of the proper form(s), applicable tax laws, and departmental policies. * Corrects records held within LDOR's information system (DELTA) to accurately reflect amounts reported and due. In addition, it may require eliminating assessments issued in error, correcting data entry errors, and online entry of returns * Completes mandatory training requirements within the established deadlines. * Regular and timely attendance * Other duties as assigned Required Education * Minimum Qualification - One year of college or business school preferred or equivalent work experience in a business-related curriculum Required Experience * Preferred - One year of call center or customer service experience or in which clerical work was a major duty * Familiarity with tax laws or accounting/bookkeeping or banking is a plus, but not required. * Strong computer skills and typing proficiency required * Must be able to type at least 30 words per minute Please note: Any applicant who receives and accepts a conditional offer of employment will be required to successfully pass a completed criminal history records check prior to his or her first day of work. The completed history records check includes, but is not limited to, fingerprints, state background check, FBI background check, and Tax Clearance for suitability to access Federal Tax Information (FTI).

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The successful candidate will provide friendly, courteous and efficient guest service and ensure prompt responses to all guests' needs. The Slot services Specialist will also provide cashiering and slot machine services and work to ensure full compliance with casino policies, internal controls and Louisiana State Gaming Commission regulations. Deliver outstanding guest service Comply with Slot department and property policies, procedures, and internal controls Must maintain high level of confidentiality Safeguards assets of the company Observes EGD play, recognizes and promotes guest development Process jackpots and signs slot payout forms Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy Verifies and reconciles banks at shift change Attends to minor machine tilts/repairs Ensures compliance with federal currency transaction reporting regulations Support and assist other Slot Service Specialists and Slot Supervisors on the Casino Floor Respond to change lights on slot machines and assist customers needing change or other assistance Impress TITO paper and conduct basic preventive maintenance of slot machines Qualifications High school diploma or equivalent. Excellent communication and guest service skills for both internal and external guests Ability to count money and make change Basic computer, math, reading, and writing skills General knowledge of Microsoft Word, Excel, and Outlook is a plus Always conduct oneself in a manner that reflects a positive and professional image Ability to establish rapport with other team members throughout the casino Maintain a positive attitude at all times Be able to work in a fast paced 24/7 environment Must be available to work nights, weekends and holidays This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

As a Call Center Representative, you will be responsible for handling a diverse range of member service calls in a prompt and courteous manner. You will address and resolve member inquiries and issues related to accounts, orders, payments, products, and services, ensuring a high level of satisfaction. This role includes actively cross-selling products and services to enhance member relationships. This is a high contact position that requires the ability to deal effectively with members by telephone, in writing and via Internet. This role involves managing approximately 25,000 incoming calls and over 35,000 transactions annually. Job Requirements: High school graduate or equivalent. At least one year experience in customer service or call center required. Strong communication skills with a professional and courteous demeanor. Ability to handle high call volumes and multiple tasks simultaneously. Basic understanding of financial services and products provided by the credit union. Proficiency in using computer applications and learning new software systems. All employment applications must be submitted electronically. As part of the hiring process, Barksdale Federal Credit Union conducts a comprehensive background check, drug screening and an online skill assessment prior to extending any offer of employment. Benefits: At Barksdale Federal Credit Union we care about our people - and that means offering more than just a paycheck. That's why we offer a benefits package designed to support your whole life - at work and beyond. From health and wellness, time off, and professional growth, you'll find the resources you need to feel confident, supported, and empowered every step of the way. Listed below is a synopsis of the benefits offered by BFCU for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Health & Wellness: Medical, Dental & Vision Insurance: Comprehensive coverage to keep you and your family healthy and confident. 24/7 Teledoc Health Access: Talk to board-certified physicians anytime via phone, app, or video. Mental Health Support: Confidential support through our Employee Assistance Program (EAP) - available to you and your household. Paid Life & Long-Term Disability Insurance: Company-paid coverage for added peace of mind. Wellness Programs: Fun challenges, rewards, and free virtual fitness classes to support your well-being year-round. Time Off & Balance Generous Paid Time Off: 156 hours of PTO annually, plus enjoy 8 paid holidays to recharge and spend time with loved ones. Volunteer Time & Opportunities: Make a difference in your community - we make it easy to get involved. As well as we reward you for doing so! Financial Benefits 401(k) with Company Match: Invest in your future with a competitive retirement plan and employer match. Financial Wellness Tools: Free financial advising, free Barksdale Federal Credit Union membership, and education around money management. Growth & Recognition Education Assistance Program: Get reimbursed for up to 90% of tuition costs, up to the maximum allowable - invest in your future without the financial stress. Career Development: We offer in person and online training, certifications, leadership programs, and more to help you grow. Employee Recognition & Milestones: We also honor employees' tenure milestones through our service anniversary program, celebrating their dedication to our mission. NOTE: Please fill out all fields on the application. If it does not apply to you, enter in NA.

ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in Bossier City, LA. Veterans are highly encouraged to apply. All candidates must be US Citizens for this contract. Essential Functions and Job Responsibilities Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals Analyze and report daily on ticket resolution to an established weekly ticket closure rate Troubleshoot basic IT services as needed and assist customers with reported issues Will use an automated ticketing system on a daily basis Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment Will be responsible for all assigned trouble tickets from creation to resolution Minimum Requirements Must live within 1 hour of the facility (6310 E Texas St, Bossier City, LA 71111) Candidate required to be onsite once a week. Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM) Minimum high school diploma Technical certifications strongly desired Experience providing IT support to end-user communities preferred but not required Excellent customer service and communications skills required Demonstrable troubleshooting and problem resolution skills for desktops and laptops Experience providing services to the federal government and/or the VA Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl May be required to lift up to fifty (50) pounds Ability to work overtime required on occasion Ability to sit at a workstation for long periods of time Company Benefits PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs. EEO Commitment It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing *************************, or by dialing ************.

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers. Check out our many videos to learn more! ************************************* Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products. Responsibilities of the Customer Service Representative include but not limited to: * Responding to customer inquiries regarding company products and services * Processing customer phone orders * Checking availability of stock and shipping dates * Quoting prices, filling order to customer specifications and processing sales data via computer * Assisting the outside sales team by preparing price quotes and sourcing products Qualifications of the Customer Service Representative include but are not limited to: * 2-3 years of work experience with Pump Parts, Bearing & Power Transmission products, Safety products, and/or MRO supplies preferred * Excellent communication skills * Should be enthusiastic and able to work independently * Must have experience performing a majority of the functions * Prior inside sales/customer service experience * Data entry skills, organization, multi-tasking and customer focus is required * Regular in-person attendance required Additional Information: * Physical Demand: N/A * Working Conditions: Office Environment * Training/Certifications: N/A * Shift Time/Overtime: Monday-Friday, 8:00am-5:00pm * Travel: Travel may be required to attend training or educational events aimed at expanding knowledge. * Education: High School Diploma required #LI-YH1 #zryh Location: USA:LA:Bossier City DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry. DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k). Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V

Job DescriptionBenefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Job Scope: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and use that knowledge to provide our customers with the best financial products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple tasks while engaging with our customers in person and over the phone. Why should you work with us? Start your career with an industry leader where you will receive best-in-class Be on a fast track to success. We consistently promote from within. Work with a team of professionals who will ensure your Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Company Paid - Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays, 2 PTO and 5 Sick days 40hr Work Week - Monday thru Saturday Every Sunday Off $12.73 to $13.95 /Hr Monthly bonus potential Preferred Qualities and Experience: 1+ year conducting Phone Sales or Call Center Experience. 1+ years Customer Service, Sales, Lending, or Collections experience Teamwork mentality developed through team Some college or military experience Passion for Customer Service General understanding of basic math and capability to Pleasant and inviting phone Minimum Required Education and Qualifications: High School Diploma or equivalent Must be able to work 40 hours per week, including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver's License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Job Description FSNB is currently hiring full time Call Center Customer Service Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades. Manage inbound and outbound customer calls in a timely manner Identify customers' needs and wants, do your best to clarify information Research every issue and provide solutions to them Recognize opportunities to upsell our products and services Follow our company's communication “scripts” Keep records of all conversations in our call center database in a comprehensible way Follow our customer engagement strategy Meet acceptable standards for attendance and punctuality Customer Service Representative Requirements: Customer service experience is a plus Must have a high school degree or equivalent Must be computer literate Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds Be open to taking on additional tasks during course of employment. Portray a positive company image Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m. Skills and Attributes: Excellent verbal communication skills Open-minded to learning and taking on new tasks and concepts Cooperative with co-workers and supervisors Typing skills Benefits: Paid Vacation Paid Personal Leave Medical/Dental Insurance 401(k) Paid Holidays Employee Assistance Program Supplemental Insurance Paid Death Benefit About FSNB: Serving over 75+ years Family owned and managed Serving Shreveport for 10+ years Opening a new call center in Shreveport Promotes from within the company Military and military family friendly

Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The successful candidate will provide friendly, courteous and efficient guest service and ensure prompt responses to all guests' needs. The Slot services Specialist will also provide cashiering and slot machine services and work to ensure full compliance with casino policies, internal controls and Louisiana State Gaming Commission regulations. Deliver outstanding guest service Comply with Slot department and property policies, procedures, and internal controls Must maintain high level of confidentiality Safeguards assets of the company Observes EGD play, recognizes and promotes guest development Process jackpots and signs slot payout forms Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy Verifies and reconciles banks at shift change Attends to minor machine tilts/repairs Ensures compliance with federal currency transaction reporting regulations Support and assist other Slot Service Specialists and Slot Supervisors on the Casino Floor Respond to change lights on slot machines and assist customers needing change or other assistance Impress TITO paper and conduct basic preventive maintenance of slot machines Qualifications High school diploma or equivalent. Excellent communication and guest service skills for both internal and external guests Ability to count money and make change Basic computer, math, reading, and writing skills General knowledge of Microsoft Word, Excel, and Outlook is a plus Always conduct oneself in a manner that reflects a positive and professional image Ability to establish rapport with other team members throughout the casino Maintain a positive attitude at all times Be able to work in a fast paced 24/7 environment Must be available to work nights, weekends and holidays This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.