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Bilingual customer service jobs in Tallahassee, FL - 226 jobs

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  • Bilingual Part-Time Customer Service Representative

    Reynolds and Reynolds Company 4.3company rating

    Bilingual customer service job in Tallahassee, FL

    ":"Auto Data Direct, Inc. (ADD) is a division of Reynolds and Reynolds that provides fast, accurate, real-time access to motor vehicle, vessel and driver license records. As a Bilingual Part-Time Customer Service Representative, you will be responsible for providing a high level of customer service and support over the phone and through email. You will assist customers with navigating the company website, answering general customer account related questions, and some light technical support. Other responsibilities could include working on assigned projects and packaging documents for mailing. Currently targeting shifts between early afternoon until evening. ","job_category":"Customer Service","job_state":"FL","job_title":"Bilingual Part-Time Customer Service Representative","date":"2026-01-09","zip":"32301","position_type":"Part-Time","salary_max":"15. 00","salary_min":"15. 00","requirements":"Exceptional written and verbal communication skills~^~Excellent customer service skills~^~Must be clear and articulate on the phone~^~Exceptional attention to detail and troubleshooting skills~^~Basic computer skills including Microsoft, Gmail and Adobe~^~Flexible Scheduling with rotating shifts, including some Saturdays~^~Able to work a minimum of 20-29 hours per week~^~Must be fully fluent in Spanish~^~Ability to lift up to 25lbs","training":"On-the-job training","benefits":"","
    $28k-35k yearly est. 60d+ ago
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  • Customer Relations Specialist

    Service Pros Auto Glass

    Bilingual customer service job in Tallahassee, FL

    Job Description Customer Relations Specialist - Tallahassee Earn $1,000-$2,500+ WEEKLY • No Experience Needed • Weekly Pay Service Pros Auto Glass is hiring friendly, motivated people to work inside our partnered auto dealerships. If you enjoy talking to people and want a high-earning, entry-level opportunity, this is it. What You'll Do Greet customers in the service drive Identify simple windshield replacement needs (we train you!) Explain options and help schedule service Build relationships with dealership staff Track customer interactions and hit daily/weekly goals What We're Looking For No experience required - we train fast Positive, outgoing, and coachable Strong people skills Valid driver's license & reliable transportation What You Get $1,000-$2,500+ weekly Weekly pay Fast training & clear growth opportunities Supportive, team-first culture Fun team events & bonuses Apply Today Start earning quickly in a role with simple duties, strong support, and excellent weekly pay.
    $27k-41k yearly est. 11d ago
  • Bilingual Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Bilingual customer service job in Tallahassee, FL

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible for providing exceptional service to members by handling inbound and outbound calls, addressing inquiries, resolving concerns, and processing product reorders. This role focuses on delivering accurate, timely, and professional support to ensure member satisfaction and retention. **_Responsibilities_** + Answer inbound calls and make outbound calls as needed to assist members with orders, inquiries, and concerns. + Process product reorders accurately and efficiently, starting with diabetic testing supplies and CGM products; expand to other product lines after initial training. + Provide professional and courteous service to resolve member issues on the first call whenever possible. + Escalate complex issues via email to leadership or other departments when necessary. + Maintain accurate member records by updating information in company systems promptly. + Meet performance metrics including Average Handle Time (AHT), First Call Resolution (FCR), call volume targets (60+ calls per day), and other KPIs. + Adhere to HIPAA guidelines and safeguard all confidential member information. + Participate in ongoing training to learn new products and improve service quality. + Collaborate with team members and other departments to ensure seamless member support. + Attend required meetings and contribute feedback to improve processes and policies. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School Diploma, GED, or equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in English and Spanish (able to communicate clearly and effectively in both languages, verbally and in writing) + Strong customer service skills with a proven ability to resolve issues and meet performance goals + Basic knowledge of, or ability to learn, customer service processes and best practices + Demonstrated success in achieving KPIs and objectives + Proficiency in basic math and business calculations + Working knowledge of computer systems and data entry; ability to learn new platforms quickly + Basic proficiency in Microsoft Office applications (Word, Excel, Outlook) **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly range:** $15.70 per hour - $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/02/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 13d ago
  • Client Success Renewals Specialist

    Norstella

    Bilingual customer service job in Tallahassee, FL

    Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
    $70k-90k yearly 29d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Bilingual customer service job in Tallahassee, FL

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 12d ago
  • Dealer Services Specialist II - Manheim Tallahassee

    Cox Holdings, Inc. 4.4company rating

    Bilingual customer service job in Tallahassee, FL

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description 🚗 Buckle Up - Your Next Career Move Is Here! *Candidates can sit at either Manheim Indianapolis or Manheim Louisville location with the expectation to travel back and forth as needed. Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine. Perks? You bet: Here's a sneak peek at the benefits you could experience as a Cox employee: Once you're on board, earn referral bonuses. Amount varies based on job type. 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. 10 days of free child or senior care through your complimentary Care.com membership. Generous 401(k) retirement plans with up to 8% company match. Great coworkers who love being part of a team. Employee discounts on hundreds of items, from cars to computers to continuing education. At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits. Here's what you'll be doing: Representing the dealer sales lane on sale days (yes, it's as cool as it sounds). Promoting Manheim's awesome products and services. Helping dealers get their vehicles ready for auction - both in-lane and online. Negotiating bids, consulting on pricing, and offering reconditioning advice. Solving problems, answering questions, and being the friendly face our clients count on. Who You Are You can think on your feet and address issues promptly, maintaining a smooth auction process. You're committed to following all health and safety procedures and to maintaining strong relationships with dealers. Here's more on what you have to offer: Minimum: A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field. A valid driver's license. Strong communication and interpersonal skills. The ability to perform at a high level and adapt within a fast-paced team environment. The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus. Preferred: 1 to 3 years of auction experience or 2 to 4 years of dealership experience. Previous experience in sales support role. Cruise into the fast lane with us. Join Cox today! Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $20.1-30.1 hourly Auto-Apply 12d ago
  • Call Center Representative- Tallahassee

    United Solutions Company 4.0company rating

    Bilingual customer service job in Tallahassee, FL

    JOB TITLE: ACCOUNT RESOLUTION SPECIALIST DEPARTMENT: Collection Services JOB TYPE: Full-time SALARY: Starting rate of $17.00 per hour. May vary based on experience. Efficiently recover payments, negotiate plans, and resolve billing issues with precision. Join us for impactful work in financial recovery alongside our amazing team of collectors. BENEFITS: Health Insurance Life Insurance Accidental Death & Dismemberment Insurance Paid Time Off 11 Paid Holidays Flexible Spending Account Dental Insurance Vision Insurance 401(k) Savings with 6% company match Mission The mission of the United Solutions Company is to host quality products and services using the best of breed technology, with an emphasis on service and collaboration, to help our customers remain competitive and profitable. Job Summary As an Account Resolution Specialist I at United Solutions Company, you will play a pivotal role in our debt collection efforts, working diligently to resolve outstanding accounts on behalf of our clients. You will engage with debtors professionally and empathetically, seeking to find mutually agreeable solutions while adhering to industry regulations and ethical standards. Responsibilities: Initiate contact with debtors via phone calls, emails, texts, and letters to discuss overdue accounts and negotiate payment arrangements. Document all communication and interactions with debtors accurately and thoroughly in the client's system of record. Analyze debtors' financial situations to assess their ability to repay debts and develop appropriate repayment plans within the guidelines of the client. Negotiate settlements, payment extensions, and other arrangements within the scope of our clients' policies and regulatory requirements. Provide exceptional member service by addressing debtors' inquiries, concerns, and requests promptly and professionally. Have the communication skills to overcome common objections. Collaborate with internal departments and team members to resolve escalated issues and achieve collection targets. Stay informed about relevant laws, regulations, and industry best practices related to debt collection and consumer protection. Meet or exceed performance metrics, including collection quotas, call quality standards, and compliance measures. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in finance, business administration, or related field preferred. Previous experience in debt collection, customer service, or financial services is preferred. Strong communication and negotiation skills, with the ability to build rapport and influence others effectively. Detail-oriented and proficient in data entry and documentation. Ability to work independently and collaboratively in a fast-paced environment. Familiarity with consumer lending practices, debt collection laws, and regulatory compliance is a plus. Proficiency in using computer systems, MS Office Suite, and customer relationship management (CRM) software.
    $17 hourly Auto-Apply 60d+ ago
  • Customer Service Representative- (ERP Experience Preferred)- Thomasville, Ga

    Check-Mate Industries 4.5company rating

    Bilingual customer service job in Thomasville, GA

    Customer Service Representative Thomasville, Georgia ESSENTIAL FUNCTIONS: Includes, but may not be limited to the following Customer Service Representative establishes relationship with customers by communicating and resolving issues. Customer Service Rep is responsible for order entry and/or maintenance for assigned accounts in ERP system (PLEX) Customer Service Representative reviews plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Customer Service Representative communicates order confirmations, changes and cancellations to both customers and internal CMI/CMINT team members. Customer Service Representative informs sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Customer Service Representative reviews orders after shipment for billing accuracy and any quantity item errors. Customer Service Representative manages the issuing of credits, return authorizations and pallet returns. Customer Service Representative reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Customer Service Representative communicates customer complaints to Operations, Planning, Quality Control, and Upper Management. Customer Service Representative ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Customer Service Representative communicates with Planners, Sales, Purchasing and Plant Management as needed. Customer Service Representative prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Customer Service Representative processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Customer Service Representative files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Customer Service Representative communicates quote requests to purchasing, sales, and estimating. Provides last-known order prices and quantities and completes component pricing spreadsheets with the assistance of purchasing. Customer Service Representative forwards quotes from estimating to the customer. Customer Service Representative works with plant management and upper management to help solve production or customer related issues. Performs other duties as assigned. MINIMUM REQUIREMENTS High School Diploma or GED from Accredited Institution of Higher Learning Manufacturing experience strongly preferred Prior customer service preferred. Microsoft Office Suite - basic to above average computer skills including Excel ERP experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills EOE/AA/M/F/VET/D
    $23k-31k yearly est. Auto-Apply 3d ago
  • Customer Service Advisor

    Tallahassee 2429

    Bilingual customer service job in Tallahassee, FL

    Full or Part Time Pay: $XX Join the Precision Tune Auto Care Team! What started as a small tune-up shop in Beaumont, TX in 1976 has grown into a trusted name with more than 320 service centers across six countries. We're proud to be recognized as a world leader in the automotive service industry and a Franchise 500 top-rated company for over 30 years! At Precision Tune Auto Care, you'll be part of a team that provides total car care - from oil changes and diagnostics to full engine replacements and scheduled maintenance. We're passionate about keeping our customers safe and their vehicles running smoothly. If you're looking for a company that values integrity, vehicle safety, and outstanding customer service, we'd love to have you on our team. Join us and grow your career with a brand that's been keeping drivers on the road for nearly 50 years! Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Success Representative - Tallahassee, FL

    Coton Colors

    Bilingual customer service job in Tallahassee, FL

    Join our team as the key connection between Coton Colors and our retail, corporate, and wholesale customers. You'll help onboard new accounts, support daily needs, and ensure every customer enjoys a seamless experience with our brand. If you love building relationships and staying organized, this role is for you. JOB OVERVIEW: Responsible for managing the relationships with our customers across all audiences-retail, corporate, and independent wholesale. This includes general administrative work, proactive customer touch points, new customer onboarding, customer service and coordination with multiple functions. This position partners closely with Sales Representatives to support wholesale accounts within assigned territories, ensuring customers receive a seamless, coordinated experience. From onboarding new accounts to assisting with day-to-day needs, this role helps strengthen relationships and makes it easy for customers to enjoy and grow with our brand. DUTIES AND RESPONSIBILITIES (but are not limited to): Serve as the main point of contact for your assigned accounts in coordination with the Sales Representative Provides customer communication via all channels - In person, phone, email, fax and company systems and websites to each of our audiences. Executes Account Management for multiple accounts, including Customer Onboarding/Deboarding Customer Training Data Management and Reporting Customer Analysis Delivers excellent customer service and development to include: Order information, placement and inquiries Customer communication regarding sales initiatives, promotions, and campaigns. Product information Shipping information and coordination Performs customer and company data management Performs customer reporting Assists Sales Representatives with: Goal Setting Appointment setting Corporate travel Corporate events Sales Participates in companywide events: Trade shows, Conventions, Sales events REQUIREMENTS: College degree 1-2 years of experience in customer service and/or sales field, retail a plus Able to complete local travel within the assigned territory as needed KEY COMPETENCIES: Eager to learn and grow Quick learner and ability to retain information Hardworking with an internal drive to meet and exceed goals Nimble, while remaining calm and using good judgement Attention to detail and accuracy Strong creative thinking in an effort to recognize and solve a problem Ability to work closely with a team Excellent verbal and written communication Excellent Customer Service skills Ability to work under pressure Uphold and exemplify the Coton Colors core values and image At Coton Colors we celebrate every day. Even work days. Be part of the Coton Colors crew, and you'll know what we're talking about. The founding principles of Coton Colors can be found resonating through our products, service and experience. Creative | "Can Do" Attitude | Discerning | Quick, Hardworking & Nimble | Intelligent | Giving | Hospitable | Shoot the Moon Mentality | Respectful | Trustworthy | Proud | Happy Coton Colors also provides these amazing benefits and perks: Competitive Compensation Comprehensive Medical Insurance 401(k) with an ambitious Company Match Generous Paid Time Off (PTO) Ten (10) Company Paid Holidays, including your Birthday! Medical/Maternity Leave Crew Discount Program Visit our Coton Colors Careers Page to learn more.
    $31k-49k yearly est. Auto-Apply 49d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Bilingual customer service job in Tallahassee, FL

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $26k-32k yearly est. 2d ago
  • Dealer Services Specialist II - Manheim Tallahassee

    Cox Enterprises 4.4company rating

    Bilingual customer service job in Tallahassee, FL

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Buckle Up - Your Next Career Move Is Here! * Candidates can sit at either Manheim Indianapolis or Manheim Louisville location with the expectation to travel back and forth as needed. Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine. Perks? You bet: Here's a sneak peek at the benefits you could experience as a Cox employee: * Once you're on board, earn referral bonuses. Amount varies based on job type. * 30+ days of paid vacation and company holidays per year (from day 1) for full-time employees because we know you need time to recharge. * Great healthcare benefits from day 1. Multiple options are available for individuals and families. One employee only plan could be FREE, if you participate in our health screening program. * 10 days of free child or senior care through your complimentary Care.com membership. * Generous 401(k) retirement plans with up to 8% company match. * Great coworkers who love being part of a team. * Employee discounts on hundreds of items, from cars to computers to continuing education. At Cox, we believe in being transparent - please click on this link (Cox Benefits Overview) to learn more about our awesome healthcare benefits. Here's what you'll be doing: * Representing the dealer sales lane on sale days (yes, it's as cool as it sounds). * Promoting Manheim's awesome products and services. * Helping dealers get their vehicles ready for auction - both in-lane and online. * Negotiating bids, consulting on pricing, and offering reconditioning advice. * Solving problems, answering questions, and being the friendly face our clients count on. Who You Are You can think on your feet and address issues promptly, maintaining a smooth auction process. You're committed to following all health and safety procedures and to maintaining strong relationships with dealers. Here's more on what you have to offer: Minimum: * A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification in a related discipline or 5 years of experience in a related field. * A valid driver's license. * Strong communication and interpersonal skills. * The ability to perform at a high level and adapt within a fast-paced team environment. * The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. * Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus. Preferred: * 1 to 3 years of auction experience or 2 to 4 years of dealership experience. * Previous experience in sales support role. Cruise into the fast lane with us. Join Cox today! Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $20.1-30.1 hourly Auto-Apply 48d ago
  • Client Specialist Tallahassee Market Street

    Knitwell Group

    Bilingual customer service job in Tallahassee, FL

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Available at least (20) hours per week. Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00241 Tallahassee, FL-Tallahassee,FL 32312Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $27k-49k yearly est. Auto-Apply 4d ago
  • Internet Sales Call Center Representative

    Peter Boulware Toyota

    Bilingual customer service job in Tallahassee, FL

    Job Description Peter Boulware Toyota located in Tallahassee, Florida is the volume dealership in the Big Bend area of Northern Florida. Our community minded family business is dedicated to providing truly exceptional customer service and this spirit of service extends to our family of team members. We invest in every member of the team in multiple ways. We seek professionals who are committed to enhancing the pursuit and maintenance of transportation needs for all customers in a manner resulting in customers identifying Peter Boulware Toyota as their standard of service. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan Paid Time Off 401(k) retirement plan options Full benefits including voluntary short and long term disability Complimentary Life Insurance Policy Dental Insurance Health Insurance Vision Insurance SUMMARY The role of an Internet Sales and Leasing Associate is to promote the sell automobiles by reaching out to and responding to customers, former customers, and potential customers. Internet Sales Specialist will receive, monitor, and respond to leads from the Sales team, marketing, Company website and other sources. Maintain the Customer Relationship Management (CRM) system. Responsibilities Manage incoming internet and phone inquiries and proactively pursue additional customer leads. Set appointments. Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions Provide superior customer service and achieve highest degree of customer satisfaction. Work in close partnership with management to provide appropriate information to the customer. Meet specified monthly targets and goals. Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally Must feel comfortable learning and using scripts. Must have strong typing skills. Automotive BDC Representative Preferred Skills and Experience: Prior customer relations or BDC/Call Center experience preferred, but not required. We are willing to train and develop the right individual. High school diploma or GED equivalent. Excellent customer relationship skills. Self-starter, motivated and success driven. Confident, positive and high energy presence. Strong communication skills. Team-oriented with a desire to achieve both individual and collective goals. Qualifications Previous phone and/or internet sales experience is a PLUS Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the sales workday Outgoing and friendly Quality customer service skills and sales track record Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections during the sales process Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Updates job knowledge by participating in educational opportunities; reading manufacturers' publications Demonstrated ability to continuously acquire additional knowledge and skills Proficiency with customer service and product knowledge applications We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $24k-32k yearly est. 5d ago
  • Customer Service Representative

    Fyzical Therapy and Balance Centers 3.7company rating

    Bilingual customer service job in Tallahassee, FL

    Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Tallahassee, FL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Tallahassee, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion
    $23k-32k yearly est. 20d ago
  • Customer Service Hotline Representative

    Connective Business Solution

    Bilingual customer service job in Tallahassee, FL

    General Characteristics Responsible for responding to inquiries and providing information to customers calling into a service hotline. Records all customer contact information in a call log. Evaluates situation, determines appropriate response and escalates to designated specialist/resource for resolution of customer's problem or complaint. Tracks issues escalated for resolution to ensure customer receives a timely response. Must have knowledge of the enterprise's business/products and demonstrate strong customer focused skills. Education: Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience. Experience: 0 to 2 years of related work experience. Complexity: Learner/entry level role. Provides customer hotline services of low to medium complexity. Functions, somewhat independently, under general direction of more senior customer service representatives, supervisors or managers. Generally follows documented procedures and checklists. *Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Kedia Corporation

    Bilingual customer service job in Tallahassee, FL

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 1d ago
  • Customer Service Representative

    Shamrock Cleaners

    Bilingual customer service job in Tallahassee, FL

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary Shamrock Cleaners the leading Dry Cleaners and Restoration operation in Tallahassee is seeking a career oriented individual to join our talented team. We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customers call, collect relevant information, and provide solutions Handle cash and credit card transactions. Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively
    $25k-33k yearly est. 13d ago
  • Customer Service Representative - State Farm Agent Team Member

    Gayla Parks-State Farm Agent

    Bilingual customer service job in Tallahassee, FL

    Job DescriptionBenefits: Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has been proudly serving the community since 1997 and is home to a team of six dedicated professionals. We offer group health benefits and a Simple IRA, creating a supportive environment where our team can thrive both professionally and personally. We look for energetic, friendly, empathetic, and competitive individuals who bring positivity and drive to the team. What truly makes our agency a great place to work is the strong culture and camaraderie weve built we work hard, support one another, and enjoy being part of something meaningful together. We also stay involved in the community, participating in at least two local events each year. If youre looking to join a close-knit team with a welcoming and upbeat environment, this could be the perfect place for you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Gayla Parks - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 30d ago
  • Customer Service Rep(03874) - 1864 S Jefferson St

    Domino's Franchise

    Bilingual customer service job in Perry, FL

    Job Description Handling customer orders and making pizzas.
    $25k-33k yearly est. 7d ago

Learn more about bilingual customer service jobs

How much does a bilingual customer service earn in Tallahassee, FL?

The average bilingual customer service in Tallahassee, FL earns between $22,000 and $36,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.

Average bilingual customer service salary in Tallahassee, FL

$28,000

What are the biggest employers of Bilingual Customer Services in Tallahassee, FL?

The biggest employers of Bilingual Customer Services in Tallahassee, FL are:
  1. Cardinal Health
  2. Reynolds and Reynolds
  3. Genesco
  4. Maximus
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