Bilingual customer service jobs in Vineland, NJ - 1,343 jobs
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Dealership Customer Service Associate
Dealerflex
Bilingual customer service job in Cherry Hill, NJ
DealerFLEX is seeking a welcoming and service-oriented Dealership CustomerService Associate to provide an exceptional first impression at one of the top automotive dealerships in Cherry Hill, NJ. If you have a friendly personality, excellent communication skills, and a commitment to outstanding customerservice, we want to hear from you!
As a Dealership CustomerService Associate, you will be the first point of contact for dealership guests, setting the tone for their experience. Your role is to provide a warm welcome, anticipate customer needs, and ensure smooth vehicle flow at the dealership.
Essential Duties & Responsibilities:
Greet every guest with a warm and professional welcome
Assist customers with packages, umbrellas, and car doors as needed
Safely park and retrieve guest vehicles following company policies and traffic laws
Maintain a clean and safe work environment, addressing any potential hazards
Adhere to all ThinkSafe program guidelines and safety protocols
Handle cash, valet tickets, keys, and dealership equipment securely
Arrive on time, dressed in the company-issued uniform, and maintain a professional appearance
Requirements:
High school diploma or equivalent
Must be 18 years or older
Valid driver's license with a clean driving record
Strong communication and interpersonal skills
Detail-oriented and highly organized
Physical Demands:
Regularly walk, run, and stand for extended periods
Use your hands to grip and handle objects
Maintain alertness and focus during shifts
Bend, crouch, and enter/exit vehicles safely
Lift or push up to 25 pounds with control
Working Conditions:
The work environment includes both indoor and outdoor settings
Exposure to varying weather conditions, including heat, cold, wind, and rain
If you're looking for an opportunity with a company that values growth, teamwork, and service excellence, apply today!
DealerFLEX is the complete automotive dealer solution, providing full-service staffing for service drives, valet, detail, wash, parts routes, pickup & delivery, and fleet operations.
$27k-36k yearly est. 30d ago
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Customer Support Specialist
Garfield Refining 3.8
Bilingual customer service job in Philadelphia, PA
Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist.
In this role, you'll learn our business from the ground up, gaining hands-on experience across customerservice, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, CustomerService, or Business Administration-this is a great place to start.
What You'll Be Doing:
Opening and processing daily shipments efficiently and accurately
Entering and maintaining accurate customer data into our software systems
Maintain a positive and professional attitude toward customers
Answering phone calls and directing them to the appropriate team members
Delivering excellent customerservice and communication at every touchpoint
Escalating complex or urgent issues to management as needed
Supporting other departments and projects as assigned
You might be a great fit if you have:
At least 1 year of experience in a professional environment
Associate's or Bachelor's degree preferred (but not required-we provide thorough training)
A quick and adaptable learning style
Proficiency in Microsoft Office, particularly Excel
Strong organizational skills and sharp attention to detail
A passion for helping people and providing excellent service
A dependable work ethic and collaborative mindset
Why Join Our Team?
Benefits and Perks may include:
Competitive salary
Subsidized medical, dental and vision plans for employees and their family members.
401(k) with employer contributions
Paid Time Off
We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
$44k-62k yearly est. 1d ago
Care Coordination Supervisor
Pinnacle Treatment Centers, Inc. 4.3
Bilingual customer service job in Mount Laurel, NJ
Job Description
Care Coordinator Supervisor
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.
As a Care Coordinator Supervisor, you are responsible for supervising the timely response to call center inquiries. You will be facilitating and coordinating the admission of those seeking treatment at a Pinnacle Treatment Centers facility and as act as point of contact for employees of the call center.
Requirements:
High school or GED (General Equivalence Diploma) Required.
Proficiency in Microsoft Excel and Office
Ability to travel 1-2 overnight trips per year out of state
Supervisory experience in a call center environment
Preferred
Bachelor's degree
2 or more years of experience in substance abuse/mental health field
Experience working with electronic health records (EHR) and Salesforce
Responsibilities:
Provide leadership and feedback to care coordinator staff.
Assist in the receiving and processing of inbound inquiries from phone, email, and chat.
Assist care coordinators with potential patient's treatment needs, locating facility and level of care that coincide with patient's clinical and medical needs.
Coordinate with our local facility admissions, clinical, and management staff as needed for patient admissions and general inquiries.
Monitor and maintain tracking of potential admissions to Pinnacle Treatment Center facilities.
Understands patient's insurance eligibility and benefits.
Determine patient's insurance eligibility and benefits, assessing viable options for treatment within Pinnacle Treatment Centers.
Train and coordinate new hires through the education process.
Leverage prior experience to improve current process(s).
Review care coordinators work, providing feedback and coaching when necessary.
Works with Pinnacle Treatment Centers to locate available beds and schedule admissions.
Coordinates admissions schedules and sets up patient's transportation as needed.
Work with Call Center Director to coordinate and implement strategies that motivate and incentivize care coordinators.
Assist in managing schedules for 24X7 Contact Center.
Perform quality assurance checks and monitor metrics to assure Contact Center SLAs are met.
Perform care coordinator responsibilities if needed.
Other duties as assigned.
Benefits:
18 days PTO (Paid Time Off)
401k with company match
Company sponsored ongoing training and certification opportunities.
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
Discounted tuition and scholarships through Capella University
Join our team. xevrcyc Join our mission.
$40k-54k yearly est. 2d ago
Scheduler/Customer Service Representative
Always Best Care 4.1
Bilingual customer service job in Wilmington, DE
Work Schedule:
operates on an alternating weekly basis
Working Weekend
Monday
7:00a - 3:30p
Tuesday
8:30a - 5p
Wednesday
Off
Thursday
Off
Friday
7:00a - 3:30p
Saturday
7:30a - 4p
Sunday
7:30 - 4p
Weekend Off
8:30a - 5p
8:30a - 5p
8:30a - 5p
8:30a - 5p
8:30a - 5p
Off
Off
During your probationary period, generally your first 30 - 90 days, your hours will reflect the "Weekend off" schedule
Position Summary:
The Scheduling Coordinator is responsible for providing exceptional customerservice by promptly and professionally addressing inquiries and complaints. This role requires strong communication skills, in-depth knowledge of company products and programs, and the ability to work effectively within a team environment.
Essential Duties and Responsibilities:
Answer phone calls in a professional and timely manner.
Manage, fill and update schedules by matching caregiver skills to client needs and handling last-minute changes.
Triage heavy phone volume efficiently.
Review and approve schedules weekly for billing and payroll.
Serve as a liaison between caregiver staff, clients, families, and other back-office employees.
Learn and utilize new software to document all activities in a shared database.
Maintain composure and work effectively in a fast-paced environment.
Demonstrate excellent customerservice skills.
Able to learn new software and document ALL activities in a shared database.
Utilize strong critical thinking and problem-solving abilities.
Be familiar with New Castle and Kent Counties for mapping locations.
Perform other duties as assigned.
Qualifications:
High School Diploma or GED equivalent required.
Associate's degree preferred.
Previous experience as a scheduler in a medical-related field is advantageous.
Proven track record of providing excellent customerservice.
Knowledge of medical terminology and coding is necessary.
Strong problem-solving skills.
Proficiency in data entry and computer skills, including Microsoft Office Suite.
Excellent verbal and written communication skills.
Ability to maintain confidentiality.
Ability to work independently with minimal supervision.
Must pass background check, drug screening, a doctor's physical, and a 2-step PPD test.
EXPOSURE CONTROL CATEGORY: Low Exposure
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$24k-31k yearly est. 2d ago
Client Enrollment Representative
Rocksteady Promotions
Bilingual customer service job in Lansdowne, PA
As one of the tristate area's leading marketing & consulting firms, we have established our reputation for being dedicated to people and purpose. We are seeking motivated, career-focused individuals to join our growing team of Client Enrollment Representatives, who will assist in driving Arcadia's clean energy campaign. You'll assist residents in understanding renewable energy options and support them in making eco-friendly decisions. If you're ready to grow and give back, we'd love to meet you.
As a Client Enrollment Representative, you'll go through structured training to support Arcadia's clean energy services. You'll assist residents through outreach channels, provide clear information, and help them make more sustainable choices.
*Role Requirements for a Client Enrollment Representative:*
* Reach out to residents through approved channels to present and share easy-to-understand information about Arcadia's clean energy services.
* Help customers get started by answering questions, walking them through service options, and offering friendly support.
* Represent Arcadia's mission with a positive attitude, professionalism, and a genuine desire to help communities go green.
* Collaborate with your team to meet outreach goals, share ideas, and keep campaign efforts organized, upbeat, and effective.
* Maintain clear and accurate records of customer interactions to support campaign tracking, service improvements, and team coordination.
* Offer ideas and feedback to help make Arcadia's outreach even more impactful and customer-friendly.
*What's in It for You as a Client Enrollment Representative?*
* Hands-on experience supporting Arcadia's clean energy outreach.
* Room to grow into leadership or marketing roles.
* A supportive team that values learning and celebrates wins.
* A chance to make a real impact by helping communities go green.
*Qualities That Set You Apart as an Enrollment Representative:*
* High school diploma or GED required; college coursework in communications, marketing, or environmental studies is a plus.
* 1+ years of experience in customerservice, outreach, sales, or support roles-especially in fast-paced or mission-driven environments.
* Clear, confident communication skills and a friendly, professional attitude that help build trust with customers and teammates.
* Customer-first mindset, with a genuine interest in helping others understand Arcadia's clean energy services and make informed choices.
* Positive energy, reliability, and a team-oriented approach, with a strong desire to contribute to Arcadia's mission and campaign success.
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
$42k-62k yearly 4d ago
CASUAL Customer Service Representative
Delaware River & Bay Authority (DRBA 4.3
Bilingual customer service job in Cape May, NJ
Hourly Rate: $14.00 - $15.00 Opening Date: January 13, 2022 Closing Date: Until Filled I. This position is a casual CustomerService Representative position which includes providing excellent customerservice to our guests by answering telephones, selling tickets, booking reservations, providing tourist related information or greeting shuttle bus passengers. Proficient cash handling, computer data entry and customerservice skills required. This position is required to present neat, clean, family friendly appearance. This position is required to work safely and efficiently in accordance with instructions, general operating practices, and procedures. Work schedules will fit the departmental needs requiring employee to work shift work including weekends and holidays. Work is performed indoors/outdoors and can be in any weather condition. This casual position is part-time with no guaranteed number of hours, nor are there any guaranteed assignments. II. ESSENTIAL DUTIES AND RESPONSIBILITIES
Accurately and efficiently process Point-Of-Sale transactions
Follows established safety/security standards
Provides the highest level of customerservice and professionalism to all internal and external customers
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Possess customer friendly oral and written communication skills
Ability to understand relevant Authority policies and procedures and safety techniques
Cash handling experience
Data processing in fast pace environment
Ability to answer phones in a high volume call center
Ability to provide superior customerservice to everyone by responding in a courteous and efficient manner
IV. TYPICAL WORK ENVIRONMENTS
Call Center, Toll Booth, Ticket Counter
VI. REQUIRED EDUCATION AND EXPERIENCE
Must be at least 18 years old
High school diploma or equivalent or equivalent related experience
Customerservice experience
VII. ADDITIONAL REQUIREMENTS
Subject to a background investigation
Subject to pre-employment drug testing
Delaware River and Bay Authority requires all employees to have direct deposit
with a financial institution or enroll in the payroll card program to receive their bi-
weekly pay
************************
If you are interested in applying for this position please complete the on-line application at *************
In addition, you also have the option of attaching a resume to the completed application.
$14-15 hourly 3d ago
Airport Customer Service Agent
GAT 3.8
Bilingual customer service job in Philadelphia, PA
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$24k-31k yearly est. 21d ago
Client Success Renewals Specialist
Norstella
Bilingual customer service job in Dover, DE
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Bilingual customer service job in Philadelphia, PA
You have a strong attention to detail, organizational, and time management skills and are seeking your next career move - this is the team for you! Join JPMorganChase's InstaMed team responsible for data integrity of enrollments for the Healthcare Payments Services team.
As a Client Onboarding Specialist in Document Verification within the InstaMed team at JPMorganChase, you will be responsible for the data of enrollments for InstaMed JPMorganChase Healthcare Payments Services and ensuring that payments are made to the correct and appropriate Provider during the onboarding process. Attention to detail, disciplined follow-up procedures, ability to absorb and maintain knowledge or processes, and initiative are the keys to success.
You will need to understand InstaMed's standard operating procedures to effectively complete non-standard enrollments or tasks. You will assist and take initiative in identifying, assessing, and resolving complex issues and problems, escalating whenever necessary. Effective internal communication and teamwork is very important.
Job Responsibilities
Complete due diligence and ensure KYC standards to ensure anti-money laundering standards and prevent misrouting of funds during processing of new enrollments or changes to existing accounts.
Underwrite, onboard new accounts, set up pricing, and complete updates to existing accounts.
Coordinate with internal team members to ensure all requirements are completed appropriately and errors are avoided.
Manage multiple work queues and prioritize as necessary to deliver the best possible customer experience.
Communicate relevant information effectively, such as requirements, updates, and timelines both internally within the company and externally to customers, promoting a positive customer relationship.
Investigate open issues using available resources (Support Tool, Salesforce, etc.) and collaborate with internal stakeholders to bring to resolution.
Master departmental procedural processes, maintain compliance and business requirements, as well as any other duties applicable to the position.
Required Qualifications, Capabilities and Skills
Proficiency with computer, typing, and Microsoft Office products; easily able to learn new software/programs
Effective and professional communication
Strong attention to detail, organizational, and time management skills
Resourceful analytic thinking
Sound judgment required
Preferred Qualifications, Capabilities and Skills
Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial
Schedule: Monday - Friday, 8:30am-5:00pm
$41k-73k yearly est. Auto-Apply 60d+ ago
Client Specialist
Xiente
Bilingual customer service job in Philadelphia, PA
Full-time Description
1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person.
2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients.
3. Record and transmit clear, concise, and timely messages from callers and visitors.
4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence
5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area.
6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services.
7. Assist clients with the application process as needed and connect clients with resources.
8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders.
9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction.
10. Other Duties Assigned.
Requirements
? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required).
? Ability to secure health clearances every two years and TB once (required).
? High school diploma
? Good communication skills
? Customerservice oriented
? Bilingual (Spanish and English)
Salary Description $16.35
$41k-73k yearly est. 60d+ ago
Client Specialist -Shoppes at Brinton Lake
Knitwell Group
Bilingual customer service job in Chadds Ford, PA
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00501 Chadd's Ford, PA-Glen Mills,PA 19342Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$41k-72k yearly est. Auto-Apply 60d+ ago
Client Experience Specialist (50525)
American Furniture Rentals 4.0
Bilingual customer service job in Pennsauken, NJ
Job Title: Client Experience Specialist - National Accounts
Department: National Accounts
Reports To: Director of National Accounts
BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
• Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
• Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
• Maintain team folders• Create Kit to mirror updated quote
• Work with the CustomerService National Account Team to ensure seamless communication is maintained when contacted by their accounts.
• Train new staff members on policies, practices and NAV program
• Maintain national account customer cards to include accurate information for accounting contacts
• Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
• Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
• Create/Send monthly Invoices for all national accounts
• Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
• Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
• Create/ Send Credit Memos, and Apply or Move Payments when needed
• Research leads and pass on to Account Manager to pursue
• Other duties requested by Account Manager as needed
SKILLS:
•Oral and written communication skills
•Customer relations, customerservice and interpersonal relation skills
•Organization, planning, time management skills
•Professionalism and diplomacy skills
Qualifications
EDUCATION/TRAINING:
Degree: Bachelor's or Equivalent
EXPERIENCE:
Prior Installation experience required
$34k-55k yearly est. 11d ago
Call Ctr Specialist Access 24/7
Temple University Health System 4.2
Bilingual customer service job in Philadelphia, PA
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment.
Education
High School Diploma or Equivalent Required
Bachelor's Degree Preferred or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
2 years experience in customerservice or a Call Center Required
General Experience communicating in Spanish (Bilingual) Preferred
General Experience in a physician practice or call center environment Preferred
Licenses
'394662
$27k-30k yearly est. 16d ago
Call Center - Virtual Member Experience Advisor - Financial Account Specialist
American Heritage Credit Union 4.3
Bilingual customer service job in Philadelphia, PA
Job Description
American Heritage Credit Union, a $5 billion credit union, has an immediate opening available for our new Virtual (Video) Member Experience Advisor Division! This position is based out of our Main office in Northeast Philadelphia!
These advisors will provide a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Engage with members/non-members through needs-based/consultative actions via remote and video-based experience.
RESPONSIBILITIES INCLUDE:
Serve as a subject matter expert as it relates to all American Heritage deposit and loan-based products and services.
Serve as a subject matter expert as it relates to American Heritage electronic/mobile offerings which includes but is not limited to: Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc.
Engage members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs.
Fulfill lead generation requests submitted via customer relationship management (CRM), Better Lobby, etc.
Open new accounts, certificates of deposit, money market accounts, cash management accounts, IRA's, club accounts, and sharedraft accounts. Complete necessary documentation for ACH and payroll deductions, input mortgage applications and cross-sell products and services to meet member financial needs/goals.
Process loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary.
Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc.
Assist members with how to use self-service technology (eg. PAT, Online/Mobile Teller, Bill Pay, etc.).
Utilize sales tracking systems, member data warehouse programs, as well as other tools/systems (eg. Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate members in areas of low engagement.
Achieve stated goals/objectives set-forth for positions which includes but is not limited to closed loans, new memberships, e-services penetration, etc.
Provide assistance and backup to all Contact Center advisor positions (PAT, Concierge, Member Advisor, etc.) and access all programs needed to assist the membership accordingly.
QUALIFICATIONS:
Three to five years of similar or related experience. Specifically, at least one year of experience in a call center of a credit union or financial institution.
Associate's Degree in Business Administration or a related field or the equivalent experience required.
Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a.m. to 7:00 p.m. and rotating Saturdays 9:00 a.m. to 3:00 p.m.)
FICEP certification (to be completed after hire date).
Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
$28k-31k yearly est. 7d ago
Client Enrollment Representative
Rocksteady Promotions
Bilingual customer service job in Camden, NJ
As one of the tristate area's leading marketing & consulting firms, we have established our reputation for being dedicated to people and purpose. We are seeking motivated, career-focused individuals to join our growing team of Client Enrollment Representatives, who will assist in driving Arcadia's clean energy campaign. You'll assist residents in understanding renewable energy options and support them in making eco-friendly decisions. If you're ready to grow and give back, we'd love to meet you.
As a Client Enrollment Representative, you'll go through structured training to support Arcadia's clean energy services. You'll assist residents through outreach channels, provide clear information, and help them make more sustainable choices.
*Role Requirements for a Client Enrollment Representative:*
* Reach out to residents through approved channels to present and share easy-to-understand information about Arcadia's clean energy services.
* Help customers get started by answering questions, walking them through service options, and offering friendly support.
* Represent Arcadia's mission with a positive attitude, professionalism, and a genuine desire to help communities go green.
* Collaborate with your team to meet outreach goals, share ideas, and keep campaign efforts organized, upbeat, and effective.
* Maintain clear and accurate records of customer interactions to support campaign tracking, service improvements, and team coordination.
* Offer ideas and feedback to help make Arcadia's outreach even more impactful and customer-friendly.
*What's in It for You as a Client Enrollment Representative?*
* Hands-on experience supporting Arcadia's clean energy outreach.
* Room to grow into leadership or marketing roles.
* A supportive team that values learning and celebrates wins.
* A chance to make a real impact by helping communities go green.
*Qualities That Set You Apart as an Enrollment Representative:*
* High school diploma or GED required; college coursework in communications, marketing, or environmental studies is a plus.
* 1+ years of experience in customerservice, outreach, sales, or support roles-especially in fast-paced or mission-driven environments.
* Clear, confident communication skills and a friendly, professional attitude that help build trust with customers and teammates.
* Customer-first mindset, with a genuine interest in helping others understand Arcadia's clean energy services and make informed choices.
* Positive energy, reliability, and a team-oriented approach, with a strong desire to contribute to Arcadia's mission and campaign success.
This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
$42k-62k yearly 4d ago
Client Specialist
Xiente
Bilingual customer service job in Philadelphia, PA
Job DescriptionDescription:
1. Greeting all clients (including those over the phone) warmly and respectfully and direct visitors and clients to the appropriate location or person.
2. Maintain the appearance of the Hub, ensuring that it is welcoming, clean, organized and inviting to clients.
3. Record and transmit clear, concise, and timely messages from callers and visitors.
4. Mail handling: Manage all aspects of incoming and outgoing mail, including receiving, opening, dating, distributing, and making copies of incoming mail; preparing and posting outgoing mail; maintaining the stamp machine; and ensuring timely pickup or mailing of all correspondence
5. Package handling: Receive packages from couriers and other delivery services, sign for deliveries, notify the appropriate staff within 24 hours, and ensure packages are placed in the office mailbox or designated area.
6. Ensure that all forms related to applications are up to date, legible, clean and organized and packets are readily available for clients who request services.
7. Assist clients with the application process as needed and connect clients with resources.
8. Assist Economic Mobility and Housing Department with Administrative Tasks as needed, including but not limited to filing, scanning, uploading documents, scheduling appointments, and following up with clients and staff with appointment reminders.
9. Collaborate effectively to support client needs, share insights, and contribute to team projects and goals, ensuring seamless service delivery and client satisfaction.
10. Other Duties Assigned.
Requirements:
? Ability to secure clearance for PA Child Abuse, PA Criminal History, FBI, and National Sex Offenders Clearance (required).
? Ability to secure health clearances every two years and TB once (required).
? High school diploma
? Good communication skills
? Customerservice oriented
? Bilingual (Spanish and English)
$41k-73k yearly est. 9d ago
Client Onboarding Specialist IV
JPMC
Bilingual customer service job in Philadelphia, PA
Are you ready to make a significant impact on the InstaMed Network.
As a Contracting Analyst within the InstaMed Network, you will be responsible for ensuring accurate payments to providers during the onboarding process. Your role will involve mastering departmental procedural processes, analyzing information to determine the course of action, and ensuring compliance with business requirements. You will have the opportunity to learn standard operating procedures, process enrollments, resolve concerns, and collaborate with a team, significantly impacting the network and enhancing customer experience.
Job Responsibilities:
Master departmental procedural processes and analyze information to determine the course of action, ensuring compliance and business requirements.
Complete due diligence and reinforce KYC policies to prevent misrouting of funds during processing of new enrollments or changes to existing accounts.
Research, synthesize, and verify customer information to facilitate outreach and resolution.
Identify potential fraudulent accounts using investigative skills and available resources.
Manage multiple work queues and prioritize tasks to provide the best possible customer experience.
Maintain a professional and courteous manner while addressing customer calls or emails.
Speak with customers to review their requests and provide guidance on next steps to effectively resolve issues, promoting a positive customer experience.
Communicate relevant information effectively to customers and team members, including requirements, updates, and timelines.
Document progress and next steps for internal transparency.
Perform any other duties applicable to the position.
Required Qualifications, Capabilities, and Skills:
Strong attention to detail, organizational, and time management skills.
Effective and professional communication skills.
Resourceful analytic thinking and sound judgment.
Preferred Qualifications, Capabilities, and Skills:
Customer-facing experience preferred.
Experience with Salesforce or knowledge of healthcare and/or financial industry is beneficial.
Proficiency with Microsoft Office and ability to easily learn new software/programs.
$41k-73k yearly est. Auto-Apply 60d+ ago
Client Experience Specialist (50525)
American Furniture Rentals, Inc. 4.0
Bilingual customer service job in Camden, NJ
Job Title: Client Experience Specialist - National Accounts Department: National Accounts Reports To: Director of National Accounts BASIC FUNCTION: Coordinating all national activity between the branch location and the account. Answering account questions, resolving complaints, and addressing emergency issues when needed. Handling the account quickly and efficiently to achieve the highest level of account satisfaction.
RESPONSIBILITIES:
* Maintain open communication with AFR's National Accounts regarding their orders, issue resolution, invoicing questions and concerns.
* Create cost analysis and quotes based on customer needs. Compose master lease to mirror quote.
* Maintain team folders• Create Kit to mirror updated quote
* Work with the CustomerService National Account Team to ensure seamless communication is maintained when contacted by their accounts.
* Train new staff members on policies, practices and NAV program
* Maintain national account customer cards to include accurate information for accounting contacts
* Prepare biweekly aging reports by collecting and analyzing information pulled from NAV for all national accounts.
* Review all contracts prior to invoicing for accuracy. This includes working with operations to make sure all dispatch documents are posted, in order to eliminate delays with monthly invoicing.
* Create/Send monthly Invoices for all national accounts
* Utilize the customer's ledger to make collection efforts and discuss open invoices and account balances.
* Pull checks to evaluate payment, and educate the client on the information needed to apply payments correctly
* Create/ Send Credit Memos, and Apply or Move Payments when needed
* Research leads and pass on to Account Manager to pursue
* Other duties requested by Account Manager as needed
SKILLS:
* Oral and written communication skills
* Customer relations, customerservice and interpersonal relation skills
* Organization, planning, time management skills
* Professionalism and diplomacy skills
$33k-55k yearly est. 50d ago
Client Specialist, The Promenade at Sagemore
Knitwell Group
Bilingual customer service job in Marlton, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Have open availability of 20 - 29 hours per week
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 01021 Marlton, NJ-Marlton,NJ 08053Position Type:Regular/Part time
Pay Range:
$16.42 - $20.55 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.4-20.6 hourly Auto-Apply 36d ago
Call Ctr Specialist Access 24/7
Temple University Health System 4.2
Bilingual customer service job in Philadelphia, PA
Your Tomorrow is Here!
Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation. Achieving that goal means investing in our employees' success through staff and leadership development. Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike.
Your Tomorrow is Here!
Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment.
Education
High School Diploma or Equivalent Required
Bachelor's Degree Preferred or
Combination of relevant education and experience may be considered in lieu of degree Required
Experience
2 years experience in customerservice or a Call Center Required
General Experience communicating in Spanish (Bilingual) Preferred
General Experience in a physician practice or call center environment Preferred
Licenses
How much does a bilingual customer service earn in Vineland, NJ?
The average bilingual customer service in Vineland, NJ earns between $27,000 and $43,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Vineland, NJ