Bilingual customer service jobs in Warner Robins, GA - 304 jobs
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Bilingual Customer Service
Customer Service Representative
Customer Engagement Specialist
Client Specialist
Customer Service Advisor
Service Specialist
Customer Service Consultant
Customer Care Specialist
BDC Customer Care Specialist
Hutchinson Technology 4.4
Bilingual customer service job in Macon, GA
Responsibilities:
The Service BDC Representative is responsible for scheduling appointments for service through answering inbound phone calls, and making out bound calls to various people who have either declined service, have an open recall that needs to be addressed or missed their appointments among other similar lists. . Essential Duties as following;
Handle all guest inquiries with a focus on 100% guest satisfaction.
Receive inbound calls on service calls with a goal to establish a firm appointment date and time from the prospect guest to come to Hutchinson Ford.
Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle service information. .
Gather and track all guest data as directed; accurately enter into BDC database.
Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives.
Work in close proximity with other Service BDC Representatives in a team based environment.
Facilitate timely follow up on all inquiries as directed by management and/or procedures.
Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
Partner with BDC leadership on activities in the dealership / outside the call center. Communicate with the dealership management or front-line employees on behalf of our guests.
Participate in departmental and dealership meetings; other duties as assigned by management.
Qualifications:
Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must.
Proficient in basic math and writing skills.
Proven customerservice track record or obvious desire to provide next level customerservice.
Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!).
Pass drug testing, background investigation/interview and pre-employment assessment.
Benefits:
Competitive Pay Plan
Medical / Dental / Vision / 401K / Disability and Life Insurance / Paid Vacation and Holiday
Internal Promotion Opportunities and Ongoing Training
Employee Discounts
About Us: The Hutchinson Automotive Group is a family owned and operated group of dealerships serving Macon, Forsyth, Warner Robbins and Albany, Georgia for over 20 years. At all of our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We offer New Buick, Cadillac, Ford, GMC, Kia, Mitsubishi and Toyota and well as quality pre-owned vehicles to fit every need. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-36k yearly est. Auto-Apply 60d+ ago
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Customer Service
Arnold Family of Restaurants, LLC
Bilingual customer service job in Macon, GA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$29k-62k yearly est. 7d ago
Customer Service Advisor
Warner Robins 21-04
Bilingual customer service job in Warner Robins, GA
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 16d ago
Continuous Care Engagement Specialist
3:15
Bilingual customer service job in Warner Robins, GA
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
$16-18 hourly Auto-Apply 60d+ ago
Customer Service and Sales Reps Needed for Retail Position
Dotcom Marketing
Bilingual customer service job in Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
We are actively seeking event marketing representatives with a strong customerservice focus to join our team. The positions available will be responsible for all customer interactions involved with our retail marketing campaigns. Our representatives are at the forefront of all our campaigns as brand ambassadors and manage all client and customer relations at our marketing events. Our clients trust us to train and develop the right individuals who will be able to take their brands to the next level in a fast paced market place. We firmly believe that our competitive edge comes from our people and their ability to represent and develop our clients' products and services through excellent customerservice.
We are currently seeking individuals with leadership qualities and great communication skills. Because we prefer to promote from within, we also offer a management training program, customized for our firm's needs, for those dedicated to that level of achievement.
Compensation is
HOURLY + COMMISSION
!
Qualifications
Strong organizational skills and ability to network professionally
Sales or customerservice experience
Desire for advancement opportunities
We are BEST-IN-CLASS and need the best people working with us!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-33k yearly est. 2d ago
Customer Service Representative - Macon, GA
Kedia Corporation
Bilingual customer service job in Macon, GA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-33k yearly est. 2d ago
Customer Service Representative
Quipt Home Medical
Bilingual customer service job in Macon, GA
Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.
CustomerService Representative
Position Reports To
Branch Manager/CSR Director
Position Summary
As a CustomerService Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints.
Let's start with what's important to you. The Benefits.....
Medical Insurance- multiple plans to choose from
Dental & Vision Insurance
Short Term Disability & Long Term Disability Options
Life Insurance
Generous PTO plan
Paid Holidays
401K
401K match
Competitive Pay
Essential Responsibilities:
Have a comprehensive understanding of the following:
All products we carry
Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs
Basic Brightree Functions
Proper Intake Procedures
Insurance Verification and Eligibility
CMN Requirements and Prior Authorizations
Documentation Requirements of the Equipment
Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade)
Difference Between Verbal, Written and WOPD orders
Complaint Resolution Procedures
Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number.
Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them.
Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence.
Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility.
Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians.
Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel.
Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs.
Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy.
Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure.
Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database.
Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed.
Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner.
All patient files and information are maintained and current at all times.
Participates in company training programs
Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders.
Timely filing of all necessary paperwork into patient charts.
Assist in working various computer reports for quality assurance.
Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists.
Strict adherence to all company policies and procedures.
Performs schedules hours, staggered shifts in accordance to the needs of the company.
Perform all above duties in other company locations when required.
May perform other duties not specifically listed in this position description as assigned by supervisor.
Continually strive to develop your knowledge and skills in all areas of your job.
Requirements
Position Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or CustomerService environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
$25k-33k yearly est. 60d+ ago
Customer Service / Sales Representative
Rnr Tire Express and Custom Wheels
Bilingual customer service job in Macon, GA
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customerservice, as well as monitoring competitors and training staff.
Bilingual is highly desirable.
The CustomerService / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customerservice, Customerservice rep. More Requirements/Responsibilities CustomerService / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customerservice opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
* Bilingual is highly desirable.
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customerservice, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Related: Rent to own, Aaron's, Rent a Center, Buddy's, Rim Tyme, Rent a wheel, Sales, Customerservice, Customerservice rep. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$25k-33k yearly est. 60d+ ago
Customer Service Representative
Interview Hunters
Bilingual customer service job in Macon, GA
We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions.
The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customerservice and product development to improve the entire customer experience is a critical factor in this role.
Responsibilities:
Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits.
Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives.
Requirements:
Sales or related field
Strong verbal and written communications skills
Excellent listening, negotiation, and presentation abilities
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers.
Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level
$25k-33k yearly est. Auto-Apply 60d+ ago
On-Site CSR
Genpt
Bilingual customer service job in Macon, GA
Under general supervision, fulfills customer orders accurately and in a timely manner to ensure customer satisfaction: primary contribution is processing orders for customers and selling Motion Industries' assets. This position works more than 50% of the time at the customer location.
JOB DUTIES
Orders items to ensure appropriate inventory levels are maintained for Consignment customers.
Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory.
Ensures identification and sale of Motion Industries' assets. In some cases may have to locate a product.
Influences Motion Industries' Gross Profit through negotiating the sale price and purchase price, within certain parameters.
Proactively generates sales by actively promoting Motion Industries' products to existing customers.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
May handle customer returns. May place orders without approval for orders up to $5,000 per line and $10,000 per Purchase Order.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Minimizes Branch freight cost by determining the most cost effective method to fulfill customer orders.
Routinely interacts with customers to obtain and fulfills orders correctly. Interacts with suppliers as necessary to obtain pricing for items.
Partners with Account Representatives to ensure customer satisfaction.
May assist customer by troubleshooting via telephone or email and identifying correct part.
Attends training sessions regularly to continue professional growth and development.
Performs other duties as assigned.
Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales).
EDUCATION & EXPERIENCE
Typically requires a high school diploma or GED.
KNOWLEDGE, SKILLS, ABILITIES
Customerservice and communication skills required. Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
Good driving record required.
Reliability, organization, and attention to detail required.
PHYSICAL DEMANDS:
LICENSES & CERTIFICATIONS: None required.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION:
Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
$25k-33k yearly est. Auto-Apply 10d ago
Customer Service Rep
Ryland Environmental
Bilingual customer service job in Centerville, GA
About the Role:
The CustomerService Representative (CSR) plays a crucial role in ensuring customer satisfaction and loyalty by providing exceptional service and support. This position involves addressing customer inquiries, resolving issues, and facilitating a positive experience with our products and services. The CSR will act as the primary point of contact for customers, effectively communicating information and solutions in a timely manner. By understanding customer needs and feedback, the CSR will contribute to continuous improvement initiatives within the company. Ultimately, the goal of this role is to enhance customer relationships and drive business success through outstanding service delivery.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience in a customerservice role or similar position.
Strong verbal and written communication skills.
Preferred Qualifications:
Associate's degree in business or related field.
Experience with customer relationship management (CRM) software.
Bilingual abilities in English and another language.
Responsibilities:
Respond to customer inquiries via phone, email, and chat in a professional and courteous manner.
Resolve customer complaints and issues by identifying the root cause and providing effective solutions.
Maintain accurate records of customer interactions and transactions in the company database.
Collaborate with other departments to ensure customer needs are met and issues are escalated appropriately.
Provide product and service information to customers, guiding them through the purchasing process.
Skills:
The required skills for this position include strong communication abilities, which are essential for effectively interacting with customers and understanding their needs. Problem-solving skills are also critical, as the CSR will frequently encounter issues that require quick and effective resolutions. Attention to detail is necessary for accurately documenting customer interactions and ensuring that all information is correctly entered into the system. Preferred skills, such as familiarity with CRM software, will enhance the efficiency of managing customer relationships and tracking interactions. Additionally, bilingual skills can significantly improve service delivery to a diverse customer base, fostering inclusivity and better understanding.
$25k-33k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Ucw Logistics LLC
Bilingual customer service job in Cordele, GA
Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customerservice representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
$25k-32k yearly est. Auto-Apply 60d+ ago
Customer Service Rep(05794) - 1113 Washington Street
Domino's Franchise
Bilingual customer service job in Perry, GA
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Information
PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$25k-33k yearly est. 9d ago
Parking Services Specialist
Fort Valley State University 3.8
Bilingual customer service job in Fort Valley, GA
FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area.
Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status.
JOB SUMMARY:
The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year.
ESSENTIAL DUTIES/RESPONSIBILITIES:
* Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards.
* Maintain databases to provide accurate information and reports weekly.
* Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures.
* Compile and verify weekly/monthly reports within specified deadlines.
* Manage accounts payable for all purchases.
* Manage invoicing to third party vendors and ensure payment is made.
* Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases.
* Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale
* Assist with towing and booting of vehicles in FVSU parking lots.
* Assist FVSU public safety officers and security guards as needed.
* Assist with various citation collection efforts as directed by management.
* Perform other related duties as assigned.
MINIMUM QUALIFICATIONS
* High School Education or GED required
* Valid Georgia driver's license and meet driving record criteria established by the Department
* Excellent written and verbal communication skills
* Excellent decision-making skills and the ability to think and act quickly
PREFERRED QUALIFICATIONS
* Minimum of two years of relevant experience, preferable in parking.
* Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies.
* Must be able to operate efficiently and effectively in a fast-paced, changing environment.
* Ability to communicate effectively, orally and in writing.
* Experience working on a college campus
KNOWLEDGE REQUIRED BY THE POSITION
* Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment
* Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required.
* Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary.
* Ability to make sound decisions based on good judgment on a frequent basis
* Skilled in conflict resolution and avoidance, and have exemplary public relations skills
COMPLEXITY/SCOPE OF WORK
* Work is performed primarily outdoors, and may require exposure to extreme weather conditions
* Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions
* Requires weekend, holiday, and shift work
* Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help
PHYSICAL DEMANDS/WORK ENVIRONMENT
* Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc.
* Requires long periods of walking, standing, and sitting
* Requires the ability to defend oneself or a member of the community in exigent circumstances
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at *************************************************************************
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
$31k-36k yearly est. 60d+ ago
Phlebotomist Specialist-Client Office
Labcorp 4.5
Bilingual customer service job in Eastman, GA
**At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!**
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customerservice, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
*** QUARTERLY INCENTIVE BONUS PROGRAM**
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
**Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here (************************************************************** .
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
**Work Schedule:**
**Monday-Thursday 7:30am-5:30pm with 1-hr lunch break**
**Friday 7:30am-12:00pm with 30 minutes lunch**
The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
**Work Location: Eastman, GA**
_This position does not require you to be fully vaccinated against COVID-19._
**Job Responsibilities:**
+ Perform blood collections by venipuncture and capillary techniques for all age groups.
+ Collect specimens for drug screens, paternity tests, alcohol tests etc.
+ Perform data entry of patient information in an accurate and timely manner.
+ Process billing information and collect payments when required.
+ Prepare all collected specimens for testing and analysis.
+ Maintain patient and specimen information logs.
+ Provide superior customerservice to all patients.
+ Administrative and clerical duties as necessary
+ Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures,
+ Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner,
+ Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations,
+ Verifying or recording identity of patient or donor and converses with patient or donor.
+ Maintaining Refrigerator and Freezer temperatures.
+ Maintain a safe, secure, and healthy work environment,
+ Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures.
+ Travel to additional sites when needed.
**Job Requirements:**
+ High school diploma or equivalent
+ Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required
+ Proven track record in providing exceptional customerservice
+ Strong communication skills; both written and verbal
+ Ability to work independently or in a team environment
+ Comfortable working under minimal supervision
+ Reliable transportation required
+ Flexibility to work overtime as needed
+ Able to pass a standardized color blindness test
**If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
$36k-56k yearly est. 14d ago
Customer Service Rep - Thomaston, GA 1st Shift
Ranews Companies
Bilingual customer service job in Thomaston, GA
Now Hiring - CustomerService Representative
Ranew's Companies is seeking a CustomerService Representative to join our growing team in Thomaston, GA. As a customerservice representative at Ranew's you will serve as the primary liaison between the company and our major customers. You will work in a high paced environment and need to possess the ability to prioritize tasks, communicate efficiently and effectively while driving action within the organization. This is a key role within the company, assuring that we understand our customers' requirements and enabling our operations teams to exceed those expectations.
Location: Thomaston, GA
Salary: $14 - $16 / hour (starting pay is based on experience and shift)
Job Type: Full-Time | 1st Shift
Benefits: Performance Bonus, Paid Holidays, Medical, Dental, Vision, Life, 401K
CustomerService Representative Responsibilities:
Providing outstanding customerservice for all customers by utilizing in-depth knowledge of company products and processes.
Manage all aspects of customer orders and follow-up to ensure timely completion.
Ensure production schedules align with customer priorities.
Respond to customer inquiries, concerns or issues. Work internally to ensure that actions are taken to satisfy requests made by the customer.
CustomerService Representative Qualifications:
Outstanding verbal and written communication skills required.
Excellent computer skills required, including familiarity with Microsoft Office applications.
Attention to detail
High degree of customer focus
Experience working with ERP or other planning systems preferred
$14-16 hourly 9d ago
Customer Service Representative
Valence 4.6
Bilingual customer service job in Eastman, GA
ESSENTIAL FUNCTIONS
Coordinates and expedites the flow of work within or between departments according to daily and weekly production schedules
MUST have strong attention to detail.
MUST have strong problem-solving skills.
MUST be able to multi-task.
MUST have strong written and verbal communication skills.
Review the MRP system to ensure customer order due dates are in line with required delivery dates
Verify customer purchase orders against internal work order to ensure that the company can comply with process
requirements and all processes have been flowed down correctly
Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame
Communicate with customers on any additional blue prints, drawings, or other items needed for processing
Coordinate with production on obtaining ECD's for orders
Prepare orders in ship out or other areas as needed
Develop daily reports on orders and communicate with production
Other duties as assigned
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Conflict Resolution - Ability to deal with others in an antagonistic situation.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Reliability - The trait of being dependable and trustworthy.
Organized - Possessing the trait of being organized or following a systematic method of performing a task.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
Valence Surface Technologies is a full-service surface finishing company specializing in the commercial aerospace, defense, space and satellite industries. With strategically located sites across the United States, Valence provides a start to finish solution from NDT and chemical processing, to paint and sub-assembly.
Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
$26k-35k yearly est. 15d ago
Continuous Care Engagement Specialist
3:15
Bilingual customer service job in Macon, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
$16-18 hourly 28d ago
Customer Service and Sales Reps Needed for Retail Position
Dotcom Marketing
Bilingual customer service job in Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Job Description
We are actively seeking event marketing representatives with a strong customerservice focus to join our team. The positions available will be responsible for all customer interactions involved with our retail marketing campaigns. Our representatives are at the forefront of all our campaigns as brand ambassadors and manage all client and customer relations at our marketing events. Our clients trust us to train and develop the right individuals who will be able to take their brands to the next level in a fast paced market place. We firmly believe that our competitive edge comes from our people and their ability to represent and develop our clients' products and services through excellent customerservice.
We are currently seeking individuals with leadership qualities and great communication skills. Because we prefer to promote from within, we also offer a management training program, customized for our firm's needs, for those dedicated to that level of achievement.
Compensation is
HOURLY + COMMISSION
!
Qualifications
Strong organizational skills and ability to network professionally
Sales or customerservice experience
Desire for advancement opportunities
We are BEST-IN-CLASS and need the best people working with us!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$25k-33k yearly est. 60d+ ago
Customer Service Representative
Quipt Home Medical, Corp
Bilingual customer service job in Macon, GA
Requirements
Qualifications
High School Diploma or equivalent
Previous experience in a Clerical or CustomerService environment
Knowledge of Microsoft Office (Word, Excel) etc.
Proficient general office skills (typing, computer, fax, filing, multiple phone line)
Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred
Continuing Education
As designated by management to include company in services and off-site training programs as appropriate to industry and position.
FLSA Status
Non-Exempt
Licenses, etc.
None
How much does a bilingual customer service earn in Warner Robins, GA?
The average bilingual customer service in Warner Robins, GA earns between $22,000 and $36,000 annually. This compares to the national average bilingual customer service range of $26,000 to $39,000.
Average bilingual customer service salary in Warner Robins, GA