FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become A Bill Collector

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Bill Collector

  • Getting Information
  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • $32,000

    Average Salary

What Does A Bill Collector Do

Bill and account collectors try to recover payment on overdue bills. They negotiate repayment plans with debtors and help them find solutions to make paying their overdue bills easier.

Duties

Bill and account collectors typically do the following:

  • Find consumers and businesses who have overdue bills
  • Track down consumers who have an out-of-date address by using the Internet, post office, credit bureaus, or neighbors—a process called “skip tracing”
  • Inform debtors that they have an overdue bill and try to negotiate a payment
  • Explain the terms of sale or contract with the debtor, when necessary
  • Learn the reasons for the overdue bills, which can help with the negotiations
  • Offer credit advice or refer a consumer to a debt counselor, when appropriate

Bill and account collectors generally contact debtors by phone, although sometimes they do so by mail. They use computer systems to update contact information and record past collection attempts with a particular debtor. Keeping these records can help collectors with future negotiations.

The main job of bill and account collectors is finding a solution that is acceptable to the debtor and maximizes payment to the creditor. Listening to the debtor and paying attention to his or her concerns can help the collector negotiate a solution.

After the collector and debtor agree on a repayment plan, the collector continually checks to ensure that the debtor pays on time. If the debtor does not pay, the collector submits a statement to the creditor, who can take legal action. In extreme cases, this legal action may include taking back goods or disconnecting service.

Collectors must follow federal and state laws that govern debt collection. These laws require that collectors make sure they are talking with the debtor before announcing that the purpose of the call is to collect a debt. A collector also must give a statement, called “mini-Miranda,” which informs the account holder that they are speaking with a bill or debt collector.

Although many collectors work for third-party collection agencies, some work in-house for the original creditor, such as a credit-card company or a health care provider. The day-to-day activities of in-house collectors are generally the same as those of other collectors.

Collectors usually have goals they are expected to meet. Typically, these include calls per hour and success rates.

Show More

Show Less

How To Become A Bill Collector

Collectors usually must have a high school diploma. A few months of on-the-job training is common.

Education

Most bill and account collectors are required to have a high school diploma, although some employers prefer applicants who have taken some college courses. Communication, accounting, and basic computer courses are examples of classes that are helpful for entering this occupation.

Training

Collectors usually get 1 to 3 months of on-the-job training after being hired. Training includes learning the company’s policies and computer software and learning the laws for debt collection in the Fair Debt Collection Practices Act, as well as their state’s debt-collection regulations. Collectors also may be trained in negotiation techniques.

Important Qualities

Listening skills. Collectors must pay attention to what debtors say when trying to negotiate a repayment plan. Learning the particular situation of the debtors and how they fell into debt can help collectors suggest solutions.

Negotiating skills. The main aspects of a collector’s job are reconciling the differences between two parties (the debtor and the creditor) and offering a solution that is acceptable to both parties.

Speaking skills. Collectors must be able to speak to debtors to explain their choices and ensure that they fully understand what is being said.

Show More

Show Less

Do you work as a Bill Collector?

Send To A Friend

Bill Collector Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Bill Collector Career Paths

Bill Collector
Accounts Receivable Specialist Accountant Office Manager
Practice Manager
9 Yearsyrs
Accounts Receivable Specialist Staff Accountant Accountant
Accountant And Office Manager
6 Yearsyrs
Accounts Receivable Specialist Accountant Account Manager
Account Director
9 Yearsyrs
Collections Specialist Team Leader Office Manager
Business Office Manager
7 Yearsyrs
Collections Specialist Team Leader Customer Service Manager
Call Center Manager
6 Yearsyrs
Collections Specialist Credit Analyst
Credit Manager
5 Yearsyrs
Certified Nursing Assistant Team Leader Office Manager
Billing Manager
7 Yearsyrs
Certified Nursing Assistant Consultant Senior Accountant
Accounts Payable Manager
7 Yearsyrs
Certified Nursing Assistant Specialist Executive Assistant
Office Manager Of Human Resources
6 Yearsyrs
Reimbursement Specialist Medical Coder Billing Manager
Accounts Receivable Manager
6 Yearsyrs
Reimbursement Specialist Supervisor Unit Manager
Collections Manager
5 Yearsyrs
Reimbursement Specialist Medical Coder
Billing Supervisor
6 Yearsyrs
Medical Coder Billing Manager
Revenue Manager
8 Yearsyrs
Specialist Credit Analyst Credit Manager
Credit And Collection Manager
7 Yearsyrs
Billing And Insurance Coordinator Billing Analyst Billing Supervisor
Billing Office Manager
6 Yearsyrs
Patient Service Representative Supervisor, Patient Access
Patient Account Manager
7 Yearsyrs
Administrator Practice Administrator Medical Office Manager
Medical Billing Manager
6 Yearsyrs
Billing And Insurance Coordinator Accounts Receivable Analyst Credit And Collections Analyst
Senior Accounts Receivable Specialist
7 Yearsyrs
Show More
Share

Do you work as a Bill Collector?

Help others decide if this is a good career for them

Average Length of Employment
Senior Collector 3.9 years
Insurance Biller 3.3 years
Bill Collector 3.0 years
Bill Poster 2.8 years
Biller 2.6 years
Medical Collector 2.4 years
Collector 2.2 years
Claims Collector 2.2 years
Debt Collector 2.1 years
Payment Collector 2.0 years
Top Careers Before Bill Collector
Cashier 10.5%
Collector 4.6%
Manager 2.4%
Top Careers After Bill Collector
Cashier 8.9%
Collector 6.1%
Manager 2.7%
Biller 2.3%

Do you work as a Bill Collector?

Bill Collector Demographics

Gender

Female

67.4%

Male

17.4%

Unknown

15.2%
Ethnicity

White

57.6%

Hispanic or Latino

22.1%

Black or African American

11.3%

Asian

5.7%

Unknown

3.4%
Show More
Foreign Languages Spoken

Spanish

85.2%

Russian

3.4%

French

2.4%

Portuguese

1.7%

Carrier

1.3%

Hmong

0.7%

Urdu

0.7%

Polish

0.7%

Swedish

0.3%

Hindi

0.3%

Mandarin

0.3%

Georgian

0.3%

Dari

0.3%

Armenian

0.3%

Thai

0.3%

Bengali

0.3%

Tagalog

0.3%

Chinese

0.3%

German

0.3%

Japanese

0.3%
Show More

Bill Collector Education

Schools

University of Phoenix

27.4%

All American Career College

8.0%

Kaplan University

5.8%

Ashford University

5.7%

The Academy

5.2%

Houston Community College

4.9%

Miami Dade College

4.1%

Remington College

3.9%

Ultimate Medical Academy - Clearwater

3.6%

Delgado Community College

3.4%

Everest Institute

3.2%

Florida State College at Jacksonville

3.2%

Nassau Community College

3.1%

American InterContinental University

2.9%

Monroe College

2.8%

Capella University

2.8%

Hunter Business School

2.6%

Grand Canyon University

2.6%

Broward College

2.4%

Strayer University

2.4%
Show More
Majors

Health Care Administration

25.2%

Business

23.1%

Medical Assisting Services

7.6%

Accounting

6.1%

Nursing

4.8%

Insurance

4.3%

Criminal Justice

4.1%

General Studies

3.2%

Psychology

2.9%

Management

2.9%

Liberal Arts

2.1%

Computer Science

2.1%

Education

1.8%

Communication

1.7%

Computer Information Systems

1.7%

Nursing Assistants

1.5%

Human Services

1.3%

Medical Technician

1.3%

Secretarial And Administrative Science

1.3%

Health/Medical Preparatory Programs

1.1%
Show More
Degrees

Other

39.8%

Associate

18.6%

Bachelors

18.5%

Certificate

11.6%

Diploma

6.8%

Masters

3.6%

License

0.8%

Doctorate

0.3%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$32,000
View Detailed Salary Report
$23,000
Min 10%
$32,000
Median 50%
$32,000
Median 50%
$32,000
Median 50%
$32,000
Median 50%
$32,000
Median 50%
$32,000
Median 50%
$32,000
Median 50%
$44,000
Max 90%
Best Paying Company
Benefis Health Sys
Highest Paying City
Wilson, NC
Highest Paying State
Virginia
Avg Experience Level
2.7 years
How much does a Bill Collector make at top companies?
The national average salary for a Bill Collector in the United States is $32,269 per year or $16 per hour. Those in the bottom 10 percent make under $23,000 a year, and the top 10 percent make over $44,000.

How Would You Rate The Salary Of a Bill Collector?

Have you worked as a Bill Collector? Help other job seekers by rating your experience as a Bill Collector.

Top Skills for A Bill Collector

  1. Insurance Companies
  2. Payment Arrangements
  3. Medical Records
You can check out examples of real life uses of top skills on resumes here:
  • Processed insurance claims and coded patient services utilizing independent judgment to resolve problems with insurance companies.
  • Provided patients with information and resources essential to their financial needs including payment arrangements and account reminders.
  • Provided appropriate requested information to insurance carriers for claim processing such as medical records, itemized statements and various other documents.
  • Provided effective, efficient customer service and technical expertise to consistently achieve or exceed.
  • Generated outbound telephone calls to work and home telephone numbers in compliance with local, State, Federal and FDCPA guidelines.

How Would You Rate Working As a Bill Collector?

Are you working as a Bill Collector? Help us rate Bill Collector as a Career.

Top Bill Collector Employers

Jobs From Top Bill Collector Employers

Bill Collector Videos

Outrageous Calls From Debt Collectors ABC News

3 Reasons Why You Should Not Pay Your Debt

Bill Collector | Funny Moments

Related to your recently viewed content