How to hire a bill collector

How to hire a bill collector, step by step

Here's a step-by-step bill collector hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a bill collector job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new bill collector
• Step 8: Go through the hiring process checklist

What does a bill collector do?

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1. Identify your hiring needs

   First, determine the employments status of the bill collector you need to hire. Certain bill collector roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A bill collector's background is also an important factor in determining whether they'll be a good fit for the position. For example, bill collectors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents bill collector salaries for various positions.

   Type of Bill Collector	Description	Hourly rate
   Bill Collector	Bill and account collectors, sometimes called collectors, try to recover payment on overdue bills. They negotiate repayment plans with debtors and help them find solutions to make paying their overdue bills easier.	$14-19
   Account Representative	Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly... Show more	$12-24
   Accounting Representative	Account representatives are in charge of making sales. Their primary duties include designing and maintaining customer accounts, as well as being a liaison between the organization and clients... Show more	$13-31

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Customer Service
   • Medicaid
   • Medical Billing
   • Patient Accounts
   • Appeals
   • CPT
   • Data Entry
   • EOB
   • Medical Claims
   • Outbound Calls
   • Payment Arrangements
   • HIPAA
   • Credit Card Payments

   Check all skills

   Responsibilities:

   • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
   • Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
   • Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
   • Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
   • Take payments by ACH and debit cards.
   • Collect A/R payments from medical insurance companies and customers.

   More bill collector duties

3. Make a budget

   Including a salary range in the bill collector job description is a good way to get more applicants. A bill collector salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a bill collector in Ohio may be lower than in Virginia, and an entry-level engineer typically earns less than a senior-level bill collector. Additionally, a bill collector with lots of experience in the field may command a higher salary as a result.

   Average bill collector salary

   $35,585yearly

   $17.11 hourly rate

   ---

   Entry-level bill collector salary

   $30,000 yearly salary

   Updated December 29, 2025

   Average bill collector salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$44,760	$22
   2	Maryland	$42,317	$20
   3	New Jersey	$41,824	$20
   4	California	$39,953	$19
   5	Connecticut	$39,232	$19
   6	Mississippi	$38,477	$19
   7	Missouri	$37,333	$18
   8	Montana	$36,094	$17
   9	Tennessee	$35,289	$17
   10	Wyoming	$35,213	$17
   11	Georgia	$34,693	$17
   12	Texas	$34,207	$16
   13	Florida	$33,624	$16
   14	Indiana	$33,537	$16
   15	North Carolina	$33,078	$16
   16	New Mexico	$32,805	$16
   17	Utah	$31,371	$15
   18	Delaware	$30,167	$15

   Average bill collector salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Retina Group Of Washington	$43,980	$21.14
   2	University of California-Berkeley	$42,854	$20.60
   3	Lincare Holdings	$36,483	$17.54
   4	Tenet Healthcare	$36,448	$17.52	27
   5	City of Hope	$36,440	$17.52	3
   6	Quest Diagnostics	$36,353	$17.48	2
   7	Kforce	$36,343	$17.47	8
   8	Florida House Experience	$36,270	$17.44
   9	Cedars-Sinai	$35,840	$17.23	1
   10	Jefferson Dental & Orthodontics	$35,748	$17.19
   11	United Water Restoration Group	$35,704	$17.17
   12	Acadia Healthcare	$35,461	$17.05	20
   13	Casa Colina	$35,452	$17.04
   14	Aerotek	$35,184	$16.92	12
   15	Express Employment Indy South	$35,145	$16.90
   16	CornerStone Staffing	$35,113	$16.88	1
   17	Berkshire	$35,091	$16.87
   18	Berkshire Medical Center	$35,087	$16.87
   19	Prime Healthcare	$35,077	$16.86	14
   20	Loma Linda University Health	$35,000	$16.83	4

4. Writing a bill collector job description

   A good bill collector job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a bill collector job description:

   Bill collector job description example

   Podiatry Medical Biller and Collections Specialist Zip Code: Humble, TX 77338 | Location : Northeast Houston Employment Type : Temp-to-hire | Workplace Type: On-site Healthcare Specialty: Podiatry | Salary: $16 to $19 an hour Are you experienced in processing medical bills and collections within the podiatry specialty? This premier healthcare facility near Humble has an immediate need for an experienced professional to assist with processing medical bills related to podiatry services. Here is an excellent opportunity to get your foot in the door with a specialty clinic that will take your career to the next level. Submit your resume today! Podiatry Medical Biller and Collections Specialist’s Responsibilities

   • Ensure daily accomplishments work towards the company’s goal for cash collections and A/R over 90 days
   • Research outstanding balances and takes necessary collection actions to resolve them promptly.
   • Resubmit accurate and timely claims in formats including but not limited to CMS-1500 and electronic 837
   • Submit letters of appeals for denied claims
   • Review insurance remittance advice for accuracy
   • Identify billing errors, short payments, overpayments, and unpaid claims and resolve them accordingly with any needed system changes.

   Podiatry Medical Biller and Collections Specialist ’s Qualifications

   • A minimum of 3 years of experience is required.
   • Orthopedic billing/collection knowledge is a plus.
   • Epic experience is a plus.
   • Knowledge and understanding of the healthcare industry, including medical claim processing, subrogation, ICD-10 Diagnosis Codes, CPT procedures coding, HCPC Codes, HCFA 1500, and UB-02 claim forms
   • Strong understanding of plan documents and insurance policies with the experience and ability to process a high quota of claims on a routine basis
   • Must be able to thrive within a fast-paced environment while maintaining strong attention to detail

   Company C ulture & P erks

   • Work Schedule Monday through Friday, 8 am to 5 pm
   • The building is just off 59 north and has a Starbucks in the building!
   • When hired for a full-time position, you can apply for medical benefits such as health, dental, and vision insurance, 401k, and bonus opportunities!
   • During your employment with Team1Medical Staffing, you can enroll in our benefits program, including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident, and behavioral health insurance. Additional benefits include 401K, direct deposit, and our referral bonus program!

   Salary: $16 to $19 an hour If you are eager to start a position with a growing company and be rewarded for your work, apply today !
   Why Team1Medical ? Team1Medical is one of the most trusted medical staffing agencies in Houston, TX. Our team believes in the importance of learning who you are as a person and a professional. We offer Direct Hire, Temp-to-hire, and PRN positions to allow you to choose the opportunities that best fit your needs. Whether you are an experienced professional or just launching your career, Team1Medical will invest in your success. View more open positions at www.team1medical.com . Team1Medical is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Since 1987, we have been a trusted partner to employers and job seekers within the healthcare community. As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today .
   #MED1

   Copy this example

   

5. Post your job

   To find bill collectors for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any bill collectors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level bill collectors with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   To find bill collector candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post your job on free job posting websites.

6. Interview candidates

   Your first interview with bill collector candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new bill collector

   Once you've decided on a perfect bill collector candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new bill collector. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a bill collector?