Bill collector resume examples from 2026
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How to write a bill collector resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in bill collector-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
These four steps should give you a strong elevator pitch and land you some bill collector interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a bill collector resume:
- Patients
- Customer Service
- Medicaid
- Medical Billing
- Patient Accounts
- Appeals
- CPT
- Data Entry
- EOB
- Medical Claims
- Outbound Calls
- Payment Arrangements
- HIPAA
- Credit Card Payments
- Delinquent Accounts
- Insurance Eligibility
- Medical Terminology
- HMO
- Computer System
- Insurance Verification
- Unpaid Claims
- ICD-9
- Insurance Carriers
- Hippa
- Medi-Cal
- Insurance Claims
- Collection Efforts
- Billing Issues
- Past Due Accounts
- Patient Payments
Zippia’s AI can customize your resume for you.
How to structure your work experience
Your work experience should be structured:
- With your most recent roles first, followed by earlier roles in reverse chronological order.
- Job title, along with company name and location on the left.
- Put the corresponding dates of employment on the left side.
- Keep only relevant jobs on your work experience.
How to write bill collector experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are examples from great bill collector resumes:
Work history example #1
Collector Lead
Oportun
- Maintained daily and monthly worksheets Recognized and controlled losses Used knowledge of bankruptcy and legal process and terminology
- Contacted borrowers regarding delinquency on defaulted loans while implementing guidelines of the FDCPA in a call center environment.
- Received certification in FDCPA and Fair Debt Collection Practices.
- Versed in FDCPA and received certification during employment every year.
- Conducted mortgage adjustments for bank customers Counseled customers on mortgage and loan agreements Informed customers of monthly mortgage payments
Work history example #2
Medical Billing Clerk
Verizon
- Marketed telecommunications network and equipment products to municipalities and school systems dealing with all levels of management and budgets.
- Assisted clients with their phone issues Performed troubleshooting tasks.
- Performed troubleshooting for system/equipment/network errors.
- Coded procedures and submitted to Insurance companies and Medicaid.
- Helped troubleshoot various operating systems and set up email accounts.
Work history example #3
Student Loan Collector
Robert Half International
- Managed accounts for payment within the confines of the FDCPA as well as company policy and protocol.
- Corrected the A/R adjustments according to contract agreements for MCNR, MSP and Charity for both commercial and government plans.
- Reduced A/R for a major client from $4mm to $1mm within 9 months.
- Gathered information according to Medicare and Medicaid HIPAA compliance B2B collections and customer account management.
- Generated aged A/R reports to facilitate collections, based on age/dollar value.
Work history example #4
Bill Collector
NCB Management Services
- Trained new hires in all aspects of collections & the FDCPA.
- Performed ICD-9 coding/Medicare in addition to Medicaid and commercial billing follow-up.
- Provided backup coverage at the front desk, answered phones, schedule appointments, check patients in and out when needed.
- Studied and implemented FDCPA regulations to assure proper procedures followed.
- Mailed checks (payments for services rendered) to healthcare providers.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from bill collector resumes:
Associate's Degree in business
Pennsylvania State University, Main, PA
2012 - 2014
High School Diploma
2016 - 2016
Highlight your bill collector certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your bill collector resume:
- Certified Billing and Coding Specialist (CBCS)
- Certified Medical Office Manager (CMOM)
- Certified Professional Biller (CPB)
- Certified Medical Insurance Specialist (CMIS)
- Certified Personal Chef (CPC)
- Certified Management Accountant (CMA)
- Nationally Certified Medical Office Assistant (NCMOA)
- Nationally Certified Insurance and Coding Specialist (NCICS)