What does a bill collector do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

These skill sets are where the common ground ends though. The responsibilities of a bill collector are more likely to require skills like "appeals," "insurance eligibility," "medi-cal," and "patient billing." On the other hand, a job as an account representative requires skills like "customer satisfaction," "financial assistance," "telephone calls," and "provides administrative support." As you can see, what employees do in each career varies considerably.

Account representatives are in charge of making sales. Their primary duties include designing and maintaining customer accounts, as well as being a liaison between the organization and clients. They constantly communicate with clients, respond to their concerns, and monitor transactions as well as payments. Also, they develop company invoices, regularly keeping track of client's transactions, maintaining records of the client's account, and routinely auditing them. The job requirements include strong communication and negotiation skills, relevant experience in sales, and confidence.

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that bill collector responsibilities requires skills like "medical billing," "appeals," "hipaa," and "insurance eligibility." But an accounting representative might use other skills in their typical duties, such as, "payroll," "financial reports," "journal entries," and "general ledger accounts."

A media center assistant is typically in charge of performing support tasks to maintain a smooth workflow in media centers. They often participate in planning and executing media projects and programs, process documentation, answer inquiries, manage the project and team members' schedules, conduct research and analysis, disseminate information, and liaise with internal and external parties. Furthermore, as an assistant, it is essential to monitor the progress of all operations while regularly reporting to managers and supervisors.

The required skills of the two careers differ considerably. For example, bill collectors are more likely to have skills like "customer service," "medicaid," "medical billing," and "patient accounts." But a media center assistant is more likely to have skills like "basic math," "cpr," "crisis intervention," and "powerpoint."

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.