Bill Howe Plumbing, Heating & Air, Restoration & Flood Services jobs in San Diego, CA - 21 jobs
Customer Loyalty Specialist
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. Across all of San Diego including our main office, you'll work within a supportive and inclusive team culture. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families.
Pay & Benefits:
Full medical, dental, and vision plans
Life insurance + employee assistance programs
401(k) with generous company match
Sick time: 40 hours front-loaded at 90 days
Vacation accrual + floating holidays
Discounted home services for you and your family
A supportive, family-owned company culture that genuinely cares about your growth
What You'll Do
As a Customer Loyalty Specialist , you will:
Reach out to current members to schedule their annual tune-ups and maintenance visits
Follow up with interested customers and explain the benefits of joining our Membership Program (special discounts, priority service, extended warranties, and more)
Build warm, positive relationships with our customers - you'll often be their go-to person for questions about their home services
Keep member accounts organized and updated using our CRM (ServiceTitan)
Identify opportunities to improve customer satisfaction and loyalty
Partner closely with dispatch, service technicians, and customer service teams to ensure members get timely, exceptional care
Track your membership enrollments and retention goals (we'll cheer you on the whole way!)
Bring forward suggestions, customer feedback, or recurring themes you're hearing
Jump in where needed - we're a supportive team that helps each other succeed
What Makes You a Great Fit
Experience in customer service, inside sales, call center, or membership/retention roles
Confident communicator who enjoys connecting with people
Organized, dependable, and able to manage follow-ups without direction
Comfortable explaining benefits and guiding customers through decisions
Familiarity with ServiceTitan is a plus, but not required
Knowledge of plumbing/HVAC/home services is helpful but we will train the right person
Self-starter with a positive attitude and team-first mindset
Self-motivated with the ability to work independently and as part of a team.
Knowledge of plumbing, HVAC, or restoration services is beneficial but not required.
Physical Requirements
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions
Climate-controlled Office setting.
Bill Howe Plumbing, Heating & Air is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$37k-61k yearly est. 10d ago
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Customer Service Representative- Restoration
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. Across all of San Diego including our main office, you'll work within a supportive and inclusive team culture. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families.
Pay & Benefits:
Hourly pay 18-25/hour DOE
Full medical, dental, vision, and life insurance plans with 401k company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Career advancement: BHP employees experience lasting careers with opportunities for growth and promotion within the organization.
Responsibilities:
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call-handling quotas
Follow-up on all pending and recommended work with customers and their technicians
Learn the Restoration business and participate in training to develop call-taking skills
Take the extra mile to engage customers
Qualifications:
Minimum 2-3 years of experience as a Customer Service Representative
Telemarketing / Call Center / High Volume experience
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Climate-controlled Office setting.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$31k-41k yearly est. 10d ago
Mitigation Manager
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
About Our Company
Bill Howe started AM/PM Sewer & Drain Cleaning in 1980. The company began out of Bill Howe's studio apartment in Pacific Beach, with one goal in mind - give San Diego residents a plumbing company they can trust and continuously build a repeat customer base. By 1983, Tina Howe joined the ranks of Bill Howe as the very first customer care representative. Together Bill and Tina laid the groundwork for the 200+ employees that call Bill Howe home. Today, the Bill Howe Family of Companies has evolved into San Diego's most prominent home services company with an 80% repeat and referral customer base. We offer quality plumbing, heating and air, and flood and restoration services alongside legendary customer service. We Know Howe!
Vision Statement: Be the leader in the Home Services industry in Southern California. Customers call because Bill Howe is 100% trustworthy and the best at providing legendary customer care. Employees experience lasting careers. Positively impact the local communities we serve and put people before profits
Mission Statement: We stand behind our reputation and guarantees, providing a Bill Howe customer experience that is reliable, positive, and top tier. We are ethical and fair with every customer and work to make things right if something goes wrong. We offer peace of mind to San Diego, knowing that we are available for all of its plumbing, heating & air, and flood & restoration needs 24/7/365.
Workplace Values
All Team Members are expected to operate in line with our workplace core values which are:
The Bill H.O.W.E Way
Heart: Fiercely committed to the needs of our employees, communities, and customers
Opportunity: Focused on building career paths, promoting from within, and offering competitive training and educational opportunities
World-Class: The BEST at what we do
Ethical: Transparent, fair, and ethical
Job Summary
We are seeking a skilled and motivated Mitigation Manager to join our growing team. The ideal candidate will oversee all aspects of the Mitigation department including operations, people, compliance, financial performance, and carrier relationships. This role requires strong leadership, insurance knowledge, and hands-on experience managing high-volume water losses.
You will manage:
3 Project Managers
3 Project Coordinators (in-office)
~16 Field Technicians (teams of two)
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Lead and manage all water mitigation operations (water, mold, fire, trauma)
Scale the department
Ensure full compliance with TPA programs (dash, carrier KPIs, documentation, timelines)
Oversee job costing, margins, labor efficiency, and profitability
Manage and mentor project managers, coordinators, and field staff
Ensure accurate documentation, photo capture, moisture mapping, and billing
Maintain strong relationships with insurance adjusters and TPA partners
Enforce IICRC standards and safety protocols
Collaborate with Contents and Reconstruction divisions for seamless project flow
Assist with hiring, training, and performance management
Drive operational improvements, SOPs, and accountability
Required Qualifications
Minimum 5+ years of experience in water mitigation management (restoration industry)
IICRC Certifications (Required):
WRT (Water Restoration Technician)
ASD (Applied Structural Drying)
AMRT (Applied Microbial Remediation Technician)
Proven experience working with TPAs and insurance carriers
Strong understanding of Xactimate, mitigation billing, and insurance guidelines
Experience managing teams, schedules, and high job volume
Ability to lead, coach, and hold teams accountable
Strong organizational and communication skills
Valid driver's license and clean driving record
Preferred Qualifications
Experience scaling a mitigation department
Prior experience in multi-division restoration companies
IICRC Instructor or additional certifications a plus
Strong financial acumen and KPI management experience
Physical Demands and Work Environment
Physical Demands:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs
Operate standard office equipment (computers, phones, copier, fax machine or scanner)
Moderate lifting may be required (15-20) pounds
Ability to work more than 40 hours per work week and up to 12 hours per day
Travel to a variety of work sites every day in a company vehicle.
$77k-127k yearly est. 10d ago
Mitigation Sales Specialist
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Our Company
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating, and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Workplace Values
The Service Manager will be expected to operate in line with our workplace core values which are:
The Bill H.O.W.E Way
Heart: Fiercely committed to the needs of our employees, communities, and customers
Opportunity: Focused on building career paths, promoting from within, and offering competitive training and educational opportunities
World-Class: The BEST at what we do
Ethical: Transparent, fair, and ethical
Job Summary
The Mitigation Sales Specialist is a hybrid role responsible for both technical mitigation leadership and sales performance. This position conducts on-site damage assessments, scopes and sells mitigation work, and serves as a primary point of contact for customers, insurance representatives, and internal teams.
This role requires strong restoration knowledge, the ability to sell and close jobs in the field, and a high level of professionalism when working with customers during emergency situations.
Why This Role Matters
The Mitigation Sales Specialist plays a critical role in protecting properties, supporting customers during emergencies, and driving revenue growth. This position bridges technical expertise and sales excellence to ensure customers receive the right solution-quickly, professionally, and with confidence.
Essential Duties and Responsibilities
Sales & Business Development
Achieve growth and meet daily sales targets through direct, in-field selling.
Sell mitigation services to residential and commercial customers following water, mold, sewage, and fire losses.
Make clear, professional recommendations to customers regarding mitigation options and next steps.
Identify new business opportunities through direct sales activity, networking, data mining, and referrals.
Generate self-sourced leads from prior customers, relationships, and referral partners.
Obtain signed work authorizations and collect payments as directed.
Mitigation (Water & Mold) & Technical Responsibilities
Conduct initial on-site assessments to determine damage extent, scope of work, and remediation strategy.
Perform accurate moisture mapping and job sketching.
Utilize metering tools including thermal cameras, penetrating and non-penetrating meters, and hygrometers.
Communicate scope of work clearly with customers, insurance adjusters, project managers, and internal teams.
Accurately track and allocate materials and equipment used on each project.
Document projects thoroughly through photos, field notes, reports, and sample retention.
Service Checks / Inspections
Coordination & Documentation
Ensure all required documentation is completed accurately and timely for each job.
Maintain detailed records within company systems from initial assessment through project handoff.
Collaborate with mitigation, reconstruction, and project management teams to ensure smooth execution.
Qualifications
2+ years of Water Damage Restoration experience
IICRC WRT Certification
Proven ability to sell mitigation services and close jobs in the field
Strong communication, presentation, and interpersonal skills
Ability to read and understand mechanical drawings, sketches, and job scopes
Valid driver's license with a clean driving record
Preferred
Experience working directly with insurance adjusters
Knowledge of restoration estimating, scoping, and workflows
Sales experience within restoration, mitigation, or construction environments
Bilingual (English/Spanish) a plus
Core Competencies
Consultative Selling - Educates customers and confidently closes work
Technical Expertise - Strong understanding of mitigation processes and tools
Customer Care - Calm, professional presence during stressful situations
Accuracy & Documentation - Strong attention to detail and compliance
Time Management - Balances multiple active jobs and priorities effectively
Physical Requirements
Ability to lift, push, pull, and move up to 50 lbs
Regular standing, walking, bending, squatting, climbing stairs, and reaching
Ability to operate standard office equipment (computer, phone, scanner, etc.)
Environmental Conditions
Daily travel to multiple job sites in a company vehicle
Work performed indoors and outdoors in varying temperatures and weather conditions
Exposure to moderate/high noise levels, dust, fumes, and airborne particles
$49k-90k yearly est. 3d ago
Lead Water Mitigation Technician
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Lead Water Mitigation Technician
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Core Values:
Heart- Fiercely committed to the needs of our employees, communities, and customers
Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities
World-Class- Aiming to be the BEST at what we do
Ethical- Striving to be transparent, fair, and ethical
Pay & Benefits:
Hourly $25-$30
Company vehicle, cell phone, uniforms, and PPE are provided
Full medical, dental, vision, life insurance plans, and employee assistance programs
401k with company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Responsibilities:
Conduct an initial assessment to determine the extent of the damage, the scope, and the strategy to remediate mold, sewage, fire, and water losses.
Moisture map and sketch projects accurately, and communicate the scope of work with the customer, insurance adjuster, and project manager.
Understand all metering tools (thermal camera, penetrating and non-penetrating, thermal hygrometer, etc).
Accurately track and allocate materials and equipment used on each project.
Document each project through photos, and field reports; and save samples of materials removed.
Be proficient in selling jobs and signing work authorizations.
Qualifications:
5 or more years of Water Damage Restoration experience
IICRC WRT Certification
Clean driving record
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Travel to a variety of work sites every day in a company vehicle.
May work in varying temperatures; both inside and outside, including inclement weather, heat, humidity, cold, and dampness. May work in areas with exposure to moderate/high noise levels.
May be exposed to fumes or airborne particles including dust.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$25-30 hourly 10d ago
Drain Installer
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Drain Installer
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Core Values:
Heart- Fiercely committed to the needs of our employees, communities, and customers
Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities
World-Class- Aiming to be the BEST at what we do
Ethical- Striving to be transparent, fair, and ethical
Pay & Benefits:
Company vehicle, cell phone, uniforms, and PPE are provided
Full medical, dental, vision, life insurance plans, and employee assistance programs
401k with company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Responsibilities:
Install and repair drainage systems, including sewer lines, stormwater systems, and wastewater pipes.
Assess properties to design and implement effective drainage solutions.
Perform pipe excavation, layout, and installation using industry-standard tools and techniques.
Inspect existing drainage systems to diagnose issues such as clogs, leaks, or damage.
Collaborate with other technicians and plumbers on larger projects.
Ensure compliance with local building codes and safety regulations during all installations and repairs.
Operate and maintain equipment such as drain cameras, hydro jetters, and trenching tools.
Provide excellent customer service by explaining work processes and addressing client concerns.
Document work performed, including materials used and project timelines.
Maintain a clean and organized work environment on job sites and in company vehicles.
Keep accurate records within Service Titan
Qualifications:
Experience: Minimum of two years in drain installation
Knowledge: Strong understanding of drainage systems, pipe materials, and installation techniques.
Skills: Proficient in using hand and power tools; ability to operate specialized equipment (e.g., drain cameras).
Physical Requirements: Ability to lift heavy equipment, work in confined spaces, and perform tasks in various weather conditions.
Driver's License: Valid driver's license with a clean driving record.
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Drain Installers travel to a variety of worksites every day in a company vehicle.
May work in varying temperatures; inside and outside, including inclement weather, heat, humidity, cold, and dampness. May work in areas with exposure to moderate/high noise levels.
May be exposed to fumes or airborne particles including dust.
May be required to work in confined spaces or from high heights.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$33k-45k yearly est. 10d ago
Plumbing Instructor
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Job Description
***This position is part-time and requires work in the evening***
About Our Company
Bill Howe started AM/PM Sewer & Drain Cleaning in 1980. The company began out of Bill Howe's studio apartment in Pacific Beach, with one goal in mind - give San Diego residents a plumbing company they can trust and continuously build a repeat customer base. By 1983, Tina Howe joined the ranks of Bill Howe as the very first customer care representative. Together Bill and Tina laid the groundwork for the 200+ employees that call Bill Howe home. Today, the Bill Howe Family of Companies has evolved into San Diego's most prominent home services company with an 80% repeat and referral customer base. We offer quality plumbing, heating and air, and flood and restoration services alongside legendary customer service. We Know Howe!
Vision Statement: Be the leader in the Home Services industry in Southern California. Customers call because Bill Howe is 100% trustworthy and the best at providing legendary customer care. Employees experience lasting careers. Positively impact the local communities we serve and put people before profits
Mission Statement: We stand behind our reputation and guarantees, providing a Bill Howe customer experience that is reliable, positive, and top tier. We are ethical and fair with every customer and work to make things right if something goes wrong. We offer peace of mind to San Diego, knowing that we are available for all of its plumbing, heating & air, and flood & restoration needs 24/7/365.
Workplace Values
The Service Manager will be expected to operate in line with our workplace core values which are:
The Bill H.O.W.E Way
Heart: Fiercely committed to the needs of our employees, communities, and customers
Opportunity: Focused on building career paths, promoting from within, and offering competitive training and educational opportunities
World-Class: The BEST at what we do
Ethical: Transparent, fair, and ethical
Job Summary
We are looking for an experienced plumber who is passionate about training and developing people to fill our part-time Plumbing Instructor role. This position supports the Director of Training in executing the curriculum, mentoring apprentices, and ensuring training initiatives align with Bill Howe's performance standards and core values. The ideal candidate will be a strong communicator, organized, and committed to fostering a culture of continuous learning and professional growth within our Plumbing Apprentice Academy.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Support the development and implementation of apprentice training curriculum
Coordinate daily learning activities and provide logistical support
Assist with the evaluation of training effectiveness and recommend improvements
Mentor apprentices and facilitate one-on-one or group coaching sessions
Track and document apprentice progress and performance metrics
Assist in managing student coordination and communications
Collaborate with the Director of Training to identify training needs via skills gap analysis
Contribute to the development of new technician-to-truck programs
Research training tools, technologies, and methods (e.g., ServiceTitan modules, online platforms)
Participate in recruitment and hiring efforts for apprentice roles
Step in to lead training sessions when needed
Carry out additional duties as assigned by the Director of Training or Operations Manager
Minimum Qualifications
Minimum 3-5 years experience as Plumber
Valid Driver's License
Strong written, verbal, and interpersonal communication skills
Working knowledge of plumbing trade and code requirements
Prior leadership or mentorship experience preferred
Prior experience as instructor preferred but not required
$34k-57k yearly est. 13d ago
Contents Technician
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Job Description
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Responsibilities
Pack Out Services:
Carefully pack out personal belongings, furniture, and household items from affected properties.
Inventory and log items using digital inventory-tracking systems to ensure accurate documentation.
Assist with the setup and breakdown of emergency restoration equipment as needed.
Prepare contents for secure storage, ensuring proper labeling and organization.
Load and unload household goods for transport and storage.
Cleaning and Deodorization:
Clean and restore personal belongings and household contents impacted by water, fire, smoke, or mold.
Perform high-detail cleaning of both contents and interior structures as needed.
Use specialized equipment and chemicals to complete cleaning and deodorization tasks effectively and safely.
Follow established restoration protocols and company procedures to ensure quality and consistency in service.
Qualifications
Clean driving record and valid drivers license
Previous experience in restoration, cleaning, or contents handling is a plus.
Ability to lift and carry heavy items (50+ lbs) and work in physically demanding environments.
Comfortable working in environments impacted by smoke, water, mold, or fire damage (PPE provided).
Strong organizational and communication skills.
Ability to work in a fast-paced team environment and adapt to changing priorities.
Valid driver's license and clean driving record preferred.
IICRC certification in Fire and Smoke Restoration (FSRT), Water Damage Restoration (WRT), or similar is a plus.
Physical Requirements
Frequent standing, walking, bending, and lifting required.
Exposure to restoration job site environments which may include water, mold, smoke, debris, and tight spaces.
PPE and safety training provided.
May be required to work in confined spaces or from high heights.
$35k-56k yearly est. 12d ago
Plumbing Service Manager
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Job Description
Plumbing Service Manager
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating, and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families.
Pay & Benefits:
Uniform, phone, computer, and vehicle provided by the company
Full medical, dental, vision, and life insurance plans with 401k company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Career advancement: BHP employees experience lasting careers with opportunities for growth and promotion within the organization.
Responsibilities:
Oversee field leads and field technicians
Directly responsible for training, managing, and evaluating field technicians
Conduct ride-along with technicians, site visits with technicians, and provide feedback
Ensure all work is completed to the highest quality standards and if necessary all permits are obtained
Monitor field technicians and leads following company service guidelines for appearance and hygiene.
Hold technicians accountable by coaching and supporting them toward determined key performance indicators.
Communicate and monitor goals
Manage workload and schedules to best utilize manpower and maximize profits
Assist field leads in duties
Facilitate weekly meetings
Resolve customer issues or concerns to ensure complete satisfaction
Ensure all department operations are carried out in compliance with local, state, federal, and company requirements
Ensure all team members comply with OSHA safety standards.
Harness a safety culture
Provide feedback to executives regarding field trends, technician morale, safety issues, etc.
Achieve budgeted average ticket and gross margin
Meet or exceed all company goals
Perform clerical duties associated with, but not limited to, field technician paperwork and personnel evaluations
Carry out additional duties assigned by the Operations Manager
Qualifications:
Minimum 3-5 years of experience as a Plumbing Service Manager required
Knowledge of current code requirements
Strong communication and coaching skills
Clean driving record
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Climate-controlled Office/Field setting.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$66k-101k yearly est. 12d ago
Plumber
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Plumber
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Core Values:
Heart- Fiercely committed to the needs of our employees, communities, and customers
Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities
World-Class- Aiming to be the BEST at what we do
Ethical- Striving to be transparent, fair, and ethical
Pay & Benefits:
33.70-120.00 Hourly pay w/tools
Company vehicle, cell phone, uniforms, and PPE are provided
Full medical, dental, vision, life insurance plans, and employee assistance programs
401k with company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Responsibilities:
Assemble, install, and service plumbing systems
Perform minor and major plumbing service and repair including shower valves, disposals, fixtures (repair and replacement), gas lines, wall heaters, slab leak locations & repairs
Troubleshoot, and repair pipeline systems, sewer systems, water heaters conventional and tankless
Prepare written work cost estimates for customers and keep accurate records of job activities in Service Titan
Communicate directly with dispatch and team leader
Qualifications:
5 or more years of Service Plumber experience required
Knowledge of Uniform Plumbing Code
Clean driving record
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Plumbers travel to a variety of worksites every day in a company vehicle.
May work in varying temperatures; inside and outside, including inclement weather, heat, humidity, cold, and dampness. May work in areas with exposure to moderate/high noise levels.
May be exposed to fumes or airborne particles including dust.
May be required to work in confined spaces or from high heights.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$44k-71k yearly est. 10d ago
Dispatcher
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Dispatcher
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Core Values:
Heart- Fiercely committed to the needs of our employees, communities, and customers
Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities
World-Class- Aiming to be the BEST at what we do
Ethical- Striving to be transparent, fair, and ethical
****This position is in-person at our office and is not remote. ***
Schedule:
Tuesday- Saturday (Off Sunday and Monday)
Pay & Benefits:
Full medical, dental, vision, life insurance plans, and employee assistance programs
401k with company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Responsibilities:
Schedule and coordinate all service calls as they are received
Dispatch and Debrief service technicians after completion of each call when needed
Organize dispatch board/technicians' schedule
Follow up on all pending and recommended work with customers utilizing the pending work log
Calculate reporting information for arrival times
Handle changes in policies
Qualifications:
3 or more years of experience as a Dispatcher
Exceptional customer service
Service Titan experience
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds.
Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Climate-controlled Office setting.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$31k-40k yearly est. 10d ago
Drain Sales Specialist
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Drain Sales Specialist
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Core Values:
Heart- Fiercely committed to the needs of our employees, communities, and customers
Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities
World-Class- Aiming to be the BEST at what we do
Ethical- Striving to be transparent, fair, and ethical
Pay & Benefits:
Company vehicle, cell phone, tablet, and uniforms are provided
Full medical, dental, vision, life insurance plans, and employee assistance programs
401k with company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Responsibilities:
Achieve growth and hit daily sales targets through direct selling to outside prospects and customers
Develop profitable sales, and acquire customers through our established sales and marketing program
Make recommendations to the customer regarding the different options they have to resolve their wants and needs
Identify new business opportunities by performing direct sales activities
Perform required documentation for each installation have the client sign any necessary paperwork and collect payments as directed
Develop self-generated leads through networking, data mining (from existing client records), and referral generation from previous clients
Qualifications:
5-10 years of Plumbing Sales experience for residential and commercial required
Able to read and understand mechanical drawings or blueprints
Strong Communication and Social skills
Clean driving record
Physical requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Climate-controlled Office/Field setting.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$49k-90k yearly est. 3d ago
Lead Water Mitigation Technician
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Job Description
Lead Water Mitigation Technician
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Core Values:
Heart- Fiercely committed to the needs of our employees, communities, and customers
Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities
World-Class- Aiming to be the BEST at what we do
Ethical- Striving to be transparent, fair, and ethical
Pay & Benefits:
Hourly $25-$30
Company vehicle, cell phone, uniforms, and PPE are provided
Full medical, dental, vision, life insurance plans, and employee assistance programs
401k with company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Responsibilities:
Conduct an initial assessment to determine the extent of the damage, the scope, and the strategy to remediate mold, sewage, fire, and water losses.
Moisture map and sketch projects accurately, and communicate the scope of work with the customer, insurance adjuster, and project manager.
Understand all metering tools (thermal camera, penetrating and non-penetrating, thermal hygrometer, etc).
Accurately track and allocate materials and equipment used on each project.
Document each project through photos, and field reports; and save samples of materials removed.
Be proficient in selling jobs and signing work authorizations.
Qualifications:
5 or more years of Water Damage Restoration experience
IICRC WRT Certification
Clean driving record
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Travel to a variety of work sites every day in a company vehicle.
May work in varying temperatures; both inside and outside, including inclement weather, heat, humidity, cold, and dampness. May work in areas with exposure to moderate/high noise levels.
May be exposed to fumes or airborne particles including dust.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$25-30 hourly 12d ago
Plumbing Instructor
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
***This position is part-time and requires work in the evening***
About Our Company
Bill Howe started AM/PM Sewer & Drain Cleaning in 1980. The company began out of Bill Howe's studio apartment in Pacific Beach, with one goal in mind - give San Diego residents a plumbing company they can trust and continuously build a repeat customer base. By 1983, Tina Howe joined the ranks of Bill Howe as the very first customer care representative. Together Bill and Tina laid the groundwork for the 200+ employees that call Bill Howe home. Today, the Bill Howe Family of Companies has evolved into San Diego's most prominent home services company with an 80% repeat and referral customer base. We offer quality plumbing, heating and air, and flood and restoration services alongside legendary customer service. We Know Howe!
Vision Statement: Be the leader in the Home Services industry in Southern California. Customers call because Bill Howe is 100% trustworthy and the best at providing legendary customer care. Employees experience lasting careers. Positively impact the local communities we serve and put people before profits
Mission Statement: We stand behind our reputation and guarantees, providing a Bill Howe customer experience that is reliable, positive, and top tier. We are ethical and fair with every customer and work to make things right if something goes wrong. We offer peace of mind to San Diego, knowing that we are available for all of its plumbing, heating & air, and flood & restoration needs 24/7/365.
Workplace Values
The Service Manager will be expected to operate in line with our workplace core values which are:
The Bill H.O.W.E Way
Heart: Fiercely committed to the needs of our employees, communities, and customers
Opportunity: Focused on building career paths, promoting from within, and offering competitive training and educational opportunities
World-Class: The BEST at what we do
Ethical: Transparent, fair, and ethical
Job Summary
We are looking for an experienced plumber who is passionate about training and developing people to fill our part-time Plumbing Instructor role. This position supports the Director of Training in executing the curriculum, mentoring apprentices, and ensuring training initiatives align with Bill Howe's performance standards and core values. The ideal candidate will be a strong communicator, organized, and committed to fostering a culture of continuous learning and professional growth within our Plumbing Apprentice Academy.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Support the development and implementation of apprentice training curriculum
Coordinate daily learning activities and provide logistical support
Assist with the evaluation of training effectiveness and recommend improvements
Mentor apprentices and facilitate one-on-one or group coaching sessions
Track and document apprentice progress and performance metrics
Assist in managing student coordination and communications
Collaborate with the Director of Training to identify training needs via skills gap analysis
Contribute to the development of new technician-to-truck programs
Research training tools, technologies, and methods (e.g., ServiceTitan modules, online platforms)
Participate in recruitment and hiring efforts for apprentice roles
Step in to lead training sessions when needed
Carry out additional duties as assigned by the Director of Training or Operations Manager
Minimum Qualifications
Minimum 3-5 years experience as Plumber
Valid Driver's License
Strong written, verbal, and interpersonal communication skills
Working knowledge of plumbing trade and code requirements
Prior leadership or mentorship experience preferred
Prior experience as instructor preferred but not required
$34k-57k yearly est. 13d ago
Plumbing Service Manager
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Plumbing Service Manager
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating, and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families.
Pay & Benefits:
Uniform, phone, computer, and vehicle provided by the company
Full medical, dental, vision, and life insurance plans with 401k company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Career advancement: BHP employees experience lasting careers with opportunities for growth and promotion within the organization.
Responsibilities:
Oversee field leads and field technicians
Directly responsible for training, managing, and evaluating field technicians
Conduct ride-along with technicians, site visits with technicians, and provide feedback
Ensure all work is completed to the highest quality standards and if necessary all permits are obtained
Monitor field technicians and leads following company service guidelines for appearance and hygiene.
Hold technicians accountable by coaching and supporting them toward determined key performance indicators.
Communicate and monitor goals
Manage workload and schedules to best utilize manpower and maximize profits
Assist field leads in duties
Facilitate weekly meetings
Resolve customer issues or concerns to ensure complete satisfaction
Ensure all department operations are carried out in compliance with local, state, federal, and company requirements
Ensure all team members comply with OSHA safety standards.
Harness a safety culture
Provide feedback to executives regarding field trends, technician morale, safety issues, etc.
Achieve budgeted average ticket and gross margin
Meet or exceed all company goals
Perform clerical duties associated with, but not limited to, field technician paperwork and personnel evaluations
Carry out additional duties assigned by the Operations Manager
Qualifications:
Minimum 3-5 years of experience as a Plumbing Service Manager required
Knowledge of current code requirements
Strong communication and coaching skills
Clean driving record
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Climate-controlled Office/Field setting.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$66k-101k yearly est. 10d ago
Drain Installer
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Job Description
Drain Installer
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Core Values:
Heart- Fiercely committed to the needs of our employees, communities, and customers
Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities
World-Class- Aiming to be the BEST at what we do
Ethical- Striving to be transparent, fair, and ethical
Pay & Benefits:
Company vehicle, cell phone, uniforms, and PPE are provided
Full medical, dental, vision, life insurance plans, and employee assistance programs
401k with company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Responsibilities:
Install and repair drainage systems, including sewer lines, stormwater systems, and wastewater pipes.
Assess properties to design and implement effective drainage solutions.
Perform pipe excavation, layout, and installation using industry-standard tools and techniques.
Inspect existing drainage systems to diagnose issues such as clogs, leaks, or damage.
Collaborate with other technicians and plumbers on larger projects.
Ensure compliance with local building codes and safety regulations during all installations and repairs.
Operate and maintain equipment such as drain cameras, hydro jetters, and trenching tools.
Provide excellent customer service by explaining work processes and addressing client concerns.
Document work performed, including materials used and project timelines.
Maintain a clean and organized work environment on job sites and in company vehicles.
Keep accurate records within Service Titan
Qualifications:
Experience: Minimum of two years in drain installation
Knowledge: Strong understanding of drainage systems, pipe materials, and installation techniques.
Skills: Proficient in using hand and power tools; ability to operate specialized equipment (e.g., drain cameras).
Physical Requirements: Ability to lift heavy equipment, work in confined spaces, and perform tasks in various weather conditions.
Driver's License: Valid driver's license with a clean driving record.
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Drain Installers travel to a variety of worksites every day in a company vehicle.
May work in varying temperatures; inside and outside, including inclement weather, heat, humidity, cold, and dampness. May work in areas with exposure to moderate/high noise levels.
May be exposed to fumes or airborne particles including dust.
May be required to work in confined spaces or from high heights.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$33k-45k yearly est. 12d ago
Dispatcher
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Job Description
Dispatcher
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Core Values:
Heart- Fiercely committed to the needs of our employees, communities, and customers
Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities
World-Class- Aiming to be the BEST at what we do
Ethical- Striving to be transparent, fair, and ethical
****This position is in-person at our office and is not remote. ***
Schedule:
Tuesday- Saturday (Off Sunday and Monday)
Pay & Benefits:
Full medical, dental, vision, life insurance plans, and employee assistance programs
401k with company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Responsibilities:
Schedule and coordinate all service calls as they are received
Dispatch and Debrief service technicians after completion of each call when needed
Organize dispatch board/technicians' schedule
Follow up on all pending and recommended work with customers utilizing the pending work log
Calculate reporting information for arrival times
Handle changes in policies
Qualifications:
3 or more years of experience as a Dispatcher
Exceptional customer service
Service Titan experience
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds.
Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Climate-controlled Office setting.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$31k-40k yearly est. 12d ago
Plumber
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Job Description
Plumber
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Core Values:
Heart- Fiercely committed to the needs of our employees, communities, and customers
Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities
World-Class- Aiming to be the BEST at what we do
Ethical- Striving to be transparent, fair, and ethical
Pay & Benefits:
33.70-120.00 Hourly pay w/tools
Company vehicle, cell phone, uniforms, and PPE are provided
Full medical, dental, vision, life insurance plans, and employee assistance programs
401k with company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Responsibilities:
Assemble, install, and service plumbing systems
Perform minor and major plumbing service and repair including shower valves, disposals, fixtures (repair and replacement), gas lines, wall heaters, slab leak locations & repairs
Troubleshoot, and repair pipeline systems, sewer systems, water heaters conventional and tankless
Prepare written work cost estimates for customers and keep accurate records of job activities in Service Titan
Communicate directly with dispatch and team leader
Qualifications:
5 or more years of Service Plumber experience required
Knowledge of Uniform Plumbing Code
Clean driving record
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Plumbers travel to a variety of worksites every day in a company vehicle.
May work in varying temperatures; inside and outside, including inclement weather, heat, humidity, cold, and dampness. May work in areas with exposure to moderate/high noise levels.
May be exposed to fumes or airborne particles including dust.
May be required to work in confined spaces or from high heights.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$44k-71k yearly est. 12d ago
Customer Service Representative- Restoration
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Job Description
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. Across all of San Diego including our main office, you'll work within a supportive and inclusive team culture. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families.
Pay & Benefits:
Hourly pay 18-25/hour DOE
Full medical, dental, vision, and life insurance plans with 401k company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Career advancement: BHP employees experience lasting careers with opportunities for growth and promotion within the organization.
Responsibilities:
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call-handling quotas
Follow-up on all pending and recommended work with customers and their technicians
Learn the Restoration business and participate in training to develop call-taking skills
Take the extra mile to engage customers
Qualifications:
Minimum 2-3 years of experience as a Customer Service Representative
Telemarketing / Call Center / High Volume experience
Physical Requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Climate-controlled Office setting.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$31k-41k yearly est. 12d ago
Plumbing Sales Specialist
Bill Howe Plumbing 3.5
Bill Howe Plumbing job in San Diego, CA
Plumbing Sales Specialist
Bill Howe Plumbing, Heating & Air, Restoration & Flood Services
9210 Sky Park Ct, San Diego, CA 92123
Our Opportunity:
Since 1980, we've grown to become San Diego's largest family-owned and operated full-service residential and commercial plumber company. We specialize in plumbing, heating and air conditioning, restoration and flood, reconstruction, and lining services. As part of our Bill Howe team, you'll work within a fun and supportive culture where your voice matters. We focus on legendary customer service and take pride and great care in every service we provide to our customers and their families, the Bill HOWE Way.
Core Values:
Heart- Fiercely committed to the needs of our employees, communities, and customers
Opportunity- Building fulfilling career paths, promoting from within, and offering training and educational opportunities
World-Class- Aiming to be the BEST at what we do
Ethical- Striving to be transparent, fair, and ethical
Pay & Benefits:
Company vehicle, cell phone, tablet, and uniforms are provided
Full medical, dental, vision, life insurance plans, and employee assistance programs
401k with company matching
Sick time: 40 hours front-loaded when you reach 90 days
Paid time off: floating holidays & vacation starts accruing after 90 days
Responsibilities:
Achieve growth and hit daily sales targets through direct selling to outside prospects and customers
Develop profitable sales, and acquire customers through our established sales and marketing program
Make recommendations to the customer regarding the different options they have to resolve their wants and needs
Identify new business opportunities by performing direct sales activities
Perform required documentation for each installation have the client sign any necessary paperwork and collect payments as directed
Develop self-generated leads through networking, data mining (from existing client records), and referral generation from previous clients
Qualifications:
5-10 years of Plumbing Sales experience for residential and commercial required
Able to read and understand mechanical drawings or blueprints
Strong Communication and Social skills
Clean driving record
Physical requirements:
Must be able to lift, push, pull, and/or move up to 25 pounds. Regularly required to sit, walk, stand, stoop, bend, squat, open doors, and climb/ descend stairs.
Operate standard office equipment (computers, phones, copier, fax machine or scanner).
Environmental Conditions:
Climate-controlled Office/Field setting.
Bill Howe Plumbing, Heating & Air, Restoration & Flood is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please view the Equal Employment Opportunity Posters provided by OFCCP here.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at **************.
$49k-90k yearly est. 2d ago
Learn more about Bill Howe Plumbing, Heating & Air, Restoration & Flood Services jobs