How to hire a biller

How to hire a biller, step by step

Here's a step-by-step biller hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a biller job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new biller
• Step 8: Go through the hiring process checklist

What does a biller do?

Post a biller job for free, promote it for a fee

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1. Identify your hiring needs

   Before you start hiring a biller, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A biller's background is also an important factor in determining whether they'll be a good fit for the position. For example, billers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of billers and their corresponding salaries.

   Type of Biller	Description	Hourly rate
   Biller	Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.	$13-23
   Insurance Coordinator	An insurance coordinator is responsible for evaluating and validating insurance information to verify claims and process the necessary claims resolutions for parties. Insurance coordinators submit claims statements timely to the insurance officers for review, coordinate with the clients for inquiries and updates, and reach out to medical institutions for accurate filing of payments... Show more	$12-19
   Patient Service Representative	A Patient Service Representative is responsible for coordinating with patients, ensuring accuracy and satisfaction at all times. The duties of a Patient Service Representative revolves around greeting and responding to patients, offering assistance in documentation, gathering and maintaining their personal information, and even communicating with the family or guardian... Show more	$12-18

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Customer Service
   • Data Entry
   • CPT
   • Medicaid
   • Patient Accounts
   • Medical Billing
   • Math
   • Appeals
   • Home Health
   • ICD-10
   • Billing Process
   • Insurance Carriers
   • DMV

   Check all skills

   Responsibilities:

   • Manage payer requirements, regulatory compliance requirements, HIPAA privacy and security requirements, medical terminology and general revenue cycle procedures.
   • Ensure all ICD-9 and CPT coding are correct and forward any errors to the appropriate departments to correct.
   • Prepare forms for CPT-4 and ICD-9 coding.
   • Acquire a working knowledge of revenue codes and HCPCS codes.
   • Answer phones, review, verifying insurance and ICD-9 coding of service reports.
   • Maintain confidentiality of all pertinent client information in compliance with HIPAA laws and regulations.

   More biller duties

3. Make a budget

   Including a salary range in the biller job description is a good way to get more applicants. A biller salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a biller in Oklahoma may be lower than in Washington, and an entry-level engineer typically earns less than a senior-level biller. Additionally, a biller with lots of experience in the field may command a higher salary as a result.

   Average biller salary

   $38,333yearly

   $18.43 hourly rate

   ---

   Entry-level biller salary

   $29,000 yearly salary

   Updated December 16, 2025

   Average biller salary by state

   Rank	State	Avg. salary	Hourly rate
   1	District of Columbia	$50,366	$24
   2	California	$47,092	$23
   3	Massachusetts	$43,644	$21
   4	Oregon	$42,749	$21
   5	New York	$41,251	$20
   6	Illinois	$39,605	$19
   7	Colorado	$39,537	$19
   8	Connecticut	$39,230	$19
   9	Arizona	$39,053	$19
   10	Rhode Island	$38,872	$19
   11	Minnesota	$38,263	$18
   12	Pennsylvania	$36,389	$17
   13	Ohio	$35,837	$17
   14	Virginia	$35,160	$17
   15	Missouri	$34,314	$17
   16	Texas	$32,534	$16
   17	North Carolina	$32,468	$16
   18	New Hampshire	$32,332	$16
   19	Georgia	$32,296	$16
   20	Alabama	$28,837	$14

   Average biller salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	UC Merced	$55,715	$26.79
   2	University of California	$51,212	$24.62	30
   3	University of California-Berkeley	$49,933	$24.01
   4	UC Santa Barbara	$49,092	$23.60
   5	Gerald Group	$46,660	$22.43
   6	Mount Sinai Health System	$46,393	$22.30	35
   7	Zensar Technologies	$45,223	$21.74
   8	North Arkansas Regional Medical Center	$44,415	$21.35
   9	United Therapies	$43,966	$21.14
   10	Health Advocates	$43,820	$21.07	8
   11	Adams & Martin Group	$42,738	$20.55
   12	Hackensack Meridian Health	$42,684	$20.52	42
   13	iHeartMedia	$42,329	$20.35	2
   14	Cass Information Systems	$42,044	$20.21
   15	DuraServ	$41,804	$20.10
   16	Loma Linda University Health	$41,773	$20.08	5
   17	Doctors Hospital at Renaissance Health System	$41,576	$19.99
   18	Prime Healthcare	$41,430	$19.92	28
   19	Ward Transport	$41,318	$19.86
   20	Surgery Partners	$41,313	$19.86	11

4. Writing a biller job description

   A good biller job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a biller job description:

   Biller job description example

   What sets Walser Automotive Group apart from the competition? We are a family focused, performance motivated, values driven company. As a local, family owned and operated company we have been shaking up the automotive stereotypes for over 65 years with 26 dealerships representing over 20 manufacturers.
   
   To fuel our upfront, honest, and simple car buying experience, our Billing Department works out of our corporate office to support our sales teams and dealerships. As a Biller with Walser, you will work to ensure a streamlined, accurate, and efficient billing process for all Walser's sold inventory.
   What You'll Do
   Bill retail new and used car deals Keep vehicle inventory records and sales log up to date Verify accuracy of billing schedules Monitor floor plan for payoffs and advancements Communicate with store personnel to promptly resolve issues All other duties, tasks and/or projects as assigned
   What You'll Get in Return
   Full Benefits Package Medical Dental Vision 401k with Company Match Paid Parental Leave Progressive PTO Package The opportunity to volunteer through the Walser Foundation
   What You'll Bring
   Strong computer skills, including Microsoft Office High-level of organization with ability to be a detail-oriented, multi-tasker Reliability and punctuality Ability to thrive in a team setting Prior ADP and/or automotive billing experience (preferred)
   We proudly operate on a set of Core Values which drive our decisions and actions on a daily basis. They are:
   Do The Right Thing - Nothing is worth compromising a relationship Lead By Example - Be willing to help no matter how difficult the challenge Display Positive Energy - A good attitude is highly contagious Be Open Minded - The only thing that is constant is change
   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

   Copy this example

   

5. Post your job

   There are a few common ways to find billers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your biller job on Zippia to find and recruit biller candidates who meet your exact specifications.
   • Use field-specific websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   Recruiting billers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new biller

   Once you've found the biller candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a biller?