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Biller skills for your resume and career

Updated January 8, 2025
4 min read
Biller example skills
Below we've compiled a list of the most critical biller skills. We ranked the top skills for billers based on the percentage of resumes they appeared on. For example, 17.7% of biller resumes contained patients as a skill. Continue reading to find out what skills a biller needs to be successful in the workplace.

15 biller skills for your resume and career

1. Patients

Here's how billers use patients:
  • Review E-charts, Verify patients demographics, personal patient information and insurance information and completion of all required signatures.
  • Prepared and submitted claims for a durable medical equipment company specializing in workers compensation patients.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how billers use customer service:
  • Invoiced customers by organizing and distributing all department paperwork and working with customer service representatives and sales managers.
  • Coordinate with Customer Service and Manufacturing to obtain information related to customer account and orders.

3. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how billers use data entry:
  • Completed heavy data entry, answered phones, filed, faxed and copied documents regarding medical/insurance information while maintaining confidentiality.
  • Provided data entry/billing support for the Department of Ophthalmology clinical practices and laboratories.

4. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how billers use cpt:
  • Review and complete CPT, HCPCS, and ICD-9 coding to medical records for accuracy.
  • Identified improper CPT and ICD9 usage as well as proper placement of needed modifiers.

5. Medicaid

Here's how billers use medicaid:
  • Spearhead Medicaid related billing and program oversight on behalf of thirteen skilled nursing facilities while maintaining quality, accuracy and timeliness.
  • Prepared and submitted all Medicaid billing, turn-around documents and claims adjustments, including Medicare/Medicaid crossover co-insurance claims.

6. Patient Accounts

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Here's how billers use patient accounts:
  • Adjust patient accounts regarding electronic and manual payments including any write-off of services.
  • Monitor and bill patient accounts based on all regulatory requirements.

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7. Medical Billing

Here's how billers use medical billing:
  • Processed all aspects of primary medical billing including office visits and laboratory tests.
  • Performed medical billing for multiple hospitals including Johns Hopkins Hospital and physician practices.

8. Math

Here's how billers use math:
  • Communicate with Branches and program coordinators Processing claims, using basic math methods.

9. Appeals

Here's how billers use appeals:
  • Reduced outstanding aged accounts receivable with effective and efficient appeals and by providing requested information to insurance companies.
  • Submit appeals to insurance companies to the highest levels when claims are denied, or not paid at the contracted rate.

10. Home Health

Here's how billers use home health:
  • Work closely with management and the Home Health Department to resolve issues obtaining prior approval on required accounts.
  • Speak with patients/clients in office and via phone regarding billing issues and home health appointments.

11. ICD-10

Here's how billers use icd-10:
  • Translate patient information and into alphanumeric medical code using ICD-10 Coding.
  • Managed health records while applying ICD-10 coding to update and process insurance claims for time and accuracy to various insurance companies.

12. Billing Process

Here's how billers use billing process:
  • Reconfigured & maintained updated billing process with restructured project billing support materials to reach corporate monthly revenue goals.
  • Followed billing process and made necessary contacts with insurance payers and/or patient to ensure maximum reimbursement.

13. Insurance Carriers

Here's how billers use insurance carriers:
  • Provided information or justification on the operational aspects of all insurance carriers' policies.
  • Obtain authorizations and verify benefits with insurance carriers.

14. DMV

DMV is the department of motor vehicles in the United States of America. DMV is an agency that is state level and is under the control of the government. It deals with driver's license and registration of vehicles.

Here's how billers use dmv:
  • Reviewed all DMV paperwork by customers to ensure documents received from salespersons were accurate before entering into system.
  • Worked cohesively with the finance department to ensure timely submission of DMV documents for customer satisfaction.

15. Billing System

A billing system is a system for issuing invoices related to fees payable by each party under an access agreement. Billing systems often include payment software that automates the process of collecting payments, sending recurring invoices, tracking expenses, and tracking invoices, and generates reports for management and records payments to the accounts of the customers.

Here's how billers use billing system:
  • Verified and entered demographic and financial information in the billing system with the supporting documentation received.
  • Entered client demographics/insurance information into billing system, Next Step Solutions.
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List of biller skills to add to your resume

Biller skills

The most important skills for a biller resume and required skills for a biller to have include:

  • Patients
  • Customer Service
  • Data Entry
  • CPT
  • Medicaid
  • Patient Accounts
  • Medical Billing
  • Math
  • Appeals
  • Home Health
  • ICD-10
  • Billing Process
  • Insurance Carriers
  • DMV
  • Billing System
  • Insurance Coverage
  • Billing Issues
  • EOB
  • Insurance Billing
  • Medical Claims
  • HIPAA
  • Insurance Claims
  • Patient Demographics
  • Paper Claims
  • Computer System
  • Medi-Cal
  • Insurance Verification
  • HCPCS
  • ICD-9
  • Charge Entry
  • PPO
  • Unpaid Claims
  • HMO
  • Billing Software
  • ADP
  • CMS
  • Front Desk
  • Insurance Eligibility
  • Hippa
  • Patient Statements
  • Electronic Billing
  • Accounts Receivables
  • Electronic Claims
  • Private Insurance
  • Patient Billing
  • EMR
  • Delinquent Accounts
  • Submit Claims
  • Meditech
  • Insurance Payments

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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