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How to hire a billing/administrative assistant

Billing/administrative assistant hiring summary. Here are some key points about hiring billing/administrative assistants in the United States:

  • There are currently 1,018,333 billing/administrative assistants in the US, as well as 59,505 job openings.
  • Billing/administrative assistants are in the highest demand in Oblong, IL, with 2 current job openings.
  • The median cost to hire a billing/administrative assistant is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new billing/administrative assistant to become settled and show total productivity levels at work.

How to hire a billing/administrative assistant, step by step

To hire a billing/administrative assistant, you should clearly understand the skills and experience you are looking for in a candidate, and allocate a budget for the position. You will also need to post and promote the job opening to reach potential candidates. Here's a step-by-step guide on how to hire a billing/administrative assistant:

Here's a step-by-step billing/administrative assistant hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a billing/administrative assistant job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new billing/administrative assistant
  • Step 8: Go through the hiring process checklist

What does a billing/administrative assistant do?

A billing/administrative assistant handles various administrative support and billing-related tasks. Their duties usually consist of preparing billing data, overseeing client accounts, and balancing bills. They may also manage calls and correspondence, process documents, organize files and schedules, arrange appointments and meetings, maintain records, and prepare reports and presentations. In some companies, they may also coordinate with internal and external parties, procure supplies, and run errands as necessary. Moreover, a billing/administrative assistant maintains a clear communication line with fellow administrative staff, working together to ensure an efficient workflow.

Learn more about the specifics of what a billing/administrative assistant does
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  1. Identify your hiring needs

    First, determine the employments status of the billing/administrative assistant you need to hire. Certain billing/administrative assistant roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A billing/administrative assistant's background is also an important factor in determining whether they'll be a good fit for the position. For example, billing/administrative assistants from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list presents billing/administrative assistant salaries for various positions.

    Type of Billing/Administrative AssistantDescriptionHourly rate
    Billing/Administrative AssistantSecretaries and administrative assistants perform clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.$11-28
    Administrative SupportAdministrative support specialists provide different types of governmental assistance. They carry out varied clerical duties in almost all industries... Show more$12-25
    Administrative StaffAs the administrative staff, they primarily provide administrative and secretarial support for the department. Typically, they do report-writing, filing and scheduling, and payroll... Show more$27-48
  2. Create an ideal candidate profile

    Common skills:
    • Patients
    • Data Entry
    • Customer Service
    • Payroll
    • Scheduling Appointments
    • Medicaid
    • Front Desk
    • Medical Billing
    • CPT
    • Provides Administrative Support
    • Medical Charts
    • Insurance Claims
    • Patient Accounts
    • Insurance Verification
    Check all skills
    Responsibilities:
    • Orchestrate special events and reservations; manage customer relations and provide exemplary service to all customers.
    • Code diagnoses and procedures to the highest level of specificity using correct ICD-9, CPT codes and modifiers.
    • Complete forms/requisitions as needed; call patients to reschedule/schedule appointments; verifying insurance coverage and patient demographics.
    • Clarify and verify insurance coverage with private or government carriers and offers information to patients before medical services are provide.
    • Keep all employees up to date on changes in HIPPA OSHA and local medical regulation.
    • Field hundreds of daily inquires from numerous medical offices and insurance agencies regarding patient records, while maintaining HIPAA compliance regulations.
    More billing/administrative assistant duties
  3. Make a budget

    Including a salary range in your billing/administrative assistant job description is one of the best ways to attract top talent. A billing/administrative assistant can vary based on:

    • Location. For example, billing/administrative assistants' average salary in oklahoma is 65% less than in district of columbia.
    • Seniority. Entry-level billing/administrative assistants 61% less than senior-level billing/administrative assistants.
    • Certifications. A billing/administrative assistant with certifications usually earns a higher salary.
    • Company. Working for an established firm or a new start-up company can make a big difference in a billing/administrative assistant's salary.

    Average billing/administrative assistant salary

    $37,934yearly

    $18.24 hourly rate

    Entry-level billing/administrative assistant salary
    $23,000 yearly salary
    Updated December 22, 2025

    Average billing/administrative assistant salary by state

    RankStateAvg. salaryHourly rate
    1New Jersey$60,621$29
    2Massachusetts$49,828$24
    3Minnesota$42,255$20
    4Alaska$42,132$20
    5Indiana$41,132$20
    6Ohio$37,847$18
    7California$37,809$18
    8Illinois$33,782$16
    9Utah$33,444$16
    10South Carolina$30,804$15
    11Georgia$30,701$15
    12Idaho$27,418$13
    13Florida$26,682$13

    Average billing/administrative assistant salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Haystack Information Discovery$74,079$35.61
    2Monster Products$46,910$22.552
    3Erlanger Health System$39,159$18.835
    4Rescar Industries Inc$36,858$17.72
    5HKA Enterprises$36,858$17.725
    6Servpro$35,673$17.1538
    7Randstad North America, Inc.$33,088$15.918
    8LogixHealth$32,819$15.78
    9EMCOR Group$31,991$15.3836
    10Three Rivers$31,635$15.21
    11Acadia Healthcare$31,084$14.9446
    12PrincePerelson & Associates$24,694$11.87
  4. Writing a billing/administrative assistant job description

    A good billing/administrative assistant job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a billing/administrative assistant job description:

    Billing/administrative assistant job description example

    We have an immediate opening for a full-time e-Commerce Billing/Administrative Assistant to join us at our Cheverly, Maryland office. The schedule is working Monday through Friday, with a start time of between 7:30am-8:30am.

    At the Kelly Companies, we continually seek experienced, compassionate, and dynamic team players who are committed to delivering service to our clients and join our growing company. The Kelly Companies, is a premier print, warehouse, video, convention, e-commerce, online training and VR Technology company located in Cheverly, Maryland.

    This job organizes and manages the online orders, including fulfillment oversight, order entry, administration, billing, and tracking shipments. This position oversees the order process and ensures orders are processed in accordance with the organization's customer service standards. You will monitor and ensure that adequate inventory levels are maintained. This job covers all aspects of the ordering process including new product development, web store front, order management, tracking, shipping, billing, and some accounting.

    The ideal candidate will have the ability to work independently, multi-task and prioritize work effectively to maintain a highly productive workflow. This position requires collaborating with other departments, warehouse and shipping staff, and clients by providing expert service and advice.

    Requirements:

    How you will contribute:

    • Process orders and invoices from our online store.

    • Utilize billing software to complete client billing.

    • Follow up on accounts, completing monthly costing and billing.

    • Produce monthly billing reports, maintaining company contacts for billing, and generating job costing reports.

    • Proficient in billing and accounting software, especially Excel.

    • Accurate data entry.

    What you'll bring:

    • High School Diploma required.

    • Accounting software program experience preferred.

    • Experience as a billing specialist or general accounting experience. (1-2 years of related experience)

    • Proficient in MS Office (especially Excel).

    • Ability to demonstrate good judgment.

    • Ability to communicate accurately and concisely.

    • Exhibit and maintain a high level of confidentiality as it relates to accounting data.

    • Math and analytical skills required.

    • Possess superior organizational skills.

    • Excellent interpersonal and communication skills, with a positive attitude.


    The qualified applicant will be a self-starter, a great multi-tasker and an independent worker. In addition, the successful candidate will be organized, detailed-oriented, and must have strong computer experience and be empathic to customers' needs.

    More important than the best skills, however, is the right person. Are you that new employee?



    PI193406891

  5. Post your job

    There are various strategies that you can use to find the right billing/administrative assistant for your business:

    • Consider promoting from within or recruiting from your existing workforce.
    • Ask for referrals from friends, family members, and current employees.
    • Attend job fairs at local colleges to find candidates who meet your education requirements.
    • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.
    Post your job online:
    • Post your billing/administrative assistant job on Zippia to find and recruit billing/administrative assistant candidates who meet your exact specifications.
    • Use field-specific websites.
    • Post a job on free websites.
  6. Interview candidates

    To successfully recruit billing/administrative assistants, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new billing/administrative assistant

    Once you've decided on a perfect billing/administrative assistant candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

    Once that's done, you can draft an onboarding schedule for the new billing/administrative assistant. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a billing/administrative assistant?

Before you start to hire billing/administrative assistants, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire billing/administrative assistants pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.

The median annual salary for billing/administrative assistants is $37,934 in the US. However, the cost of billing/administrative assistant hiring can vary a lot depending on location. Additionally, hiring a billing/administrative assistant for contract work or on a per-project basis typically costs between $11 and $28 an hour.

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