Billing/administrative assistant resume examples from 2026

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Updated March 26, 2025

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Billing/administrative assistant resume

Julie Scott

(540) 555-2224 | jscott@example.com

Jacksonville, FL | 3809 S. Elm Ave. - 35390

Work experience

2017 - Present
Billing/Administrative Assistant, Randstad USA - Jacksonville, FL
- Coordinated with board members and executive director in grant writing, communication, and marketing.
- Co-instructed and provided a rich educational experience with an emphasis on verbal and behavioral communication.
- Fielded telephone calls, word processing, data entry, scanning documents and filing.
2015 - 2017
Administrative Clerk, PricewaterhouseCoopers - McLean, VA
- Coordinated, managed and administered all aspects of travel arrangements including airlines, dining and lodging for customers.
- Assist lawyers, secretaries and support staff with printing, copying, scanning and word processing.
- Lead counting of weekly collection and prepare bank deposits.
- Reed Elsevier (Lexis Nexis) Updated SharePoint site to reflect new process changes.
2012 - 2015
Executive/Personal Assistant, PricewaterhouseCoopers - McLean, VA
- Assist Partners and Managers with every day Administrative tasks to include travel arrangements, maintaining calendars and scheduling meetings.
- Selected script and implemented on hold messaging for corporate office telephone system.
- Prepared agendas and meeting materials, recorded and transcribed minutes.
- Direct the administrative staff in the resolution of operational and sales issues with strict adherence to company standard operating procedures.
- Provided administrative services and support for the company while processing all account payables, receivables, and payroll functions.

Skills

Database
Resource Management
Icd-9
Purchase Orders
Windows
Medical Records
Medicaid
Routine Reports
Greeting Visitors
Insurance Companies

Education

Some College Courses, Criminal Justice (2007 - 2007)
Western Washington University
Bellingham,

Billing/administrative assistant resume

Ronald Lopez

(950) 555-5074 | rlopez@example.com

Oklahoma City, OK | 16231 N. First Ln. - 54845

Work experience

2014 - Present
Billing/Administrative Assistant, Express Services - Oklahoma City, OK
- Verified quotes and bids, ensuring completion of pertinent documents; reviewed purchase orders to reconcile discrepancies as they arose.
- Maintained the QA Procedures Manual in the BecRef Library System.
- Supported partners with document preparation, travel arrangements, reimbursement tracking, ethics registration, and general client assistance.
- Coordinated communication with Committee members in preparation for quarterly meetings.
2012 - 2014
Administrative Technician, United States Marine - Camp Pendleton South, CA
- Cross referenced invoice pricing to purchase orders for accuracy.
- Assisted Project Management team members with a variety of assignments including estimating, bidding, contracting and closing projects.
- Dispatched service calls of inoperable elevators/escalators to service technicians.
2010 - 2012
Leasing Consultant, Alliance Residential - Houston, TX
- Maintained an occupancy rate of over 85 percent.
- Run credit and background checks Collect rent /deposits and scan checks.
- Accept rental payments and input lease and complete appropriate paperwork and input information accurately and on a timely basis.

Skills

Procedures
Accurate Records
Database
Telephone Calls
Insurance Companies
Property Tours
Technical Assistance
Credit Checks
Sales Floor
Yardi

Education

Associate's Degree, Business (2008 - 2010)
Pennsylvania State University
Main,

Billing/administrative assistant resume

Brittany Long

(940) 555-0858 | blong@example.com

Bloomington, IL | 20476 S. Second St. - 82750

Work experience

2013 - Present
Billing/Administrative Assistant, State Farm - Bloomington, IL
- Team work and communication is strengthened through professional development of self and team members.
- Prepared and developed PowerPoint presentations for executive board meetings.
- Collaborated with Corporate and regional teams to determine real estate sales process and communication plan 387,000 sq foot facility.
- Organized and coordinated meetings, special events and quarterly claims meetings.
2011 - 2013
Administrative Assistant/Events Coordinator, Kelly Services - Columbia, SC
- Assisted with payroll and accounts receivable.
- Maintained an up-to-date training database.
- Scheduled appointments, meetings, and conferences, travel arrangements.
- Coordinated and managed the preparation and integration of the project management tracking software.
2003 - 2011
Switchboard Operator, Verizon - Ridgefield, NJ
- Answered and directed calls to proper departments.
- Respond to requests to page staff members as well as retrieval of executed pages.
- Dispatched appropriate emergency response in areas that did not have 9-1-1 emergency services.
- Executed daily operations of computer data-entry.

Skills

Real Estate
Conference Room
Public Safety
Billing Information
Patient Rooms
AIA
Patient Accounts
Patient Care
Special Events
CRM

Education

Some College Courses, Business (2003 - 2003)
Monroe College
Bronxville,

Billing/administrative assistant resume

Martha Diaz

(550) 555-1223 | mdiaz@example.com

Jacksonville, FL | 13822 S. Park St. - 28425

Work experience

2019 - Present
Billing/Administrative Assistant, Randstad USA - Jacksonville, FL
- Screened telephone calls, inquiries and requests, and handled them when appropriate.
- Support Staff to Human Resources Benefit Department.
- Assisted in developing and instituting standard operating procedures and obtaining ISO Certification
- Bridged cultural, consular and diplomatic outreach to the U.S., Canada, Caribbean Netherlands and Mexico Assist with travel arrangements/Passport/Visa.
- Produce reports, letters, and other documentation using word processing equipment.
2013 - 2019
Billing/Administrative Assistant, Kelly Services - Jacksonville, FL
- Prepared meeting materials for high-level meetings, took minutes as needed, and follow-up on action items.
- General office operations and customer service Operate up to 50 line switchboard, route calls, take message
- Bill Medicaid for PCS, Children Choice, PAS and LT Services.
2011 - 2013
Clerical/Administrative Assistant, Bank of America - Jacksonville, FL
- Detailed client performance reporting - Prepare presentation documents, special projects related to client, legal and compliance processes.
- Supported the Senior Vice President of General Accounting Operations and provide support to seven direct reports.
- Relieved management of administrative tasks by gathering, compiling and reporting information relevant to/for department.
- Manage calendars for three managers and two executive managers, including meetings / appointments and travel arrangements.

Skills

Supervisory Staff
Internet
Patient Care
Front Desk Operations
Medical Records
Word Processing
Special Events
A/P
Billing System
Insurance Companies

Education

High School Diploma, (2011 - 2011)
,

Billing/administrative assistant resume

Willie Ray

(430) 555-6836 | wray@example.com

Charlotte, NC | 4228 N. Elm Ave. - 94887

Work experience

2020 - Present
Billing/Administrative Assistant, Wells Fargo - Charlotte, NC
- Answered and directed telephone calls from a multi-line switchboard; update and maintain recordings for voice mail system.
- Coordinate mail distribution and courier services through DHL, USPS, and FedEx DHL, USPS.
- Provided technological and operational assistance during CMC hosted events of high volume.
- Create PowerPoint presentations for current clients and potential prospects.
- Coordinate travel arrangements for speaking engagements.
- Worked directly with managements, to implement daily activities, policies procedures and training for Security Personnel.
2019 - 2020
Work Study Administrative Assistant, Wells Fargo - Minneapolis, MN
- Edit and analyze data; ability to create PowerPoint presentations.
- Directed and coordinated activities of sales and other real estate activities for a brokerage firm.
2014 - 2014
Insurance Coordinator (Part-Time), Hilton Worldwide Holdings - New York, NY
- Assist front office persons, assign reservations on a daily,assist managers and front office supervisors among other tasks.
- Filed claims electronically Collected on patient accounts daily, within a timely manner Customer Service internal and external Aging Report-Spreadsheet reports weekly/monthly
- Enter patient demographics, insurance companies, referring physicians.
- Contacted insurance companies or agents for insurance information for each patient that was admitted.

Skills

Personnel Files
Insurance Companies
Computer System
Medi-Cal
Billing Process
Student Records
New Insurance Policies
CPT
Sales Floor
Dental Insurance

Education

Certificate, Liberal Arts (2013 - 2014)
City College of New York of the City University of New York, The
New York,

How to write a billing/administrative assistant resume

Craft a resume summary statement

Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in billing/administrative assistant-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some billing/administrative assistant interviews.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some billing/administrative assistant interviews.

Here are example skills to include in your “Area of Expertise” on a billing/administrative assistant resume:

Patients
Data Entry
Customer Service
Payroll
Scheduling Appointments
Medicaid
Front Desk
Medical Billing
CPT
Provides Administrative Support

Medical Charts
Insurance Claims
Patient Accounts
Insurance Verification
EOB
HIPAA
ICD-9
Telephone Calls
Patient Appointments
Patient Payments

Insurance Coverage
Insurance Eligibility
Medical Terminology
Billing Issues
Hippa
Patient Charts
Travel Arrangements
Accounts Receivables
Office Equipment
Administrative Tasks

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

With your most recent roles first, followed by earlier roles in reverse chronological order.
Job title, along with company name and location on the left.
Put the corresponding dates of employment on the left side.
Keep only relevant jobs on your work experience.

How to write billing/administrative assistant experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are effective examples from billing/administrative assistant resumes:

Work history example #1

Billing Specialist

Methodist Hospital

Assisted office manager in creating an HMO manual for physicians, staff and patients to utilize.
Serviced walk in and incoming calls from patients with inquiries to payments,itemized statements, and review of EOB's.
Calculated payment amounts to determine which charges are being paid on and how much on each when they are bundled together.
Validated ICD-9 procedure and diagnosis codes.
Identified and recommended process improvements in hospital-to-patient communication of ICD-9 coding-change protocol.

Work history example #2

Accounts Payable Clerk

Robert Half International

Corrected and processed daily punch details and bi-weekly payroll for a staff of approximately 1000 associates, both hourly and salaried.
Used QuickBooks Professional accounting software.
Reconciled Accounts payable transactions through QuickBooks and organization-specific information systems for non-profit clients with multiple divisions throughout various jurisdictions.
Developed and updated accounting procedures to capture cost data for a wireless service provider.
Utilized Microsoft Excel, Word and Outlook as well as proprietary software during my time at the IRS.

Work history example #3

Switchboard Operator

Virginia Department of Education

Utilized standard operating procedures, effective crew resource management, communication and procedures specified in the company operation manual.
Initiated hospital codes for safety and demonstrated effective verbal communication while directing incoming calls from patients and physicians.
Selected for detail in civilian organization to teat prototype communication equipment, due to experience as Fire Direction Center radio-telephone operator.
Planned and supervised telecommunication equipment inspections, ensuring quality of service and higher operational effectiveness.
Repaired, installed, and maintained the Red-Comm and PBX systems.

Work history example #4

Billing/Administrative Assistant

River City Staffing

Recorded/maintained accounts payable and accounts receivable by investigating business transaction discrepancies via QuickBooks.
Maintained significant client interactions and communications with varying management levels.
Recorded workers time in EDSNET payroll system.
Researched and submitted optimal methods of communication to consultants.
Verified patient insurance, eligibility and EOB's for payments and denials accordingly.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from billing/administrative assistant resumes:

Some College Courses in criminal justice

Western Washington University, Bellingham, WA

2007 - 2007

Associate's Degree in business

Pennsylvania State University, Main, PA

2008 - 2010

Highlight your billing/administrative assistant certifications on your resume

If you have any additional certifications, add them to the certification section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your billing/administrative assistant resume:

Certified Billing and Coding Specialist (CBCS)
Medical Assistant
Certified Medical Administrative Assistant (CMAA)
Certified Nurse Assistant (CNA)
Certified Management Accountant (CMA)
Dental Assistant (RDA)
Certified Professional Biller (CPB)
Certified Medical Office Manager (CMOM)
Word 2010 Certification
Certified Medical Insurance Specialist (CMIS)

Updated March 26, 2025

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