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The differences between billing analysts and collections coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a billing analyst, becoming a collections coordinator takes usually requires 6-12 months. Additionally, a billing analyst has an average salary of $51,544, which is higher than the $37,938 average annual salary of a collections coordinator.
The top three skills for a billing analyst include customer service, patients and billing issues. The most important skills for a collections coordinator are customer service, patients, and phone calls.
| Billing Analyst | Collections Coordinator | |
| Yearly salary | $51,544 | $37,938 |
| Hourly rate | $24.78 | $18.24 |
| Growth rate | -3% | -8% |
| Number of jobs | 30,566 | 40,113 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 48% |
| Average age | 46 | 46 |
| Years of experience | 2 | 12 |
A billing analyst is responsible for supporting the operations of an accounting department, evaluating and issuing invoices, and analyzing the financial transactions of the company. Billing analysts assist with creating financial statements and reports, managing billing discrepancies, updating recent account statements on the company's database, and checking the accuracy of balance sheets. A billing analyst must have excellent analytical skills, as well as the knowledge of the accounting principles, performing account reconciliations, processing receivables, and tracking clients' billing statements.
Usually working alongside a company's account receivables team, a collections coordinator is in charge of developing strategies to optimize the payment collection operations. Among their responsibilities include reaching out to clients through calls or correspondence to remind them of their payment obligations, arranging appointments, processing payments, arranging payment terms, and researching a client's communication information such as cellphone number, address, or email. Moreover, a collections coordinator must maintain an active communication line with staff while promoting and enforcing the company's policies and regulations.
Billing analysts and collections coordinators have different pay scales, as shown below.
| Billing Analyst | Collections Coordinator | |
| Average salary | $51,544 | $37,938 |
| Salary range | Between $35,000 And $73,000 | Between $30,000 And $47,000 |
| Highest paying City | Washington, DC | New York, NY |
| Highest paying state | Alaska | Connecticut |
| Best paying company | Meta | University of California, Berkeley |
| Best paying industry | Finance | Professional |
There are a few differences between a billing analyst and a collections coordinator in terms of educational background:
| Billing Analyst | Collections Coordinator | |
| Most common degree | Bachelor's Degree, 59% | Bachelor's Degree, 48% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between billing analysts' and collections coordinators' demographics:
| Billing Analyst | Collections Coordinator | |
| Average age | 46 | 46 |
| Gender ratio | Male, 29.7% Female, 70.3% | Male, 26.6% Female, 73.4% |
| Race ratio | Black or African American, 11.3% Unknown, 4.4% Hispanic or Latino, 18.4% Asian, 7.3% White, 57.7% American Indian and Alaska Native, 0.9% | Black or African American, 12.1% Unknown, 4.1% Hispanic or Latino, 20.8% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 8% |