Billing analyst job description

Looking for an opportunity where success comes naturally? Then you may have found your crew. We're looking for a Billing Analyst to join our team.
Here's what you'd do:


The Billing Analyst will ensure customers are correctly setup and are billed accurately and timely, according to Company guidelines and customer contract terms, including compliance with all relevant internal controls and documentation requirements. Additionally will validate annualized revenue is recognized and billing is setup appropriately for contract related jobs according to our Company policy and any problems or questions relating to this reconciliation are resolved or answered.


You'd be responsible for:


Setup jobs for new contracts Communicate with customers and field facing team members Setup billing for new and renewing jobs Perform billing, revenue recognition, and contract reconciliation Read and interpret contract language and translate to revenue and billing transactions Understand complex billing scenarios Answer accounting and financial questions by researching and interpreting data Manage workflow queue and manage exception report/trackers Accurately and completely document all communications, outcomes, and job reconciliations Provide audit support to internal/external auditors Assist branches and other cross-functional teams with accounting related questions Various projects as assigned by department


You might be a good fit if you have:


Minimum of 1 year experience or equivalent experience within BrightView performing billing and revenue analysis Bachelor's degree in Accounting is preferred but not required Strong multi-tasking skills with the ability to work in fast paced environment Strong verbal and written communication skills Excellent analytical skills Precise, dead-line driven team member with strong organizational and project management skills Familiarity with accounting and corporate finance principles and procedures Proficient in Microsoft Office (Excel, Word, Outlook) A team player and supportive business partner attitude


And while not mandatory, it would be great if you also have:


JDE or Oracle experience


Here's what to know about working here:


At BrightView, we're a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you're looking to join a crew of talented go-getters who tackle big vision projects other companies could only dream of, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.

In addition to industry-leading development opportunities, you'll also have benefits and perks like:

Competitive salary Paid time off Medical, dental, and vision insurance


Think you've found your crew?


BrightView is an Equal Employment Opportunity and E-Verify Employer.

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise, and local operations globally.

Provide superior customer service to direct billed clients of Chubb, including, Commercial Risk Services, Casualty Risk, A&H, Westchester, Small Commercial, and other Chubb divisions. Effectively handle and respond to phone and email inquiries from business partners, agents, and insureds in a call-center environment. In addition, the team resolves discrepancies and processes financial transactions, including customer-assisted payments, disbursements, transfers, stop payments, voids, etc.
:

Billing Services Analyst - Requesting your approval to backfill for the PRS Billing services role in the US Producer bill team Responsible for the billing and collection of Personal Lines policies consisting of the following:


Book assignment comprised of 50% of the volume handled in Producer Bill
8,000 policies consisting of 45,000 transactions totaling $44 million (As of May 2021, Closing) Requires extensive knowledge in Personal Lines High Net Worth and high-profile clients requiring high-level customer service Multiple types of personal lines policies require knowledge of several different receivable and inquiry systems Extensive direct communication with the agent by phone/email Minimal offshore collector assistance Manual follow-up and past due notices Cancellation notices issued manually - must work through each discrepancy/non-pay with agent and branches Distinct workflows to support the various types of personal lines policies and programs Hub Price Waterhouse (Payroll Deductible Program)-Very large volume and manual process of reconciling account of small-dollar premiums



Qualifications:



Minimum Qualifications



College preferred in Accounting or Finance or 2+ years of customer service/financial services experience. Strong written and verbal communication skills. Excellent interpersonal skills to effectively provide accurate and timely responses to internal and external customers. Ability to work effectively in a customer-oriented and team-based environment. Ability to quickly build relationships with ACE underwriters and servicing agents and work closely with them to resolve policy discrepancies. Strong research and analytical skills. Ability to effectively prioritize daily work efforts. Ability to acclimate self to new systems quickly and proficiently. Proficient in Microsoft Word and Excel.
Ability to deal with time pressures and multiple priorities.
Proficient or knowledge of Chubb systems CBS, BCWS, CUW, and GENIUS; or Ability to acclimate to new systems quickly and proficiently. Proficient in Microsoft office systems (Word, Excel, etc.) and demonstrated aptitude to learn specific technology Excellent analytical, research, and problem-solving skills are required.



Chubb strives to offer a diverse and inclusive and rewarding work environment.Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills.We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.

We have 15-years' experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction-giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.

We're a $1.5 billion company that's growing at 30+% annually and we're expanding our Finance Operations Team to make sure we stay ahead of the competition.
Acquire BPO is currently looking for Revenue Operations Billing Analyst to support us, RingCentral:

The Revenue Operations Billing Analyst is responsible for ensuring inquiries from customers, sales and other departments are being actioned timely. The Analyst will be required to provide assistance in customer-related transactions and disputes to accommodate billing solutions.

To succeed in this role you must have experience in:

Handling and analyzing daily billing cases being assigned to the queue per territory. Assisting customers through email or call regarding their billing concerns.Calculate price variance for incorrect billing sent to the customer.Provide assistance for Ad Hoc projects.

Desired Qualifications:

Has good communication skills.Knows how to review and assist with Professional Service and Contact Center billing.Knows how to reconcile and review invoices being disputed.Knows how to Calculate price variance for incorrect billing sent to the customer.

What we offer:

We offer all the work/life benefits you could ever want, (and none of the micromanagement.)
Flexible work arrangement (Hyrbid Set Up) Comprehensive HMO package (medical and dental) Personal Time Off LeavesQuarterly Performance BonusEmployee Assistance and Wellness Programs

To know more about the Acquire-RingCentral Manila collaboration, you may visit www.ringcentral.com.ph

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