How to hire a billing and insurance coordinator

How to hire a billing and insurance coordinator, step by step

Here's a step-by-step billing and insurance coordinator hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a billing and insurance coordinator job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new billing and insurance coordinator
• Step 8: Go through the hiring process checklist

What does a billing and insurance coordinator do?

Post a billing and insurance coordinator job for free, promote it for a fee

Post free

1. Identify your hiring needs

   Before you post your billing and insurance coordinator job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a billing and insurance coordinator for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect billing and insurance coordinator also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of billing and insurance coordinators.

   Type of Billing And Insurance Coordinator	Description	Hourly rate
   Billing And Insurance Coordinator	Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.	$12-28
   Account Representative	Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly... Show more	$12-24
   Customer Service And Billing	A customer service and billing worker primarily assists customers when it comes to billing matters. They answer calls or correspondence from customers to identify their needs, respond to inquiries, discuss product or service specifications, manage billing arrangements, provide price quotes, and offer other services... Show more	$12-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Customer Service
   • Data Entry
   • Billing System
   • Billing Issues
   • Medical Billing
   • CPT
   • Medicaid
   • Customer Accounts
   • Billing Process
   • Financial Reports
   • Appeals
   • Patient Accounts
   • Elite

   Check all skills

   Responsibilities:

   • Develop a database to maintain/update all manage care, Medicare and Medicaid fee schedules for accessibility by physicians and administrators.
   • Look up for ICD-9 codes charges on a daily basic to verify that physicians post charges.
   • Enter new and verify insurance information, putting in ICD-9 codes, correcting location and too late to bill.
   • Instruct and supervise support staff in accurate CPT and ICD9 coding for the oncology department of a large medical clinic.
   • Research and resubmitted reject claims with correct diagnosis, CPT codes and erroneous demographics for deny charges to insurances for reprocessing.
   • Maintain strict patient confidentiality and adhere to HIPAA guidelines/regulations.

   More billing and insurance coordinator duties

3. Make a budget

   Including a salary range in your billing and insurance coordinator job description is one of the best ways to attract top talent. A billing and insurance coordinator can vary based on:

   • Location. For example, billing and insurance coordinators' average salary in new mexico is 66% less than in district of columbia.
   • Seniority. Entry-level billing and insurance coordinators 55% less than senior-level billing and insurance coordinators.
   • Certifications. A billing and insurance coordinator with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a billing and insurance coordinator's salary.

   Average billing and insurance coordinator salary

   $41,141yearly

   $19.78 hourly rate

   ---

   Entry-level billing and insurance coordinator salary

   $27,000 yearly salary

   Updated January 22, 2026

   Average billing and insurance coordinator salary by state

   Rank	State	Avg. salary	Hourly rate
   1	District of Columbia	$98,383	$47
   2	Maryland	$74,299	$36
   3	New Jersey	$71,320	$34
   4	Pennsylvania	$68,218	$33
   5	New York	$66,227	$32
   6	California	$63,749	$31
   7	North Carolina	$60,291	$29
   8	Michigan	$59,409	$29
   9	Illinois	$57,841	$28
   10	Massachusetts	$56,955	$27
   11	Ohio	$52,454	$25
   12	Kentucky	$49,272	$24
   13	South Carolina	$45,366	$22
   14	Indiana	$45,004	$22
   15	Florida	$44,491	$21
   16	Minnesota	$44,256	$21
   17	Georgia	$43,260	$21
   18	Iowa	$42,995	$21
   19	Washington	$42,340	$20
   20	Arizona	$41,439	$20

   Average billing and insurance coordinator salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Kane Russell Coleman Logan	$139,097	$66.87
   2	Ropes & Gray	$137,838	$66.27	9
   3	Wilson Elser Moskowitz Edelman & Dicker Llp	$91,694	$44.08	6
   4	Hill International	$82,588	$39.71
   5	Kent Daniels & Associates	$78,746	$37.86	7
   6	Weichert	$73,988	$35.57	2
   7	Olsson	$73,074	$35.13	7
   8	Zimmerman Advertising	$72,617	$34.91
   9	C-4 Analytics	$67,023	$32.22
   10	Pharmaceutics International	$66,372	$31.91
   11	Power International Holding	$65,478	$31.48
   12	ADT Security Services	$65,422	$31.45
   13	Anheuser-Busch	$63,621	$30.59
   14	Latham & Watkins	$62,814	$30.20	5
   15	Promotion Execution Partners	$62,554	$30.07
   16	Bohler	$60,761	$29.21
   17	John B. Sanfilippo & Son	$55,508	$26.69
   18	National Financial Network	$53,813	$25.87	11
   19	Wellpath	$50,709	$24.38	2
   20	Davis-Ulmer Sprinkler Co.	$50,134	$24.10

4. Writing a billing and insurance coordinator job description

   A billing and insurance coordinator job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a billing and insurance coordinator job description:

   Billing and insurance coordinator job description example

   Job DescriptionWorking closely with and reporting to the Operations Manager this position is responsible for overseeing all aspects of insurance related issues across MGH Urology while providing functional guidance to Patient Service Coordinators (Urology Care Team Coordinators). Insurance-related processes include but are not limited to prior authorization management for clinic-based procedures, Urology-ordered radiology tests and NWH-based OR cases, denial management, and development of billing-related processes and training of support staff. The Prior-Authorization/Billing Coordinator serves as the primary contactbetween MGH Urology and the PBO (Professional Billing Office) for all aspects relating to billing.
   
   In collaboration with the Operations Manager will support the development of and operationalization of processes related to the obtainment of prior authorizations for clinic-based procedures, NWH-based OR cases, prescriptions, radiology studies and other common prior auth needs for MGH Urology
   
   As a critical thinker will make recommendations to enhance existing processes as well as help to develop and implement new processes to protect and increase reimbursement.
   Assists with the communication of policy and procedure changes to staff Proactively identifies sources of issues and communicates these to the appropriate parties. Provides staff updates on new initiatives in partnership with the PBO to improve billing performance and collections while reducing denials Establishes and maintains collaborative relationships with Faculty, APPs, and internal staff and major payors Under the direction of the Operations Manager, updates forms, prior authorization materials and processes to be used by the department Implements and maintains payer-specific electronic portals to support efficient and effective completion of prior authorizations and certifications In partnership with the PBO Billing Manager, assists with reviewing statistical reports including but not limited to: missing referrals open encounters number of outstanding provider applications monthly write-offs payer rejections Understands financial services and self-pay resources and provides patients with relevant information Understands HMO, Managed Care and other third-party insurers. Functions as a resource for patients and staff around managed care plans, insurance and referral/prior authorization issues and possesses the ability to perform electronic insurance verification In partnership with the MGPO Professional Billing Office (PBO), maintains a list of MGH-accepted insurance plans and master charge lists and cost estimates for patient visits Serves as a resource to Urology Care Team Coordinators for all prior authorization-related questions. Provides process training as necessary Monitors Epic encounter completion and ensures encounter closing with providers to ensure timely completion of notes and billing In conjunction with respective Care Team Coordinators, reviews upcoming clinic schedules to ensure all scheduled patients have appropriate insurance coverage, authorizations and referrals in place. Creates financial waivers and manages the collection of fees from self-pay patients ahead of their visit Works closely with Department leadership and the MGPO PBO to ensure all providers (MDs and APPs) are properly enrolled with payers Answers Hospital and MGPO billing questions regarding encounters Maintains and manages reports from MGPO and hospital denials and claims that require further review, documentation and resubmission. Works with patients to resolve billing problems Provides excellent customer service to patients, staff and insurers Performs all other duties as assigned including all aspects of the Patient Services Coordinator
   
   Qualifications
   Ability to successfully manage numerous tasks simultaneously Effective communication and analytical skills. Ability to provide support, direction, and development of staff. Ability to conduct training sessions Ability to make decisions quickly and independently. Ability to provide guidance in a work environment. Knowledge of computer-based software programs such as Excel, MS office, and MS Word, EPIC High School diploma required, Bachelor's Degree preferred
   
   EEO Statement
   Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged. Partner's Healthcare is acting as an Employment Agency in relation to this vacancy.

   Copy this example

   

5. Post your job

   There are a few common ways to find billing and insurance coordinators for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your billing and insurance coordinator job on Zippia to find and recruit billing and insurance coordinator candidates who meet your exact specifications.
   • Use field-specific websites such as efinancialcareers, financialjobsweb.com, careerbank, financial job bank.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with billing and insurance coordinator candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new billing and insurance coordinator

   Once you've selected the best billing and insurance coordinator candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   To prepare for the new billing and insurance coordinator first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire a billing and insurance coordinator?