Billing and insurance coordinator resume examples from 2026

Land interviews using Zippia's AI-powered resume builder.

Create my resume See all templates

Updated March 26, 2025

7 min read

All resume examples

Billing and insurance coordinator resume

Richard Long

(590) 555-2289 | rlong@example.com

San Jose, CA | 38092 N. Maple Ave. - 36181

Work experience

2019 - Present
Billing And Insurance Coordinator, FedEx - San Jose, CA
- Rectified outstanding account balances by inputting payments for services rendered.
- Achieved all quarterly sales goals and requirements.
- Direct communication with customer regarding Lot Rejection RMA's.
- Ensured package sort was conducted in a timely fashion in accordance with load plan for aircraft and trucks.
- Serviced a high volume of calls from customers in a call center environment.
- Work with Auto Insurance companies to ensure that correct insurance policies are selected and total losses are correctly paid to Nissan.
2017 - 2019
Billing Department Supervisor, Bay Area Community Services - San Jose, CA
- Generated HICFA's using CPT codes, and did follow up calls with insurance companies and patients.
- Use Quickbooks and other professional programs to create high-dollar invoices in the accounting and finance department.
- Print and mail HCFA 1500 forms.
2011 - 2012
Medical Collector (Part-Time), Bay Area Community Services - San Jose, CA
- Collected Federally Defaulted student loans.
- Establish credit limits on customer accounts.
- Worked claims top to bottom for payment, called insurance companies and researched old accounts.

Skills

Medical Records
CMS
Client Billing
Insurance Companies
Telephone Calls
Billing Purposes
Health Care
Delinquent Accounts
Medical Accounts
Billing Information

Education

Associate's Degree, Business (2010 - 2012)
San Jose State University
San Jose,

Billing and insurance coordinator resume

Kevin Wilson

(500) 555-3755 | kwilson@example.com

Macon, GA | 88313 W. First Ave. - 55643

Work experience

2018 - Present
Billing And Insurance Coordinator, Ricoh - Macon, GA
- Obtain and verify purchase orders and other billing information, as necessary, from customers and other Ricoh personnel.
- Research customer accounts and handle tickets that are entered for specific customer issues.
2017 - 2018
Billing Assistant, American Family Insurance - Madison, WI
- Corrected and resent members to CMS with 4RX discrepancies Ensured each MAPD/PDP member touched had correct LIS level, per MARX.
- Identified, analyzed all types of forms or invoice vouchers required by insurance companies and government agencies.
2012 - 2012
Medicare Specialist (Part-Time), WPS Health Insurance - Madison, WI
- Research and validate physician/supplier enrollment data by applying appropriate Medicare regulations.
- Resolve billing issues by contacting providers and other insurance companies.
- Collected and verified insurance information from a myriad of different insurance companies.
- Provided exceptional written and verbal communication.
- Created and conducted Microsoft Word, Excel and PowerPoint presentations used for business development.

Skills

Medicare
Client Billing
Delinquent Accounts
Prescription Drug Plans
Special Projects
Physician Offices
Medicaid
Patient Accounts
Accurate Information
Customer Accounts

Education

Certificate, Biology (2011 - 2012)
University of Wisconsin Colleges
Madison,

Billing and insurance coordinator resume

Ryan Spencer

(310) 555-0009 | rspencer@example.com

Killeen, TX | 37659 S. Second Rd. - 25403

Work experience

2017 - Present
Billing And Insurance Coordinator, Teleperformance - Killeen, TX
- Assisted customers with the options of paying their bills online, via internet, and the automated system (I.V.R.)
- Managed customer accounts for Century Link, Verizon and Directv.
2016 - 2017
Medicare Billing Specialist, UT Southwestern Medical Center - Irving, TX
- Build relationships with customers through constant communication via email and phone.
- Reviewed patient medical records and assigned codes to diagnoses and procedures performed so facility can bill insurance.
- Collected up to $5MM in personal insurance protection (PIP) and non-PIP Medicare revenue each month.
- Transmit correspondence or medical records by mail, e-mail, or fa Cx.
- Contacted doctors offices to verify patient information and obtain medical records.
2006 - 2016
Insurance Billing Clerk, Verizon - Irving, TX
- Implemented rates in complex billing systems for Internet, Voice, Colocation, and Security Service products.
- Answered telephone calls * Conducted scheduling * Monitored 75 Customer Service Representatives * Opened office * Printed reports and schedules

Skills

Collection Process
Medical Records
Patient Demographics
New Insurance Policies
Elite
Client Billing
Financial Statements
Patient Accounts
Medicare
Patient Care

Education

Some College Courses, Accounting (2006 - 2006)
University of Houston
Houston,

Billing and insurance coordinator resume

Lauren Perkins

(360) 555-4816 | lperkins@example.com

Baltimore, MD | 76819 S. Main St. - 26617

Work experience

2012 - Present
Billing And Insurance Coordinator, Social Security Administration - Baltimore, MD
- Trained newly hired patient account representatives.
- Implemented HIPAA guidelines when obtaining medical records.
- Recommended changes to Medicare or Medicaid policy or operations.
- Provided quality customer service for sales and clients direct including report management, data entry Manage and report local billing information.
- Called insurance companies to assure payment of claims.
2002 - 2012
Insurance Specialist, Social Security Administration - Baltimore, MD
- Evaluate and reviewed Medicare and Medicaid program policy issues to draft policy documents, regulations, or procedures.
- Implemented HIPAA guidelines when obtaining medical records.
1997 - 1997
Group Billing Coordinator (Part-Time), Big Lots - Columbus, OH
- Prepared monthly financial statements to be sent to the corporate office.
- Trained employees on processing procedures and customer service.
- Implement policies to make the billing process more efficient.
- Provide QuickBooks support and training when needed.
- Request for Authorization visits or extensions to all health insurance companies.
- Responded to legal, financial and compliance-related telephone calls in a high volume atmosphere.

Skills

New Billing System
Insurance Companies
CMS
EOB
Delinquent Accounts
Telephone Calls
Medical Records
Financial Statements
Elite
Medi-Cal

Education

Some College Courses, Business (1997 - 1997)
Ohio State University
Columbus,

Billing and insurance coordinator resume

Gabriel Hall

(570) 555-0925 | ghall@example.com

Jacksonville, FL | 58195 S. Maple Ln. - 64904

Work experience

2011 - Present
Billing And Insurance Coordinator, Comcast - Jacksonville, FL
- Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
- Provide account management back up support for CRM System and Sales look.
- Addressed customer concerns and issues concerning their billing statements and service.
- Assisted supervisor with special projects.
- Bill to all insurance companies including Workers Comp.
2009 - 2011
Billing Specialist, Spectrum - Vancouver, WA
- Process payments pertains to customer bill.Explain customer billing process and payment process to customers via telephone.Upgrade cable services per customer requests.
- Service Technician Installed telephone, internet, and cable services into customers homes.
- Accept and apply payments to customer accounts.
- Initiated cable, internet, processed and submitted orders
- Audit invoices and statements ?Reconcile all receivables to customer accounts within established deadlines and resolving any discrepancies or collection issues
- Copy medical records; scan patient charts Pull test results from computer Perform billing
2001 - 2009
Registrar, Group Health Cooperative - Seattle, WA
- Input of all patient demographics and insurance updates.
- Registered and verified patient demographics and insurance information.
- Worked daily in a highly stressful environment with the ability to multitask and provide excellent customer service to patients and their families
- Served as patient advocate providing customer service and ensuring questions/concerns were addressed.
- Worked in the Lab, Emergency Room, Same Day Surgery areas.
- Communicate with patients and their families to compile information vital to patient care, then verify and disseminate as needed.

Skills

Delinquent Accounts
Unpaid Claims
Hospital Policies
Medicaid
Insurance Companies
High Volume
Billing Information
Quickbooks
PBX
CMS

Education

Master's Degree, English (2000 - 2001)
University of Washington
Seattle,
Bachelor's Degree, Writing (1997 - 2000)
University of Washington
Seattle,

How to write a billing and insurance coordinator resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the billing and insurance coordinator role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in billing and insurance coordinator-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These tips will help you demonstrate why you are the perfect fit for the billing and insurance coordinator position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

List the right project manager skills

Your Skills section is an easy way to let recruiters know you have the skills to do the job. Just as importantly, it can help your resume not get filtered out by hiring software. Here is how to make the most of your skills section and make sure you have the right keywords:

Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
Put all relevant hard and soft skills in your skills section.
Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.

These five steps should give you a strong elevator pitch and land you some billing and insurance coordinator interviews.

Here are example skills to include in your “Area of Expertise” on a billing and insurance coordinator resume:

Patients
Customer Service
Data Entry
Billing System
Billing Issues
Medical Billing
CPT
Medicaid
Customer Accounts
Billing Process

Financial Reports
Appeals
Patient Accounts
Elite
Insurance Verification
Client Invoices
Medical Claims
Patient Charts
Client Billing
Electronic Billing

Patient Billing
ICD-9
HIPAA
Cash Receipts
Accounts Receivables
Patient Payments
Charge Entry
ICD-10
Billing Inquiries
Insurance Eligibility

Zippia’s AI can customize your resume for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the billing and insurance coordinator position. Here is how to most effectively structure your work experience:

List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs.

How to write billing and insurance coordinator experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are effective examples from billing and insurance coordinator resumes:

Work history example #1

Sales/Marketing

American Airlines

Championed innovation in customer service resolution, including social media channels such as Facebook.
Prepared proposals in response to RFP requests utilizing yield analysis, return on investment, and risk models.
Developed/implemented programs and negotiated contracts to increase revenue through corporate, leisure, group travel and promotional opportunities.
Traveled to Quito Ecuador to manage opening of Latin American site.
Coached and trained account sales managers on all aspects of value-based selling and salesforce.com.

Work history example #2

Billing And Insurance Coordinator

UnitedHealth Group

Reviewed online CPT and ICD9 medical codes and HCFA forms sent by providers to determine proper benefit allocation.
Managed the CPT/Diagnosis Codes verification, researching and verifying unpaid Medicare/Third Party Claims.
Compiled monthly billing statements and maintained records for Medicaid, private pay and Medicare residents.
Completed all corrections and communicated with the Payroll department regarding appropriate changes.
Performed appropriate follow-up for missing data elements such as CPT, HCPCS, ICD-9 codes and modifiers.

Work history example #3

Junior Accountant

Target

Partnered with the HQ Expense Planning team to develop a new A/P cost center structure to support the transition to SAP.
Prepared and booked journal entries into Peachtree Accounting software.
Ensured Target Corporation brand was maintained through management of all billing statement inserts and statement overprint messages.
Managed the collection of lien waivers from subcontractors and vendors to be submitted with the AIA billings.
Handled monthly journal entries and performed monthly bank reconciliations utilizing QuickBooks; ensured data accuracy and consistency.

Work history example #4

Collections Associate

Citi

Prepared statements, received payments, initiated additional collection proceeds, and diligent record keeping of all verbal and written communications.
Maintained customer account information, using proprietary software to document call results and important client communications.
Trained new employees on collections systems, FDCPA compliance, and state regulations.
Worked closely with the magistrate offices, bankruptcy attorneys, and the branch offices .
Coordinated incoming / outgoing communications between technicians, clients, and routing center.

Zippia’s AI can customize your resume for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from billing and insurance coordinator resumes:

Associate's Degree in business

San Jose State University, San Jose, CA

2010 - 2012

Certificate in biology

University of Wisconsin Colleges, Madison, WI

2011 - 2012

Highlight your billing and insurance coordinator certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your billing and insurance coordinator resume:

Certified Billing and Coding Specialist (CBCS)
Certified Medical Office Manager (CMOM)
Certified Management Accountant (CMA)
Certified Coding Specialist (CCS)
International Accredited Business Accountant (IABA)
Certified Professional Biller (CPB)
Certified Medical Insurance Specialist (CMIS)
Nationally Certified Medical Office Assistant (NCMOA)
Registered Medical Assistant
Certified Clinical Medical Assistant (NHA)

Zippia Careers
Resume
Office and Administrative Industry
Billing And Insurance Coordinator
Billing And Insurance Coordinator Resume

Updated March 26, 2025

Browse office and administrative jobs