ABOUT US Franklin Park Conservatory and Botanical Gardens offers world-class horticulture, art & nature-based exhibitions and educational programs. The 13-acre indoor and outdoor facilitysituated two miles from downtown Columbusfeatures glasshouses including the historic John F. Wolfe Palm House; botanical gardens including the Scotts Miracle-Gro Foundation Childrens Garden and Scotts Miracle Gro-Foundation Community Garden Campus; and event venues. The Conservatory is home to the largest collection of Chihuly glass in a botanical garden and Light Raiment II by internationally renowned artist James Turrell. Committed to the community, the Conservatory strives to provide an accessible and welcoming experience to all.
MISSION
As a premier botanical garden destination, we connect people to nature and create life enhancing experiences.
VISION
Envision a world that celebrates nature as essential to the human experience.
JOB SUMMARY
The Scheduling and BillingAssistant is primarily responsible for managing the registration of school field trips and handling the associated administrative tasks, including processing payments and assisting with accounting duties to ensure timely and accurate payment processing. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with both school representatives and internal teams.
The ideal applicant is organized, adept at navigating software and possesses a keen interest in providing excellent customer service to schools and other student organizations.
The applicant must enjoy working collaboratively in a close-knit team environment and assisting members of the Community Outreach and Education department where needed.
Additional Information: This is a full-time, non-exempt position. This position is eligible for the Conservatory's benefit package offered to full-time employees, which includes medical, dental and vision insurance, company paid Life/AD&D/Short-Term and Long-Term Disability insurance, participation in the Ohio Public Employees Retirement Program (OPERS), optional 457(b) Deferred Compensation plan, generous Paid Time Off (PTO), and complimentary membership to the Conservatory.
Compensation: $19/hour
RESPONSIBILITIES
Under the direction of the School Program Manager:
* Schedules and registers schools for field trip programs and off-site programs.
* Assists with the logistics for school programs on-site (greeting busses, coordinating with other departments, communicating with education staff).
* Handles basic school program accounting tasks including: issuing invoices, following up on outstanding payments, ensuring all payments are recorded correctly, assisting in reconciling accounts, resolving payment discrepancies, and preparing financial reports related to school program payments.
* Interacts with school personnel and other organizations to ensure a successful experience for students and teachers (calling teachers to resolve scheduling conflicts, answering phone inquiries, responding to voicemails, etc.)
* Tracks expenses, participation, statistics and trends related to all programming as applicable.
* Occasionally assists with the delivery of educational programming as assigned for Pre-K through grade 12.
* Performs other duties as assigned.
KNOWLEDGE AND EXPERIENCE REQUIRED
* High School Diploma/GED required. An Associates or Undergraduate Degree in a related field is a bonus.
* Administrative work experience is required with a basic understanding of accounting processes.
* 1-3 years experience working in an educational and/or recreational setting is desirable.
SKILLS REQUIRED AND RESULTS TYPICALLY ACHIEVED
* Ability to learn and navigate multiple software platforms (Event Manager, Volgistics and Tessitura) and enter data with high degree of accuracy.
* Proficient with Google Suite (Docs, Sheets, Slides, etc.).
* Proficient in teleconferencing software programs (Zoom).
* Possesses a professional demeanor and highly developed interpersonal skills.
* Ability to maintain accurate records, databases, and documents, and to meet deadlines and stay on an exact schedule of events.
* Ability to occasionally assist with educational programming.
* Ability to pass a background check and fingerprinting.
* Ability to work a flexible schedule (weekends, evenings, and holiday sometimes required).
EEO Statement:
Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer. The Conservatory does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status. The Conservatory values diversity and is committed to creating an inclusive environment for all employees.
$19 hourly 11d ago
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Billing Specialist
Squire Patton Boggs 4.9
Columbus, OH
Job Title
Billing Specialist
Ref No.
COL5041
Job Location
Columbus
Work Type
Full Time
Description
Squire Patton Boggs is one of the world's strongest integrated legal practices. With over 1,500 lawyers spanning more than 40 offices across four continents, the firm is renowned for its local connections and global influence, delivering comprehensive legal services across North America, Europe, the Middle East, Asia Pacific, and Latin America.
We are seeking a qualified CSR (Client Services Representative) in our Columbus, OH office to provide full service administrative financial support to assigned attorneys and/or legal assistants of the Firm; speak with clients, record information into the Firm's accounting system, compile data and prepare bills. This position requires advanced client service skills, extensive law firm financial billing and collections experience, superior judgment and the ability to work with minimal supervision and assistance.
Job responsibilities include, but are not limited to:
Provide billing and financial support to assigned billing attorneys
Input and maintain client billing guidelines as applicable
Prepare and present pre-bills to attorneys in accordance with client matter billing terms
Process edits, post invoices and forward final bills to billing attorney and/or client as directed
Prepare and review accounts receivable and WIP reports and assist with collections process
Review all New Account Memoranda for completeness and open new client matters
Reviews and processes Accounts Payable (AP) and Accounts Receivable (AR) as needed
Assist attorneys with monitoring hours, realization or other financial analysis as it pertains to fixed-fee or other alternative fee arrangements
Qualified candidates must have an A.A. or equivalent from a two-year college or technical school; at least one-year related experience in a large law firm; or equivalent combination of education and experience. Proficiency in Aderant Expert, 3E or similar time and billing software and knowledge of electronic billing systems is preferred.
We offer excellent benefits, competitive compensation, and the opportunity to work in a professional, collaborative work environment.
Squire Patton Boggs is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion or creed, sex, national origin, citizenship status, sexual orientation, gender identity, disability, veteran status, or any other condition protected by applicable law. This non-discrimination policy applies to all aspects of employment.
#LI-MK1
Location: Columbus, OH (this a hybrid position and candidate must reside within a 50-mile radius of ORC's Columbus, OH office) Schedule: Full-time, Exempt | Report to local ORC office as requested Compensation: $58,000-$65,000 per year
Why Join ORC?
The Right Work. The Right People. The Right Culture.
Right of Way is where infrastructure meets innovation-shaping roads, utilities, and communities for the future. At ORC, we offer more than a job-we offer purpose, stability, and growth. You'll join a team that values collaboration, workplace flexibility, and long-term opportunity.
What We Offer
Competitive base pay
Health, dental, and vision benefits
401(k) with company match and disability coverage
Paid time off, sick time, and holidays
Tuition reimbursement and professional training
Recognition programs and growth opportunities
Free Calm membership for you and up to five others
What You'll Do
Generate accurate project financial reports and monitor overall project financial performance
Identify unusual financial activity, investigate variances, and address discrepancies in project reporting
Approve project-related expenses and ensure timely billing and collection of payments
Review and correct company expense reports, ensuring compliance with accounting standards
Set up new vendors in the accounting system and maintain accurate vendor information
Notify managers of potential budget issues and provide guidance on financial discrepancies
Serve as an intermittent assistant to the accounting department, supporting various administrative and financial tasks as needed
We Are Looking for Someone Who
Can manage deadlines and prioritize effectively while maintaining confidentiality
Has a responsible and organized approach to work
Is a problem solver with attention to detail
Has a strong sense of discretion and professionalism
Can communicate clearly and effectively, both verbally and in writing
Can work independently and as part of a team
Has a professional demeanor and ability to interact with all levels of the organization
Minimum Requirements
Bachelor's degree
Minimum of (2) two years of experience in a project related accounting position
Proficient in automated accounting and project management software; including Project, Billing and AR Reporting
Must be proficient with MS Office Suite, specifically Excel, Word, and Outlook
Must have an iOS or Android smartphone to be able to access ORC's systems
Comfortable working in an electronic environment
Valid driver's license required
Relocation and/or per diem are not provided for this position.
Ready to Apply?
Make your mark on projects that matter. Apply now to join a supportive team that invests in your future.
Our job titles may span more than one career level. Compensation for this position is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for benefits and employee travel reimbursements.
ORC is one of America's most respected right-of-way acquisition firms. Our services not only include providing outsourced right-of-way services to public agencies, but also electric transmission, oil and gas pipelines, fiber optic, and sewer and water infrastructure. We are excited to be part of the renewable energy forefront for wind and solar projects.
Employees must avoid any relationship or activity that might impair, or even appear to impair, their ability to make objective and fair decisions when performing their jobs. To avoid conflicts of interest, employees are prohibited from performing any services for clients or perceived clients during nonworking time that are normally performed by ORC, including the sale of real estate.
Physical Requirements: While performing the duties of this job, the employee is regularly required to clearly communicate and exchange information in person, via phone and email. Substantial repetitive movements of the wrists, hands and/or fingers due to high amounts of computer usage and typing. Expected to spend long spans of time in front of a computer screen. Able to read, understand and interpret department related documents and data. This is a largely sedentary role; however, the employee is occasionally required to move about inside the office to access files, office equipment and to interact with other members of the staff.
$58k-65k yearly 9d ago
Billing Coordinator
Total Care Therapy 4.5
Dublin, OH
About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care.
We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package.
Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do.
Why Join Us?
Comprehensive Benefits: Medical, dental, vision, and life insurance.
Work-Life Balance: Flexible scheduling and paid time off.
Recognition & Rewards: Employee reward and recognition programs.
Growth Opportunities: On-the-job training and upward mobility.
Position Details
We're looking for a full-time Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment.
Key Responsibilities
Log payments from insurance companies and patients, maintaining accurate records.
Update billing addresses and contact details as needed.
Follow up on delinquent payments, resolve denial instances, and file appeals.
Submit claims and process billing data for insurance providers.
Verify insurance benefits for new and existing clients.
Administrative Support:
Assist with faxing, answering calls, emails, and text messages.
Requirements
Minimum 1 year of medical billing experience in a healthcare setting.
Associate's Degree in Medical Billing, Coding, or a related field.
Proficiency with:
Google Suite
Microsoft Excel and Word
CMS 1500
Availity platform
Compensation
Competitive and based on experience. Let's talk!
$37k-53k yearly est. Auto-Apply 28d ago
B2B Billing & Collections Specialist
Cort Business Services 4.1
Chesterville, OH
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Schedule: Monday-Friday 8am to 4:30pm
What We Offer
* Hourly pay rate; weekly pay; paid training; 40 hours/week
* Promote from within culture
* Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
* 401(k) retirement plan with company match
* Paid vacation, sick days, and holidays
* Company-paid disability and life insurance
* Tuition reimbursement
* Employee discounts and perks
Responsibilities
* Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
* Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
* Determine proper payment allocation as required or requested by A/R processing personnel.
* Resolve short payment discrepancies that customers claim when making payment.
* Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
* Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
* Resolve and clear credit balance invoices before such invoices age 60 days.
* Prepare monthly collection reports to be submitted to Management.
Qualifications
* 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
* Commercial collections experience is ideal.
* High school diploma or equivalent.
* Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
* Basic math and analytical skills
* Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
* Ability to multi-task and prioritize while speaking with customer.
* Demonstrates good active listening skills, telephone skills and professional email communication skills.
* Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
* Must possess average keyboarding speed with a high level of accuracy.
About CORT
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit *********************
Working for CORT
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
$31k-38k yearly est. Auto-Apply 13d ago
Patient Services Representative I
Columbus Arthritis Center
Columbus, OH
Columbus Arthritis Center is one of the largest rheumatology practices in Ohio, committed to delivering exceptional, compassionate care in a respectful and welcoming environment. We believe our people are the foundation of our success and are dedicated to supporting employee growth, engagement, and teamwork.
We are currently seeking two full-time Medical Receptionists to join our Patient Services Team at our NEW location at 170 Taylor Station Road. This role is often the first point of contact for our patients and plays a vital role in creating a positive patient experience.
What You'll Do
Greet and assist patients and visitors in a courteous, professional, and compassionate manner
Schedule and reschedule patient appointments accurately using the NextGen system
Facilitate patient flow by notifying clinical staff of patient arrivals
Verify patient demographics, registration forms, and insurance information
Collect patient payments, post transactions, and balance the cash drawer daily
Respond to patient questions and concerns with empathy and professionalism
Maintain patient privacy and confidentiality in compliance with HIPAA
Open and close the office and assist with front-desk operations as needed
Communicate effectively with providers and staff to ensure coordinated care
What We're Looking For
Strong attendance, punctuality, and reliability
Excellent customer service and communication skills
Professional demeanor with a positive, patient-centered attitude
Ability to multitask and remain calm in a fast-paced environment
Strong attention to detail and accuracy
Comfort using computers and electronic health records
Ability to lift up to 25 lbs and alternate between sitting and standing throughout the day
Work Environment
Primarily front-desk and computer-based work
Extended periods of sitting or standing
Collaborative outpatient clinical setting
Why Join Columbus Arthritis Center
Stable, weekday schedule - no evenings or weekends
Supportive team environment
Opportunity to grow within a large, well-established specialty practice
Be part of a mission-driven organization focused on compassionate care
$28k-34k yearly est. 3d ago
Patient Care Pharmacy Operations Specialist
Gifthealth
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift details: Full-time employees will work 40 hours per week
Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm.
Saturday, 8:00 am to 4:00 pm (rotating with team)
Position Summary
At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients.
As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care.
Key Responsibilities
Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients.
Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support.
Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries.
System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms.
Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements.
Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience.
Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients.
Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence.
Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service.
Qualifications
Education: High School Diploma or equivalent
Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years).
Strong problem-solving skills with an emphasis on process improvement.
Preferred Pharmacy Technician certification; support provided for obtaining this certification.
Work Environment
Location: On-site / Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions [example below key provision - you may require others]
Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation.
Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems.
Must be able to communicate clearly and professionally via phone, chat, and written channels.
Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues.
Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases.
Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment.
Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs.
Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures.
Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service.
Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
$26k-48k yearly est. 41d ago
Patient Care Pharmacy Operations Specialist
Gifthealth Inc.
Columbus, OH
Description: About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift details: Full-time employees will work 40 hours per week
Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm.
Saturday, 8:00 am to 4:00 pm (rotating with team)
Position Summary
At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients.
As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care.
Key Responsibilities
Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients.
Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support.
Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries.
System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms.
Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements.
Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience.
Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients.
Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence.
Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service.
Qualifications
Education: High School Diploma or equivalent
Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years).
Strong problem-solving skills with an emphasis on process improvement.
Preferred Pharmacy Technician certification; support provided for obtaining this certification.
Work Environment
Location: On-site / Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions [example below key provision - you may require others]
Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation.
Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems.
Must be able to communicate clearly and professionally via phone, chat, and written channels.
Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues.
Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases.
Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment.
Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs.
Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures.
Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service.
Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
$26k-48k yearly est. 8d ago
Patient Onboarding Specialist
Andhealth
Columbus, OH
Central Scheduling Full Time Columbus, OH
AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve.
We are looking for a Patient Onboarding Specialist who will play an important role at AndHealth - serving on our new Central Scheduling team, the “Front Door” to our company. At AndHealth, every patient's journey is different, and that's exactly where you come in. You'll be the first point of contact guiding patients through complex medical needs with empathy, precision, and judgement. This is not a back-office scheduling role; it's a frontline opportunity to solve problems in real time, anticipate obstacles before they arise, and make sure each patient feels fully supported. If you thrive on connecting the dots, navigating ambiguity, and making healthcare smoother and more human, this is the role where you'll do your most meaningful work.
What you'll do in the role:
Orchestrate patient scheduling across all service lines, applying sound judgment to balance urgency, clinical priorities, and patient needs in a dynamic environment.
Own the referral process end-to-end. Interpret and process partner referrals, schedule patients appropriately, and document outcomes in both partner EHRs and internal systems with precision.
Serve as the first problem-solver for incoming calls from patients, partners, or other stakeholders - diagnose the need, resolve directly when possible, or rapidly connect to the right team member for action.
Set every patient up for success at their first visit by proactively handling complex pre-visit steps: insurance verification and consents, records retrieval, questionnaires, and uncovering hidden barriers such as transportation or other social drivers that will help inform the patients care team.
Deliver a “Wow” experience in every interaction by combining empathy, resourcefulness, and tech savvy to make patients feel supported and partners feel confident in our approach.
Take ownership of timely communication. Return calls quickly, document outcomes accurately, and keep patients and care team informed at every step.
Shape how the team works! Collaborate with other team members to refine playbooks, design workflows, and provide feedback that improves our systems and tools as we scale this department.
Protect patient trust by upholding HIPAA and data-privacy standards while maintaining meticulous and timely documentation.
Strive for excellence by consistently meeting service benchmarks around responsiveness, conversation rates, readiness for visit, and documentation quality, while continuously finding smarter ways to achieve them.
Education & Licensure Requirements:
Bachelor's degree preferred but not required.
Other Skills or Qualifications:
Background in healthcare.
Strong communication skills.
Excellent relationship building skills.
Here's what we'd like to offer you:
Equal investment and support for our people and patients.
A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly.
The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more.
Supervisory Responsibilities:
None
Work Environment:
The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear.
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
$26k-48k yearly est. Auto-Apply 60d+ ago
Patient Registration Representative
Ohiohealth 4.3
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates.
**Responsibilities And Duties:**
Accurately identifies patient in EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
Performs registration functions in any of the Patient Access areas.
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processed BXC patients.
Transcribes ancillary orders.
Scheduled outpatients.
Generates, prints and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
Attempts to collect residual balances from previous visits.
Answers questions or concerns regarding insurance residuals and self-pay accounts.
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
Generates appropriate regulatory documents and obtains consent signatures.
Identifies and/or determines patient Out of Network acceptance into the organization.
Reviews insurance information and speaks to patients regarding available financial aid.
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
Scans required documents used for claim submission into patient's medical record.
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed.
Complies with policies and procedures that are unique to each access area.
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
Goes to the Nursing Units to register or obtain consents.
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patient.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
Maintains patient logs for statistical purposes.
Reviewed insurance information and determines need for referrals and/or financial counseling.
Educations patients on MyChart, including its activation.
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.
**Minimum Qualifications:**
High School or GED (Required)
**Additional Job Description:**
**SPECIALIZED KNOWLEDGE**
Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Patient Contact Center
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-33k yearly est. 5d ago
Patient Service Representative
Quantum Health 4.7
Dublin, OH
At a Glance
Hiring Classes: Next hiring classes scheduled for November 2025+
Starting Pay: $18+ per hour
Schedule: Full time position, 40 hours/week, Monday - Friday, no weekends
Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST)
Who We Are
Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost-we call ourselves Healthcare Warriors .
With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply-even if you don't meet every requirement.
The Impact You'll Make
As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.
Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it's helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.
Learn more by watching the “What it means to Warrior with us” video, here!
What Success Looks Like
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.
Show empathy and support to members during difficult healthcare situations.
Provide clear guidance on healthcare plans, billing, and provider options.
Advocate for members by coordinating with providers and insurers to remove barriers to care.
Work collaboratively with internal teams to ensure accurate and seamless service.
Meet performance goals while continuously learning and developing expertise in healthcare navigation.
All other duties as assigned.
What You'll Bring
Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!
Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health's policies, values and ethics, and protect the sensitive data entrusted to us.
Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.
Why Join Us?
Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience - solving real problems, providing clarity, and ensuring they get the care they need when they need it.
Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule - provided you have a home environment suitable for remote work. *(manager approval is required)
Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.
--
#LI-ONSITE
Ready to Make an Impact?
If you're looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that's redefining healthcare navigation.
What's in it for you
Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
$18 hourly Auto-Apply 60d+ ago
Insurance and Billing Specialist
Concord Counseling Services 3.5
Westerville, OH
Full-time Description
Concord Counseling Services is one of the most highly acclaimed, behavioral health non-profit centers in Central Ohio. Based in Westerville and founded in 1972, Concord is dedicated to healing people in mind and spirit with programs and services that change lives.
Why Choose Concord?
Concord is fully accredited by the national Commission on Accreditation of Rehabilitation Facilities signifying quality & excellence, person-centered care, continuous improvement, accountability and trustworthiness.
You will work alongside professionals who demonstrate our agency values of inclusion, teamwork, commitment and integrity. At Concord you will find collaboration, mentorship, a commitment to your professional growth, and a culture that supports you bringing your whole authentic self to work every day.
Your Job Opportunity
The Insurance & Billing Specialist position serves as a key role in improving the overall effectiveness of revenue cycle collections for client services.
•Reviews and corrects third-party claim denials and follows up to maximize cash flow
•Verifies client eligibility and estimated copays / deductibles authorizations at intake and insurance updates
•Sets up client insurance within the electronic medical records (EMR) system upon intake and updates
•Credentials new staff with payers including Medicaid, Medicare, and commercial insurance
•Responsible for creating and mailing itemized patient statements and answers clients billing questions.
•Monitor work flow and recommend process/procedural improvements as needed.
•Maintains compliance with federal, state and local regulations, HIPAA and the Corporate Responsibility Program
•Troubleshoots system insurance issues that end users may have.
•Assist with EMR infrastructure as it pertains to claim submission & payment data entry
Requirements
Qualifications Required for Success for the Insurance and Billing Specialist
•1 or more years of experience working with third party payers preferably in community mental health environment or healthcare setting
•Proficient with Excel and an electronic medical records system (EMR).
•Experience in claim processing and follow-up in a healthcare practice environment preferred.
•Knowledge of Medicare and Medicaid regulations and other insurance guidelines
•Understanding credentialing of direct service staff with third party payers
•An understanding of healthcare billing to minimize the error rate in claim submission
What We Offer You
•Comprehensive Health Benefits: medical, dental, vision, and prescription drug coverage for peace of mind. Flexible spending and health savings accounts available.
•Retirement Security: Contribute to a 401(k) plan and watch your savings grow for a secured future.
•Protection Against Uncertainties: Concord paid life insurance and long-term disability ensuring financial security during unexpected challenges.
•Work-Life Balance: Enjoy ample vacation, sick and self-care time and observe 9 agency holidays to rejuvenate and spend quality time with loved ones.
If you are ready to serve with your heart, apply now at ********************************************* Counseling Services is an Equal Opportunity Employer.
$29k-35k yearly est. 4d ago
Account Representative - State Farm Agent Team Member
Gregg Rothermund-State Farm Agent
Columbus, OH
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Ive been a proud State Farm agent serving the Worthington, OH community for 45 years. Including myself, our office is home to three licensed full-time agents who are dedicated to helping customers protect what matters most.
We offer a competitive salary, a 401(k) plan, paid vacation, continuing education, and we cover the cost of all licensing and certifications to support your professional growth.
Im a graduate of Ohio State University and deeply committed to giving back to the community. Im a lifetime member of the Nationwide Children's Hospital Development Board, a past chairman of the Woody Hayes Sports Spectacular, a past president of the Muirfield Village Civic Association, and an active member of New Hope Church.
If youre looking for a stable, established agency that values teamwork, community, and career growth, this could be the perfect place for you.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Gregg Rothermund - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$27k-40k yearly est. 20d ago
Account Representative - State Farm Agent Team Member
Beau Burton-State Farm Agent
Columbus, OH
Job DescriptionBenefits:
Licensing Paid
Salary Plus Commission
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Were excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and funmixing professionalism with plenty of camaraderie along the way.
We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team members wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelors in Business Administration from Elon University, with a focus on Management. Our office is laid back but drivenwe push hard for results while keeping a positive, supportive vibe.
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Beau Burton - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$27k-40k yearly est. 4d ago
Medical Patient Services Representative
Columbus Oncology & Hematology
Westerville, OH
Job Description
Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us?
Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered.
We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan.
Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting.
We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations.
What will you do?
Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums.
Provide patients with detailed cost estimates for treatment.
Identify and search for drug manufacturer financial assistance programs.
Collect and post account payments, and reconcile daily payments.
Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions.
What will you need to be successful?
Must have at least two years of experience in medical billing, or patient financial services.
Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint.
Strong understanding of health insurance plans, including payer types, out of pocket responsibility.
An understanding of EOBs (explanation of benefits) and billing statements.
Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations.
Ability to communicate financial information clearly and compassionately to patients and families.
Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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it GrVMCC38
$28k-34k yearly est. 24d ago
Patient Access Representative
Mount Carmel Health System 4.6
Grove City, OH
* Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision.
* Specialty: Emergency Room
* Location: 5300 N Meadows Dr, Grove City, OH 43123
* Hours of office: Monday, Wednesday, Thursday, every other weekend 9:00am - 6:30pm
What You Will Do:
* Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.
* Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
* Responsible for distribution of analytical reports.
* Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.
* Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.
* Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives.
* Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.
* Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.
* Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Minimum Qualifications:
* High school diploma or equivalent.
* HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
* Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.
Additional Qualifications (nice to have)
* Medical terminology required & knowledge of diagnostic & procedural coding
* Insurance verification with the ability to explain benefits, secure necessary authorizations
Position Highlights and Benefits:
* Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.
* Retirement savings account with employer match starting on day one.
* Generous paid time off programs.
* Employee recognition programs.
* Tuition/professional development reimbursement.
* Relocation assistance (geographic and position restrictions apply).
* Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.
* Employee Referral Rewards program.
* Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day!
* Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.
Ministry/Facility Information:
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$30k-34k yearly est. 46d ago
Billing Specialist
McKinley Hall 4.0
Springfield, OH
Join Our Team as a Billing Specialist! Are you a detail-oriented individual with a knack for numbers and a passion for healthcare? We are looking for a dynamic Billing Specialist to join our Finance division! In this full-time role, you'll manage the complete billing process, ensuring accuracy and compliance while working closely with clients, insurance providers, our electronic health record and our dedicated team. Responsibilities: • Assist with all billing operations from start to finish, ensuring confidentiality and precision.
Work with insurance companies to submit and reconcile payments.
• Handle client payment collections, verify statements, and resolve discrepancies with ease. • Collaborate with various departments to address billing issues and streamline processes. • Stay updated on insurance billing procedures and changes to provide top-notch service! Qualifications:
• High school diploma or equivalent and at least three years of experience in handling insurance claims in a healthcare setting.
• Strong computer skills, analytical mindset, and excellent teamwork abilities.
Why Join Us?
Be part of a supportive and innovative team dedicated to improving healthcare services. Competitive salary, opportunities for professional growth, and a chance to make a real difference in the community await you! If you're ready to take your career to the next level and thrive in a rewarding environment, we want to hear from you!
$29k-36k yearly est. 60d+ ago
Patient Account Associate II EDI Coordinator
Intermountain Health 3.9
Columbus, OH
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements
+ Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements.
+ Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization.
+ Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication.
+ Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends
+ Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Detail Oriented
+ EDI Enrollment
+ Teamwork and Collaboration
+ Ethics
+ Data Analysis
+ People Management
+ Time Management
+ Problem Solving
+ Reporting
+ Process Improvements
+ Conflict Resolution
+ Revenue Cycle Management (RCM)
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up)
+ Associate degree in related field preferred
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$31k-34k yearly est. 60d+ ago
Surgical Scheduler/Registration Specialist
Compass Surgical Partners 4.6
Springfield, OH
Website: ***************************
Springfield Regional Outpatient Surgery Center (Springfield OSC) is a Medicare-certified, AAAHC-accredited ambulatory surgery center located in Springfield, Ohio. With four operating rooms and a procedure room, the center provides high-quality, cost-effective outpatient surgical care across specialties including orthopedics, sports medicine, digestive health, general surgery, spine, women's health, plastic surgery, podiatry, and pain management.
Owned and operated in partnership with local physicians, Springfield OSC combines advanced technology with compassionate, patient-centered care in a convenient setting.
Role Summary
The Registration Specialist / Surgical Scheduler supports a seamless perioperative experience by coordinating surgical scheduling, patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment.
Monday-Friday, Full-time position. 8 hour daily shifts.
What You'll Do
Schedule surgical procedures and preoperative appointments in accordance with physician availability, staffing, and equipment needs
Monitor schedules, identify conflicts, and communicate changes to appropriate departments
Register patients accurately, verifying demographics, insurance, and required documentation
Collect copayments and input patient information into scheduling and registration systems
Greet patients and visitors; answer phones and respond to in-person and telephone inquiries
Coordinate front desk and reception area activities to support efficient center operations
Assemble and maintain patient medical records and ensure confidentiality
Communicate professionally with patients, families, physicians, and staff (using translators as needed)
Support quality improvement, safety, and risk management initiatives
Maintain organization and cleanliness of the front desk and nourishment areas
Perform clerical and administrative duties, including supply management and record maintenance
Perform other duties as assigned
What You'll Bring
High school diploma or GED required; healthcare or surgical scheduling experience preferred
Strong organizational, multitasking, and communication skills
Ability to manage competing priorities in a fast-paced healthcare environment
Proficiency with Microsoft Windows-based systems and scheduling/registration platforms
Current BLS certification
Physical Requirements
Ability to lift up to 50 pounds
Prolonged standing, walking, sitting, and frequent use of hands and arms
Ability to bend, stoop, kneel, crouch, or balance as needed
Why Compass Surgical Partners?
Compass Surgical Partners is a leading, independent, full-service ambulatory surgery center (ASC) development and management partner. An exclusive partner for premier health systems, Compass has built a nationwide portfolio of ASC joint ventures with health systems and physicians. Compass' experienced leadership team has developed more than 250 ASCs over the past three decades, making it the partner of choice for high-performance ASCs. Differentiated by a proven track record of success and an agile, aligned operating model, Compass Surgical Partners aims to create strong partnerships that improve the lives of patients and providers. Learn more at *******************
Compass Surgical Partners is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other characteristic protected by applicable law.
If you require reasonable accommodations during the application or hiring process, please contact us directly at *******************.
$26k-32k yearly est. Auto-Apply 9d ago
Patient Registration Clerk - Part Time, Variable
Hocking Valley Community Hospital 3.3
Logan, OH
Hocking Valley Community Hospital (HVCH) is looking for a Patient Registration Clerk to become part of our supportive and hardworking team.
Revenue Cycle Department - Part Time, Variable hours/days
The starting rate is $15.50/hr, firm.
Additional shift differential pay.
What We Offer
Flexible scheduling opportunities to help with work-life balance, burnout, and mental well-being.
Medical, Dental, and Vision insurance is paid in part by the hospital. Opt out, pay out option for full time employees.
Life/AD&D and Long-Term Disability are paid by the hospital.
Voluntary Life and Supplemental Insurance options such as Short-Term Disability, Cancer, Accident, etc.
Flexible Spending Accounts (Healthcare and Dependent Care) and Health Savings Accounts.
OPERS pension plan with a hospital contribution of 14% and optional Deferred Compensation for retirement.
Paid sick, vacation, and 11 paid holidays with carry-over and cash out options. Vacation can be used after 90 days of employment as it accrues.
Student Loan Forgiveness and Federal Tuition Grant Programs such as Public Service Loan Forgiveness eligibility.
Tuition/Education Reimbursement and our Grow Your Own Program to financially support employees in obtaining education/certifications/licenses while working at the hospital.
Tuition Discounts: Hocking College (50% discount on tuition), Mt. Carmel College of Nursing, Ohio Christian University, Chamberlain University, Walden University, Excelsior University, Purdue Global, Cincinnati University, and Grand Canyon University.
Brand new State-of-the-Art SIM Lab for advanced training and education.
Clinical Ladder/Residency program for nurses.
Employee Engagement Committee to bring wellness and fun back to healthcare.
Single location, free, and close parking - no dealing with taking shuttles to work!
Education, development, and career advancement opportunities.
Employee Assistance and Wellness Programs.
Our Desired Candidate Will Have
High School Diploma (or GED or High School Equivalence Certificate) strongly preferred.
One year previous medical office and patient registration experience strongly preferred.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Computer literacy, good typing skills is necessary.
Knowledgeable of insurance providers is a plus.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Self-starter with the ability to adapt.
Excellent communication skills.
Ability to function as a team player.
Who We Are
Welcome to Hocking Valley Community Hospital, your trusted full-service critical access hospital located in the heart of beautiful Hocking Hills, Logan, Ohio. We are dedicated to providing exceptional care close to home, ensuring that our community has access to high-quality medical services without the need to travel far. Equipped with state-of-the-art equipment and technology, we deliver advanced medical treatments and diagnostic services to meet your healthcare needs.
Safety is our top priority, and we are committed to maintaining the highest standards for both patients and employees. Our friendly and compassionate team fosters an employee-first culture, as evidenced by our 4/5 rating on Indeed from current and past employees. We also rank in the top 20% in Wellbeing Scores, highlighting our commitment to the well-being of our staff. Our dedication to patient care is reflected in our excellent patient satisfaction scores, as we proudly rank 10th out of 134 hospitals in Ohio. We have an employee satisfaction score of 88% for two years in a row! Visit our website at hvch.org to see why employees love working here and why we put employees first!
At Hocking Valley Community Hospital, we prioritize health and comfort, striving to make every visit a positive experience. Here, you have a name and a face, not just a number.
Not familiar with Hocking Hills? See our serene beauty and abundance of outdoor and family activities: *************************************
Applicants must be authorized to work in the U.S. without sponsorship, now or in the future.
Hocking Valley Community Hospital (HVCH) is an Equal Employment Opportunity Employer and as such we are committed to having a workforce that reflects diversity at all levels. Both applicants and employees are treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
Hocking Valley Community Hospital has a zero tolerance substance policy, including any form of marijuana, and completes extensive drug screening on candidates and employees. We also conduct extensive background checks that adhere to the Ohio Revised Code for public hospitals. Please ask HR if you have any questions or concerns at ***********.