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Billing assistant skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical billing assistant skills. We ranked the top skills for billing assistants based on the percentage of resumes they appeared on. For example, 21.0% of billing assistant resumes contained patients as a skill. Continue reading to find out what skills a billing assistant needs to be successful in the workplace.

15 billing assistant skills for your resume and career

1. Patients

Here's how billing assistants use patients:
  • Fostered communication and payment arrangements with insurance companies and acted as customer service liaison for patients.
  • Prepared claims to insurance companies on behalf of several providers, representing approximately 100 patients.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how billing assistants use data entry:
  • Assist Billing Specialist with data entry-Assist front patient reception desk-Manage Parent Conferences and Orientations-Administer and score vision tests ordered by Doctor
  • Filed Data Entry Called in Prescriptions Confirmation Determination & Collection of Co-Pays Appointment Setting/Verification Referral Specialist/Obtain Authorization Chart Preparation.

3. Medicaid

Here's how billing assistants use medicaid:
  • Used Third Party Billing databases to assess Medicaid data received from related service providers and classroom teachers/case managers.
  • Prepare Medical applications for new resident with assistance of residents/family members and submit to local Medicaid office.

4. Patient Accounts

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Here's how billing assistants use patient accounts:
  • Conduct monthly Account Receivable meetings with assigned facilities on patient account status with Office Managers Customer Service Representative Pathology Laboratory
  • Post outsourcing of department roles, performed reconciliation of returned outsourced data ensuring accuracy for patient accounts.

5. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how billing assistants use cpt:
  • Communicated annual contracting, CPT, and ICD-9 yearly changes to doctor's offices by creation of formal notification.
  • Memorized dozens of commonly used ICD-9 and CPT codes used specifically in the office to increase speed and efficiency.

6. Front Desk

Here's how billing assistants use front desk:
  • Provide coverage for front desk reception area occasionally.
  • Front desk processes included greeting patients on their arrival for appointments and verifying correct patients' insurance and personal information.

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7. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how billing assistants use hippa:
  • Researched claims for appropriate information while following HIPPA regulations.
  • Maintained medical records according to HIPPA regulations.

8. Insurance Verification

Here's how billing assistants use insurance verification:
  • Handled insurance verification claims, answered telephones, filed necessary documents
  • Reviewed online insurance verification portals/EMR to ensure insurance eligibility.

9. HIPAA

Here's how billing assistants use hipaa:
  • Maintained patient confidentiality for both HIPAA and financial regulations.
  • Maintained strictest confidentiality; adhere to all HIPAA guidelines/regulations.

10. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how billing assistants use scheduling appointments:
  • Process intake calls by collecting information, scheduling appointments, and determining initial services needed.
  • Perform basic secretarial duties including answering phones, sending messages, and scheduling appointments.

11. Billing System

A billing system is a system for issuing invoices related to fees payable by each party under an access agreement. Billing systems often include payment software that automates the process of collecting payments, sending recurring invoices, tracking expenses, and tracking invoices, and generates reports for management and records payments to the accounts of the customers.

Here's how billing assistants use billing system:
  • Navigated insurance websites for billing and enter claim information into billing system.
  • Entered necessary patient information into the billing systems.

12. Computer System

Here's how billing assistants use computer system:
  • Assist with the preparation for Y2K to assure all computer system transferred over to the New Year without any glitches.
  • Handled scanning of the EOB's from the insurance companies for record keeping in to the computer system.

13. EOB

EOB stands for explanation of benefits. This is a common outline provided as part of many health insurance plans to explain what services were completed, the co-pay required for each appointment, and how much of your payment is covered by health insurance. EOB is an indication that your insurance claim has already been processed.

Here's how billing assistants use eob:
  • Printed .835 and EOB files from a database and built daily deposit spreadsheets in Excel with information provided by banks.
  • Assist Billing Manager in reconciling outstanding accounts through EOB verification, and phoning insurance companies when necessary.

14. Insurance Billing

Here's how billing assistants use insurance billing:
  • Recovered 5% revenue by ensuring accurate insurance billing, and collecting on past due accounts.
  • Assisted the billing clerk with insurance billing at the end of each month.

15. Medical Billing

Here's how billing assistants use medical billing:
  • Performed medical billing for a contracted school psychologist providing school-based psychological services.
  • Performed medical billing and collections.
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List of billing assistant skills to add to your resume

Billing assistant skills

The most important skills for a billing assistant resume and required skills for a billing assistant to have include:

  • Patients
  • Data Entry
  • Medicaid
  • Patient Accounts
  • CPT
  • Front Desk
  • Hippa
  • Insurance Verification
  • HIPAA
  • Scheduling Appointments
  • Billing System
  • Computer System
  • EOB
  • Insurance Billing
  • Medical Billing
  • Payroll
  • Insurance Claims
  • Billing Issues
  • Medical Claims
  • Client Invoices
  • Patient Payments
  • Insurance Payments
  • Client Billing
  • Billing Statements
  • Insurance Eligibility
  • Insurance Coverage
  • Billing Reports
  • Patient Billing
  • ICD-9
  • EMR
  • Patient Charts
  • Administrative Tasks
  • Patient Demographics
  • Patient Appointments
  • Accounts Receivables
  • Insurance Benefits
  • Billing Software
  • Elite
  • Billing Inquiries
  • Insurance Carriers
  • Payment Arrangements
  • Billing Procedures
  • CMS
  • Patient Statements
  • Unpaid Claims
  • Billing Process
  • QuickBooks
  • Charge Entry
  • Past Due Accounts
  • Patient Data

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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