How to hire a billing associate

How to hire a billing associate, step by step

Here's a step-by-step billing associate hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a billing associate job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new billing associate
• Step 8: Go through the hiring process checklist

What does a billing associate do?

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1. Identify your hiring needs

   Before you post your billing associate job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a billing associate for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A billing associate's background is also an important factor in determining whether they'll be a good fit for the position. For example, billing associates from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of billing associates and their corresponding salaries.

   Type of Billing Associate	Description	Hourly rate
   Billing Associate	Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.	$12-20
   Accounts Payable Clerk	An accounts payable clerk is responsible for supporting the accounting department by performing clerical duties to file financial reports timely and accurately. Accounts payable clerks manage and verify invoices documents, reconcile balance spreadsheets, process payments for suppliers and vendors, resolve billing discrepancies, confirm and post account statements, record outstanding credits, and maintain an organized record of transactions... Show more	$14-23
   Accountable Clerk	The duties of an accountable clerk vary in one's industry of employment. Typically, their responsibilities revolve around overseeing the financial aspects of a company, including revenue and budget... Show more	$13-23

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Customer Service
   • Data Entry
   • Medical Billing
   • Insurance Billing
   • Billing Inquiries
   • HIPAA
   • CPT
   • Insurance Carriers
   • Medicaid
   • Billing Process
   • Billing System
   • Patient Demographics
   • Billing Issues

   Check all skills

   Responsibilities:

   • Manage the submission and reimbursement of claims bill to insurance companies using ICD-9 coding.
   • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
   • Verify correct ICD-9 and CPT codes for a variety of specialties submission of electronic claims to clearinghouse.
   • Ensure appropriate medical terminology and HIPAA compliance for all claims entry/online submissions, payment posting, insurance and patient aging.
   • Help office transition from patient charts to new EMR system.
   • Scan in all documents to EMR routing reports and labs to ordering physicians.

   More billing associate duties

3. Make a budget

   Including a salary range in the billing associate job description is a good way to get more applicants. A billing associate salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a billing associate in Louisiana may be lower than in Washington, and an entry-level engineer typically earns less than a senior-level billing associate. Additionally, a billing associate with lots of experience in the field may command a higher salary as a result.

   Average billing associate salary

   $16.64hourly

   $34,612 yearly

   ---

   Entry-level billing associate salary

   $27,000 yearly salary

   Updated January 31, 2026

   Average billing associate salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$47,321	$23
   2	District of Columbia	$46,923	$23
   3	California	$41,353	$20
   4	Maryland	$40,830	$20
   5	Massachusetts	$40,639	$20
   6	New York	$40,301	$19
   7	Oregon	$38,731	$19
   8	Connecticut	$36,816	$18
   9	Arizona	$36,674	$18
   10	Illinois	$36,150	$17
   11	Texas	$35,358	$17
   12	Colorado	$34,915	$17
   13	Pennsylvania	$34,673	$17
   14	Minnesota	$34,522	$17
   15	Ohio	$34,129	$16
   16	Wisconsin	$33,885	$16
   17	Kansas	$33,212	$16
   18	North Carolina	$32,713	$16
   19	Georgia	$32,376	$16
   20	Nebraska	$31,837	$15

   Average billing associate salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Huron Consulting Group	$41,910	$20.15	12
   2	University Settlement	$41,717	$20.06
   3	HNTB	$41,120	$19.77	2
   4	Flatiron School	$40,163	$19.31
   5	J.P. Morgan	$40,110	$19.28
   6	Black & Veatch	$39,646	$19.06
   7	MasTec	$39,361	$18.92	3
   8	Veracyte	$39,343	$18.91
   9	SiteOne Landscape Supply	$39,119	$18.81	1
   10	Hunter	$38,242	$18.39
   11	Erickson Senior Living	$38,191	$18.36
   12	GBS	$38,141	$18.34
   13	Path Medical	$38,040	$18.29
   14	PPL	$37,911	$18.23
   15	Kinney Drugs	$37,529	$18.04	17
   16	EMC Insurance	$37,486	$18.02	1
   17	JP Enterprises	$37,286	$17.93
   18	National Financial Network	$37,193	$17.88
   19	National Mobile X-Ray	$37,191	$17.88
   20	Vestwell	$37,184	$17.88	1

4. Writing a billing associate job description

   A job description for a billing associate role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a billing associate job description:

   Billing associate job description example

   SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.
   
   SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.
   Analyze and process invoices and financial documents after examining for completeness and accuracy Research incorrect information received, determine the resolution to complete the billing process Communicate with others within the billing department to exchange information and to answer questions and/or resolve issues Communicate with vendors via email or phone to obtain invoices and information on orders Assist other co-workers with related billing tasks as necessary
   Skills We Are Seeking
   
   Strong communication skills and high level of attention to accuracy and detail Multi-tasking capabilities with strong organizational and follow-up skills Solid typing and 10 key skills Basic financial acumen and understanding of accounting / accounts payable process Strong computer skills including Microsoft Excel, Word and Outlook
   EDUCATION AND EXPERIENCE:
   Bachelor's degree preferred Clerical and/or administrative experience
   Perks:
   Medical, Dental and Vision plans Paid Time Off, Paid Holidays Competitive Compensation 401k with company match Company paid life insurance, Short Term Disability and Long-Term Disability Insurance Product Discounts Tuition Reimbursement Opportunity for Advancement
   
   THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right billing associate for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your billing associate job on Zippia to find and recruit billing associate candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting billing associates requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new billing associate

   Once you've selected the best billing associate candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a billing associate?