Billing associate job description

SiteOne associates are customer obsessed, always safe, continuously improving, and having fun! Whether you are experienced in the green industry, a professional looking for a career change, or a new graduate or veteran transitioning into the workforce, we are confident you will find opportunity and reward with SiteOne.

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 700 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.
Analyze and process invoices and financial documents after examining for completeness and accuracy Research incorrect information received, determine the resolution to complete the billing process Communicate with others within the billing department to exchange information and to answer questions and/or resolve issues Communicate with vendors via email or phone to obtain invoices and information on orders Assist other co-workers with related billing tasks as necessary


Skills We Are Seeking



Strong communication skills and high level of attention to accuracy and detail Multi-tasking capabilities with strong organizational and follow-up skills Solid typing and 10 key skills Basic financial acumen and understanding of accounting / accounts payable process Strong computer skills including Microsoft Excel, Word and Outlook


EDUCATION AND EXPERIENCE:


Bachelor's degree preferred Clerical and/or administrative experience


Perks:


Medical, Dental and Vision plans Paid Time Off, Paid Holidays Competitive Compensation 401k with company match Company paid life insurance, Short Term Disability and Long-Term Disability Insurance Product Discounts Tuition Reimbursement Opportunity for Advancement


THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION.

.
What You'll Do85% - Client Billing10% - Ad hoc Requests5% - Audit
Maintaining 100% accurate billing Create and maintain an accurate filing system for all client billing Work with Budget Analyst to ensure billing in a timely fashion Knowledge of client estimate and reconciliation invoicing process Issue draft reconciliation billing (and client backup if necessary) to Budget Analyst in a timely fashion Hard bill approved drafts Prepare client billing packages Deliver final billing packages to client Alert Billing Supervisor of any workflow issues in a timely manner Establish rapport with Budget Analyst, as well as fellow Billing AssociatesClear communication with internal departments, including timely follow ups where necessary Learn HMI process, systems, internal tools and policies Provide support/coverage to fellow HMI Client Billing Associate as needed Fulfill ad hoc requests for invoices, mostly in support of collections and audits Create strong working relationships; budget analyst, brand teams, email inquires, audit requests, client inquires

#NY-HYBRID

Who You Are
An effective communicator with strong verbal and written skills
A problem solver with the ability to develop creative solutions Detail oriented with strong organizational skills An effective time manager, comfortable working with multiple timelines and deliverablesA helpful team player with business maturity in a professional setting, willing to roll up your sleeves Takes pride in ownership of work and demonstrates accountability Able to thrive in an agile, fast-paced environment and seek out feedback proactively Results and solutions oriented; consistently motivated, proactive, and resourceful
A supporter of and advocate for diversity, equity and inclusion

Preferred Skills & Experience
Media Billing experience preferred Proficiency with Excel, Word, Power PointKnowledge of SBMS/Spectra OX is a plus

Certificates, Licenses and Registrations
This role does not require certificates, licenses or registrations

Physical Activity and Work Environment
This role does not require any physical activity

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
Medical, dental, and vision insurance, available on first working day 401(k), eligibility after 30 days of employment Employee stock purchase plan Tuition reimbursement Development opportunities to grow your career with a global company

The Biller is to service the needs of our customers by accurately billing customer accounts, assuring timely remittance, and taking immediate action on issues that involve account integrity. The Biller will also follow-up with payers to facilitate uninterrupted cash flow.

ESSENTIAL JOB FUNCTIONS:
Must possess excellent communication skills and the ability to practice proper phone and email etiquette,Skilled in answering a telephone in a pleasant and helpful manner.Answers questions from customers, clerical staff, and insurance companies.Identifies and resolves patient billing complaints.Handles customer collection calls.Familiar with medical terminology and insurances HCPC/ICD-9 codes,Documents activities in ERP system in an efficient accurate and timely manner.Ensures the billing activity is handled correctly.Ability to evaluate and secure the needed Rx's, PA's and medical justification to facilitate payment of claims for initial and review/appeals payments.Ability to edit and resubmit claims for payment.Prepares and reviews clean claims for submission to various insurances either electronically or by paper.Provide feedback to Group Team Lead regarding issues regarding accounts.Conducts routine tasks as directed; works under clearly defined guidelines.Contributes to specific objectives and outcomes as directed.

REQUIRED EDUCATION & EXPERIENCE:
1-2 years customer service experience Associate Degree

KNOWLEDGE, SKILLS, & ABILITIES:
Basic skills with moderate level of proficiency.Consults with senior peers on non-complex projects.Ability to read, understand and follow oral and written instructions.Working knowledge of Microsoft Office, particularly Word and Outlook.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin physical or mental handicap, disability, age or status as a disabled veteran or veteran of the Vietnam era.

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.