How to hire a billing/collection manager

How to hire a billing/collection manager, step by step

Here's a step-by-step billing/collection manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a billing/collection manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new billing/collection manager
• Step 8: Go through the hiring process checklist

Post a billing/collection manager job for free, promote it for a fee

Post free

1. Identify your hiring needs

   Before you post your billing/collection manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a billing/collection manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect billing/collection manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of billing/collection manager salaries for various roles:

   Type of Billing/Collection Manager	Description	Hourly rate
   Billing/Collection Manager	Financial managers are responsible for the financial health of an organization. They produce financial reports, direct investment activities, and develop strategies and plans for the long-term financial goals of their organization.	$23-53
   Manager	Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department... Show more	$17-44
   Tax Manager	A Tax Manager is responsible for managing tax reporting and compliance within an organization. They provide innovative tax planning and prepare state and federal tax returns for companies.	$33-62

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Billing Procedures
   • Financial Reports
   • Medicaid
   • Revenue Cycle
   • Medical Claims
   • Appeals
   • CPT
   • Accounts Receivables
   • Patient Accounts
   • Medical Billing
   • Billing System
   • Delinquent Accounts
   • EOB

   Check all skills

   Responsibilities:

   • Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
   • Conduct Medicaid, Medicare, and third-party insurance verification and billing; handle elevated calls.
   • Assess physician's dictations to assign appropriate ICD-9 and CPT code input onto daily charge sheets.
   • Review ICD-9 code on all reject claims.
   • Assist in transferring all medical records from paper to EMR.
   • Review and resolve all aspects of clients issues relate to EMR software system.

3. Make a budget

   Including a salary range in your billing/collection manager job description is a great way to entice the best and brightest candidates. A billing/collection manager salary can vary based on several factors:

   • Location. For example, billing/collection managers' average salary in wyoming is 40% less than in connecticut.
   • Seniority. Entry-level billing/collection managers earn 57% less than senior-level billing/collection managers.
   • Certifications. A billing/collection manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a billing/collection manager's salary.

   Average billing/collection manager salary

   $73,393yearly

   $35.29 hourly rate

   ---

   Entry-level billing/collection manager salary

   $48,000 yearly salary

   Updated December 22, 2025

4. Writing a billing/collection manager job description

   A good billing/collection manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a billing/collection manager job description:

   Billing/collection manager job description example

   Why work at TidalHealth?
   
   Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News' Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.
   
   Manager Patient Accounting Government Billing & Collections Position Summary
   
   The Manager, Third Party Billing/Collections, is responsible for insuring the accurate and timely billing of all services provided by Peninsula Regional Medical Center. He/she is the primary contact and resource for the Medical center's electronic billing processes, and government billing regulations. This position is responsible for ensuring the timely follow-up and collection of Medicare, Medicaid, and other government claims. This position is responsible for improving accounts receivable so that the enterprises cash flow continually improves and for reducing accounts receivables and A/R day's incompliance with all applicable regulations.
   
   Manager Patient Accounting Government Billing & Collections Position Requirements
   
   Education
   
   + Associates degree with concentration in business required.
   
   + CRIP preferred.
   
   Experience
   
   + Seven years of patient accounting experience with concentration on CMS (government billing/collections) Four years should be in positions with supervisory responsibility.
   
   + Experience of three years directly related in patient financial services is required.
   
   + Extensive knowledge of federal regulations including billing, HIPAA code sets, LCD's, NCD's preferred.
   
   + Medical Terminology classes required upon hire or within 2 years of employment.
   
   + Coding certification required upon hire or within 2 years of employment.
   
   + Formal Medicare billing education required upon hire or within 2 years of employment
   
   Manager Patient Accounting Government Billing & Collections Schedule
   
   + Primarily day shift, but evening and weekend hours will be required.
   
   + Expected to work sufficient time and hours to manage work force and complete duties including planning for future goals.
   
   + Hours will exceed normal staff hours.
   
   + Expected to show a presence on all shifts of supervision.
   
   Manager Patient Accounting Government Billing & Collections Benefits
   
   + At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non 12-hour shift schedules and part-time team members working at least 30 hours or more on weekends only are eligible for benefits.
   
   + Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.

   Copy this example

   

5. Post your job

   There are a few common ways to find billing/collection managers for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your billing/collection manager job on Zippia to find and recruit billing/collection manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit billing/collection managers, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new billing/collection manager

   Once you have selected a candidate for the billing/collection manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new billing/collection manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire a billing/collection manager?