Billing manager vs desk manager

The differences between billing managers and desk managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a billing manager and a desk manager. Additionally, a billing manager has an average salary of $77,507, which is higher than the $75,140 average annual salary of a desk manager.

The top three skills for a billing manager include patients, customer service and billing procedures. The most important skills for a desk manager are CRM, sales process, and quality customer service.

Billing manager vs desk manager overview

	Billing Manager	Desk Manager
Yearly salary	$77,507	$75,140
Hourly rate	$37.26	$36.12
Growth rate	17%	-
Number of jobs	38,709	45,871
Job satisfaction	3	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 65%
Average age	47	47
Years of experience	6	6

What does a billing manager do?

A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.

What does a desk manager do?

A desk manager's responsibilities focus on facilitating communication and performing organizational support tasks to maintain the smooth flow of operations at offices. Although the extent of their duties primarily depends on their company or employment industry, it usually includes handling calls and correspondence, answering inquiries, resolving issues and concerns, forwarding calls and messages, arranging appointments and schedules, organizing files, and overseeing various communication materials. In some offices, a desk manager manages different teams, supervising their performance while enforcing company standards and policies.

Billing manager vs desk manager salary

Billing managers and desk managers have different pay scales, as shown below.

	Billing Manager	Desk Manager
Average salary	$77,507	$75,140
Salary range	Between $52,000 And $114,000	Between $44,000 And $127,000
Highest paying City	San Jose, CA	Eureka, CA
Highest paying state	New Jersey	New York
Best paying company	Google	ServiceNow
Best paying industry	Utilities	-

Differences between billing manager and desk manager education

There are a few differences between a billing manager and a desk manager in terms of educational background:

	Billing Manager	Desk Manager
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 65%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Billing manager vs desk manager demographics

Here are the differences between billing managers' and desk managers' demographics:

	Billing Manager	Desk Manager
Average age	47	47
Gender ratio	Male, 17.7% Female, 82.3%	Male, 54.9% Female, 45.1%
Race ratio	Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7%	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between billing manager and desk manager duties and responsibilities

Billing manager example responsibilities.

Manage, extract, and process EHRs by request.
Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
Credential providers with Medicare, Medicaid and commercial carriers.
Approve and post all A/R adjustments via PeopleSoft.

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Desk manager example responsibilities.

Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
Maintain POS transactions and hotel budget.
Shred patient information to comply with HIPAA regulations.
Follow HIPAA guidelines to ensure staff compliance.assist with all dental procedures.
Design a multi-part training program for the primary POS program used in retail locations.
Import and export all patient data into the EMR from hospitals and other qualify health care providers.

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Billing manager vs desk manager skills

Common billing manager skills

Patients, 14%
Customer Service, 9%
Billing Procedures, 6%
Revenue Cycle, 4%
Financial Reports, 4%
Medicaid, 4%

Common desk manager skills

CRM, 19%
Sales Process, 12%
Quality Customer Service, 10%
CSI, 9%
Sales People, 8%
Sales Desk, 5%

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Updated January 8, 2025

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