Billing manager vs guest services manager

The differences between billing managers and guest services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a billing manager and a guest services manager. Additionally, a billing manager has an average salary of $77,507, which is higher than the $46,930 average annual salary of a guest services manager.

The top three skills for a billing manager include patients, customer service and billing procedures. The most important skills for a guest services manager are reservations, excellent guest, and front desk operations.

Billing manager vs guest services manager overview

	Billing Manager	Guest Services Manager
Yearly salary	$77,507	$46,930
Hourly rate	$37.26	$22.56
Growth rate	17%	6%
Number of jobs	38,709	105,188
Job satisfaction	3	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 58%
Average age	47	47
Years of experience	6	6

What does a billing manager do?

A billing manager is in charge of overseeing the systems and processes concerned with billing in a company. One of their primary duties is to handle the receivable accounts to ensure smooth cash flow, assess the validity of bills, provide corrective measures when necessary, supervise the workforce's performance, and solve issues raised by staff. As a billing manager, it is essential to implement all policies and regulations while leading and encouraging the team in their joint effort to reach targets and deadlines.

What does a guest services manager do?

A guest services manager is responsible for managing guest needs and front desk operations, ensuring the highest customer satisfaction. Guest services managers monitor staff performance, develop strategies and services to maximize productivity, and drive more revenues and profitability. They also resolve guests' complaints, providing service replacements or payment refunds as needed. They ensure the safety and security of all the facilities and amenities, including inventories and stock supplies' adequacy. A guest services manager must have excellent communication and leadership skills to handle operations efficiently.

Billing manager vs guest services manager salary

Billing managers and guest services managers have different pay scales, as shown below.

	Billing Manager	Guest Services Manager
Average salary	$77,507	$46,930
Salary range	Between $52,000 And $114,000	Between $34,000 And $63,000
Highest paying City	San Jose, CA	New York, NY
Highest paying state	New Jersey	New York
Best paying company	Google	InterContinental Hotels Group Resources, Inc.
Best paying industry	Utilities	Hospitality

Differences between billing manager and guest services manager education

There are a few differences between a billing manager and a guest services manager in terms of educational background:

	Billing Manager	Guest Services Manager
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 58%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Cornell University

Billing manager vs guest services manager demographics

Here are the differences between billing managers' and guest services managers' demographics:

	Billing Manager	Guest Services Manager
Average age	47	47
Gender ratio	Male, 17.7% Female, 82.3%	Male, 44.0% Female, 56.0%
Race ratio	Black or African American, 10.6% Unknown, 4.8% Hispanic or Latino, 18.0% Asian, 5.8% White, 60.0% American Indian and Alaska Native, 0.7%	Black or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 18.2% Asian, 5.2% White, 61.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between billing manager and guest services manager duties and responsibilities

Billing manager example responsibilities.

Manage, extract, and process EHRs by request.
Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
Credential providers with Medicare, Medicaid and commercial carriers.
Approve and post all A/R adjustments via PeopleSoft.

Guest services manager example responsibilities.

Maintain, troubleshoot, and manage the hotel's property management systems (PMS) and other computer networks and software.
Manage Sarbanes-Oxley application compliance requirements.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Develop VIP recognition program to create lasting memories with the resorts group and leisure VIPs.
Full knowledge of resorts' rooms and venues.
Ensure compliance with Sarbanes-Oxley by complying with internal audit requests.

Billing manager vs guest services manager skills

Common billing manager skills

Patients, 14%
Customer Service, 9%
Billing Procedures, 6%
Revenue Cycle, 4%
Financial Reports, 4%
Medicaid, 4%

Common guest services manager skills

Reservations, 13%
Excellent Guest, 9%
Front Desk Operations, 7%
Payroll, 6%
Guest Satisfaction, 4%
Cleanliness, 4%

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Billing Manager
Billing Manager vs Guest Services Manager

Updated January 8, 2025

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