Manager, Patient Transport (Nocturnal Shift)
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position directs the Patient Transport & Call Center (Riverside) Personnel, who provide patient escort, messengers, and lab service to all hospital departments and to oversee the working conditions of the equipment that is necessary to ensure the safe transportation of patients in our care. This position also oversees all operations of the Customer Call Center (for Riverside only).
**Responsibilities And Duties:**
Plans, directs, and supervises all technical aspects of Patient Transportation. Develops and implements proper procedures; supervises and evaluates work progress and employees in assigned areas; assists when necessary in all work activities listed on Patient Escort . Provides Quality Transportational Service for patient escorting and messenger/lab duties. Provides customer service: assists patients needing special attention; implements customer relations when problems arise; works with departments/physicians for special scheduling needs and/or problems to provide quality care to patients and quality service to department/staff physicians: Coordinates patient scheduling, communicates patient scheduling with nursing services and other inter departments, assigns escort trips to patient escort personnel to proper areas needed. Efficient unitization of departmental trips, personnel, and time.
Direct Management of Staff: Monitors, documents, and evaluates staff performance in a timely manner to assure quality; performs any necessary disciplinary action.
Maintains departmental statistics; maintains daily, weekly, monthly and annual statistical logs; compiles quarterly and annual reports/compiles any additional reports requested by Administrative Director of Support Service. Responsible for weekly time and attendance assuring all correct hours have been documented. Maintains awareness of departmental efficiency and utilization.
Continuing Education: Plans and coordinates educational in-services and meetings for staff members; participates in evaluation and application of new equipment policies and procedures; attends outside Patient Transportation meetings/conveys meeting information of staff; recommends future continuing education for employee. Keeps abreast of new education/policies and procedures available. Keeps staff involved in continuing education.
Interviews all prospective job applicants. Ensures best possible applicant is chosen for employment.
Assists, develops and maintains annual operating and capital budget; monitors departmental expenditures; plans and monitors equipment repair; monitors personnel overtime hours; processes all Patient Transportation invoices and purchase orders as necessary. Recommends equipment, product, and structural changes within Patient Transportation; maintains levels/utilization of all stock items. Maintains awareness of efficient operational and maintenance costs and implementation of cost effectiveness in purchasing and utilization of equipment and supplies.
Establishes and maintains departmental quality assurance, quality control, and quality improvement programs in accordance with JCAHO guidelines. Assesses and documents quality issues in department and establishes proper indicators to be monitored. Implements, follows up, and completes all unusual Occurrences; monitors and assesses all employee accident reports, sending employees to Employee Health Clinic when necessary. Assures quality control, assurance, and improvement/cares are maintained.
**Minimum Qualifications:**
High School or GED (Required)
**Additional :**
**Additional Job Description**
In lieu of degree, must have High school diploma or GED and four years patient transport Experience with at least three years in a leadership role; or equivalent combination of and Experience
**Work Shift:**
Night
**Scheduled Weekly Hours :**
40
**Department**
Patient Transportation
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Customer Engagement Manager
Columbus, OH
At Ryder, our most important competitive advantage is our people.
CULTURE- INTEGRITY- FAMILY
. As a Customer Engagement Manager, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career.
Summary
The Customer Engagement Manager (CEM) position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed Maintenance, Lease Financing and Fleet Management Services) by utilizing the Ryder Sales Process. The CEM's book of business will typically consist of; smaller less complex Local accounts with power fleet size opportunities of 1-4 units, smaller less demanding National accounts, smaller coordinated accounts whereby the economic buyer is not at this location(s).
Territory: Columbus, Akron and Dayton, OH
Work Schedule: Monday to Friday 8:00 am - 5:00 pm
If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right place. This position comes with a competitive salary plus commission. We also offer a full benefits package, 401k employer match, PTO, and a discount on shares!
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by
Women in Trucking,
one of
Fortune Magazine
's “World's Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by
Inbound Logistics.
We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"
********************************** Bbl6L1V6E
*******************************************
Essential Functions
Attain or exceed assigned sales quotas and profit targets. Maintain regular and consistent in person and virtual contact with customers to meet customer requirements. Develop a sales penetration plan to expand Ryder's wallet share. Segment account base by opportunity for growth, renewal (retention) and potential for risk of loss. Present Ryder services and capabilities. Develop relationships with all customer buying influencers. Develop complete understanding of customers' business, goals, and objectives. Work collaboratively with DTS/SCS to develop upsell opportunities for the application of those services as appropriate. Serve as facilitator between customers and Ryder departments or Ryder vendors.
Ensure contracted services are delivered to customers. Orchestrate the development of a productive working relationship with the customer. Maintain appropriate customer contact. Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account. Develop knowledge base of competitive alternatives and identify share of wallet opportunities. Contribute to an effective transition of accounts sold upstream in Ryder's services portfolio. Update CRM with relevant account specific details and interactions.
Proactively anticipate problems through continuous dialogue with customer & Ryder staff. Supply customer with information regarding operational performance. Learn customers business & Operations.
Customer Education - Providing customers with information on new services, changes in policies, and best practices for using the leased trucks efficiently.
Training and improvement of sales skills, industry knowledge and personal growth needs.
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Sales skills, Required
Account Management skills, Required
Negotiation skills, Required
Contractual leasing, Required
Pricing, Required
Qualifications
Bachelor's degree in business, marketing, or transportation, or equivalent experience, Required
2 years or more experience providing service to customers., Required
2 years or more experience selling to customers., Required
Travel
Yes
#LI-CZ
#INDexempt
#FB
Job Category
Outside Sales
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
$58,000
Maximum Pay Range:
$58,000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through **********************
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here.
Auto-ApplyOffice Manager/Receptionist (In-Office)
Gahanna, OH
Golden Reserve is looking for an experienced Regional Client Administrator (RCA) that will oversee our locations in Gahanna, Ohio as well as our newest location that is soon to open in the Easton area.
Our RCA is a mix of a Receptionist and an Office Manager. Unlike other financial institutions, this is NOT just an administrative role - you are vital part of the sales and operational teams.
As an RCA, you would be responsible for (1) all incoming and outbound client communication and correspondence (phones, digital and traditional postage), (2) managing all internal operational aspects of your region's office(s) (inventory and client experience), (3) maintaining our client filing system, and (4) providing world class custom service.
Our RCA Team is recognized as both the face and heart of Golden Reserve. They are responsible for delivering our first impression and being the point of contact for all client communications.
Golden Reserve's unique approach to financial services is redefining financial planning - we hold monthly seminars that you would help support and have weekly TV & Radio Shows across Ohio - and it is working. We are one of the fastest growing companies in Ohio, with close to 20 offices and regularly recognized as one of the most innovative financial service companies in the country.
What we ask
·
Client Service Excellence
: Understanding that we are entrusted with the life savings of our clients is a huge responsibility, that we do not take lightly.
·
Be The Heart
: Ensure our Sales team is supported so that we can help more families - while being the compassionate front-line for our communication and client experience to our clients.
·
Commitment
: we know we must earn your trust, but we expect every recruit to be committed to our process and systems of managing client services and support to learn the GR-Way.
·
Ownership
: taking ownership and personal pride in the operational excellence and appearance of your office location(s), ensuring they have all the necessary items to deliver a world-class client experience.
What we provide:
·
RCA Captains
- you will have multiple dedicated supporting RCA Team Leaders that help you manage (1) workload and (2) policy and training needs.
·
Competitive Salary
- $55,000 - $75,000.
·
Benefits -
Generous time off policy, Health Insurance, Vision Insurance, Dental Insurance, 401(k), & Life Insurance.
WORK SCHEDULE
This role is in-office. Work hours are 8:30 am - 5:30 pm with a 1-Hour lunch. Must be available to work occasional evening hours to support our educational workshops, as needed. We pay overtime. This position is full-time in-office.
If you want to help us change the world of finance and are looking for a highly challenging and rewarding career, please fill out our application and send over your resume.
BEFORE YOU APPLY - this is NOT a typical financial services position -to learn more about the RCA role, check out: A Day in the Life of an RCA. To learn more about how we are different, check out Expedition Retirement, to see if our
mission
is the right fit for you. (*********************************************************
You can also learn more at **********************
Requirements
What we need:
Two (2) years+ of administrative support experience (must include phone support).
Expertise in Microsoft Office (including Teams).
Excellent grammar, spelling, proofreading and communication soft skills.
GRIT - we built this company brick by brick on a blue-collar mindset where accountability, ownership, problem-solving, and toughness still matter in this workplace.
Salary Description $55,000- $75,000
Care Coordination Oversight Manager (Medicaid Health Systems Administrator 1)
Columbus, OH
Care Coordination Oversight Manager (Medicaid Health Systems Administrator 1) (250008VE) Organization: MedicaidAgency Contact Name and Information: ******************************** Unposting Date: Dec 8, 2025, 4:59:00 AMWork Location: Lazarus 5 50 West Town Street Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $39.22/hour Schedule: Full-time Work Hours: 8:00 am - 5:00 pm Classified Indicator: ClassifiedUnion: Exempt from Union Primary Job Skill: Health AdministrationTechnical Skills: Program Management, Public HealthProfessional Skills: Analyzation, Collaboration, Goal Setting, Performance Management Agency OverviewAbout Us:Investing in opportunities for Ohioans that work for every person and every family in every corner of our state is at the hallmark of Governor DeWine's agenda for Ohio's future. To ensure Ohio is “the best place to live, work, raise and family and start a business,” we must have strong schools, a great quality of life, and compassion for those who need our help.Ohio Department of Medicaid plays a unique and necessary role in supporting the governor's vision. As the single state Medicaid agency responsible for administering high-quality, person-centric healthcare, the department is committed to supporting the health and wellbeing of nearly one in every four Ohioans served. We do so by:Delivering a personalized care experience to more than three million people served.Improving care for children and adults with complex behavioral health needs.Working collectively with our partners and providers to measurably strengthen wellness and health outcomes.Streamlining administrative burdens so doctors and healthcare providers have more time for patient care.Ensuring financial transparency and operational accountability across all Medicaid programs and services. Job DescriptionWhat You Will Do at ODM:Office: PolicyBureau: Long Term Services & Supports Classification: Medicaid Health Systems Administrator 1 (PN 20087324) Job Overview:The Ohio Department of Medicaid (ODM) is seeking a healthcare professional to be part of our Managed Care Care Coordination Team. This position will provide care coordination oversight for the following Managed Care Organizations (MCOs):UnitedHealthcareHumana Healthy HorizonsAs a Care Coordination Oversight Manager, your responsibilities will include:Overseeing and monitoring care coordination delivery services provided by ODM's MCOs.Providing oversight in the development of innovative program initiatives designed to improve access to health services.Overseeing the coordination of policy and program planning by researching delivery systems within a population health model and providing feedback on findings.Reviewing, analyzing, and interpreting data (e.g. analysis data collected from consumer surveys) and reports and providing recommendations for follow up activities related to performance.Overseeing external quality review activities, including the development of administrative reports.Working collaboratively with internal and external stakeholders across a variety of departments, levels, state agencies, and MCOs to improve care coordination for the individuals served by ODM. Preferable licensure for this position is: Licensed Social Worker, Licensed Professional Counselor, Registered Nurse, or Licensed Allied Health Professional Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsCompletion of graduate core program in business, management or public administration, public health, health administration, social or behavioral science or public finance; 12 mos. exp. in the delivery of a health services program or health services project management (e.g., health care data analysis, health services contract management, health care market & financial expertise; health services program communication; health services budget development, HMO & hospital rate development, health services eligibility, health services data base analysis).-Or 12 months experience has Medicaid Health Systems Specialist, 65293. Note: education & experience is to be commensurate with approved position description on file.-Or equivalent of Minimum Class Qualifications for Employment. Job Skills: Health AdministrationTechnical Skills: Public Health, Program ManagementProfessional Skills: Collaboration, Goal Setting, Analyzation, Performance ManagementSupplemental InformationCompensation is as listed on the posting unless required by legislation or union contract.This position is overtime exempt.Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyResolution Specialist
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Position Summary
As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description $22-$28/hr
Office Manager
Columbus, OH
Frost Brown Todd LLP , a national law firm with over 1,000 legal and business professionals across eighteen offices, is seeking a full-time Office Manager to join our Columbus office. The Office Manager plays a pivotal role in fostering a professional and collaborative work environment where both clients and team members feel valued and supported. This position works closely with leadership to align office operations with strategic goals and is responsible for anticipating, identifying, and planning for the evolving needs of the office.
Ideal candidates will demonstrate strong leadership skills, sound judgment, and the ability to manage multiple priorities in a fast-paced professional services setting.
Key Responsibilities:
Foster a work environment that reflects Frost Brown Todd's culture by promoting high morale, supporting productivity and efficiency, and upholding a strong commitment to client service.
Maintain a regular physical presence in the office during business hours, ensuring operations run smoothly.
Organize office events, recognition activities, and other initiatives to foster employee engagement and morale.
Oversee the allocation of legal assistant workloads and routinely assess attorney-to-assistant ratios to ensure fair distribution, balanced support, and alignment with market standards. Proactively adjust staffing as needed to maintain efficiency and meet the evolving needs of attorneys and clients.
Regularly collaborate with the office management team to review staffing levels, assess employee morale, align on strategic objectives, and identify opportunities for workflow and operational improvements.
Oversee the recruitment process for new team members, including reviewing resumes, conducting interviews, and making hiring decisions. Develop and implement effective onboarding programs, ensuring new hires receive the necessary training and resources to be successful in their roles.
Provide continuous coaching and mentorship to direct reports, offering constructive feedback to support professional growth and skill development.
Review and approve timesheets for direct reports on a regular basis including the accurate reporting of PTO/Vacation/Floating Holiday hours, ensuring accuracy in reported work hours, compliance with firm policies, and timely submission to payroll for processing. Promptly address and make any necessary corrections as requested by payroll.
Work with the Facilities Manager regarding space planning and design of the office.
Serve as the primary liaison with the building property manager for communication regarding security, maintenance, and facility-related issues.
Oversee the preparation and setup of offices and workstations for incoming attorneys and business professionals, ensuring a seamless onboarding experience and fully functional work environment.
Ensure the general upkeep of shared office facilities such as halls, reception areas, kitchens, and conference rooms.
Manage ordering and inventory of office supplies to ensure the office is well-stocked and operating efficiently, while monitoring usage and staying within budget.
Prepare and manage the office's operational budget, monitor expenses, and identify cost-saving opportunities.
Coordinate with the firm's accounting department to make client deposits into the firm's operating and retainer accounts.
Reconcile the office's credit card statement each month by reviewing all transactions, ensuring proper documentation is provided for each charge, and addressing any discrepancies with business professionals.
Review all vendor invoices for accuracy and submit invoices to the accounting department for processing on a timely basis.
Manage the office's operating cash account, including issuing checks for urgent needs, making deposits, and maintaining accurate account balances as needed. Submit monthly reconciliations of account expenditures to the accounting department, ensuring all submissions include necessary approvals, supporting documentation (i.e. receipts), and copies of issued checks (where applicable).
Job Requirements:
Bachelor's degree or equivalent combination of education and experience.
Experience working with a legal support teaming model within a law firm.
Thorough understanding of administration, people management, human resources and operational functions, typically acquired through a bachelor's degree in Business Administration, Human Resources Management or a closely related field, or through equivalent practical experience.
Five years of progressively responsible work experience with legal or other professional service organizations to gain experience in managing business operations including planning, human resources and purchasing functions.
Previous experience in preparing and managing budgets.
Five years of direct supervision experience of managing business professionals.
Ability to proactively identify and analyze issues and problems and to recommend and implement solutions.
Exceptional organizational and multitasking abilities to manage competing priorities in a fast-paced environment.
Ability to manage and work through conflict as well as the ability to build trust.
Emotional Intelligence skills necessary to maintain effective relationships with partners, attorneys, clients, and business professionals in person, by e-mail and by telephone and to manage business professionals and facilitate individual and group meetings dealing with the law office operation.
Proven ability to handle sensitive and confidential information with the highest level of discretion.
Work occasionally requires a high level of mental effort and strain when performing the essential duties. Must be able to perform the essential duties of the position with time constraints, interruptions, and demanding attorneys and business professionals.
Work frequently requires more than 40 hours per week to perform the essential duties of the position.
Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.
Auto-ApplyResolution Specialist
Columbus, OH
Description:
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift Options: 12:00 PM-8:00 PM or 1:00 PM-9:00 PM
Note: Bilingual candidates will be given priority.
Position Summary
As the Resolution Specialist at Gifthealth, you will oversee the resolution of complex patient issues, ensuring timely and effective responses. This role requires close collaboration with cross-functional teams to enhance the patient experience and drive continuous improvement in our support processes.
Key Responsibilities
Escalation Management:
Serve as the primary point of contact for high-priority patient concerns.
Coordinate with internal teams to resolve issues promptly.
Develop and implement protocols for handling escalations efficiently.
Team Leadership:
Mentor and support Patient Care Representatives in managing challenging cases.
Provide training on best practices for issue resolution and customer service.
Monitor team performance and provide feedback for continuous improvement.
Process Improvement:
Analyze escalation trends to identify areas for operational enhancements.
Collaborate with stakeholders to implement solutions that reduce recurrence of issues.
Maintain documentation of processes and updates for transparency and training purposes.
Compliance and Reporting:
Ensure all patient interactions comply with HIPAA and other regulatory standards.
Generate reports on escalation metrics and outcomes for leadership review.
Participate in audits and quality assurance activities as needed
Qualifications
Bachelor's degree in Healthcare Administration, Business, or related field.
Minimum of 3 years in a patient support or customer service role, with at least 1 year in a supervisory capacity.
Strong problem-solving skills and the ability to handle high-stress situations calmly.
Excellent communication and interpersonal skills.
Proficiency in customer service software (e.g., Zendesk) and Microsoft Office Suite.
Knowledge of pharmacy operations and healthcare regulations is a plus.
Success Metrics:
Reduction in escalation resolution time.
Improvement in patient satisfaction scores.
Decrease in repeat escalation cases.
Enhanced team performance and morale.
Work Environment
Location: Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions
Must be able to remain seated and work at a computer for extended periods (up to 8 hours).
Must be able to type and perform repetitive hand/wrist motions throughout the shift.
Must be able to use a headset for phone-based communication for the majority of the workday.
Must be able to navigate multiple computer systems and applications simultaneously.
Must maintain focus and attention to detail while managing a high volume of calls or tasks.
Must be able to communicate clearly and professionally via phone, chat, and email.
Must be able to work onsite/remote (customize) for all scheduled shifts, including potential weekends or evenings depending on business needs.
Must be able to handle occasional escalated or emotionally charged interactions with composure.
Must be able to meet productivity and quality standards consistently.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
Billing Coordinator
Dublin, OH
Job Description
About Us At TCT, we are a therapist-owned and operated company passionate about providing exceptional Physical Therapy, Occupational Therapy, and Speech Therapy in assisted living settings. Our mission is to restore independence through compassionate and high-quality care.
We take pride in fostering a supportive, close-knit culture that values collaboration and professional growth. At TCT, you'll enjoy competitive pay, flexible schedules, rewarding work, and a comprehensive benefits package.
Our values-Tailored, Transformative, Transparent, Compassion, Care, and Community (T's and C's)-guide everything we do.
Why Join Us?
Comprehensive Benefits: Medical, dental, vision, and life insurance.
Work-Life Balance: Flexible scheduling and paid time off.
Recognition & Rewards: Employee reward and recognition programs.
Growth Opportunities: On-the-job training and upward mobility.
Position Details
We're looking for a full-time Medical Credentialing/Medical Biller to join our team in Columbus, OH. This on-site position is ideal for candidates who are detail-oriented, organized, and thrive in a collaborative environment.
Key Responsibilities
Credentialing:
Process initial and re-credentialing applications, ensuring compliance with regulations.
Enter application data accurately, review for errors, and prepare files for quality review.
Monitor state licensing and Medicare/Medicaid sanctions.
Generate and distribute re-credentialing reports, following up on overdue applications.
Medical Billing:
Log payments from insurance companies and patients, maintaining accurate records.
Update billing addresses and contact details as needed.
Follow up on delinquent payments, resolve denial instances, and file appeals.
Submit claims and process billing data for insurance providers.
Verify insurance benefits for new and existing clients.
Administrative Support:
Assist with faxing, answering calls, emails, and text messages.
Aid in credentialing new providers and performing initial insurance verifications.
Requirements
Minimum 1 year of medical billing experience in a healthcare setting.
Associate's Degree in Medical Billing, Coding, or a related field.
Proficiency with:
Google Suite
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Compensation
Competitive and based on experience. Let's talk!
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Senior Collections Specialist
Columbus, OH
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team
At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment.
Position Location -
This role is available in the following locations: Remote.
Time Zone Requirements -
This team operates on the East Coast time zones.
Travel requirements -
As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
How you'll make an impact:
Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management.
Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC).
Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes.
What Success Looks Like
As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics
Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction.
Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently.
Key Attributes for Success:
A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes.
Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions.
Effective time management to balance high call volumes with personalized and strategic borrower support.
What we're looking for:
Minimum qualifications:
At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals.
Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy.
Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices.
Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs).
Preferred qualifications:
3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in
Auto Collections
is a plus.
Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines.
Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals.
Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations.
Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment.
Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
#LI-Associate
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
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Auto-ApplyCustomer Experience Banker- Avery Dublin
Dublin, OH
Summary: Serves in a concierge role by servicing walk-in customers. Responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.
Duties & Responsibilities:
* Providing excellent customer service and effectively resolving customer issues.
* Being proficient in understanding and educating customers on consumer deposit products.
* Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
* Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
* Adhering to all operational, security, risk and regulatory policies and procedures.
* Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
Required Qualifications:
* 1 year customer service in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs, or similar role
* High School Diploma
OR
* Bachelor's Degree
Preferred Qualifications:
* Bachelor's Degree
* Cash handling skills preferred but not required
* Comfort with technology such as mobile services and online banking services is a plus
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.
Auto-ApplyMedical Billing Specialist (Behavioral Health)
Dublin, OH
Medical Billing Specialist (Behavioral Health) A Great Opportunity / Full Time / $17.50 - $18.50 per hour Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services through Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services.
Responsibilities may include:
Responsible for all aspects of billing including, but not limited to collecting necessary billing documentation, preparation of invoices, posting payments
Responsible for collection of all client company accounts, proactive research of troubled client accounts and communication with operations and third-party partners regarding client accounts
Responsible for filing paper correspondence
Follow up daily on billing practices for assigned payers and assist team members as needed
Complete other duties as assigned by management
Identify and meet deadlines
Requirements for this position include:
High school diploma required, Associate's degree or certification in medical billing/coding is preferred.
At least 1 year of medical billing experience and experience with billing software.
Knowledge of insurance including Medicaid, Medicare, and Commercial insurance.
Understanding of explanation of benefits (EOB's), claim denials, and account receivables.
Knowledge of healthcare or human services is preferred and experience with Behavioral Health billing is a plus.
Strong organizational, prioritization and written and verbal communication skills.
What ViaQuest can offer you:
Paid training.
Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
Employee discount program.
Paid-time off.
Employee referral bonus program.
About ViaQuest To learn more about ViaQuest visit: **********************
From Our Employees To You
**********************************************************
Would you like to refer someone else to this job and earn a bonus?
Participate in our referral program!
**************************************************************
Do you have questions?
Email us at ***********************
Easy ApplyB2B Billing & Collections Specialist
Chesterville, OH
CORT is seeking a full-time Accounts Receivable Collections and Support Specialist to work with our national, commercial accounts. The ideal candidate will be skilled at building customer relationships, with experience in commercial collections and customer support.
The primary responsibility of this position is to review and adjust client invoices for accuracy and for keeping over 30 days past due delinquencies within designated percentage guidelines by performing collection procedures on assigned commercial accounts. This responsibility includes the resolution of all billing and collection issues while providing excellent customer service to both internal and external customers.
During the training period, this is an onsite role that reports to the office each day, however, after training, employees will have the option to work a hybrid schedule with 3 days in office and 2 days from home.
Schedule: Monday-Friday 8am to 4:30pm
What We Offer
* Hourly pay rate; weekly pay; paid training; 40 hours/week
* Promote from within culture
* Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
* 401(k) retirement plan with company match
* Paid vacation, sick days, and holidays
* Company-paid disability and life insurance
* Tuition reimbursement
* Employee discounts and perks
Responsibilities
* Review, adjust, reconcile and send monthly invoices to assigned commercial account customers.
* Contact customers, by telephone and email, to determine reasons for overdue payments and secure payment of outstanding invoices. Communicate with districts and escalate collection issues as appropriate to resolve.
* Determine proper payment allocation as required or requested by A/R processing personnel.
* Resolve short payment discrepancies that customers claim when making payment.
* Complete adjustment forms and follow up with Districts to ensure adjustments are completed timely and accurately.
* Based on established policy and on a timely basis, investigate and resolve on-account payments received and other credits/debits that have not been assigned to an invoice.
* Resolve and clear credit balance invoices before such invoices age 60 days.
* Prepare monthly collection reports to be submitted to Management.
Qualifications
* 2-3 years or more of accounting /collection, or customer service experience. Collections experience preferred.
* Commercial collections experience is ideal.
* High school diploma or equivalent.
* Requires knowledge of credit and collections, invoicing, accounts receivable and customer service principles, practices and regulations.
* Basic math and analytical skills
* Must have excellent communication and negotiation skills with an ability to communicate in a respectful and assertive manner. Must be able to communicate clearly and concisely, both orally and in writing, with an emphasis on telephone etiquette.
* Ability to multi-task and prioritize while speaking with customer.
* Demonstrates good active listening skills, telephone skills and professional email communication skills.
* Position requires strong PC skills and a working knowledge of Outlook, Windows, Word and Excel.
* Must possess average keyboarding speed with a high level of accuracy.
About CORT
CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.
For more information on CORT, visit *********************
Working for CORT
For more information on careers at CORT, visit *************************
This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.
CORT participates in the E-Verify program.
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.
EEO/AA Employer/Vets/Disability
Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.
Auto-ApplyFront Desk Manager
Obetz, OH
Job DescriptionJob Title: Front Desk Manager Pay Rate: $33,000 per year Job Type: Full-Time
Are you someone who loves taking charge, solving problems on the fly, and creating a welcoming experience for every guest? We're seeking a Front Desk Manager who excels in a fast-paced environment and knows how to lead by example. This role is ideal for someone with a strong background in food service who is ready to bring that hustle and consistency into the hospitality industry.
Key Responsibilities
Lead and manage front desk operations, ensuring seamless guest check-in and check-out
Handle guest concerns and resolve issues quickly and professionally
Cross-train and support other departments (housekeeping, breakfast, etc.) as needed
Maintain strong cash handling procedures and front desk reporting
Generate sales leads and support block bookings for group stays and meetings
Monitor guest satisfaction through feedback and online reviews
Qualifications
Proven experience in hotel front desk operations, with strong knowledge of check-in/check-out procedures, reservations, and guest services
A quick problem-solver, calm under pressure, and always guest-focused
Flexible to work both 1st and 2nd shifts (2nd shift hours: 3:00 PM - 11:00 PM)
Reliable for weekend coverage
Comfortable using POS and hotel reservation systems (training provided)
Billing Specialist
Columbus, OH
Job Details Northland - Columbus, OH Full Time High School $16.00 - $21.00 Hourly None Day FinanceDescription
ABOUT LLCHC
Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters!
Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage.
SUMMARY:
The Medical Billing Specialist ensures accurate coding, timely claim submission, and efficient reimbursement for clinical services. This role reviews documentation, assigns codes, prepares and submits claims, follows up on denials, and maintains compliance with payer policies and HIPAA.
ESSENTIAL JOB RESPONSIBILITIES:
Review clinical documentation and assign accurate ICD-10-CM, CPT, and HCPCS codes.
Prepare, scrub, and submit clean claims to commercial, Medicare/Medicaid.
Verify insurance eligibility/benefits and obtain prior authorizations as needed.
Monitor claims status; research, correct, and resubmit denials/edits; post payments and adjustments.
Manage patient billing: statements, payment plans, refunds, and resolution of billing inquiries.
Reconcile daily charges, payments, and balances; escalate discrepancies.
Maintain current knowledge of payer policies, NCCI edits, and regulatory updates.
Protect PHI and uphold HIPAA and organizational privacy/security policies.
Collaborate with providers, clinical staff, and revenue cycle team to optimize documentation and reimbursement.
Core Competencies
Accuracy & Compliance (coding guidelines, HIPAA)
Analytical Problem-Solving (EOB/ERA analysis, denial trends)
Time Management & Prioritization
Collaboration & Provider Education
Professionalism & Patient Service
BENEFITS AND PERKS
Health benefits including medical, vision, dental, life, disability
Generous Paid Time Off
10 Paid Holidays
Student loan forgiveness opportunities
Employee Assistance Program (EAP) with access to various consultants
3% match toward retirement fund
And more!
LIVING OUR VALUES
You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.
Qualifications
Required Qualifications
High school diploma or equivalent required.
Active billing/coding certification.
1-3+ years of recent medical billing/coding experience in an outpatient, inpatient, or specialty setting.
Proficiency with EHR/PM systems (e.g., Epic) and clearinghouses.
Working knowledge of ICD-10-CM, CPT/HCPCS, modifiers, payer rules, and claims lifecycles (837/835).
Strong understanding of denials management, aging A/R, and reconciliation.
High attention to detail; ability to meet volume and accuracy targets.
Excellent communication and customer service skills.
Preferred Qualifications
Experience in [primary care, behavioral health, etc.]
Familiarity with Medicare LCD/NCD guidance and state-specific Medicaid policies.
Knowledge of risk adjustment (HCC), HEDIS-quality documentation, and prior auth workflows.
Supervisor of Customer Service & A/R
Columbus, OH
**What You Need To Know** Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people - and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer's isn't just one of Forbes' Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
The reputation of Southern Glazer's is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer's has been recognized by Newsweek as one of America's Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.
Southern Glazer's offers a competitive compensation package with expected first year total earnings between $48000 - $55000/ year. This salary range is an average range for this position. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.
By joining Southern Glazer's, you would be part of a team that values excellence, innovation, and community. This is more than just a job - it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.
**Overview**
The Supervisor, Accounts Receivable (A/R) on the CAS team (Customer Accounts Services) plays a critical role managing AR operations, improving processes, and coaching hourly employees to ensure timely and accurate cash application, collections, and account reconciliations. The ideal candidate is hands-on and detail-oriented in a high-volume, fast-paced environment. This role requires strong leadership and problem-solving skills to drive results while maintaining positive relationships with clients and internal stakeholders.
If you thrive in an environment where you can optimize workflows, drive efficiency, and support a growing finance team, we'd love to hear from you!
**Primary Responsibilities**
+ Oversee and lead Accounts Receivable operations - Cash Application, account reconciliations, collections, and process improvement to ensure accuracy and timeliness
+ Provide leadership, guidance, and training to the account receivable team in a timely manner
+ Address performance issues, provide coaching, and support employee development to maintain a high-performing team
+ Monitor AR aging reports, resolve disputes, reduce past-due balances, and provide reporting on collection performance
+ Handle escalated concerns and resolve all issues presented in a professional and timely manner
+ Serve as the primary point of contact for internal customers (Finance, Sales, and Operations)
+ Ensure all workflow tasks are monitored and worked throughout the day
+ Communicate effectively to levels of authority
+ Collaborate with the management team and agents to facilitate and foster a spirit of innovation and inclusion.
+ Perform other job-related duties as assigned
**Additional Primary Responsibilities**
**Minimum Qualifications**
+ High school diploma or equivalency plus 1-2 years in a lead or supervisory role
+ Proficiency in Excel (pivot tables, VLOOKUP, data analysis)
+ Strong knowledge of AR processes, collections, cash applications and account reconciliations
+ Knowledge of ERP systems (SAP) and other MS Office applications
+ Ability to train and develop a team in an evolving environment
+ Ability to resolve disputes and improve AR processes
+ Excellent interpersonal, customer service, analytical and problem-solving skills
+ Strong communication and presentation skills (written, verbal, persuasion, motivation)
**Physical Demands**
+ Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine
+ Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
+ May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
**EEO Statement**
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Account Specialist - Germain Insurance
Columbus, OH
BENEFITS EFFECTIVE ON FIRST DAY OF EMPLOYMENT!!
Germain Automotive Partnership consists of state-of-the-art Sales, Service and Insurance facilities in Ohio, Florida, and Michigan. Germain Automotive Partnership offers a wide range of automotive products and services, including new and used vehicles, vehicle maintenance and repair services, vehicle parts and various insurance policies. Our family of great employees has helped Germain Automotive Partnership grow and expand throughout the years by providing world class customer service repeatedly. Germain Automotive Partnership is privately held and a well-respected dealership group.
Overview of the role:
The Account Specialist will assist the Account Executives by calling on prospective leads to set scheduled appointments. The Appointment Scheduler will work directly with the Sales Consultants, Finance and Insurance managers of the car dealership, to gather information on car buyers. This person will follow up with clients on missed or canceled appointments.
Daily Responsibilities:
Make outbound calls to prospective customers.
Enter quoting information into the database.
Manage leads given to by the Auto Sales team.
Communicate with the Finance and Insurance department.
Identify what market is best for customers.
Solve minor software issues.
Communicate with Sales and Service team.
Qualify leads based upon criteria set by management.
Perform administrative tasks.
This is a full-time position that will pay $20.00 hourly plus monthly bonuses. Commission possible if licensed.
Germain Insurance is proud to offer the following benefits for our employees:
Medical Insurance
Dental Insurance
Vision Insurance
401K
Life Insurance
Short and Long-term Disability Insurance
Monday through Friday work schedule.
Will pay to get your insurance license.
Germain Automotive Partnership is an Equal Opportunity Employer and does not discriminate against applicants or employees for employment on the basis of an individual's actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, actual or perceived gender, genetic information or any other status protected by applicable federal, state, or local law.
Accounts Receivable Specialist
Columbus, OH
Accounts Receivable Specialist - Industrial Construction 🕒 Job Type: Full-time 🏗️ Industry: Industrial Automation & Construction
JSET Automated Technologies builds smarter systems for industrial and data center projects. We specialize in building management, electrical power monitoring, and low-voltage controls. Our team supports projects from installation through commissioning with a focus on quality, safety, and reliability.
As we continue to grow, we are seeking a detail-oriented Accounts Receivable Specialist to strengthen our financial operations and support our project-driven environment.
What You'll Do
Generate and process customer invoices based on project milestones and contract terms
Post payments, reconcile customer accounts, and manage AR aging reports
Proactively follow up on outstanding balances and resolve billing discrepancies
Collaborate with project managers to ensure accurate billing and documentation
Maintain organized records in Sales Force and Excel
Prepare AR reports and assist with month-end and year-end closing
Support lien and bond filing processes when applicable
Handle collections and dispute resolution professionally
What We're Looking For
2+ years of experience in accounts receivable or general accounting
Experience managing AR for project-based billing or industrial/construction clients
Proficiency in Microsoft Excel
Familiarity with lien waivers, bond filings, and construction billing practices
Strong attention to detail and ability to meet deadlines
Clear and professional communication skills
Ability to work independently and cross-functionally with project teams
Applicants must be authorized to work in the United States. We are unable to sponsor or take over sponsorship of employment visas at this time.
JSET Automated Technologies is an equal opportunity employer.
Accounts Receivable Specialist
Columbus, OH
The Accounts Receivable Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Accounts Receivable Manager.
This position is a full-time, direct hire position located in (HQ) Columbus, Ohio.
Surge is a national leader with over 50 years of experience providing quality staffing and innovative workforce solutions. We take priority in building personal, long-term partnerships with our clients, and ensuring that each placement is the right fit. We are unlike other staffing agencies in that we take the time to get to know your company and its goals. Our national network has connected more than 122,000 employees on an annual basis and growing.
Primary Functions & Responsibilities:
Monitor accounts daily for collection efforts.
Identify outstanding account receivables.
Contact clients and discuss their overdue payments.
Making outbound collection calls in a professional manner while keeping and improving customer relations.
Investigate historical data for debts and bills.
Take actions to encourage timely payments.
Process payments and refunds.
Resolve billing issues.
Resolve customer credit issues.
Update account status records.
Prepare and present reports on collection activities and progress to management.
All other duties that may arise to ensure the successful operation of the company (all job descriptions must include this statement).
Requirements & Qualifications:
Proven experience as an Accounts Receivable Specialist or similar role.
Excellent knowledge of billing procedures.
Knowledge of various collection techniques.
Contact clients and discuss their overdue payments.
Comfortable working with targets.
Knowledge of collection laws and regulations.
Excellent communication and interpersonal skills.
Problem-solving and critical-thinking skills.
High school diploma.
Associate's/Bachelor's degree is a plus.
Ability to access areas where needed people, information or equipment are located.
Ability to understand and accurately apply basic math skills.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Internet.
Ability to make competent use of work-related equipment and materials.
Ability to remember information (e.g., policies, procedures) or locate resources to find information as needed.
Ability to communicate effectively and tactfully with others.
Ability to work with other team members as well as independently.
Ability to shift back and forth between two or more tasks.
Cooperative, team-oriented, patient, calm under pressure.
Ability to arrange things in certain order (e.g., alphabetically, numerically).
Ability to produce results within an autonomous environment, within company guidelines and have the flexibility to identify and respond to changes in priorities.
Strong written and verbal communication skills.
Ability to provide excellent customer service to all clients (customers and employees).
Ability to advise, counsel, guide and influence the opinions and decisions of others (e.g., customers and employees).
Ability to analyze and evaluate people, data, and things to determine courses of action.
EQUAL OPPORTUNITY EMPLOYER:
Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com.
IND1
Billing Specialist
Springfield, OH
Join Our Team as a Billing Specialist! Are you a detail-oriented individual with a knack for numbers and a passion for healthcare? We are looking for a dynamic Billing Specialist to join our Finance division! In this full-time role, you'll manage the complete billing process, ensuring accuracy and compliance while working closely with clients, insurance providers, our electronic health record and our dedicated team. Responsibilities: • Assist with all billing operations from start to finish, ensuring confidentiality and precision.
Work with insurance companies to submit and reconcile payments.
• Handle client payment collections, verify statements, and resolve discrepancies with ease. • Collaborate with various departments to address billing issues and streamline processes. • Stay updated on insurance billing procedures and changes to provide top-notch service! Qualifications:
• High school diploma or equivalent and at least three years of experience in handling insurance claims in a healthcare setting.
• Strong computer skills, analytical mindset, and excellent teamwork abilities.
Why Join Us?
Be part of a supportive and innovative team dedicated to improving healthcare services. Competitive salary, opportunities for professional growth, and a chance to make a real difference in the community await you! If you're ready to take your career to the next level and thrive in a rewarding environment, we want to hear from you!
Account Receivable Coordinator
Westerville, OH
The Reimbursement Coordinator provides critical support to the Revenue Recovery Department by coordinating mail, payment documentation, cash-related workflows, and key clerical tasks that ensure accurate and timely reconciliation of incoming revenue. This role maintains the flow of financial information across the department through organized processing of mail, deposits, EOBs, denials, and supporting documentation.
The position requires strong attention to detail, the ability to research and resolve discrepancies, and foundational knowledge of medical billing and reimbursement practices. The Reimbursement Coordinator works collaboratively with reimbursement staff, posting teams, branches, customer service, and external partners to ensure payments, documentation, and related information are processed accurately and in compliance with policy, payer guidelines, and regulatory requirements.
ESSENTIAL FUNCTIONS:
Processes and coordinates all incoming and outgoing documentation for the department, including daily mail, deposits, remittances, EOBs/ERNs, and other payment-related records.
Accurately compiles, logs, reconciles, and maintains cash receipts, deposits, and financial documentation in accordance with company policy and audit requirements.
Supports payment posting and revenue recovery by preparing, organizing, and routing information needed for accurate and timely posting of payments, adjustments, and reconciliations.
Reviews orders, claims, documentation, and account records to ensure completeness, accuracy, and compliance prior to billing or payment resolution.
Assists with researching, resolving, or escalating discrepancies related to payments, deposits, claims, denials, and account variances.
Communicates professionally with internal departments, physician offices, referral partners, payers, and customers when necessary to obtain documentation or clarify information needed for reimbursement.
Supports the review and follow-up of claim denials, corrections, adjustments, and appeals as directed by department leadership.
Works collaboratively with reimbursement staff, posting teams, branches, customer service, and other departments to facilitate timely payment resolution and accurate account management.
Maintains accurate and organized paper and/or electronic documentation storage consistent with HIPAA, payer requirements, and company retention policies.
Participates in departmental projects, process improvements, audits, and initiatives to support revenue cycle performance and production goals.
Maintains compliance with all applicable laws, regulations, payer policies, and internal procedures.
Performs other duties as assigned by the Assistant Reimbursement Manager, Reimbursement Manager, or Director of Revenue Recovery .
Requirements REQUIRED EDUCATION AND/OR EXPERIENCE:
1. High school diploma
2. Minimum of one year of experience in an accounts receivable, revenue cycle, medical billing, cash posting, or similar financial/administrative role.
PREFERRED EDUCATION AND/OR EXPERIENCE:
1. Associate's degree in business management related field
2. Two years in a medical/insurance/healthcare accounts receivable leadership role.
3. One year DASCO experience
ADDITIONAL QUALIFICATIONS:
1.Proficiency in Microsoft Office suite.
COMPETENCIES:
Detail Oriented Developing others Financial management Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position, and hours of work and days are Monday through Friday, typically 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.
SUPERVISORY RESPONSIBILITY:
This position manages all employees of the department, including hiring, development, performance management and discipline within company and department guidelines.
WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is generally required to sit; frequently stands, may climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 1O pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Minimal travel is required for this position but occasional out of town and overnight travel may be expected.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO STATEMENT:
DASCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, DASCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
DASCO expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of DASCO's employees to perform their job duties may result in discipline up to and including discharge.