How to hire a billing manager

How to hire a billing manager, step by step

Here's a step-by-step billing manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a billing manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new billing manager
• Step 8: Go through the hiring process checklist

What does a billing manager do?

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1. Identify your hiring needs

   Before you start hiring a billing manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A billing manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, billing managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of billing managers.

   Type of Billing Manager	Description	Hourly rate
   Billing Manager	A Billing Manager is responsible for leading and planning the billing operations of a department. They also train new employees on standard company policies and procedures regarding the billing process.	$25-54
   Medical Billing, Receptionist	A medical billing receptionist serves as the main point of contact in a hospital. Their responsibilities revolve around greeting patients and attending to their needs, gathering and maintaining records, and checking-in patients... Show more	$13-19
   Customer Experience Manager	A customer experience manager (CEM) links the gap between the brand they work for and the customer. It is their job to ensure that customer experience is engaging, efficient, and effective... Show more	$19-65

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Customer Service
   • Billing Procedures
   • Revenue Cycle
   • Financial Reports
   • Medicaid
   • Mediation
   • CPT
   • Medical Claims
   • Billing Process
   • Billing System
   • Medical Billing
   • Billing Issues
   • Accounts Receivables

   Check all skills

   Responsibilities:

   • Manage, extract, and process EHRs by request.
   • Manage the clinical staff payroll, the coding, authorization, and the billing of PDN, HHA and DME claims.
   • Manage point-of-service collection functions to improve customer service and increase revenue for clinic and surgery centers.
   • Manage preparation and maintain analysis by divisions to include CPT fees, Medicare reimbursement and contract reimbursements.
   • Credential providers with Medicare, Medicaid and commercial carriers.
   • Approve and post all A/R adjustments via PeopleSoft.

   More billing manager duties

3. Make a budget

   Including a salary range in your billing manager job description is a great way to entice the best and brightest candidates. A billing manager salary can vary based on several factors:

   • Location. For example, billing managers' average salary in mississippi is 46% less than in new jersey.
   • Seniority. Entry-level billing managers earn 54% less than senior-level billing managers.
   • Certifications. A billing manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a billing manager's salary.

   Average billing manager salary

   $77,507yearly

   $37.26 hourly rate

   ---

   Entry-level billing manager salary

   $52,000 yearly salary

   Updated December 23, 2025

   Average billing manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$102,175	$49
   2	New Jersey	$99,782	$48
   3	Washington	$93,876	$45
   4	Virginia	$84,702	$41
   5	North Carolina	$83,346	$40
   6	Illinois	$81,324	$39
   7	New York	$80,837	$39
   8	Delaware	$79,255	$38
   9	Connecticut	$78,662	$38
   10	Michigan	$78,165	$38
   11	Nevada	$76,353	$37
   12	Missouri	$75,940	$37
   13	Massachusetts	$75,718	$36
   14	Pennsylvania	$74,347	$36
   15	Wisconsin	$71,426	$34
   16	Colorado	$70,668	$34
   17	Minnesota	$70,159	$34
   18	Arizona	$68,105	$33
   19	Louisiana	$66,749	$32
   20	Florida	$66,579	$32

   Average billing manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Google	$120,050	$57.72	5
   2	Parsons	$119,491	$57.45	4
   3	Comverse Technology	$105,050	$50.50
   4	Signature Technicair	$104,387	$50.19
   5	Amazon	$99,853	$48.01	43
   6	Zoom Video Communications	$99,489	$47.83
   7	Citi	$98,299	$47.26	2
   8	KORE	$97,076	$46.67
   9	Lewis Brisbois Bisgaard & Smith	$96,767	$46.52	3
   10	Kent Daniels & Associates	$94,704	$45.53	10
   11	Fiserv	$94,446	$45.41
   12	Richards Kibbe & Orbe	$90,546	$43.53	1
   13	Chubb	$88,593	$42.59	5
   14	Consonus Healthcare	$87,431	$42.03
   15	iCare	$87,319	$41.98
   16	Republic Services	$84,227	$40.49	2
   17	East Liberty Family Health Care Center	$82,717	$39.77
   18	IDT	$82,375	$39.60
   19	TeleTracking	$82,012	$39.43
   20	Yuma Regional Medical Center	$78,548	$37.76

4. Writing a billing manager job description

   A billing manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a billing manager job description:

   Billing manager job description example

   The Manager, Patient Billing will manage the governmental payer collection and billing functions for patient accounts. Recommends improvements, reduces denials, and facilitates processing and patient accounting operations. Assures claims are submitted to payers for all hospital and related clinics. Oversees the 835 and 837 files received from Payers along with cash management functions. Ensures compliance guidelines are monitored and implemented where appropriate.
   
   The Manager, Patient Billing will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
   
   The Manager, Patient Billing will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.
   Principal Responsibilities
   The Manager, Patient Billing: Manages activities related to the billing of accounts to payers. Develops, recommends and administers policies and procedures for areas of responsibility. Participates in the development of policies and procedures for other Institute areas, which may impact patient accounts. Ensures compliance with Payer requirements including governmental regulations for billing, and recommends procedures related to system and revenue cycle operations. Monitors 835 and 837 electronic transactions for Payers and ensures SRAlab is compliant with standards. Provides support to key operational personnel on implementing new billing requirements by Payers. Monitors governmental payer rejections or denials and reports to the Executive Director of the Revenue Cycle any patterns or trends. Interviews, hires, trains, schedules, and evaluates the performance of subordinate personnel. Monitors and reports productivity of staff for billing to payers and the collection of governmental payers. Works with third party payers to resolve billing issues, remaining cognizant of billing policies in order to expedite payment processing and to ensure internal compliance with changes. Manages the cash applications and cash reconciliation process, working with SRAlab banks and personnel. Prepares or directs preparation of financial reports of the organization's accounts receivables, presenting trends, movements and status to management. Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab. Reporting Relationships
   Reports directly to the Executive Director, Revenue Cycle
   Knowledge, Skills & Abilities Required
   Knowledge of Medicare and Medicaid billing practices, computer systems, basic finance and statistical analysis as normally acquired through progressively responsible work experience. Bachelor's degree in, Business, or another closely related field preferred Minimum 5 years of experience, with at least three years in a supervisory role, necessary to gain full understanding of credit and collection functions, financial analysis and third party payer procedures. Knowledge of Medical Necessity policies for all governmental payers including LCD and NCD. Interpersonal skills necessary to effectively discuss financial problems and arrangements with various Institutes and outside agency personnel. Analytical skills necessary to examine patient accounts detect and resolve problems relating to accounts receivable and prepare and administer policies, procedures and budgets. Working Conditions
   Normal office environment with little or no exposure to dust or extreme temperature.
   The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
   
   SRAlab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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5. Post your job

   To find the right billing manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with billing managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit billing managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your billing manager job on Zippia to find and recruit billing manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit billing managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new billing manager

   Once you've selected the best billing manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new billing manager. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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