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Billing representative jobs in Alaska - 119 jobs

  • Customer Service Representative

    AA2It

    Billing representative job in Anchorage, AK

    Title: Customer Service Representative Pay Rate: 25-27/HR on W2 The Customer Service Representative is responsible for providing and maintaining updated information for customers. * Perform administrative functions supporting customer service functions and sales order entries. * Provide monthly status of open orders and follow up with customers and Production. * Maintain record of asset delivery progress and invoicing. * Interact with Production, Buyer and Planner for follow-up of customer orders. * Resolve licensing issues received from customers and record in support database. * Maintain and improve the integrity of the data in the MFGPRO database. * Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable. Kindly share your resume with answers: Q1: How many years of exp in Customer services and how many in supporting Oil & Gas industry Q2: For submisison; kindly share MM/DD of Birth (no year)
    $33k-41k yearly est. 2d ago
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  • Customer Service Representative

    Buyanycoin

    Billing representative job in Anchorage, AK

    ONLINE CUSTOMER SERVICE REPRESENTATIVE STARTUP SEEKING DYNAMIC, HIGHLY ORGANIZED SALES REPRESENTATIVE TO INTERFACE WITH CUSTOMERS IN AN ONLINE COMMODITIES MARKETPLACE. THE RIGHT APPLICANT WILL HAVE THREE OR MORE YEARS EXPERIENCE WITH TELEMARKETING, ONLINE RETAIL, ONLINE INVENTORY, ONLINE PRODUCT MANAGEMENT, VIRTUAL CUSTOMER HELP DESK, HAVE EXCELLENT BUSINESS MATH SKILLS, BE ABLE TO COORDINATE MULTIPLE LINES OF COMMUNICATION, BE PERSONABLE, AND QUICK TO LEARN NEW SKILLS. GOOGLE APPS, PROGRAMMING, WEB DESIGN, AND PAYMENT PROCESSING SETUP EXPERIENCE IS A PLUS. MUST BE A SELF-STARTER AND ENTHUSIASTIC. HOURS VARY BY DEMAND.
    $33k-41k yearly est. 2d ago
  • Customer Service Representative

    Lynden Incorporated 4.6company rating

    Billing representative job in Anchorage, AK

    Alaska Marine Trucking provides and manages local freight distribution services in Alaska which includes loading, unloading, warehousing, pickup and delivery. Alaska Marine Trucking works closely with Alaska Marine Lines in coastal communities throughout Southeast, Central, and Western Alaska.We currently have an opening for a Customer Service Representative in Anchorage, Alaska. This is a Full Time position which offers family friendly benefits, a competitive pay package and professional growth.Currently, our benefit package includes: Paid time off - start with 17 days paid time off a year (PTO)+ additional extended leave paid time Paid Holidays- 8 paid holidays a year in addition to PTO Health Insurance - medical, dental and vision with low employee contributions Health Insurance for your family- we also contribute to medical, dental and vision for your family. 401(k)- with company match + additional annual retirement contribution. Tuition ReimbursementEmployee Assistance Program Life Insurance and AD&D- we pay at no cost to you. Long term disability- we pay at no cost to you. Opportunities for internal promotions/career advancement Be part of our Team and create big possibilities in your life with a challenging and rewarding career at Alaska Marine Trucking. SUMMARY: Possesses a genuine desire to serve the Customer by processing and providing information through a multitude of avenues including, but not limited to, the essential functions of the job listed below. Processes and provides barge/ferry cargo availability/routing/ freight rating information for customers. Customer Service Representative I ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned: Safety is Lynden's first responsibility to our employees and our customers. This position is a safety-sensitive position and the ability to work in a constant state of alertness and safe manner. Answer a variety of customer information requests in person, by phone, and email, regarding rates, routing, packing procedures and interline transportation procedures. Performs tasks outside and during odd hours that include barge checking, intake and inspect vehicles, equipment and break-bulk cargo for shipment to Alaska or other locations. Process Bills of Lading for receiving, review bills for complete information, assign codes and instructions as required. Enter alpha and numeric receiving data from source documents into computer in office and occasionally in warehouse environment. Enter documents into scanning (Imaging) system. Employ training received on AML's Customer Experience Initiative. Respond accurately and timely to customer questions, concerns and service requirements via phone and email, or in person. Carry out all duties with a strong commitment to excellent customer service. Customer Service Representative II ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned: Quotes accurate rates and documents cargo bookings for shipments. Rate Bills of Lading using company's computer program. Highly knowledgeable of up to two regions and able to handle 90% of questions that come from customers. Follow established processes and adjust to changing processes as the company strives for continuous improvements. Carry out all duties with a strong commitment to excellent customer service. Perform audits to ensure accuracy of customer billing. Customer Service Representative III ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and following; other duties may be assigned: Competent on all duties including, but not limited to, Receiving, Billing, Quotes and bookings. Highly knowledgeable of up to four regions and able to handle 90% of questions that come from customers. Skilled at addressing concerns and troubleshooting issues. Willing to travel if needed to other ports for training or coverage. Able to operate pallet jack, forklift with minimal supervision. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and physical demands in the work environment. EDUCATION and/or EXPERIENCE High School Education or G.E.D or equivalent and a minimum of 2 years related experience. Knowledge of current customers, requirements and processes is helpful. LANGUAGE SKILLS Ability to read, analyze, and interpret documents such as tariffs, procedural manuals and employee and safety handbooks. Ability to write and communicate clearly and be understood. Ability to effectively present information and respond to questions from groups of managers, customers, employees, and service partners and the general public. CERTIFICATES, LICENSES, AND REGISTRATIONS: Must be able to apply and be issued a TWIC (Transportation Workers Identification Card). MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to apply common sense understanding to fulfill job duties with limited or detailed written or oral instructions. OTHER SKILLS AND ABILITIES Ability to meet a flexible work schedule based on the needs of the Company. Ability and willingness to work overtime as required. Ability to plan, organize and prioritize work to meet schedules/deadlines. Regular attendance and timeliness are essential functions of this position. Daily physical presence is required. Ability to work alone or as part of a team with minimal supervision. Must be flexible and adaptive to constant changes and be able to work in a high stress, fast paced environment. PC skills required: Windows, Excel, Outlook, keyboarding proficiency. Ability to learn in-house software. Keyboard and ten-key by touch. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to talk, hear and speak while communicating with employees and customers either in person or using telephones or radios. While performing the duties of this job, the employee must be able to handle a variety of physical activity from sitting to standing, walking and occasional lifting from 10 to 40 pounds. Employee must be able to use eyes, hands and fingers to keyboard, operate phones, fax and other office machinery. The employee must occasionally kneel and stretch while inspecting vehicles. The employee must possess close, distance, color peripheral and depth perception. The employee needs the ability to work in a constant state of alertness and in a safe manner. REQUIRED PERSONAL PROTECTIVE EQUIPMENT (PPE): Employee is required to wear PPE as outlined in Company's Industrial Health and Safety Manual Chapter 2.27 PPE Program, which may include hard hat, safety toe shoes/boots, gloves, safety glasses/goggles, hearing protection, respiratory protection and arctic gear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderate in the office to very loud in the barge operation. Dress requirements in some locations are required for safety reasons and are not optional. The employee is occasionally exposed to outside weather conditions and working around moving machinery. COMMENTS: Must pass a pre-employment drug test and a criminal background check. This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. PRE-CONDITIONAL OFFER DRUG TESTING AND BACKGROUND CHECK REQUIRED. ALASKA MARINE TRUCKING IS AN EQUAL OPPORTUNITY EMPLOYER.
    $36k-41k yearly est. 9d ago
  • Captain - Customer Service

    Daveandbusters

    Billing representative job in Anchorage, AK

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11.73 - $14.75 per hour Salary Range: 11.73 - 14.75 We are an equal opportunity employer and participate in E-Verify in states where required.
    $11.7-14.8 hourly Auto-Apply 60d+ ago
  • Billing Coordinator

    Anchorage Dental Arts

    Billing representative job in Anchorage, AK

    Job DescriptionSalary: Depending on Experience Anchorage Dental Arts is seeking a Full-Time Billing Coordinator for our midtown general dental office, that is responsible for ensuring the accurate and timely processing of invoices, managing accounts receivable, and resolving billing discrepancies.This role is crucial to maintaining the financial health of our company and ensuring customer satisfaction. Responsibilities: Generate and process invoices accurately and efficiently. Manage accounts receivable, including following up on outstanding payments. Resolve billing discrepancies and customer inquiries promptly and professionally. Maintain accurate records of billing and payment information. Collaborate with other departments to ensure smooth billing processes. Contribute to the development and implementation of billing procedures. Qualifications: High school diploma or equivalent required 1-2 yrs. proven experience in billing, accounts receivable, or a related field. Strong attention to detail and accuracy. Excellent organizational and time management skills. Proficiency with the Dentrix Software Strong communication and interpersonal skills. Ability to work independently and as part of a team. Benefits: 401K, Vacation, clothing allowance & Paid Holidays. Interested candidates are encouraged to submit their resume and cover letter to *************************** Salary:Depending on experience Contact Information:Karen Willis
    $48k-54k yearly est. Easy Apply 27d ago
  • Patient Access Coordinator

    Rural Psychiatry Associates

    Billing representative job in Anchorage, AK

    Patient Access Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Access Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, Alaska and beyond. As a Patient Access Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Anchorage, AK office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today!
    $39k-43k yearly est. 60d+ ago
  • Patient Access Representative

    Bristol Bay Area Health Corporation

    Billing representative job in Dillingham, AK

    PURPOSE OF THE JOB : To ensure all demographic and financial information is accurately collected, verified, and recorded in the Electronic Health Record Patient Accounting System. Functions include patient registration, registration, Emergency Room registration insurance eligibility, verification determination, authorization requirements, patient liability, collection, scheduling, and admitting duties. Employees are also responsible for obtaining signatures for all required organization, state and federal consents and/or notifications. QUALIFICATIONS: High School diploma or GED required. Proficient in data entry. Familiar with health information software and prior registration] admissions experience preferred. Knowledge of insurance verification and eligibility preferred. Knowledge of third-party coverage rules and process billing information correctly for each encounter i.e. Medicare, Medicaid, Worker's Compensation, Auto Liability, etc. Prior billing experience preferred. Excellent customer service skills required. Yup'ik speaking preferred. ESSENTIAL FUNCTIONS: Collects, verifies, and records all required patient information accurately in the EHR, including insurance policy information, while maintaining the departmental accuracy standard of 97%. Identifies patients using patient's full name, date of birth and/or medical identification (ID) number for every patient encounter. Distributes and collects all department related hospital, state, and federally mandated consents, notifications, and financial forms. Explains insurance coverage and authorization requirements to patients prior to medical services. PLEASE NOTE : $15K relocation assistance and $1K sign-on bonus.
    $39k-44k yearly est. Auto-Apply 8d ago
  • Scheduling and Registration Specialist

    Kodiak Area Native Association 4.2company rating

    Billing representative job in Kodiak, AK

    The Scheduling and Registration Specialist greets patients and family members in a professional and courteous manner. Obtains and verifies demographic, financial, and insurance information during the registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery. Essential Duties and Responsibilities The following duties are not intended to serve as a comprehensive list of all duties performed by this position. Other duties may be assigned. * Supports the organization's mission and goals, quality standards, and patient-centered medical home philosophy. Embraces KANA's culture of serving the whole person through our provision of services. Incorporates KANA's core values of Courtesy, Caring, Respect, Sharing, and Pride in all activities and decisions. * Upholds KANA's Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization. * Maintains collaborative team relationships with peers and colleagues to contribute to the working group's achievement of goals effectively, and to help foster a positive work environment. * Protects confidentiality/privacy in verbal, written, and electronic forms of communication or information sharing. * Communicates concerns in appropriate manner and in accordance with KANA policy. * Ensures that all demographic and insurance information is communicated and properly enters into the electronic health record to provide prompt and accurate billing. * Collects and records patient identification into the electronic health record including driver's license, social security card, CIB, etc. * Responsible for coordination of benefits when more than one insurance carrier is presented. * Appropriately distributes registration paperwork to patients and records in the electronic health record according to departmental procedures. * Receives point of service payments at check-in before services are rendered. * Understands and gives explanation regarding the sliding fee application. Refers all patients without insurance coverage or with questions to an Alternate Resource Specialist for resolution. * Provides primary scheduling and registration services, including receiving and directing incoming calls, and assisting callers. Provides helpful assistance in anticipating and responding to the needs of our customers (i.e., escorting, directing, and answering questions). Takes messages that are clear and concise. Demonstrates exceptional phone etiquette. * Updates patient's demographic information. * Completes assigned worklist related to patient demographic, insurance, medical information. * Provides release of information (ROI) and explain the release process to patients requesting records. SRS will then accept completed ROI's, ensure they are completed properly and forward to the HIM department. * Schedules appointments for patients who are present in person or call the clinic. * Receives and prioritizes calls, faxes, and requests from patients. Routes information to the appropriate recipient in a timely manner. * Maintains front office inventory and equipment by checking supplies, anticipating needed supplies, and placing orders for supplies as needed or directed. Supervisory Responsibilities: This job has no supervisory responsibilities. Requirements High school diploma or equivalent required, Associates Degree preferred. One-year experience working in a healthcare clinic, medical billing office, or with the public in an office or customer service environment. Demonstrated knowledge of accurate data entry, medical billing, and medical terminology and computer systems highly preferred. Excellent customer service, organizational skills, attention to detail, problem solving skills, technical skills, and ability to multitask with a positive attitude in a fast-paced environment required.
    $35k-40k yearly est. 50d ago
  • Medical Billing Rep

    Orthoalaska

    Billing representative job in Anchorage, AK

    Medical Billing Representative, OPA - Anchorage, Full-Time Schedule: Monday - Friday, 8:00 AM - 4:30 PM You will receive a $500 SIGNING BONUS after 90 days of full-time employment Orthopedic Physicians Alaska seeks a highly skilled, dedicated, and professional Medical Billing Representative to join our rapidly growing and dynamic team. At OPA, employees enjoy work-life balance, competitive salaries, and comprehensive medical, dental, FSA or HSA, life, and disability insurance, as well as profit sharing, 401(k), and paid time off starting at three weeks per year. Learn more about Orthopedic Physicians Alaska at ***************** Ideal attributes Works as a team player and is committed to compassionate patient care Strong communication and interpersonal skills and an investigative nature Self-starter who embraces professionalism and learning Efficient, accurate, and detail oriented Representative duties Provide outstanding customer service to all patients Answer insurance and billing questions for patients and the staff Advise and explain insurance coverage, co-pays, and deductibles to patients Work with patients and insurance companies to resolve balances Review and appeal insurance denials (occasionally by request from outsourced RCM company) Review and submit corrected claims (occasionally by request from outsourced RCM company) Be able to identify and process insurance company overpayments, knowledge of cob is a must Knowledge and skill requirements Knowledge of CPT and ICD-10 coding (certification preferred) Knowledge and understanding of billing procedures Knowledge and understanding of HIPAA rules and regulations Able to understand and explain EOBs Knowledge of primary and secondary coordination of benefits Able to work in an integrated team that includes posting, collections, and pre-certification Knowledge of general billing processes and procedures required to resolve medical claims for payment Ability to work off site and be productive Ability to communicate verbally and in writing courteous and professionally Required qualifications High school diploma or equivalent Two (2) years medical billing experience CPC or CPB certification from an accredited coding institution Preferred (in addition to required) qualifications Basic collection experience Experience with E & M coding and charge review Two (2) years medical billing experience in an orthopedic clinic Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply. Core Competencies - Synergy: Through collaboration & continuation improvement - Empathy: Through compassion & patient-centered care - Integrity: Through trust & ethical accountability - Optimization: Through operational efficiency The mission of OrthoAlaska, Orthopedic Physicians Alaska division is to provide the finest orthopedic surgery and musculoskeletal care in North America through quality, patient-centered care. Each of our physicians and surgeons works in concert with a certified orthopedic surgical physician assistant and other staff to provide patients an individualized care-team experience. Currently, we have offices in Anchorage, Wasilla, and Eagle River. Employees enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy. OPA values quality, patient-centered care, personal fulfillment through continuous improvement, team development, and community service. We welcome applicants who embrace our same core values and possess a daily renewed attitude of excellence. OPA benefits include health and dental insurance, life and disability insurance, 401(k) and profit sharing, as well as paid time off. OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.
    $38k-43k yearly est. 60d+ ago
  • Medical Billing Specialist

    Alaska Heart Institute 4.4company rating

    Billing representative job in Anchorage, AK

    JOB TITLE: Billing Specialist DEPARTMENT: Business Office GENERAL SUMMARY OF DUTIES: Responsible for filing and tracking insurance claims for the assigned alpha split. Follow Insurance and Patient Aging for complete resolution of accounts. Account follow up includes resolving disputes with insurance companies for corrected billing. Assist with posting payments and adjustment for the Explanation of Benefits (EOB). SUPERVISON RECEIVED: Reports to Business Operations Director SUPERVISION EXERCISED: None TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Occasional stress from varying demands. Must be able to work independently. Must be able to lift/carry up to 25 pounds. TYPICAL WORKING CONDITIONS: Work is performed in a busy office environment. Frequent contact with employees, patients, physicians and outside agencies. Occasional evening or weekend work. ESSENTIAL FUNCTIONS: Complete, thorough, and timely research and resolution of all aging, denied, rejected claims Electronic and paper claim submission. Including all appropriate EOBs and required or supporting documentation. Complete and thorough understanding of all EOBs, payer policies, AHVI polices and processes for proper responses to payer requests and denials, and patient inquiries Complete understanding of and adherence to AHVI collections and financial assistance program policies and processes. Professional and HIPAA compliant interactions with patients, insurance companies, Alaska Heart & Vascular Institute (AHVI) providers and staff, outside healthcare professionals and other agencies. PAY RANGE: $23-33/HR dependent upon experience and education. This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve. Qualifications Education: Preferred: Some college or continuing education preferred. Minimum: High School diploma Experience: Minimum: Two years of experience in medical billing office with emphasis on insurance research and claim follow-up Certificate/License: Certified Professional Biller (CPB) or Certified Coder (CPC) from AAPC preferred INTERPERSONAL COMMUNICATION REQUIREMENTS: Commitment to the Alaska Heart and Vascular Institute standard for interaction with patients, visitors, physician offices, hospitals or agencies and coworkers is required. Employees of Alaska Heart and Vascular Institute will maintain a consistent standard of interaction with others as follows: Demonstrates a professional, helpful and friendly attitude, which is directed toward and focused on providing quality patient care and satisfaction in a cooperative manner. Maintains a professional and pleasant demeanor and appearance, which is reflective of a positive representation of the Alaska Heart and Vascular Institute.
    $23-33 hourly 12d ago
  • Billing Specialist

    Calista 4.5company rating

    Billing representative job in Anchorage, AK

    Calista CorporationRegular The Billing Specialist performs advanced billing services to a high volume, complex billing activities government and commercial contracts across multiple entities. This role requires knowledge of contract compliance, strong analytical skills, and the ability to deliver accurate and timely invoices in accordance with contractual, regulatory, and company requirements. ESSENTIAL FUNCTIONS Review and interpret complex government and commercial contracts terms and conditions to ensure billing accuracy and compliance. Assist in creating and maintaining contract funding and billing logs to include balancing them using Excel and Costpoint. Create and maintain electronic and hardcopy billing files; ensure documentation meets audit and regulatory requirements. Analyze unbilled detail and reconcile accounts for accuracy and reasonableness of expenses before invoice is processed. Prepare, review, and submit complex large volume invoices batched, ensuring accuracy and compliance with contract terms and company policies, while including required backup and within the contract department deadlines. Prepare and submit accurate invoices using Wide Area Workflow (WAWF) or other customer-designated methods. Work with accountants, project managers, and Billing Specialist Lead, at both corporate and subsidiary levels, to resolve issues and implement approved corrective actions. Assist in monitoring unbilled receivables and recommend adjustments. Verify billing accounts against accounts receivable ledger to ensure that all payments are accounted for and properly posted. Identify billing discrepancies and propose solutions to the Billing Specialist Lead; implement adjustments only as directed. Generate and interpret accounts receivable aging reports. Generate and provide billing-related reports to subsidiaries, clients, and joint venture partners as required. Provide support and documentation of efforts to collect past-due receivables utilizing the Accounts Receivable Collection and Write-off Forms. Provide support for internal and external audits, including DCAA voucher reviews, by supplying necessary documentation and explanation. Support the Billing Specialist Lead in maintaining contract-specific billing procedures using the Billing Processes Template. Ensure all billing activities comply with external regulations, industry standards and internal guidelines. Work in a constant state of alertness and in a safe manner. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. KNOWLEDGE, SKILLS, & ABILITIES Knowledge of billing terminology, practices, and procedures. Experience in billing fixed price, cost plus, and time and materials projects. Knowledge of government and commercial contracts billing requirements; experience with compliance and audits preferred. Experience with WAWF and other billing systems preferred. Ability to process a high volume of billing data with accuracy and attention to detail. Ability to prioritize tasks, multitask, and meet multiple deadlines in a high-volume environment. Basic understanding of accounting principles, fair credit practices, and collections regulations. Ability to calculate, post and manage accounting figures and financial records. Effective written and verbal communication skills for interaction with team members, project managers, and clients. Proficiency in computerized accounting systems and Microsoft Office applications, experience with Deltek Costpoint preferred. Ability to visualize, articulate, and solve complex problems and concepts, and make decisions based on available information. Ability to use judgment and discretion. Ability to handle stressful situations and effectively plan and organize duties to meet deadlines. MINIMUM QUALIFICATIONS High School diploma or GED equivalent; Associate degree in Accounting, Finance, or related field preferred. Three (3) years of billing experience, preferably including exposure to government contracts. Experience with Deltek Costpoint or other ERP/billing systems preferred. Ability to pass a drug, background, reference, and credit check. WORKING CONDITIONS The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is moderate. Work may require occasional weekend and/or evening work. PHYSICAL/VISUAL/MENTAL/ENVIRONMENTAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this at any time without prior notice. PREFERENCE STATEMENT Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g). EEO STATEMENT Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits. REASONABLE ACCOMMODATION It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. The statements contained in this are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements. This is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.
    $40k-46k yearly est. Auto-Apply 21d ago
  • Customer Service Representative - Haines, Petersburg or Wasilla, Alaska

    Alaska Power and Telephone 3.2company rating

    Billing representative job in Haines, AK

    Are you looking for a meaningful career in a close-knit community where your work truly makes a difference? Alaska Power & Telephone is seeking a full-time Customer Service Representative (CSR) in Haines, Petersburg or Wasilla, Alaska. This is an in-person role-not remote-serving as a vital connection between our company and the customers who rely on us every day. About the Role As a CSR, you'll be the friendly face and helpful voice of AP&T. You'll assist customers with power and telecom services, process payments, answer calls, and support billing and administrative tasks. You'll also help promote our services and ensure every customer interaction reflects our commitment to reliability and care. What We're Looking For We're seeking someone dependable, calm under pressure, and passionate about helping others. You thrive in a fast-paced environment, enjoy learning new things, and communicate clearly and kindly. Minimum Qualifications High School Diploma or GED 1-2 years of office or customer service experience Proficiency with Microsoft Office and 10-key Valid driver's license and insurability by AP&T Willingness to travel occasionally for training or meetings Ability to pass a background check and drug May be subject to random testing without notice. Resilience to Alaska's rugged weather and remote conditions Compensation & Benefits Starting pay: $24.00/hour (DOE) Generous benefits package, including medical, dental, vision, and 401(k) $5,000 annual medical travel reimbursement Up to $125 annual medevac insurance reimbursement Employee stock ownership options $200.00 in company logowear Ongoing employee appreciation and recognition Why AP&T? We're a small, employee-owned utility serving over 40 Alaskan communities and villages. Our team is deeply rooted in the places we serve, and we take pride in keeping the lights on and the lines connected. At AP&T, you're not just an employee-your part of a mission to support rural Alaska's future. Interested? Apply here: EEO Employer/Vets/Disabled | Drug & Alcohol-Free Workplace
    $24 hourly 1d ago
  • Account Representative II

    Genpt

    Billing representative job in Anchorage, AK

    The Account Representative II is primarily responsible for expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations. JOB DUTIES Increases revenue and profitability through generation of new business and further development of existing accounts. Generates new leads by networking, cold calling, researching various directories and internet sites. Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction. Understands complex requirements from customers for preparation of customized quoting. Delivers effective sales presentations and ensures technical requirements are met. Assists with on-site troubleshooting of customers' concerns. Works with and coordinates vendor resources to build relationships and support sales. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a bachelor's degree and three (3) to five (5) years of experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products. Excellent written and verbal communication skills. A proficient understanding of key sales principles and best practices. Ability to influence customers, while maintaining healthy relationships. Ability to take initiative and work with limited direction. Ability to multitask and manage time well. Ability to use Microsoft Office. PHYSICAL DEMANDS: Travel required. May be required to be on-call nights or weekends, depending on need. LICENSES & CERTIFICATIONS: Valid driver's license required. All company vehicles are subject to continuous video monitoring. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $44k-53k yearly est. Auto-Apply 49d ago
  • Account Representative - State Farm Agent Team Member

    Tim Graham-State Farm Agent

    Billing representative job in Anchorage, AK

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Donation matching Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Tim Graham - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $44k-53k yearly est. 3d ago
  • Account Representative - State Farm Agent Team Member

    Stacey Roy-State Farm Agent

    Billing representative job in Anchorage, AK

    Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Stacey Roy - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $44k-53k yearly est. 27d ago
  • Patient Access Coordinator

    Peninsula Community Health Services of Alaska 4.3company rating

    Billing representative job in Soldotna, AK

    TITLE: Patient Access Coordinator - All PCHS locations (Soldotna & Kenai) REPORTS TO: Patient & Provider Coordination Mgr WORK WEEK: Full-time, 40 hours per week, with benefits WAGE CLASSIFICATION: Non-Exempt OSHA RISK CLASSIFICATION: Medium STARTING SALARY: $21.00 per hour MISSION: Strengthening Our Community by Providing Accessible and Affordable Healthcare SUMMARY POSITION STATEMENT The Patient Access Coordinator (PAC) position exists to provide a more personal telephone contact, as well as confirming appointments and assisting with clerical tasks. This position will also help facilitate access to care, to educate patients on policies and programs and to provide the necessary paperwork in a smooth and timely manner that begins the process when patients arrive to see the provider. ESSENTIAL FUNCTIONS/ROLES & RESPONSIBILITIES OF THE POSITION * Must have a positive attitude and a strong work ethic. * Possess and utilize professional telephone techniques. * Be proficient with telephone equipment and its functions. * Possess strong written and verbal communication skills. * Make and confirm appointments. * Communicate patient needs to clinical assistants (medical or dental) and/or providers. * Discusses treatment plans and future appointments with patients. * Be proficient in computerized data entry. * Be proficient in all electronic health records and be able to cover any front desk when needed. * Explain office policies, procedures and programs to patients. * Assist patients in gathering their data. Assure completeness of clinic forms. Issues necessary correspondence relating to treatment and office policy. * Recognizes and responds to emergencies. * Facilitates patient referrals. * Verify coverage with the patients' payer source. * Must pass State required background check and pre-hire drug test. * Other duties as required. POSITION REQUIREMENTS Education: HS Diploma License: No license required Experience: One year experience as a front desk administrative assistant preferred. Contact: Patty Eissler, HR Director, ******************* or ************ ************** PCHS is an equal opportunity employer and ADA compliant agency.
    $21 hourly 15d ago
  • Account Representative - State Farm Agent Team Member

    Robin Lonas-State Farm Agent

    Billing representative job in Juneau, AK

    Job DescriptionBenefits: Hiring Bonus 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Ive proudly owned my agency for 8 years, but my State Farm journey began long before that I spent 21 years as a team member before becoming an agent myself. I know exactly what its like to be in the role Im hiring for, and that experience shapes how I lead, support, and develop my team every day. Were a small but mighty group currently 4 team members and looking to grow to 5 or 6 and our office truly feels like a family. Everyone has a voice, and we work together to help our customers while creating a positive, encouraging atmosphere where people enjoy coming to work. Community involvement is a big part of who I am and what our agency stands for. Im an active Rotarian, a member of the Chamber of Commerce, and part of 100 Women Who Care. We also sponsor local youth programs and take pride in giving back wherever we can. Team members enjoy great benefits including a 401k, health benefits, a hiring bonus, and the flexibility needed for a healthy work-life balance. This is a place where you can grow, feel supported, and make a real difference both in your career and in the community. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Robin Lonas - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.
    $42k-53k yearly est. 16d ago
  • Account Representative - State Farm Agent Team Member

    Glenn Marlin-State Farm Agent

    Billing representative job in Wasilla, AK

    Job DescriptionBenefits: License Reimbursement Salary Plus Commission 4 day work week Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Glenn Marlin - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred. Comfortable with engaging in sales conversations. Goal-oriented and motivated by achieving measurable results. Must be willing to obtain state licensing in Property/Casualty.
    $44k-53k yearly est. 24d ago
  • Account Representative - State Farm Agent Team Member

    Linda Brandon-State Farm Agent

    Billing representative job in Wasilla, AK

    Job DescriptionBenefits: Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As an Account Representative for Linda Brandon Agency you will service existing clients as well as selling to new prospects. RESPONSIBILITIES: Provide information about insurance products and services. Assist clients with policy applications and renewals. Handle client inquiries and provide timely responses. Maintain accurate records of client interactions. QUALIFICATIONS: No license necessary to apply, Property & Casualty license required within 30 days of hire Experience in customer service or sales preferred. Knowledgeable in Outlook and operating computer
    $44k-53k yearly est. 14d ago
  • Saturday Registration Specialist

    Seward Community Health Center

    Billing representative job in Seward, AK

    Seward Community Health Center (SCHC) is seeking a part-time Registration Specialist to support our expanded hours and services at our Clinic on Saturdays. This position will independently run the font desk, support the Saturday medical team, and be the face of the clinic in beautiful Seward, Alaska. Additional hours offered as needed by the clinic to cover absences, vacations, etc. Note: we are seeking to hire an individual for this position who is available year round to work Saturdays (10 hours per week plus fill in hours as needed) and to work FT/40 hours per week for four months in the summer season to support our mobile clinic team! Salary Range:$20.00 To $27.00 Hourly DOE Saturday Registration Specialist Work Hours: Saturdays from 7:30am-6pm, with a 30 minute lunch break. Fully onsite at our Clinic in Seward Alaska. Position is also offered the first chance at additional hours to fill in for absences and vacations Monday - Friday. In addition, as specified above, we are seeking someone who also has FT summer availability. We are seeking a driven and enthusiastic person who: Wants to expand your professional experience and earn a side income Enjoys working with people of all ages (newborn to 103). Is comfortable helping diverse patients with professionalism and enthusiasm Independently adapts to changing priorities and circumstances with “grace under pressure” Can learn and navigate new software with ease Can provide excellent communication with our patients and staff Wants to be part of a team that's working to meet patients where they're at You'll love Seward Community Health Center! SCHC is a federally qualified health center. We welcome anyone in need of quality, affordable healthcare by providing integrated, patient-centered primary care for a variety of illnesses and conditions for the entire family. SCHC is the leading provider of healthcare services in the Eastern Kenai Peninsula, with passionate, dedicated staff who work daily to help increase access to services for our community members. We are seeking to hire additional staff to enable the clinic and expand our hours and services to make our community and SCHC a better place to live and work. Essential Duties and Responsibilities Greets, screens and schedules patients with empathy and respect, accurately perform registration and check-out to ensure patient workflow is optimized. Serves as a liaison between patients, providers and staff; primarily responsible for directing all incoming calls made to SCHC Independently ensure optimal customer service to patients, staff and community members in accordance with state and federal regulations, organizational policy, and accreditation/compliance requirements Communicate pertinent patient information to other members of the care team as needed, including referring them to the Clinic or Urgent Care if further needs are established Maintains oversight and tidiness of lobby and entrance area and provides aid to patients/visitors seeking information or assistance Prepares for next day with tasks such as printing appointment list, preparation of needed paperwork for appointments, and confirming appointments Negotiates payment from patients, helps them set up an agreeable payment plan or refers them to the O & E Coordinator for screening to determine eligibility for financial assistance. Maintains compliance with HIPAA guidelines and discrepancy when handling patient information Ensures that cash is secured and deposited into safe at end of day. Performs other related duties as assigned. Compensation & Qualifications: $20/hr- High School Diploma and Two years of customer service experience required $22/hr - Two years working experience as a registration specialist preferred $23-27/hr Candidates with relevant work experience and a Medical Administration, Medical Billing, or Medical Coding certifications are preferred Knowledge and Abilities Professionalism and Best Practices in customer service Strong communication and people skills Commitment to our mission of serving patients of all ages and socio-economic status regardless of ability to pay with particular concern for those in targeted, under-served populations Commitment to culturally sensitive patient involvement in their own health care decision-making Ability to work independently and use good judgment in prioritizing work demands and managing time in a busy environment Ability follow SCHC policies, procedures and directives from the clinic and work team Ability to listen and communicate effectively using verbal, written and electronic formats SCHC is an equal opportunity employer.
    $23-27 hourly Auto-Apply 38d ago

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