Billing representative jobs in Baton Rouge, LA - 502 jobs
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Billing Manager
Prime Occupational Medicine
Billing representative job in Baton Rouge, LA
Job Description
Billing Manager
PRIME Occupational Medicine's Mission: PRIME is committed to providing the highest quality medical care for a multitude of businesses through various methods of service. With clinics currently located throughout the Louisiana and Texas regions, PRIME serves the corporate and industrial sectors with 24/7 availability.
Objectives of this role
Oversee and manages all aspects of PRIME's billing department, ensuring accurate and timely invoicing, payment processing and accounts receivable management.
Responsibilities:
Oversees the billing process and ensures accurate and timely invoicing of clients.
Manage a team of billing specialists and provide leadership, training and support as needed.
Review work of billing staff to ensure accuracy, resolving inconsistencies as needed.
Develop and maintain billing policies and procedures to ensure compliance with regulatory requirements.
Identify opportunities to improve billing efficiency and accuracy and implement strategies to achieve these goals.
Review and analyze billing data to identify trends and areas for improvement.
Collaborate with other departments to ensure smooth and efficient billing operations.
Prepare and present billing reports to senior management.
Ensuring the completion of billing requirements to meet set deadlines.
May be required to work overtime and or holidays
May be required to travel
Other duties as assigned
Skills and qualifications
Three (3) years of accounting and or billing experience.
Strong customer service experience required.
Strong problem-solving skills required.
Ability to work independently, multi-task and set daily goals to meet deadlines.
Resourceful mindset and strong attention to detail
Knowledge of local, state and national laws and regulations related to benefits and employment
Physical Demands: Sitting for prolonged periods of time, lift, carry push, pull or otherwise move objects up to 30 pounds. Repetitive motion. Extensive use of computers and keyboard. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to lift and carry parcels, packages and other items, climb stairs daily, walk short distances, and drive a vehicle to deliver and pick up materials.
Mental Requirements: Learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, ability to communicate with employees and visitors, ability to complete tasks in situations that have a speed or productivity quota. Position Unit: PRIMIE Corporate - Exempt: Salary
$51k-86k yearly est. 12d ago
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Patient Engagement Representative (Plaquemine)
Caresouth 3.4
Billing representative job in Plaquemine, LA
Job Description
Join CareSouth as a Full-Time Patient Engagement Representative in Plaquemine, LA, where your medical receptionist experience can truly shine. This onsite role offers a dynamic environment where your skills in customer service and patient interaction will play a pivotal part in our mission to provide exceptional healthcare. With a starting pay of $13.60, determined by your experience, you will be rewarded for your contributions to our energetic and professional team.
Embrace the opportunity to work within a relaxed yet high-performance culture that values problem-solving and innovation in patient care. Your empathetic nature will be essential in fostering meaningful relationships with our patients. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. Step into a role where your passion for healthcare and commitment to excellence can make a real impact.
Make a difference as a Patient Engagement Representative (Plaquemine)
As a Patient Engagement Representative at CareSouth, you will play a crucial role in delivering exceptional service to our patients. You will be responsible for providing high-quality, efficient, and effective interactions that ensure the accuracy and completeness of patient information. Your focus on compassionate care will allow you to engage with patients warmly, fostering a positive and professional atmosphere. By actively listening and empathizing with their needs, you will create an environment where patients feel valued and supported.
Your commitment to excellence will be instrumental in maintaining the integrity of our clinic's processes and enhancing the overall patient experience at CareSouth.
What you need to be successful
To thrive as a Patient Engagement Representative at CareSouth, several key skills are essential. Strong communication abilities are crucial for effectively conveying information and fostering trust with patients. A keen attention to detail is necessary to ensure the accuracy and completeness of patient records, as this directly impacts care. Empathy and a compassionate demeanor will help you connect with patients on a personal level, enhancing their overall experience. Additionally, problem-solving skills are vital for addressing patient concerns and finding solutions in a fast-paced environment.
Adaptability and a proactive attitude will empower you to stay engaged and responsive to dynamic situations. Ultimately, a dedication to delivering high-quality service will drive success in this pivotal role.
Make your move
We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!
$13.6 hourly 8d ago
Account Representative - Uncapped Commission
Total Quality Logistics, Inc. 4.0
Billing representative job in Baton Rouge, LA
Country USA State Louisiana City East Baton Rouge Parish Descriptions & requirements About the role: The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What's in it for you:
* $40,000 minimum annual salary
* Uncapped commission opportunity
* Want to know what the top 20% earn? Ask your recruiter
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, but also independent and assertive in solving problems
* You're eager to develop complex logistics solutions while delivering great customer service
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
* Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
* Work with the sales team to provide and negotiate competitive pricing
* Input, update and manage shipment information in our state-of-the-art systems
* Collaborate with the support team to guarantee each shipment is serviced properly
* Assist with billing and accounting responsibilities as needed
What you need:
* Elite work ethic, 100% in-office, expected to go above and beyond
* Extreme sense of urgency to efficiently juggle dynamic operations
* Strong communication skills with ability to handle conflict
* Solution-focused mindset and exceptional customer service
* Ability to work with the latest technologies
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 2900 Westfork Drive, East Baton Rouge Parish, Louisiana 70827
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$40k yearly 60d+ ago
DME Billing Coordinator
Comed Respiratory and Medical
Billing representative job in Baton Rouge, LA
We are currently accepting resumes for experienced Medical Billing Coordinators to join our growing billing team! If you are passionate about helping people, have exceptional work ethic and believe your hard work should be rewarded properly then read on! Some duties of this position include:
DME Billing
ICD-10 coding
CPT coding
Claims submission
Follow up on claim rejections
Payment posting
Claim follow up
Insurance verification
Authorizations
Outpatient rehab and/or Chiropractic billing experience preferred but not required
This position will require cross training for all duties within the Billing Department to include insurance verification, authorizations, payment posting and reporting.
Our ideal candidate must have medical billing experience, be reliable, flexible, courteous and friendly.
If you believe you are the perfect fit for us, please submit your resume to be considered for the next step in our interviewing process.
Long Law Firm is seeking for a part-time Electronic Billing Specialist and Book-keeping Assistant to join their firm in Baton Rouge. Education High School Diploma or GED required
Work Experience 2+ years' experience in professional services preferred, but not required
Special Skills
Detail oriented
Moderate experience with Microsoft Office Suite applications: Excel, Word, Teams
Ability to work independently
Responsibilities
Coordinating with accounting in reviewing pre-bills
Responsible for timely submitting invoices and resolving issues for the electronic billing (eBilling) for the Firm in accordance with client billing guidelines as well as collections of those invoices
Set-up and implementation of new eBilling, including obtaining all necessary timekeeper billing rates and ensure client references have been established
Assist in identifying and implementing process improvements
Monitor eBilling systems and all eBilling vendor sites in order to conduct continual and thorough account audits to resolve all invoice rejections or inability to upload invoices, in a timely manner
Providing timely updates to management on invoice status and any related issues
To perform job successfully, an individual should demonstrate the following competencies to perform the essential functions of this job. The below competencies include but are not limited to:
Communication - Communicates effectively and appropriately. Uses good judgment as to what to communicate to whom as well as the best way to get that accomplished. Speaks in a clear and credible manner, selecting the right tone for the situation and audience. Listens to others and allows them to make their point.
Customer Focus - Personally demonstrates that external (or internal) customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and inquires about customer satisfaction with products or services.
Dependability - Makes and fulfills commitments. Has established a pattern of working independently, meeting reasonable deadlines, and accepting responsibility for his or her actions. Willingly makes promises and fully intends to keep them. Arrives at work on time and ready to contribute. Shows up for meetings well-prepared.
Flexibility - Adjusts quickly and effectively to changing conditions and demands. Discusses change as a necessary and inevitable aspect of organizational life as well as an opportunity to learn new things. Has a similar view and approach to potentially stressful situations. Invests personal energy toward accepting and adapting to change that others use toward resisting or resenting it.
Positive Outlook - Tends to stay positive, even when others sound negative or struggle to remain upbeat. Sees and provides others with concrete reasons to believe that things will work out well. Notices and acknowledges things that are going well, especially during stressful times.
$26k-34k yearly est. 60d+ ago
Referral Representative - Patient Scheduling
Fmolhs
Billing representative job in Baton Rouge, LA
Primarily responsible for processing referrals from practice providers to specialists, hospitals and diagnostic centers ensuring that the facility and insurance provider requirements are met to ensure patients obtain required services in the appropriate setting. Also responsible for accurately validating patient information, verification of insurance coverage, and ensuring the patient's experience is best in class.
Education - High School or equivalent
Special Skills - Strong organizational skills; professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
Patient Access - Referrals Processes
Accurately and efficiently processes referrals to specialists, hospitals and diagnostic centers in accordance with physician orders processing referrals in a timely manner for required services in the most appropriate setting; coordinates the referrals with insurance providers so that financial liability to the patient is minimized.
Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner.
Obtains/scans outside clinic records after appointment to assure continuity of care.
Clinic Operations & Patient Flow
Actively supports clinic, practice, hospital and health system initiative related to improvement in the day-to-day operations.
Assists patients with access to government and community resources to enhance their access to health care services.
Performance Excellence
Actively supports the organizations performance excellence initiatives including Lean Six Sigma.
Performs duties in a manner that results in improved patient outcomes and patient satisfaction.
Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care.
Other Duties as Assigned
Performs other duties as assigned or requested.
Provides quality training and orientation for assigned employees.
The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision.
Job Function:
* Customer Service: This will have been satisfactorily performed when:
* Patients are courteously and appropriately advised of the collection and billing procedures and anticipated charges so as to assist patients in their understanding their liability and responsibility regarding their payment as evidenced by less than 5 complaints a year.
* All patients/families are courteously welcomed and greeted to the clinic as evidenced by lack of complaints.
* Questions & concerns from patients and/or family members are answered/addressed in an appropriate manner as evidenced by lack of customer complaints.
* Patients are informed of their rights and Advance Directives upon request.
* Patient and insurance information is accurately obtained and edited as necessary in the clinic's computer system, as evidenced by information is accurate at all times.
* Patient Flow: This will have been satisfactorily performed when:
* Documentation related to patient referrals is accurately processed at all times.
* Patient appointments are scheduled and rescheduled as appropriate as evidenced by effective patient flow through the clinic at all times.
* A variety of clerical duties (answers telephone calls, retrieves medical records, records data, types memorandums, etc.) are efficiently completed in a timely and efficient manner at all times.
* Current patient charts/files and appropriate information are accurately filed as evidenced by ease of the file retrieval process.
* Payor Regulations: This will have been satisfactorily performed when:
* Claim edits and denials are researched and discrepancies resolved within 2 days of notification.
* All information for completing the billing process, including charge information from the physician is researched and discrepancies resolved within 2 days of receipt.
* Charges are keyed and batches processed daily, and bank/deposit summary is prepared immediately after balancing payment to receipts.
* Diagnosis and procedures codes are reviewed for accuracy and data is entered into the system at point of service as evidenced by up-to-date records at all times.
* Patient payments for services rendered are verified and collected from patient 100% of the time; Account balances are verified, and the outstanding balance collected from patient and the daily cash fund reconciled daily.
* A general knowledge of the health plans, including co-pays, deductibles and co-insurance is maintained at all times.
* Other Duties As Assigned: This will have been satisfactorily performed when:
* Other duties as assigned are completed.
* Acts as a backup for others in the clinic as needed.
Experience - 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
Education - High School Diploma or Equivalent
Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
$23k-28k yearly est. 5d ago
Patient Advocacy Specialist
Franciscan Missionaries of Our Lady University 4.0
Billing representative job in Baton Rouge, LA
The Patient Advocacy Specialist is accountable to the Director of Patient Experience and is responsible for the patient experience while at our facility. Assist in developing and implementing the service excellence plan, internal and external market research, and advocacy among our constituents to influence our mission of Service. This includes support to nursing administration, staff, and our patients. Further the Patient Advocacy Specialist will monitor, report, and communicate progress of the plan. The Patient Advocacy Specialist will assure the patient experience exceeds expectations. This position is responsible for ongoing gathering of data from our patient satisfaction survey vendor. The position will develop and implement team member education as it relates to the patient experience. The Patient Advocacy Specialist will round on all patients on a regular basis and gather feed back from the patient as it relates to their stay at the facility and report quarterly as required by the Franciscan Missionaries of Our Lady Health System. The Patient Advocacy Specialist will manage the patient grievance process and assist in developing solutions.
Responsibilities
* Responsible for monitoring the full lifecycle of patients overall experience at the hospital. Replies to patient complaints or commendations either by phone or in person. Analyze complaints and initiate service recovery if necessary.
* Exhibits hospitality by proactively greeting patients and families; makes a positive impression. Answers the phone in a prompt courteous, helpful manner. Anticipates patient/customer needs.
* Plans, schedules and coordinates ongoing training sessions on patient experience to all team members. Updates training curriculum with new trends, best practices, and survey results as they change.
* Communicate effectively with patients, families and team members. Facilitates communication between families and the health care team. Rounds in waiting rooms and patient care areas. Utilizes electronic tools to provide accurate information to patients, families, guests, team members, and physicians.
* Generate charts and graphs from data extracted from Press Ganey and HCAHPS to organize the nature of complaints/compliments/grievances to explain to various audience such as, the Grievance Committee, Senior Leadership Team (SLT), and Patient Loyalty Committee.
* Facilitates way finding, escorts guests throughout the hospital and develops a culture to implement the same. Cultivates a personal relationship with patients, families, and healthcare associates.
* Responds appropriately to urgent situations and communicates effectively to the proper leader. Maintains confidentiality and mitigate potential issues.
* Responsible for providing mediation in order to promote resolution to concerns or grievances as well as administers and manages the proper follow up and service data entry and analyses throughout the health care system so that optimal quality and communication can be achieved.
* Facilitate monthly orientations with new hires and deliver Spot Training to new team members quarterly using informative and role-playing approaches. Also conduct any other ongoing educational training as needed.
* Prepare presentations on patient satisfaction and scores reflective of current Press Ganey surveys and develop education to improve outcome for patient satisfaction.
* Provides personalized guidance and is a support role with administrative duties to senior leadership.
* Quality- Makes recommendations for improving service quality and advocates continuing education as a means of promoting the quality of services provided by all hospital personnel.
* Assists in consulting with administration, departmental management, and team members to identify areas in need of performance improvement using specific assessments and tools provided by the hospital patient satisfaction survey vendor.
* Utilizes time to accomplish work in an efficient manner.
* Provides weekly and monthly patient satisfaction data as well as quarterly reviews of initiatives. Provides supplemental reports as requested. Assures reports are understandable at all levels of teh organization. Encompasses multiple sources of data and benchmarks.
* Analyzes, documents, and communicates vision for service and experience results as well as risk to stakeholders and senior management for service initiatives. Reinforces best practice on an on-going basis. Develops education to share and implement best practices.
* Communicates successes and opportunities with employees, board, physicians, volunteers, and the community as appropriate.
Qualifications
Experience: Possess two years' experience in patient relations, hospitality, social services or related field.
Education: Bachelor's in hospitality, business administration, behavioral science, organizational development, or another related field
Training/ Special Skills:
* Experience in Microsoft Word, Excel, PowerPoint, Data collection products, and Outlook.
* Must exhibit excellent interpersonal skills, critical thinking, and time management skills.
* Must have ability to work well under stress and meet daily deadlines.
* Collaborative and cooperative.
* Ability to apply practical knowledge to customer service.
* Possess excellent writing and planning skills.
* Ability to collect and manipulate data analysis, trends and utilize for performance improvement initiatives.
* Demonstrate leadership in report design.
* Ability to analyze data, create reports, and develop education to advance Patient Satisfaction.
The Clinic Access Rep 1 is responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision.
Experience - 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.
Education - High School Diploma or Equivalent
Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
Job Function:
Customer Service: This will have been satisfactorily performed when:
Patients are courteously and appropriately advised of the collection and billing procedures and anticipated charges so as to assist patients in their understanding their liability and responsibility regarding their payment as evidenced by less than 5 complaints a year.
All patients/families are courteously welcomed and greeted to the clinic as evidenced by lack of complaints.
Questions & concerns from patients and/or family members are answered/addressed in an appropriate manner as evidenced by lack of customer complaints.
Patients are informed of their rights and Advance Directives upon request.
Patient and insurance information is accurately obtained and edited as necessary in the clinic's computer system, as evidenced by information is accurate at all times.
Patient Flow: This will have been satisfactorily performed when:
Documentation related to patient referrals is accurately processed at all times.
Patient appointments are scheduled and rescheduled as appropriate as evidenced by effective patient flow through the clinic at all times.
A variety of clerical duties (answers telephone calls, retrieves medical records, records data, types memorandums, etc.) are efficiently completed in a timely and efficient manner at all times.
Current patient charts/files and appropriate information are accurately filed as evidenced by ease of the file retrieval process.
Payor Regulations: This will have been satisfactorily performed when:
Claim edits and denials are researched and discrepancies resolved within 2 days of notification.
All information for completing the billing process, including charge information from the physician is researched and discrepancies resolved within 2 days of receipt.
Charges are keyed and batches processed daily, and bank/deposit summary is prepared immediately after balancing payment to receipts.
Diagnosis and procedures codes are reviewed for accuracy and data is entered into the system at point of service as evidenced by up-to-date records at all times.
Patient payments for services rendered are verified and collected from patient 100% of the time; Account balances are verified, and the outstanding balance collected from patient and the daily cash fund reconciled daily.
A general knowledge of the health plans, including co-pays, deductibles and co-insurance is maintained at all times.
Other Duties As Assigned: This will have been satisfactorily performed when:
Other duties as assigned are completed.
Acts as a backup for others in the clinic as needed.
$22k-28k yearly est. Auto-Apply 6d ago
Patient Access Representative
Baton Rouge Orthopaedic Clinic
Billing representative job in Baton Rouge, LA
is located at our Hennessey location
About BROC:
At the Baton Rouge Orthopedic Clinic our goal is to provide a seamless continuum of health care services to maximize patients' outcomes and convenience. We offer an organized and coordinated continuum to provide better and timelier feedback between the patient, physician, and ancillary services provider. Our main campus is located on Bluebonnet, but we have various clinics and therapies across the state of Louisiana as well as the BROC foundation that supports local schools and athletic programs by providing services throughout various communities.
Summary:
The Patient Access Representatives are important members of our team who are responsible for coordinating the daily administration for our doctors, staff, visitors, and patients at our clinics. This role is responsible check-in, collecting payments, and answering patient inquiries. This position is in the front office in our medical clinics and reports to our office supervisor. The hours of the operation are Monday- Friday 8am to 5pm. We are looking for dedicated and caring team members to join our team!
Duties:
Greets patients or customers in a friendly and professional manner, including welcoming the patient, making eye contact, and smiling.
Check-in patients for appointments.
Completes the registration of the patient, explaining the paperwork to be completed to the patient if necessary.
Ensures that a clear copy of the patients' current insurance card(s) and demographic information is entered into the patients' medical record. Prints the superbill and gives to the patient.
Enters electronic messages to other departments to assist with patient flow.
Directs the patient to the payment counter to collect the appropriate co-pays or balances due. Otherwise, directs the patient to the appropriate area of the clinic for the physicians/providers, nurses, and medical staff to care for the patient and document the medical record.
Performs appropriate, timely, and accurate documentation in the medical record as is applicable to patient service duties.
Maintains HIPAA privacy and security and provides the BROC Notice of Privacy Practices to new patients or to any person who requests it.
Distributes patient satisfaction surveys as instructed by Supervisor or upon patient request.
Performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of BROC
Qualifications:
High School Diploma or equivalent
Ability to learn electronic practice management and scheduling software.
Ability to understand and closely adhere to patient scheduling policies, guidelines, and protocols.
Reliable form of transportation to work daily
Prior experience in scheduling is desired
Ability to pass a drug screening
Ability to learn computerized medical office work
Benefits:
Medical, Dental, and Vision Insurance
Vacation Pay
Sick Pay
Holiday Pay
Long- and Short-Term Disability Options
Life Insurance
View all jobs at this company
$22k-28k yearly est. 20d ago
Patient Engagement Specialist - Baton Rouge, LA
Karoo Health
Billing representative job in Baton Rouge, LA
Karoo is seeking to add an important care team member, the Patient Engagement Specialist. This individual will be responsible for new patient acquisition and play a critical role in driving growth within the organization. This role integrates within partner cardiology practices and will focus on screening eligible patients for enrollment, communicating with practice providers to discuss eligibility, interacting with prospective patients to explain services, address inquiries, gather information, provide education, and schedule initial appointments with the virtual team.
Responsibilities
Maintain daily on-site presence at partner cardiology practices
Ability to support additional clinics remotely, as needed, in area
Pre-screen patients for eligibility and notify practice providers of prospective patient enrollments through program and technology education
Verify patient program eligibility and elicit feedback from practice providers on enrollment potential
Conduct enrollment onboarding sessions with patients
Maintain documentation in the Karoo Health Kohere.AI system, and partner cardiologist systems for tracking and reporting purposes
Drive patient enrollment by providing an overview of the Karoo Health program and Model of Care through patient education and interaction to ensure patients understand program services and benefits
Support practice providers by enrolling patients into the program and facilitating assignment and transfer to the virtual team for continued services
Coordinate with the partner cardiology practice to provide insight into the patient's care journey
Regularly interact with practice staff to provide line-of-sight into patient admissions, readmissions, and ED visits
Manage inbound calls from patients responding to inquiries about enrollment and ongoing engagement with the Karoo Care Program
Implement strategies to appropriately enroll patients in the program
Provide in-services and presentations to practice partners regarding the Karoo Health program
Communicate regularly with all members of the interdisciplinary team to share key information, coordinate tasks and provide support for the enrollment process
Special projects, initiatives, and other job duties as assigned
Qualifications
High school graduate or equivalent
Community Health Worker/Partner, Medical Assistant, LPN
Cardiac-experience preferred
Minimum three years of related experience in health care and/or physician clinic/practice setting
General understanding of enrollment and billing processes and procedures
Strong interpersonal skills and ability to quickly establish rapport with providers and patients
Highly comfortable in group/team dynamics and able to fit in with clinic staff and teams
Confidence in explaining new programs and initiatives to people/patients; ability to connect and engage with people comfortably
Experience with team collaboration and coordination of care with external sources
Exceptional communication skills and can practice active listening
Strong written communication skills
Comfort with ambiguity and a fast-paced culture; you can adapt and approach problems with a solution-oriented mindset
Ability to utilize data to make informed decisions
Equal Opportunity Statement
At Karoo Health Inc (“Karoo”), we believe that improving healthcare starts with creating a more equitable and inclusive world, both inside and outside our organization. We are committed to fostering a diverse workforce that reflects the communities we serve, and to building a culture where every team member feels valued, supported, and empowered. Our commitment to inclusion is reflected in initiatives such as equitable compensation practices, employee resource groups, inclusive benefits, and more.
Karoo Health is proud to be an equal opportunity employer. We maintain a strict policy of non-discrimination for all applicants and employees. What does that mean for you? It means that we are dedicated to providing a workplace that is inclusive, respectful, and free from discrimination or harassment of any kind.
Employment decisions at Karoo Health are made based on merit, qualifications, and business need, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran status, political affiliation, or any other characteristic protected under applicable law. This policy applies to every aspect of the employment journey, from recruitment and hiring to compensation, benefits, training, promotion, performance evaluation, and beyond.
We're committed to doing the right thing, always, and that includes creating a fair and inclusive hiring process and workplace for all.
Karoo Health welcomes all.
In the United States, compensation is determined by factors including location, role level, job-related skills, experience, and market conditions. Some positions may also be eligible for bonuses, equity, or other benefits. To learn more about Karoo Health's benefits, please contact our People Team.
$22k-28k yearly est. 3d ago
Patient Account Associate II EDI Coordinator
Intermountain Health 3.9
Billing representative job in Baton Rouge, LA
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements
+ Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements.
+ Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization.
+ Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication.
+ Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends
+ Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Detail Oriented
+ EDI Enrollment
+ Teamwork and Collaboration
+ Ethics
+ Data Analysis
+ People Management
+ Time Management
+ Problem Solving
+ Reporting
+ Process Improvements
+ Conflict Resolution
+ Revenue Cycle Management (RCM)
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up)
+ Associate degree in related field preferred
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$30k-33k yearly est. 60d+ ago
Billing Analyst
Southeast Community Health Systems 4.1
Billing representative job in Zachary, LA
Full-time Description
Job Summary: Responsible for receiving insurance and patient payments. Verifies, processes and records these payments. Answers patient payment questions. Performs minor secretarial duties. Participates in the department's performance improvement and continuous quality improvement (CQI) activities.
DUTIES AND RESPONSIBILITIES:
Receives insurance and patient payments and posts to correct patient account.
Accurately encodes payments on transmittal forms for batching.
Records payments received with the correct budget number, records all payment information in account ledger.
At the end of each business day lists and balances all payments received.
Able to prepare monies for bank deposit.
Answers the telephone professionally and in a timely manner; directs calls appropriately.
Able to answer routine questions from patients concerning payments.
Treats patients with respect, maintains confidentiality.
Contacts patients and insurance companies to verify payment.
Demonstrates the ability to assist patients and insurance companies with billing problems.
Orders itemized bills for patients and insurance companies when requested.
Prepares productivity summaries monthly.
Prepares the unsigned encounter reports weekly
Reconciles cash log with monthly bank statements
Ensures batches are free from errors prior to submission to all insurance companies
Demonstrates a good working relationship within the department and with other departments.
Demonstrates the ability to be flexible and organized.
Accepts other duties as assigned.
Requirements
Regulatory Requirements:
High School Graduate or equivalent.
A minimum of six months experience in bookkeeping/accounting.
Knowledge of bookkeeping/accounting procedures.
Language Skills:
Ability to communicate in English, both verbally and in writing.
Additional languages preferred.
Skills:
Basic computer knowledge.
Ability to type _____ words per minute.
Ability to operate office equipment safely and correctly.
Physical Demands:
For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.
Salary Description $16.45 - $19.00 hourly
$16.5-19 hourly 60d+ ago
Patient Care Representative
The Urgent Care 4.7
Billing representative job in Laplace, LA
Job DescriptionSalary: $10-$15 DOE
Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level.
Patient Care Representative Duties and Responsibilities:
Greet patients in a friendly and professional manner
Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling
Schedule patient check-in times for all locations
Verify patient insurance data and collect payments when necessary
Maintain patient records and ensure accurate data entry
Communicate effectively with patients, providers, and other healthcare professionals
Provide support to clinical staff as needed
Triage patients
Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information
Maintain a clean and organized work environment, including patient waiting areas and exam rooms
Adhere to all HIPAA and patient privacy regulations
Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices
Patient Care Representative Requirements:
High School Diploma or Equivalent
Pass periodic testing triaging patients (ex. taking blood pressure)
Possess a strong desire to help others
Compassionate and sensitive to patients' needs and concerns
BLS certified within 90 days of employment
Bilingual in Spanish and English a PLUS*
Open and flexible availability
(with a minimum of 20-30 hours per week)
Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace)
We will train you on everything you need to know but we will prioritize candidates who have:
Medical Assistant Certificate or Associates degree in related field
Minimum 2 years customer service experience
Previous experience in medical environment, EMR systems, working with patients
Ability to work in a fast-paced, high-patient volume environment
Benefits:
Health Insurance (BCBS)
Dental Insurance (BCBS)
Vision Insurance (BCBS)
Retirement 401k
Life Insurance
Short/Long term disability
Medical stipend at clinic (includes family after 90 days)
Holiday Pay
Job Types: Full-time, Part-time
$10-15 hourly 15d ago
Collector
Ascension Credit Union
Billing representative job in Gonzales, LA
Job Description
Responsible for the collections of past due loan accounts and maintaining accurate records of all collection activities including securing repossessed collateral, filing claims, and handling all legal activities. Optimize collections on accounts while balancing the goodwill of members.
$26k-35k yearly est. 14d ago
Collector
Louisiana Truck Stop and Gaming Employees
Billing representative job in Breaux Bridge, LA
The Collector position involves meticulous attention to detail and adherence to structured protocols for seamless collection operations. The role requires punctuality, precision, and a methodical approach to tasks related to shift preparation, the collection process, and shift termination. The successful candidate will be responsible for ensuring the smooth transition and accurate completion of various collection-related duties within the specified timelines. The role demands organization, compliance with security measures, and effective communication to maintain operational efficiency.
Key Responsibilities:
Balancing casino funds
Collection of Video poker, ATMs and kiosk devices
Completing paperwork
Welcome customers warmly, provide efficient service and address inquiries promptly while expressing gratitude for their business.
Operate the cash bank following company standards, maintain accurate cash levels, and adhere to laws and policies on age-restricted products.
Ensure availability of fresh food and beverages and maintain cleanliness and appearance standards in the casino.
Implement safety and security protocols, promptly report any issues, and promote special promotions to customers.
Assist customers in understanding how to play the games on the machines.
Handle customer requests, complaints, and vendor concerns professionally, report incidents promptly.
Follow company policies and procedures and maintain quality standards in all tasks.
Be flexible with your duties and schedule to support the casino's operational needs.
Uphold and embody the company's core values consistently.
Qualifications:
Minimum age requirement: 21 years.
Clear background check with no felonies or misdemeanors related to theft or gaming violations.
Ability to multitask, stand for extended periods, lift up to 50 pounds, and perform physical tasks as needed.
Proficient in basic language and mathematical skills.
Capable of understanding and following instructions, memos, and correspondence.
Available to work flexible hours, including weekends, nights, and holidays.
Demonstrates punctuality and reliability in attendance.
Required Certifications and Licenses:
It is crucial for the cashier to maintain valid State and Parish Certifications and/or Licenses while on duty. Ensure you possess the following certifications:
State of Louisiana Video Poker Permit
Alcohol Beverage ordinance Card (by Parish)
Louisiana Responsible Vendors Permit
Valid State Identification card or driver's license
Copy of Social Security Card
$27k-36k yearly est. Auto-Apply 60d+ ago
Patient Engagement Representative (Plaquemine)
Caresouth 3.4
Billing representative job in Plaquemine, LA
Join CareSouth as a Full-Time Patient Engagement Representative in Plaquemine, LA, where your medical receptionist experience can truly shine. This onsite role offers a dynamic environment where your skills in customer service and patient interaction will play a pivotal part in our mission to provide exceptional healthcare. With a starting pay of $13.60, determined by your experience, you will be rewarded for your contributions to our energetic and professional team.
Embrace the opportunity to work within a relaxed yet high-performance culture that values problem-solving and innovation in patient care. Your empathetic nature will be essential in fostering meaningful relationships with our patients. You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, and Paid Time Off. Step into a role where your passion for healthcare and commitment to excellence can make a real impact.
Make a difference as a Patient Engagement Representative (Plaquemine)
As a Patient Engagement Representative at CareSouth, you will play a crucial role in delivering exceptional service to our patients. You will be responsible for providing high-quality, efficient, and effective interactions that ensure the accuracy and completeness of patient information. Your focus on compassionate care will allow you to engage with patients warmly, fostering a positive and professional atmosphere. By actively listening and empathizing with their needs, you will create an environment where patients feel valued and supported.
Your commitment to excellence will be instrumental in maintaining the integrity of our clinic's processes and enhancing the overall patient experience at CareSouth.
What you need to be successful
To thrive as a Patient Engagement Representative at CareSouth, several key skills are essential. Strong communication abilities are crucial for effectively conveying information and fostering trust with patients. A keen attention to detail is necessary to ensure the accuracy and completeness of patient records, as this directly impacts care. Empathy and a compassionate demeanor will help you connect with patients on a personal level, enhancing their overall experience. Additionally, problem-solving skills are vital for addressing patient concerns and finding solutions in a fast-paced environment.
Adaptability and a proactive attitude will empower you to stay engaged and responsive to dynamic situations. Ultimately, a dedication to delivering high-quality service will drive success in this pivotal role.
Make your move
We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!
Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations.
* Customer Service/Patient Flow
* Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class.
* Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services.
* Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner.
* Facilitates the patient's access to information including but not limited to MyChart access.
* Accurately updates patient's records as needed.
* Accurately enters and updates charges as necessary.
* Clinic Operations
* Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations.
* Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner.
* Meets site collection goals.
* Performance Excellence
* Actively supports the organizations performance excellence initiatives.
* Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores.
* Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care.
* Provides quality training and orientation for other Team Members when assigned.
* Other Duties as Assigned
* Performs other duties as assigned or requested.
Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Bachelor's degree substitutes for required experience.
Education - High School or equivalent
Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
Franciscan Missionaries of Our Lady University 4.0
Billing representative job in Baton Rouge, LA
Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations.
Responsibilities
* Customer Service/Patient Flow
* Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class.
* Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services.
* Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner.
* Facilitates the patient's access to information including but not limited to MyChart access.
* Accurately updates patient's records as needed.
* Accurately enters and updates charges as necessary.
* Clinic Operations
* Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations.
* Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner.
* Meets site collection goals.
* Performance Excellence
* Actively supports the organizations performance excellence initiatives.
* Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores.
* Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care.
* Provides quality training and orientation for other Team Members when assigned.
* Other Duties as Assigned
* Performs other duties as assigned or requested.
Qualifications
Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Bachelor's degree substitutes for required experience.
Education - High School or equivalent
Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations.
Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Bachelor's degree substitutes for required experience.
Education - High School or equivalent
Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.
Customer Service/Patient Flow
Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class.
Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services.
Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner.
Facilitates the patient's access to information including but not limited to MyChart access.
Accurately updates patient's records as needed.
Accurately enters and updates charges as necessary.
Clinic Operations
Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations.
Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner.
Meets site collection goals.
Performance Excellence
Actively supports the organizations performance excellence initiatives.
Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores.
Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care.
Provides quality training and orientation for other Team Members when assigned.
Other Duties as Assigned
Performs other duties as assigned or requested.
How much does a billing representative earn in Baton Rouge, LA?
The average billing representative in Baton Rouge, LA earns between $24,000 and $37,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.
Average billing representative salary in Baton Rouge, LA