Customer Service Representative
Billing representative job in Los Angeles, CA
The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication.
Core Duties & Responsibilities:
Execute the day-to-day shipments originated and/or handled by the operations department; prioritize, schedule and route shipments and arrange for transportation throughout the United States and obtain Proof of Deliveries (POD) on all orders.
Customer service, data entry, and/or dispatch pickup and delivery of freight via air, truckload, LTL and local modes. • Interact with customers and their key personnel as needed, while ensuring a high level of customer satisfaction and operational proficiency to meet growth and profitability goals.
Ensure prompt and accurate completion of all paperwork associated with movement of inbound and outbound shipments.
Ensure timely pick-ups, recoveries, deliveries, and airline and agent selection, while maintaining cost controls. Effective communication with them is essential to ensure shipments are executed timely and accurately.
Maintain accurate status updates of shipments including in-transit notifications and estimated time of deliveries; communicate daily with customers to keep them informed of changes pertaining to their shipments should an update apply or be required.
Work with vendor-specific websites to set up and track shipments
Communicate pending work and/or unresolved problems to shift personnel and the operations manager.
Assist in the preparation and approval of rate quotes or shipment costing for internal and external customers.
Enter pickups and route freight.
Create rate quotes.
Answer telephones and helps with inquiries from customers as well as stations and/or agents.
Respond to inquiries regarding entered data.
Proactively solicit customer feedback and provide innovative solutions to customer service issues/barriers.
Other duties as assigned
Requirements:
Minimum 2-3 years' freight forwarding experience.
High School Diploma or GED required.
Excellent customer service skills required
Accurate typing skills and/or data entry skills.
Intermediate proficiency in Microsoft Office, Internet and web-based applications and job specific software applications.
Makes customers and their needs a primary focus of one's actions; developing and sustaining productive relationships.
Ability to plan work to ensure that work is completed efficiently.
Effectively participates in department projects related to assigned area of responsibility.
Read, analyze, and interpret complex regulations and procedures and respond to common inquiries or complaints.
Possess functional knowledge of regulations and compliance procedures associated with all areas of freight forwarding.
Have experience in multi modal logistics with functional knowledge of TSA, C-TPAT and Hazmat.
High attention to detail and problem solver a must……
Skills:
Ideal candidate will possess a “can do” attitude with a “will do” work ethic
Must have the ability to work in a fast paced environment
Strong verbal and written communication skills
Experience with AS400 operating systems is a plus
Transportation industry knowledge and experience is a plus
Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.
Forward Air is an Equal Opportunity employer.
#FWRD1
Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.
Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.
Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication
Patient Registration Representative
Billing representative job in Whittier, CA
Must have full day availability for first 2 weeks. All candidates will be informed of the required flexibility for initial training, including morning availability for computer and department onboarding.
We do not have set schedules as staff is scheduled based on department needs. Although we try to be consistent, the days they work might vary from one week to the next because of vacation requests, coverage, etc.
Position Summary
Performs all tasks related to pre-registration, and registering of inpatients and outpatients including securing and calculating upfront collections with co-pays, and co-insurance in an efficient, accurate and hospitable manner to ensure that patient, physician and hospital needs are met. Completes the Hospital Presumptive Eligibility comprehensive training program as required to properly interview and screen uninsured patients. Evaluates patients within the established guidelines to assist in identifying state programs that patients may qualify and link to temporary M/Cal coverage and possible full scope M/Cal. Initiate and completes the application process for benefits by assisting applicants with the completion of all the necessary paperwork. Compiles records and assess information to determine eligibility status, including number of people in applicant's household. Documents and update efforts in our database to ensure we have current updates on the outcome and successful completion of process. For Emergency Registration Representatives they will continue to enhance their registration knowledge along with the fundamental financial counseling skills required and expected of the financial counselor role, which is inclusive of the diverse financial programs offered at client.
Specific Skills Needed
Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required
Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor
Strong Computer skills and Knowledge in Word, Excel and ability to maneuvering through multiple screens in a timely manner
1+ year of medical office /hospital work experience preferred
Medical terminology knowledge strongly preferred
Insurance knowledge required
Ability to multi- task in a fast and high pressured environment
Stringent adherence to all HIPPA laws
Strong typing skills 45 and up wpm is required
Strong analytical skills, problem solving. The ability to act and decide accordingly.
Complete HPE comprehensive training program as required
Excellent Customer service and phone skills with a background in the medical industry
Ability to travel to off-site locations (Outpatient only)
Education/Experience/Training
One year experience in a high volume healthcare facility or medical office setting with strong computer and customer service experience required
High school graduate required or equivalent, evidence of continuing education preferred.
Medical terminology strongly preferred
Insurance and billing experience strongly required
Drivers License; ability to travel to off-site locations (Outpatient /Financial counseling only)
Bilingual Spanish or Chinese (Mandarin) preferred
HPE comprehensive training program and certification
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Recruiter name: Ajeet Kumar
Recruiter's email id : *****************************
JobDiva ID :: JobDiva # 3086628
Customer Service Representative
Billing representative job in Irvine, CA
Specialized Recruiting Group, Irvine is seeking a Customer Service Representative for a third-party logistics firm specializing in the medical device industry. This is a permanent, evaluation hire, career opportunity in the Irvine, CA area. Base compensation starts at $21.00 to $26.00/hour.
Responsibilities
Processing inbound calls from internal and external customers
Providing customer support for medical devices and consumer electronics
Researching information requests
Data entry
Requirements
Medical device and or logistics industry experience
Previous office-based customer service experience
Excellent English communication skills (spoken and written)
College degree a benefit but not mandatory
Professional, positive and friendly personality
Intermediate Word, Excel and Outlook ability
At Specialized Recruiting Group, our team of employment professionals is deeply connected with local businesses that are actively hiring, giving you a competitive edge in your job search. Whether you are seeking a full time position or a contract role, our experts are here to help at no cost to you. Enjoy personalized support and access to exclusive job opportunities when you partner with Specialized Recruiting Group.
Customer Service Representative
Billing representative job in Vernon, CA
Salary: Up to $60,000-$65,000 DOE
We are seeking a motivated Customer Service Representative to join a growing direct-to-consumer (DTC) brand. This is a fantastic opportunity for someone looking to build their career in customer service, with room for growth within the company. Experience in fashion is not required - we welcome candidates from diverse backgrounds.
Responsibilities:
Provide exceptional customer support across multiple channels, ensuring timely and accurate responses.
Manage orders, returns, and inquiries through Shopify and internal systems.
Utilize PC and Excel to track orders, update records, and maintain customer data.
Collaborate with internal teams (Operations, Marketing, and Fulfillment) to resolve issues and improve the customer experience.
Identify trends and escalate recurring issues to improve processes and customer satisfaction.
Assist with product launches, promotions, and seasonal campaigns by supporting customer inquiries and order management.
Generate reports to track customer interactions, order fulfillment, and returns.
Maintain knowledge of products and services to provide accurate information and guidance to customers.
Support internal projects and initiatives that improve operational efficiency and enhance the customer experience.
Qualifications:
Strong communication and problem-solving skills.
Comfortable using Shopify, PC, and Excel (or similar tools).
Highly organized, detail-oriented, and able to manage multiple tasks.
Positive attitude and willingness to learn; experience in fashion or retail is a plus but not required.
What We Offer:
Competitive salary up to $60-65K DOE.
Growth opportunities within a dynamic DTC company.
Supportive, team-oriented work environment.
Customer Service Representative
Billing representative job in Culver City, CA
Job Title: Customer Service Representative
Job Type: Full Time
About Us
At Ultima, we're not just selling products-we're offering real solutions to real challenges. As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it.
Job Summary
As a CSR you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
• Engage with customers face to face providing friendly support
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
• Handle inquiries related to pricing and general information
• Achieve individual and team sales targets through excellent service and persuasive communication
• Maintain up-to-date knowledge of our client's products and services
Qualifications
1-3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply:
Submit your resume for consideration! Interviews will be held in person at our Culver City office beginning this week! If you're out of state we can arrange a virtual meeting. Looking forward to connecting with you!
Account/Refund Follow Up Respresentative
Billing representative job in West Covina, CA
Must Haves:
2+ years of experience with billing and/or collections on the professional side
Experience with insurance payments
Strong knowledge of reading explanation of benefits (EOBs)
High School diploma
Plusses:
Experience using Epic EMR system for billing/collections
Day to Day:
A client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week.
Team Dynamic/Environment:
This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.
Customer Service Representative
Billing representative job in Los Angeles, CA
We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs.
Responsibilities
Create a welcoming and polished experience for employees, clients, and guests.
Deliver responsive, high-touch customer service in person, by phone, and through digital channels.
Collaborate with teammates to share responsibilities and maintain seamless operations.
Partner with other departments to direct inquiries and resolve issues efficiently.
Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination.
Safeguard sensitive and confidential information with the highest level of discretion.
Qualifications
At least 3+ years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
A customer-first mindset, with the ability to handle requests thoughtfully and professionally.
Initiative and sound judgment to manage situations independently when needed.
Customer Service Representative
Billing representative job in Irvine, CA
For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds
Office Rotation: Tuesday/Thursday & every other Friday
Must live in commutable distance to Irvine, California
Work from Home Rotation: Monday/Wednesday & every other Friday
Competitive pay rate- $26
Why should you apply:Medical and dental benefits
Opportunity to gain valuable experience.
Enjoy a positive and supportive work environment.
Paid training to ensure you have the skills & knowledge to succeed.
What's a typical day as a Customer Service Representative? You'll be:
Processing product complaints through queues and other communication channels.
Maintaining a positive experience while investigating complaints in a timely and courteous manner.
Accurately updating databases with pertinent details & product information.
Escalating issues based on severity to appropriate levels as needed.
Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
This job might be an outstanding fit if you:
Have a high school diploma or equivalent.
Have at least 6 months of customer service experience
Have strong problem- solving and organizational skills.
Are able to work in a fast-paced environment.
Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
Medical Collector (Home Infusion)
Billing representative job in Torrance, CA
Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Employer Paid Life Insurance
● Short Term / Long Term Disability Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
Description of Responsibilities
Coordinates and performs business office activities involved with collecting payments for Premier Infusion Care products and follows established procedures for billing.
Reporting Relationship
Billing Manager
Responsibilities include the following:
1. Performs all aspects of billing for commercial insurance companies/ health plans, medical groups, hospitals, hospice facilities, NCPDP, and/or MSO's
2. Bills Medicare for PR-96/204 (denials) required for secondary billing submissions.
3. Follows up on EOB's (explanation of benefits)
4. Medicare denials
5. Billing secondary insurance after Medicare's has denied claims.
6. Making corrections on deny claims and re-bills insurance companies.
7. Checks EOB's with contracted fee schedule for accuracy or adjustments as needed.
Minimum Qualifications:
Effective interpersonal, time management and organizational skills.
Office experience preferred.
Computer skills that include word processing, and efficient use of the internet and e-mail.
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms.
Must be detail oriented
Education and/or Experience:
Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
At least 1 -2 years of medical or pharmaceutical billing experience or related A/R
Knowledge of insurance verification procedures.
Proficiency in 10-key preferred.
Prior experience in a pharmacy or home health company is of benefit.
Prior experience in a consumer related business is also of benefit.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Work Location: In person
PART TIME Patient Financial Administrative Representative
Billing representative job in Los Angeles, CA
We are seeking a highly organized and detail-oriented Patient Financial Administrative Representative to secure patient access to care across our comprehensive, multi-site community health system. This role is crucial to the revenue cycle, focusing on efficiently and accurately completing all registration and pre-registration tasks while calculating and securing patient financial liability (copayments, coinsurance, and deductibles).
This role requires a high level of hospitality, accuracy, and adherence to strict federal and state regulations.
Location: 100% ONSITE AT: Wilshire Boulevard, Los Angeles, CA 90017
This is a Part-Time Schedule (3 x 8-hour shifts) totaling 24 hours per week.
Schedule: Every Saturday, Every Sunday, and One Monday shift.
Hours: 9:00 AM - 5:30 PM (includes a 30-minute meal break).
Note: Orientation hours may vary.
Key Responsibilities & Performance Metrics
Registration & Pre-Registration: Perform all tasks related to the accurate registration and pre-registration of outpatient and inpatient accounts.
Financial Liability: Calculate and secure patient liability, including upfront collections of copayments, coinsurance, and deductibles.
Verification & Screening: Complete insurance verification and ensure patients are appropriately medically screened and stabilized
before
Consent of Admissions is signed/discussed or liability is requested.
Productivity: Complete a minimum of 20 registrations per 8-hour shift (striving for 30+). Tasks include scanning documents, insurance verification, and securing upfront collections.
Compliance: Maintain stringent adherence to all HIPAA laws and regulatory guidelines.
Required Qualifications
High School Graduate or Equivalent (Required).
2+ years of experience in front office/medical billing and/or current hospital registration/admitting (must have some registration experience).
2+ years of experience in insurance verification and/or medical/hospital billing.
Strong typing skills (45 WPM and up is required).
Strong computer skills with proficiency in Word, Excel, and the ability to maneuver through multiple screens efficiently.
Working knowledge of Medical Terminology.
Knowledge of eligibility requirements for various programs, including:
Medi-Cal
Medicare
Covered California
Hospital Presumptive Eligibility Program
Cobra, VVC, Limited benefit plans, and Uncompensated Care Programs.
Familiarity and experience with IPA and EMTALA guidelines.
Certifications (Must be obtained post-hire)
Non-Violent Crisis Intervention (NCI) Certification within three (3) months of hire date.
LA City Fire Card within six (6) months of employment (Note: Specific location requirement).
Preferred Qualifications
Bilingual proficiency.
Evidence of continuing education in Finance, Accounting, or Business Administration.
Ability to travel to off-site locations (Outpatient only).
Customer Service Representative
Billing representative job in Santa Fe Springs, CA
As the department's first responder, the Tier 1 Customer Service Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments.
Essential Job Functions:
Provide amazing (above and beyond) service across multiple channels
Provides exceptional customer service leveraging strong problem solving and professional communication skills
Ensures all customer service assigned cases/activities are brought to resolution and properly communicated to the customer
Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues
Documents every customer service interaction in Shopify and Zendesk as appropriate for the interaction
Adheres to Customer Service procedures to handle escalation process for tier 2/3
Works as a team member and reports issues to management that are important to area/process improvement.
Uses appropriate judgment in upward communication regarding department or employee concerns.
Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…)
Continuously adhering to our Quality Assurance standards
Contributes to team effort to help achieve department objectives
Provide knowledgeable answers to questions about products, pricing and availability.
Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Job Qualifications/Requirements:
Knowledge of Zendesk is a plus
Available during business hours, including evenings and weekends.
Be a creative problem solver
Comfortable working in a high stress fast changing environment
Polite, friendly attitude to deal pleasantly with customers and agents
Cheerful, engaged, and uplifting tone during customer interactions
Reliable in Attendance & Punctuality
Ability to work under deadlines
Strong multi-tasking skills
Type 45 WPM
Clear and articulate speaking voice
Command of the English language
Bilingual in Spanish a plus
Computer/Internet skills/Word/Excel
Mathematical skills
Organizational Skills
HS Diploma
Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply.
WINDSOR EQUAL OPPORTUNITY EMPLOYER
E-Billing Coordinator
Billing representative job in Los Angeles, CA
Job DescriptionDirect Counsel is seeking a detail-oriented and experienced E-Billing Coordinator to join a prominent national law firm in Los Angeles. This position offers the opportunity to play a vital role in ensuring accurate, efficient, and compliant billing operations within a dynamic legal environment.
If you're a billing professional who enjoys managing complex processes, ensuring compliance with client requirements, and working collaboratively across teams, this role is a perfect fit.
About the Role
As an E-Billing Coordinator, you will oversee the full legal e-billing cycle - from reviewing pre-bills to final submission, troubleshooting billing discrepancies, and ensuring invoices meet client and firm compliance standards. You'll act as the liaison between the legal team, clients, and third-party e-billing vendors, playing a crucial part in maintaining accurate financial records and supporting overall cash flow efficiency.
Key Responsibilities
Prepare, submit, and track electronic invoices for legal services to ensure accuracy and timely billing.
Review billing data for compliance with client billing guidelines and firm policies.
Resolve billing discrepancies, short payments, or client inquiries professionally and efficiently.
Maintain and update billing records, reconcile adjustments, and ensure data integrity.
Coordinate with attorneys, paralegals, and finance staff to meet billing deadlines and address client-specific billing requirements.
Manage e-billing platform maintenance, including client-specific codes, rate structures, and data entry.
Submit appeals or adjustments on short-paid invoices through client portals.
Assist in preparing financial reports and monthly billing summaries for leadership review.
Collaborate with the Finance team to support reconciliation and reporting efforts.
Qualifications & Skills
2+ years of experience in e-billing, accounts receivable, or similar financial roles.
Associate or Bachelor's degree in Accounting, Finance, or related field preferred.
Strong understanding of law firm billing practices, client billing guidelines, and time entry procedures.
Familiarity with LEDES formats and UTBMS coding standards.
Experience handling multiple e-billing platforms and insurance carrier billing portals.
Knowledge of compliance regulations and SIR tracking preferred.
Strong Excel skills and proficiency in accounting or billing software.
Excellent communication, analytical, and problem-solving skills.
Meticulous attention to detail with the ability to manage multiple priorities.
Core Competencies
Negotiation & Resolution: Professional and tactful handling of client billing inquiries and payment disputes.
Communication: Clear and concise in both written and verbal correspondence.
Accuracy: Commitment to precision in billing, coding, and reporting.
Proactive Problem-Solving: Ability to identify challenges and drive process improvements in billing operations.
Compensation & Benefits
Salary Range: $70,000 - $80,000 annually (commensurate with experience).
Hybrid Work Schedule: Up to four remote workdays per month.
Comprehensive Benefits: 401(k), profit sharing, full health, dental, and vision coverage, plus paid time off.
Professional Environment: Collaborative, high-performing team within a respected national law firm.
About Direct Counsel
Direct Counsel partners with premier law firms and legal departments nationwide to connect exceptional professionals with career opportunities that align with their skills and aspirations. We take pride in matching driven individuals with firms that value excellence, integrity, and collaboration.
If you're an experienced E-Billing Coordinator ready to join a respected law firm where your precision and expertise will make an impact, we'd love to hear from you!
Apply today by sending your resume to ***********************
Easy ApplyE-Billing Coordinator
Billing representative job in Los Angeles, CA
Job Details Los Angeles Office - Los Angeles, CA $70000.00 - $85000.00 Salary/year Description
The E-Billing Coordinator is responsible for managing the legal e-billing process to ensure the timely and accurate submission of invoices within the Firm. This role serves as a liaison between the legal team, clients, and third-party billing systems, ensuring billing compliance and addressing any issues or discrepancies. Performing full-cycle billing functions such as editing/revisions of pre-bills and preparing/finalizing invoices. The ideal candidate will possess strong analytical skills, attention to detail, and experience with e-billing software to support efficient financial operations and accurate invoicing.
Qualifications
Essential Functions
Prepare, submit, and monitor electronic invoices for legal services rendered, ensuring timely and accurate billing cycles.
Review and verify billing data for accuracy and adherence to client billing guidelines and company policies.
Resolve billing discrepancies, disputes, or client inquiries with a proactive approach to ensure smooth financial operations.
Maintain and update billing records, tracking adjustments and reconciling discrepancies within the billing system.
Coordinate with attorneys, paralegals, and other team members to ensure compliance with client billing requirements and address specific billing needs.
Assist in preparing financial reports and generating billing summaries for management and legal staff review.
Manage e-billing platform maintenance, including data entry and upkeep of client-specific billing codes or rate structures.
Submit appeals/adjustments as needed on short-paid invoices to portals.
Collaborate with other members of the Finance department on billing-related reporting and reconciliation tasks.
Successfully administer monthly billings and ad hoc requests from Billing attorneys.
Qualifications
Education: Associate or Bachelor's degree in Accounting, Finance, or related field preferred.
Experience: Minimum of 2 years of experience in accounts receivable, collections, or a similar financial role.
Technical Skills:
Familiarity with law firm billing practices, client billing guidelines, and time entry procedures.
Strong understanding of compliance regulations and guidelines related to legal billing.
Knowledge of LEDES format standards and UTBMS coding.
Advanced legal experience handling e-billing in different e-billing portals/platforms.
Insurance SIR tracking experience.
Core Competencies
Negotiation Skills: Ability to professionally negotiate payment terms and resolve client disputes effectively.
Communication: Strong verbal and written communication skills, with the ability to handle sensitive client interactions tactfully.
Attention to Detail: High level of accuracy in processing and reconciling accounts to avoid discrepancies.
Problem Solving: Proactive in identifying and addressing collection challenges to minimize receivables risk.
Work Environment
This position is hybrid offering four remote workdays per month. The remaining work days require in-office attendance in the Los Angeles office.
The office environment is professional, collaborative, and focused on supporting high-stakes legal work in a law firm.
Overtime may be required on an as-needed basis.
Physical Demands
Sitting or standing for extended periods.
Frequent use of a computer keyboard, mouse, and other office equipment like telephones, scanners, and printers.
Light lifting and carrying, typically weighing up to 15 pounds.
Moving between offices, meeting rooms or file storage areas.
Billing & Settlement Coordinator - Bilingual (Korean/English)
Billing representative job in Santa Ana, CA
For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours
Job Description
Responsible for settlement related to freight forwarding business
Reinforce relationships with customers and carriers by leading effective and continuous communications
Prepare regular settlement status reports for company management, customer, pages and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in the access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms.
Work with the internal technologies required for daily functions.
Investigate and diagnose potential errors and duplicate carrier billing.
Perform ad-hoc reporting, as required.
Perform other job-related duties as required
Pay: $30 - $32/ hr. (DOE)
Qualifications
Bilingual is highly preferred (English/Korean)
Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
Bachelor's Degree
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Effective written and verbal communications skills to communicate with various levels of the organization
Proficient with Outlook, Microsoft Office applications PowerPoint, Word
Proficient with Excel, especially v-lookups and pivot tables
Ability to work overtime when needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
Billing & Settlement Coordinator - (Bilingual Korean/English)
Billing representative job in Santa Ana, CA
Responsible for settlement related to freight forwarding business Reinforce relationship with customers and carriers by leading effective and continuous communications Prepare regular settlement status report for company's management, customer, carriers and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L.
Audit carrier freight bills and interpret tariffs and contracts
Work with the internal technologies required for daily functions.
Investigate and diagnose potential errors and duplicate carrier billing.
Perform ad-hoc reporting, as required.
Perform other job related duties as required
Qualifications
Bilingual required (English/Korean)
Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
Bachelor's Degree
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Effective written and verbal communications skills to communicate with various levels of the organization
Proficient with Outlook, Microsoft Office applications PowerPoint, Word
Proficient with Excel, especially v-lookups and pivot tables
Ability to work overtime when needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
Billing Coordinator (Law Firm Experience)
Billing representative job in Los Angeles, CA
SourcePro Search has a fantastic opportunity for an experienced Billing Coordinator for our top rated law firm client in their Los Angeles office. The ideal candidate will perform, provide training for and support standard billing and client accounting processes including processing proformas and client invoices, support related inquiries and reporting as needed.
What You'll Do:
• Receive and process billing for attorneys in multiple practice groups including editing time narratives.
• Coordinate, monitor and process approved markdowns, write-offs and necessary maintenance.
• Assist attorneys and assistants in understanding billing processes, policies and procedures.
• Assist Accounts Receivable and Collections staff to resolve or prevent billing errors.
• Work closely with the billing team to report on daily activities to resolve issues before they impact billing results.
• Other duties as assigned.
What You'll Bring:
• 5+ years Law Firm billing experience.
• Significant Elite or Aderant experience.
• Ability to analyze, assess possible problems, prioritize concerns and make decisions.
• Ability to perform well under pressure.
• Must be able to adapt schedule to changing environment.
• Strong work ethic, flexible, dependable, and positive attitude.
• Must be able to maintain high level of confidentiality.
• Ability to communicate effectively, orally and in writing.
• Must be a good planner who is very detail-oriented and has the ability to organize and prioritize.
• Proficient in Microsoft Word and Outlook.
Billing Coordinator
Billing representative job in Glendale, CA
Full Time
California MSK MSO
Entry Level
Hours: 40 MSK Health Management Partners (MSK) is a Management Services Organization located in the greater Los Angeles area (Burbank and Glendale). MSK performs comprehensive management and billing services for physicians and medical professionals including ambulatory surgery centers, private clinics, physical therapy spaces, imaging offices, and urgent care settings. MSK is able to provide full or a la carte services based on the needs of their clients. Services include: Human Resources, Accounting, Credentialing, Revenue Cycle Management, Payer Contracting, Strategic Planning, Inventory Management, and Day to Day Oversight of Operations. MSK hires individuals who are committed to teamwork, excellence, and personalized care for all clients.
Position Summary:
The Billing Coordinator is responsible for assisting the Billing Department with tasks that ensure appropriate and accurate billing is completed in a timely manner. Assists with insurance verification and enters patients' demographic and insurance information in the system for accurate billing.
Minimum Education:
• Employee will have a minimum of a high school diploma
Skills and Qualifications:
• 1+ years experience billing, A/R, collections preferred.
• Knowledge of medical terminology, physician dictation, and operative reports
• General knowledge of CPT, ICD-9/10
• Accurate knowledge of insurance billing and stay current with industry changes
• Accuracy in data entry/input
• Experience/knowledge of insurers
• Good time management
• Excellent communications: verbal, non-verbal, written
• Good interpersonal skills
• Ability to multi-task and attention to detail
• Ability to problem solve for good outcomes
• Strong computer skills including:
o Microsoft Office
o EMR/HER/PACS
o Practice management/Appointment schedules
o Scanning
o Printing
• Familiarity with medical legal needs within a medical office
• Good understanding of anatomical terms and orthopedic injuries
• Belief that their efforts are an important piece to the patient experience.
Reports to:
• Directly to the Revenue Cycle Manager
• Partners and Medical Professionals have indirect oversight as well
Job Responsibilities: Duties will consist of, but not be limited to:
• Show to work on time with a clean and presentable appearance.
• Load demographics and patient registration information in system.
• Verify insurance benefits and eligibility
• Generate claims based on progress notes and op reports and submit to payers.
• Work on clearinghouse and insurance rejection claims.
• Assist with insurance A/R collections, when needed.
• Work with other staff members in a collaborative manner
• Assist with the answering of phones, taking messages, when needed.
• Maintaining a clean environment including shared cleaning duties.
• Maintain HIPPA Compliance
• Attending and participating in meetings as requested
• Other duties as assigned
Work Environment:
• Work area is temperate
• Well lit
• Moderate noise level including voices, printers, and ringing phones
• Use of headset
• Walking surfaces are low nap carpet, tile, and manufactured flooring
Physical Requirements:
• Primarily working in a sitting position
• Up to 90% on the computer
• Lifting requirement is normally less than 20 lbs
• Walking distances are occasional and no greater than 50 yards unless walking to or from the parking garage, but performed repetitively
• Moderate phone use. Headsets made available.
I have had the opportunity to review and agree to the Job Description above.
Auto-ApplyBilling Coordinator
Billing representative job in Irvine, CA
Job Description
A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm's billing team and report directly to the Director of Billing & Client Relations.
Responsibilities:
Billing:
Assist with client invoice processing, including submission to various e-billing systems.
Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
Troubleshoot billing system-related issues and escalate as needed.
Assist attorneys and management with specialized billing arrangements for various clients.
Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
Input and modify time entries using Aderant EA Pro Billing Workspace.
Create and deliver invoices to clients via mail or electronic means.
Set up and manage accounts on third-party e-billing platforms.
Provide billing, accounts receivable, and payment analysis to partners and clients.
Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
Assist with training new hires in billing processes and timekeeping systems.
New Business Intake:
Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
Review and validate client/matter data for accuracy in Aderant and other firm databases.
Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
Provide support and guidance on conflict and risk management processes.
Collections:
Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
Generate and distribute collections reports for attorneys and firm leadership.
Assist in developing and implementing strategies to improve collections and reduce aged receivables.
Communicate with clients regarding payment status and resolve disputes, as necessary.
Requirements:
2-3 years of legal billing experience preferred.
Knowledge and/or experience in electronic billing required.
Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
Experience with Aderant EA Pro Billing required.
Strong organizational skills with attention to detail.
Ability to work independently while collaborating with attorneys, staff, and clients.
Many of our job openings can be viewed at **********************************************
Legal Billing Assistant
Billing representative job in Irvine, CA
Description:
Join our team as a Legal Billing Assistant at our fast-paced, rapidly growing law firm! In this role, you will play a vital part in our billing and accounting department, contributing to the smooth operation of our financial processes. As we expand, you'll find opportunities for advancement, learning, and personal growth. If you are organized, enthusiastic, and ready to thrive in a firm that's as invested in your success, we can't wait to welcome you aboard!
Duties and Responsibilities
Review and verify accuracy of bills and supporting documentation as required; ensure that invoices comply with Firm policies and client guidelines
Upload invoices to various eBilling portals
Monitor invoices in eBilling portals and track the approval process as required
Provide timely and effective customer service to internal and external clients
Follow-up with clients regarding past-due invoices
Reconcile processed work by verifying entries and comparing system reports to balances
Various department projects as require
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Equal Opportunity Employer
Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type
Full-Time, Non-Exempt
Supervisory Responsibilities
None
Work Location
Hybrid
Work Schedule
8:30am - 5:30pm Monday-Friday. Occasional weekends and holidays.
Salary Description
$23.00 - $25.00/hour
Physical Requirements
Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodations.
Travel
5-10% domestic travel by car and plane.
Requirements:
Billing Assistant
Billing representative job in Calabasas, CA
Dermatology Office in Calabasas, CA is looking for a billing assistant to join our 20+ person strong team. Our ideal candidate is a self-starter, ambitious, and engaged.
Responsibilities
Working with Billing Manager to insure prompt insurance reimbursements. Must be able to communicate with patients, in person and by phone, with finesse, to receive timely payment. Will also be required to answer phones and make appointments for 5 providers in our office.
Qualifications
MUST have medical billing experience. Must be on time, courteous, a team player and have a great attitude daily. We want an employee ready to work hard independently and together with our staff.We are looking forward to receiving your application. Thank you.