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CSR/LOT ATTENDANT
Ace Parking Management, Inc. 4.2
Billing representative job in Irvine, CA
Compensation Range: $19.00 - $20.00 per hour
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
Accountability:
Assist with office duties, including answering phones and emails.
Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment.
Assisting customers with locating vehicles.
Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
Resolving customer requests, questions, and complaints.
Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts.
Actively look for ways to assist customers.
What we are looking for:
A valid CA Driver's License
Must be able to stand and walk up to 8 hours per shift.
Must be able to speak clearly, distinctly, and effectively using tact and diplomacy.
Experience dealing with irate customers and resolving customer issues and/or complaints.
An outgoing and enthusiastic personality.
Willingness to do whatever it takes to earn a "Thank You."
What We Can Offer You for All Your Hard Work:
$19 - $20 Per Hour
Medical, dental, vision, life insurance coverage for full-time, eligible employees.
Flexible Spending Accounts for full-time, eligible employees
401k
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$19-20 hourly 5d ago
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Legal Billing Assistant
Adams & Martin Group 4.3
Billing representative job in Los Angeles, CA
A reputable law firm is seeking an experienced Billing Specialist to manage the full billing cycle and support the firm's accounting processes. This position is ideal for someone who is detail-oriented, dependable, and thrives in a fast-paced, high-volume environment.
Proficiency with Caret Legal (formerly Zola) or similar legal billing programs, along with strong knowledge of QuickBooks Enterprise (desktop version), is required. Experience with accounts payable systems such as Stampli is preferred. The ideal candidate will possess advanced skills in Microsoft Excel and Word, excellent communication abilities with professional grammar, and the capability to clearly address client questions. High attention to detail and accuracy are essential, as is the ability to manage multiple tasks in a high-volume environment. The position also requires a dependable, self-motivated individual who can follow structured processes with precision.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
Job Reference: JN -082025-403498
$33k-40k yearly est. 2d ago
Customer Service Representative
Alta Resources 4.5
Billing representative job in Brea, CA
Alta Resources is Hiring! Earn $17.00-$19.00. Based on Experience. The Customer Care Representative position provides professional, quality, and "best in class" service (and sales support) for existing or prospective customers by using a consultative approach that reflects the culture and philosophies of Alta and our clients. This position will involve work activities in many capacities including, but not limited to: inbound and/or outbound phone calls, email, sample fulfillment, data entry, and validation of orders.
The Customer Care Rep will also handle complex compliance issues as they will be supporting an Alta client that may be regulated by a federal and/or state government agency. Additional duties may include updating reports, assist in the final testing of new surveys and processes, and some data analysis. This role is responsible to facilitate, analyze and resolve any customer issues, provide product support and/or investigate questions or follow up to resolve those concerns in an accurate and timely manner to ensure customer retention and loyalty. This Role will also work to resolve transferred call issues and answer process questions, all following a designated escalated system process designed by Alta's Client.
Essential Duties & Responsibility
Serves as a company ambassador by delivering a high level of professionalism and quality through the delivery of exceptional customer service and support by utilizing strong verbal and written communication skills and effective telephone techniques.
Builds relationships and rapport with customers through a conversational and consultative approach.
Troubleshoots and problem solves customer's issues or concerns by providing solutions, recommendations, replacements, gathering of sensitive information, and/or detailed product information with a sense of urgency while using a positive and empathic approach at all times.
Handles complex compliance issues as Alta's client may be regulated by a federal and/or state government agency.
Completes, maintains, and processes pertinent paperwork and records with a high attention to detail to ensure accurate data is entered in CRM, client systems, and other technology as needed. Additional duties may include balancing of orders, updating reports, assist in the final testing of new surveys, and some data analysis.
Completes daily tasks within pre-established timelines by appropriately prioritizing multiple tasks within or across projects or cross functional teams with minimal direction from management.
Meets all identified team and client performance metrics, goals and deadlines in a fast paced, ever changing, high performing team based environment. Provides back up support to other teams as needed.
Takes the initiative to obtain and consistently upgrade product knowledge.
Escalates issues and reports quality issues per procedures.
Identifies potential sales opportunities with consumers regarding their product needs, or up selling related products.
Builds relationships and works closely with client, Alta co-workers, and all levels of the organization in a positive manner to supply necessary updates and reporting as needed.
Recommends improvements to management in service, product, procedures, and/or packaging to support operational excellence or to prevent future issues of a similar nature.
Report any training needs or system error/discrepancies to the supervisor.
Complete other tasks as deemed appropriate by supervisor.
Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Displays a high level of confidence, enthusiasm and a positive attitude with the desire to succeed and exceed customer expectations. Has a passion to serve others.
Excellent interpersonal, verbal and written communication skills. Ability to establish rapport, builds relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating negative information.
Demonstrate an ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion.
Demonstrate an ability to maintain composure while diffusing and professionally negotiating a high-tension situation on a routine basis. Strong retention skills with the ability to follow a process flow and/or script as needed.
Highly self-motivated with the ability to prioritize complex, diversified responsibilities, multi task effectively and execute tasks with minimum supervision. Strong organization and time management skills. Ability to remain focused and productive with tasks that may be repetitive. Strong attention to detail and accuracy.
Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate person and follow up accordingly to the customer. Knows when to involve supervisors.
Ability to maintain a high level of confidentiality by handling sensitive and private client and customer information in accordance with Alta Resources and Client's policies and regulatory requirements.
Embraces change and is flexible to the needs of the business and team.
Proven ability to meet deadlines and key metrics, work independently, as a team player, and drive results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals.
Ability to accept and apply coaching and feedback from leadership.
Proven track record of reliability and a strong work ethic is a must.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.
Previous work experience in customer service, sales, training, or member retention required. Industry experience or any other service related industry experience is a plus.
Ability to quickly learn complex program and product knowledge, work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone via a headset at the same time. Beginner to Intermediate knowledge and use of Microsoft Suite, primarily in Word, Excel, PowerPoint, and Outlook is desired. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required.
Polished phone demeanor, tone and etiquette is required.
Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX
About Us | Careers | Need Assistance | 877.464.2582 | Privacy Policy
$28k-37k yearly est. 2d ago
Customer Service Rep
ASC Engineered Solutions, LLC
Billing representative job in Brea, CA
The Customer Service Representative provides effective customer service for all internal and external customers.
Duties and Responsibilities
Responsible for communicating with customers via phone, email, fax, etc.
Provides timely and accurate information to incoming customer service orders, status, and product knowledge request
Processes customer orders, changes, and returns
Resolves customer complaints by investigating problems, developing solutions, and making recommendations
Works closely with the Operations Supervisor as directed
Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
Provides timely feedback regarding service failures or customer concerns
Works closely with Sales Representatives on quotes, status of orders etc.
Promotes a safe workplace
Performs other duties as directed
What You Will Bring
Required Skills, Competencies and Qualifications
Strong communication and interpersonal skills
Outstanding customer service skills
Excellent time management ability
Ability to handle adversity and conflict with successful outcomes
Outstanding attention to detail and accuracy
Possesses strong commitment to team environment while working well with others
Works systematically and logically to resolve problems
Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
Knowledge of technical details of the company product
Proficient in computer data entry
Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software
2+ years of Customer Service experience in the manufacturing or construction industry
Job Benefits
Medical, Dental, Vision, and FSA are available 30 days following your start date
401k with company match is available after 90 days of employment
Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you
3 PTO days after 60 days of employment (hourly and non-exempt positions only)
2 weeks of vacation after 6 months of employment
10 paid holidays - including your birthday!
$32k-41k yearly est. 2d ago
Customer Service Rep
ASC Engineered Solutions-The Reliable Automatic Sprinkler Co., Inc.
Billing representative job in Brea, CA
The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer
$32k-41k yearly est. 2d ago
Travel Patient Services Representative
Bileddo Associates
Billing representative job in Los Angeles, CA
Los Angeles Area Our client is not financially responsible for any hours on dates that the clinics in the Medical Network are closed due to an observed holiday closure. The Patient Service Representative II (PSR II), following established practices, policies and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the Surgery Scheduling Dept. The PSR II is cross-trained to cover multiple providers and is a resource.
Requirements:
Prior 2 years' experience scheduling surgeries/operations
Experience utilizing EPIC EMR system for scheduling and patient communications
Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Ability to establish and maintain a productive working relationship with faculty, staff, administration, and patients
Ability to creatively integrate competing demands into a productive working environment
Excellent written and verbal communications skills
For prompt and confidential consideration, please apply to the link below:
Click here to apply online
$32k-39k yearly est. 2d ago
Junior Account Representative
Alphabe Insight Inc.
Billing representative job in Los Angeles, CA
About Us Chats Cloud Cover is a forward-thinking communications and advertising solutions firm based in Los Angeles. We help brands elevate their presence through strategic messaging, innovative advertising concepts, and seamless execution. Our team is committed to delivering clarity, creativity, and measurable impact. We value professionalism, collaboration, and a mindset focused on growth and excellence.
Job Description
We are seeking a dedicated Junior Account Representative to join our team in Los Angeles. This role is ideal for individuals who excel in client interaction, problem-solving, and delivering high-quality support. You will assist in managing client accounts, ensuring smooth communication, and maintaining strong business relationships. This position offers an excellent path for professional growth within the company.
Responsibilities
Support daily management of client accounts and maintain consistent communication.
Assist in identifying client needs and offering suitable solutions.
Prepare account updates, reports, and documentation as needed.
Collaborate with internal teams to ensure seamless service delivery.
Contribute to improving account performance and client satisfaction.
Monitor project timelines, follow up on updates, and maintain accurate records.
Provide reliable administrative and operational support to account managers.
Qualifications
Qualifications
Strong communication and interpersonal skills.
Ability to manage multiple tasks with professionalism and attention to detail.
Solid organizational and problem-solving capabilities.
Proactive mindset with a willingness to learn and adapt.
Comfortable working in a fast-paced, client-focused environment.
Basic understanding of customer service principles and business communication.
Additional Information
Benefits
Competitive salary ranging from $56,000 to $61,000 per year.
Professional development and internal growth opportunities.
Supportive and collaborative team environment.
Comprehensive training and skill-building programs.
Full-time position with long-term career stability.
$56k-61k yearly 2d ago
Patient Service Rep - Orthopedics / Risser (Pasadena)
Cedars-Sinai 4.8
Billing representative job in Pasadena, CA
The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Job Duties and Responsibilities:
+ Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team.
+ Greets patients and assist with resolving patient issues or raising patients issues.
+ Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link.
+ Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service.
+ Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed.
+ Process and track referrals and authorizations for various insurance types.
+ Manages patient care flow and assist with monitoring CS-Link message pools and standard work.
+ Monitors and assess their own workflow to find opportunities for improvement.
+ Explains policies, procedures, or services to patients using administrative knowledge
+ Participates in daily huddles and staff meetings.
+ Promotes and practice infection prevention standards and all department policies and procedures.
**Qualifications**
Education:
High school diploma or GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.
**About Us**
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
**About the Team**
With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond.
**Req ID** : 14239
**Working Title** : Patient Service Rep - Orthopedics / Risser (Pasadena)
**Department** : Risser
**Business Entity** : Cedars-Sinai Medical Care Foundation
**Job Category** : Administrative
**Job Specialty** : Admissions/Registration
**Overtime Status** : NONEXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $21.29 - $33.00
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
$21.3-33 hourly 4d ago
Account/Refund Follow Up Representative
Insight Global
Billing representative job in Baldwin Park, CA
Must Haves:
2+ years of experience with billing and/or collections on the professional side
Experience with insurance payments
Strong knowledge of reading explanation of benefits (EOBs)
High School diploma
Experience with refunds or overpayments
Plusses:
Experience using Epic EMR system for billing/collections
Day to Day:
Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customer service skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week.
Team Dynamic/Environment:
This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.
$41k-62k yearly est. 4d ago
Billing Clerk II
Arroyo Vista Family Health Center 4.3
Billing representative job in Los Angeles, CA
Under direct supervision of the Billing Manager, the Billing Clerk II is responsible for maintaining the clinic billing of all patients, including Medi-cal, Medicare, and third-party billing; and for maintaining an open line of communication with all insurance carriers including follow-up, denials, and appeals; and for maintaining a professional demeanor with all patients to comply with patient confidentiality (HIPPA) as well as other department managers and staff.
Duties and Responsibilities
Calls insurance companies to verify insurance eligibility coverage.
Performs basic mathematical computations.
Works with insurance denials and follows up on claims status.
Assists patients with problems concerning their accounts.
Covers cashier and Financial Screener stations, when needed.
Reviews & Analyzes the A/R Aging Report on a regular basis.
Reports any incidents or patient complaints to Billing Manager.
Performs special billing projects.
Commutes from different clinic locations as requested to cover other Billing staff or attend meetings and in-service trainings.
Scheduled to work every other Saturday as a Financial Screener/Cashier (8 hour shift and some Holidays).
Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices.
Performs other duties as assigned.
Requirements
Bilingual (English and Spanish).
Medical Billing/Coding Certification
Two (2) years billing experience in a medical setting.
Have the ability to prioritize, organize, trouble shoot and problem solve.
Effective verbal and written communication skills.
Knowledge in current ICD 9, ICD 10, CPT Codes & HCPCS.
Knowledge in Insurance verification & eligibility.
Must have reliable transportation
$33k-41k yearly est. 1d ago
Patient Service Representative
Premier Infusion and Healthcare Services, Inc. 4.0
Billing representative job in Torrance, CA
Come Join the Premier Infusion & Healthcare Services Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work!
Premier Infusion & Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion & Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart.
PREMIER BENEFITS - For FULL TIME Employees:
● Competitive Pay
● 401K Matching Plan - Up to 4%
● Quarterly Bonus Opportunities
● Medical, Dental & Vision Insurance
● Paid Vacation Time Off
● Paid Holidays
● Referral Incentives
● Employee Assistance Programs
● Employee Discounts
● Fun Company Events
Description of Responsibilities
Intake Department Assistant responsibility is to provide support to the Intake Department through the referral coordination process.
Reporting Relationship
Intake Supervisor
Scope of Supervision
None
Responsibilities include the following:
1. Responsible for transcribing all applicable information from the Intake Referral Form and patient information received from the referral source into the computer system correctly.
2. Handles all faxes incoming to Intake Department and distributes appropriately.
3. Calls referral sources to acknowledge receipt of faxes as applicable.
4. Logs all new referrals according to the current process.
5. Re-verification of insurance and demographics on restart patients as requested.
6. Manages the Intake Department Referral Board which gives visibility of the daily productivity as needed.
7. Enters patients info in CPR+
8. Processes simple referrals as requested such as Picc care orders, Hydrations, Inhalation Solutions, Injectable and basic referrals coming from Home Health.
9. Creates invoices and charges credit cards as applicable.
10. Makes outbound calls to follow up on a patient discharge, follow up on any missing information needed to process a referral such as an H&P, H&W, and address or obtain orders from a hospital or MDs office.
11. Back-up and follows-up on insurance authorizations when necessary.
12. Participate in surveys conducted by authorized inspection agencies.
13. Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator.
14. Participate in pharmacy committees when requested.
15. Participate in in-service education programs provided by the pharmacy.
16. Report any misconduct, suspicious or unethical activities to the Compliance Officer.
17. Perform other duties as assigned by supervisor.
Minimum Qualifications:
Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus.
Must be friendly professional and cooperative with a good aptitude for customer service and problem solving.
Education and/or Experience:
1. Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher.
2. Prior experience in a pharmacy or home health company is of benefit.
3. Prior experience in a consumer related business is also of benefit.
Equal Employment Opportunity (EEO)
It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
$32k-38k yearly est. 2d ago
Escrow Insurance Specialist
Cathay Bank-Headquarters 4.4
Billing representative job in Rosemead, CA
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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Learn more about us at cathaybank.com
GENERAL SUMMARY
Under the general direction of the Loan Servicing Supervisor, the Escrow Insurance Specialist is responsible for the timely review and payment of consumer and commercial hazard payments, confirming sufficient coverage, and arranging for payment of the insurance through the escrow account. The Escrow Insurance Specialist may be responsible for ordering and reviewing flood determinations, analyzing and determining the amount of flood insurance required for new loans and renewal policies in compliance with Bank and Regulatory policies.
ESSENTIAL FUNCTIONS
Monitors insurance expirations to ensure receipt of evidence of renewal or replacement insurance coverage prior to expiration.
Reviews Insurance Expiration Tracking reports daily.
Collects evidence of renewals or replacement coverage prior to expiration of the existing coverage.
Reviews insurance policies for accuracy and adequate coverage.
Resolves gaps by contacting carriers and agencies to gather policy information and other missing data and update systems as appropriate.
Works with insurance vendor for ordering and cancelling force place insurance.
Set up force place fee in our core system for proper billing.
Perform review of initial loan boarding to ensure escrow line and multi collateral relationship is set up properly.
For escrowed accounts, ensures disbursement of payments for hazard, and flood are paid timely when due to avoid gaps and cancellation of policy.
Processes incoming new insurance loss requests by properly obtaining appropriate claim
information and provide claim package and follow through to completion of the repairs.
Properly document all claim activity to support the outcome of the claim and save documents to the imaging center.
Reviews various system-generated reports to ensure accuracy of loan system, accounting and maintenance as needed to clear errors.
Ensures all insurance related documents and correspondence are uploaded to the imaging system.
QUALIFICATIONS
Education: High school graduate or equivalent. Education or experience should include courses in accounting and/or bookkeeping.
Experience: Minimum 1-2 years in loan servicing with direct experience with escrow and insurance servicing preferably with knowledge of flood determination and flood insurance review for both single family and multiple buildings and properties.
Skills/Ability:
Self-motivated with ability to work independently, prioritize and meet deadlines, and possess excellent follow-through skills.
Proven ability to think independently and make recommendations. Possess good judgment, ability to accept responsibility and handle confidential information. Excellent follow-through skills.
Possess good written and verbal communication skills.
Knowledge of basic accounting.
Working knowledge of MS Windows, PC spreadsheets and PC word processing. Familiarity with networked computer systems and mainframe.
OTHER DETAILS
$23.07 - $26.44 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
Poster- English
Poster- Spanish
Poster- Chinese Traditional
Poster- Chinese Simplified
Cathay Bank endeavors to make **************************** to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
$23.1-26.4 hourly 3d ago
Billing Coordinator
JBA International 4.1
Billing representative job in Glendale, CA
We are seeking a bright, hard working, personable candidate to prepare time and services invoices using several software programs and to help with miscellaneous accounting department tasks.
If you have a pleasant disposition, live in the Glendale area and are looking for a stable full time position with a great dynamic company, please send us your resume.
RESPONSIBILITIES
Billing
Bi-monthly and monthly client time and services billing
Updating and maintaining client billing database and other support files
Researching and resolving billing issues and discrepancies
Assisting clients with billing inquiries and follow-up with operational areas
Communicating with project managers via phone or email to review client billings
Comply with special billing requests from project managers and clients
Review bill rates and costs to verify billing accuracy
Review of unbilled reports
Work closely with principals and staff to maintain data flow
Miscellaneous
Manage very light incoming office calls
Maintenance of office files and filing systems
Assist the accounting department with miscellaneous tasks
REQUIREMENTS
Education / Experience
High school diploma. Some college coursework in business or accounting preferred
Minimum two years Accounting experience in a professional business environment
Intermediate level experience with Microsoft Office (Excel, Word, Outlook)
Experience using an integrated accounting program (MAS90, Great Plains, QuickBooks, etc.)
Skills / Abilities
Ability to problem solve, prioritize duties, and follow through with assigned tasks
Solid analytical and critical thinking skills
Must enjoy learning to use new in house software
Ability to communicate in a clear and professional manner
Ability to make sound decisions
Must have good oral and written skills
Must have strong organizational skills
Must be accurate, dependable and detail oriented
$48k-73k yearly est. 60d+ ago
Lead Billing Specialist - Transactions
McDermott Will & Emery 4.9
Billing representative job in Los Angeles, CA
Build your big career with the firm that does Big Law, Better. McDermott Will & Schulte is a leading global law firm that brings together more than 1,750 lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by
USA Today, Fortune
,
The American Lawyer, Vault
and others. We are also certified by Great Place to Work.
At McDermott, we don't just invest in your future, we accelerate your career - wherever it may lead. That includes supporting you both in and outside of the office.
With us, you'll find:
A firm where everyone belongs: Our award-winning culture prioritizes warmth and authenticity - we encourage you to be yourself!
Enthusiasm for all perspectives: We're smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.
Support to feel your best and do your best: Wellness is integral to building a successful career and a rich life. That's why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.
Real rewards for real work: We offer generous compensation packages that recognize hard work and excellence.
Job Description:
The Lead Billing Specialist oversees the entirety of the billing cycle for assigned attorneys and manages cross-practice group initiatives and projects. This position prepares and presents detailed billing reports for attorney review and ensures timely bill posting. The Lead Billing Specialist works independently with minimal supervision, utilizing extensive experience and judgment to effectively plan and achieve objectives.
Essential Functions and Responsibilities:
Lead billing compliance initiatives and ensure alignment across practice groups
Manage cross-practice group projects with competing deadlines and maintain workflow efficiency
Process edits to prebills as directed by billing attorneys and ensure adherence to both departmental and Firm turnaround standards
Conduct thorough reviews of prebills to identify and rectify misallocated/erroneous time and disbursements; ensure strict compliance with client guidelines
Verify and apply client-specific rate accommodations
Generate bills, reprint corrected pre-bills, and compose cover letters as needed
Proactively communicate with billing attorneys to track billing deadlines and provide status updates on pre-bills and prepared bills
Post bills with billing attorney approval and within billing deadlines
Collaborate effectively with the e-billing team to ensure accurate electronic submission and approval of client bills
Monitor client accounts for delinquent payments, promptly notify billing attorneys and perform directed actions including the preparing and sending reminder statements
Conduct detailed research and reconciliation of client accounts, payments, and unapplied cash as required
Address and escalate complex billing issues such as rate discrepancies, timekeeper approvals, and billing delays to appropriate teams for swift resolution
Cultivate strong professional relationships with clients to enhance billing efficiency and accuracy
Recommend and implement enhancements to billing processes to optimize efficiency and accuracy
Aid the Client Accounting Manager with reporting and other projects as needed
Job Specifications:
High School Diploma
At least five (5) years of relevant experience
Knowledge of basic accounting principles
Advanced knowledge of standard billing processes and procedures
Advanced knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
Advanced written and verbal communication skills
Strong organizational skills
Strong customer services skills
Advanced analytical skills
Ability to work under tight deadlines and prioritize responsibilities
Ability to work independently and under own direction and initiative
Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performance-based bonuses.
Target Hiring Range $79,000 - $121,000
Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and may vary depending on job-related knowledge, skills, experience, and geographic location. Base pay is only one part of the Total Rewards that MWS provides to compensate and recognize our staff professionals for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-EF1
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of this job, the employee is required to sit, use hands, reach with hands and arms, stoop, talk and hear
Employee must occasionally lift up to twenty (20) pounds
Work Environment:
Typical indoor office environment
Disclaimer:
The above statements are intended to describe the general nature and level of the work being performed by people within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job.
$37k-43k yearly est. Auto-Apply 3d ago
Billing Coordinator
HERS Advisors
Billing representative job in Los Angeles, CA
Job Description
HERS Advisors has partnered with an industry leading law firm who has a need for a Billing Coordinator to work in their Downtown Los Angeles office (just 2 days in office)!
Requirements for Billing Coordinator:
Bachelor's degree, preferably in finance, accounting or business administration, or equivalent experience, is preferred.
A minimum of three years of billing experience in a law firm required.
Experience with Aderant legal billing software is required.
Ability to read and interpret engagement letters and complicated government contracts to determine and apply client and matter-level rate structures.
Strong proficiency using Microsoft Office Suite (Word, Excel, Outlook).
Salary range: $80,000 - $100,000. If you meet the basic requirements, please email your resume to: ***************************
$80k-100k yearly Easy Apply 30d ago
Legal Billing Coordinator
Falcon Rappaport & Berkman
Billing representative job in Irvine, CA
Falcon Rappaport & Berkman (FRB) is a rapidly growing law firm focused on an interdisciplinary approach to the practice of law. Our team is composed of thought leaders across a variety of practice areas, including some of the nation's leading voices on web3, taxation and a variety of other fields. We bring together experts across all of our practice areas to achieve extraordinary results which would not be achievable at a more narrowly focused firm. Respect, appreciation and quality of life come first and foremost. We care deeply about the people we bring into our firm and offer a unique emphasis on professional development. We work collaboratively to drive client success.
FRB currently seeks to add a secondary Billing Specialist and Analyst to assist in rapid growth of the billing department at our California office.
Responsibilities include:
Following up with attorneys for prospective client activity reports
Attorney bill reviews and updating bills
High volume monthly bill runs
Calculating attorney commissions and payouts
Assistance with Key Performance Indicator (KPI) reports
Professional client communication and interaction
Requirements:
BS degree in accounting in mandatory- higher degree level is preferred
Minimum of 2 years of advanced Excel use
Minimum 2 years QuickBooks experience
Experience with legal billing preferred
2+ years law firm experience
Strong organizational and time management skills
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite - Mandatory
Paralegal certification a plus
Perks:
Flexible work hours including option for hybrid work.
Transparent communication across the department and the firm at large.
Encouragement of continuing education (both presenting and attending), networking, and suggestions to improve firm operations.
Salary range: 60-80k
$41k-59k yearly est. Auto-Apply 6d ago
E-Billing Specialist- 3422253
AMS Staffing, Inc. 4.3
Billing representative job in Cerritos, CA
Job Title: Billing Specialist
Salary/Payrate: $90K-$100K, bonus and AWESOME benefits!!!
Work Environment: Fully Onsite
Term: Permanent / Fulltime
Bachelor's degree required: No
Referral Fee: $1,000 - should your referral start with our client
JOB DESCRIPTION #LI-SS1
We are seeking a highly skilled, detail-oriented, and experienced Billing Coordinator to join our team in a fast-paced legal environment. The ideal candidate will have a strong background in E-Billing, be proficient with Aderant Expert (or a similar platform) and BillBlast (or comparable E-Billing portals), and possess experience handling E-Billing appeals. This role requires exceptional organizational and communication skills, as well as the ability to manage multiple priorities under tight deadlines while collaborating effectively with attorneys, clients, and internal teams.
Responsibilities
Review and edit monthly prebills in accordance with firm policies and client Outside Counsel Guidelines (OCG)
Manage the end-to-end E-Billing process, ensuring accuracy and compliance
Submit invoices through Aderant Expert and BillBlast (or other E-Billing systems)
Handle E-Billing appeals and resolve billing discrepancies in a timely manner
Collaborate with attorneys and staff to ensure accurate and timely billing
Maintain and update billing records and client information
Generate billing reports and analytics for partners and management
Assist with implementation and maintenance of billing systems and platforms
Respond to client inquiries and provide high-quality customer service
Qualifications and Requirements
5-10+ years of billing experience in a law firm or legal setting
Proven expertise with E-Billing and E-Billing portals (e.g., BillBlast)
Proficiency in Aderant Expert or similar billing software
Strong attention to detail and excellent organizational skills
Excellent written and verbal communication skills
Ability to work independently and collaboratively
Proficiency with Microsoft Office (Word, Excel, Outlook)
Experience managing E-Billing appeals and understanding billing compliance requirements
Ability to thrive in a fast-paced, deadline-driven environment
Physical Requirements
Must be able to lift and carry items up to 25 pounds (e.g., office supplies, mail bins, packages)
Requires frequent walking, standing, and bending, especially when preparing meeting rooms or organizing supplies
Work involves remaining seated at a desk for extended periods while performing clerical and computer-based tasks
Regular use of a computer, including extended periods of typing, viewing a monitor, and using a mouse
Operate standard office equipment such as copiers, scanners, phones, and printers
For More Open Positions Visit us at: ********************************** Our Mission WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
Medical Insurance
Vision Insurance
Dental Insurance
401(k)
Paid Sick hours
Job Description
Responsible for settlement related to freight forwarding business
Reinforce relationships with customers and carriers by leading effective and continuous communications
Prepare regular settlement status reports for company management, customer, pages and headquarters
Improve the settlement processes by developing automated processes to reduce manual processing
Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
Manage, analyze & prepare correction forms for billing corrections in the access database.
Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
Use accounting knowledge & work experiences and possess the understanding of how Billing functions affect P&L.
Audit carrier freight bills and interpret tariffs and contracts including DEM/DET and operational accessory invoices based on contracts with customers/truckers and process in the system for payment on time or stipulated credit terms.
Work with the internal technologies required for daily functions.
Investigate and diagnose potential errors and duplicate carrier billing.
Perform ad-hoc reporting, as required.
Perform other job-related duties as required
Pay: $30 - $32/ hr. (DOE)
Qualifications
Bilingual is highly preferred (English/Korean)
Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
Bachelor's Degree
Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
Effective written and verbal communications skills to communicate with various levels of the organization
Proficient with Outlook, Microsoft Office applications PowerPoint, Word
Proficient with Excel, especially v-lookups and pivot tables
Ability to work overtime when needed
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***
$30-32 hourly 3d ago
E-Billing Coordinator
Direct Counsel
Billing representative job in Los Angeles, CA
Job DescriptionDirect Counsel is seeking a detail-oriented and experienced E-Billing Coordinator to join a prominent national law firm in Los Angeles. This position offers the opportunity to play a vital role in ensuring accurate, efficient, and compliant billing operations within a dynamic legal environment.
If you're a billing professional who enjoys managing complex processes, ensuring compliance with client requirements, and working collaboratively across teams, this role is a perfect fit.
About the Role
As an E-Billing Coordinator, you will oversee the full legal e-billing cycle - from reviewing pre-bills to final submission, troubleshooting billing discrepancies, and ensuring invoices meet client and firm compliance standards. You'll act as the liaison between the legal team, clients, and third-party e-billing vendors, playing a crucial part in maintaining accurate financial records and supporting overall cash flow efficiency.
Key Responsibilities
Prepare, submit, and track electronic invoices for legal services to ensure accuracy and timely billing.
Review billing data for compliance with client billing guidelines and firm policies.
Resolve billing discrepancies, short payments, or client inquiries professionally and efficiently.
Maintain and update billing records, reconcile adjustments, and ensure data integrity.
Coordinate with attorneys, paralegals, and finance staff to meet billing deadlines and address client-specific billing requirements.
Manage e-billing platform maintenance, including client-specific codes, rate structures, and data entry.
Submit appeals or adjustments on short-paid invoices through client portals.
Assist in preparing financial reports and monthly billing summaries for leadership review.
Collaborate with the Finance team to support reconciliation and reporting efforts.
Qualifications & Skills
2+ years of experience in e-billing, accounts receivable, or similar financial roles.
Associate or Bachelor's degree in Accounting, Finance, or related field preferred.
Strong understanding of law firm billing practices, client billing guidelines, and time entry procedures.
Familiarity with LEDES formats and UTBMS coding standards.
Experience handling multiple e-billing platforms and insurance carrier billing portals.
Knowledge of compliance regulations and SIR tracking preferred.
Strong Excel skills and proficiency in accounting or billing software.
Excellent communication, analytical, and problem-solving skills.
Meticulous attention to detail with the ability to manage multiple priorities.
Core Competencies
Negotiation & Resolution: Professional and tactful handling of client billing inquiries and payment disputes.
Communication: Clear and concise in both written and verbal correspondence.
Accuracy: Commitment to precision in billing, coding, and reporting.
Proactive Problem-Solving: Ability to identify challenges and drive process improvements in billing operations.
Compensation & Benefits
Salary Range: $70,000 - $80,000 annually (commensurate with experience).
Hybrid Work Schedule: Up to four remote workdays per month.
Comprehensive Benefits: 401(k), profit sharing, full health, dental, and vision coverage, plus paid time off.
Professional Environment: Collaborative, high-performing team within a respected national law firm.
About Direct Counsel
Direct Counsel partners with premier law firms and legal departments nationwide to connect exceptional professionals with career opportunities that align with their skills and aspirations. We take pride in matching driven individuals with firms that value excellence, integrity, and collaboration.
If you're an experienced E-Billing Coordinator ready to join a respected law firm where your precision and expertise will make an impact, we'd love to hear from you!
Apply today by sending your resume to ***********************
$70k-80k yearly Easy Apply 24d ago
Orthodontic Dental Biller and Coder
Cb 4.2
Billing representative job in Los Angeles, CA
Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
We are seeking a motivated, punctual, and outgoing Orthodontic Dental Biller and Coder to join our team! In this role, you will be responsible for customer focused, compassionate, and dedicated to facilitating solutions to patient's dental health needs. The Orthodontic Dental Billing Specialist will work in a growing practice with a great team that makes coming to work engaging and supportive. We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality affordable dental care to our patients. In working with new & existing team members with an open heart & mind; additional responsibilities including the below:
SPECIFIC DUTIES
Accurately prepare and submit insurance claims, including working with state-sponsored insurance programs
Ensure all billing codes are accurate and comply with regulatory requirements, minimizing claim rejections and delays.
Masterfully present financial plans and address patient concerns.
Ensure exceptional patient experience and office efficiency.
Follow the Orthodontist's instructions and adhere to the Orthodontist's directives on billing.
Make welcome calls to all new patient starts, answer initial questions, set and manage expectations for the patient's treatment financially
Track and follow up on outstanding claims to ensure timely payment, addressing any issues such as appeals or discrepancies as they arise
Assist with patient billing inquiries, providing clear and accurate information regarding their insurance coverage and out-of-pocket costs
Present and explain all treatment plans involving out of pocket costs again to patients, if needed
Ensure effective communication when explaining financial options. Take ownership for all treatment, payment, and appointment related needs and inquiries from patients in person and over the phone
Continuously assist patients in offering (payment plans including) Care Credit payment options.
Ensure all patient payments and insurance statements are up to date and current
Keep detailed records of all billing activities, ensuring compliance with legal and regulatory standards
Work with team members in other departments to ensure seamless billing operations
Assist in identifying, alerting front desk, and collecting previous balances and current copays
Keep up to date with changes in insurance regulations, billing practices, and coding requirements to ensure compliance and accuracy
Performs miscellaneous job-related as assigned
Full Time position that will lead to full benefits. Compensation: $24.00 - $28.00 per hour
How much does a billing representative earn in Chino, CA?
The average billing representative in Chino, CA earns between $31,000 and $49,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.
Average billing representative salary in Chino, CA