Billing representative jobs in Colonie, NY - 441 jobs
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Customer Service Representative
Jamaica Bearings Group (JBG
Billing representative job in Nassau, NY
Title: Customer Service Representative
Department: Government
About Us
For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees.
Position Summary
Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results.
Key Responsibilities
Address customers' requirements from phone, fax, mail, or EDI communications
Prepare & submit quotations to customers
Prepare cost and pricing data, Negotiate price
Review and negotiate Contract terms and conditions
Review & process customers' orders ensuring accuracy for data entry
Expedite critical orders
Source stock for critical requirements
Review & action customer open orders
Interchange parts
Obtain certifications or test reports when necessary
Initiate customer return process
Assist accounting with customer payment issues when required
Advise customers of order progress, deliveries, discrepancies, quality
Completes all other assignments that may be required by the company
Qualifications & Experience
Legal resident of USA
2-year college or technical school degree, 4 year preferred (or equivalent experience)
Proficient in English, other languages a plus
Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word
High school math or better
Excellent vision, corrected and or uncorrected
Preferred
AS400 proficient-Bosanova (preferred)
Core Competencies
Communication-written, oral, phone, computer, internet
Computer literate
Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations
E-Mail etiquette
Ability to read and understand multivariable charts and technical drawings
Understand product application
Analytical and acute problem-solving capabilities
Ability to work in a team environment as well as independently
Excellent sense of customer service
Respect and empathy for other people
Ability to listen and reason
Ability to focus on tasks and be effective in pressure situations
Goal oriented
Negotiation
Organized and detail oriented
What We Offer
Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans
Life insurance with the option to buy additional insurance for the employee, spouse, and children
401K retirement plan with a company match and a company funded pension plan
Paid time off
Paid company holidays
Tuition reimbursement
Commitment to Diversity, Equity & Inclusion
At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know.
How to Apply
To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.
$31k-40k yearly est. 4d ago
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Customer Service Representative
Enlightened, Inc. 4.1
Billing representative job in Albany, NY
Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments.
Job Summary:
As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.
Monday - Friday 8:30am - 4:30pm (during 3-week training program)
Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule)
Occasional overtime may be required, including working the Saturday before any Monday that is observed as a holiday (e.g., Memorial Day and Labor Day).
Bilingual candidates and recent college grads are strongly encouraged to apply...
This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened!
Duties:
Follow call center scripts and guidelines to ensure consistent service delivery
Meet or exceed individual performance goals and targets
Resolve customer complaints or concerns with patience and empathy
Utilize phone etiquette to ensure positive customer interactions
Analyze customer needs and recommend appropriate solutions
Perform data entry tasks accurately and efficiently
Communicate effectively with customers to ensure clarity and understanding
Skills:
Excellent customer service skills
Proficiency in English
Strong phone etiquette and communication abilities
Experience with outbound calling and upselling techniques
Ability to analyze customer requirements and provide suitable solutions
Service-oriented mindset with a focus on achieving targets
Proficient in data entry with high accuracy
Why Enlightened? Join our team at Enlightened, Inc. as a Call Center Representative and play a crucial role in delivering exceptional service to our valued customers. If you are passionate about customer satisfaction and possess the required skills, we welcome you to apply for this exciting opportunity.
Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.
$30k-37k yearly est. Auto-Apply 60d+ ago
Nursing Home Billing Specialist
Teresian House 3.8
Billing representative job in Albany, NY
Job Description
The Teresian House is currently hiring. This opportunity is a Full Time Day position, working 8 am-4 pm! Thank you for considering Teresian House in your choice for employment!
The Nursing Home Billing Specialist is responsible for:
Timely insurance verification of all referrals for potential admission to the facility.
Ensuring accurate and timely billing of all services rendered to residents in compliance with NYS Medicaid, Medicare, Mafae Care Organizations (MCO's) and private insurance.
Preparing and submitting claims, resolving billing issues, managing accounts receivable, and working with families and third-party payers to ensure proper reimbursement.
Verifying resident insurance eligibility and insurance coverage using Availity, Epaces and other electronic systems daily.
Preparing and submitting timely billing for Medicare, MCO's, Medicaid and private insurers using electronic and payer formats. Monitor and manage outstanding balances and follow-up on unpaid claims.
Communicating with families, residents and insurance companies regarding account status and unpaid claims.
Maintaining up to date knowledge of Medicare, MCO and NYS Medicaid regulations and billing practices.
Working with other departments to ensure accurate census date and payer sources are maintained.
Assisting with audits and providing requested documentation for compliance and financial reviews.
Maintain accurate and confidential billing records in accordance with HIPAA regulations.
Qualifications:
High School Diploma or GED required. Associate's Degree in Accounting, Business or related field experience preferred.
2+ years of billing experience in a skilled nursing facility (SNF) or healthcare setting
Strong knowledge of Medicare Part A/B, MCO's, NYS Medicaid and commercial billing.
Experience with billing software - Point Click Care
Proficient in Excel and data entry
Excellent communication and organizational skills
Ability to manage multiple tasks and meet deadlines
Knowledge of HIPAA regulations and healthcare confidentiality standards.
Preferred Skills:
Previous Nursing Home Billing experience.
Knowledge of claims and experience resolving billing issues.
Experience with SNF benefits specific to rehabilitation.
Knowledge of NYS Medicaid application process.
Do you want to join a team committed to enhancing the lives of our residents by providing optimal service in a homelike atmosphere? We invite you to join our team and reap the benefits of becoming part of the Teresian House family:
Excellent starting pay rate with competitive and generous benefits
Generous paid time off with cash-in options
Cost-shared health, dental, and optical insurance with a significant employer paid share
Opportunity for career pathways
Retirement plan with employer match
Free meal daily
Fully paid group life insurance
Employee Assistance Plan including individual counseling and referral to community services
Tuition assistance and scholarships!
Our mission is evident in the daily interactions our staff have with residents and their families. At Teresian House, we are truly "Where the spirit of love and dedication lives..."
$33k-42k yearly est. 15d ago
Senior Billing Supervisor
Contact Government Services
Billing representative job in Albany, NY
Employment Type: Full-Time, Mid-Level Department: Financial CGS is seeking a Senior Billing Specialist to join our team supporting our mission. This position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
* Ensures accurate observance of e-billing requirements and processes.
* Prepares monthly, semi-monthly and ad-hoc billing reports for internal and external clients.
* Ensures timely invoice submission to clients, based on established timelines.
* Creates and distributes ad hoc operational and billing reports to management as requested.
* Works with Controller and Accounting Department to identify, review and recommend changes to automate or enhance timeliness, accuracy, and efficiency of billing processes.
* Supports internal and external auditors as requested.
* Supervises e-billing and receivables staff.
* Evaluates e-billing and receivables staff skill levels, recommends any necessary training/changes.
* Provides feedback to staff performance appraisals, develops performance management objectives to address concerns, drives engagement and retention; participates in team hiring and separation decisions.
* Delegates assignments and projects to staff as appropriate
Qualifications:
* Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner.
* High attention to detail, outstanding organizational skills and the ability to manage time effectively.
* Excellent interpersonal and communication skills (oral and written), professional demeanor and presentation.
* Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills.
* Work efficiently with the ability to multi-task and set priorities while maintaining and delivering the highest quality work product accurately.
* Position also requires the ability to work under pressure to meet strict deadlines, adapt to a fast paced high pressure environment to achieve business goals and objectives.
* Ability to work both independently and as part of a cross-functional, collaborative team.
* Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred.
* Five years of legal billing/receivables experience and in-depth knowledge of accounting principles and billing software; Advanced experience in e-billing.
* Two years of supervisory experience in similar role and ability to assume a leadership role.
* Advanced knowledge of MS Applications to include Excel, Outlook, and Access.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and delivering the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Email: [email protected]
#CJ
$91,800 - $132,600 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$91.8k-132.6k yearly 60d+ ago
Customer Service Billing Associate I
Albany Med 4.4
Billing representative job in Albany, NY
Department/Unit:
AMHS - Self Pay Billing Office
Work Shift:
Day (United States of America)
Salary Range:
$40,495.10 - $52,643.64The SBO Customer Service Billing Associate is responsible for providing customer service to patients and families who have received services at any of the five main campus locations within the Albany Med Health System including 125 + practice locations. The department is responsible for $65-70M in total Self-Pay AR. The Customer Service Billing Associate is the primary point of contact for customer/patient inquiries, receiving in excess of 100 calls per day. This position collects payments, assists with insurance inquiries, provides account status, and will escalate calls to management as needed. This role requires professional communication, accuracy, and problem-solving skills.
Essential Duties and Responsibilities
Manage inbound and outbound calls with professionalism and empathy, addressing customer inquiries, including those related to CRM systems-to ensure accurate and timely support
Assist patients in reviewing and selecting appropriate payment plan options within the Albany Med Health System guidelines, including guidance on available Financial Aid programs
Maintain strong listening skills; ability to de-escalate in difficult or emotional customer interactions.
Review credit balances; process refund requests.
Accurately update, add, or remove patient insurance and demographic information to ensure up-to-date records and seamless billing processes and identify root causes of data discrepancies
Manage assigned work queues and perform intradepartmental workflow tasks as needed to support efficient operations and cross-functional collaboration
Meet daily/weekly productivity standards with acceptable QA results.
Manage a cash drawer as needed.
Process attorney, internal, bankruptcy, and insurer requests in accordance with organizational policies and regulatory requirements
Perform cross-functional coordination with billing, legal, and insurance teams to ensure accurate processing and issue resolution
Additional responsibilities as required
Qualifications
High School Diploma/G.E.D. - required
Associate's Degree - preferred
1-2 years of relevant customer service or support experience - preferred
Proven capability to self-manage and take initiative in completing assignments with accountability
Excellent verbal and written communication
Strong attention to detail; ability to follow processes accurately
Basic understanding of relevant financial/billing terms
Effectively defuse high-stress customer interactions to achieve positive outcomes
Familiarity with CRM or customer support software
Ability to manage time effectively and complete multiple tasks timely
Some medical terminology knowledge
Equivalent combination of relevant education and experience may be substituted as appropriate.
Physical Demands
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Lifting - Rarely
Carrying - Rarely
Pushing - Rarely
Pulling - Rarely
Climbing - Rarely
Balancing - Rarely
Stooping - Rarely
Kneeling - Rarely
Crouching - Rarely
Crawling - Rarely
Reaching - Rarely
Handling - Occasionally
Grasping - Occasionally
Feeling - Rarely
Talking - Constantly
Hearing - Constantly
Repetitive Motions - Frequently
Eye/Hand/Foot Coordination - Frequently
Working Conditions
Extreme cold - Rarely
Extreme heat - Rarely
Humidity - Rarely
Wet - Rarely
Noise - Occasionally
Hazards - Rarely
Temperature Change - Rarely
Atmospheric Conditions - Rarely
Vibration - Rarely
Thank you for your interest in Albany Medical Center!
Albany Medical Center is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
$40.5k-52.6k yearly Auto-Apply 12d ago
Hospital Billing Manager, Patient Accounting
Dartmouth Health
Billing representative job in Bennington, VT
The Hospital Billing Manager is responsible for management of patient accounts receivable staff and related functions for SVMC. This position supervises the daily functions of the patient accounts receivable staff including, but not limited to, posting cash and charges, billing, remittance, etc. Ensures all staff meet all applicable departmental benchmarks.
It also trains, evaluates, and develops all staff to maximize professional and personal growth.
The manager also maintains and up-dates Meditech Charge Master, Claims, Procedures and Statements dictionaries. Ensures all data is accurate and up-to-date.
Stays up to date on emerging changes in patient insurance to maximize organizational revenue opportunities.
Resolves patient billing issues as needed in a courteous and professional manner. Ensures patient satisfaction
Revues all insurance contracts to maximize billing accuracy. Recommends changes in procedures to Director of Revenue Cycle to ensure practices reflect billing requirements. Trains staff accordingly.
Resolves staff interpersonal conflicts in accordance with departmental and organizational policies and procedures.
Manages technical denials process including, but not limited to, contacting third party carriers, writing appeals, etc.
Serves as an ambassador for departmental initiatives, including but not limited to, assessing and implementing staff training, carrying out implementation and post implementation record keeping, serving as an example of desired behavior, etc.
Serves as liaison between Accounts Receivable department and practice management facilities to ensure that all necessary staff receives training and resources necessary to comply with SVMC procedures.
Produces monthly AR report and ensures all data is accurate and up-to-date.
Produces provider-based practices revenue report and other various special reports as requested
Minimum Education:
Associates degree in business administration or related field preferred.
Work Experience:
Ten years of experience in a healthcare accounts receivable environment with at least five years in a management position.
Additional education can replace work experience in one-to-one year basis
Prior experience using electronic billing software required.
* Area of Interest:Management;
* Pay Range:$75,000 to $95,000;
* Work Status:8 - 4:30;
* Employment Type:Full Time;
* Job ID:5988
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
$75k-95k yearly 60d+ ago
Patient Nutrition Representative
Saratoga Hospital 4.5
Billing representative job in Saratoga Springs, NY
#Patient Nutrition Representative #Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY 12866 #Employment Type:#Full Time#Availability #Shift/Schedule:#Varied shifts with rotating weekends and holidays #Department: Food # Nutritional Services #Salary Range:#$17.38#- $25.12#hourly, based on experience and qualifications #About Saratoga Hospital At#Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. #About the Role We#re looking for a dedicated Patient Nutrition Representative#to join our team and help us conduct#face-to-face patient meal preference interviews,#verify#diet order based on#individualization of patient information and preferences,#process#menu and tray tickets,#distribute#production sheets and compile daily record-keeping forms. #You Could Be In One of a Few Areas Works effectively as part of the Ambassador team to provide quality meal options within their special dietary consideration guidelines. Serves as department liaison, is the last person to check for tray accuracy prior to meal service; uses Diet Order Sheet to verify diet and status (NPO); consults with nursing when discrepancies are indicated. Monitors floor stock per PAR levels established on units assigned; fills orders, logs refrigerator temperatures and maintains sanitary conditions of refrigerators and freezers; discards outdated and unauthorized items. Processes patient diet changes and menu selections accurately, courteously and efficiently during interview. Assists patients with meal selections; adhering to dietary restrictions and communicating appropriate alternatives when unable to meet patient needs with standard menu. Accurately and courteously delivers and prepares meals/snacks using patient identifiers, ensures#that the correct temperatures are maintained throughout process. Identifies and reports patients that do not consume between-meal snacks and/or oral supplements #What You Bring High School diploma or GED preferred. Formal training/education and previous work experience with diets, preferred. Previous Customer Service experience/training in a high-stress atmosphere preferred. Understanding of kitchen jobs essential, training on pertinent kitchen positions required. #Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs.#Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in#beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions #Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. #How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career.
Patient Nutrition Representative
Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY 12866
Employment Type: Full Time Availability
Shift/Schedule: Varied shifts with rotating weekends and holidays
Department: Food & Nutritional Services
Salary Range: $17.38 - $25.12 hourly, based on experience and qualifications
About Saratoga Hospital
At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.
About the Role
We're looking for a dedicated Patient Nutrition Representative to join our team and help us conduct face-to-face patient meal preference interviews, verify diet order based on individualization of patient information and preferences, process menu and tray tickets, distribute production sheets and compile daily record-keeping forms.
You Could Be In One of a Few Areas
* Works effectively as part of the Ambassador team to provide quality meal options within their special dietary consideration guidelines.
* Serves as department liaison, is the last person to check for tray accuracy prior to meal service; uses Diet Order Sheet to verify diet and status (NPO); consults with nursing when discrepancies are indicated.
* Monitors floor stock per PAR levels established on units assigned; fills orders, logs refrigerator temperatures and maintains sanitary conditions of refrigerators and freezers; discards outdated and unauthorized items.
* Processes patient diet changes and menu selections accurately, courteously and efficiently during interview. Assists patients with meal selections; adhering to dietary restrictions and communicating appropriate alternatives when unable to meet patient needs with standard menu.
* Accurately and courteously delivers and prepares meals/snacks using patient identifiers, ensures that the correct temperatures are maintained throughout process.
* Identifies and reports patients that do not consume between-meal snacks and/or oral supplements
What You Bring
* High School diploma or GED preferred. Formal training/education and previous work experience with diets, preferred. Previous Customer Service experience/training in a high-stress atmosphere preferred. Understanding of kitchen jobs essential, training on pertinent kitchen positions required.
Why Saratoga Hospital
* A caring, community-focused culture rooted in teamwork and trust
* Supportive leadership that invests in your development and well-being
* Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
* Opportunities to grow within the Albany Med Health System
* Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions
Our Commitment
We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you.
How to Apply
Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.
$17.4-25.1 hourly 40d ago
Customer Service Representative
Opus Global 4.6
Billing representative job in Cohoes, NY
Serves as the point of contact for customers, handles inquiries, comments, and service requests. Responsible for providing information about products, services, and resolving issues. Ensure customer satisfaction by delivering timely and effective support.
Job Duties
* Make outbound calls, answer phones, check voicemail, forward calls as needed, and take messages
* Direct guests, route calls as needed
* Upload data and provide tracking information on documents and logs
* Assist customers with questions/information requested
* Work closely with all Opus Inspection departments to improve the level of service to the customer.
* Performs customer service-oriented duties as assigned
Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service
industry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle
Inspection through innovative technologies, customer focus and operational excellence. Opus' technologies and services
help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle
Information Databases, and developing differentiated solutions for remote vehicle monitoring.
* Strong communication, problem solving, and organization skills
* Excellent organizational and multi-tasking abilities
* Problem solving skills with focus on customer satisfaction
* Minimum typing speed of 45 wpm
* High School/GED equivalent
* Ability to lift up to 25lbs
* Proven experience in customer service or related roles
$30k-37k yearly est. 55d ago
Customer Service - Clifton Park
Vent Fitness 3.9
Billing representative job in Clifton Park, NY
Passion / Integrity / Professionalism / Customer Service
Are you a People Person?
Our customer service team is responsible for being the first point of contact for new and existing members. The first person a member sees when they arrive and the last person they see when leaving, our customer service team sets the tone for our members experience while at the club. Our team members are fully versed on club operations and services and have one of the busiest positions in the club.
Attention to detail, professionalism and passion are key attributes of the ideal candidate. In addition to greeting and interacting with members, our customer service team serves protein shakes, operates cash register, assists with member tours and questions, enrolls members in fitness classes and sessions, handles incoming phone calls and assists with cleaning in our facility. Team members in this position are typically cross trained to perform many different functions.
Prior experience in a fast paced retail business is helpful. Fitness minded individuals are encouraged to apply. This position provides opportunity for advancement into personal training, group Exercise instruction and management.
EOE
$25k-32k yearly est. 60d+ ago
Billing Coordinator
Simpson Thacher & Bartlett LLP 4.9
Billing representative job in Day, NY
The Billing Coordinator is responsible for compiling, managing and executing attorney billing.
Responsibilities
Compile and process a high volume of attorney bills to clients on a monthly basis
Review and edit pre-bills in response to attorney and secretary requests
Apply retainer/on-account funds as directed by attorney and as per Firm policy
Process write-offs following Firm policy
Execute complex bills, such as multiple discounts by matter, split party billing , and prepare electronic bills in a timely manner
Submit invoices electronically and assist in resolving issues that might arise
Review and verify accuracy of billing supporting documentation as required
Research and respond to internal and external inquiries regarding billing issues and problems in a timely manner
Identify and resolve billing inaccuracies
Create billing schedules and various other billing analyses as required
Effectively interact and communicate with attorneys, secretaries and clients
Distribute monthly partner reports
Review and update comments for reports distributed to the Finance Committee and Partners
Attend Partner meetings and weekly management meetings to review unbilled matter comments, matter on-accounts and e-Billing issues
Work cooperatively with Collections staff and assist with accounts receivable issues to minimize credit balances
Observe confidentiality of client and Firm matters
Provide backup assistance as needed
Assist with special projects as needed
Perform other duties as assigned
Required Skills
Ability to effectively communicate and present information verbally and in writing
Ability to work effectively as an individual and within groups
Ability to use an accounting calculator
Proficiency in MS Office Suite, particularly in Excel
Must be detail oriented and organized
Ability to work with a high degree of accuracy
Excellent analytical and problem-solving skills
Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high pressure environment
Ability to adapt to all work situations in order to achieve desired results
Flexibility to work additional hours as needed
Required Experience
1 to 2 years of billing experience in a large law firm required
Preferred Experience
A minimum of 1 to 2 years of finance, accounting or e-Billing experience in a law firm preferred
Knowledge of 3E billing system or comparable billing program preferred
Required Education
High School diploma or GED equivalent
Preferred Education
Bachelor's degree from four-year college or university, preferred, or, equivalent combination of education and experience
Salary Information
NY Only: The estimated base salary range for this position is $80,000 to $95,000 at the time of posting.
The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning it is overtime pay eligible.
Simpson Thacher will not sponsor applicants for work visas for this position.
Privacy Notice
For information about how Simpson Thacher & Bartlett LLP collects and processes your personal information, please refer to our Privacy Notice available at ********************************************
Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran's status or any other legally protected status. This Policy pertains to every aspect of an individual's relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.
#LI-Hybrid
$80k-95k yearly Auto-Apply 60d+ ago
Cash Applications Specialist
Casella Waste Systems, Inc. 4.6
Billing representative job in Clifton Park, NY
The Cash Application Specialist is responsible for the accounts receivable process with the primary function of daily application of cash receipts to the correct customer account.
Hiring Range: From $19.50-21.00 per hour.
Key Responsibilities
Processes customer payments received from various payment sources and prepare necessary cash reports on a daily basis.
Completes daily, weekly and monthly reconciliations for all cash receipts to the Accounts Receivable and General Ledger systems.
Supports other team members in effective completion of tasks.
Assists in management of day to day treasury functions.
Researches and resolves customer payment issues and processes any necessary posting adjustments in a timely manner; follows up with customers or team members.
Establishes and maintains effective working relationships with business teams across the organization along with Home Office departments
Maintains cash applications data according to established records retention policies.
Participates in the completion of special projects.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications
Our ideal candidate is a motivated problem-solver with a keen eye for detail and sound knowledge of basic accounting techniques, who can collaborate effectively on larger teams and manage time amid multiple deadlines. An associates degree in accounting or related equivalent education, training and experience, along with accurate data entry skills and exceptional math skills are desired. Outstanding written and verbal communication and listening skills are also required.
Attributes
Analytical, team-oriented individual who is a hard worker, trustworthy, adaptable and results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
$19.5-21 hourly Auto-Apply 40d ago
Patient Access Representative
Orthony
Billing representative job in Saratoga Springs, NY
Job Description
Join the OrthoNY team as a Patient Access Representative, where you'll play a key role in ensuring our patients receive exceptional care from their very first interaction. As part of our collaborative and dedicated team, you'll help create a welcoming environment, manage patient information with precision, and support smooth clinic operations.
If you're passionate about providing top-notch service and working together to make a difference in patients' lives, we want to hear from you! Apply Today!
40 hours/week. Monday-Friday 8-4:30
General Description
As the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level of positive customer service. They must accurately and efficiently collect and enter registration information needed to facilitate proper processing and payment follow-through for all services rendered.
Responsibilities
Prepare appointments for the following day to ensure accuracy of data - to include but not limited to ensuring all required fields and forms are present and complete, eligibility has been run and benefits pulled forward, new vs. established patient status has been properly identified and insurance responsibility is accurate;
Greets patients promptly and professionally;
Professionally answers incoming phone calls;
Reviews any necessary data/forms with patient to ensure accurate and complete records are in the EMR;
Properly collects copayments and balances;
Performs responsibilities within OrthoNY's practice management system in a standard manner as defined by the Patient Access Supervisor/Manager;
Works and communicates with other departments as needed to ensure timely and accurate processing of patient information and throughput to the clinic;
Reconciles daily payments received with the system batch, ensuring proper accounting for all payments taken, accurately compiling reports and closing individual financial batches for each day;
Reviews patient follow-up requirements on check out, making any necessary follow-up appointments as well as following proper protocols for any tests needing to be scheduled;
Prints (or sends to patient portal) any handouts that need to be given to the patient;
Maintains a high level of confidentiality and complies with HIPAA standards;
Maintains a neat and organized workspace, and restocks supplies as needed;
Travels to other offices as needed for coverage;
Other duties as assigned.
Qualifications
High School Diploma required; some higher education preferred;
Knowledge of medical insurances preferred;
Exceptional customer service skills required;
Experience working with an EMR/PM required;
Exceptional written, verbal and interpersonal communication skills;
Highly organized with strong attention to detail;
Quick thinker with ability to pivot in a fast-paced environment;
Ability to multi-task in a high-volume environment is a must;
Valid driver's license and vehicle for needed travel
Other Information
Ability to travel to various OrthoNY locations if needed. Reliable transportation is essential.
$34k-42k yearly est. 20d ago
Account Representative - State Farm Agent Team Member
Amy Aldrich-State Farm Agent
Billing representative job in Schenectady, NY
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Amy Aldrich - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$38k-60k yearly est. 8d ago
Account Representative - State Farm Agent Team Member
Shirley Martinez-State Farm Agent
Billing representative job in Schenectady, NY
Job DescriptionBenefits:
Hiring Bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Shirley Martinez - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$38k-60k yearly est. 10d ago
Account Representative - State Farm Agent Team Member
Timothy Ochs-State Farm Agent
Billing representative job in Schenectady, NY
Job DescriptionBenefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Timothy Ochs - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$38k-60k yearly est. 7d ago
Account Representative - State Farm Agent Team Member
Dave Hesler-State Farm Agent
Billing representative job in Schenectady, NY
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
State Farm Insurance Agent located in Niskayuna, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Agent Dave Hesler you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $1000
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent interpersonal skills
People-oriented
Self-motivated
Dedicated to customer service
Able to learn computer functions
Personal Lines Licenses (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$38k-60k yearly est. 6d ago
FT CSR- Bilingual Eng/Span and weekend hours required
Pay-O-Matic CK Cashi 3.8
Billing representative job in Jackson, NY
Job Description
Are you passionate about customer service? Do you like helping others accomplish their financial needs through providing relatable products and services? Are you interested in joining a diverse company where our unique contributions are recognized and celebrated, allowing each of us to thrive? Join Pay-O-Matic (POM) as a CSR!
Pay-O-Matic powers your pursuit.
As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed.
Role Responsibilities:
Deliver exceptional guest service, ensuring a positive customer experience in line with company standards.
Use Point-Of-Sale (POS) system for all transactions
Work in confined areas alone with an understanding of the Company's security/safety policies and procedures.
Open and close the store when required.
Process money transfer transactions and efficiently manage point of sale operations.
Adapt well in the face of workplace stressors such as heavy verbal demands of customer service
Perform transactions successfully while upholding Banking-related Compliance rules and regulations.
Maintain a harmonious work environment with colleagues through practice of mutual respect.
Sustain loss prevention protocols, strictly adhering to company policies and store standards.
Manage company funds, ensuring precise reconciliation with daily receipts and records.
Implement strong security measures to safeguard company funds and maintain financial integrity.
Perform daily reconciliation of transactions to ensure accuracy and transparency.
Role Requirements:
Prior experience in customer service.
Previous experience handling financial transactions.
Fluency in both English and Spanish, with strong communication skills in both languages required.
Experience working with Microsoft Office Suite and general computer literacy.
Must be available to work (float) at nearby locations when needed.
We make financial services accessible to humans everywhere. Join us for what's next.
Pay-O-Matic is New York City's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric company with scores of employees working in more than 100 locations. We provide instant gratification to our customers through rapid check cashing, bill payments and various other products and services.
Just as we help our customers to prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Pay-O-Matic. Learn more about our purpose and people ***********************************************
Salary:
The hourly rate is $17.00 per hour. Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the applicable law.
Benefits:
You will also have access to short-term incentives, Medical, Dental, Vision, Life Insurance and Sick Leave. Most of these benefits are available for full-time employees. Part-time employees can access short-term incentives and Sick Leave benefits.
Location (in-person): Store 407 - 37-74 90th Street, Jackson Heights, NY, 11372.
POM values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of company objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solving together, and innovate.
POM has determined the category of this role to be Full-time In-person. This refers to employees who, due to the nature of their work, must be in the work location full-time.
Schedule:
The 37-74 90th Street, Jackson Heights, NY, 11372 location has the following operation hours, Eastern Standard Time (EST): Sunday, 7:00 a.m. to 10:00 p.m.; Monday to Thursday, 7:00 a.m. to 12:00 a.m.; Friday and Saturday, 24 hours. The CSR will work between 30 and 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours. The specific shift needing coverage is Sunday through Saturday, 2:00 p.m.-10:00 p.m.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date: 11-20-2025
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
$17 hourly 13d ago
Account Representative - State Farm Agent Team Member
Christina Lloyd-State Farm Agent
Billing representative job in Ballston, NY
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Christina Lloyd - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist customers with policy applications and renewals.
Handle customer inquiries and provide timely responses.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
$38k-60k yearly est. 11d ago
Medical Billing Clerk
Smart Staffing Group
Billing representative job in Hudson, NY
Smart Staffing Group, Inc. is seeking an expert medical billing clerk for an urgent care center located in the Hudson Valley. As a medical biller, you will take all of the data provided on a patient and use it to submit claims for reimbursement and collect payment for the services provided.
Day-to-day responsibilities include, but are not limited to:
Working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid
Reviewing and appealing unpaid and denied claims
Handling collections on unpaid accounts
Managing the facility's Accounts Receivable reports
Skills and Qualifications:
***Must be able to perform an average of 100 claims per day***
Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement.
Familiarity with medical terminology.
Strong computer skills including practice management software, word processing and spreadsheet applications, with a minimum of 40 wpm typing speed
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Medical Billing: 2 years
License or certification:
Medical Billing Certification (optional)
Pay Rate: $33,500/year
$33.5k yearly 60d+ ago
Account Representative - State Farm Agent Team Member
Dione Ramsdill-State Farm Agent
Billing representative job in Saratoga Springs, NY
Job DescriptionBenefits:
Salary Plus Commission
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Representative - State Farm Agent Team Member for Dione Ramsdill - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Provide information about insurance products and services.
Assist clients with policy applications and renewals.
Handle client inquiries and provide timely responses.
Maintain accurate records of client interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Experience in customer service or sales preferred.
How much does a billing representative earn in Colonie, NY?
The average billing representative in Colonie, NY earns between $30,000 and $44,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.
Average billing representative salary in Colonie, NY
$36,000
What are the biggest employers of Billing Representatives in Colonie, NY?
The biggest employers of Billing Representatives in Colonie, NY are: