Billing representative jobs in Delaware - 174 jobs

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Are you passionate about making a meaningful impact in behavioral health? Great Bay Mental Health, a dynamic and compassionate division of Wentworth-Douglass Hospital and part of the Mass General Brigham system, is seeking dedicated professionals to join our growing team. We provide comprehensive mental health services to individuals across the Seacoast region, with a strong commitment to evidence-based care, collaboration, and community wellness. As part of a leading healthcare network, our team benefits from the resources and innovation of MGB while maintaining the personalized, patient-centered approach of a community hospital. Whether you're a clinician, care coordinator, or support staff, you'll be part of a multidisciplinary team working together to improve lives through accessible and high-quality mental health care. We are seeking a full-time, 40-hour Patient Access Representative to join our team! This is an in-person position located at 15 Old Rollinsford Road, Dover, NH. The schedule for the Patient Access Representative is: Monday, Wednesday, Friday: 8:30am to 5:00pm Tuesday, Thursday: 9:30am to 6:00pm Job Summary The Patient Access Representative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS). The individual is typically the first point of contact for patients entering WDHS. They will specialize in providing exceptional customer service with both internal and external customers, creating new patient medical records, verifying insurance eligibility, collecting demographic information and offering applicable documents. The Patient Access Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization. Are you ready to bring your talent to this team and join us in moving health care forward? Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in a healthcare setting, with a focus on patient access and registration 2-3 years required Additional Job Details (if applicable) Remote Type Onsite Work Location 15 Old Rollinsford Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Wilmington, DE Hybrid Work Model (3 days onsite in the Wilmington office, 2 days remote) Monday-Friday, Monday-Friday, 8am-5pm We have an exciting opportunity for a Billing and Invoicing Analyst for the Digital Brand Services, Pricing & Invoicing team. The Billing and Invoicing Analyst is responsible for onboarding of new Digital Brand Services customers, accurate pricing set up in ETP, maintenance of ETP price lists, as well as creation & maintenance of ETP selling units and vendor costs. The team provides pricing & invoicing support to the sales, account management and client service partner teams. Responsibilities include: * Provide exceptional customer service to both internal and external clients. * Process ServiceNow ticket requests. * ETP Service Catalog maintenance & price list management. * Upload client specific and project pricing. * Pricing and invoicing research and analysis. * Work with development teams for system enhancements and testing. * Identify and implement process & system improvements. * Maintain and/or create process documentation. * Special Projects and analysis, as needed. Qualifications Include: * Proficiency in Microsoft Office; Demonstrated advanced Excel skills required (pivot tables, VLOOKUP's, ASAP Utilities). * Problem-solving/critical-thinking skills. * Strong time management, research & analytical skills. * Proven history of achievement and strong performance. * Ability to communicate effectively, verbally and via email. * Ability to work independently and function as part of a team, and across teams. * Exceptional attention to detail. * Excellent organizational skills. * A history of detail-oriented, multi-tasking in fast-paced, deadline-driven environment. * A Finance or Economics background preferred. #LI - CS1

Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. What you get to do everyday · Data entry of billing tickets/order entry · Enter daily invoice transactions · Process and reconcile billing · Send and receive FedEx packages · Update and maintain client accounts · Provide administrative support · Email follow-up on client inquiries · Assist with billing projects as needed Requirements The ideal Billing Specialist will preferably have a Associates/Bachelors degree in Accounting/Finance/Business Administration. Other requirements for the Billing Specialist role include and are not limited to: · 2+ years of billing experience · Proficient in Microsoft Office Suite · Law Firm billing experience preferred · Excellent written and verbal communication skills For more information on this Billing Specialist role and other full-time accounting and finance opportunities, please contact us at 302.985.5183 and reference JO#00800-0012812168. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Collections Representatives The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Qualifications Required Skills: 1. Excellent communication skills 2. Customer Service focus 3. Ability to understand and discuss personal and financial difficulties 4. Ability to recommend and negotiate payment arrangements 5. Demonstrated ability to work in a fast paced environment 6. Strong computer skills Desired Skills: 1. Previous collections experience 2. Previous customer service experience 3. Strong negotiation skills Additional Information Czaria Abaloyan ************

ESSENTIAL DUTIES & RESPONSIBILITIES: Input all charges related to the assigned physician's professional services into the practice management system including office and hospital charges in accordance with practice protocol with an emphasis on accuracy to ensure timely reimbursement and maximum patient satisfaction. All charge batches should balance in both number of procedures and total dollar prior to posting. Post all payments, by line-item, received for physician's professional services into the practice management system including co-payments, insurance payments, and patient payments in accordance with practice protocol with an emphasis on accuracy to ensure maximum patient satisfaction and profitability. All payment batches must be balanced in both their dollar value of payments and adjustments prior to posting. Post all credit and debit adjustments to patient accounts with strict adherence to the guidelines in the Procedure Manual. File all charge, payment and adjustment batches in the appropriate format by batch date for quick reference. Review the physician's coding at charge entry to ensure compliance with Medicare guidelines and to ensure accurate and timely reimbursement. Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with practice protocol. Patient calls regarding accounts receivable should be returned within 2 business days to ensure maximum patient satisfaction. Verify all demographic and insurance information in patient registration of the practice management system at the time of charge entry to ensure accuracy, provide feedback to other front office staff members and to ensure timely reimbursement. Follow-up on all outstanding insurance claims at 30,45,60 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability. Follow-up on all outstanding patient account balances at 35,60,90,120 days from the date of service in accordance with practice protocol with an emphasis on maximizing patient satisfaction and practice profitability using the A/R aged reports. Provide information pertaining to billing, coding, managed care networks, insurance carriers and reimbursement to physicians and managers. Follow-up on all returned claims, correspondence, denials, account reconciliations and rebills within five working days of receipt to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction. Submit primary and secondary insurance claims electronically each day and on HCFA semi-weekly to ensure timely reimbursement. Attendance at relevant seminars to remain abreast of current issues regarding obstetric and/or gynecology accounts receivable, Medicare Compliance and HIPAA. Recommend accounts for outside collection when internal collection efforts fail in accordance with practice protocol. Process refunds to insurance companies and patients in accordance with practice protocol. Reconcile the incoming lockbox deposits in accordance with practice protocol as required to ensure timely payment posting. Monitor reimbursement from managed care networks and insurance carriers to ensure reimbursement consistent with contract rates. Proficiency with all facets of the medical practice management system including patient registration, charge entry, insurance processing, advanced collections, reports and ledger inquiry. Maintain information regarding coding, insurance carriers, managed care networks and credentialing in an organized easy to reference format. Maintain an organized, efficient and professional work environment. Adhere to all practice policies related to OSHA, HIPAA and Medicare Compliance. Other duties as assigned. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Medical collection: 2 years (Preferred) Medical billing: 2 years (Required) Work Location: In person

Job DescriptionDescription: About Us: We are a mission-driven outpatient mental health practice with offices in Delaware and North Carolina dedicated to delivering exceptional care to our clients. To support our operations, we are seeking a Medical Billing Specialist. Are you: A motivated & driven professional with minimal experience in medical billing? Eager to contribute to the growth of a thriving practice while advancing your own professional development? Looking for a workplace that values you as an individual and not just a number? Seeking a work/life balance with 136+ hours of PTO with competitive pay? Key Responsibilities: Claims Management: Review and resolve claims on the issue log daily, addressing rejections, denials, and incomplete claims. Resubmit corrected claims within a defined timeframe (24-48 hours). Claims Issue Resolution: Address rejections, denials, and incomplete claims by contacting payers and resubmitting corrected claims promptly. Aging Report Management: Monitor and follow up on aging claims, prioritizing accounts over 30 days weekly and escalating high-balance claims. Insurance Communication: Communicate with payers to resolve claim issues, clarify denial reasons, and obtain claim status updates. Payment Reconciliation: Match payments to claims, ensuring accurate posting in the billing system. Resolve discrepancies or partial payments promptly. Reporting: Generate weekly reports summarizing claim resolutions, aging accounts progress, and any recurring payer issues. Patient Account Management: Prepare and distribute patient statements monthly. Address patient billing questions and disputes professionally and efficiently. Team Collaboration: Work closely with other billing staff to ensure seamless workflows and cross-functional coverage when needed. Benefits: At Mental Edge Counseling, LLC, we pride ourselves on creating a supportive and rewarding atmosphere for our team. As a Medical Billing Specialist with us, you will enjoy: Competitive Compensation with consistent opportunity for continued growth Comprehensive Benefits: Access to health, vision, and dental insurance. Ample PTO: Start with 136+ hours of paid time off that increases with longevity, plus 2 additional ‘Mental Health' PTO days. Retirement Benefits: Newly added retirement benefits for those who will be with the team for the long haul. Professional Development: Receive paid training and certifications to enhance your skills. Strong Support System: Benefit from our extensive administrative support team. Collaborative Work Environment: Be part of a dynamic team that values collaboration and teamwork. #ZR Requirements: Qualifications: Minimum of 2-3 years of medical billing experience, ideally in behavioral health or outpatient services, with a focus on accounts receivable and patient account management. Medical Coding Experience preferred, but not required. Proficiency in medical billing software and electronic health records (EHR) systems. Strong understanding of CPT/ICD-10 codes, insurance processes, and claims lifecycle. Exceptional organizational skills and the ability to prioritize tasks in a fast-paced environment. Proficiency in the Microsoft Suite (Excel, Word, Powerpoint, etc)

Nemours is seeking a Patient Cost Estimation Specialist to join our team remotely. The Patient Cost Estimation Specialist reports to the manager of the Cost Estimation Team. The Specialist utilizes high-level customer service, healthcare finance and revenue cycle knowledge, and excellent communication skills. The Specialist has a detailed understanding of price transparency regulations, including but not limited to the No Surprises Act of 2020, and how it relates to challenges in a complex health care environment. This person is the primary contact for patient-families and colleagues seeking to understand financial care of services to be delivered. The Patient Cost Estimation Specialist works closely with authorization, financial advocate, clinical representatives, and business stakeholders in order to most accurately provide estimated cost for patient-families. This person has extensive knowledge of patient benefit design and care delivered by Nemours in order to effectively help a patient-family understand how it relates to their scheduled procedure or service. They do this in a way that upholds a patient-centered model of care delivery and Nemours' values and standards of behavior. Essential Functions: * Identify how an individual's planned service will relate to their specific payor and plan design, including but not limited to tiers and benefit levels. * Based on historical data, patient-specific information, and authorizations, identify the appropriate CPTs for which to estimate. * Deliver and communicate the patient cost estimate to both patient-families and providers, as applicable. * Discuss financial options with families. Collect pre-payments from patient-families. * Meet all regulations in regard to the No Surprises Act. Builds and maintains effective enterprise-wide relationships with clinical team members, business operations, various department representatives, authorization specialists, financial advocates, and other stakeholders, as applicable. Requirements: * Associates Degree or 2 years of training beyond high school required * Certified Revenue Cycle Representative (CRCR) required within first 12 months * Minimum of 3 years experience required * Healthcare experience required

Back to Career Opportunities Application Instructions Send a cover letter, resume, and three (3) professional references, to **************** Please indicate the job code PT-RS-HPCP in the subject line of your email. After sending in your documents, please fill out the online Job Applicant Identifier form. RACC is an equal opportunity employer. In compliance with government regulations we are required to record numbers of job applicants by sex and ethnic category. We ask that you indicate your race or national origin and sex, but you are not required to provide this information. This information will not be kept with your application and will be used only in accordance with state and federal regulations. Background Check If you are chosen for this position, a background check will be required. Full details regarding the background check are available here. Job Details Title: Registration Specialist Announce date: 01/20/2026 Apply by date: Open Until Filled Application status: Accepting Applications Position type: Part-time Salary: $15.00 per hour Working Hours: Specific work hours to be agreed upon by the supervisor and employee prior to the onset of employment. Summary: The Registration Specialist provides customer service/clerical support for the Career Programs. Schedules appointments and gives information to callers, and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties. Essential Duties and Responsibilities: 1. Screen visitors and provide receptionist communication for Career Programs. 2. Provide accurate and detailed information to prospective students. 3. Assist Administrative assistant with the collection of prospective student admissions paperwork prior to admission into programs. 4. Independently respond to prospective student request and send out information as needed. 5. Compile prospect student information through face-to-face or telephone contacts and follow-up surveys, enter and maintain information in Excel or Access databases. 6. Update current schedules, catalogs, and other printed or online materials. 7. Assist with the keeping track of prospective student enrollment and inform Director when close to break-even number. 8. Assist with preparing materials, brochures, and flyers for orientations and recruitment. 9. Provide student tours during new student orientation. 10. Attend job fairs and other events as necessary to provide literature and promote programs. 11. Keep a detailed list of start dates, student enrollments, and student wait list. 12. Maintain strong communication with community, college personnel, students, and funding sources (Career Link, OVR, Department of Public Welfare programs). 13. Maintain accurate student attendance records and ensure that attendance is submitted to funding sources as required. 14. Provide clerical assistance to director, coordinator(s), and designated staff members. 15. Maintain confidentiality of records. 16. Other related duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Required * Associate degree required * One to two years of clerical/administrative support experience required Preferred * Bilingual Spanish/English Other Skills and Abilities: * Must have strong interpersonal skills to interface with a variety of students and potential students. * Excellent oral and written communication skills. * Highly organized. Computer Skills: To perform this job successfully, an individual should be proficient in the use of Microsoft Office (especially Word, Excel, and PowerPoint) and Internet skills. Knowledge of Ellucian Colleague or other administrative software a plus. Communication Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, to sit and to reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS: *************************************

Temp To Full-Time Our client in Newark, DE is seeking a Account Recovery Coordinator to join their team. This is a temp to hire position with a varying schedule of 8am to 5pm Monday-Friday, however, required to work two nights a week from 12pm to 9pm with rotating Saturdays 8AM-12PM. This position offers $16/hr. Essential Duties: Achieve department standards, goals, and work minimum accounts per hour as set by management through continuous efforts to contact clients and collect on debtor accounts while performing all phases of skip tracing work Follow up on all accounts/payment arrangements until paid, settled, cured from delinquency, or deemed uncollectible by management Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company Adhere to and abide by all regulations as set forth by the FDCPA Any other duties as assigned by General Manager or Section Manager Qualifications & Skills: Must be available to attend and complete entire training program Required to work 2 nights per week until 9pm Strong customer service, written, and oral communication skills required Ability to work well under pressure, independently, and meet deadlines Experience in agency or bank recovery, and knowledge of the FDCPA and credit bureau reports (preferred) 16.00

What's in it for you?! Tremendous career advancement opportunities! Fitness Centers/Gym Subsidies and fitness trackers! Health and wellness programs! 401k company match! Employee stock purchase plan! Basic life insurance! Very generous PTO plus 14 paid holidays! PTO for volunteer work you are passionate about! Comprehensive benefits package with dental and vision! Pet Insurance! Flexible spending accounts! New Parents get 12 weeks of 100% PTO, for birth or adoption! Tuition reimbursement! If that's you, let's talk! Job Type : Full TimeLocation : Indianapolis, IndianaPay : Great Pay + Benefits!Job Description What you will be doing: Manage a portfolio of assigned delinquent accounts. Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements. Document all collection activities, including communication records, payment arrangements, and any relevant information obtained during discussions with debtors within client standards and Federal regulations. Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns. Utilize skip tracing techniques and tools to locate debtors who have changed contact information or are difficult to reach. Experience you will need: Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner. Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors. Ability to handle difficult conversations and resolve conflicts while maintaining composure and professionalism. Detail-oriented with excellent organizational and time management skills. Reliable, with the ability to work flexible day, evening, and weekend hours as required. Basic computing skills. Must be able to obtain required license for collecting upon placement. High school diploma or equivalent; some college coursework in business or related fields is preferred. 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite. Familiarity with debt collection laws, regulations, and compliance requirements. Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days #INDEH123

Basic Function: The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside collection services. Key Responsibilities: · Collection calls and/or correspondence in a fast-paced goal-oriented collections department · Responsible for monitoring and maintaining assigned accounts · Accountable for reducing delinquency for assigned accounts · Provide customer service regarding collection issues · Process customer refunds and review account adjustments, including resolving client discrepancies and short payments · Enlist the efforts of sales and senior management when necessary to accelerate the collection process · Perform other assigned tasks and duties necessary to support the Accounts Receivable Department Essential Functions: · Monthly reporting to direct supervisor · High volume communication (verbal/written) to assigned delinquent customers · Reconcile customer disputes as they pertain to payment of outstanding balances that are due · Provide excellent & considerate customer service · Work independently, manage multiple priorities and work well under pressure · Participate in team planning meetings · Meet defined department goals and activity metrics Required Skills: · 3-5 years high volume corporate collections experience · Strong Microsoft Office Knowledge (Excel, Word) · Strong Verbal and Writing skills · Knowledge of Billing and Collections procedures · Accounts Receivable knowledge/experience a plus · Strong attention to detail, goal oriented · Experience with Great Plains a plus · Commitment to excellent customer service Job Type: Full-time Salary: $35,000.00 - $40,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Physical setting: Call center Schedule: 8 hour shift Monday to Friday Education: High school or equivalent (Preferred) Experience: Microsoft Excel: 1 year (Preferred) Customer service: 1 year (Preferred)

The position requires a dedicated, diligent and detail-oriented Member Solutions Representative. The ideal candidate will manage and collect outstanding accounts receivables from members. This role requires excellent communication skills, persistence, and the ability to handle sensitive financial information responsibly. The representative will work to ensure timely debt recovery while maintaining positive member relationships and adhering to all relevant laws and regulations. Key Responsibilities: Monitor and manage assigned accounts to identify outstanding debts. Work with management to develop strategies for improving collection efforts. Contact delinquent members via phone, email, text, and mail to discuss their accounts and negotiate payment arrangements and plans. Utilize effective communication, negotiation skills, and methods that encourage and ensure timely debt recovery. Maintain accurate records and documentation of all communications, interactions, transactions, and payment arrangements with members. Prepare regular reports on the status of accounts and collections efforts. Ensure all collection practices and activities comply with relevant federal and state laws and regulations. Provide excellent member service and support to resolve any accounts-related issues or disputes. Essential Functions Telephone communication and negotiation are used to repay delinquent loan payments in a manner that is beneficial to the member and the credit union. Mail follow-up letters to members as needed. Document Member Solutions actions and activity on accounts. Comply with all federal and state laws and regulations as well as Credit Union policies and procedures. Provide financial counseling when needed or requested by members. Review delinquent accounts for errors and accuracy. Calculate and correct payment errors on delinquent loans. Recommend and initiate vehicle repossession and home foreclosure. Assist in the recommendations and preparations for the charge-off approval and processing process. Process and credit loan payments received from member and Member Solutions agencies to delinquent accounts. Contact delinquent members to discuss their accounts. Process Member Solutions Department incoming and outgoing mail. Finalize the mailing of delinquent loan letters as assigned by collectors. Input updated member and loan data into the core computer system as required. Conduct repossession proceedings. Contact delinquent members to discuss their negative share/share draft account. Process Member Solutions incoming and outgoing mail. Finalize the mailing of member delinquent loans. Coordinate the assignment and sale of repossessed collateral with repossession companies and agents. Assist with various other duties assigned. Requirements Job Specifications A high school diploma or equivalent; an associate or bachelor's degree in finance, business, or a related field is preferred. Previous experience in collections, customer service, or a related field is highly desirable. At least 1-2 years of experience in a financial institution, with knowledge of all applicable Debt Collection laws and regulations, is preferred. Excellent phone skills and negotiating skills are required. Professional, well-developed interpersonal skills are necessary for projecting a positive image as a representative of the Credit Union. Requires judgment to solve day-to-day problems within established guidelines. Proficient in using personal computers, calculators, and Microsoft Office Products. Intermediate mathematical skills required (concepts and calculations involving decimals, percentages, fractions, etc.) Physical Requirements The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, bend, kneel, and reach above or at shoulder level. The employee must occasionally lift/push/pull, and/or carry up to 10 pounds.

Job Details Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare! ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America's Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition . Primary Function: ChristianaCare is currently seeking a Full-Time Physician Billing Representative II-Payer Credentialing responsible for all aspects of payer credentialing. Must be able to independently complete all payer credentialing and enrollment tasks. Responsible for researching and resolving credentialing/AR issues. Will also be responsible for the provider/payer affiliations in the Soarian system. Responsible for other special projects as needed. Principal Duties and Responsibilities: Follow up with payers on submitted information. Continuously validate and update provider information with the payers. Work closely with other CCHS departments. Perform assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitor. Education and Experience Requirements: Associates degree preferred 3 years working in all aspects of payer credentialing Christianacare Offers: Full Medical, Dental, Vision, Life Insurance, etc. 403(b) with company match Generous paid time off Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more! Hourly Pay Range: $22.29 - $33.44This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Jan 30, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit *********************************************************

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Wentworth Douglass Hospital offers an excellent benefits package: Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred Knowledge, Skills and Abilities * Knowledge of medical terminology and insurance verification procedures preferred. * Ability to work in a fast-paced environment and handle multiple tasks. * Excellent communication and interpersonal skills. * Strong attention to detail and problem-solving abilities. * Basic computer proficiency. Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 789 Central Avenue Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

We are looking for an experienced Medical Billing Specialist to join a team in Wilmington, Delaware. This position plays a vital role in ensuring accurate billing, claims processing, and accounts receivable management within a healthcare setting. As a Contract to permanent opportunity, this role offers the chance to demonstrate your expertise and grow within the organization. Responsibilities: - Process and submit medical claims using UB04 forms while ensuring compliance with healthcare regulations and payer requirements. - Perform detailed medical coding using current standards to accurately reflect resident care and services. - Manage accounts receivable for Medicaid and Medicare billing, resolving discrepancies and handling claim denials effectively. - Update and reconcile resident census data to ensure accurate billing for insurance providers. - Coordinate billing for resident accounts, verify insurance eligibility, and maintain precise records of claim statuses. - Utilize PointClickCare and other healthcare software to manage billing and documentation processes. - Monitor claim statuses, investigate rejections or denials, and prepare corrected claims when necessary. - Collaborate with clinical and administrative teams to ensure accurate census reporting and smooth billing operations. - Uphold compliance with healthcare policies and regulations, safeguarding patient information and confidentiality. Requirements - High school diploma or equivalent; certification in medical billing or coding is preferred. - At least 2 years of experience in medical billing and coding, particularly with UB04 forms and insurance claims. - Proficiency in Medicaid and Medicare accounts receivable billing processes. - Familiarity with PointClickCare and other healthcare billing software. - Strong knowledge of census management and reconciliation methods. - Excellent analytical and organizational skills with the ability to resolve billing issues efficiently. - Effective communication skills to coordinate with internal teams and external stakeholders. - Certification in medical billing and coding (such as CPC or CCS) is a plus. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Full-time Description About Us: We are a mission-driven outpatient mental health practice with offices in Delaware and North Carolina dedicated to delivering exceptional care to our clients. To support our operations, we are seeking a Medical Billing Specialist. Are you: A motivated & driven professional with minimal experience in medical billing? Eager to contribute to the growth of a thriving practice while advancing your own professional development? Looking for a workplace that values you as an individual and not just a number? Seeking a work/life balance with 136+ hours of PTO with competitive pay? Key Responsibilities: Claims Management: Review and resolve claims on the issue log daily, addressing rejections, denials, and incomplete claims. Resubmit corrected claims within a defined timeframe (24-48 hours). Claims Issue Resolution: Address rejections, denials, and incomplete claims by contacting payers and resubmitting corrected claims promptly. Aging Report Management: Monitor and follow up on aging claims, prioritizing accounts over 30 days weekly and escalating high-balance claims. Insurance Communication: Communicate with payers to resolve claim issues, clarify denial reasons, and obtain claim status updates. Payment Reconciliation: Match payments to claims, ensuring accurate posting in the billing system. Resolve discrepancies or partial payments promptly. Reporting: Generate weekly reports summarizing claim resolutions, aging accounts progress, and any recurring payer issues. Patient Account Management: Prepare and distribute patient statements monthly. Address patient billing questions and disputes professionally and efficiently. Team Collaboration: Work closely with other billing staff to ensure seamless workflows and cross-functional coverage when needed. Benefits: At Mental Edge Counseling, LLC, we pride ourselves on creating a supportive and rewarding atmosphere for our team. As a Medical Billing Specialist with us, you will enjoy: Competitive Compensation with consistent opportunity for continued growth Comprehensive Benefits: Access to health, vision, and dental insurance. Ample PTO: Start with 136+ hours of paid time off that increases with longevity, plus 2 additional ‘Mental Health' PTO days. Retirement Benefits: Newly added retirement benefits for those who will be with the team for the long haul. Professional Development: Receive paid training and certifications to enhance your skills. Strong Support System: Benefit from our extensive administrative support team. Collaborative Work Environment: Be part of a dynamic team that values collaboration and teamwork. #ZR Requirements Qualifications: Minimum of 2-3 years of medical billing experience, ideally in behavioral health or outpatient services, with a focus on accounts receivable and patient account management. Medical Coding Experience preferred, but not required. Proficiency in medical billing software and electronic health records (EHR) systems. Strong understanding of CPT/ICD-10 codes, insurance processes, and claims lifecycle. Exceptional organizational skills and the ability to prioritize tasks in a fast-paced environment. Proficiency in the Microsoft Suite (Excel, Word, Powerpoint, etc) Salary Description $18-$25 / hour

Since 1991, Collabera has been a leading provider of IT staffing solutions and services. We are known for providing the best staffing experience and taking great care of our clients and employees. Our client-centric model provides focus, commitment and a dedicated team to help our clients achieve their business objectives. For consultants and employees, we offer an enriching experience that promotes career growth and lifelong learning. The Collabera Way represents our fundamentals beliefs and is founded on the following building blocks: Company Snapshot Over 12,000 professionals in over 40 locations across 3 continents Top 10 U.S. IT Staffing Firm Largest minority-owned U.S. IT Staffing Firm Top supplier to Fortune 500 companies Staffing Industry Analysts' "Best Staffing Firms to Work For" recognition 4 years in a row Contract duration: 6 months with possibility of conversion based on performance/attendance, etc Start Date: April 2016 Pay rate: $17/hr Schedule: 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday Training: Monday - Friday; 8:00 AM - 5:00 PM; Will participate in current training program (4 weeks) Job Description: The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Qualifications Will have to pass an online assessment required by the client. Required Skills: Excellent communication skills Customer Service focus Ability to understand and discuss personal and financial difficulties Ability to recommend and negotiate payment arrangements Demonstrated ability to work in a fast paced environment Strong computer skills Desired Skills: Previous collections experience Previous customer service experience Strong negotiation skills Additional Information If you are interested, please feel free to contact me: Laidiza Gumera ************ *******************************

Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The salary range starts at $18.50 an hour and goes up depending on experience. Job Summary Thursday & Friday 11pm -6:30am Saturday 8pm -7am Night Shift Differential $4 more an hour and weekend differential an additional $2.75 more an hour. Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions. Qualifications Essential Functions * Greet patients in a professional and friendly manner * Collect and verify patient demographic and insurance information, as well as enter information into systems * Schedule appointments and confirm patient information * Explain insurance and billing policies/procedures to patients * Process payments and provide receipts * Obtain pre-authorization for procedures as needed * Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred Knowledge, Skills and Abilities * Knowledge of medical terminology and insurance verification procedures preferred. * Ability to work in a fast-paced environment and handle multiple tasks. * Excellent communication and interpersonal skills. * Strong attention to detail and problem-solving abilities. * Basic computer proficiency. Additional Job Details (if applicable) Remote Type Onsite Work Location 789 Central Avenue Scheduled Weekly Hours 24 Employee Type Regular Work Shift Night (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry: Financial Services Work Location: Newark, DE Job Title: Collections Representative Duration: 6+ months (Strong possibility of extension) Available Shift/s: 2nd Shift; Monday - Friday; 1:00 PM - 10:00 PM with rotating Saturdays and one day off during week when working Saturday Training: Will participate in current training program (4 weeks = 2 weeks classroom, 2 weeks OJT); Monday - Friday; 8:00 AM - 5:00 PM Job Description: The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes. This role can work in any stage of delinquency and frequently requires guidance on non-routine situations. Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities. Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts. In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements. Works an established list of accounts on an automated collections system and/or auto-dialer. This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts. Understands and educates customers on account terms and alternate payment programs and methods. Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections. Job Requirements: Excellent communication skills Customer Service focus Ability to understand and discuss personal and financial difficulties Ability to recommend and negotiate payment arrangements Demonstrated ability to work in a fast paced environment Strong computer skills Previous collections experience Previous customer service experience Strong negotiation skills Additional Information