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Billing representative jobs in Des Moines, IA - 241 jobs

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  • Patient Experience Representative-Neurosurgery

    The Iowa Clinic, P.C 4.6company rating

    Billing representative job in Des Moines, IA

    Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Patient Experience Representative/Neurosurgery at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. * This position will also serve as a resource to registration, scheduling and clinical staff. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications * High School diploma or equivalent required. * No medical office experience necessary, we will train you! * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals * Health, dental and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles and transparent communication
    $30k-34k yearly est. Auto-Apply 60d+ ago
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  • Billing Representative III

    PHC Primary Health Care

    Billing representative job in Des Moines, IA

    Are you looking for an opportunity to do amazing work helping others? You've come to the right place. Let's make a difference! Primary Health Care (PHC) was founded in 1981 by Dr. Bery Engebretsen in Des Moines, IA. Our mission has remained unchanged since that time, to provide healthcare and supportive services to all, regardless of insurance, immigration status, or ability to pay. Based on the needs of the communities we serve, PHC offers a spectrum of medical and dental services including family practice, behavioral health, HIV care and services, and pharmacy. PHC's Homeless Support Services is the entry point for serving people experiencing homelessness in Polk County. Enabling services are available to help patients with benefits enrollment, case management, transportation, translation, and patient education. We currently have locations in Ames, Des Moines, & Marshalltown. As a Billing Representative III, you will be is responsible for timely and accurate submission, payment posting and follow up of medical and/or dental claims on behalf of PHC. Provides work direction and conducts the training and auditing of the first and second level Billing Representatives. Routinely interacts with various internal and external contacts, including management, third party payers, government agencies and fiscal intermediaries to effectively file claims, research and resolve rejections and denials. Completes daily and monthly reporting, ensuring compliance with all State and Federal and third-party payer requirements regarding confidentiality and billing. Responds in a timely manner to billing or patient account inquiries. Demonstrates iCare values in daily work. What's Great About this Position? * Earn 4 weeks of PTO throughout your first year of employment and enjoy paid holidays as well. * Continue to develop your skills and grow your career through PHC's training opportunities including: PHC University, Emerging Leaders, and medical and dental assistant training programs. * Work in a collaborative team atmosphere in a fast paced environment. What You Will Do * Facilitates training for the billing team. Provides one-on-one and group training to new and existing staff using various approaches such as but not limited to on-the job training, written manuals and demonstration. Communicates on-going support, cross training, and feedback to the billing team members as needed. Provides feedback to the Director of Revenue Cycle on team members who may need additional performance coaching. Creates and maintains training workflows and documentation to represent current practices via auditing, workflows monthly. * Conducts daily and weekly audits of accounts and batches to ensure all unapplied funds have been applied correctly and that all posted payments have moved claims to the appropriate status. Provides feedback to Practice Management Support as needed with appropriate follow up on system issues as discovered. * Serves as billing team leader, including delegating tasks in the absence of the Director of Revenue Cycle, completing month end closing procedures, and working necessary financial reports. Collaborates with Director of Revenue Cycle to set priorities for excellent productivity. Monitors billing team work completion, identifies priorities, and assigns tasks to team members. Delegates specific tasks forwarded by COS/HBS staff for immediate resolution. * Works effectively to maintain billing rejects to a rate of less than 5% through audits and training, group and individual training. * Completes daily input of charges and ensures compliance with established goals for billing, including the timely submission of all clinic charges and daily editing, ensuring appropriate coding, pay codes, etc. Ensures compliance with all State and Federal patient financial service requirements, including, but not limited to patient-rights, confidentiality, and third-party billing. * Responds appropriately to inquiries on accounts by patients or third-party payors. Reviews and disseminates incoming correspondence, including mailed denials, within 48 hours of receipt. Qualifications You Need to Bring Required: * Associates degree or equivalent combination of education and experience. * Minimum of 3 years of experience in healthcare billing and using healthcare billing software. * Experience working with CDT/CPT codes for all dental/medical insurance carriers. * Experience working with CDT/CPT and ICD-10-CM coding related to managed care programs and dental/medical billing requirements. * Experience working with dental/medical insurance contractual agreements, Medicare and Medicaid regulations, payment and recoupments. * Reading and analysis skills with ability to interpret remittance advice with remark codes and denial information. * Strong technical knowledge and expertise. * Excellent written and verbal communication skills. * Exceptional interpersonal and customer services skills. * Excellent computer skills with proficiency using Microsoft Office applications. * Training and facilitation skills. Preferred: * Team lead experience * Bachelor's Degree in health information or related field * Experience with electronic medical/dental records. * Bilingual, verbal and written language proficiency. * Community Health Center experience We Take Care of Our People Your experience and skills determine your base pay. The hiring range for this position is typically $18.65 - $23.32 per hour. Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $27.98 per hour. PHC also offers a comprehensive benefits package, including: * Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays * License/certification fee reimbursement * Paid time off for continuing education & continuing education reimbursement * Tuition reimbursement program * 401k with company match * Medical, dental, and vision insurance. * Life & disability insurance * Flexible spending & health savings accounts * Supplemental accident & critical illness insurance * Discounts on pet insurance Visit *************************** for a summary of PHC's benefits. Join the PHC Community | PHC Talent Community | Facebook | Instagram | LinkedIn | TikTok Learn More About PHC Monday - Friday, 8am - 5pm 40
    $18.7-23.3 hourly 26d ago
  • Medical Billing Specialist

    Wesleylife 3.7company rating

    Billing representative job in Johnston, IA

    Join WesleyLife and Help Revolutionize the Aging Experience! Discover how WesleyLife is redefining what it means to age well: The WesleyLife Way Why Work at WesleyLife? At WesleyLife, we're not just a workplace-we're a community that values your growth, well-being, and happiness. With over 78 years of excellence in senior living, we believe in empowering our team members to make a difference while enjoying a fulfilling, supportive, and rewarding work environment. A Typical Day for a Medical Billing Specialist at our Network Support Center: * Manage Third Party billing across all WesleyLife branches, ensuring accurate and timely submission of claims. * Stay updated on Medicare/Skilled billing regulations and implement necessary process changes for compliance. * Understand Medicare and Commercial Insurance for co-insurance calculations, cash posting, and collections. * Handle delinquent accounts and resolve credit balances. * Maintain confidentiality of client and organizational information. * Collaborate with various stakeholders including providers, finance staff, auditors, and state agencies. * Update HCPC and RUG rates, PDPM and maintain billing software tables. * Coordinate with Office Managers, Therapy Providers, and Directors of Nursing to ensure accurate billing and streamline operations. * Communicate effectively with clients, responsible parties, and therapy providers regarding charges and financial information. * Perform other duties as assigned, participate in projects, and collaborate with team members effectively. What You'll Bring: * 4-5 years of healthcare billing experience. * Ability to manage multiple functions and schedules under pressure with changing priorities. * Strong organizational skills and ability to meet billing deadlines. * Excellent communication skills, both verbal and written, with clients, vendors, and team members. * Professionalism in work ethic, attitude, and etiquette. * Collaboration with internal and external resources while maintaining confidentiality. * Attention to detail and the ability to work well in a team-oriented environment. * Able to demonstrate strong problem-solving abilities, adept at resolving challenges independently and collaboratively. Open Shift Available: Monday-Friday, 8am-4:30pm Competitive Pay: The starting pay range for this position is $23.00 - $29.00 / hour and is based on your experience. Community Location: 5508 NW 88th Street. Johnston, IA. 50131 What We Offer We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide: Health & Wellness: * Comprehensive Benefits Package: Including health care, vision, dental, and 401(k). * Discounted wellness center memberships and cash incentives for healthy habits * Voluntary benefits including life, accident, and critical illness coverage Education & Career Growth: * Scholarship Assistance: Up to $3,000/year * Tuition Reimbursement: Up to $1,500/year * Educational Discounts: 18% off tuition at Purdue University Global * Ongoing leadership training and development pathways Extra Perks: * Referral Bonus Program - bring your friends and earn rewards * Recognition and appreciation programs that highlight your impact * A workplace culture that prioritizes respect, teamwork, and support Why Choose WesleyLife? WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated. Ready to Make a Difference? We're excited to meet people who share our passion for service, wellness, and community. Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way. WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.
    $23-29 hourly 20d ago
  • Patient Access Representative - Downtown - Full Time

    Regional Health Services of Howard County 4.7company rating

    Billing representative job in Des Moines, IA

    Job Title: Patient Access Representative At MercyOne, health care is more than just a doctor's visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa's largest employers. : The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guarantor information in the patient accounting system, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents. Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor of charge estimates and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation. May provide escort and directional support to patients, family members and visitors. Incumbent will be expected to enhance the patient experience throughout all patient interactions, the majority of which will be face-to-face. What you will Do: * Responsible for validating/obtaining and entering demographic, clinical, financial, and insurance information into the patient accounting system by interviewing the patient, family member and/or guarantor. * Preforms activities that are related to registration in a variety of setting/locations and for multiple patient types (Inpatients, Outpatients, Ambulatory Surgery, Emergency Department, Diagnostic Outpatients, Labor & Delivery, Newborn, Lab Specimens, etc). * Prepare patient estimate and informs patient/guarantor of their liabilities and collects appropriate patient liabilities, including co-payments, co-insurances, deductibles, deposits and outstanding balances at the point of check-in. In the collection of funds, documents payments/actions in the patient accounting system and provides the patient with a payment receipt. * Obtains signed physician orders for all tests and procedures from physicians/offices. * Prepares identification bracelets and patient ID labels. Obtains/scans patient/guarantor signatures on required forms (ID cards, insurance cards, consent to treatment, assignment of benefits, release of information, waivers, etc.). May audit & record the patient's valuables, securing appropriate authorizations, if needed. Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines Join the MercyOne Family! Schedule: * Full Time; 40 hours/week General Requirements: General Requirements: Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. Acceptable credentialing bodies and certifications include American Heart Association Basic Life Support for Healthcare Providers. * Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire. * High School Diploma or equivalent. * Computer experience required * Prefer at least one year of experience in the medical office setting. * Knowledge of medical terminology desirable. * Cardiovascular Medical Terminology class completion within 1 year of hire. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System's circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-34k yearly est. 41d ago
  • Patient Representative

    Wolfe Eye Clinic 3.6company rating

    Billing representative job in Ames, IA

    At Wolfe Eye Clinic, we create Better Vision for a Better Life. We have an immediate opening for a full-time Patient Representative based in our Ames clinic. Responsibilities include: Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit. Patient registration and dismissal. Answering telephone calls in a clear professional manner. Making, canceling, and rescheduling patient appointments. Gathering, verifying, and entering demographic and insurance information. Collecting payments and issuing receipts. Opening and/or closing the clinic according to scheduled rotation. Maintaining patient records according to HIPAA guidelines. Effectively interacting with co-workers, physicians, and patients. Performing other duties as needed. Qualifications include: Ability to demonstrate strong patient service skills. Ability to effectively enter information into a variety of computer programs. Ability to portray a professional attitude and appearance. Ability to demonstrate strong verbal and written communication skills. Ability to thrive in a fast-paced environment. Preferred (but not required) qualifications are: Previous experience in a medical office. Previous experience with an electronic medical record or medical office software. If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule and benefits (health and dental, 401k, paid-time off, etc.), please apply. EOE Qualifications Must be able to work full time, M-F clinic hours.
    $30k-35k yearly est. 9d ago
  • Billing Specialist

    Business Office 4.3company rating

    Billing representative job in Boone, IA

    We are looking for a motivated, detail-oriented individual to join our Clinic Business Office team. We offer a team approach to healthcare, competitive pay, and great benefits. Status: Full-Time - 40 Hours per Week Shift: Day - 8:00 a.m. to 4:30 p.m. Days: Monday through Friday Benefits: Medical Insurance Dental Insurance Vision Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Life insurance Aflac Short-term and long-term disability coverage Wellness program and reimbursement Free access to Boone County Hospital's onsite fitness room Generous PTO Accrual Plan Iowa Public Employees Retirement System (IPERS) Employee Assistance Program (EAP) Onsite Cafeteria Salary Scale: $18.10-25.27 POSITION SUMMARY: This position will be responsible for performing billing and follow-up functions, including the investigation of payment delays, resulting from no response, denied, rejected and/or pending claims with the objective of appropriately maximizing reimbursements and ensuring that claims are paid in a timely manner. This position requires strong decision-making ability around complex claims processing workflows and requires utilization of data coming from multiple resources. BCH POLICY STATEMENT: It is the obligation of each employee of Boone County Hospital (BCH) to abide by and promote BCH's mission, values, Code of Conduct, Standards of Behavior, policies, procedures, and related practices. This includes policies relating to Compliance, Infection Control and Safety. HIPAA SECURITY COMPLIANCE: Boone County Hospital is committed to following all federal guidelines related to privacy and security. All employees will be held to the highest standard of confidentiality and will be required to annually sign an employee confidentiality agreement that outlines the rules and expectation for every BCH employee. Failure to abide by these guidelines could lead to disciplinary action including termination. Security Access: High Incumbent has access to restricted or confidential patient information and must comply with the terms of the BCH privacy & security policies as it applies to their job. BEHAVIORAL REQUIREMENTS: Boone County Hospital has developed standards for behavior expectations of all employees. Please refer to the Boone County Hospital Standards of Behavior. ESSENTIAL FUNCTIONS: Resolve billing errors and edits to ensure all claims are filed in a timely manner Ensure all claims are accurately transmitted daily and all appropriate documentation is sent when required Verify eligibility and claims status on unpaid claims Review payment denials and discrepancies and take appropriate action to correct the accounts/claims. Respond to customer service inquiries Perform charge corrections when necessary to ensure services previously billed incorrectly are billed out correctly Submit replacement, cancel and appeal claims to third party payers Provide timely feedback to management of identified claims issues, repetitive errors, and payer trends to expedite claims adjudication Work accounts in assigned queues in accordance with departmental guidelines Contact patients for needed information so claims are processed /paid in a timely manner Work directly with third party payers and internal/external customers toward effective claims resolution Other duties as assigned by the Patient Financial Service Director MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Prefer one year of experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing medical claims processing and or financial counseling. High School Diploma or GED Interpersonal skills Written and verbal communication Basic computer skills Motivation, teamwork and professionalism Customer/Patient focused Planning and organizational skills PHYSICAL ACTIVITY REQUIREMENTS: EQUIPMENT/TOOLS: Operate office equipment such as computers, printers, copy machine, calculator, facsimile, multi-line phone system, and scanners. WORKING CONDITIONS: Typical working conditions include sitting at a desk for extended periods, while working on a computer or talking on the phone. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Vision must be correctable to view computer screens and read printed information. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. Hearing must be in the normal range for telephone contacts and other conversations. The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities, or requirements.
    $18.1-25.3 hourly 32d ago
  • National Billing Representative

    Agriland FS

    Billing representative job in Winterset, IA

    BringFuel National Billing Representative BringFuel - AGRILAND FS is looking for a dedicated self-starter with attention to detail and excellent customer service and communication skills to fill the role of Energy Billing Representative, contributing to the success of our financially stable and growing business. As a member of our BringFuel and AGRILAND FS team, this individual will create customized invoicing and business reports for products and services delivered to complex commercial customers and be responsible for tracking, reconciling, and coordinating accounts receivables. Core Responsibilities: Customize invoicing, billing, and business/inventory reports to meet the needs of complex fuel customers Coordinate accounts receivable activities with regional managers and customers to ensure payments Monitor invoice payments and send past due notifications to customers with outstanding invoices Oversee regional purchase order registries for proper documentation, with timely turnaround of inbound and outbound invoices Ensure timely and courteous customer service with a focus on problem solving, reconciliation, and collection skills Ability to pro-actively gain and retain knowledge of all programs and pricing What we need from you: A two-year business administrative degree or equivalent work experience Strong problem-solving skills to meet customer needs Experience with reconciling accounts and executing purchase orders Success in meeting multiple deadline Excellent communication and time management skills Data entry experience with excellent attention to detail Ability to learn proprietary software Capable of working efficiently with little supervision What we offer our team: Opportunity to make an immediate impact with a strong team dedicated to success Resources to learn and further develop your skills in business and leadership Opportunity for career development and responsibility growth at a stable and growing company Solid retirement future with a 100% company-funded Pension Plan at no cost to you, plus an additional 401k with company match Competitive benefits including medical, dental, vision, and more Casual office attire Are you a good match to join the BringFuel - AGRILAND FS Team as a National Billing Representative in Winterset? Apply now! AGRILAND FS is an equal opportunity employer
    $31k-38k yearly est. 10d ago
  • Insurance Billing Specialist (53767)

    Yss

    Billing representative job in Ames, IA

    YSS is looking for a meticulous organizer, a people-person, and a problem-solver who genuinely cares about helping clients and teams succeed to join our team as an Insurance Billing Specialist-someone who can help our revenue cycle run smoothly and while delivering a top-notch client experience. In this role, acting as the bridge between YSS, our clients, and the third-party billing agency, you'll ensure every billing, coding, insurance verification, and documentation process is handled with accuracy, timeliness, and care. You'll also be the go-to expert for our clinical and intake teams-offering technical know-how, training, and support to reduce billing hiccups and boost reimbursement. Reporting to the Director of Outpatient Operations, you'll work closely with both the Revenue Cycle Management (RCM) and Welcome Teams to keep everything connected and running seamlessly.. What You'll Do Keep billing operations on track by overseeing our third-party billing partner. Team up with Intake, Scheduling, and Clinical staff to spot and fix billing delays. Verify insurance benefits across all programs and document clear cost estimates for clients. Enter insurance details, authorizations, and demographics in CareLogic-accurate and on time. Manage returned mail and keep client records current. Contact clients about balances or payment plans and support the Welcome Team with daily balance/copay updates. Share key reports on denials, receivables, and collection trends with leadership. Communicate billing and coding changes, and flag complex claim issues to the RCM team. Help clients complete Sliding Fee Scale (SFS) applications and maintain compliant records. Recommend process improvements that boost revenue and cash flow. Be the go-to person for billing questions and EMR training. Update billing and intake procedures as needed. Prepare data reports and summaries for leadership. Please know this is not a complete list of the position's responsibilities. Duties may change or be added at any time. What you can expect in return. We believe in your potential, we meet you where you are, and we invest in your future. Beyond meaningful, mission-driven work, YSS provides the following benefits: Medical, dental, vision, and life insurance Supplemental accident, critical illness, and hospital indemnity insurance Accrued PTO, plus paid time off for holidays, your birthday, and volunteering Employee Assistance Program Pet insurance discounts PSLF Program qualification Recognition, training, and wellness programs Retirement saving options This isn't just a job - it's a chance to be the spark in someone's story. If you're ready to inspire, connect, and lead with purpose, apply today and become part of something meaningful at YSS. Qualifications To create a world where youth are valued and empowered, we ask staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a ”Can Do” Spirit. We also ask for the following: MUST HAVES - Required Qualifications Bachelor's degree in healthcare administration, business, accounting, or a related field. Minimum of 2 years' experience in insurance billing, coding, or revenue cycle management, ideally in behavioral health or healthcare. Solid knowledge of insurance verification, prior authorizations, and billing regulations, including Medicaid and commercial plans. Strong understanding of HIPAA regulations and experience handling sensitive health and financial information confidentially. Proficiency with EMRs (preferably CareLogic) and reporting tools. The IDEAL candidate is... Familiar with mental health and substance use billing, including program-specific requirements and documentation best practices. Highly attentive to detail and able to manage multiple tasks under deadlines. Experienced with financial assistance programs, including Sliding Fee Scale (SFS) processes and documentation. Professional in representing YSS to clients, staff, and partners. A clear and effective communicator, able to explain complex billing information to clients and staff. A problem-solver, able to identify trends and recommend process improvements. A self-starter who takes initiative and works independently. A collaborative team player who works effectively across multiple teams. Mission-driven, with a strong commitment to equity, inclusion, and positive social impact. Approaches work with humility, respect, and sensitivity to diverse identities and lived experiences. Who You Are You're someone who loves keeping things organized but also thrives on connecting with people. You notice the small details that keep billing running smoothly, but you never lose sight of the clients and teams behind the numbers. You're a problem-solver who can tackle tricky insurance questions without breaking a sweat, and a natural communicator who explains things clearly and compassionately. You're collaborative, tech-savvy, and dependable-someone your teammates trust to have their back. And above all, you genuinely care about helping clients and colleagues succeed, making every interaction count. If this sounds like you, then you're exactly who we're looking for! We celebrate the strength in your story. Have you navigated recovery from addiction, mental health challenges, trauma, or housing instability? Your lived experience offers a unique, compassionate perspective that can inspire real change. By sharing your story and serving as a role model or mentor, you can make a meaningful impact in the lives of youth and families. Your journey matters. If you're ready to use it to uplift and empower others, we warmly encourage you to apply. For those in recovery, we typically ask for two years of sobriety to ensure stability and readiness for leadership, though candidates with one year may be considered case by case. Who we are (and why you'll love us)... We're YSS - one of Iowa's oldest & largest nonprofits dedicated to putting kids first. Our mission? To spark hope, create opportunities, and help young people thrive. With life-changing programs, a passionate leadership team, and our brand-new 50-acre recovery campus, we're growing fast and thinking big. Check us out at yss.org! At YSS, we celebrate the unique backgrounds, identities, and experiences that each team member brings. As an Equal Opportunity Employer, we are dedicated to creating a respectful, inclusive, and empowering environment where everyone can grow and succeed. And we're always working to do better, together. YSS is a nicotine-free workplace. Heads Up! Don't Miss Our Messages! - We communicate with applicants via email - straight from our Paycom system. So be sure to keep an eye on your inbox (and maybe your spam/junk folder too). Got questions? Email *********** - we're happy to help! The YSS Hiring Process Apply - Fill out the online app at yss.org/ysscareers. Assessment - We'll check out your skills and experience. Interview - Phone, video, or in-person - we'll chat and get to know you. References - Send us three+ people who can sing your praises. Screening - Background and driving checks (plus license verification if needed). Offer - If it's a match, you'll get a formal offer through Paycom. * Applicable Degrees: Accounting, Behavioral or Mental Health Administration, Business Administration, Finance, Health Information Management, Healthcare Administration, Human Services, Medical Billing and Coding, Public Administration, Public Health Keywords:Account, Accuracy, Analytics, Authorization, Benefit, Billing, CareLogic, Claims, Client-centered, Coding (CPT, ICD-10), Collaboration, Collections, Communication, Compliance, Confidentiality, Coordination, Data, Denial, Detail, Documentation, Electronic Medical Records (EMR), Entry, Financial, HIPAA, Insurance, Management, Medicaid, Medicare, Patient, Payment, Posting, Problem-solving, Processing, Professionalism, Receivable, Reimbursement, Reporting, Revenue, Sliding Fee Scale (SFS), Verification
    $28k-37k yearly est. Easy Apply 8d ago
  • Debt Collector

    Blitt and Gaines PC 3.6company rating

    Billing representative job in Des Moines, IA

    Full-time Description Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: Manage a high volume of inbound and outbound calls in a fast-paced collections environment Maintain and update assigned accounts within the collections system daily Monitor and respond to client voicemail boxes, documenting and resolving messages promptly Negotiate payment arrangements and settlements in accordance with company and client guidelines Accurately update customer account information and notes Verify and confirm customer account details and banking information Process secure payments and update payment methods as needed Investigate and resolve discrepancies on accounts Communicate professionally with consumers, attorneys, and third-party representatives Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: Productivity metrics Compliance with regulatory and internal standards Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: Previous collections experience required High school diploma required; associate or bachelor's degree preferred Experience in collections, customer service, sales, call centers, or QA is a plus Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: Excellent verbal and written communication skills Strong negotiation and problem-solving abilities High attention to detail and organizational skills Professional demeanor with a customer-first attitude Ability to multitask, prioritize, and manage time effectively Self-motivated, accountable, and able to work independently Positive mindset with adaptability and drive to learn Comfortable working in a performance driven, bonus structured environment What We Offer: Competitive base pay Monthly performance-based bonus opportunities Paid Time Off (PTO) and Paid Holidays Comprehensive benefits package: Medical, Dental, Vision, Life Insurance Short-Term Disability 401 (k) retirement plan Profit sharing Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today! Salary Description $18-$25
    $29k-35k yearly est. 60d+ ago
  • Patient Account Associate II EDI Coordinator

    Intermountain Health 3.9company rating

    Billing representative job in Des Moines, IA

    Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements + Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements. + Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization. + Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication. + Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends + Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned **Skills** + Written and Verbal Communication + Detail Oriented + EDI Enrollment + Teamwork and Collaboration + Ethics + Data Analysis + People Management + Time Management + Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Qualifications** + High school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington **Physical Requirements** + Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs. + Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately + Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $24.00 - $36.54 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $31k-35k yearly est. 60d+ ago
  • On-Site Collector - Des Moines, Iowa

    Transworld Systems Inc. 4.3company rating

    Billing representative job in Des Moines, IA

    , with hybrid potential! Compensation: $17/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities * Communicate with consumers by telephone and approved written correspondence to attempt to bring resolution to unpaid accounts. * Provide thorough, efficient, and accurate account updates on computer files for each call made or received. * Demonstrate effective skip-tracing techniques by locating consumer contact information. * Counsel delinquent consumers to assist in finding funds to meet their payment obligations. * Knowledge, understanding, and compliance with all applicable Federal, State, Local laws and regulations relating to job duties. * Knowledge, understanding, and compliance with company policies and procedures. * Maintain knowledge of functional area and company policies and procedures. * Provide feedback to management concerning possible problems or areas of improvement. * Make recommendations to implement improved processes. * Perform other duties as assigned by management. Qualifications * High School Diploma or General Education Development (GED) certificate or equivalent relevant work experience. * Previous collections experience preferred. * Basic computer skills. * Ability to maintain the highest level of confidentiality. * Excellent interpersonal, written, and oral communication skills. * Ability to work in a team fostered environment. * Ability to work in multi-tasked environment. * Ability to prioritize and organize work. * Ability to adapt to a flexible schedule. Work Environment: * Office environment. * Ability to lift and/or move 20 pounds with or without accommodation. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
    $17 hourly 6d ago
  • Collections Specialist / Auto Insurance Representative

    Globe Acceptance 3.6company rating

    Billing representative job in West Des Moines, IA

    Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for an Auto Insurance Collection Specialist who is motivated to make a positive impact to achieve our company's goals. In this role the Insurance Representative provides support to clients in all insurance products and services and in the processing of insurance related transactions for automobiles and some commercial insurance. The successful candidate will also respond to client reports concerning loss or damage to facilitate the processing of claims. No insurance license is required. Job Duties Confirms and requires insurance coverage Verifies and uploads Insurance verifications Retrieves and processes email requests pertaining to insurance verification Attends to assigned queue which holds the assigned case hold of verification requests Communicates with inner office department heads about daily progress and volume of insurance verifications Reviews insurance notifications and provides adequate sorting, processing and inputting Uploads miscellaneous insurance notifications Position Requirements Relevant work experience in insurance, customer service, sales or management Exceptional communication and interpersonal relationship skills Knowledge of insurance rules and regulations Excellent time management and multi-tasking skills Demonstrated leadership abilities, competitive drive and outgoing personality Bi-lingual in English and Spanish a HUGE PLUS! Open to work Saturdays Compensation and Benefits As a team member of Globe Acceptance you will enjoy a robust benefits package that demonstrates our dedication to employee satisfaction: Competitive Salary Paid time off including vacation days and holidays Health, dental, vision, life insurance, disability Flexible Spending 401(k) match Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Patient Experience Representative - Internal Medicine (Full-Time)

    The Iowa Clinic, P.C 4.6company rating

    Billing representative job in Des Moines, IA

    Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion, and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of a Patient Experience Representative in our Internal Medicine at The Iowa Clinic might look like? * Arrive at work in the morning - no night shifts here! * Represents the clinic by providing advanced-level patient services primarily at our Downtown location with additional coverage as needed at our other Primary Care locations. * Provide patients with detailed customer service with registration as a direct contact and resource to patients, and will manage the flow of clinical scheduling, registration, patient materials, and communicating delays or changes. * This position will also serve as a resource for registration, scheduling, and clinical staff. * Strives to create The Iowa Clinic Experience with each interaction. * Leave in the evening - hooray for working standard clinic hours! This job might be for you if you have… Qualifications * High School diploma or equivalent required. * Medical Experience in a medical office setting is preferred. * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations. * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you? * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals and paid holidays. * Health, dental, and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days, and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles, and transparent communication
    $30k-34k yearly est. Auto-Apply 55d ago
  • Medical Billing Specialist

    Wesleylife Career 3.7company rating

    Billing representative job in Johnston, IA

    Join WesleyLife and Help Revolutionize the Aging Experience! Discover how WesleyLife is redefining what it means to age well: The WesleyLife Way Why Work at WesleyLife? At WesleyLife, we're not just a workplace-we're a community that values your growth, well-being, and happiness. With over 78 years of excellence in senior living, we believe in empowering our team members to make a difference while enjoying a fulfilling, supportive, and rewarding work environment. A Typical Day for a Medical Billing Specialist at our Network Support Center: Manage Third Party billing across all WesleyLife branches, ensuring accurate and timely submission of claims. Stay updated on Medicare/Skilled billing regulations and implement necessary process changes for compliance. Understand Medicare and Commercial Insurance for co-insurance calculations, cash posting, and collections. Handle delinquent accounts and resolve credit balances. Maintain confidentiality of client and organizational information. Collaborate with various stakeholders including providers, finance staff, auditors, and state agencies. Update HCPC and RUG rates, PDPM and maintain billing software tables. Coordinate with Office Managers, Therapy Providers, and Directors of Nursing to ensure accurate billing and streamline operations. Communicate effectively with clients, responsible parties, and therapy providers regarding charges and financial information. Perform other duties as assigned, participate in projects, and collaborate with team members effectively. What You'll Bring: 4-5 years of healthcare billing experience. Ability to manage multiple functions and schedules under pressure with changing priorities. Strong organizational skills and ability to meet billing deadlines. Excellent communication skills, both verbal and written, with clients, vendors, and team members. Professionalism in work ethic, attitude, and etiquette. Collaboration with internal and external resources while maintaining confidentiality. Attention to detail and the ability to work well in a team-oriented environment. Able to demonstrate strong problem-solving abilities, adept at resolving challenges independently and collaboratively. Open Shift Available: Monday-Friday, 8am-4:30pm Competitive Pay: The starting pay range for this position is $23.00 - $29.00 / hour and is based on your experience. Community Location: 5508 NW 88 th Street. Johnston, IA. 50131 What We Offer We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide: Health & Wellness: Comprehensive Benefits Package: Including health care, vision, dental, and 401(k). Discounted wellness center memberships and cash incentives for healthy habits Voluntary benefits including life, accident, and critical illness coverage Education & Career Growth: Scholarship Assistance: Up to $3,000/year Tuition Reimbursement: Up to $1,500/year Educational Discounts: 18% off tuition at Purdue University Global Ongoing leadership training and development pathways Extra Perks: Referral Bonus Program - bring your friends and earn rewards Recognition and appreciation programs that highlight your impact A workplace culture that prioritizes respect, teamwork, and support Why Choose WesleyLife? WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated. Ready to Make a Difference? We're excited to meet people who share our passion for service, wellness, and community. Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way. WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen.
    $23-29 hourly 60d+ ago
  • National Billing Representative

    Agriland FS

    Billing representative job in Winterset, IA

    BringFuel National Billing Representative BringFuel, powered by AGRILAND FS, is a distributor of bulk fuel and lubricants to locations and customers across the country, meeting the needs of various industries, including commercial and industrial construction, equipment rental companies, and disaster and emergency response. BringFuel - AGRILAND FS is looking for a dedicated self-starter with attention to detail and excellent customer service and communication skills to fill the role of Energy Billing Representative, contributing to the success of our financially stable and growing business. As a member of our BringFuel and AGRILAND FS team, this individual will create customized invoicing and business reports for products and services delivered to complex commercial customers and be responsible for tracking, reconciling, and coordinating accounts receivables. Core Responsibilities: * Customize invoicing, billing, and business/inventory reports to meet the needs of complex fuel customers * Coordinate accounts receivable activities with regional managers and customers to ensure payments * Monitor invoice payments and send past due notifications to customers with outstanding invoices * Oversee regional purchase order registries for proper documentation, with timely turnaround of inbound and outbound invoices * Ensure timely and courteous customer service with a focus on problem solving, reconciliation, and collection skills * Ability to pro-actively gain and retain knowledge of all programs and pricing What we need from you: * A two-year business administrative degree or equivalent work experience * Strong problem-solving skills to meet customer needs * Experience with reconciling accounts and executing purchase orders * Success in meeting multiple deadline * Excellent communication and time management skills * Data entry experience with excellent attention to detail * Ability to learn proprietary software * Capable of working efficiently with little supervision What we offer our team: * Opportunity to make an immediate impact with a strong team dedicated to success * Resources to learn and further develop your skills in business and leadership * Opportunity for career development and responsibility growth at a stable and growing company * Solid retirement future with a 100% company-funded Pension Plan at no cost to you, plus an additional 401k with company match * Competitive benefits including medical, dental, vision, and more * Casual office attire Are you a good match to join the BringFuel - AGRILAND FS Team as a National Billing Representative in Winterset? Apply now! AGRILAND FS is an equal opportunity employer
    $31k-38k yearly est. 10d ago
  • Grants Billing Specialist (54120)

    Yss

    Billing representative job in Ames, IA

    Where precision meets impact. YSS is seeking a sharp, solution-focused Grants Billing Specialist to ensure every grant dollar works as hard as we do. In this role, you'll oversee the financial side of our programs, shaping and maintaining the systems and processes that keep us compliant, efficient, and ready for anything. Working in a fast-paced environment, you'll tackle a wide array of grant-related accounting tasks-everything from general ledger reviews and financial reporting to preparing year-end audit materials and supporting budgets for new and existing grants. Your work ensures that programs have the financial clarity and support they need to thrive. What you'll do: Grant Compliance and Coordination Maintain a deep understanding of assigned grants and contracts to guarantee compliance with fund drawdowns. Ensure all processes align with federal grant requirements. Partner with Program Staff and the Grant Writer to uphold compliance standards. Respond promptly to grant-related inquiries from both internal and external stakeholders. Financial Management and Oversight Prepare and submit reimbursement claims to funding sources efficiently and accurately. Allocate expenses correctly and make adjustments as needed. Track monthly fund usage and reconcile grant spending with the accounting system. Identify and communicate corrections to ensure accuracy in general ledger coding. Work with supervisors to implement budget revisions, coordinating closely with Program Leaders. Submit required reports to grant agencies on time and with precision. Administrative and Team Support Participate in staff meetings and contribute to team discussions. Update Administrative Directives and process documents as necessary. Support program and internal audits when needed. Serve as backup for the Senior Grants Accountant and Grant Writer in monitoring grant pipelines and opportunities. Please know this is not a complete list of the position's responsibilities. Duties can change. If you're organized, detail-oriented, and energized by the chance to keep complex grants running smoothly while supporting programs that make a real difference, this is the role for you. What We Provide... We believe in your potential, we meet you where you are, and we invest in your future. Beyond the meaningful work, YSS provides the following benefits: Supportive leadership team and mission-driven culture. Flexibility and autonomy in a collaborative environment. Competitive salary Comprehensive benefits. Health insurance Voluntary dental insurance Voluntary vision insurance Life insurance and long-term disability coverage Supplemental accident, critical illness, and hospital indemnity insurance Professional liability insurance coverage Flexible spending account/health savings account Supplemental compensation award Generous Paid Time off and Leave Four weeks of paid time off (PTO) Volunteer time off Paid holiday leave Birthday holiday Wellness Program Opportunities Paid membership to the Athletic Club of Ames Employee Assistance Program for all employees Flu shots Mental health support YSS is a Public Service Loan Forgiveness qualified employer. 403(b) retirement offerings Qualifications To create a world where youth are valued and empowered, we ask staff to embrace YSS core values - Commitment, Collaboration, Compassion, Innovation, Integrity, and a 'Can Do' Spirit. We also ask for the following: MUST HAVES - Required Qualifications At least two years of accounting experience. Proficiency in advanced Excel, databases, and accounting software SHOULD HAVES - Preferred Qualifications Bachelor's degree in finance or accounting. Experience with grant financial management and claims billing experience. Skilled in interpreting complex grant requirements, submissions, and budget projections, as well as federal, state, and local grant regulations. Experienced in ensuring grant compliance, including reporting and budget oversight. Detail-oriented, consistently meeting tight deadlines with accuracy. Able to communicate complex financial information clearly and effectively to diverse audiences. Capable of reviewing and verifying the work of others to ensure compliance and accuracy. Collaborative and proactive, contributing to team success and continuous improvement. Dependable under pressure, able to prioritize tasks and make timely decisions. Works independently and as part of a team, requiring minimal supervision. Takes initiative to identify needs, solve problems, and implement improvements without waiting for direction. The IDEAL Candidate Will: Be rooted in purpose and driven by equity, inclusion, and positive social impact. Bring humility, respect, and cultural awareness to every interaction. Speak a second language (especially one spoken in our communities). Who You Are... You're a numbers-savvy problem solver who thrives on keeping grants on track and compliant. You're organized, proactive, and can juggle deadlines without breaking a sweat. You communicate clearly, collaborate effortlessly, and understand that every dollar matters-because behind every line item is real impact.. We celebrate the strength in your story. Have you navigated recovery from addiction, mental health challenges, trauma, or housing instability? Your lived experience offers a unique, compassionate perspective that can inspire real change. By sharing your story and serving as a role model or mentor, you can make a meaningful impact in the lives of youth and families. Your journey matters. If you're ready to use it to uplift and empower others, we warmly encourage you to apply. Who We Are... We're YSS - one of Iowa's oldest & largest nonprofits dedicated to putting kids first. Our mission? To spark hope, create opportunities, and help young people thrive. With life-changing programs, an enthusiastic leadership team, and our brand-new 50-acre recovery campus, we're growing fast and thinking big. Check us out at yss.org! At YSS, we celebrate the unique backgrounds, identities, and experiences that each team member brings. As an Equal Opportunity Employer, we're dedicated to creating a respectful, inclusive, and empowering environment where everyone can grow and succeed. And we're always working to do better together. YSS is a nicotine-free workplace. Heads Up! Don't Miss Our Messages! - We communicate with applicants via email - straight from our Paycom system. So be sure to keep an eye on your inbox (and your spam/junk folder too). Got questions? Email *********** - we're happy to help! The YSS Hiring Process Apply - Fill out the online app at yss.org/ysscareers. Assessment - We'll check out your skills and experience. Interview - Phone, video, or in-person - we'll chat and get to know you. References - Send us three+ people who can sing your praises. Screening - Background and driving checks (plus license verification if needed). Offer - If it's a match, you'll get a formal offer through Paycom.
    $28k-37k yearly est. Easy Apply 8d ago
  • Bilingual Collections Specialist

    Globe Acceptance 3.6company rating

    Billing representative job in West Des Moines, IA

    SIGN ON BONUS AVAILABLE! Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company's goals. The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities. Key Responsibilities: Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department. Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments. Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Provide excellent and considerate customer service to clients. Required Skills: Must be Bilingual - Spanish/English. Excellent customer service. Strong attention to detail and goal oriented. Excellent written and verbal communication. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Compensation and Benefits: Competitive compensation including base plus incentive. Offer complete benefits package. Paid time off including vacation and holidays. Ongoing training and development. Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Debt Collector

    Blitt & Gaines P.C 3.6company rating

    Billing representative job in Urbandale, IA

    Job Title: Collector Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations. If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you. Essential Duties: * Manage a high volume of inbound and outbound calls in a fast-paced collections environment * Maintain and update assigned accounts within the collections system daily * Monitor and respond to client voicemail boxes, documenting and resolving messages promptly * Negotiate payment arrangements and settlements in accordance with company and client guidelines * Accurately update customer account information and notes * Verify and confirm customer account details and banking information * Process secure payments and update payment methods as needed * Investigate and resolve discrepancies on accounts * Communicate professionally with consumers, attorneys, and third-party representatives * Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies * Assist the team with projects and other departmental tasks assigned Performance Expectations: Performance is measured monthly through scorecards evaluating: * Productivity metrics * Compliance with regulatory and internal standards * Attendance and punctuality Performance is benchmarked against peers with rankings provided. Education/Experience: * Previous collections experience required * High school diploma required; associate or bachelor's degree preferred * Experience in collections, customer service, sales, call centers, or QA is a plus * Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite) * Solid understanding of federal and state debt collection laws, including FDCPA Knowledge/Skills/Abilities: * Excellent verbal and written communication skills * Strong negotiation and problem-solving abilities * High attention to detail and organizational skills * Professional demeanor with a customer-first attitude * Ability to multitask, prioritize, and manage time effectively * Self-motivated, accountable, and able to work independently * Positive mindset with adaptability and drive to learn * Comfortable working in a performance driven, bonus structured environment What We Offer: * Competitive base pay * Monthly performance-based bonus opportunities * Paid Time Off (PTO) and Paid Holidays * Comprehensive benefits package: Medical, Dental, Vision, Life Insurance * Short-Term Disability * 401 (k) retirement plan * Profit sharing * Professional Growth and Advancement Opportunities Join Our Team At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today!
    $29k-35k yearly est. 60d+ ago
  • Patient Experience Representative-GI

    The Iowa Clinic, P.C 4.6company rating

    Billing representative job in West Des Moines, IA

    A day in the life… Wondering what a day in the life of a Patient Experience Representative/GI at The Iowa Clinic might look like? * Arrive at work in the morning - no night shift here! * Represent the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. * Strives to create The Iowa Clinic Experience with each interaction. * Schedule for this role will be M-F, based around the hours of 8AM-5PM (subject to variation). This job might be for you if you have… Qualifications * High School diploma or equivalent required. * No medical office experience necessary, we will train you! * Highly motivated to work in a healthcare setting. Bonus points if… * You love exceeding people's expectations * You enjoy having fun where you work * Finding meaningful connections is what you live for Know someone else who might be a great fit for this role? Share it with them! What's in it for you * One of the best 401(k) programs in central Iowa, including employer match and profit sharing * Employee incentives to share in the Clinic's success * Generous PTO accruals * Health, dental and vision insurance * Quarterly volunteer opportunities through a variety of local nonprofits * Training and development programs * Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on * Monthly departmental celebrations, jeans days and clinic-wide competitions * Employee rewards and recognition program * Health and wellness program with up to $350/year in incentives * Employee feedback surveys * All employee meetings, team huddles and transparent communication
    $30k-34k yearly est. Auto-Apply 26d ago
  • Bilingual Collections Specialist

    Globe Acceptance 3.6company rating

    Billing representative job in West Des Moines, IA

    Job Description Bilingual Collections Specialist SIGN ON BONUS AVAILABLE! Globe Acceptance, Inc., a Bernau Capital Partners company, is a dynamic and growing organization. We specialize in purchasing and servicing sub-prime automobile installment sales contracts. Our organization is looking for a Bilingual Collection Specialist who is motivated to make a positive impact to achieve our company's goals. The Collections Specialist will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate is looking to become part of a hard-working team that is driven and embraces challenges. We offer competitive compensation and possible career advancement opportunities. Key Responsibilities: Perform collection calls and/or correspondence in a fast-paced goal-oriented collections department. Provide customer service regarding collection issues, process customer payments, and resolve client discrepancies and short payments. Accountable for monitoring, maintaining, and reducing delinquency for assigned accounts. Reconcile customer disputes as they pertain to payment of outstanding balances that are due. Provide excellent and considerate customer service to clients. Required Skills: Must be Bilingual - Spanish/English. Excellent customer service. Strong attention to detail and goal oriented. Excellent written and verbal communication. Ability to prioritize and manage multiple responsibilities. Accounts Receivable knowledge/experience a plus. Compensation and Benefits: Competitive compensation including base plus incentive. Offer complete benefits package. Paid time off including vacation and holidays. Ongoing training and development. Globe Acceptance is an Equal Opportunity Employer
    $27k-35k yearly est. 30d ago

Learn more about billing representative jobs

How much does a billing representative earn in Des Moines, IA?

The average billing representative in Des Moines, IA earns between $28,000 and $42,000 annually. This compares to the national average billing representative range of $28,000 to $42,000.

Average billing representative salary in Des Moines, IA

$34,000

What are the biggest employers of Billing Representatives in Des Moines, IA?

The biggest employers of Billing Representatives in Des Moines, IA are:
  1. Primary Health Care Corporation
  2. PHC Primary Health Care
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